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HDFC Bank Complaints & Reviews

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Updated: Dec 16, 2025
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HDFC Bank reviews & complaints page 280

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A
ajayshreerathod
Feb 15, 2021
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Website: www.hdfcbank.com

HDFC BANK Credit Card Has a Haux System called Jumbo Loan Division. Which has No COntact center. Company official Calles and Books the loan for you and then they send the Courier through some hox Courier company called UWEX courier. which you cannot find anywhere on the internet or any. HDFC Bank does not provide any information about the Courier company or the courier via SMS and starts deducting the EMI Without Giving the loan. Thanks to Mr. Deepak Parekh to PRovide such a BEautiful Gift of Harassment to us. once a Finest bank now doesn't know what to say.

The mail received by the Reply from the Company is as mentioned below. the courier has never come since almost last two months.

Dear Mr. Rathod,

Thank you for writing to us.

This is with reference to your e-mail dated January 15, 2021 regarding non-receipt of Demand Draft on your HDFC Bank credit card account.

A review of our records indicate that the DD was dispatched to your mailing address through UWEX courier vide reference # 38889814 on 22/12/2020. Please check and confirm on receipt of the same.

Kindly note the query reference number for this e-mail: [protected]

In line with our focus and commitment to Customer Service, we trust the issue has been resolved to your satisfaction. If you are not satisfied with the resolution, you may write to us through our website -https://leads.hdfcbank.com/applications/webforms/apply/HDFC_Bank_Escalation/ind...

Regards,
RM Unnamalai
Customer Service Officer
HDFC Bank Ltd.
did u received your dd
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    Snehashis Sarkar
    Feb 15, 2021
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    A/C No.[protected]XX
    Name: Snehashis Sarkar
    Branch - Gopalpur Rajarhat

    ₹11.20 has been put on hold and ₹224.80 was deducted for "SI FAIL DUE TO INSUFF BAL".
    This is my salary account and was informed it would be zero balance.

    What's going on?
    +2 photos
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      S
      Sandy089123
      Feb 14, 2021
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      Address: Mainpuri

      My salary account has been created in hdfc bank mainpuri branch when I did job in mainpuri but when I left the job and joined some where else so the company transfer my salary account into the saving account without informing me so my account balance become negative due to the non maintain balance so I request you please take action against the company and close my account as soon as possible thank you
      HDFC Bank customer support has been notified about the posted complaint.
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        L
        Lakshaybhai
        Feb 14, 2021
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        Address: 32/12 Old Rajinder Nagar New delhi

        I Lakshay Khandelwal resident of 32/12 Old Rajinder Nagar, New Delhi-110060 holds a savings bank account ([protected]) in HDFC BANK. Due to some major issues i was not in Delhi for a while and i was not able to maintain a minimum balance in my account because of which i was charged for ₹600/- I am very disappointed with this and i want the bank to reverse these charges as soon as possible.
        HDFC Bank customer support has been notified about the posted complaint.
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          N
          Nanferns
          Feb 13, 2021
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          Harassment from HDFC RECOVERY Agents

          Hi

          I am HDFC customer from a long time. I have gone through a lot during the Lock down as being in the Tourism Industry I was jobless from March 2020 to Dec 2020. I have just started working in Jan. It had been a tough year. However the govt helped with the Monatorium for a limited time. When Monatorium was over the calls started coming in and I told them I am Jobless then I came to know that they are going to convert my salary...
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          Kdhdfc
          Feb 13, 2021
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          I received a refund from Zara to my hdfc account, the bank shared an sms stating the payment had been reversed but no payment actually credited nor does it show up in netbanking statement. Please resolve / clarify.
          HDFC Bank customer support has been notified about the posted complaint.
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            I
            Feb 12, 2021
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            Address: Nirmal nagar dharagiri. Navsari. GUJARAT

            Noc latar no risponsto benk
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              G
              GaneshKGopinathan
              Feb 12, 2021
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              My name is Ganesh Gopinathan and I am from Mumbai.
              I have taken HDFC Fastag as per the rules passed by Goverment of India.

              An amount of Rs. 85/- was wrongly dedected from my HDFC Fastag Wallet on 5 Dec, 2020 at Toll Palsit at 10:08:30 hrs for the travel I did not make.

