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HDFC Bank Complaints & Reviews

2.9
Updated: Nov 26, 2025
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HDFC Bank reviews & complaints page 31

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S
Sufiy
Jun 16, 2023
Jul 26, 2023
This thread was updated on Jul 26, 2023
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Address: Narsapur Xroad balanagar main road

As a HDFC account holder my name is mogle Abu sufiyan
My complaint is about this bank has without any intimation information has cutted my money some of rupees 721/ it's very bad experience with HDFC Bank and that one very good to say that costumer service was worst in HDFC Bank no proper response no more word just I want my refund as soon as,
The experience with HDFC Bank is worst I ever seen before like this
HDFC Bank customer support has been notified about the posted complaint.
Dear Customer,

At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on ​hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Anay, Service Manager
HDFC Bank Customer Assistance
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    A
    Aswinq123
    from Kozhikode, Kerala
    Jun 15, 2023
    Jun 16, 2023
    This thread was updated on Jun 16, 2023
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    I applied for a credit card through HDFC bank. Their employees came to my office, house and completed verification 2 weeks ago. I haven’t received any updates after that. When checked their credit card tracking website it says ‘Records not found’.
    Application number - 23F[protected]SK
    +1 photos
    HDFC Bank customer support has been notified about the posted complaint.
    Dear Customer,

    At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on ​hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

    -Anay, Service Manager
    HDFC Bank Customer Assistance
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      E
      egno82excel
      Jun 15, 2023
      Jun 16, 2023
      This thread was updated on Jun 16, 2023
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      I am unable to receive the credit card statement for the card ending 9683 as this card was lost and a new one ending 0480 was issued.

      I have tried number of times to resolve through the rm and customer care but no positive reply.
      HDFC Bank customer support has been notified about the posted complaint.
      Dear Customer,

      At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on ​hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

      -Anay, Service Manager
      HDFC Bank Customer Assistance
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        M
        madhusukul2011
        from Gurgaon, Haryana
        Jun 15, 2023
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        Regalia card wrongly charged

        I am Madhuparna Roy. I used my Priority Pass on 9th April at Hyderabad airport having no idea that HDFC bank has started charging for domestic usage. I had no clue that it's supposed to be only for International usage now. I was shocked to see a charge of Rs. 2658 for this in my April statement. Prior to this I had no outstanding in my card. As soon as I realized abt the charge I called up the customer service on 18th May. Bcoz my HDFC bank...
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        madhusukul2011
        from Gurgaon, Haryana
        Jun 15, 2023
        Jun 16, 2023
        This thread was updated on Jun 16, 2023
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        I am Madhuparna Roy. I have used my Priority Pass on 9th April at Hyderabad airport having no clue that HDF bank now charges its customers for domestic usage. My HDFC card is paid off and clear with no outstanding and so I had no idea that I will be charged for the domestic usage of the priority pass . When I was scrolling through my msgs i saw the statment and was shocked to see a charge of Rs. 2658 out of nowhere and that they have provide a due date Immediate!! All this without even informing the customer through call/email/message.. even if they send a fine print, no one will ever know. This is clearly a fraud!! I called up their customer support on 18th May, I still have the recording. The lady on the line said she is registering a complaint and that they should revert in 3 to 4 working days. Till date I have received no intimation from HDFC regarding the complaint. On top if that my May statement came with a Late Fee!! This is clearly cheating. Plus this affects my credit rating. I want HDFC to either reverse the charges and clear my credit report with immediate effect, or I will take this matter to the RBI Ombudsman. Plus, I am a writer with connections in media houses, so I qill make sure the world knows about the cheating tactics used by HDFC. SO, I will appreciate a prompt action in this matter.
        Jul 18, 2023
        Complaint marked as Resolved 
        HDFC Bank customer support has been notified about the posted complaint.
        Verified Support
        Jun 16, 2023
        HDFC Bank Customer Care's response
        Dear Customer,

        At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on ​hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

        -Anay, Service Manager
        HDFC Bank Customer Assistance
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          M
          Manju Somu
          from Delhi, Delhi
          Jun 14, 2023
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          Address: Bangalore

          I have applied for a home loan transfer from SBI Bank to HDFC Bank. HDFC Bank arranged for an executive named Srinivas to handle my loan process. Mr. Srinivas contacted me and gathered all the necessary information and requirements for my home loan. In 2021, I took a home loan of 40 lakh and a top-up loan of 20 lakh, totaling 60 lakh. Currently, I have an outstanding balance of 58 lakh with SBI, and I wish to transfer the loan and obtain a top-up of 5 lakh.

          Srinivas instructed me to apply for a home loan of 40 lakh and a top-up loan of 23 lakh, and I submitted the loan transfer application in the first week of March. The loan was sanctioned, but Srinivas started ignoring my calls regarding the document submission process. From April to June, I made over 300 calls to him, and although he occasionally responded, he mostly ignored my calls and displayed a careless attitude towards my work.

