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HDFC Bank Complaints & Reviews

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Last updated May 13, 2024
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HDFC Bank reviews & complaints page 280

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Address:759, ITC Centre, Anna Salai, Chennai, Tamil Nadu 600002, India

I am staying for a longer period abroad and my indian number was not going to be active.
So i visited my nearest branch in india and updated my number to my international number after confirming from the bank that i can receive otps on my international number.
However after coming over here i am not receiving any otps on my international number after multiple retries.
I have been struggling to do any transactions due...
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Tharvesh
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Isaqmc

I have detection of Rs. 590 once in every three months. I have approached the bank several times and they couldn't solve the issue and stop my deductions....
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I
Ishan Soni
from Delhi, Delhi
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Fastag deduction

I recently got my fastag acc and then travelled from indore to bhopal. Payments were nice but the other day i got a notifiaction that u have been debited by 371rs for adjustment entry. I dont get the deduction. Pls take this form into action asap....
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K
Karthik493
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HDFC Fastag is not yet delivered

Hi Team,

I have applied for a hdfc fastag on Dec 27th 2020 and the application reference number is HR[protected]. Till now it hasn't been delivered and i have no clue whom to reachout. When i call my relationship manager it always say busy. Please help me to deliver the fastag ASAP. Please let me know if you need any more information to process my request.

Thank you...
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S
sushant chandratre
from Nashik, Maharashtra
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False Debited Amount in the Name of LOAN

I had Ordered a Product from Moglix.com on EMI on my Credit Card.
But due to their Delay in Updating the status i had cancelled the product. This happened twice. The amount deducted from my Card was credited back by Moglix. But now when i checked the statement its showing the same amount was deducted both of the time from my account right after it was credited under the name of MER EMI, LOAN PRECL.
AS per the Loan Detail in...
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T
tannysngh
from Bengaluru, Karnataka
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HDFC Bank HDFC NPS - Frozen as KYC verification pending

My New NPS account is currently frozen and I am not able to contribute

Account date: 15-Jan-2020
Status: Frozen as KYC verification pending/rejected/Employer Confirmation pending
PRAN:[protected]

Please do the needful at the earliest.
I am not able to locate any customer care number to raise this directly with HDFC....
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A
Ashish8826
from Delhi, Delhi
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I neither received amazon gift card nor refund.

I did a transaction on 7th January on smart buy via hdfc debit card money got debited from my card but the order was failed. I bought 1750rs Amazon Gift Voucher from smartbuy also order not showing in the order history.
I tried many times to contact hdfc customer support but they disconnect my call.
I already sent mail to HDFC and GYFTR but still my issue in pending it's almost 10 days over now.

Transaction Reference...
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Y
Yokesh Yok
from Calicut, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unauthorized transaction to AMAZON1258399

Yesterday night around 1AM there was an unauthorized transaction made on my credit card ending 4878. SMS I received was "ALERT:Rs.329.00 spent via CREDIT Card xx4878 at AMAZON1258399 on[protected]:01:12:27 without PIN/OTP.". Card was with me, and I have checked all the amazon accounts where this card was linked, but there were no transactions made, even though it says "AMAZON1258399".
Amazon gets my OTP for a transaction even less...
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S
Sunil84
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Charge on Credit Card

Address:Hyerabad
Website:www.hdfcbank.com

HDFC sales guy has a sold me a credit card, during the purchase he informed me that there won't be any charges on my card but now when I called the HDFC costumer care they have informed me that there will be an annual fee on the card but I was informed by sales guy that there will be zero fee on my card.
This is plain cheating and I want my charges to be waived if not possible I want my card to be closed before the charges are levied.br...
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V
Vivek999star
from Delhi, Delhi
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Wrongly payment made to someone credit card

I made a payment of HDFC card ending with 3592 of Rs.3 0080 thorough CRED app which shows different HDFC card ending with 3493 and shown my statement I made a payment on the wrong credit card which is 3493...
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H
Harihar Chavali
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Fastag amount deducted but not reflecting

Hi Team,

I made a recharge of INR 1000 to my HDFC Fastag Wallet with ID [protected] and the transaction was successful with the following details:
POS TID: 76008706/E
Ref:[protected]

However, the amount is not reflecting in my wallet and in general, I'm facing issues with recharging my HDFC Fastag wallet as the payment options (which are narrowed down to very few) barely work and even when...
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P
Pooja Lakhera
from Delhi, Delhi
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Depository charges dec 2020

This is in reference to the transaction made in my account under the header of depository charges; without any intimidation by the hdfc bank.

