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HDFC Bank Complaints & Reviews

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Updated: Dec 16, 2025
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HDFC Bank reviews & complaints page 245

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T
tp ranjit
May 13, 2021
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Address: Ahmednagar

HDFC bank charged me for issuing the debit card, without informing me.
Also, they are charging me every quarter for SMS alerts, which I have not requested for.
And there is no intimation from hdfc bank.
Aug 8, 2021
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Dear Ranjit,

We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Anay
HDFC Bank Customer Assistance
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    S
    sunilsm
    May 13, 2021
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    Address: bangalor

    Dear sir, madam
    power bank application is totally fraud and this makes lots of money with poor people, we have invested money in this application by your payumoney we didn't know this will happen so you people please help me refund my invested money I hope you people wouldn't cheat me thank you..!
    +7 photos
    HDFC Bank customer support has been notified about the posted complaint.
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      Deepika Pagidipalli
      May 13, 2021
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      Address: Bangalore

      UPDATE: Your money transfer of INR 83, 000.00 on 10-05-21 timed out due to technical reason. (IMPS Ref No.[protected]. If this transaction is not done by you, call [protected].

      Amount is debited from my account still did not receive the amount to beneficiary account or to the the debited account. It is been 4 days now. Tried calling customer care several times but did not get connected.
      HDFC Bank customer support has been notified about the posted complaint.
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        S
        Sudip Mp
        from BANGALORE, Karnataka
        May 13, 2021
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        Resolved

        Address: Bangalore.

        Loan number[protected]

        I have tried hard to pay my EMI on time, but I am not able to because of the change of salary account . I have tried multiple times hdfc team to change the bank for automatic deduction but for that they are asking me to go to main office in Karnataka, which is not possible for me at present as it is very far.

        I have tried to pay through online but there I am getting error that your account id is wrong. How I pay now ? Delay is happening and hdfc team is calling me to pay extra charge ...

        The extra charge that is being asked from me for late charge should be cleared...and provide me change my account for automatic debit ...I cannot pay extra charge because you do not have system to change bank.

        Name - Jomey
        Aug 5, 2021
        Complaint marked as Resolved 
        HDFC Bank customer support has been notified about the posted complaint.
        Verified Support
        May 15, 2021
        HDFC Bank Customer Care's response
        Dear Customer,

        We regret the inconvenience caused. We have shared the details of your query with the concerned team who would get in touch with you by[protected]. We request your patience and support in the interim.

        -Nadia
        HDFC Bank Customer Assistance
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          A
          Aditya856
          May 12, 2021
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          I got the message from HDFC bank that money is reversed to my bank account, but it is not reversed when I check my account statement.
          The money is around 85000.
          HDFC Bank customer support has been notified about the posted complaint.
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            R
            Roni Rock
            May 12, 2021
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            Resolved

            This hdfc agent sell me a hdfc policy as i get bonus for my two wheelers emi.
            Even he cheated my all friends. Even that cheater didn’t put my original mail id so I didn’t get any paper.
            Kindly look into it get this bastard Blacklist.
            +1 photos
            Aug 8, 2021
            Complaint marked as Resolved 
            HDFC Bank customer support has been notified about the posted complaint.
            Dear Customer,

            We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

            -Anay
            HDFC Bank Customer Assistance
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              P
              Paryanya
              from Bankura, West Bengal
              May 12, 2021
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              Address: HDFC New Alipore Branch (Branch Code - 40), KOLKATA, West Bengal

              I had opened a joint savings account with my wife, in HDFC Bank New Alipore Branch in Kolkata in February 2019.
              Till now I have not received the welcome kit although the Net Banking is working. I do not have any welcome letter, DEBIT Card or Cheque Book of the aforesaid account as the same has not been delivered to me after several requests to the concerning people of HDFC New Alipore Branch (Branch Code - 40) of Kolkata. Please help and get my welcome kit delivered which is pending for more than 2 years.
              HDFC Bank customer support has been notified about the posted complaint.
              Dear team it has been 43 days since my complaint...Nothing moved so far...!!!
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                V
                May 12, 2021
                Resolved
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                Resolved

