Claimed

HDFC Bank Complaints & Reviews

2.9
Updated: May 26, 2026
Complaints 32952
Resolved
18420
Unresolved
14532
Contacts

File a complaint to HDFC Bank

Having problems with HDFC Bank?

File a complaint and get it resolved by HDFC Bank customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

HDFC Bank reviews & complaints page 246

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
I
ItsAnna
May 22, 2021
Resolved
Report
Copy
Resolved

Address: Bandra east, kalanagar

I am a customer of Hdfc bank and an amount of Rs 9912 was debited from my bank in the morning 4:38 am in the name of hcl securities without any authorization or consent.
Please credit back the amount and look into the situation.
Account no.
Account holder: Anushka
Account Number: [protected]
IFSC: HDFC0000835
Branch: BANDRA EAST - KALANAGAR
Aug 11, 2021
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
May 24, 2021
HDFC Bank Customer Care's response
Dear Customer,

As your query pertains to HDFC Securities, we request you to write to them at [protected]@hdfcsec.com, who will ensure that your query concerning your Trading account is resolved at the earliest.

-Anay
HDFC Bank Customer Assistance.
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    A
    Adnan Abbasi
    May 22, 2021
    Report
    Copy

    Address: 311 Wajirabad Colony Gorakhnath Gorakhpur

    I m resident of Wajirabad Colony Gorakhnath Gorakhpur, H.No.311 there is no cleaning of drainage, if 2-3 days raining here, there would be a water logging issue in colony,
    HDFC Bank customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      C
      Chaitanya_17
      May 21, 2021
      Report
      Copy

      Address: Kharghar, Navi Mumbai

      Insta alert CHG INC GST 17RS deducted from my account.
      i want to disable this service
      HDFC Bank customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        P
        PKaundal
        May 20, 2021
        Resolved
        Report
        Copy
        Resolved

        Payment not credited in my Credit card account

        Address: hdfc bank card division, No 8, LB Rd, L.I.C Colony, Thiruvanmiyur, Chennai, Tamil Nadu 600041

        Date of payment of HDFC credit Card 06th-April - 2021
        Paid Amount 24100/ through third party phone pay
        Phone pay Transaction ID N2104062043243672282702
        Time: 08:43:32
        Dabited Bank - SBI

        Operator Reference ID[protected]Generated by HDFC as discussed with Phone pay team against payment of 24100/-)

        Sir,

        I have paid a bill of my HDFC credit Card on dated 06th-April...
        Helpful
        1 other people found this review helpful
        1 found this helpful
        2 Comments
        Report
        Copy
        V
        VIKNESH DEVENDRA
        May 20, 2021
        Resolved
        Report
        Copy
        Resolved

        Hi Sir

        This is in reference to the transaction made in my account under the header of depository charges; without any intimidation by the hdfc bank.

        Kindly be informed that an amount of rs 885.00/- was deducted from my savings/salary account on 19 May 2021 under the name of DEPOSITORY CHARGES APR[protected]

        Initially when we did not have demat account they forced us to create one without intimating us that they are going to charge annual fees and i received the call earlier from customer care i also speak him deny of this service. Now all of a sudden they have charged rs 885.00/-.. This is very bad and disappointing. And i have never used the demat account till now.. If i call customer care they will not have answers. And they will not communicate that they are charging.

        Please do the needful as earliest.

        Best Regards,
        V DEVENDRA
        Aug 13, 2021
        Complaint marked as Resolved 
        HDFC Bank customer support has been notified about the posted complaint.
        Verified Support
        May 21, 2021
        HDFC Bank Customer Care's response
        Dear Customer,

        We regret the inconvenience caused. We have shared your comment with the concerned team and our officials will get in touch with you on or before May 27, 2021 with an update We request your patience in the interim.

        -Nadia
        HDFC Bank Customer Assistance
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          V
          vishalpoddar
          May 20, 2021
          Report
          Copy

          I have opened my online insta account on 26 April 2021. But I have not received my welcome kit till date.
          Please I request you to deliver it as soon as possible.
          HDFC Bank customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            P
            Pawan0000005
            May 20, 2021
            Resolved
            Report
            Copy
            Resolved

            I’ve bought iPhone 11 of Rs 54900/- and paid the amount with my HDFC BANK CREDIT CARD, As I bought with their 5000 cashback offer, but it’s been more than 3 months I haven’t received my cashback yet.
            Aug 7, 2021
            Complaint marked as Resolved 
            HDFC Bank customer support has been notified about the posted complaint.
            Dear Customer,

            We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

            -Anay
            HDFC Bank Customer Assistance
            Helpful
            Found this helpful?
            1 Comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              V
              Vivian dsa
              May 19, 2021
              Report
              Copy

              Address: Mangalore karnataka india

              I am having negative balance rs 2000/- in my hdfc account.. So i want to close my account so please contact me ‪+[protected]‬
              HDFC Bank customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                S
                Sandeep97
                May 19, 2021
                Resolved
                Report
                Copy
                Resolved

