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HDFC Bank Complaints & Reviews

2.9
Updated: May 26, 2026
Complaints 32952
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18420
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HDFC Bank reviews & complaints page 244

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S
shobithagorur
May 31, 2021
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Hi team,

In this current bill statement, the amount of 28818.08 (26/05/2021) rs has been charged..

So i want to know, what is this and why is it added in my current bill..

So please help me in this and send me clarification for further to associate with credit card services..
Aug 7, 2021
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
May 31, 2021
HDFC Bank Customer Care's response
Dear Customer,

We have reviewed your comments expressed and request you to contact our Phone Banking officers at any of our Phone Banking numbers mentioned in the below URL for any queries in this regard. https://bit.ly/3ySQBQo

-Nadia
HDFC Bank Customer Assistance
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    Srinath chandrasekar
    May 31, 2021
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    Hi Team,

    Very frequently I see rs 29.50 is getting debited from my account . When I contacted the phone banking support they want me to check back with merchant regarding the same. It is absolutely insane to get such response from a renowned bank life HDFC. I see lot of such small transactions happening and I don't have any clue regarding that. Mine is salaried account only.

    Registered mobile number: [protected]
    Aug 10, 2021
    Complaint marked as Resolved 
    HDFC Bank customer support has been notified about the posted complaint.
    Verified Support
    Jun 01, 2021
    HDFC Bank Customer Care's response
    Dear Customer,

    We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

    -Anay
    HDFC Bank Customer Assistance
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      R
      Ravidatt
      May 31, 2021
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      Address: Kanpur

      I have worked with HDFC life but I am not able withdraw my Pf amount so need help & also required Pf no. My Employee id-87251

      Name-ravi datt,
      Mail [protected]@gmail.com,
      Mobile no.-[protected]
      HDFC Bank customer support has been notified about the posted complaint.
      Hi Ravi,

      Apologies for the inconvenience. Please share your employee code, supervisor's name, office location & contact on exit.[protected]@HDFCBank.com.  Please mention reference number TT[protected] for us to promptly respond to you via e-mail. -Anay
      Ravidatt's [Complaint's author] reply, Jun 3, 2021
      Mr. Avinash chauhan,
      Kanpur
      Ravidatt's [Complaint's author] reply, Jun 8, 2021
      No any mail recieved from anyone regarding resolve the issue
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        A
        Amrin Taj I
        May 30, 2021
        Resolved
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        Address: Bangalore

        Dear team,
        I have been charged extra amount on my loan account number-8404855, twice in this month May 21 for amount 649 and 229,
        Request you to kindly check on this matter and refund back my money.

        Thanks and regards
        Amrin Taj I
        Aug 6, 2021
        Complaint marked as Resolved 
        HDFC Bank customer support has been notified about the posted complaint.
        Verified Support
        Jun 01, 2021
        HDFC Bank Customer Care's response
        Dear Customer,

        We are looking into your query and our official will contact you by June 05, 2021. Request your co-operation and patience in the interim.

        -Nadia
        HDFC Bank Customer Assistance
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          S
          suryatst
          May 30, 2021
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          Address: vijayawada

          On oct- 25 2020 I have purchased mobile from SONOVISION and made transaction amount of 21500 from my HDFC credit card
          and I was entitled for 10% cashback with in 90 working days, and still today( OCT 2020- MAY 2021) I haven't received any cashback.
          I tried contacting HDFC through mails (customerservices.[protected]@hdfcbank.com ) and calls, but my issue is not resolved.

          Attaching the invoice copy and offer copy from HDFC for your reference.

          PFB details.
          complaint no : HBL=[protected]
          credit card number : 4014 XXXX XXXX 6752
          transaction details : 25/10/2020 SONOVISION ENTERPRISES VIJAYAWADA 21, 500.00
          Aug 14, 2021
          Complaint marked as Resolved 
          HDFC Bank customer support has been notified about the posted complaint.
          Verified Support
          Jun 02, 2021
          HDFC Bank Customer Care's response
          Dear Customer,

          We request you to write to us from your registered email id along with the charge slip of the purchase to check on the cash back status.

