HDFC Bank Complaints & Reviews

It's been quite a month since I applied to open the account with HDFC.

The kit they have provided doesn't contain the whole package. I am unable to use the cash I deposited at the time of opening the account.

Their bot services is mental harassment at the highest level.

I've been chasing them since weeks to give me the status of complete package. Even the MD of HDFC is using bot id.

My money is stuck with them and there's no way they are responding.

Got a msg without otp 745.71 rs deducted on 5th March at 19:10:36. but i have not used that, dont knw how that ppl have got my details is hdfc security that low that my card details are known by some other people. Below you can see actual message.

ALERT:Rs.745.71 spent via CREDIT Card xx4711 at AMAZON1258399 on[protected]:19:10:36 without PIN/OTP.Not you?Call [protected]

I have been issued a credit card from the bank in 2003 which I did not even apply .Now even after writing many mails and visiting the branch for the same this credit card stills shows in my cibil and is creating lot of issues regarding my credit rating.
None from the Bank has contacted me to resolve this matter.
Anurag Rastogi
[protected]

I created online savings max account and selected Vikas Puri New Delhi branch but after submitting there was some branch from Pune
Name : Mitali Bakshi
Account number : [protected]

My fastag is damaged and I have not received new one even after multiple follow ups with HDFC Bank Fastag Customer care through mail and verbal communication. Every time they just give auto reply.

It is multiple weeks that I have not received fastag. I am frequent traveler and facing lot of trouble on various tolls.

It is very pathetic and poor experience with HDFC Bank.

I was contacted by my relationship manager to upgrade my credit Card . I had a discussion and we reached to an agreement that my redit card will be upgraded and there will be no annual fee for lifetime. Now for the first year there was no annual fee charge but when the second year came I was charged 1000RS Annual Fee.
Now I contacted my relationship manager Dilipkumar Varma who sits in ahmedabad with contact number [protected] with this issue he said he will look into it and reverse the charge in 2 days. 3 days passed and I received no communication from him nor did I receive any refund, so I tried contacting him again but he did not pick up my calls. In fact what he did was even worse, he used to miscall on my number by stopping the call after one ring and would input in his system that I did not pickup so that he is not at fault and I would receive SMS that my RM tried contacting me and I should call back. Whenever I called back he did'nt pickup and does the same thing.
This went on for 1 week so finally I went to my branch got the creditcard grievance email and emailed them my issue. After 15-20 days I got my refund so that issue was solved. Now this incident had happened over 4 months ago but my RM Dilipkumar Varma still does the same mischief of miscalling.

I would like HDFC Bank to take the strictest punishment possible so that these guys dont take their clients for granted.

Regards,

I have cancelled a order on Ajio, I immediately got a message from HDFC that

Ur transaction on hdfc bank debit/atm card ending XXXX for rs. 2402.10 has been credited/reversed by AJIOJP on[protected]:20:40:41

I checked the online statement and it is not credited into my account. Since it is a confirmation message from bank, i am assuming that the Ajio has done it's part. Will it ever get reflected in my account?

Dear sir,

My name shobana v. I have closed my bank with BT On another bank, paid my loan for past 2 years or more. But the have charged 4.72% + interest total paid RS. 20557 . loan account No.66190079. Please look into and solve this refund excess deducted.
Note**. Salaried- 13-24 months - 4% of principal outstanding,
25-36 months - 3% of principal outstanding
36 months - 2% of principal outstanding as mentioned in your site.

ALERT:Rs.593.63 spent via CREDIT Card xx0170 at AMAZON1258399 on[protected]:06:59:53 without PIN/OTP.Not you?Call [protected].

HDFC Bank has been deducting so much amount on the above said subject. I have no idea why?

Please clarify

At first they deducted 2335
2. 147
3. 735

What is this for?