Kindly be informed that an amount of rs 885.00/- was deducted from my savings/salary account on 15 jan 2021 under the name of depository charges dec-2020.

Kindly refund this amount....
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R
Ranisati
from Kolkata, West Bengal
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Net banking OTP

DATE: 16.01.2021
TIME:2.00 PM TO 4.00PM
Unable to make GST payment without OTP received in our registered mobile number. Failed 4 times because OTP not received on time and user timed out. We have been facing this problem for the last 1 month and making payment through HDFC Bank is becoming tedious job.
Please take necessary steps against the bank to rectify the server issue....
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M
mayank_89
from Mumbai, Maharashtra
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Fastag not Delivered

I had applied online for Fastag from your portal on 05/12/2020.
HFR01705814

It was also informed that the fastags will be delivered within 7 working days . But till date the same has not been received .
I am already call to customer care and mail but no any valid reason provide by Fastag customer care Team.

[protected]@hdfcbank.com

This is a very pathetic case of inordinate delay...
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A
anikkket
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

IMPS transaction timed out

Address:Vashi, Navi Mumbai

I had made an IMPS transaction of Rs. 50, 000 to a beneficiary from Union Bank of India on 15th Jan 2021.
The amount was debited from my account but did not get credited into beneficiary account.
IMPS reference number is :[protected]...
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N
Narayan Rao Kollu
from Visakhapatnam, Andhra Pradesh
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Fastag

Address:SAI PRIYA HEIGHTS, D-9 BADRADRI, BALAJI GARDENS, RRV PURAM,, NR. KUMARI KALYANA MANDAPAM, SIMHACHALAM RD.

Paid Rs.1500/- for fastag on 9.12.2020. but till todate i have not received fastag or information.

I paid Rs.1500/- through HDFC bank online. and informed me that my fastag is being processed. but not yet received.

Payment reference No.[protected] RAJPAZORPAY SOFTWARE.

PLEASE SEE INTO THE MATTER AND EXPEDITE THE MATTER.

K NARAYANA RAO
[protected]...
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S
sujits73
from Mumbai, Maharashtra
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Fastag

My fastag account got debited for toll on Mumbai Pune Highway and I was also asked to pay cash. So I had to pay 2 times....
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R
Rajeshksah
from Gaya, Bihar
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Current account opening issue

I have applied for current account on 29th December in HDFC sector 23 A Gurugram branch. They said that account details will be available within 3 days and cheque book kit Will be available within next 4 working day. But today it is 15 jan, i didn't receive any banking details neither cheque book kit. They are not still mentioning any valid issue for this long delay. Simply they mention that it will be done today or by tomorrow before 11...
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J
juhi ganguli
from Airoli, Maharashtra
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Grievance-NetBanking & Account blocked

A/c No.- [protected]
My Internet banking & account has been blocked since 3 days due to multiple failed UPI transactions which I attempted on 12th Jan 2021 & HDFC bank is unable to take any action.
The customer care numbers don't connect & provide any appropriate support or response.
Upon visiting the nearest CBD Belapur branch on 14th Jan 2021, the Assistant manager-Mr Ganesh Deshmukh advised me to write a manual...
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F
Farheenaaa
from Noida, Uttar Pradesh
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Credit card charges which are not used by me

Address:Kandukur bank, prakasam dt. 523101. AP

I have a message show in my credit card statement i.e.O FFUS emi, PRIM NB:04,[protected]Ref no 09999999981222004364717)
OFFUS EMI, INT NBR:04, [protected] (Ref# 09999999981222004364725) is on 22/12/2020. As debited amount 7898.65 and 299.91 respectively. Please solve my issue which I have no of times called to customer care but they did not respond any more....
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