Dear Sir / Madam,
I have done the IMPS of Rs.100/- fund transferred to my beneficiary account on[protected]. But the transaction was declined as timed out due to technical reason from Bank end. Till date, neither my beneficiary or myself not received fund. For your reference, the sms which I received from bank displayed as below;
UPDATE: Your money transfer of INR 100.00 on 03-05-21 timed out due to technical reason. (IMPS Ref No.[protected]. If this transaction is not done by you, call [protected].
Please check and reverse the my fund at the earliest.
May 20, 2021
Complaint marked as Resolved Fund credited to my beneficiary.
HDFC Bank customer support has been notified about the posted complaint.
We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.
-Anay
HDFC Bank Customer Assistance