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HDFC Bank Complaints & Reviews

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Updated: Dec 16, 2025
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HDFC Bank reviews & complaints page 31

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A
Arpita31
Jul 3, 2023
Jul 26, 2023
This thread was updated on Jul 26, 2023
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Address: HDFC House, H T Parekh Marg, 165-166, Backbay Reclamation, Churchgate, Mumbai - 400 020.
Website: www.hdfcbank.com

I have made a payment of Rs. 1142 via Google pay using BHARAT QR (electricity bill) to WBSEDCL (billdeskbqr.[protected]@hdfcbank) for the month of April, 2023 - June, 2023 against the consumer ID:[protected] on 30.03.2023, but wbsedcl has not yet received the payment although the amount has been debited from my account.

UPI transaction ID:[protected]

I have attached the Gpay payment Screenshot .

Kindly do the needful to refund the amount as soon as possible.

Feel free to contact me with this matter.
+1 photos
HDFC Bank customer support has been notified about the posted complaint.
Dear Customer,

At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on ​hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Anay, Service Manager
HDFC Bank Customer Assistance
Arpita31's [Complaint's author] reply, Aug 16, 2023
What would be the reference number? Can you please tell how can I contact you directly.
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    shrivas3
    Jul 3, 2023
    Jul 3, 2023
    This thread was updated on Jul 3, 2023
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    Hi Team,

    Yesterday I transferred a very big amount from hdfc to my SBI account using IMPS but that money didn't reach there and it is timed Out. I am in a big problem now. Can you please help?

    IMPS[protected]
    Jul 3, 2023
    Complaint marked as Resolved 
    HDFC Bank customer support has been notified about the posted complaint.
    Dear Customer,

    At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on ​hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

    -Anay, Service Manager
    HDFC Bank Customer Assistance
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      S
      Swapanjjj8617
      from Egra, West Bengal
      Jul 2, 2023
      Jul 27, 2023
      This thread was updated on Jul 27, 2023
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      Request for remove no debit mark from my savings account/Re-active My account.

      Dear Respected Sir/Mam,
      I am struggle with my savings account from 28th June to go. I can't make withdrawal From my savings account It's inactive state and no debit mark on my savings account.
      I visited multiple time in branch for the issue but bank staff Ignoring to resolve the issue and said same words that our head office done the no debit mark on your account we can't do anything. We can only forward mail...
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      M
      Mohd_Abdul_Nishath
      from Hyderabad, Telangana
      Jul 2, 2023
      Jul 26, 2023
      This thread was updated on Jul 26, 2023
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      Address: MBranch :- Mehdipatnam, No 122, 825 & 826, SGM Mall, aehdipatnm, Hyderabad, Telangana 500028

      I was using HDFC Bank Past 10 Year or more than that for My salary Account,
      How come HDFC Bank charges thrice in the name of ACH Debit Return Charges, I want to know the reason behind this.
      I haven't got any information about deductions, Though I have checked In the statement then I got to know that I have been charged.
      1.ACH Debit return charges[protected]MIR[protected]Rs)
      2.ACH Debit return charges[protected]MIR[protected]Rs)
      3.ACH Debit return charges[protected]MIR[protected]Rs)
      Total I have been charged - 1770 Rupees
      +1 photos
      HDFC Bank customer support has been notified about the posted complaint.
      Dear Customer,

      At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on ​hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

      -Anay, Service Manager
      HDFC Bank Customer Assistance
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        Address: Hyderabad, Telangana

        Sorry! We have temporarily restricted this transaction. Please note that if you are able to withdraw/add money to your A/c. successfully, then the restriction is on the Beneficiary A/c. to receive money. Else, the restriction is on your A/c., and therefore, kindly contact your nearest branch to regularise your A/c.

