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HDFC Bank Complaints & Reviews

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Updated: Mar 24, 2026
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HDFC Bank reviews & complaints page 243

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S
Shivani Chowdhary
Jun 3, 2021
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I bought an Iphone 11 in November 2020 using my HDFC Debit Card as it had an offer of cashback.
I got EMI made on my debit card of 6 months and the card was eligible to receive a cashback of 5000 rupees within 120 days however the cashback is not yet processed by the bank. The cashback thing is also mentioned on the purchase bill of the phone along with other information about EMI. I have already paid off the full loan amount.
Jun 28, 2021
Complaint marked as Resolved 
Resolution provided by bank
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Jun 05, 2021
HDFC Bank Customer Care's response
Dear Customer,

Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share your complete concern along with the offer details. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Anay
HDFC Bank Customer Assistance
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    iamdebajithere
    Jun 3, 2021
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    Address: HDFC Bank ,Khandagiri Branch

    31st May, 2021

    HDFC back debited 590 rs from my account as ACH Debit return charge

    I want refund. I was even not communicated if it the automated payment was set up correctly or not.Hence I was not sure when to maintain the minimum balance for the payment.

    The amount was deducted from my account on 28th May and resulted a negative balance in my account, On the same day it was returned .
    Later on 31st May 590 rs was deducted
    HDFC Bank customer support has been notified about the posted complaint.
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      Akshataaa
      Jun 3, 2021
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      Address: 4th block jaynagar banglore, Jaynagar banglore

      It has be more than 15 days since I got hdfc kit. OTP is not coming to my registered mail id for net banking purpose.i consulted nearest branch there also I don't get any solution
      Aug 5, 2021
      Complaint marked as Resolved 
      HDFC Bank customer support has been notified about the posted complaint.
      Dear Customer,

      We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the account details for us to help you with the solution.

      -Anay
      HDFC Bank Customer Assistance
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        murali6788
        Jun 3, 2021
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        Hi,

        I had made a NEFT payment from ICICI Bank to HDFC bank on 2nd Jun 2021, ICICI Bank shows that amount is credited with reference number, but the amount is not reflecting in hdfc account
        HDFC Bank customer support has been notified about the posted complaint.
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          sreekuttys1991s
          Jun 3, 2021
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          Resolved

          Old food plus card is expired and need to transfer to new card

          Address: Trivandrum

          Hi My old food card is expired and I have requested for new card and got the new card as well. But old card amount is not transferred to new card. Tried to contact customer care through mail. But haven't got any response. Please help me to resolve this issue....
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          E
          Resolved
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          Resolved

          Address: Pune

          Not able to add beneficiary HDFC Ltd as it doesn't search IFSC code HDFC0000060.
          I urgently need to pay the amount to HDFC LTD, I am currently too much frustrated that I can add the beneficiary can not be added IFSC code search say NOT found even though when I have checked that it exist.

          Just to mention I have been following the HDFC LTD since 22 APR asking them to let me prepay directly to BANK after so many efforts finally when they have give me the account details to prepay I cann't add the account which is again so frustrating, Also every day I'm incurring the interest on the amount which I need to pay its very LARG amount, daily I'm getting huge loss. I'm simply fed up with HDFC BANK and HDFC LTD. I need the solution ASAP.
          Aug 8, 2021
          Complaint marked as Resolved 
          HDFC Bank customer support has been notified about the posted complaint.
          Verified Support
          Jun 03, 2021
          HDFC Bank Customer Care's response
          Dear Customer,

          Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share with us your complete concern along with the required details. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

          -Anay
          HDFC Bank Customer Assistance
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            Manish6079
            Jun 2, 2021
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            Address: CYBER CITY, GURUGRAM

            I have a salary account in HDFC BANK since 2018. From last 2-3 months they deduct amount from my salary account at the name of MIREVENUE HOLD THROUGH GEFU. I don't know what is that? Now my account balance is -588.18rs.

            Acc no. 501002*6361
            IFSC Code: HDFC0000929

            I want to know that why they deduct this amount from my salary account. If there is min balance that I have to maintain please inform me about that?
            Aug 6, 2021
            Complaint marked as Resolved 
            HDFC Bank customer support has been notified about the posted complaint.
            Verified Support
            Jun 04, 2021
            HDFC Bank Customer Care's response
            Dear Customer,

            We regret the inconvenience caused to you. We have shared your comments with the concerned team and our branch official will get in touch with you by June 08, 2021. We request your patience in the interim.

