HDFC Bank Complaints & Reviews

I have salary account with HDFC for the last 12 years. I also happen to have a car loan, for which I pay Rs 11177 every month. This month there was some shortfall( of ~Rs400) on the day of deduction, but i had it replenished and the EMi was deducted on the very same day.
Even then, I was charged a check bounce charge of Rs 649. To my utter surprise, there was an additional deduction of Rs 236 citing EMI return charges few days later.
On reaching out to customer support loan dept is asking me to check with waiver from accounts dept., while accounts dept is pining the blame on loan dept. And the only excuse I'm getting is they will check with back end team.
This is a horrible experience and really not expected.

I haven't registered with any Spotify plan. Then also i am getting charges for Spotify charges as credit charges. I don't know why. Please look into it. And help me as i tried to figure out but didn't got any solution. Customer care isn't reachable. So at last came here. Can you please remove the charges of Spotify which i haven't available from my credit balance.

Dear sir /Ma'am,

As i already informed to HDFC the loan holder is no more with us ​and the insurance which was claim is denied from Hdfc ergo,

I went to hfdc Kandivali retail office branch, As told them due to my father died we are in financial crisis we wont be able to pay this much of amount give us some waiver they had register the complain and they have forwarded to collection team to but collection team is not able to understand they only say we will have to pay full amount
They are not helping us in this sitution

My father died due to covid and we had paid 8 lakh,
please understand and help, my father had home loan also we struggling on the same

Bank Officer – Ms. Anita V R she is not able to understand the issue only or help us with solution or waiver on it . the outstanding balance is 172000

REQUEST YOU PLEASE HELP

Around 55 Days has been Gone And Now You checked my clearance status why ?????? Clearance checked it should be done around 10 - 15 Days started it Leaving date as per Industry Norms if I am not wrong... Why You people Not Checked before my Mail and Reminder i also shared my ***NO DUE CLEARANCE ****certificate As well if I am not mail marked to all seniour you people are not started my FNF that's all about seriousness If in my case put your position Then You realise I know all Process of FNF i want this should be on Promptly Any how and Now i have no patience...HDFC top Management Rediculas about Employee care i mailed to top management but non of Executive bothered To reply really ridiculas Approach Toward employee care...hats it

Dear team
Pls note that i have made the two payments on the wrong credit card number. Kindly advise a solution asap.
While making payment through Paytm wallet I types the wrong card number and the payment made successful. I do have transaction number with me. Pls arrange to resolve the same urgently.
Transaction id#. [protected] &[protected]
Payment mode : Paytm wallet

Dear team
Pls note that i have made the two payments on the wrong credit card number. Kindly advise a solution asap.
While making payment through Paytm wallet I types the wrong card number and the payment made successful. I do have transaction number with me. Pls arrange to resolve the same urgently.
Transaction id#. [protected] &[protected]
Payment mode : Paytm wallet

Hi Team,

I paid to vtu EDGS ( VTUedgsAtom) . I entered my debit card details and paid for it.

After that i got payment receipt from vtuedgs saying that transaction failed.
PAYMENT RECEIPT
Receipt No: [protected]
Transaction Date & Time: Tue May 25 10:24:02 IST 2021
Transaction No:[protected]
Transaction Status: Transaction Failed
Transaction Mode: *DC

I have ATTACHED payment receipt . PFA.

And then i got a message from HDFC that the amount is deducted.
ALERT:You've spent Rs.510.00 via Debit Card xx0332 at VTUedgsAtom on[protected]:10:24:01.Avl Bal Rs.603.63.Not you?Call [protected].

I have attached screenshot of hdfc message. PFA.

I'm requesting for refund.

For your info:
Transaction Date & Time: Tue May 25 10:24:02 IST 2021
and from both the attachments you can see that transaction time is same.

Please check what's wrong. And do the needful.

Thanks and Regards,
Deepashree R

Dear Customer support Team

I am Gaurav a credit card holder of HDFC Bank xxxx xxxx xxxx 2584
On 23th May 2021 I recieved my statement and observe some unusual transaction of 51088.57/- which was debited from credit card on 28/04/2021 as MER EMI, LOAN PRECL, [protected] (Ref# 09999999980428000282867).

When I talk to customer persons (2-3 times) regarding the same but they are not able to justify this transaction even HDFC Bank also not giving me the explanation for the same.

