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2.9
Updated: Dec 16, 2025
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HDFC Bank reviews & complaints page 244

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S
SohilGorani
May 22, 2021
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Why Bank is deducting without any intimation ?
what are this charges??
+1 photos
Aug 5, 2021
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
May 24, 2021
HDFC Bank Customer Care's response Dear Customer,

We regret the inconvenience caused. We have shared your comment with the concerned team and our officials will get in touch with you on or before May 27, 2021, with an update. We request your patience in the interim.

-Nadia
HDFC Bank Customer Assistance
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    shruti1019
    May 22, 2021
    Resolved
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    Resolved

    Address: Hitec City, Hyderabad

    Hi, I am Shruti Sharma. I have a bank account in HDFC, Hitec City branch, Hyderabad.
    Recently, Rs. 885 was debited from my account on pretext of DEBIT CARD ANNUAL FEE on 15th May, 2021.
    I do not want any such service which requires such huge amounts for maintenance. Kindly look into it and suggest steps/clearances and refund my money.
    +1 photos
    Jun 3, 2021
    Complaint marked as Resolved 
    They refunded the concerned amount as one time gesture. I was also advised - "Incase of non-usage of debit card request you to block the card through net banking/mobile banking." Email : [email protected]
    HDFC Bank customer support has been notified about the posted complaint.
    Verified Support
    May 24, 2021
    HDFC Bank Customer Care's response     Dear Customer,

    We have shared your comments with the concerned team and our branch official will get in touch with you by May 28, 2021. We request your patience in the interim.

    -Nadia
    HDFC Bank Customer Assistance
    Jun 03, 2021
    Updated by shruti1019     Yes. The issue is resolved. Thanks.
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      S
      sanjeevk_shukla
      from Noida, Uttar Pradesh
      May 22, 2021
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      Resolved

      Address: House No. 70HDFC Bank Cards Division, PO BOX # 8654, Thiruvanmiyur Post Office, Chennai-600041, Tamilnadu, India

      Respective madam/sir,
      With regards to above subject, i would like to inform you that, i have hdfc bank jetprivilage Visa card last 4 digit 6003,
      Card is expired due to valid date is 04/21,
      New card send by hdfc to my register address is my old office and card is return. I have also send form for changing address, my new home address Sanjeev Kumar Shukla, House No. 708, S. No. 45/1/2, Flat No. 6, Sairaja Apartment, Shinde Basti, Marunji road, Hinjewadi, pune 411057. Which is also received in Chennai Office, for confirmation I have already received message in my mobile, address verification not done till now.

      Request please do verification of address if not done till now and send my new card on home address immediately. As I am receiving bill with due payment which I am doing regularly.

      Your quick response is highly appreciated.
      Aug 6, 2021
      Complaint marked as Resolved 
      HDFC Bank customer support has been notified about the posted complaint.
      View replies
      Dear Customer,

      At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern along with the last four digits of the credit card no. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

      -Preethi
      HDFC Bank Customer Assistance
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        A
        Arunganesan
        May 22, 2021
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        Cancellation of One Assist Membership
        I am a HDFC bank credit card holder . The bank has auto debited Rs. 2599/- from my credit card number ending with 0462 without my concern on date:17/04/2021. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of Rs.2599/-

        Name :-G Arun
        Mobile No. :- [protected]
        Credit Card Number Ending :- 0462
        +1 photos
        HDFC Bank customer support has been notified about the posted complaint.
        View replies
        Dear G Arun, We regret the inconvenience caused to you. That's not the experience we want for you. Please provide your details via this link http://survey.webengage.com/ws/~1qq44ps and add your Membership ID and our team shall connect with you to discuss further and try to provide a resolution- Prachi, Team OneAssist
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          myopic_eye
          May 22, 2021
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          I have purchased an apple watch on. And I am supposed to get a cash back of RS. 2000 within 120 days of purchase. Its past 129 days and I still haven't got the cash back. Please get thus fixed.
          Thank you.
          HDFC Bank customer support has been notified about the posted complaint.
          View replies
          Kindly send your email address
          Reply
          myopic_eye's [Complaint's author] reply, May 22, 2021
          [email protected]
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            A
            Aryan Kansal
            May 22, 2021
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            I bought a product of 67600 and due to some reason voided the transaction. 24hr have Been passed and I haven’t received any notification or refund . Please refund the amount asap
            +1 photos
            HDFC Bank customer support has been notified about the posted complaint.
            May 22, 2021
            Updated by Aryan Kansal             No Support from HDFC bank and Still hasn’t received the refund
            May 23, 2021
            Updated by Aryan Kansal             No response till now
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              S
              Sai kiran36
              May 22, 2021
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              Address: 37/A 2nd floor balaji towers beside jagadamba apartments gandhinagar 500080 Hyderabad

