HDFC Bank Complaints & Reviews

Hi,
Date of Incident:[protected]
On 21st September 2021, Rs 885 has been debited from my savings account for depository charges, i have been contaced to customer care . they told it might be because of opening demat account.
I HAVE NOT OPENED ANY SUCH DEMAT ACCOUNT. if any such account opened its out of my knowledge . Even i have verified in net banking demat account is not linked to my account please find attached image.

Please let me know why the amount is debited and request you to reflect it back to my account .

Hi

While Booking a flight ticket, Fund was deducted after Failed Transacation.

Transaction Details:-
Referance Number:[protected]
Date:-22 Sep 2021
Amount:-23, 474.68

Please do the needful for closure.

I had filled out an account opening form on 15/08/2021 with the HDFC Nehru Colony branch, Dehradun, with the employee Jyotsna.
It has been over a month since then, and I have not received any Welcome Kit/ Passbook/ Checkbook or net Banking details via email / by post yet. I was informed by the employee that the Welcome kit was not delivered, and returned to the bank. But I am have not been provided with neither a tracking number, or given any other solution to open the account and start my transaction with the bank.
Since, I am an NRI customer, I cannot visit the branch in person, and the current branch manager has not been receiving my calls or providing me with a solution to my problem.
Kindly send me the welcome Kit ASAP so I can begin banking with you.

Hi, my account has been acting all fine until a week back. My customer id is[protected]Satyajeet Mahanta). I am out of the country and need access to to the banking ASAP.

Why was the account blocked? How will you resolve?

My mail id [protected]@gmail.com
Mail me here

I bought iphone on 12 june 2021 with an offer available that time of 6000 cashback which was supposed to receive within 90 days. Its way ps 90 days and nothing got yet. Very disappointed.
That time offer was there, and I don’t have any attachment of that but the bak can itself check the offers they had in the past.
I am asked to share the reference id with the bank which i am not sure where to get. But anyways i have raised the concern with the bank. Nothing on that yet

I had purchased a samsung washing machine using hdfc cashback offer on 13/05/2021
The offer stated that within 90 days the cashback will be credited in the bank account but it's already 140 days yet i have not received the cashback and hdfc helpline are not providing sufficient details
Its a fraud!
Hdfc bank is a scam...
My email id is mohammed.[protected]@gmail.com
kindly provide information how to get cashback

Ad hoc statement charge ₹118 have been deducted on 09.01.2019from my hdfc salary account without any information.

How can bank deduct money without any acknowledgement

So i need clarification from bank or reverse my ₹118 to my account.

Name - Jilshad Rahman
Acc-[protected]
Narration - adhoc stmtchgs incl gst 16.09.2021

Hii najiya karim shah here
My accounts amount has been debited three times with Rs.600 for some "AMB CHRG INCL ST & CESS" for june, july & august (2021) the total amount 1800 without any prior intimation or alert.

I have never been communicated via Email or SMS for any such charges they introduced.

If they can send promotional emails and SMS to their customers then why can't they send an alert about a new charges they impose; so that customer can maintain the balance before it goes below the required amount.

This happened for the first time with me and its not acceptable in any case. Kindly process the refund for these debit transactions otherwise I have to CLOSE my account with HDFC Bank forever. I want my money back hope so you will be doing needful ASAP.

I was having a HDFC credit card and my card got expired. Meanwhile, my address got changed. I tried to update the address by visiting the branch. But they asked me to fill the address change form and drop it in dropbox along with the address proof.
Before my address got updated, they keep on sending the new card without discussing with me and all the times it got returned back. Just doing their jobs like dump goats.
I was waiting for my address to be updated. But no response from them. I tried to reach the CUSTOMER care, but IVRS never allowed me to reach any representative to discuss. When I enquired branch, they asked me to contact CUSTOMER care. But CUSTOMER care is just a ### IVRS.

Finally, I got frustrated to close the credit card account. I sent a mail to close the account. I asked them to close the smart pay linked with account.

Smart pay - Another worst thing.
There is no option to delete the smart in website. But there is option to add. They want me to send a postal letter to a branch to close smart pay. I think they live in 1980s.

So many mails are going between me and CUSTOMER care. But no one, not even one interested to call and discuss about the issue.

When I faced similar problem with ICICI, I just made a call and it all got fixed in ONE SINGLE CALL.