                Address: LB Nagar X Road, Hyderabad

                On[protected], bank has debited Rs.177/- from my sb account even after maintaining monthly average balance Rs.10, 000 in my sb account as per hdfc stating that they have charged for non maintaning of minimum balance.I've tried to contact customer care through phone but after some process on IVRS call gets automatically disconnected stating there is an error. How can they charge even after maintaining the minimum balance? And as per RBI they have to intimate to customer in advance before and after imposing penalty.i Didn't received any sms or communication regarding the penalty.
                Aug 13, 2021
                Complaint marked as Resolved 
                HDFC Bank customer support has been notified about the posted complaint.
                Verified Support
                May 15, 2021
                HDFC Bank Customer Care's response
                Dear Customer,

                We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                -Anay
                HDFC Bank Customer Assistance
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                  R
                  rrewati
                  from Port Blair, Andaman and Nicobar Islands
                  May 12, 2021
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                  Address: Ranchi, Jharkhand, India

                  We have an current account no [protected] with HDFC Ranchi branch which is blocked since a long time. We have contacted to Mr. Shashi Ranjan (Relationship Manager) who told to submit Form 20A to un locked the account. We have given hom the related form but still account is un operating.
                  HDFC Bank customer support has been notified about the posted complaint.
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                    S
                    shubhamraj1199
                    May 12, 2021
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                    Hi all,
                    i need to know why my amount debited if it is a salary account it is showing that 589 will be shared for this I need to know why it is happening as it was not mentation in any classes
                    help me with this I also try to connect you but as your number did not allows as to contact
                    HDFC Bank customer support has been notified about the posted complaint.
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                      V
                      Vinaya Kanniyappan
                      May 12, 2021
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                      Hi, I have a problem with HDFC credit cards, they put monthly late charges for GST. Now my unbilled amount is Rs.2370. i can't pay that amount.
                      always they put late charges to my credit card. i didt swipe that card for my purpose. last month i take Rs.50500 for the credit card the same as paid before my due date. but still outstanding amount showing Rs.2370.
                      This issue affects my family and my health. kindly waive off the RS.2370 and close my credit card. i can't pay even one rupee unnecessarily. If you do not waive off the amount, I will need to take legal action to HDFC bank.
                      without the use of a credit card your side always puts late charges on my credit card. kindly waive off the amount and close my credit card within this month. Hereafter also you side not take action means i definitely go legal.
                      HDFC Bank customer support has been notified about the posted complaint.
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                        I recharged my fastag on 6th march account via HDFC BANK for sbi fastag recharge of amount of 250/- and no transaction got credited to the Fastag account whereas HDFC BANK has given the UTR no. for the same transaction with the message of transaction Successful.
                        I want the refund of the debited amount which has got not credited to fastag account.HDFC Bank and SBI fast tag both are playing game with Customer.
                        Every time i got...
                        +2 photos
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                        B
                        B Preety Raju
                        May 12, 2021
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                        Address: Hdfc bank Bangalore

                        My resignation is accepted on 11Jan 2020 and till now I have not received my relieving letter, after multiple mails also no response from Exit team nor from senior management. Because of not receiving relieving letter I have lost 3 job opportunities. Kindly help on priority
                        HDFC Bank customer support has been notified about the posted complaint.
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                          R
                          Rishi2202
                          May 12, 2021
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                          Resolved

                          Address: Udyog Vihar phase 4 gurgaon

                          Hi Sir/Mam,

                          Kindly let me know what is ACH debit charges in HDFC shaving account this is my second or third time this going to happen of Rs 590/- auto debit why this kind of deduction

                          Kindly give the reason for the same
                          Also request you to help to get my money refund as it’s very high charge for a middle class person

                          Regards
                          Rishabh
                          Ac. [protected]
                          IFSC code. HDFC0000485
                          +1 photos
                          Aug 11, 2021
                          Complaint marked as Resolved 
                          HDFC Bank customer support has been notified about the posted complaint.
                          Verified Support
                          May 12, 2021
                          HDFC Bank Customer Care's response
                          Dear Customer,

                          We have shared your comments with the concerned team and our bank official will get in touch with you at the earliest May 17, 2021. We request your patience in the interim.

