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HDFC Bank Complaints & Reviews

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Updated: Dec 16, 2025
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HDFC Bank reviews & complaints page 279

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M
ManishKala19
from Noida, Uttar Pradesh
Feb 17, 2021
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I have an HDFC FASTag which seems to be damaged and needs to be replaced, however, the only way to get it done is to call the HDFC FASTag customer care number[protected]. I have been calling this number for past 3 days but nobody answers the call and it gets disconnected after a long hold music for a few mins. This is really frustrating and not expected from bank like HDFC.
HDFC Bank customer support has been notified about the posted complaint.
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    Äbïd Äb
    from Dombivli, Maharashtra
    Feb 17, 2021
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    Hi, My name is Abeed and I taken loan from hdfc bank in 2019 and paid all the EMI's upto date. This month i'm having an emergency situation in family so i told the agent named (RUKSANA KHATOON) from HDFC BANK KANJURMARG that i'll pay by 26th of this month. Again, she is calling me everyday saying that its system calls and yelling in loud voice just for 1 month delay? She called my references multiple times and harassing them to pay on behalf of me and its very unprofessional. Its looks very CHEAP.
    I told her i have paid without missing every month but she said she will HARRASS and my friends EVERY SINGLE DAY and calling me at least 5 times a day.

    I'm thinking of filing a Police complaint against the bank as this is really taking a toll on my heath and my relations between my friends and family

    I would request you to please resolve my problem

    Name: Abeed
    Loan Account No: 95961802
    Bank: HDFC BANK
    Harasser Name: Ruksana Khatoon
    Branch: Kanjurmarg Branch, Mumbai
    HDFC Bank customer support has been notified about the posted complaint.
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      R
      Rohit.Jawase
      from Bengaluru, Karnataka
      Feb 17, 2021
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      Below are the unnecessary deduction, i want to understand this is all about ?

      16/02/2021 MER EMI, INT NBR:11, [protected] (Ref# 09999999980216003675439) 34.32
      16/02/2021 MER EMI, INT NBR:04, [protected] (Ref# 09999999980216003675454) 81.02
      16/02/2021 MER EMI, INT NBR:01, [protected] (Ref# 09999999980216003675470) 312.48
      HDFC Bank customer support has been notified about the posted complaint.
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        A
        Ajmal Muhammed 47
        from Noida, Uttar Pradesh
        Feb 17, 2021
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        I have cancelled a order on amazon, i immediately got a msg from hdfc that

        Ur transaction on HDFC Bank DEBIT/ATM Card ending 4614 for Rs. 3499.00 has been credited/reversed by AMAZON on[protected]:13:11:26

        I checked the online statement and it is not credited into my account. Since it is a confirmation message from bank, i am assuming that the Amazon has done it's part. Will it ever get reflected in my account?
        +1 photos
        Feb 18, 2021
        Complaint marked as Resolved 
        HDFC Bank customer support has been notified about the posted complaint.
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          A
          Aarshsaab
          from Powai, Maharashtra
          Feb 17, 2021
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          On 16th Feb 2021, i applied for HDFC fastag. Though i made the payment but after that, it was displayed on the screen that pdf will be sent on my mail id. But i did not received any mail.
          Also kindly provide the status of the fastag application with reference number HFR02045082. My email id is [protected]@gmail.com
          HDFC Bank customer support has been notified about the posted complaint.
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            K
            K Peer
            Feb 17, 2021
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            This is in reference to the transaction made into my account without intimating me by hdfc bank.

            An amount of Rs 885.00 has been debited on 17th Feb 2021 from my savings account, mentioning 'DEPOSITARY CHARGES JAN[protected].

            I am aghast to see this has happened in spite of me not using the Demat services and when the account was given to me it was told that it would be absolutely free. This is a clear exploitation of customers.

            Please help and give me an update on k.[protected]@first-qatar.com.com
            HDFC Bank customer support has been notified about the posted complaint.
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              N
              nnbanerjee
              from Raia, Goa
              Feb 17, 2021
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              Address: M-101 Roystonea, Magarpatta City, Pune

              I have bought my iphone11 with hdfc bank debit card on 3/10/2019 in NYASA – SEASONS MALL Pune. As mentioned by hdfc bank (To receive cashback of 6000 within 16 months from the transactional month end) i haven’t received my cashback till now, it is more than 16 months. I have asked in NYASA, they said to check with bank. Hope this issue gets resolved and cashback will be credited as soon as possible. My number is [protected]
              HDFC Bank customer support has been notified about the posted complaint.
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                D
                Dr. bharat makwana
                from Ghumarwin, Himachal Pradesh
                Feb 17, 2021
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                Address: G 5 shivani appartment opp. azad society garden, Ambawadi,Ambawadi

                Card xx8782 at AMAZON1258399 on[protected]:22:07:30 without PIN/OTP.Not you?Call .
                I have received this message today. The transaction was booked without using my other or pin. How did this happen. Dont you have any controls over such kind of transactions? People are complaining about this fraud every then and now, where is the resolution? You want people to publish this on social site?
                HDFC Bank customer support has been notified about the posted complaint.
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                  K
                  Kothkar shankar
                  from Bengaluru, Karnataka
                  Feb 17, 2021
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                  Address: HNO 6-19-225, Near Maru bhavan Nizamabad

                  Why amount in my salary account is get in to mirevenue hold through gulf I got lone 3to4 days before plese resolve it
                  +1 photos
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                    B
                    Bijan29
                    from Pānihāti, West Bengal
                    Feb 16, 2021
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                    Hello there,

                    I checked my credit card statement and I found out that rs-1899/- deducted from my credit card to one assist membership fee. I was not informed about that service before debit and I didn't get any SMS regarding this. HDFC bank also didn't mention about this. I don't even know the company ONE ASSIST and this kind of charging without informing me & use of my credit card by the company is really a criminal act and the co. called and informed ONE ASSIST customer care but they are not ready to cancel the membership & when I talked about refund they were giving excuses.

                    I want my money back. Don't dare again to do this.

                    Please deactivate the service and refund my money asap.

                    Bijan Moulik
                    ONE ASSIST Relationship No:9892737
                    HDFC CREDIT CARD NUMBER:541608XXXXXX1363
                    [protected]
                    EMAIL:bijan.[protected]@gmail.com
                    +1 photos
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                      L
                      LEELA SONS ENTERPRISES
                      from Ghumarwin, Himachal Pradesh
                      Feb 16, 2021
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                      I have an account in HDFC bank.

                      Account Holder: LEELA SONS ENTERPRISES
                      Account Number: [protected]
                      IFSC: HDFC0000062
                      Branch: ARERA COLONY BHOPAL

                      My account has been debited by ABQ SER CHGS INC GST OCT-DEC 2020 amount-rs 3563 RS.

                      Why has been the amount debited HDFC? Please let me know the reason.

                      Every three month of the year debited some amount by any charges. rather than I maintain a minimum account balance
                      HDFC Bank customer support has been notified about the posted complaint.
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                        P
                        Pradnesh Chavan
                        from Bengaluru, Karnataka
                        Feb 16, 2021
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                        I have an Salary account in HDFC bank and it is showing negative 767 amount against MiRevenue Hold through Gefu; held by HDFC Bank.
                        As far the information I have collected, this hold get generated when a cheque bounces or any credit card payment is due.

                        Till now I have never issued any cheque to anybody and also i do not own credit card whose bill is due, so why i am liable to pay such charges.
                        HDFC Bank customer support has been notified about the posted complaint.
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                          A
                          ayon moitra
                          Feb 16, 2021
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                          My Wife has been trying to apply for a Home Loan but there is no interest from the Bank to make us understand the T&C. There are charges which we are unable to understand and no one of their Sales People we have interacted with us had no idea about the product. They always wanted to talk to their seniors and get back to us. Whereas they never get back with an answer. As I have a salary account with HDFC I am really concerned about customer friendliness of this Bank.
                          HDFC Bank customer support has been notified about the posted complaint.
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                            S
                            Shilpa Kalera
                            Feb 16, 2021
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                            Address: Office :- pritam palace gali shop no. 13 hisar road Sirsa

                            I am form sirsa(haryana) .Sir i working in DSA of personal loan office. They make fake emploee id and didn't give me joining letter and they haven't any name on their office and not even company name. They make fraud on the name of hdfc. I have proof . My employee id is made in ms world.I join this DSA office on 1 december 2020 . And i login files maximum 20 lakh to 30 lakh and there were disburse... But in which office i worked the senior sir Vikram wont give m salary and incentive today I leave the office because vikram sir had fraud to many customers and he even lie to me he didn't give me salary and my incentive. Sir please take action they does fraud to their customer as well as employees.
                            +3 photos
                            HDFC Bank customer support has been notified about the posted complaint.
                            Feb 16, 2021
                            Updated by Shilpa Kalera
                            Sir please take action please i request you
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                              H
                              Haritha.G
                              from Hyderabad, Telangana
                              Feb 16, 2021
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                              Resolved

                              I purchased 15k worth of clothes from the US Polo store, Hyderabad Srujana Forum Mall on 29.11.2020 12.35PM ending with my card No:0349. At the time of purchase, we have been told that there is a Festive Treats offer of 10.% cashback on HDFC credit card. Cashback was supposed to be credited within 90 days in my credit card account. But now it's been more than the said duration and still I haven’t received the cashback on my purchased amount. I complained to HDFC customer care so many times but there is no positive response & every time they told me to wait a bit more. I request you to kindly provide me the cashback at the earliest. i already sent mail two times but there is no response.
                              May 17, 2022
                              Complaint marked as Resolved 
                              HDFC Bank customer support has been notified about the posted complaint.
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                                A
                                AnthonyEP
                                Feb 16, 2021
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                                Offus emi prin nb

                                I have purchased phone they said interest free for 6 months EMI
                                I made my payment now when i got the bill hdfc is charging
                                offus emi prin nb Rs.6805 and intrest Rs.684 when I ma calling to customer care its not getting connect very bad, now i want this problem to be solved....
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                                G
                                Gopikrishnav
                                Feb 16, 2021
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                                The hdfc bank has put a hold on my funds of rupees 1511.17 as mirevenue hold through gefu, ac number is
                                A/C NUMBER 50100287**2516
                                IFSC CODE HDFC0009088
                                SATYANARAYANAPURAM VIJAYAWADA
                                The customer service is not able to give any info on this.
                                First of all it's hard to reach customer service because it takes a alot of time and the ivr options are very difficult and tricky to navigate, after all the effort the customer service is not helpful
                                HDFC Bank customer support has been notified about the posted complaint.
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                                  Leena Mani
                                  Feb 16, 2021
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                                  I was in maternity leave and havent used my hdfc bank account for more than a year and when i checked my hdfc account last week, it was shocking to see more than 10000 rupees have been deducted from my account as "AMB CHRG INCL GST" . I havent received any email notification on this in las one year and was not aware of this transactions.
                                  Please help to refund the deducted amount and going forward I will make sure to maintain the required minimum balance.
                                  Appreciate the help.

                                  Account Name- Leena Mani
                                  Account Branch : Address :
                                  PIMPRI - KAMALA CROSSROADS KAMALA CROSSROADS, FINOLEX CHOWK UNIT NOS 1 TO 4 AND 26 TO 29, A-WING OPP PCMC OFFICE, PIMPRI

                                  Cust ID :36193528
                                  Account No :[protected]
                                  HDFC Bank customer support has been notified about the posted complaint.
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                                    N
                                    nireshsoni Niresh
                                    Feb 15, 2021
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                                    Dear Sir,
                                    HDFC Bank account no.[protected] debited total rs. 900 +taxes as reason not maintened minimum balance in account for Dec 2020 and Jan 2021.

                                    Money deduction message directly received without any prior intimation by telephonic call/SMS or email.

                                    As deducted MESSAGE received I am immediately credit rs.10000 for maintaining criteria.

                                    It requested to solve and refund this deducted amount as soon as possible

                                    Thanking you.
                                    HDFC Bank customer support has been notified about the posted complaint.
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                                      H
                                      honey malani
                                      from Chennai, Tamil Nadu
                                      Feb 15, 2021
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                                      Amount 29.5 is getting deducted with the description NWD DEC CHG (ATM Withdrawal charges) even though my account was opened as salary account and was said there will be no sur charges for any no of withdrawals from ATM other than HDFC. There were no intimation regarding the policy change if any also. This is very bad and unprofessionalism as a reputed worldwide bank shouldn't be doing this.
                                      HDFC Bank customer support has been notified about the posted complaint.
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