        this is the message getting when am logging in and the bank has no clue about what is this, saying bank is in...
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        A
        agatkar_akshay
        from Pune, Maharashtra
        Jul 1, 2023
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        I had purchaced an item from Flipkart on emi which comes under no cost emi policy, i understand that the interest on emi was reduced by amazon from the device price. But now in my e statement I could see that I have been charged with two components namely mer emi int nbr and finance charges. According to me it should have been only a single charge rather than two things.
        Please clarify!
        HDFC Bank customer support has been notified about the posted complaint.
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          S
          Swapanjjj8617
          from Egra, West Bengal
          Jun 30, 2023
          Jul 26, 2023
          This thread was updated on Jul 26, 2023
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          Need resolution immediately I am trouble now financial problems.
          Take proper action on it
          if I done any mistake on my account then I say sorry. But without any warning or notice how they can marks debit not allowed on my savings account ?
          Read my full massage and resolved immediately Dear Respected Sir/Mam.
          I am swapan jana written here about my issue account frozen/Inactive.
          Today Morning I trying to withdraw money from my savings account but it's getting error after contacting phone banking customer support they inform that your account debit Inactive status. I am struggle now for financial problem need money urgently.

          I can't understand what is and why my account unfortunately Debit not allowed marked?
          Please Allow me to withdraw money from my account immediately here below account details.

          Account Number [protected]
          Ifsc code HDFC0000848
          Branch Contai West Bengal
          Mobile number [protected]
          Email [protected]@gmail.com

          I already visited today nearly our branch for this their staff Ignoring my issue and said We are not marked this .Our head office has been marked this so we are not responsible. And one more things I am doing small home business not a registered business cause I belongs from nuclear family. Bank staff asking We need gst and trade license then we will be sending mail to our head office then only problem can solve. So now I am big trouble how I can get the documents and what I do now? My wife is pregnant after few days need surgery need money my all savings are on hdfc bank which is Debit not allowed currently. Sir please solve this Immediately. If you stay my position you could understood how I am upset and struggle with the issue today morning to go. Please do resolved my Debit not allowed from Savings account immediately. The whole available fund I have taken loan from online application you can check my cibil you could find out still default also I have taken loan from nearest our area from a person. Please resolved my issue as soon as possible.
          +1 photos
          Aug 29, 2023
          Complaint marked as Resolved 
          HDFC Bank customer support has been notified about the posted complaint.
          Verified Support
          Jul 26, 2023
          HDFC Bank Customer Care's response
          Dear Customer,

          We sincerely regret the inconvenience caused. We wish to inform you that our team has responded to your email on July 24, 2023 vide email Interaction ID[protected]. We request you to kindly refer & reply on the same email in case of further assistance/clarification. -Ajay, Service Manager
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            S
            Swapanjjj8617
            from Egra, West Bengal
            Jun 30, 2023
            Jul 26, 2023
            This thread was updated on Jul 26, 2023
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            Debit freeze on my savings account I can't make withdraw

            Please take action and resolve it immediately
            Respected Sir/Mam.
            I am swapan jana written here about my issue account frozen/Inactive.
            Today Morning I trying to withdraw money from my savings account but it's getting error after contacting phone banking customer support they inform that your account debit Inactive status. I am struggle now for financial problem need money urgently.

            I can't understand what...
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            S
            Swapanjjj8617
            from Egra, West Bengal
            Jun 30, 2023
            Jul 26, 2023
            This thread was updated on Jul 26, 2023
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            Address: contai

            Dear Respected Sir/Mam.
            I am swapan jana written here about my issue account frozen/Inactive.
            Today Morning I trying to withdraw money from my savings account but it's getting error after contacting phone banking customer support they inform that your account debit Inactive status. I am struggle now for financial problem need money urgently.

            I can't understand what is and why my account unfortunately Debit not allowed marked?
            Please Allow me to withdraw money from my account immediately here below account details.

            Account Number [protected]
            Ifsc code HDFC0000848
            Branch Contai West Bengal
            Mobile number [protected]
            Email [protected]@gmail.com

            I already visited today nearly our branch for this their staff Ignoring my issue and said We are not marked this .Our head office has been marked this so we are not responsible. And one more things I am doing small home business not a registered business cause I belongs from nuclear family. Bank staff asking We need gst and trade license then we will be sending mail to our head office then only problem can solve. So now I am big trouble how I can get the documents and what I do now? My wife is pregnant after few days need surgery need money my all savings are on hdfc bank which is Debit not allowed currently. Sir please solve this Immediately. If you stay my position you could understood how I am upset and struggle with the issue today morning to go. Please do resolved my Debit not allowed from Savings account immediately. The whole available fund I have taken loan from online application you can check my cibil you could find out still default also I have taken loan from nearest our area from a person. Please resolved my issue as soon as possible.
            +1 photos
            Aug 28, 2023
            Complaint marked as Resolved 
            HDFC Bank customer support has been notified about the posted complaint.
            Verified Support
            Jul 26, 2023
            HDFC Bank Customer Care's response
            Dear Customer,

