Hello Sir/Madam,
This is in reference to the Depository service charges levied in my account without any intimation by the HDFC bank.
I have no idea about Demat account and there is sudden mail received saying about the charges which i need to pay or it will be deducted from account.
I have been trying to reach customer care, but there is only recorded information but not able to connect anyone.
Kindly reverse the charges and close the DEMAT account
Please do the needful as earliest.
Please call me - [protected]
Location - Bangalore
Regards,
Reshmi Shetty
Aug 6, 2021
Complaint marked as Resolved
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
May 18, 2021
HDFC Bank Customer Care's response Dear Customer,
We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.
-Anay
HDFC Bank Customer Assistance
We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.
-Anay
HDFC Bank Customer Assistance