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HDFC Bank Complaints & Reviews

2.9
Updated: Mar 24, 2026
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HDFC Bank reviews & complaints page 246

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V
Vivian dsa
May 19, 2021
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Address: Mangalore karnataka india

I am having negative balance rs 2000/- in my hdfc account.. So i want to close my account so please contact me ‪+[protected]‬
HDFC Bank customer support has been notified about the posted complaint.
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    Sandeep97
    May 19, 2021
    Resolved
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    Resolved

    Address: Mumbai

    I ordered an equipment from flipkart using hdfc creditcard on may 5th. Unfortunately they cancelled my order due to lockdown and refunded amount on may 15th
    . now they offer me the same product in same offer price
    But till now fund is not credited back to my credit card
    Please respond 🙏🙏

    Refund reference number is 001464
    Jun 6, 2021
    Complaint marked as Resolved 
    Money got refunded, thanks
    HDFC Bank customer support has been notified about the posted complaint.
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      V
      Vani15793
      May 19, 2021
      Resolved
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      Resolved

      I ordered a product in Amazon and cancelled the order immediately. After some time, I got message from hdfc bank that amount has been credited/reversed. It is a huge amount.But amount is still not reflecting in my bank account.
      Aug 9, 2021
      Complaint marked as Resolved 
      HDFC Bank customer support has been notified about the posted complaint.
      Verified Support
      May 20, 2021
      HDFC Bank Customer Care's response
      Dear Customer,

      We would like to inform you that the refund of the transaction done on Amazon for the amount INR 26, 999.00 has been processed and credited to your account number ending with 6280 dated May 19, 2021. We would request you to kindly refer your account statement through Netbanking to view the details.

      -Anay
      HDFC Bank Customer Assistance
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        L
        l.am.rd
        May 18, 2021
        Resolved
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        Resolved

        Delay In Salary Account Activation

        Address: Govind Nagar, Kanpur

        I applied to open a salary account with HDFC on 6th May, 2021 by personally visiting the branch. The process was completed and i was told that I'll be receiving the HDFC docket within 4-5 business days and my account will also get activated within the same time.

        Today is 18th May. I have not received any email or any courier from HDFC and no details of my account.

        My salary is in halt with my employer because...
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        M
        Madhav1997
        May 18, 2021
        Resolved
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        Resolved

        Money deducted without otp

        Hi,
        I have received a message from hdfc bank stating that "alert: 365rs spent via credit card xxx6066 at hotstar1436370 on[protected]:15:40:02 without pin/otp .I didnot register my card with any hot star etc... My money got debited from my credit card account... Am not using that.. Please credit my money... I want my money back to my account
        Please take the action as soon as possible.
        Thank you....
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        ankit6260
        May 18, 2021
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        Address: sirsa, begu road
        Website: hdfc bank

        In just 6 time of withdrwal of money from ATM 29.5*4=128 Rs Deducted from my account. Despite having my salary account he deducted money from the bank.
        HDFC Bank customer support has been notified about the posted complaint.
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          S
          Shinu@10
          May 18, 2021
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          Resolved

          Address: Chandrasekhar , Bhubaneswar , Orissa
          Website: www.hdfcbank.com

          Amount 22.96 and 6.24 Rs deducted on 07.05.2021 and 15.04.2021 is getting deducted with the description eaw dec chg 09.04.2021 CARDEND(PRIVATE) - MIR[protected], eventhough my account was opened as salary account and was said there will be no sur charges for any no of withdrawals from atm other than hdfc. There were no intimation regarding the policy change if any also. This is very bad and unprofessionalism as a reputed worldwide bank shouldn't be doing this. Request for reverse the charges
          Aug 7, 2021
          Complaint marked as Resolved 
          HDFC Bank customer support has been notified about the posted complaint.
          Dear Customer,

          At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the details of the charges and complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

          -Preethi
          HDFC Bank Customer Assistance
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            R
            Reshmishetty
            May 18, 2021
            Resolved
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            Resolved

            Hello Sir/Madam,

            This is in reference to the Depository service charges levied in my account without any intimation by the HDFC bank.

            I have no idea about Demat account and there is sudden mail received saying about the charges which i need to pay or it will be deducted from account.

            I have been trying to reach customer care, but there is only recorded information but not able to connect anyone.

            Kindly reverse the charges and close the DEMAT account

            Please do the needful as earliest.