I don't know what to do they are charging me such amounts. I request to please help me out regarding the same.

Thanks& Regards
Gaurav Khanna

Hi,
I have OneAssist membership through my HDFC Bank Credit Card. I have applied for this service only for one year. As per my conversation with CC executive, for this service money will auto detect for every year. I really don't want this service, please discontinue this service and I really disappointed with your auto detecting policy without intimating.

Please deactivate and never auto detect my money
Name: Bairi Suresh
membership ID: [protected]
Hdfc credit card no. [protected]
Mobile no: [protected]
Email : bairi.[protected]@gmail.com

A sum 20, 200 rs has been credited multiple times in my last billing cycle without my intimation and converted to aggregator offus emi

i want to cancel this immediately, Please help

Regards

I'd recently opened an HDBC bank account (cust id[protected] and started an SIP... this month i noticed 5 entries of debit of Rs 590... On calling HDFC cust care, I was asked to write an email as their IT system was not working (so many outages!!! and the IVR can take upto 10 mins to connect to someone). I was informed over email that these are charges owing to sufficient balance not being there in my account which is true but my concerns are:

1) HDFC never informed me of such charges - when were they going to tell me I have incurred these charges if I didn't ask them?
2) Rs 590 per transaction is huge - so for 5 SIP of various amounts I got charged 5 times the amount
3) My account has overdraft but despite that HDFC did not pay the SIP amounts but charged me Rs 590 each time... when do you charge without providing a service?
4) Is the ombudsman listening?

To me this seems like fraud in broad daylight but I will wait to hear a reasonable explanation please

Hi I have recently purchased a phone for 15999 through my HDFC Credit card and I paid the amount back to bank on the same day, recently aggregator offus EMI has been credited to my credit card which I have not applied for and money is being deducted continuously from my credit card which I have no idea . Please help me in this.

Hi,
i am a hdfc account holder in this moth i have
" BRN CASH TXN CHGS INCL GST " of " 177.00"
if you did not help me otherwise i will with other bank
unahappy about your taxes without confirmation, till this date did not get any alert or did not get any sms or mail about this tax . without instruction how can u diduct balance . so much bad service provide from hdfc first time .

i cant say thank u
Your bank holder...

Why Bank is deducting without any intimation ?
what are this charges??

Hi, I am Shruti Sharma. I have a bank account in HDFC, Hitec City branch, Hyderabad.
Recently, Rs. 885 was debited from my account on pretext of DEBIT CARD ANNUAL FEE on 15th May, 2021.
I do not want any such service which requires such huge amounts for maintenance. Kindly look into it and suggest steps/clearances and refund my money.

Respective madam/sir,
With regards to above subject, i would like to inform you that, i have hdfc bank jetprivilage Visa card last 4 digit 6003,
Card is expired due to valid date is 04/21,
New card send by hdfc to my register address is my old office and card is return. I have also send form for changing address, my new home address Sanjeev Kumar Shukla, House No. 708, S. No. 45/1/2, Flat No. 6, Sairaja Apartment, Shinde Basti, Marunji road, Hinjewadi, pune 411057. Which is also received in Chennai Office, for confirmation I have already received message in my mobile, address verification not done till now.

Request please do verification of address if not done till now and send my new card on home address immediately. As I am receiving bill with due payment which I am doing regularly.

Your quick response is highly appreciated.

Cancellation of One Assist Membership
I am a HDFC bank credit card holder . The bank has auto debited Rs. 2599/- from my credit card number ending with 0462 without my concern on date:17/04/2021. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of Rs.2599/-

Name :-G Arun
Mobile No. :- [protected]
Credit Card Number Ending :- 0462

I have purchased an apple watch on. And I am supposed to get a cash back of RS. 2000 within 120 days of purchase. Its past 129 days and I still haven't got the cash back. Please get thus fixed.
Thank you.

I bought a product of 67600 and due to some reason voided the transaction. 24hr have Been passed and I haven’t received any notification or refund . Please refund the amount asap

Sir i have purchased i phone from apptronix Hyderabad worth rs 59999 they said your entitled for cashback of 5000 within 120 days but it was
not credited till now even 120 days passed if they fraud like this customers lose thier hope please credit my cashback transaction id [protected]