Please give me a reply for this on [protected]@gmail.com

My account number is [protected]
HDFC0002649
SANJO B JOHN

I have applied for fastag through HDFC bank on 21 February 21. It's almost 11 days now I have not received my fastag. I called toll free number ([protected]) multiple times and there was no answer. Every day I contact their customer care team. First of all, they never picked up the calls and after calling continuously then they picked and always received the same answer i.e. Please wait. I have escalated this matter to a higher level too but not received any response. The bank is saying that the government is responsible we can't do anything about this. If government agencies are responsible then what's the role of HDFC.

While tracking the status, it's showing that it has already dispatched through Bluedart. When I tried to track it, it's showing the wrong docket number. Today I contacted the HDFC customer care team and now I came to know that HDFC has updated the wrong docket number ([protected]-BlueDart).

My customer ID is[protected] and my FASTag application number is HFR02103199. Recently I have escalated this matter and my complaint reference number which I received from HDFC is 14048678. This complaint is still not resolved.

This is disgusting, worst experience ever, no clue.

I am sharing the screenshot for reference purpose.

Either share the correct docket number so that I track the courier and deliver it to my address on a priority basis, else refund my money back.

Mrinal

I have an account in HDFC Bank. Bank had deducted ₹177 for "BRN CASH TXN CHGS INCL GST" without my knowledge. I want refund of ₹177 immediately.

Dear Team,

I purchased my car in Feb 2019. The showroom provided HDFC Fastag by default in my car. Fastag is working fine till Feb 2021 and suddenly I was unable to recharge my wallet due to an incomplete KYC update. Without proper communication, they blocked my wallet.
Even I send my KYC details to the customer care number. but to date it is in not updated.
Even showroom JSP Ford Hosur road people have not...

DEAR MANAGER

TPSL ID:- [protected]
Merchant reference id:- DPB17EYV3g23BL79zZVe6p1
Bank reference id:- [protected]
Transaction amount:- 30000

with reference of this transaction i did not apply or initiated any kind of policy

i request you to cancel the policy or refund the amount
it is executed by techprocess

transaction of Rs 30000/- on 11/02/2021 is a payment towards the Folio # [protected] (In reference to the Biller:HDFC Life UL Emanhdfc)

please check and revert the same

I have bought my iphone11 with hdfc bank finance in pune. As mentioned by hdfc bank (To receive cashback of 5000 within 90 days from the transactional month end) i haven’t received my cashback till now, it is more than 128 days. I have asked in apptronix, they said to check with bank. Hope this issue gets resolved and cashback will be credited as soon as possible.

I have hdfc sal account and get personal loan and two Wheeler loan from hdfc bank i paid every month emi 3744 for personal loan and 5637 for two Wheeler loan. but once i coudn't maintains balance in account and that time i was charged with overdue charge which is around 236 Now, after four month they charge me 236 rs for emi rtn charges. If i have already paid overdue charges then why hdfc is again charging with emi rtn charges.

Amount 29.50 is getting deducted with the description NWD DEC CHG (ATM Withdrawal charges) even though my account was opened as a salary account and was said there will be no surcharges for any no of withdrawals from ATM other than HDFC.

Hello there,

I made net banking payment of rs.578 for a bus ticket reservation. Unfortunately, the transaction got failed but the amount got debited from my account.

Kindly let me know the process to proceed further so that i get my amount refunded to my account.

Please do the needful regarding the same. Looking forward for your reply.

Thanks,
Dada Khalandhar

Hi team,
I'm a customer of HDFC Bank. My bank account is blocked due to some KYC updation issues, and most importantly, they have not informed me about the same. I got to know about this when I didn't receive Feb month's salary from the company in which I work. I contacted the bank and also submitted the required documents to complete the KYC process and to unblock my account but it has already been around 72 hours and there is no...

My account shows Rs 308 on hold since October 2020. The customer service associates can't be contacted until we dial the personal virtual assistance number at least 20 times. Even when they do get connected they have 0 clue of the problem.