            Please call me - [protected]
            Location - Bangalore

            Regards,
            Reshmi Shetty
            Aug 6, 2021
            Complaint marked as Resolved 
            HDFC Bank customer support has been notified about the posted complaint.
            Verified Support
            May 18, 2021
            HDFC Bank Customer Care's response
            Dear Customer,

            We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

            -Anay
            HDFC Bank Customer Assistance
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              K
              kousik.guchhait1987
              May 18, 2021
              Resolved
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              Resolved

              Address: Pune , Bhandarkar road

              My account has suddenly been blocked under CPV negative post using the account for 8 years . My customer id is 48460073 and My account no is [protected]. Name Kousik Guchhait . Now thats my only bank account and all my money is there . Now i cannot transact my own money during lock down
              Aug 5, 2021
              Complaint marked as Resolved 
              HDFC Bank customer support has been notified about the posted complaint.
              Verified Support
              May 19, 2021
              HDFC Bank Customer Care's response
              Dear Customer,

              We regret the inconvenience caused. We have shared your comment with the concerned team and our officials will get in touch with you on or May 22, 2021 at the earliest. We request your patience in the interim.

              -Nadia
              HDFC Bank Customer Assistance
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                S
                Sumit89796
                May 17, 2021
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                Address: 419 Yor Residecy luxary pg sector45 kanhai

                The hdfc bank has put a hold on my funds of rupees 589 as mi revenue hold through gefu, ac number is
                Account Holder: SUMIT VERMA
                Account Number: [protected]
                IFSC: HDFC0000280
                Branch: FIRST INDIA PLACE
                HDFC Bank customer support has been notified about the posted complaint.
                Dear Customer,

                We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                -Anay
                HDFC Bank Customer Assistance
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                  K
                  Kundan Patidar
                  May 17, 2021
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                  Hi there my Account bellance hold like meravenye thrue gefu my brother in hospital I need money urgently plz dont do this in emergency situations in covid ac number [protected] indore annapurna branch
                  HDFC Bank customer support has been notified about the posted complaint.
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                    R
                    Romish Omer
                    from GREATER NOIDA, Uttar Pradesh
                    May 17, 2021
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                    Address: Gaur City 1, Sector 4, Greater Noida, Uttar Pradesh - 201301

                    Hi,

                    This is in reference to the transaction made into my account without intimating me by hdfc bank.

                    An amount of rs 826 has been debited on 14th May 2021 from my salary account, mentioning about 'depository charges Apr21 from my saving account.

                    I am not using demat account and not any declare to open my end and this is happening by hdfc bank.
                    I am very extremely disappointed from hdfc bank, i am using this account for more than 5 years.

                    I am not only to getting problem this issues but more and more peoples are facing this problem.

                    Kindly request to higher level for cancel license of hdfc bank.

                    Regard
                    Romish Omer
                    HDFC Bank customer support has been notified about the posted complaint.
                    Dear Customer,

                    Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                    -Anay
                    HDFC Bank Customer Assistance
                    Romish Omer's [Complaint's author] reply, May 20, 2021
                    How many times you want me to explain the issue, I have already mentioned above and send you the contact number.
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                      E
                      Er Saravanakumar
                      May 17, 2021
                      Resolved
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                      Resolved

                      I have 4 loan accounts in Hdfc Bank. In MArch Month my 4 loan's emi was bounced due to insufficient balance. after 20 days i paid my total loan amount with penalty. in april month again my account was in minus 2200. i approached my home branch in racecourse, coimbatore they insulted me and did not get proper response then they said go to home branch at r.s puram coimbatore. at rs puram branch i waited more than 30 mins then they said we cant handle this issue. then i called hdfc customer care more than 20 times my complaint was not solved. then this may month i paid all my emi on correct time. and they deducter 4 timed annual maintanance balance without any notice. again after 8 days my account again goes to minus Rs 800. I cant handle this issue i got depressed every month.
                      Aug 10, 2021
                      Complaint marked as Resolved 
                      HDFC Bank customer support has been notified about the posted complaint.
                      Verified Support
                      May 18, 2021
                      HDFC Bank Customer Care's response
                      Dear Customer,

                      We are working on your concern vide Ref ID:[protected] and will revert to you on or before 27/5/21.

                      -Nadia
                      HDFC Bank Customer Assistance
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                        H
                        Harshadkumar Joshi
                        May 17, 2021
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                        Address: SURAT

                        Wrost answer given by hdfc ltd representative he told me we are not give loan on proparty age above 21 . He tell me after giving me senction later . Very bad behaviur.
                        HDFC Bank customer support has been notified about the posted complaint.
                        I want to cancel my HDFC home loan[protected] which was approved but money didn't disbursed due to further approval of plot land. Hence I have applied loan in SBI and got approved. I have sent a mail to loan department but no response from them and no support from customer care of HDFC. So please help to cancel my loan in HDFC.
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                          R
                          Rajput Ravi Singh
                          May 17, 2021
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                          Address: C6 702 Raunak City Kalyan West Thane, Maharashtra 421301

                          There was an EMI of 6936 which got missed due to insufficient amount that too of a sudden ATM issuance charge was debited from bank hence balance got down.

