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HDFC Bank Complaints & Reviews

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Updated: Dec 16, 2025
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S
Shinu@10
May 18, 2021
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Address: Chandrasekhar , Bhubaneswar , Orissa
Website: www.hdfcbank.com

Amount 22.96 and 6.24 Rs deducted on 07.05.2021 and 15.04.2021 is getting deducted with the description eaw dec chg 09.04.2021 CARDEND(PRIVATE) - MIR[protected], eventhough my account was opened as salary account and was said there will be no sur charges for any no of withdrawals from atm other than hdfc. There were no intimation regarding the policy change if any also. This is very bad and unprofessionalism as a reputed worldwide bank shouldn't be doing this. Request for reverse the charges
Aug 7, 2021
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Dear Customer,

At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the details of the charges and complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Preethi
HDFC Bank Customer Assistance
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    Reshmishetty
    May 18, 2021
    Resolved
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    Resolved

    Hello Sir/Madam,

    This is in reference to the Depository service charges levied in my account without any intimation by the HDFC bank.

    I have no idea about Demat account and there is sudden mail received saying about the charges which i need to pay or it will be deducted from account.

    I have been trying to reach customer care, but there is only recorded information but not able to connect anyone.

    Kindly reverse the charges and close the DEMAT account

    Please do the needful as earliest.

    Please call me - [protected]
    Location - Bangalore

    Regards,
    Reshmi Shetty
    +1 photos
    Aug 6, 2021
    Complaint marked as Resolved 
    HDFC Bank customer support has been notified about the posted complaint.
    Verified Support
    May 18, 2021
    HDFC Bank Customer Care's response
    Dear Customer,

    We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

    -Anay
    HDFC Bank Customer Assistance
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      K
      kousik.guchhait1987
      May 18, 2021
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      Resolved

      Address: Pune , Bhandarkar road

      My account has suddenly been blocked under CPV negative post using the account for 8 years . My customer id is 48460073 and My account no is [protected]. Name Kousik Guchhait . Now thats my only bank account and all my money is there . Now i cannot transact my own money during lock down
      Aug 5, 2021
      Complaint marked as Resolved 
      HDFC Bank customer support has been notified about the posted complaint.
      Verified Support
      May 19, 2021
      HDFC Bank Customer Care's response
      Dear Customer,

      We regret the inconvenience caused. We have shared your comment with the concerned team and our officials will get in touch with you on or May 22, 2021 at the earliest. We request your patience in the interim.

      -Nadia
      HDFC Bank Customer Assistance
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        S
        Sumit89796
        May 17, 2021
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        Address: 419 Yor Residecy luxary pg sector45 kanhai

        The hdfc bank has put a hold on my funds of rupees 589 as mi revenue hold through gefu, ac number is
        Account Holder: SUMIT VERMA
        Account Number: [protected]
        IFSC: HDFC0000280
        Branch: FIRST INDIA PLACE
        +1 photos
        HDFC Bank customer support has been notified about the posted complaint.
        Dear Customer,

        We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

        -Anay
        HDFC Bank Customer Assistance
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          Kundan Patidar
          May 17, 2021
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          Hi there my Account bellance hold like meravenye thrue gefu my brother in hospital I need money urgently plz dont do this in emergency situations in covid ac number [protected] indore annapurna branch
          HDFC Bank customer support has been notified about the posted complaint.
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            R
            Romish Omer
            from GREATER NOIDA, Uttar Pradesh
            May 17, 2021
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            Address: Gaur City 1, Sector 4, Greater Noida, Uttar Pradesh - 201301

            Hi,

            This is in reference to the transaction made into my account without intimating me by hdfc bank.

            An amount of rs 826 has been debited on 14th May 2021 from my salary account, mentioning about 'depository charges Apr21 from my saving account.

            I am not using demat account and not any declare to open my end and this is happening by hdfc bank.
            I am very extremely disappointed from hdfc bank, i am using this account for more than 5 years.

            I am not only to getting problem this issues but more and more peoples are facing this problem.

            Kindly request to higher level for cancel license of hdfc bank.

