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HDFC Bank Complaints & Reviews

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Updated: Aug 21, 2026
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HDFC Bank reviews & complaints page 31

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Whenever we use this online redemption process, everything works ok till you place order.. I. E. You select the product, add it to cart, click on cart, you see the item then you click on the checkbox for terms and condition for redemption and click on "proceed to redeem"... Here another box displays asking confirmation for placing order. It has two options. And ideally your order is confirmed after clicking on "ok".. But nothing happens on...
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J
Feb 21, 2020
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depository charges

Last year, i opened a demat account and branch manager of hdfc bank, mr bhupinder singh behal promised that this account is completely free of cost and charges for opening account was also reversible. After so much efforts and calling, finally it was reversed. Now, again 885.00 rs (Trans no :[protected] debited from my account[protected] on 12 feb 2020 as depository charges. I request to you to please refund my amount. Following are the...
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ranjit9676
from Hyderabad, Telangana
Feb 20, 2020
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ach mandate rejected

Address: 500055, Hyderabad, Andhra Pradesh

I have got a personal loan from hdfc bank last month. I have paid my emi through UPI for last month as my ach mandate form was rejected due to signature mismatch. I got a letter from your side last month, stating that ach mandate rejected. Then i dropped a mail to [protected]@hdfcbank.com. But no one responded.
I unable to go to the bank due to personnel problem. I need online support to resolve the problem. Please do needful to resolve...
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Sreejesh M
Feb 20, 2020
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fastag request is cheating me without results

Dear team, i have requested fast tag though the hdfc site with my application no:hfro1400314, its on jan 18. Not response till now from team after that even though email say 7 working days. I called customer care this week last week also before last week, they keep on telling its is not dispatched wait for 1 more 7 working days. I really got pissed off with this request and there is no clue whom to approach. Kindly assit....
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from Kulittalai, Tamil Nadu
Feb 15, 2020
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there is a memo present on the debit account

Address: Nagapattinam, Tamil Nadu, 609001

My hdfc savings account has blocked state from last 1 year.
I recently did my re-kyc for the second time and also visited hdfc bank personally more than twice. I received sms saying my account status has been successfully changed from blocked to active. But when i do online transaction, following is the message received with transaction failure: there is a memo present on the debit account, transaction declined....
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vikas772
Feb 13, 2020
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debit card adj dt money deduction

Address: Mira Road, Mumbai City, Maharashtra, 400081

I used my debit card in uae and i got charged for the amount (Product i bought) but i also got charged for adj dt why i am i getting charged for it
Card type international card (Mastercard).?

Main issue : - pur adj dt,. Dc intl pos txn markup

Please explain.
And can i use any other card just to avoid this type of charges incoming future???
Please let me know....
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Lalit Mohan Kar
Feb 12, 2020
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eaw decchg 02-02-20 cardend 1045 030220-mir2003989983451

Hdfc bank — eaw - amount deducted


Amount 29.5 is getting deducted with the description eaw dec chg (Atm withdrawal charges) on dated 11.02.2020 eventhough my account was opened as salary account and was said there will be no sur charges for any no of withdrawals from atm other than hdfc. There were no intimation regarding the policy change if any also. This is very bad and unprofessionalism as a reputed worldwide...
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Santosh Kuchi
Feb 8, 2020
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money deducted from account but not dispensed by atm machine

Address: Gwalior, Madhya Pradesh, 091

I went for withdrawal of cash at bank of india atm, railway station, gwalior, mp. I entered the amount of rs. 5000.00 after completing the formalities of the atm. The process of counting the amount was in process in the atm meanwhile there was power cut in the atm and when it was restored after about 15 -20 minutes my money was not dispensed but deducted from my account....
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@Ngeal456
Feb 6, 2020
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unknown transaction happened many times

Address: RR ISPAT URLA, 492001

Hi hdfc team,

I had purchced an item from amazon on emi which was supposed to be no cost emi, i understant that the interest on emi was reduced by amazon from the device price. But now in my e statement i could see that i have been charged with two components namely mer emi int nbr and finance charges. According to me it should have been only a single charge rather than two things.
Please clarify!
23/12/2019...
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Siddhesh Toraskar
from Pune, Maharashtra
Feb 5, 2020
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credit card amount deducted without authorization

Address: India, 411017

I received a message from hdfc bank:

Alert:rs.169.00 spent via credit card xx2825 at amazon1258399 on[protected]:21:39:33 without pin/otp. Not you? Call [protected].

