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HDFC Bank Complaints & Reviews

2.9
Updated: Dec 16, 2025
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18416
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HDFC Bank reviews & complaints page 243

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S
sanjeevk_shukla
from Noida, Uttar Pradesh
May 22, 2021
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Address: House No. 70HDFC Bank Cards Division, PO BOX # 8654, Thiruvanmiyur Post Office, Chennai-600041, Tamilnadu, India

Respective madam/sir,
With regards to above subject, i would like to inform you that, i have hdfc bank jetprivilage Visa card last 4 digit 6003,
Card is expired due to valid date is 04/21,
New card send by hdfc to my register address is my old office and card is return. I have also send form for changing address, my new home address Sanjeev Kumar Shukla, House No. 708, S. No. 45/1/2, Flat No. 6, Sairaja Apartment, Shinde Basti, Marunji road, Hinjewadi, pune 411057. Which is also received in Chennai Office, for confirmation I have already received message in my mobile, address verification not done till now.

Request please do verification of address if not done till now and send my new card on home address immediately. As I am receiving bill with due payment which I am doing regularly.

Your quick response is highly appreciated.
Aug 6, 2021
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Dear Customer,

At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern along with the last four digits of the credit card no. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Preethi
HDFC Bank Customer Assistance
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    Arunganesan
    May 22, 2021
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    Cancellation of One Assist Membership
    I am a HDFC bank credit card holder . The bank has auto debited Rs. 2599/- from my credit card number ending with 0462 without my concern on date:17/04/2021. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of Rs.2599/-

    Name :-G Arun
    Mobile No. :- [protected]
    Credit Card Number Ending :- 0462
    +1 photos
    HDFC Bank customer support has been notified about the posted complaint.
    Dear G Arun, We regret the inconvenience caused to you. That's not the experience we want for you. Please provide your details via this link http://survey.webengage.com/ws/~1qq44ps and add your Membership ID and our team shall connect with you to discuss further and try to provide a resolution- Prachi, Team OneAssist
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      myopic_eye
      May 22, 2021
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      I have purchased an apple watch on. And I am supposed to get a cash back of RS. 2000 within 120 days of purchase. Its past 129 days and I still haven't got the cash back. Please get thus fixed.
      Thank you.
      HDFC Bank customer support has been notified about the posted complaint.
      Kindly send your email address
      myopic_eye's [Complaint's author] reply, May 22, 2021
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        A
        Aryan Kansal
        May 22, 2021
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        I bought a product of 67600 and due to some reason voided the transaction. 24hr have Been passed and I haven’t received any notification or refund . Please refund the amount asap
        +1 photos
        HDFC Bank customer support has been notified about the posted complaint.
        May 22, 2021
        Updated by Aryan Kansal
        No Support from HDFC bank and Still hasn’t received the refund
        May 23, 2021
        Updated by Aryan Kansal
        No response till now
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          S
          Sai kiran36
          May 22, 2021
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          Address: 37/A 2nd floor balaji towers beside jagadamba apartments gandhinagar 500080 Hyderabad

          Sir i have purchased i phone from apptronix Hyderabad worth rs 59999 they said your entitled for cashback of 5000 within 120 days but it was
          not credited till now even 120 days passed if they fraud like this customers lose thier hope please credit my cashback transaction id [protected]
          Aug 9, 2021
          Complaint marked as Resolved 
          HDFC Bank customer support has been notified about the posted complaint.
          Verified Support
          May 23, 2021
          HDFC Bank Customer Care's response
          Dear Customer,

          Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share your complete concern along with the offer details. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

          -Anay
          HDFC Bank Customer Assistance.
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            ItsAnna
            May 22, 2021
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            Address: Bandra east, kalanagar

            I am a customer of Hdfc bank and an amount of Rs 9912 was debited from my bank in the morning 4:38 am in the name of hcl securities without any authorization or consent.
            Please credit back the amount and look into the situation.
            Account no.
            Account holder: Anushka
            Account Number: [protected]
            IFSC: HDFC0000835
            Branch: BANDRA EAST - KALANAGAR
            Aug 11, 2021
            Complaint marked as Resolved 
            HDFC Bank customer support has been notified about the posted complaint.
            Verified Support
            May 24, 2021
            HDFC Bank Customer Care's response
            Dear Customer,

            As your query pertains to HDFC Securities, we request you to write to them at [protected]@hdfcsec.com, who will ensure that your query concerning your Trading account is resolved at the earliest.