          A few days ago, he provided me with a demand draft (DD) totaling 58, 46, 920, consisting of amounts 38, 94, 875, 9, 85, 558, and 9, 66, 487. Out of the total loan amount of 63 lakh, I received a DD of 58, 46, 920, leaving a balance of 4, 53, 080. However, after submitting the original documents, I only received an amount of 3, 48, 000, and the remaining 1, 05, 000 has not been released yet. When I asked Mr. Srinivas about the unreleased amount, he stated that it cannot be released. I am extremely upset with HDFC's service
          HDFC Bank customer support has been notified about the posted complaint.
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            C
            caprizel
            from Delhi, Delhi
            Jun 14, 2023
            Jun 16, 2023
            This thread was updated on Jun 16, 2023
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            Hi I purchased an iPhone 14 Plus on 7th January 2023 from imagine store select city mall, saket and was promised a cashback of Rs. 6000 in 120 days but I still haven't received this cash back. Pleas HDFC look into this and kindly credit the cashback as was promised to me
            HDFC Bank customer support has been notified about the posted complaint.
            Dear Customer,

            At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on ​hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

            -Anay, Service Manager
            HDFC Bank Customer Assistance
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              S
              shamnath1983
              from Trivandrum, Kerala
              Jun 13, 2023
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              Hi,

              2 weeks back I tried redeeming my points by selecting 3 products. My order number is [protected]. So far I received only one product which is the cheapest of all 3. When called courier they said there is just one packet for the specific AWB#[protected]. Today when I checked the HDFC page, I noticed the status is delivered against all 3. How's it is possible? I never expected this from HDFC.
              Jun 13, 2023
              Complaint marked as Resolved 
              Got email from HDFC .. Please consider this as closed
              HDFC Bank customer support has been notified about the posted complaint.
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                S
                Sanchari Bajpayee
                Jun 13, 2023
                Jun 16, 2023
                This thread was updated on Jun 16, 2023
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                Hi,
                1. I have a salary account in HDFC bank for last 1 year and few months. But without any information my account has transferred into savings account when every month my salary used to credited in this HDFC bank. So, due to this I have to change my salary account into another bank. My last credited salary in HDFC is April 2023, since I changed my account my may month salary credited in another bank.
                2. Every month HDFC used to hold my ammount due to ecs. How much ecs is used to pay to hdfc bank. I already paid 9000 rupees in ecs for previous month now they again charge 4000 rupees. So, I asked them previous week to close my account since hdfc is keeping that amount in hold not paying anywhere. Now after 1 week the amount exceeded to 7000.
                It's a humble request from a customer to cooperate with us. Its really difficult to pay[protected] every month only because my amount is getting hold and I am unable to use that ammount anywhere. Kindly release my hold ammount and give any solution to keep my salary account in HDFC bank.
                I have already logged a complaint in HDFC portal .
                Jul 24, 2023
                Complaint marked as Resolved 
                HDFC Bank customer support has been notified about the posted complaint.
                Verified Support
                Jun 16, 2023
                HDFC Bank Customer Care's response
                Dear Customer,

                At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on ​hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                -Anay, Service Manager
                HDFC Bank Customer Assistance
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                  S
                  ss1309
                  Jun 11, 2023
                  Resolved
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                  Resolved

                  Iam facing problem with YC error code during UPI transaction
                  +1 photos
                  Jun 11, 2023
                  Complaint marked as Resolved 
                  8825650198
                  HDFC Bank customer support has been notified about the posted complaint.
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                    K
                    krishna petro
                    Jun 9, 2023
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                    Address: RATIA ROAD ,BOHA ,MANSA

                    I inform you that i am the reputed customer of the hdfc bank branch boha, distt mansa(punjab) .I have a current account with the name of krishna petro. My complaint againest miss kavita singla teller of hdfc bank boha branch . She missbehaving the customers & do not guide properly ..I request you to please take a strict action againest her .
                    HDFC Bank customer support has been notified about the posted complaint.
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                      H
                      Harsh2023
                      Jun 9, 2023
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                      Address: Meerapur, Allahabad

                      My name is Harsh Agrawal and I have a salary account in HDFC bank. I had withdrawn Rs 5 lac by self cheque from Hdfc Kalyani Devi branch from their cash counter. Now they have deducted 1770 rs against the transaction. I did not get any prior intimation for the money that has been deducted. This is vey wrong from the HDFC bank side. You cannot cut customers money like that without any reason. Also in a salary bank you provide so many benefits then this cheap act of deducting my hard earned money.
                      +1 photos
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                        L
                        lalit kishor 33
                        from Mathura, Uttar Pradesh
                        Jun 9, 2023
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                        Address: House No. 2196 , Tangda Mohalla ,Kosi Kalan

                        Sir a transaction of 500rs done my me please reverse this transaction this is done by mistake
                        transaction id T2306091350310907450886
                        name prabhat prasad
                        +2 photos
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                          yanshu
                          from Rajkot, Gujarat
                          Jun 9, 2023
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                          Hi,

                          This is in reference to the transaction made into my account without intimating me by HDFC bank.