                Address: Mumbai

                I ordered an equipment from flipkart using hdfc creditcard on may 5th. Unfortunately they cancelled my order due to lockdown and refunded amount on may 15th
                . now they offer me the same product in same offer price
                But till now fund is not credited back to my credit card
                Please respond 🙏🙏

                Refund reference number is 001464
                Jun 6, 2021
                Complaint marked as Resolved 
                Money got refunded, thanks
                HDFC Bank customer support has been notified about the posted complaint.
                Helpful
                1 other people found this review helpful
                1 found this helpful
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  V
                  Vani15793
                  May 19, 2021
                  Resolved
                  Report
                  Copy
                  Resolved

                  I ordered a product in Amazon and cancelled the order immediately. After some time, I got message from hdfc bank that amount has been credited/reversed. It is a huge amount.But amount is still not reflecting in my bank account.
                  Aug 9, 2021
                  Complaint marked as Resolved 
                  HDFC Bank customer support has been notified about the posted complaint.
                  Verified Support
                  May 20, 2021
                  HDFC Bank Customer Care's response
                  Dear Customer,

                  We would like to inform you that the refund of the transaction done on Amazon for the amount INR 26, 999.00 has been processed and credited to your account number ending with 6280 dated May 19, 2021. We would request you to kindly refer your account statement through Netbanking to view the details.

                  -Anay
                  HDFC Bank Customer Assistance
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    L
                    l.am.rd
                    May 18, 2021
                    Resolved
                    Report
                    Copy
                    Resolved

                    Delay In Salary Account Activation

                    Address: Govind Nagar, Kanpur

                    I applied to open a salary account with HDFC on 6th May, 2021 by personally visiting the branch. The process was completed and i was told that I'll be receiving the HDFC docket within 4-5 business days and my account will also get activated within the same time.

                    Today is 18th May. I have not received any email or any courier from HDFC and no details of my account.

                    My salary is in halt with my employer because...
                    Helpful
                    Found this helpful?
                    1 Comment
                    Report
                    Copy
                    M
                    Madhav1997
                    May 18, 2021
                    Resolved
                    Report
                    Copy
                    Resolved

                    Hi,
                    I have received a message from hdfc bank stating that "alert: 365rs spent via credit card xxx6066 at hotstar1436370 on[protected]:15:40:02 without pin/otp .I didnot register my card with any hot star etc... My money got debited from my credit card account... Am not using that.. Please credit my money... I want my money back to my account
                    Please take the action as soon as possible.
                    Thank you.
                    Aug 6, 2021
                    Complaint marked as Resolved 
                    HDFC Bank customer support has been notified about the posted complaint.
                    Verified Support
                    May 20, 2021
                    HDFC Bank Customer Care's response
                    Dear Customer,

                    We note that you have certain reservations regarding the transaction of Rs.299.00 on 18/05/2021 at M/s WWW HOTSTAR COM. We wish to inform you that we have received an authorization request for the transaction and the same was approved. However, we observe from our records that the transaction has not been debited to your card account. Since the transaction has not been claimed by the merchant within 03 days, we confirm that the amount blocking the credit limit has been restored appropriately. In the event, the transaction gets billed to the credit card account, we request you to share a scanned copy of the complete Cardholder dispute form to cc.[protected]@hdfcbank.com and we shall assist you. You can download the form from the below link: https://bit.ly/2XPGlHL.

                    -Zubin
                    HDFC Bank Customer Assistance
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      A
                      ankit6260
                      May 18, 2021
                      Report
                      Copy

                      Address: sirsa, begu road
                      Website: hdfc bank

                      In just 6 time of withdrwal of money from ATM 29.5*4=128 Rs Deducted from my account. Despite having my salary account he deducted money from the bank.
                      HDFC Bank customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        S
                        Shinu@10
                        May 18, 2021
                        Resolved
                        Report
                        Copy
                        Resolved

                        Address: Chandrasekhar , Bhubaneswar , Orissa
                        Website: www.hdfcbank.com

                        Amount 22.96 and 6.24 Rs deducted on 07.05.2021 and 15.04.2021 is getting deducted with the description eaw dec chg 09.04.2021 CARDEND(PRIVATE) - MIR[protected], eventhough my account was opened as salary account and was said there will be no sur charges for any no of withdrawals from atm other than hdfc. There were no intimation regarding the policy change if any also. This is very bad and unprofessionalism as a reputed worldwide bank shouldn't be doing this. Request for reverse the charges
                        Aug 7, 2021
                        Complaint marked as Resolved 
                        HDFC Bank customer support has been notified about the posted complaint.
                        Dear Customer,

                        At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the details of the charges and complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                        -Preethi
                        HDFC Bank Customer Assistance
                        Helpful
                        Found this helpful?
                        1 Comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          R
                          Reshmishetty
                          May 18, 2021
                          Resolved
                          Report
                          Copy
                          Resolved

                          Hello Sir/Madam,

                          This is in reference to the Depository service charges levied in my account without any intimation by the HDFC bank.