            -Anay
            HDFC Bank Customer Assistance.
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              A
              Adnan Abbasi
              May 22, 2021
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              Address: 311 Wajirabad Colony Gorakhnath Gorakhpur

              I m resident of Wajirabad Colony Gorakhnath Gorakhpur, H.No.311 there is no cleaning of drainage, if 2-3 days raining here, there would be a water logging issue in colony,
              HDFC Bank customer support has been notified about the posted complaint.
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                Chaitanya_17
                May 21, 2021
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                Address: Kharghar, Navi Mumbai

                Insta alert CHG INC GST 17RS deducted from my account.
                i want to disable this service
                HDFC Bank customer support has been notified about the posted complaint.
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                  P
                  PKaundal
                  May 20, 2021
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                  Payment not credited in my Credit card account

                  Address: hdfc bank card division, No 8, LB Rd, L.I.C Colony, Thiruvanmiyur, Chennai, Tamil Nadu 600041

                  Date of payment of HDFC credit Card 06th-April - 2021
                  Paid Amount 24100/ through third party phone pay
                  Phone pay Transaction ID N2104062043243672282702
                  Time: 08:43:32
                  Dabited Bank - SBI

                  Operator Reference ID[protected]Generated by HDFC as discussed with Phone pay team against payment of 24100/-)

                  Sir,

                  I have paid a bill of my HDFC credit Card on dated 06th-April...
                  +3 photos
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                  V
                  VIKNESH DEVENDRA
                  May 20, 2021
                  Resolved
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                  Resolved

                  Hi Sir

                  This is in reference to the transaction made in my account under the header of depository charges; without any intimidation by the hdfc bank.

                  Kindly be informed that an amount of rs 885.00/- was deducted from my savings/salary account on 19 May 2021 under the name of DEPOSITORY CHARGES APR[protected]

                  Initially when we did not have demat account they forced us to create one without intimating us that they are going to charge annual fees and i received the call earlier from customer care i also speak him deny of this service. Now all of a sudden they have charged rs 885.00/-.. This is very bad and disappointing. And i have never used the demat account till now.. If i call customer care they will not have answers. And they will not communicate that they are charging.

                  Please do the needful as earliest.

                  Best Regards,
                  V DEVENDRA
                  Aug 13, 2021
                  Complaint marked as Resolved 
                  HDFC Bank customer support has been notified about the posted complaint.
                  Verified Support
                  May 21, 2021
                  HDFC Bank Customer Care's response
                  Dear Customer,

                  We regret the inconvenience caused. We have shared your comment with the concerned team and our officials will get in touch with you on or before May 27, 2021 with an update We request your patience in the interim.

                  -Nadia
                  HDFC Bank Customer Assistance
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                    V
                    vishalpoddar
                    May 20, 2021
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                    I have opened my online insta account on 26 April 2021. But I have not received my welcome kit till date.
                    Please I request you to deliver it as soon as possible.
                    HDFC Bank customer support has been notified about the posted complaint.
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                      P
                      Pawan0000005
                      May 20, 2021
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                      Resolved

                      I’ve bought iPhone 11 of Rs 54900/- and paid the amount with my HDFC BANK CREDIT CARD, As I bought with their 5000 cashback offer, but it’s been more than 3 months I haven’t received my cashback yet.
                      Aug 7, 2021
                      Complaint marked as Resolved 
                      HDFC Bank customer support has been notified about the posted complaint.
                      Dear Customer,

                      We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                      -Anay
                      HDFC Bank Customer Assistance
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                        V
                        Vivian dsa
                        May 19, 2021
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                        Address: Mangalore karnataka india

                        I am having negative balance rs 2000/- in my hdfc account.. So i want to close my account so please contact me ‪+[protected]‬
                        HDFC Bank customer support has been notified about the posted complaint.
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                          S
                          Sandeep97
                          May 19, 2021
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                          Resolved

                          Address: Mumbai

                          I ordered an equipment from flipkart using hdfc creditcard on may 5th. Unfortunately they cancelled my order due to lockdown and refunded amount on may 15th
                          . now they offer me the same product in same offer price
                          But till now fund is not credited back to my credit card
                          Please respond 🙏🙏