          -Zubin
          HDFC Bank Customer Assistance
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            K
            Komali GL
            from Hyderabad, Telangana
            May 30, 2021
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            I had a fraud transaction from my credit card of amount 399 from RAZ-Lagom Labs private
            Without otp/pin how can this transaction was acceptable / successful?
            Is this how safe our moneybis?
            HDFC Bank customer support has been notified about the posted complaint.
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              S
              Shivesh9721
              May 29, 2021
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              Resolved

              Address: Greater Noida

              I am Shivesh Pandey, Salary account holder in HDFC Bank since March 2020.
              In the month of February, I had applied for fresh personal loan via one agency and provide all required documents to that agency agent like :
              3 months payslips,
              Form 16,
              Aadhar Card,
              PAN Card etc
              But my application has been rejected without any reason.

              I tried to contact HDFC customer care to got to know the reason but didn't get any genuine clarification.

              After few days, agent informed me that your profile is marked as suspected by HDFC ric department but I sill don't know - why ric team marked my profile suspected ?

              Even, HDFC Bank have my all required information provided by my organisation as my salary account is in same bank.

              Now, I have checked my CIBIL report and in that report I saw that there are more than 5 enquiries in HDFC bank within 6 months and that was not done by me.

              I would like to request to HDFC bank team please look into this issue and tried to resolve it ASAP.

              Thanks and Regards
              Shivesh Pandey
              Aug 11, 2021
              Complaint marked as Resolved 
              HDFC Bank customer support has been notified about the posted complaint.
              Verified Support
              Jun 01, 2021
              HDFC Bank Customer Care's response
              Dear Customer,

              At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the cibil report or control number for us to help you with the solution.

              -Nadia
              HDFC Bank Customer Assistance
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                C
                Charan2407
                May 29, 2021
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                Resolved

                Address: JODIMETLA,POCHARAM,HYDERABAD
                Website: chrome:consumer complaints online

                I am not hdfc card holder
                the card has been given hdfc customer in the year 2020

                the payment details not getting on regular intervals
                i requuest you to send balance amount to clear the amount asap

                the card have been lost in the year 2020 which has been not at blocked

                at that time we dont have idea about:the login id and password

                i am trying since 3months the problem was not at solved

                as the problem is not getting sloved the amount is goooing on increasing

                so kindly request to solved the problem as soon as possible

                regards:k charan reddy
                gmail|:[protected]@gmail.Com
                mobile:[protected]
                [protected]
                Aug 13, 2021
                Complaint marked as Resolved 
                HDFC Bank customer support has been notified about the posted complaint.
                Verified Support
                May 31, 2021
                HDFC Bank Customer Care's response
                Dear Customer,

                Please write from your registered email id to customerservices.[protected]@hdfcbank.com or contact our Phonebanking officers at http://bit.ly/3cH0Zjh to review your request for further assistance.

                -Zubin
                HDFC Bank Customer Assistance
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                  N
                  Nirdesh Pradhan
                  May 29, 2021
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                  Resolved

                  Unable to carry out your instruction

                  I have been trying to view my account balance and transaction detail via mobile and net banking, but i am unable to view any of those. It displays error message: 'We are not able to carry out your instruction. Please contact the bank.'...
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                  S
                  Sushant j
                  May 29, 2021
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                  Service was activated for me with 1800 deduction. I asked them to deactivate the service but I have been given the wrong information and service is not deactivated. I had to pay near about 10000 rs for this. I want my money refunded.
                  HDFC Bank customer support has been notified about the posted complaint.
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                    A
                    Amandeep Malik
                    May 28, 2021
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                    Address: Karnal

                    Sir maine abhi apni statement check ko to 22 may 2021 me 500 rs NWD Charges debit hue hai. Maine may 2021 me bank se koi bhi transaction nhi ki plz mere paise refund krva diye jaye. Humble request to you
                    Name-Amandeep
                    Acc. no-[protected]
                    IFSC code-HDFC0003989
                    Contact No-[protected]
                    Aug 11, 2021
                    Complaint marked as Resolved 
                    HDFC Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Jun 01, 2021
                    HDFC Bank Customer Care's response
                    Dear Customer,

                    We have shared your comments with the concerned team and they are looking into the matter. They will revert to you by June 03, 2021. We request your patience in the interim.

                    -Nadia
                    HDFC Bank Customer Assistance
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                      P
                      Phoenix Marketing
                      May 28, 2021
                      Resolved
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                      Resolved

                      Address: Madurai

                      ALERT: Rs.29500.00 spent via CREDIT Card xx9645 at Facebook India Online on[protected]:17:10:12 without PIN/OTP.Not you? Call [protected].
                      Now Don't Have access to my ad account. Someone hacked my ad account and removed me and all the admins from that ad account.
                      I want my money back as it's a fraud transaction. Please help me out. Please refund my amount back to my account.
                      Aug 13, 2021
                      Complaint marked as Resolved 
                      HDFC Bank customer support has been notified about the posted complaint.
                      Verified Support
                      May 30, 2021
                      HDFC Bank Customer Care's response
                      Dear Customer,

                      We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the transaction details along with your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                      -Anay
                      HDFC Bank Customer Assistance
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                        N
                        NaveenGupta1011
                        from Faridabad, Haryana
                        May 28, 2021
                        Resolved
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                        Resolved

                        Fraud transaction worth rs 28776/- from micro ATM using Aadhar card finger authentication

                        Address: House No 1011, Sector 28, Ground Floor, Faridabad-121008,

                        I am Naveen Gupta and my wife is Manju Gupta. We both are having account with HDFC bank, Faridabad (NIT and Sector-16 respectively). On 26th May 2021, we faced unauthorized transactions in our bank account using Aadhar card authentication using finger prints on micro ATM machine.
                        To know what is micro ATM and how amount can be withdrawn from your bank account using finger prints only and without using any ATM card, please check below...
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                        V
                        Vasumati Nair
                        May 28, 2021
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                        Your Home Branch refused to accept my application for closure of SB Account, stating that some loan is pending. If any loan is pending, there should have been a regular deduction of emi from the SB Account. However, there is no such deduction, as there is no loan pending. Stop harassing a common man.
                        HDFC Bank customer support has been notified about the posted complaint.
                        May 28, 2021
                        Updated by Vasumati Nair
                        what is my complaint no. and how are you showing it as resolved?
                        Verified Support
                        May 29, 2021
                        HDFC Bank Customer Care's response
                        Hi Vasumati,

                        Apologies for the inconvenience. Kindly write to grievance.[protected]@hdfcbank.com to share details of your issue, your Account No. & registered contact details. Please mention reference number IG[protected] for us to promptly respond to you via e-mail.

                        -Anay
                        May 30, 2021
                        Updated by Vasumati Nair
                        Received call from Bank. The issue pertains to the loan department of the bank who have not issue clearance on the loan taken for purchase of electronic items from Croma in the month of July 2019 and on which the last EMI was debited in the month of August 2020.
                        Got a call yesterday from the Branch Manager. The problem is from the loan Department. They have not issued no due certificate or any clearance for purchase made from Croma in the month of July 2019. The last instalment was debited from the SB Account on 05.08.2020.
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                          Vasumati Nair
                          May 28, 2021
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                          Address: A-504, Shivani Flats, Near Mother's Schoo, Off Gotri Road, Vadodara 390 021