            Regard
            Romish Omer
            HDFC Bank customer support has been notified about the posted complaint.
            Dear Customer,

            Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

            -Anay
            HDFC Bank Customer Assistance
            Romish Omer's [Complaint's author] reply, May 20, 2021
            How many times you want me to explain the issue, I have already mentioned above and send you the contact number.
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              E
              Er Saravanakumar
              May 17, 2021
              Resolved
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              Resolved

              I have 4 loan accounts in Hdfc Bank. In MArch Month my 4 loan's emi was bounced due to insufficient balance. after 20 days i paid my total loan amount with penalty. in april month again my account was in minus 2200. i approached my home branch in racecourse, coimbatore they insulted me and did not get proper response then they said go to home branch at r.s puram coimbatore. at rs puram branch i waited more than 30 mins then they said we cant handle this issue. then i called hdfc customer care more than 20 times my complaint was not solved. then this may month i paid all my emi on correct time. and they deducter 4 timed annual maintanance balance without any notice. again after 8 days my account again goes to minus Rs 800. I cant handle this issue i got depressed every month.
              Aug 10, 2021
              Complaint marked as Resolved 
              HDFC Bank customer support has been notified about the posted complaint.
              Verified Support
              May 18, 2021
              HDFC Bank Customer Care's response
              Dear Customer,

              We are working on your concern vide Ref ID:[protected] and will revert to you on or before 27/5/21.

              -Nadia
              HDFC Bank Customer Assistance
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                H
                Harshadkumar Joshi
                May 17, 2021
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                Address: SURAT

                Wrost answer given by hdfc ltd representative he told me we are not give loan on proparty age above 21 . He tell me after giving me senction later . Very bad behaviur.
                HDFC Bank customer support has been notified about the posted complaint.
                I want to cancel my HDFC home loan[protected] which was approved but money didn't disbursed due to further approval of plot land. Hence I have applied loan in SBI and got approved. I have sent a mail to loan department but no response from them and no support from customer care of HDFC. So please help to cancel my loan in HDFC.
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                  R
                  Rajput Ravi Singh
                  May 17, 2021
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                  Address: C6 702 Raunak City Kalyan West Thane, Maharashtra 421301

                  There was an EMI of 6936 which got missed due to insufficient amount that too of a sudden ATM issuance charge was debited from bank hence balance got down.

                  The missed EMI was paid with 200 extra cheque bounce charges and the same is confirmed by the receiver.

                  Still.my funds are showing held..

                  This is sad
                  Ravi Singh
                  A/c No : [protected]
                  HDFC BANK

                  Contact No [protected]
                  HDFC Bank customer support has been notified about the posted complaint.
                  Dear Customer,

                  We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the account details for us to help you with the solution.

                  -Anay
                  HDFC Bank Customer Assistance
                  Rajput Ravi Singh's [Complaint's author] reply, May 18, 2021
                  Done
                  Rajput Ravi Singh's [Complaint's author] reply, May 18, 2021
                  I don't see any reference no it's masked
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                    R
                    Ruchira Salvi
                    May 16, 2021
                    Resolved
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                    Resolved

                    Hi,

                    I have applied for a Jumbo loan and the DD is sent on 29th April 2021 to me which is not yet delivered. Bank customer care has suggested me to contact courier company whos details are not available on google and i think it’s a fake courier company.

                    HDFC Twitter team is not responding to my tweets while they are actively responding to other customers tweet.

                    HDFC has already sent me a jumbo loan statement to pay the first EMI on 1st of June 2021 for the amount which is not redeemed by me yet.

                    I have recorded calls and Twitter snap shots.

                    I will not pay any EMI on 1st June as I have not received the amount.

                    I will also file a legal complaint with a compensation for mental harassment and multiple follow ups.

                    The HDFC bank has created a case ticket [protected]
                    +2 photos
                    Aug 7, 2021
                    Complaint marked as Resolved 
                    HDFC Bank customer support has been notified about the posted complaint.
                    Verified Support
                    May 18, 2021
                    HDFC Bank Customer Care's response
                    Dear Customer,

                    We have reviewed your concerns and you may look forward to receive a response towards the same by May 26, 2021. The interaction reference number for the same[protected]. We seek your patience in the interim.