              Sir i have purchased i phone from apptronix Hyderabad worth rs 59999 they said your entitled for cashback of 5000 within 120 days but it was
              not credited till now even 120 days passed if they fraud like this customers lose thier hope please credit my cashback transaction id [protected]
              Aug 9, 2021
              Complaint marked as Resolved 
              HDFC Bank customer support has been notified about the posted complaint.
              Verified Support
              May 23, 2021
              HDFC Bank Customer Care's response               Dear Customer,

              Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share your complete concern along with the offer details. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

              -Anay
              HDFC Bank Customer Assistance.
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                ItsAnna
                May 22, 2021
                Resolved
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                Address: Bandra east, kalanagar

                I am a customer of Hdfc bank and an amount of Rs 9912 was debited from my bank in the morning 4:38 am in the name of hcl securities without any authorization or consent.
                Please credit back the amount and look into the situation.
                Account no.
                Account holder: Anushka
                Account Number: [protected]
                IFSC: HDFC0000835
                Branch: BANDRA EAST - KALANAGAR
                Aug 11, 2021
                Complaint marked as Resolved 
                HDFC Bank customer support has been notified about the posted complaint.
                Verified Support
                May 24, 2021
                HDFC Bank Customer Care's response                 Dear Customer,

                As your query pertains to HDFC Securities, we request you to write to them at [protected]@hdfcsec.com, who will ensure that your query concerning your Trading account is resolved at the earliest.

                -Anay
                HDFC Bank Customer Assistance.
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                  A
                  Adnan Abbasi
                  May 22, 2021
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                  Address: 311 Wajirabad Colony Gorakhnath Gorakhpur

                  I m resident of Wajirabad Colony Gorakhnath Gorakhpur, H.No.311 there is no cleaning of drainage, if 2-3 days raining here, there would be a water logging issue in colony,
                  HDFC Bank customer support has been notified about the posted complaint.
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                    C
                    Chaitanya_17
                    May 21, 2021
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                    Address: Kharghar, Navi Mumbai

                    Insta alert CHG INC GST 17RS deducted from my account.
                    i want to disable this service
                    HDFC Bank customer support has been notified about the posted complaint.
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                      P
                      PKaundal
                      May 20, 2021
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                      Resolved

                      Payment not credited in my Credit card account

                      Address: hdfc bank card division, No 8, LB Rd, L.I.C Colony, Thiruvanmiyur, Chennai, Tamil Nadu 600041

                      Date of payment of HDFC credit Card 06th-April - 2021
                      Paid Amount 24100/ through third party phone pay
                      Phone pay Transaction ID N2104062043243672282702
                      Time: 08:43:32
                      Dabited Bank - SBI

                      Operator Reference ID[protected]Generated by HDFC as discussed with Phone pay team against payment of 24100/-)

                      Sir,

                      I have paid a bill of my HDFC credit Card on dated 06th-April...
                      +3 photos
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                      V
                      VIKNESH DEVENDRA
                      May 20, 2021
                      Resolved
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                      Resolved

                      Hi Sir

                      This is in reference to the transaction made in my account under the header of depository charges; without any intimidation by the hdfc bank.

                      Kindly be informed that an amount of rs 885.00/- was deducted from my savings/salary account on 19 May 2021 under the name of DEPOSITORY CHARGES APR[protected]

                      Initially when we did not have demat account they forced us to create one without intimating us that they are going to charge annual fees and i received the call earlier from customer care i also speak him deny of this service. Now all of a sudden they have charged rs 885.00/-.. This is very bad and disappointing. And i have never used the demat account till now.. If i call customer care they will not have answers. And they will not communicate that they are charging.

                      Please do the needful as earliest.