                          The missed EMI was paid with 200 extra cheque bounce charges and the same is confirmed by the receiver.

                          Still.my funds are showing held..

                          This is sad
                          Ravi Singh
                          A/c No : [protected]
                          HDFC BANK

                          Contact No [protected]
                          HDFC Bank customer support has been notified about the posted complaint.
                          Dear Customer,

                          We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the account details for us to help you with the solution.

                          -Anay
                          HDFC Bank Customer Assistance
                          Rajput Ravi Singh's [Complaint's author] reply, May 18, 2021
                          Done
                          Rajput Ravi Singh's [Complaint's author] reply, May 18, 2021
                          I don't see any reference no it's masked
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                            R
                            Ruchira Salvi
                            May 16, 2021
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                            Resolved

                            Hi,

                            I have applied for a Jumbo loan and the DD is sent on 29th April 2021 to me which is not yet delivered. Bank customer care has suggested me to contact courier company whos details are not available on google and i think it’s a fake courier company.

                            HDFC Twitter team is not responding to my tweets while they are actively responding to other customers tweet.

                            HDFC has already sent me a jumbo loan statement to pay the first EMI on 1st of June 2021 for the amount which is not redeemed by me yet.

                            I have recorded calls and Twitter snap shots.

                            I will not pay any EMI on 1st June as I have not received the amount.

                            I will also file a legal complaint with a compensation for mental harassment and multiple follow ups.

                            The HDFC bank has created a case ticket [protected]
                            Aug 7, 2021
                            Complaint marked as Resolved 
                            HDFC Bank customer support has been notified about the posted complaint.
                            Verified Support
                            May 18, 2021
                            HDFC Bank Customer Care's response
                            Dear Customer,

                            We have reviewed your concerns and you may look forward to receive a response towards the same by May 26, 2021. The interaction reference number for the same[protected]. We seek your patience in the interim.

                            -Nadia
                            HDFC Bank Customer Assistance
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                              nitikapr
                              May 16, 2021
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                              Hi hdfc team,

                              I had purchased an item from flipkart on emi which was supposed to be no cost emi, i understand that the interest on emi was reduced by flipkart from the device price. But now in my e statement i could see that i have been charged with two components namely mer emi int nbr and finance charges. According to me it should have been only a single charge rather than two things.
                              Please clarify!

                              Thanks,
                              Nitika Prasun
                              HDFC Bank customer support has been notified about the posted complaint.
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                                Hi Sir/Madam,

                                I'm HDFC customer from past 9yrs, I have loan EMI Amt of Rs.8, 438/- and Rs.7, 833/- and the EMI due date is 7th of every month.
                                In the month of March on 9th I was charged with Rs.649/- twice total of Rs.1298/- as OVERDUE LOAN charges.
                                And on March 19th I was charged with Rs.236 same was charged again on 20th March with Rs.236 stating EMI RTN CHARGES.

                                But on 7th March on my EMI due...
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                                H
                                Harishjain023
                                from Noida, Uttar Pradesh
                                May 16, 2021
                                Resolved
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                                Resolved

                                I am a classic account holder with HDFC bank for many years and being classic customer there are many privileges associated e.g there are no cash deposit charges upto 2.5 Lacs.

                                I had deposited cash of Rs.2.5 Lac in my account by myself visiting the branch near my home on 9th Dec 2020 and today I found that you have levied cash transaction charges of Rs.708 in my account on 15th Dec 2020.

                                These are absolutely baseless charges as I had validated at the branch that there would not be any charges being classic customer if I deposit cash upto 2.5 Lacs per month ; can you please investigate urgently and refund the amount of Rs.708 back to my HDFC account # 14711xxxxx4777 (Harish Jain / Kusum Jain)
                                Aug 7, 2021
                                Complaint marked as Resolved 
                                HDFC Bank customer support has been notified about the posted complaint.
                                May 16, 2021
                                Updated by Harishjain023
                                HDFC Customer Support Complaint No. 'HBL=[protected]' dated 16th May 2021
                                HDFC Grievance Redressal complaint No. 'HBL=[protected]' dated 16th May 2021
                                Verified Support
                                May 18, 2021
                                HDFC Bank Customer Care's response
                                Dear Customer,

                                Apologies for the inconvenience faced We understand that you have also raised your concerns at ESCALATION - EMT vide Reference Number[protected] and you will receive a response from them to your e-mail ID on or before May 21, 2021.

                                Your association is greatly valued by the Bank and will spare no efforts to resolve the matter quickly. Looking forward to your patience and cooperation in the interim.

                                -Zubin
                                HDFC Bank Customer Assistance
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                                  Surajhada
                                  May 16, 2021
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                                  I've been charged Rs 118 twice in a day without any permission or notifications
                                  HDFC Bank customer support has been notified about the posted complaint.
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