                    -Nadia
                    HDFC Bank Customer Assistance
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                      nitikapr
                      May 16, 2021
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                      Hi hdfc team,

                      I had purchased an item from flipkart on emi which was supposed to be no cost emi, i understand that the interest on emi was reduced by flipkart from the device price. But now in my e statement i could see that i have been charged with two components namely mer emi int nbr and finance charges. According to me it should have been only a single charge rather than two things.
                      Please clarify!

                      Thanks,
                      Nitika Prasun
                      +1 photos
                      HDFC Bank customer support has been notified about the posted complaint.
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                        Hi Sir/Madam,

                        I'm HDFC customer from past 9yrs, I have loan EMI Amt of Rs.8, 438/- and Rs.7, 833/- and the EMI due date is 7th of every month.
                        In the month of March on 9th I was charged with Rs.649/- twice total of Rs.1298/- as OVERDUE LOAN charges.
                        And on March 19th I was charged with Rs.236 same was charged again on 20th March with Rs.236 stating EMI RTN CHARGES.

                        But on 7th March on my EMI due...
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                        H
                        Harishjain023
                        from Noida, Uttar Pradesh
                        May 16, 2021
                        Resolved
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                        Resolved

                        I am a classic account holder with HDFC bank for many years and being classic customer there are many privileges associated e.g there are no cash deposit charges upto 2.5 Lacs.

                        I had deposited cash of Rs.2.5 Lac in my account by myself visiting the branch near my home on 9th Dec 2020 and today I found that you have levied cash transaction charges of Rs.708 in my account on 15th Dec 2020.

                        These are absolutely baseless charges as I had validated at the branch that there would not be any charges being classic customer if I deposit cash upto 2.5 Lacs per month ; can you please investigate urgently and refund the amount of Rs.708 back to my HDFC account # 14711xxxxx4777 (Harish Jain / Kusum Jain)
                        Aug 7, 2021
                        Complaint marked as Resolved 
                        HDFC Bank customer support has been notified about the posted complaint.
                        May 16, 2021
                        Updated by Harishjain023
                        HDFC Customer Support Complaint No. 'HBL=[protected]' dated 16th May 2021
                        HDFC Grievance Redressal complaint No. 'HBL=[protected]' dated 16th May 2021
                        Verified Support
                        May 18, 2021
                        HDFC Bank Customer Care's response
                        Dear Customer,

                        Apologies for the inconvenience faced We understand that you have also raised your concerns at ESCALATION - EMT vide Reference Number[protected] and you will receive a response from them to your e-mail ID on or before May 21, 2021.

                        Your association is greatly valued by the Bank and will spare no efforts to resolve the matter quickly. Looking forward to your patience and cooperation in the interim.

                        -Zubin
                        HDFC Bank Customer Assistance
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                          S
                          Surajhada
                          May 16, 2021
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                          I've been charged Rs 118 twice in a day without any permission or notifications
                          HDFC Bank customer support has been notified about the posted complaint.
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                            M
                            Mahasweta Chakraborti
                            May 15, 2021
                            Resolved
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                            Resolved

                            Address: UN Brahmachari Road, Kolkata, West Bengal.

                            Hello,

                            I am Mahasweta Chakraborti. I have my salary account with HDFC Bank, Branch- UN Bramhachari Road. I have an auto-payment registration of Bajaj Finance related to this bank.

                            This month prior to the date of deduction, my account had insufficient balance for which the transfer bounced. I was charged a debit return charge of Rs. 590. After making all payments, I called to clarify from the bank about the charges. And they said it is due to the bouncing of my auto-payment.

                            However throughout the same month, I was charged thrice for the same reason. Rs. 590+ Rs 590 + Rs. 150.13.

                            At last, HDFC again deducted the last sum of money that I kept in the account and made it zero balance so that they can fraudulently charge me again.

                            The customer support is of no help, nobody responds to email or picks up the call. I was wrongly charged again and again for the same reason without prior notification.