                          An amount of Rs 885 has been debited for the month of Jan 2023 141.99 FEB 2023 885 and Mar 2023 885 from my saving account[protected], mentioning about 'DEPOSITORY CHARGES- with regard to my demat account Which I have never used this account.

                          When the account was opened, I was told that it would be absolutely free. This is clear exploitation of customers.

                          Can anyone help me to refund my Rs (885+885+ 141.99) = Rs 1911.99

                          Please help and give me an update.

                          Chetan patel
                          HDFC Bank customer support has been notified about the posted complaint.
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                            Pathan Sami
                            from madanapalle, Andhra Pradesh
                            Jun 9, 2023
                            Jun 9, 2023
                            This thread was updated on Jun 9, 2023
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                            Address: devalam street

                            Money has been deducted from my account which I dnt noo the charges and the amount is 973 which is huge amnt and the reason for that
                            +1 photos
                            HDFC Bank customer support has been notified about the posted complaint.
                            Dear Customer,

                            At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on ​hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                            -Anay, Service Manager
                            HDFC Bank Customer Assistance
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                              H
                              Harsh Khemnar
                              Jun 9, 2023
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                              Address: Hdfc

                              Today i was Charged For Unauthorized charges for about 9893.16 and Reference number was Ref Num: MIR[protected]
                              HDFC Bank customer support has been notified about the posted complaint.
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                                H
                                Harsh Khemnar
                                Jun 9, 2023
                                Jun 9, 2023
                                This thread was updated on Jun 9, 2023
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                                Today afternoon unauthorized charges were deducted from my account of rs 9893.16 there wasn't any Recent international transaction Done then I don't know For what It was charged.
                                +1 photos
                                HDFC Bank customer support has been notified about the posted complaint.
                                Dear Customer,

                                At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on ​hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                                -Anay, Service Manager
                                HDFC Bank Customer Assistance
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                                  Padala Naveen Kumar
                                  Jun 8, 2023
                                  Jun 9, 2023
                                  This thread was updated on Jun 9, 2023
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                                  Address: 7-49, Gonnavanipalem village ABS Public School

                                  On 5th June 2023 i made a transaction of Rs. 6, 664/- from HDFC netbanking to pay the loan amount to icici bank using this gate way amount debited and not credited to the bank so i request to issue the refund as soon as possible

                                  5th June 2023 11:58 pm
                                  [protected] is the transaction id
                                  amount debited from hdfc
                                  not credited to icici
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Dear Customer,

                                  At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on ​hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                                  -Anay, Service Manager
                                  HDFC Bank Customer Assistance
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                                    POOJA UNNI
                                    Jun 7, 2023
                                    Jun 9, 2023
                                    This thread was updated on Jun 9, 2023
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                                    I had done the IMPS transaction of amount RS.20, 000 from my HDFC current account to other bank account via netbanking.

                                    I received transaction timed-out message on my register mobile, however the amount was deducted from my account and was not delivered to other end even after a working day. I have been asked to wait while there is no response. The app says for any concern send an email to [protected]@hdfcbank.com well no response. Why is the email address even displayed on the contact us ?

                                    No help received while it is an urgent situation.

                                    As per the HDFC CC, it seems there was an issue with beneficiary bank systems and have asked to wait for a day I am still waiting after a day.

                                    With no help scenario I would definitely plan to discontinue all the services.

                                    Can the bank not see whether the transaction is successful or not when it was timed out? Even after giving the Transaction ID, we were not helped in any way
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Dear Customer,

                                    At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://leads.hdfcbank.com/applications/webforms/apply/MoneyPlus_Benefits_SM_Com... and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                                    -Anay, Service Manager
                                    HDFC Bank Customer Assistance
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                                      POOJA UNNI
                                      Jun 7, 2023
                                      Resolved
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                                      Resolved

                                      I had done the IMPS transaction of amount RS.20, 000 from my HDFC current account to other bank account via netbanking.

                                      I received transaction timed-out message on my register mobile, however the amount was deducted from my account and was not delivered to other account even after waiting for a day. This is not a small amount that I am being asked to wait without any further update from the team. I have sent multiple emails, contacted customer support but all I was told to is wait with no action.

                                      As per the HDFC CC, it seems there was an issue with beneficiary bank account and the money should be refunded within 24hours which still did not happen.

                                      Can the bank not see whether the transaction is successful or not when it was timed out? Even after giving the Transaction ID, we were not helped in any way
                                      Jun 8, 2023
                                      Complaint marked as Resolved 
                                      The Amount was credited within 3 working days to the Beneficiary account. Thank you for your help
                                      HDFC Bank customer support has been notified about the posted complaint.
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