Just a poor service by HDFC. I never recommend anyone to go for HDFC, if you expect any service.

The hdfc bank has put a hold on my funds of rupees 8115.26 as mi revenue hold through gefu, account details is
Account number: 5010 ******* 317
Ifsc: HDFC0004208
Branch: Sonari
Account type: Savings
The customer service is not able to give any info on this.
First of all it's hard to reach customer service because it takes a a lot of time and the ivr options are very difficult and tricky to navigate, after all the effort the customer service is not helpful.

Cancellation of One Assist Membership
I am a HDFC bank credit card holder . The bank has auto debited Rs. 1899/- from my credit card number ending with 5131 without my concern on date: 31 July 2021. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of Rs.1899/-

Same complaint was submitted to HDFC, yet there was no response, this is so disappointing and frustrating.

Name :- Chetan Shankar Rao
Mobile No. :- [protected]
Credit Card Number Ending :- 5131

Amount of 29.50 got deducted twice with this narration as transaction statement but its salary account and no withdrawal charges will be taken and there was no limitation too.And there was no message or sms incidating this charge. There were no intimation regarding the policy change if any also.Its unprofessional and Im the customer i think I should definitely know about this.

I have purchased a laptop from my HDFC credit card, there was a cash back of 3000 which should have been credited within 90 days, but it’s been more than 90 days I have not received any cashback

I got the following email alert about Manual Debit Alert for fastag even though I did not travel anywhere

Dear Customer,
Your FasTag A/c has been Debited for Rs.112 for Adjustment entry on 9/21/2021 9:05:33 PM.Balance amount in the A/c is Rs... - HDFC Bank Ltd.
Warm regards,
HDFC Bank

I believe this is either erroneous or some mischief and I am not sure how manual debit can happen ? This should be addressed and the money debited must be returned.

How did they debited my account RS400 for debit card which I never requested for one nor got delivered. I opened my account last weekVery BAD Experience. Never going to use that bank again in my whole life. Cheater Bank. As you can see in photo i added 500 Rs on 31 august after that i only used 102 Rs. On 15 august they took my remaining money. Other bank gives free debit card but this bank charging me 600+ Rs. For sometime i forget that charges are for debit card but tell me when i requested this? when ??? and they should mentioned the charges on their websites. This type of Fraud behavior should not be tolerated.

Si fall debit what is this

Sarwar kafil
mobile no. [protected]
bokaro steel city (827012)
i have received the following sms from bank
dear customer mandate ref no. Hdfc (protected) issued to bajaj finance limited with value rs 354600.00 and frequency adho is received today for processing

i have not given any mandate please resolve the issue screen shot of the sms is attached here with and my hdfc account is closed to parmannet help me plz

I paid emi of amount 2000 with transaction ref IB BILLPAY DR HDF 110-[protected] and the amount was deducted from my account yesterday but today I received a emi statement will no dues paid for the month and request to pay before 5-oct again.There was no proper response from hdfc bank.Please return the amount or consider as a payment for my emi.

Had purchased an iphone 11 amounting Rs 56600(paid online) on 7th of june from reliance digital using my hdfc credit card ending with 4044 and registered number is [protected] and as promised, the cashback would have been credited in 90 to 120 days but havent recieved the cashback yet. They just are providing fasle assurance with different reasons in different mails

I have a Savings account with hdfc bank. Due to some emergency i had to use all of the funds and the sip amount got debited and credited back .However when the amount was debited from my account i didn't have sufficient balance as I have 6 SIP's and the funds were less than 800rs. and later I was charged "ach debit return charges of Rs.649.00 and 79.61is deducted from my account" and now my balance is showing -2980 rs on 21/09/2021.

Also I was never informed that this would be charged due to lack of funds. What are these charges for! Why are they so high. It is not a debt i have to pay. It is sip. How can you inculcate habit of regular savings if you penalize so harshly for not having balance.

Hdcf bank has to return this money. There was no intimation from the bank on the consequences of not keeping sip amount in account.

I'll close my account if it is not returned. If auto debiting is a service you provide as a bank, then it is your duty to inform me on the charges for the same. Heights of fraud. You must give me a warning that if funds are insufficient you will be charged. Nothing was there.

Please please help me resolve this and return my money.