                          SB A/c No.[protected] - I had visited one of your branch for closure of my mother's SB A/c, as she is no more. I was advised to write an application. Today, I visited the home branch along with letter, death certificate and copy of my identity. I was told that the loan department has not issued clearance for the loan I had taken.
                          I am at a loss, as the loan taken for purchase of electronic items has already been repaid. If you are giving loan at the store itself, what stops you from issuing clearance, when the loan amount is paid along with interest.
                          Due to this inefficiency of your organisation, I am being made to run from post to post for no fault of mine.
                          You are requested to look into the matter and issue clearance from your loan department and carry out the procedure for closure of my mother's SB Account.
                          HDFC Bank customer support has been notified about the posted complaint.
                          Verified Support
                          May 29, 2021
                          HDFC Bank Customer Care's response
                          Dear Vasumati,

                          We regret the inconvenience caused to you. We request you to write us at grievance.[protected]@hdfcbank.com and confirm the complete loan number and type of loan to which you are referring so that we can check and assist you. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                          -Nadia
                          HDFC Bank Customer Assistance
                          May 30, 2021
                          Updated by Vasumati Nair
                          There were two different loans for purchase made from Croma, Central Square, Vadodara on 21.07.2019 for which EMI of Rs.3794/- and Rs.4966/- was debited from the Month of August 2019 to May 2020 and August 2020. The details can be seen from your records.
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                            A
                            Adityamishra1997
                            May 28, 2021
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                            Resolved

                            Dear sir
                            I am ex employee of hdbfs (Hbl global pvt ltd) my employee id is a46105.Designation as sales executive department forex and cross sales. I was working from 09January 2020 to 17sep2020. I was also resign. But till date i have not recieve my releaving letter. So i requiested you to kindly provide me my releaving letter. Send my releaving letter on my email id - [protected]@gmail.com.
                            Name: Aditya kumar Mishra
                            Employee code: a46105
                            Mobile number:[protected]
                            May 31, 2021
                            Complaint marked as Resolved 
                            Send me reliving letter or experience letter in my email
                            HDFC Bank customer support has been notified about the posted complaint.
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                              mohsen ramezani
                              May 27, 2021
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                              We paid from your bank on 17th, but did not recieve In China yet, already 10days.
                              What we can do, thanjs
                              HDFC Bank customer support has been notified about the posted complaint.
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                                Rambabu Chandragiri
                                May 27, 2021
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                                OneAssit membership ID [protected], was renewed (amount 1899/-)without consent even after clearly intimated in the previous renewal ( that was also done without consent and it was recorded). cancel immediately and refund back without any explanation.

                                Rgds
                                Chandragiri Rambabu
                                Card 1714.
                                HDFC Bank customer support has been notified about the posted complaint.
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                                  Vignesh Aiyer
                                  May 27, 2021
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                                  My credit card got delivered to the old mailing address and as I was not present there it has been returned to the bank, I have updated the mailing address but I am not able to find any contact details that can help me with the re-dispatch of my card.
                                  I need help with my credit card re-dispatch process.
                                  HDFC Bank customer support has been notified about the posted complaint.
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                                    Anaita Singh
                                    May 26, 2021
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                                    Resolved

                                    I've had a really good record with Hdfc bank, before 5/6 days without giving me any notice they have blocked my salary account, I've been trying really hard to talk to the customer care, but they eventually end up saying "you should talk to this department, I'll forward your call" and hung up after making me wait for long. Due to strict lockdown at my city I'm not able to visit the bank. And this is the only account i have, I stay alone and all my transactions are from this account, which makes life so difficult at the moment and all the things that they claim of being virtual / Personal manager who is of no use and everything can be handle is a big scam I feel. It's really unprofessional and also to put somebody go through this just because they have an account in your bank is horrible!
                                    Aug 13, 2021
                                    Complaint marked as Resolved 
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    May 27, 2021
                                    HDFC Bank Customer Care's response
                                    Dear Customer,

                                    We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                                    -Anay
                                    HDFC Bank Customer Assistance
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