                          Refund reference number is 001464
                          +1 photos
                          Jun 6, 2021
                          Complaint marked as Resolved 
                          Money got refunded, thanks
                          HDFC Bank customer support has been notified about the posted complaint.
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                            Vani15793
                            May 19, 2021
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                            Resolved

                            I ordered a product in Amazon and cancelled the order immediately. After some time, I got message from hdfc bank that amount has been credited/reversed. It is a huge amount.But amount is still not reflecting in my bank account.
                            +1 photos
                            Aug 9, 2021
                            Complaint marked as Resolved 
                            HDFC Bank customer support has been notified about the posted complaint.
                            Verified Support
                            May 20, 2021
                            HDFC Bank Customer Care's response
                            Dear Customer,

                            We would like to inform you that the refund of the transaction done on Amazon for the amount INR 26, 999.00 has been processed and credited to your account number ending with 6280 dated May 19, 2021. We would request you to kindly refer your account statement through Netbanking to view the details.

                            -Anay
                            HDFC Bank Customer Assistance
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                              L
                              l.am.rd
                              May 18, 2021
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                              Resolved

                              Delay In Salary Account Activation

                              Address: Govind Nagar, Kanpur

                              I applied to open a salary account with HDFC on 6th May, 2021 by personally visiting the branch. The process was completed and i was told that I'll be receiving the HDFC docket within 4-5 business days and my account will also get activated within the same time.

                              Today is 18th May. I have not received any email or any courier from HDFC and no details of my account.

                              My salary is in halt with my employer because...
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                              Madhav1997
                              May 18, 2021
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                              Resolved

                              Money deducted without otp

                              Hi,
                              I have received a message from hdfc bank stating that "alert: 365rs spent via credit card xxx6066 at hotstar1436370 on[protected]:15:40:02 without pin/otp .I didnot register my card with any hot star etc... My money got debited from my credit card account... Am not using that.. Please credit my money... I want my money back to my account
                              Please take the action as soon as possible.
                              Thank you....
                              +1 photos
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                              ankit6260
                              May 18, 2021
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                              Address: sirsa, begu road
                              Website: hdfc bank

                              In just 6 time of withdrwal of money from ATM 29.5*4=128 Rs Deducted from my account. Despite having my salary account he deducted money from the bank.
                              +1 photos
                              HDFC Bank customer support has been notified about the posted complaint.
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                                Shinu@10
                                May 18, 2021
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                                Resolved

                                Address: Chandrasekhar , Bhubaneswar , Orissa
                                Website: www.hdfcbank.com

                                Amount 22.96 and 6.24 Rs deducted on 07.05.2021 and 15.04.2021 is getting deducted with the description eaw dec chg 09.04.2021 CARDEND(PRIVATE) - MIR[protected], eventhough my account was opened as salary account and was said there will be no sur charges for any no of withdrawals from atm other than hdfc. There were no intimation regarding the policy change if any also. This is very bad and unprofessionalism as a reputed worldwide bank shouldn't be doing this. Request for reverse the charges
                                Aug 7, 2021
                                Complaint marked as Resolved 
                                HDFC Bank customer support has been notified about the posted complaint.
                                Dear Customer,

                                At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the details of the charges and complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                                -Preethi
                                HDFC Bank Customer Assistance
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                                  Reshmishetty
                                  May 18, 2021
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                                  Resolved

                                  Hello Sir/Madam,

                                  This is in reference to the Depository service charges levied in my account without any intimation by the HDFC bank.

                                  I have no idea about Demat account and there is sudden mail received saying about the charges which i need to pay or it will be deducted from account.

                                  I have been trying to reach customer care, but there is only recorded information but not able to connect anyone.

                                  Kindly reverse the charges and close the DEMAT account

                                  Please do the needful as earliest.

                                  Please call me - [protected]
                                  Location - Bangalore

                                  Regards,
                                  Reshmi Shetty
                                  +1 photos
                                  Aug 6, 2021
                                  Complaint marked as Resolved 
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  May 18, 2021
                                  HDFC Bank Customer Care's response
                                  Dear Customer,

                                  We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                                  -Anay
                                  HDFC Bank Customer Assistance
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