            -Nadia
            HDFC Bank Customer Assistance
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              manohar kollipara
              Jun 2, 2021
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              Insta jumbo loan fraud

              I got a call from hdfc credit card person offering insta jumbo loan on my card, so i took loan from them, i got a link for payment for few months, after i'm not getting any payment links. I had kept trying to contact hdfc customer care there is no response, i wrote mail no proper response, i visited hdfc bank no proper response, i signed a cheque for loan repayment it also not credited to loan account, now they are charging interest that...
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              somaninda
              Jun 2, 2021
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              Address: bangalore

              I have tried to contact foodcardsupport.[protected]@hdfcbank multiple times to help me out in transferring balance amount from old food card to new food card, but i am not getting any response.
              Its been over 1 month and I am still waiting for a response.
              Jun 3, 2021
              Complaint marked as Resolved 
              Thanks to Amit to look into the issue and giving me a callback to ensure that I get proper resolution.. My amount of Rs 1052 got loaded from old food card to new food card within two days of complaint.. Thank you so much. Really satisfied with the platform😀😀
              HDFC Bank customer support has been notified about the posted complaint.
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                Joseph Satya 5
                Jun 2, 2021
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                Resolved

                Unable to make CC payment through net banking

                Dear Team, HDFC,

                Due to some medical reasons I couldn’t able to make my previous month card payment.

                I have been paying my minimum due every month. In fact, I have paid more than what I have used in my credit card.

                Now I have been trying to make my CC payment through net banking. Unfortunately, I have received this error message “ The transaction is currently not available for your account....
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                Ruwndar Hilary
                Jun 2, 2021
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                Address: Delhi

                Hello team,
                Due to lockdown, I have to leave for hometown thus impacting on my working. Ever since I didn't work for 3 months however my I have negative balance of 7950.50₹ Mirevenue through GEFU. I visited my nearest branch however they kept giving me excuses.
                This is something that we as customer cannot avoid, so it is not fair to keep balance as negative. Please fix this ASAP. I worked hard to earn my living here in delhi. Please please please..
                Thanks & regards
                Ruwndar Hilary anal
                Aug 6, 2021
                Complaint marked as Resolved 
                HDFC Bank customer support has been notified about the posted complaint.
                Verified Support
                Jun 02, 2021
                HDFC Bank Customer Care's response
                Dear Customer,

                Our sincere apologies for the inconvenience caused to you. We are looking into your query vide reference number[protected] and will respond to you by June 06, 2021. Request your co-operation and patience in the interim.

                -Nadia
                HDFC Bank Customer Assistance
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                  karthiknila
                  Jun 1, 2021
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                  Dear Team, HDFC Home loan login have more option to apply for loan and disbursement. But they do not have an option for principal repayment through online.
                  During this pandemic, cannot expect customer to come bank for all this.

                  Online principal repayment is the good option for customers which many banks fail to support.
                  Aug 13, 2021
                  Complaint marked as Resolved 
                  HDFC Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Jun 01, 2021
                  HDFC Bank Customer Care's response
                  Dear Customer,

                  We wish to inform you that, HDFC Bank Ltd. and HDFC Ltd. are two different entities. From the contents, we understand that your query/ concerns pertaining to the home loan applied/availed with HDFC Ltd. and not HDFC Bank Ltd. You are henceforth requested to be in touch with HDFC Ltd. for the resolution of your query/complaint through (URL / Link - http://bit.ly/39UDRfk). Thanking you in anticipation of your kind understanding and cooperation.

                  -Zubin
                  HDFC Bank Customer Assistance
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                    Aravind1022
                    May 31, 2021
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                    Address: thiruvanmiyur

                    My account has been holding for every month like 1000 and 2000 he want to know why you guys doing this i want my money back

                    my account is salary account why holding ..

                    i want to file complaint against HDFC
                    HDFC Bank customer support has been notified about the posted complaint.
                    Dear Customer,

                    Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share with us your complete concern along with the account details. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

                    -Anay
                    HDFC Bank Customer Assistance
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                      S
                      shobithagorur
                      May 31, 2021
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                      Resolved

                      Hi team,

                      In this current bill statement, the amount of 28818.08 (26/05/2021) rs has been charged..

                      So i want to know, what is this and why is it added in my current bill..

                      So please help me in this and send me clarification for further to associate with credit card services..
                      Aug 7, 2021
                      Complaint marked as Resolved 
                      HDFC Bank customer support has been notified about the posted complaint.
                      Verified Support
                      May 31, 2021
                      HDFC Bank Customer Care's response
                      Dear Customer,

                      We have reviewed your comments expressed and request you to contact our Phone Banking officers at any of our Phone Banking numbers mentioned in the below URL for any queries in this regard. https://bit.ly/3ySQBQo

                      -Nadia
                      HDFC Bank Customer Assistance
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                        Srinath chandrasekar
                        May 31, 2021
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                        Hi Team,

                        Very frequently I see rs 29.50 is getting debited from my account . When I contacted the phone banking support they want me to check back with merchant regarding the same. It is absolutely insane to get such response from a renowned bank life HDFC. I see lot of such small transactions happening and I don't have any clue regarding that. Mine is salaried account only.