                          I have no idea about Demat account and there is sudden mail received saying about the charges which i need to pay or it will be deducted from account.

                          I have been trying to reach customer care, but there is only recorded information but not able to connect anyone.

                          Kindly reverse the charges and close the DEMAT account

                          Please do the needful as earliest.

                          Please call me - [protected]
                          Location - Bangalore

                          Regards,
                          Reshmi Shetty
                          Aug 6, 2021
                          Complaint marked as Resolved 
                          HDFC Bank customer support has been notified about the posted complaint.
                          Verified Support
                          May 18, 2021
                          HDFC Bank Customer Care's response
                          Dear Customer,

                          We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                          -Anay
                          HDFC Bank Customer Assistance
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            K
                            kousik.guchhait1987
                            May 18, 2021
                            Resolved
                            Report
                            Copy
                            Resolved

                            Address: Pune , Bhandarkar road

                            My account has suddenly been blocked under CPV negative post using the account for 8 years . My customer id is 48460073 and My account no is [protected]. Name Kousik Guchhait . Now thats my only bank account and all my money is there . Now i cannot transact my own money during lock down
                            Aug 5, 2021
                            Complaint marked as Resolved 
                            HDFC Bank customer support has been notified about the posted complaint.
                            Verified Support
                            May 19, 2021
                            HDFC Bank Customer Care's response
                            Dear Customer,

                            We regret the inconvenience caused. We have shared your comment with the concerned team and our officials will get in touch with you on or May 22, 2021 at the earliest. We request your patience in the interim.

                            -Nadia
                            HDFC Bank Customer Assistance
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              S
                              Sumit89796
                              May 17, 2021
                              Report
                              Copy

                              Address: 419 Yor Residecy luxary pg sector45 kanhai

                              The hdfc bank has put a hold on my funds of rupees 589 as mi revenue hold through gefu, ac number is
                              Account Holder: SUMIT VERMA
                              Account Number: [protected]
                              IFSC: HDFC0000280
                              Branch: FIRST INDIA PLACE
                              HDFC Bank customer support has been notified about the posted complaint.
                              Dear Customer,

                              We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                              -Anay
                              HDFC Bank Customer Assistance
                              Helpful
                              Found this helpful?
                              1 Comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                K
                                Kundan Patidar
                                May 17, 2021
                                Report
                                Copy

                                Hi there my Account bellance hold like meravenye thrue gefu my brother in hospital I need money urgently plz dont do this in emergency situations in covid ac number [protected] indore annapurna branch
                                HDFC Bank customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  R
                                  Romish Omer
                                  from GREATER NOIDA, Uttar Pradesh
                                  May 17, 2021
                                  Report
                                  Copy

                                  Address: Gaur City 1, Sector 4, Greater Noida, Uttar Pradesh - 201301

                                  Hi,

                                  This is in reference to the transaction made into my account without intimating me by hdfc bank.

                                  An amount of rs 826 has been debited on 14th May 2021 from my salary account, mentioning about 'depository charges Apr21 from my saving account.

                                  I am not using demat account and not any declare to open my end and this is happening by hdfc bank.
                                  I am very extremely disappointed from hdfc bank, i am using this account for more than 5 years.

                                  I am not only to getting problem this issues but more and more peoples are facing this problem.

                                  Kindly request to higher level for cancel license of hdfc bank.

                                  Regard
                                  Romish Omer
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Dear Customer,

                                  Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                                  -Anay
                                  HDFC Bank Customer Assistance
                                  Romish Omer's [Complaint's author] reply, May 20, 2021
                                  How many times you want me to explain the issue, I have already mentioned above and send you the contact number.
                                  Helpful
                                  Found this helpful?
                                  1 Comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    E
                                    Er Saravanakumar
                                    May 17, 2021
                                    Resolved
                                    Report
                                    Copy
                                    Resolved

                                    I have 4 loan accounts in Hdfc Bank. In MArch Month my 4 loan's emi was bounced due to insufficient balance. after 20 days i paid my total loan amount with penalty. in april month again my account was in minus 2200. i approached my home branch in racecourse, coimbatore they insulted me and did not get proper response then they said go to home branch at r.s puram coimbatore. at rs puram branch i waited more than 30 mins then they said we cant handle this issue. then i called hdfc customer care more than 20 times my complaint was not solved. then this may month i paid all my emi on correct time. and they deducter 4 timed annual maintanance balance without any notice. again after 8 days my account again goes to minus Rs 800. I cant handle this issue i got depressed every month.
                                    Aug 10, 2021
                                    Complaint marked as Resolved 
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    May 18, 2021
                                    HDFC Bank Customer Care's response
                                    Dear Customer,

                                    We are working on your concern vide Ref ID:[protected] and will revert to you on or before 27/5/21.

                                    -Nadia
                                    HDFC Bank Customer Assistance
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit