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HDFC Bank Complaints & Reviews

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Updated: Dec 16, 2025
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HDFC Bank reviews & complaints page 275

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U
Utkarshjaiswal17
Feb 27, 2021
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My fast tag is blackisted even after recharging it with sufficient amount on 27th January'21. Today I again called HDFC bank to remove blacklist issue and they said it will take more time for resolution. Due to this delay, I will have to pay twice the amount at every toll tax and HDFC Bank should reimburse me for the extra charges and unnecessary tension caused.

Complaint ID- I60932968
Car Number- HR26BP0464
Owner Name- Surendra Prasad Jaiswal
HDFC Bank customer support has been notified about the posted complaint.
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    Bhubharti Dehariya
    from Mumbai, Maharashtra
    Feb 27, 2021
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    My HDFC account closed my debit card enabled, closed my credit card enabled, I am not able to use internet banking. Still HDFC collection department call me 50-60 times per day. Why HDFC bank itself not raising mail to the costumer directly with full statement and issue. I spoke to agent that please register my request and send to HDFC bank to raise email to me if any issue. But they denied to do so and said pay money anyhow . Please resolve this issue. this is very bad
    Agent name : Mr. Azaz.
    HDFC Bank customer support has been notified about the posted complaint.
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      K
      Kabir Rajibul Islam
      Feb 27, 2021
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      I received sms from HDFC bank today that ₹1899/- deducted from my credit card to one assist membership fee. Hdfc customer rang information. I dont even know the company and this kind of charging of my credit card and use of my card by the company is really a criminal act and the co.
      And who the hell are you to care about me.. I want my money back. Dont dare again to do this.

      Please deactivate and refund my money ASAP
      Name: Kabir Rajibul Islam
      One assist relationship no: 2236219
      Hdfc credit card no. XX1139
      Mobile no: XXXXXX8803
      +1 photos
      HDFC Bank customer support has been notified about the posted complaint.
      Mar 24, 2021
      Updated by Kabir Rajibul Islam
      I already registered my complaint to the HDFC Bank Ltd. But still not solve. Kindly consider my issue as soon as possible.
      Thank you
      Mar 27, 2021
      Updated by Kabir Rajibul Islam
      Thank you HDFC Bank Ltd. I have received a notification for refund o[censored]nauthorised deducted money ₹1899 from one assist mfee which may adjust with my next credit card bill.
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        F
        Fayaz Basha
        from Hāora, West Bengal
        Feb 27, 2021
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        Dear sir/maam,

        In this current bill statement, the amount of 21, 287 (24/02/2021) rs has been charged..

        So i want to know, what is this and why is it added in my current bill..

        So please help me in this and send me clarification for further to associate with credit card services..

        Attachment is attached for your reference..

        Regards,
        Fayaz Basha K
        [protected]
        +1 photos
        HDFC Bank customer support has been notified about the posted complaint.
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          1
          181920
          from Paloncha, Telangana
          Feb 26, 2021
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          There is a transaction of Rs.5762/- (loan cancl) credited in my credit card bill, customer id :60460438. The transaction was taken place on 19th Jan'21.
          HDFC Bank customer support has been notified about the posted complaint.
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            N
            niyas rahman
            Feb 26, 2021
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            I have opened a Salary account in HDFC Bank 30/06/2019 in Coimbatore. Later on september, i left that Job and moved to jordan. And i couldnt use that account. But now the balance is showing as -5200. As they have changed the salary account to normal savings account and they have charged for the non maintanance of minimum balance. Iam not informed about this. And even they inform iam not able to close or send any money to that account since its not an NRI account. I dont want to use that account anymore. Need to close it.. but i really dont want to pay the charges just for closing.
            What should i do?

            Niyas
            HDFC Bank customer support has been notified about the posted complaint.
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              V
              vinaylokesh
              from Nashik, Maharashtra
              Feb 26, 2021
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              Dear sir/madam,

              I have not received salary for Jan 2021 month due to account was block from HDFC bank. My KYC verification was pending and i have submitted to nearest branch on 3rd feb but still activation not done from bank as they have not courier my document to my home branch which is old madras road.

              After a long follow up with the bank they have given me confirmation that within 2 days my account will get activated. As my account was block my salary has been rolled back and from last couple of days i trying to in touch with the concern person form nexwave but even i am not getting proper support.

              I am badly in need as i waited for one month still didnt got any response..

              even ticket has been registered in paybook even no action from them.

              My account number-[protected]
              customer id[protected].

              Nexwave username- vshanbhag.

              Name- vinay lokesh shanbhag.

              Please support
              HDFC Bank customer support has been notified about the posted complaint.
              Mar 01, 2021
              Updated by vinaylokesh
              Still no action on the above complaints
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                A
                Amandeep singh bola
                Feb 26, 2021
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                Address: HDFC JAKHAL

                Subject - FOR HDFC CREDIT CARD NO [protected] 's PAYMENT ( 50, 000 dated 17/11/2020 ) WITHDRAWAL

                Dear
                Sir / Madam
                On 17/11/2020 I took a HDFC SL ProGrowth Super II Application No.[protected] policy. In the first attempt for 50000 payment of this policy, my card payment failed due to network or technical reasons. And in the second attempt, my card was paid. But later the first attempt was made. In this way, my card was paid twice for the same policy. And I also canceled this policy now due to some compulsion ! And the payment of this policy has come to my credit card. In this way, there was a payment in my card due to the policy being canceled and the other payment did not come. And I took the same policy that day. So my remaining 50000 payment (the first attempt which was not completed that day due to network or technical reasons and was later cut off) should be returned to me as soon as possible.
                please make my payment back to the bank as soon as pissible, which has been stuck for three months .
                Name Amandeep Singh
                credit card no [protected]
                mobile no[protected]
                HDFC Bank customer support has been notified about the posted complaint.
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                  R
                  Rahul dhyani
                  from Noida, Uttar Pradesh
                  Feb 26, 2021
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                  Hi sir/madam,
                  reference number: [protected]. Refund from ShopClues but money has not been credited in my HDFC Bank account.
                  Do needful action to close same.
                  Thanks
                  Rahul
                  +1 photos
                  Apr 3, 2021
                  Complaint marked as Resolved 
                  HDFC Bank customer support has been notified about the posted complaint.
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                    R
                    Rahul dhyani
                    from Noida, Uttar Pradesh
                    Feb 26, 2021
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                    Resolved

                    Refund done but not received in bank account.

                    Hi sir/madam,
                    As on 19 Feb 2021 ShopClues refunded my money through reference number#[protected]. Refund from ShopClues but money has not been credited in my account as I am account holder in HDFC bank.
                    Refund amount#171 rs
                    As request kindly help me in refund....
                    +1 photos
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                    S
                    Sofin
                    from Ghumarwin, Himachal Pradesh
                    Feb 26, 2021
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                    I have a fastag for my vehicle issued by hdfc bank. I need to recharge my fastag but I have made several attempts and put all methods into place e.g payzipp, my fastag app, hdfc recharge portal etc but nothing works . Even my vehicle no is not matching with my fastag, since my mobile no is registered and I can see my fastag balance on giving a missed call on a particular no. But when I use same no on hdfc portal it shows no is not registered.
                    Very disappointing and disgusting on part of hdfc service
                    HDFC Bank customer support has been notified about the posted complaint.
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                      S
                      Shivamlahoti
                      from Jaipur, Rajasthan
                      Feb 26, 2021
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                      Address: Inside vishwakarma gate

                      ALERT:Rs.999.00 spent via CREDIT Card xx3016 at AMAZON1258399 on[protected]:23:15:19 without PIN/OTP.Not you?Call [protected].
                      Got this message from Hdfc bank
                      Don't know anything about this transaction
                      It's not from Prime as I am not an prime member and not received any message from Amazon about prime
                      HDFC Bank customer support has been notified about the posted complaint.
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                        N
                        naavrin
                        Feb 25, 2021
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                        There was a wrong transaction done on my card amounting for 9630/- and retail store raised the Void Sale. But neither my bank nor HDFC is acknowledging and submitting to resolve the issue.
                        Please help.
                        +1 photos
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                          L
                          lakshmi shobha
                          from Bengaluru, Karnataka
                          Feb 25, 2021
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                          Amount 29.5 is getting deducted with the description NWD DEC CHG (ATM Withdrawal charges) eventhough my account was opened as salary account and was said there will be no sur charges for any no of withdrawals from ATM other than HDFC. There were no intimation regarding the policy change if any also. This is very bad and unprofessionalism as a reputed worldwide bank shouldn't be doing this.
                          HDFC Bank customer support has been notified about the posted complaint.
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                            S
                            Seraphin
                            from Mumbai, Maharashtra
                            Feb 25, 2021
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                            Address: HDFC, Pali Branch, Bandra West, Mumbai 400050

                            "Your FasTag A/c has been Debited for Rs. 60 for Adjustment entry on 2/25/2021 6:33:35 PM. Balance amount in the A/c is Rs. 430 - HDFC Bank Ltd."

                            Received the above message from HDFC Bank today the 25th February 2021.
                            My last travel date wad 23rd February 2021, via Pune expressway. All toll charges were paid via the fastag. I had recharged fastag with Rs.500 through HDFC bank on 23rd February 2021.. So why is my balance showing as Rs. 430 today??
                            And why has HDFC charged me Rs.60/- for adjustment entry?? A total rip off and a scam by HDFC fastag!

                            Please reverse my money back immediately to my fastag account as I see no reason for such deductions!

                            Awaiting your response...
                            +1 photos
                            HDFC Bank customer support has been notified about the posted complaint.
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                              S
                              Ss kumari
                              Feb 25, 2021
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                              I received the on 12 feb 2021, but I was not satisfied with product quality so, I returned it on same day it was picked up on 13 feb 2021 and refund was also intiated on same day but till now I didn't recived my refund
                              Refund Refence number (RRN):755037210450459873050231
                              +5 photos
                              HDFC Bank customer support has been notified about the posted complaint.
                              It's more than two days since I complained but still no refund has arrived please look over the matter
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                                S
                                Saravanakumar Mahin
                                Feb 25, 2021
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                                Manual debit of Rs 240 was detected from my fastag account on 9FEB2021. It has been more than two weeks since it was reported. I am not to reach your toll free number. Please check and revert the amount Rs 240 to my fastag account.
                                HBL=[protected]
                                Fastag complant id - I82012192
                                +1 photos
                                HDFC Bank customer support has been notified about the posted complaint.
                                Any updates. Can someone from HDFC Fastag look into these issues.
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                                  S
                                  sanjay pawnarkar
                                  Feb 25, 2021
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                                  Cancellation of One Assist Membership
                                  I am a HDFC bank credit card holder . The bank has auto debited Rs. 1905/- from my credit card number ending with 7376 without my concern on date:23/02/2021. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of Rs.1905/-
                                  HDFC Bank customer support has been notified about the posted complaint.
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                                    P
                                    Prasad Hublikar
                                    from Mumbai, Maharashtra
                                    Feb 25, 2021
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                                    Address: 106, B-2/D WING, MANGESHI DREAM CITY CHS, opp. St. Xavier's International School,, BHAGIRATHI NAGAR, ADHARWADI JAIL Road, Kalyan West

                                    HDFC Bank Bank Fastag — first time user registration says "no records"
                                    I am Prasad Hublikar
                                    25th feb 2021
                                    I got my Fastag chip sometimes on25th feb 2021. Till now contentiously trying to register, but it always says no records. I tried contacting the customer care number printed on the chip card. But nobody picks up the call. I have no clue what to do now. Wasted the money, I feel. Never thought a reputed bank, like HDFC, will have such a pathetic service in a particular department. Usually they are good in core banking sector. But here they definitely failed.

                                    My application reference no. is HFR02096467.

                                    HDFC team: if you are listening, please enable my chip records ASAP. As I am unable to register and unable to recharge, I have to wait in the queue in toll booths and pay and go. Please resolve the issue.
                                    HDFC Bank customer support has been notified about the posted complaint.
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                                      D
                                      david1991
                                      from Powai, Maharashtra
                                      Feb 25, 2021
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                                      Hi sir/madam,
                                      I would like to raise a complaint against the HDFC Bank collection department located in vellore. Due to financial constraints i skipped a month payment and due date crossed and it's been only 15 days. And i got numerous calls asking for the payments and i asked them sometime and told i will make the payment by the end of february. But i was tortured for the payments and all of the contacts were accesed from my phone and they called everyone and were asking them for the payments whom i never mentioned them as reference. And they were lying saying that i had taken numerous loans with huge amount and is evading them.

                                      I request you to take an action against the agency who tortured me. if not i will have to end up our relations by closing all the accounts. I have been in relation with HDFC bank for 5 years, . and this is the first time due to financial problem i skipped a month payment.
                                      HDFC Bank customer support has been notified about the posted complaint.
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