                          -Nadia
                          HDFC Bank Customer Assistance.
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                            S
                            srinivas.suryapelli
                            from Hyderabad, Telangana
                            May 11, 2021
                            Resolved
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                            Resolved

                            Address: HNO.30-1/1A, PANDU BASTI, SAIBABANAGAR JEEDIMETLA

                            The hdfc bank has put a hold on my funds of rupees 5338/- as mi revenue hold through gefu, ac number is
                            Account number: 5010*8318
                            Ifsc: HDFC0003860
                            Plz released my fund as soon as possible.today
                            +1 photos
                            Aug 8, 2021
                            Complaint marked as Resolved 
                            HDFC Bank customer support has been notified about the posted complaint.
                            Dear Srinivas,

                            We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                            -Anay
                            HDFC Bank Customer Assistance.
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                              R
                              rajesh10cmplnts
                              May 11, 2021
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                              Website: Hdfclife.com

                              Hi, 27 march 2021 i received a call from Sowmya HDFC Life Tnagar branch, Chennai and she explained me about the policy as below,
                              1. Pay premium for 7yrs and 10 th year i will get double the amount
                              Other benefits:
                              1. Health card for 5 persons
                              2. 1gm gold coin every year
                              3. No cost emi on premium

                              I have taken the policy on 27th march 2021. I have not received any of the other benefits mentioned above. I already wrote a complaint to [protected]@hdfclife.com but no response.

                              I feeel like i am cheated.i want to cancel the policy and money back.Kindly help
                              HDFC Bank customer support has been notified about the posted complaint.
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                                Senthilkumar Rajendran
                                May 11, 2021
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                                Resolved

                                Dear Sir / Madam,

                                I have done the IMPS of Rs.100/- fund transferred to my beneficiary account on[protected]. But the transaction was declined as timed out due to technical reason from Bank end. Till date, neither my beneficiary or myself not received fund. For your reference, the sms which I received from bank displayed as below;

                                UPDATE: Your money transfer of INR 100.00 on 03-05-21 timed out due to technical reason. (IMPS Ref No.[protected]. If this transaction is not done by you, call [protected].

                                Please check and reverse the my fund at the earliest.
                                May 20, 2021
                                Complaint marked as Resolved 
                                Fund credited to my beneficiary.
                                HDFC Bank customer support has been notified about the posted complaint.
                                Dear HDFC Bank,

                                I raised the compliant about fund transfer issue. Still there is no proper response from you. Is this way to treat your customer???
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                                  siva rajendran
                                  May 11, 2021
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                                  Resolved

                                  Online tax payment website is not showing HDFC Banking(netbanking, UPI ) therefore not able to pay the tax online.
                                  Is there a problem with HDFC online banking facility in parivahan website?
                                  Aug 8, 2021
                                  Complaint marked as Resolved 
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Dear Customer,

                                  We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                                  -Anay
                                  HDFC Bank Customer Assistance
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                                    dipty behera
                                    May 11, 2021
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                                    Why did you charge ACH debit return charges

                                    Address: Bangalore,mathikere

                                    From my account suddenly I saw that some amount that is Rs 590 got deducted and it's showing ACH return charges .why they charged ?? Can you resolve it please....
                                    +1 photos
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                                    Sanjana111
                                    May 11, 2021
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                                    Amazon cancelled my order, i got a msg from hdfc that

                                    Ur transaction on HDFC Bank DEBIT/ATM Card ending 1906 for Rs. 29999.00 has been credited/reversed by AMAZON on [***]:06:08:38

                                    I checked the online statement and it is not credited into my account.
                                    When will the amount get reflected in my account?
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Dear Customer,

                                    We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                                    -Anay
                                    HDFC Bank Customer Assistance
                                    This is my reference number :[protected].

                                    But when I fill the form in above mentioned link I get "Please enter valid reference number"
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