            We sincerely regret the inconvenience caused. We wish to inform you that our team has responded to your email on July 24, 2023 vide email Interaction ID[protected]. We request you to kindly refer & reply on the same email in case of further assistance/clarification. Assuring you the best of our services at all times. -Ajay, Service Manager
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              V
              Vimalkumar Ravichandran
              from Madurai, Tamil Nadu
              Jun 30, 2023
              Jul 26, 2023
              This thread was updated on Jul 26, 2023
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              This is in reference to the transaction made in my account under the header of depository charges; without any intimidation by the hdfc bank.

              Kindly be informed that an amount of rs 885.00/- was deducted from my savings/salary account on 16th May 2023 under the name of depository charges May 2022

              Initially when we did not have demat account they forced us to create one without intimating us that they are going to charge annual fees and i received the call earlier from customer care i also speak him deny of this service. Now all of a sudden they have charged rs 885.00/-.. This is very bad and disappointing. And i have never used the demat account till now.. If i call the customer care they will not have answers. And they will not communicate that they are charging.
              HDFC Bank customer support has been notified about the posted complaint.
              Dear Customer,

              At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on ​hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

              -Anay, Service Manager
              HDFC Bank Customer Assistance
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                S
                sumandhillon691
                Jun 30, 2023
                Jul 27, 2023
                This thread was updated on Jul 27, 2023
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                Address: Vpo Sodhi Nagar city Ferozepur

                Dear sir/Madam,

                My Name is Sumanpreet Singh. I am SBI existing customer. My account details are below.
                Account Number :[protected]
                CIF No: [protected]
                Mobile Number: [protected]

                On 25-June-2023 UPI transactions was held on my account without my knowledge. UPI transactions amount was 70, 999. This transactions was not held by me. I did not gave any OTP or My Account and Debit card details to anyone. I don't know how's this transaction was held. Transaction details are below.
                Transaction Id: UPI/DR/[protected]/LAVESH S/HDFC/[protected]/remar
                Transfer To :[protected]

                Next Day Monday i visited Hdfc bank city ferozepur State Punjab.
                Branch manager cooperative me. He was asked me Money was transfer to Lavesh Sridhar HDFC account.

                I request you please look into this matter and help me to refund my 70, 999 money.
                HDFC Bank customer support has been notified about the posted complaint.
                Dear Customer,

                We sincerely regret the inconvenience caused to you. We request you to liaise with your initiating/ sender bank for further status on the case. Also, please contact your law enforcement agency / cyber crime center for further assistance. We further assure you that, we will fully cooperate with the investigating agency by providing all the details. -Anay, Service Manager
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                  G
                  Gurdeepr
                  from Kaithal, Haryana
                  Jun 30, 2023
                  Jul 28, 2023
                  This thread was updated on Jul 28, 2023
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                  Address: Fariabad

                  Hey
                  Inter- brn cash chg invl automatically cut money 1371 rupees in my account .so i request you to please credit my money back 😭😭
                  Jun 30, 2023
                  Complaint marked as Resolved 
                  My gmail. [email protected] Mob. Number. 7988330657
                  HDFC Bank customer support has been notified about the posted complaint.
                  Dear Customer,

                  We sincerely regret the inconvenience caused to you. We would like to inform you that a reversal amount of Rs.1371.86 has been credited to your account on July 28, 2023. You may also check the same via Netbanking or Mobile banking services. HDFC Bank offers the customer the convenience of anywhere banking in any of our branches along with the extensive ATM network.However, to deter indiscriminate deposits and to offer the service in a controlled manner, third party cash transactions are permitted at a nominal charge. Levy of this service charge, as with all other service charges levied by the Bank, is at the sole discretion of the Bank. -Ajay, Service Manager
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                    S
                    Satish7171
                    from pune, Maharashtra
                    Jun 30, 2023
                    Jul 2, 2023
                    This thread was updated on Jul 2, 2023
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                    Address: A28 Radhika Vihar wagholi