                      Best Regards,
                      V DEVENDRA
                      Aug 13, 2021
                      Complaint marked as Resolved 
                      HDFC Bank customer support has been notified about the posted complaint.
                      Verified Support
                      May 21, 2021
                      HDFC Bank Customer Care's response                       Dear Customer,

                      We regret the inconvenience caused. We have shared your comment with the concerned team and our officials will get in touch with you on or before May 27, 2021 with an update We request your patience in the interim.

                      -Nadia
                      HDFC Bank Customer Assistance
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                        V
                        vishalpoddar
                        May 20, 2021
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                        I have opened my online insta account on 26 April 2021. But I have not received my welcome kit till date.
                        Please I request you to deliver it as soon as possible.
                        HDFC Bank customer support has been notified about the posted complaint.
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                          P
                          Pawan0000005
                          May 20, 2021
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                          Resolved

                          I’ve bought iPhone 11 of Rs 54900/- and paid the amount with my HDFC BANK CREDIT CARD, As I bought with their 5000 cashback offer, but it’s been more than 3 months I haven’t received my cashback yet.
                          Aug 7, 2021
                          Complaint marked as Resolved 
                          HDFC Bank customer support has been notified about the posted complaint.
                          View replies
                          Dear Customer,

                          We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                          -Anay
                          HDFC Bank Customer Assistance
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                            V
                            Vivian dsa
                            May 19, 2021
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                            Address: Mangalore karnataka india

                            I am having negative balance rs 2000/- in my hdfc account.. So i want to close my account so please contact me ‪+[protected]‬
                            HDFC Bank customer support has been notified about the posted complaint.
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                              S
                              Sandeep97
                              May 19, 2021
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                              Resolved

                              Address: Mumbai

                              I ordered an equipment from flipkart using hdfc creditcard on may 5th. Unfortunately they cancelled my order due to lockdown and refunded amount on may 15th
                              . now they offer me the same product in same offer price
                              But till now fund is not credited back to my credit card
                              Please respond 🙏🙏

                              Refund reference number is 001464
                              +1 photos
                              Jun 6, 2021
                              Complaint marked as Resolved 
                              Money got refunded, thanks
                              HDFC Bank customer support has been notified about the posted complaint.
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                                Vani15793
                                May 19, 2021
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                                Resolved

                                I ordered a product in Amazon and cancelled the order immediately. After some time, I got message from hdfc bank that amount has been credited/reversed. It is a huge amount.But amount is still not reflecting in my bank account.
                                +1 photos
                                Aug 9, 2021
                                Complaint marked as Resolved 
                                HDFC Bank customer support has been notified about the posted complaint.
                                Verified Support
                                May 20, 2021
                                HDFC Bank Customer Care's response                                 Dear Customer,

                                We would like to inform you that the refund of the transaction done on Amazon for the amount INR 26, 999.00 has been processed and credited to your account number ending with 6280 dated May 19, 2021. We would request you to kindly refer your account statement through Netbanking to view the details.

                                -Anay
                                HDFC Bank Customer Assistance
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                                  L
                                  l.am.rd
                                  May 18, 2021
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                                  Resolved

                                  Delay In Salary Account Activation

                                  Address: Govind Nagar, Kanpur

                                  I applied to open a salary account with HDFC on 6th May, 2021 by personally visiting the branch. The process was completed and i was told that I'll be receiving the HDFC docket within 4-5 business days and my account will also get activated within the same time.

                                  Today is 18th May. I have not received any email or any courier from HDFC and no details of my account.

                                  My salary is in halt with my employer because...
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                                  Madhav1997
                                  May 18, 2021
                                  Resolved
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                                  Resolved

                                  Money deducted without otp

                                  Hi,
                                  I have received a message from hdfc bank stating that "alert: 365rs spent via credit card xxx6066 at hotstar1436370 on[protected]:15:40:02 without pin/otp .I didnot register my card with any hot star etc... My money got debited from my credit card account... Am not using that.. Please credit my money... I want my money back to my account
                                  Please take the action as soon as possible.
                                  Thank you....
                                  +1 photos
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                                  ankit6260
                                  May 18, 2021
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                                  Address: sirsa, begu road
                                  Website: hdfc bank

                                  In just 6 time of withdrwal of money from ATM 29.5*4=128 Rs Deducted from my account. Despite having my salary account he deducted money from the bank.
                                  +1 photos
                                  HDFC Bank customer support has been notified about the posted complaint.
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