                        Registered mobile number: [protected]
                        Aug 10, 2021
                        Complaint marked as Resolved 
                        HDFC Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Jun 01, 2021
                        HDFC Bank Customer Care's response
                        Dear Customer,

                        We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                        -Anay
                        HDFC Bank Customer Assistance
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                          R
                          Ravidatt
                          May 31, 2021
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                          Address: Kanpur

                          I have worked with HDFC life but I am not able withdraw my Pf amount so need help & also required Pf no. My Employee id-87251

                          Name-ravi datt,
                          Mail [protected]@gmail.com,
                          Mobile no.-[protected]
                          HDFC Bank customer support has been notified about the posted complaint.
                          Hi Ravi,

                          Apologies for the inconvenience. Please share your employee code, supervisor's name, office location & contact on exit.[protected]@HDFCBank.com.  Please mention reference number TT[protected] for us to promptly respond to you via e-mail. -Anay
                          Ravidatt's [Complaint's author] reply, Jun 3, 2021
                          Mr. Avinash chauhan,
                          Kanpur
                          Ravidatt's [Complaint's author] reply, Jun 8, 2021
                          No any mail recieved from anyone regarding resolve the issue
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                            Amrin Taj I
                            May 30, 2021
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                            Resolved

                            Address: Bangalore

                            Dear team,
                            I have been charged extra amount on my loan account number-8404855, twice in this month May 21 for amount 649 and 229,
                            Request you to kindly check on this matter and refund back my money.

                            Thanks and regards
                            Amrin Taj I
                            Aug 6, 2021
                            Complaint marked as Resolved 
                            HDFC Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Jun 01, 2021
                            HDFC Bank Customer Care's response
                            Dear Customer,

                            We are looking into your query and our official will contact you by June 05, 2021. Request your co-operation and patience in the interim.

                            -Nadia
                            HDFC Bank Customer Assistance
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                              suryatst
                              May 30, 2021
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                              Resolved

                              Address: vijayawada

                              On oct- 25 2020 I have purchased mobile from SONOVISION and made transaction amount of 21500 from my HDFC credit card
                              and I was entitled for 10% cashback with in 90 working days, and still today( OCT 2020- MAY 2021) I haven't received any cashback.
                              I tried contacting HDFC through mails (customerservices.[protected]@hdfcbank.com ) and calls, but my issue is not resolved.

                              Attaching the invoice copy and offer copy from HDFC for your reference.

                              PFB details.
                              complaint no : HBL=[protected]
                              credit card number : 4014 XXXX XXXX 6752
                              transaction details : 25/10/2020 SONOVISION ENTERPRISES VIJAYAWADA 21, 500.00
                              Aug 14, 2021
                              Complaint marked as Resolved 
                              HDFC Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Jun 02, 2021
                              HDFC Bank Customer Care's response
                              Dear Customer,

                              We request you to write to us from your registered email id along with the charge slip of the purchase to check on the cash back status.

                              -Zubin
                              HDFC Bank Customer Assistance
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                                Komali GL
                                from Hyderabad, Telangana
                                May 30, 2021
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                                I had a fraud transaction from my credit card of amount 399 from RAZ-Lagom Labs private
                                Without otp/pin how can this transaction was acceptable / successful?
                                Is this how safe our moneybis?
                                HDFC Bank customer support has been notified about the posted complaint.
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                                  Shivesh9721
                                  May 29, 2021
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                                  Resolved

                                  Address: Greater Noida

                                  I am Shivesh Pandey, Salary account holder in HDFC Bank since March 2020.
                                  In the month of February, I had applied for fresh personal loan via one agency and provide all required documents to that agency agent like :
                                  3 months payslips,
                                  Form 16,
                                  Aadhar Card,
                                  PAN Card etc
                                  But my application has been rejected without any reason.

                                  I tried to contact HDFC customer care to got to know the reason but didn't get any genuine clarification.

                                  After few days, agent informed me that your profile is marked as suspected by HDFC ric department but I sill don't know - why ric team marked my profile suspected ?

                                  Even, HDFC Bank have my all required information provided by my organisation as my salary account is in same bank.

                                  Now, I have checked my CIBIL report and in that report I saw that there are more than 5 enquiries in HDFC bank within 6 months and that was not done by me.

                                  I would like to request to HDFC bank team please look into this issue and tried to resolve it ASAP.

                                  Thanks and Regards
                                  Shivesh Pandey
                                  Aug 11, 2021
                                  Complaint marked as Resolved 
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Jun 01, 2021
                                  HDFC Bank Customer Care's response
                                  Dear Customer,

                                  At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the cibil report or control number for us to help you with the solution.

                                  -Nadia
                                  HDFC Bank Customer Assistance
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