                            For treating the customers like this, people are no longer trusting private banks. I am not the forst customer to face similar problems from HDFC Bank. Please help me resolve this issue.

                            HDFC must pay for being so fraudulent. I must be returned my money that I was wrongly and repeatedly charged for. It is the bank's duty to communicate to the customers before any deductions at all. They can't cheat us like this. This issue must be resolved. Please help me so that HDFC bank pays me back and stops this fraudulent activity time and again.

                            This is a trying time for the entire nation. And then there are these banks who do not leave an opportunity to cheat their customers.
                            +3 photos
                            Aug 8, 2021
                            Complaint marked as Resolved 
                            HDFC Bank customer support has been notified about the posted complaint.
                            Verified Support
                            May 18, 2021
                            HDFC Bank Customer Care's response
                            Dear Customer

                            We have shared your comments with the concerned team and our bank official will get in touch with you by May 21, 2021. We request your patience in the interim.

                            -Anay
                            HDFC Bank Customer Assistance
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                              Sriv_Aastha
                              May 15, 2021
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                              Hi,
                              I have salary account with HDFC Bank. I have started with SIP in mutual Funds and I have been charged ach debit return charges of Rs 392 and Rs 590 in May 2021.

                              Kindly help me to resolve this also request you to help to get my money refund as it’s very high charge for a middle class person.

                              Thank You.

                              Regards
                              Aastha
                              IFSC code- HDFC0000678
                              HDFC Bank customer support has been notified about the posted complaint.
                              Dear Customer,

                              Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                              -Anay
                              HDFC Bank Customer Assistance
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                                Prashanthsnkrn
                                May 15, 2021
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                                Hi,

                                I had opted for SmartEmi on my hdfc credit card for a certain amount. Got a call automatically from HDFC saying I can upgrade it to a larger amount to cover the following months bill as well. I repeatedly checked if anything needs to be done from me for which the executive said no, nothing needs to be done.
                                Now when I check my account, there are 2 loans running! And I'm being told to pre-close the previous one even though I was told the same one is upgraded.
                                I repeat, when asked if theres something to be done by me, the executive said I dont have to do anything. WAS NOT informed of pre-closure formalities.
                                HDFC Bank customer support has been notified about the posted complaint.
                                May 15, 2021
                                Updated by Prashanthsnkrn
                                Will share more details once a response from HDFC is received
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                                  Sumeet Raikar
                                  May 15, 2021
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                                  Address: #123 opp grand super mart Munnekolala marathahalli post bangalore 560037
                                  Website: Mi revenue through GEFU

                                  From my account 200 got debited without any reason and amount show -684
                                  And Amount on hold -884
                                  Pls refund my funds soon
                                  +2 photos
                                  HDFC Bank customer support has been notified about the posted complaint.
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                                    SakaarAttrey
                                    May 14, 2021
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                                    HDFC Bank Aggregator emi offus

                                    I paid for my order on Flipkart on the 4th of MAy 2021 through HDFC easy EMI millennium card.

                                    The amount of order was 16, 592/-

                                    They automatically returned my amount for 16, 592/- after 9 days of transaction under the name of "Aggregator EMI offus" - created a loan for 20% per annum with extra rs. 99/-

                                    Now, this is PURE HARASSMENT. They created this loan amount without my consent. they have been...
                                    +1 photos
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                                    Shashiraj P Shetty
                                    from Bengaluru, Karnataka
                                    May 14, 2021
                                    Resolved
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                                    Resolved

                                    I am getting unwanted calls from HDFC Bank asking if I need personal loan. In a week, I get at least 4-5 calls from different numbers. I've blocked those numbers and complained to HDFC Bank as well. But they don't seem to address this issue at their end. They are asking me to lodge a complaint myself. Why don't they take ownership to resolve this issue themselves?
                                    Aug 13, 2021
                                    Complaint marked as Resolved 
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    May 15, 2021
                                    HDFC Bank Customer Care's response
                                    Dear Customer,

                                    At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                                    -Anay
                                    HDFC Bank Customer Assistance.
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