                    I have applied for home loan top up and they have asked multiple documents at multiple time and last conversation which I had with them, they asked me to update adhar card address which I neglect doing bcz Adhar have my permanent address. After that Iam trying to get hold of them no response. Really pathetic service. Let me remind you in my case top up is very low and my home loan pending amount is also very less.I appt for hdfc bcz I have home loan with them and it will be easy to do top up. But this not the case.
                    HDFC Bank customer support has been notified about the posted complaint.
                    Dear Customer,

                    At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on ​hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern along with the home loan application number and your registered mobile number. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                    -Anay, Service Manager
                    HDFC Bank Customer Assistance
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                      D
                      Divya K B
                      Jun 30, 2023
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                      Hi my name is divya K B, I have hdfc salary account. On may 30th two times amount got debited showing like ACH return charges. I don't know why.I need full information about this and iam requesting my money refund.please do the needful .
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                        M
                        mukesh hedamba
                        Jun 30, 2023
                        Jul 26, 2023
                        This thread was updated on Jul 26, 2023
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                        Never use never case will fully converted as will full defaulter and never contacted customer till date to resolve
                        HDFC Bank customer support has been notified about the posted complaint.
                        Dear Customer,

                        At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on ​hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                        -Anay, Service Manager
                        HDFC Bank Customer Assistance
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                          M
                          mukesh hedamba
                          Jun 30, 2023
                          Jul 26, 2023
                          This thread was updated on Jul 26, 2023
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                          Never Use Never Pay will fully defaulter converted case and never contacted to consumer before destroying his cibil
                          HDFC Bank customer support has been notified about the posted complaint.
                          Dear Customer,

                          At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on ​hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                          -Anay, Service Manager
                          HDFC Bank Customer Assistance
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                            A
                            Akash2706
                            Jun 30, 2023
                            Jul 27, 2023
                            This thread was updated on Jul 27, 2023
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                            Dear customer care,

                            Without any information bank has deducted 531 rs from my account and deducting every month without any reason, also I have enquired in branch, but no reply from them. I want my money back and the reason also why it is deducted.

                            Kindly reply as soon as possible

                            Name - Akash Ekbote
                            Hdfc account details :
                            Account number :[protected]
                            Customer id :[protected]

                            Transaction details :
                            Reference number : MIR[protected]
                            Deducted date : 29 june 2023
                            Amount : 531

                            I am waiting for reply.
                            +1 photos
                            HDFC Bank customer support has been notified about the posted complaint.
                            Dear Customer,

                            We sincerely regret the inconvenience caused to you. We wish to inform you that the provided account number is masked for security purpose. Please click on ​hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                            -Anay, Service Manager
                            HDFC Bank Customer Assistance
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                              N
                              nsvprasad
                              from Solapur, Maharashtra
                              Jun 30, 2023
                              Jul 27, 2023
                              This thread was updated on Jul 27, 2023
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                              Pl provide the Apex level complaint mail to complaint against HDFCfastag. Means RBI/Union Minisrty level. HDFC never resolve issues nor provided status of Complaint Ticket No. 678170 since 12.06.2023.
                              FASTAG NO. [protected]
                              HDFC Bank customer support has been notified about the posted complaint.
                              Dear Customer,

                              At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on ​hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                              -Anay, Service Manager
                              HDFC Bank Customer Assistance
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                                D
                                dkkvsba
                                Jun 30, 2023
                                Jul 26, 2023
                                This thread was updated on Jul 26, 2023
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                                Amount 300.90 was deducted under the narration - INTER-BRN CASH CHG INCL GST 170423-MIR2415772510204

                                Could you provide the reason for what reason amount was charged? It was deducted on 9th June 2023

                                Following are the details of the transaction
                                Ref - MIR[protected]
                                Narration - INTER-BRN CASH CHG INCL GST 170423-MIR[protected]
                                Amount 300.90
                                Date - 9th Jun 2023...
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                                A
                                aakkans
                                Jun 29, 2023
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                                My id is 1412436
                                Give me withdrawal fast
                                +1 photos
                                HDFC Bank customer support has been notified about the posted complaint.
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