Looks like many people are going through same problem (Google amazon1258399 and see). How can i get this verified? Also, why is amazon/hdfc not clarifying why the amount has been deducted....
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Snehal Gada
from Satana, Maharashtra
Feb 4, 2020
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fastag

Double toll was deducted from my fastag on 1st jan 2020 while driving from alibaug to pune on the mumbai-pune expressway. First an amount of 115 was deducted at khalapur and subsequently 173 was deducted at talegaon.

The same evening i tried to login to their website to file a service request, but it said my user id is invalid. I then managed to login from mobile using the same user id, but was unable to file service request...
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I got refund with arn number from booking.com on 24/12/2019 amounting 1000 inr but the amount hasn't yet reflected in the transferred bank account.

I even tried to contact hdfc customer service but they said they don't know anything about anr number.

Here is the anr number of the transaction :85297869358951392566520

Kindly help on this issue....
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Address: Hyderabad, Andhra Pradesh, 500038

I have paid my credit card bill on 23-jan2020 but it is not yet reflected in to my credit card. I paid it through hdfc netbanking app only. It is very urgent for me. But it would help the customer if ot does take more than 24 hrs for payment. Even if i contact or to verify where my transaction got stuck up it is not possible either through netbanking app or calling toll free as well. Please help me with this....
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S1rushi1s
Jan 16, 2020
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swipe machine

On 09/01/2020 i maked a payment from debit card form hdfc swipe machine at ashoka mobile. Pune topurachase a product but later i cancel to buy that product. Shopkeeper give me a void transtion slip of 16000rupees then six day latter i contacted my bank asked about refund but they said the marchant climb the money
Please hdfc take a action agaist it or i have to go file a case. I attacing void slip copy...
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Arya Shivanjal Singh
Jan 15, 2020
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I didn't get my fastag sticker

I have applied for fastag via hdfc online with refernce number hfr660548 on 28 nov 2019. After applying, i got message stating that filled form pdf will send to your registered email, which i didn't receive yet.
After few days i got a message with my wallet id and customer id. So now i am able to login to site, but so far i didn't receive fastag sticker. I tried to call customer support - [[protected]] multiple times but nobody is...
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Sigma Centuria
Jan 14, 2020
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ashish securities pvt ltd fraud

Address: Fursungi, Pune, Maharashtra, 412308

I downloaded the early salary app and entered the required information.

I thought its a good idea to have the app handy and incase i need money i can use it.

But i was wrong, i was cheated by early salary or ashish securities is a fraud company.


I received a message today which reads as below:

Dear customer mandate reference no: hdfc[protected] issued to ashish securities...
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Raghav00
Jan 12, 2020
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depository charge refund

Address: C2, sector 7, noida, Gautam Buddh Nagar, Uttar Pradesh, 201301

Hello sir,

This is in reference no. 3754481 to the transaction made in my account under the header of depository charges; without any intimidation by the hdfc bank.

Kindly be informed that an amount of rs 885.00/- was deducted from my savings/salary account on 10th jan 2020 under the name of depository charges dec-2019

Initially when i did not have demat account they forced us to create one without...
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sm196_12345
Jan 11, 2020
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credit card not received due to wrong address

Hi,
The delivery executive of blue dart could not deliver the credit card because the delivery address was wrong. After that, i have gone to the nearest branch of hdfc bank and have taken a form where a new address could be filled up. I have filled the form, signed it and then submitted it to the bank.

It has been more than 7 days and still, i did not get my card. Even i don't know whether my changed address form has...
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Address: North 24 Parganas, West Bengal, 700136

Applied fastag through online on 13th december. On 27th recieved the fastag envelope but there is no tag. Reported the complain on customer care on 28th december.

They din't take any action thereafter. After multiple time complaining now it shows i the site that they have re-dispatched through indiapost with tracking id rm[protected]in.

When contacted indiapost they told this consignment has not booked by the...
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Amitkr91
Jan 5, 2020
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fastag registration

Address: New Delhi, Delhi, 110093

I purchased ford ecosport car in the month of october 2019. Alongwith hdfc fastag was issued to me. But now when i am trying to register into the account for the first time; it doesn't allow me to so.
I punch all the details, but it doesn't move to next page. I approach their customer care no. [protected], but no revert is found from side. No email id has been provided to lodge complaint.
Details are as follows:
Customer...
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