              After talking to the HDFC Customer Care on 5 Dec, 2020 as per their advice I emailed the following things:

              I have send them 3 emails with the following details.

              Name
              Wallet ID
              Screenshot of email from HDFC
              Registration Copy
              Photograph of Car with Registration Number

              Email was made to "[protected]@hdfcbank.com"
              The HBL Number I received from HDFC was "[protected]"

              Since then I have made 8 calls to HDFC Customer Care but am always receiving the following response.

              "Our backend team will get back to you in 10 days" or
              "Our senior will get back to you in 24 hours"

              Date on which calls were made:
              05 dec 2020
              12 dec 2020 Mr Rupesh (said will resolve it soon)
              16 dec 2020 Ms Shivani (said will resolve it soon)
              12 jan 2021 3rd email
              21 jan 2021 (told me to wait for 3 working days)
              27 jan 2021 Ms Elina (told me to wait for 2 days)
              03 feb 2021 Mr Hussain (told me to wait for 10 days)
              12 feb 2021 Ms Palak (told me to wait for 2 days)

              Pls help me get back my Rs. 85/-

              Thanks and best regards,
              Ganesh Gopinathan
              Ph: [protected]
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                R
                remnavin
                from Sadipur, Uttar Pradesh
                Feb 12, 2021
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                I have been completely harassed buy the HDFC bank's call centre people . I have made a complain more than 10 time to stop these promotional call asking to take personal loans but nothing has happened .i am also registered to do no disturb service but stiill these call continue. Please save me from these HDFC bank loan department people.
                HDFC Bank customer support has been notified about the posted complaint.
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                  K
                  kishore2021
                  Feb 12, 2021
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                  Address: P NO 146 S3 2ND FLOOR V V APARTS, CRR PURAM L AND T COLONY, MUGALIVAKKAM

                  Credit card not dispatched since one year. Please dispatch the credit card as updated the current address in account. So please do the needful.
                  HDFC Bank customer support has been notified about the posted complaint.
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                    S
                    shaktiprasadpal
                    from Thaiyur, Tamil Nadu
                    Feb 12, 2021
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                    Address: Banglore , Kartik Nagar

                    Hello,

                    I have a salary account in Karnataka, Bangalore, Kartik nagar branch .
                    My my card is goin g to expire in end of Feb, My new card has been issued to my old company where i wouldn't able to receive. So i went to another branch of HDFC to receive a new card where i got the information that if didn't receive on my mailing address then my card will be back to my home branch(Banglore, Kartik nagar ) branch from where i should go and collect .
                    Two days before ( 10th Feb) i got an email that my card was undelivered so to collect my card from my home branch But when i went there i got informed that my card went back to chenai . so i need to cancel that card and need to apply for a new one which will get approved by the manager and i will receive that after one week and i had already ticket booked for my home town next week .
                    When i asked for instant card they told they don't have stock .

                    I don't have any plans to come to banglore for 3 weeks and end of this month my card will expire .

                    What ever information i received was wrong .
                    So i am totally not satisfied with the service, even informed by some of my friends who have accounts with HDFC for alternate option in future .

                    regards,
                    shakti prasad pal
                    HDFC Bank customer support has been notified about the posted complaint.
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                      T
                      timesflint
                      from Chennai, Tamil Nadu
                      Feb 12, 2021
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                      A KYC was submitted for a newly created account by me. But after 6 months of account creation, the account was blocked without any intimation. When I enquired the branch where I had submitted the KYC, the reason they had stated,
                      " Your KYC document was lost ".
                      Is this how a bank is supposed to act?
                      Loosing vital documents submitted with trust by customers.
                      Now, I was asked to submit a KYC for the second time.
                      After 2 days of calls, they initiated the process o[censored]ploading KYC.
                      Now it's been more than three days.
                      The account has not been activated yet.
                      They don't care the time and emergency of their customers.
                      HDFC Bank customer support has been notified about the posted complaint.
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                        Sai Chandra Reddy
                        Feb 12, 2021
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                        Address: Anantapur

                        Amount deduceted even itbis salary account
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                          Sudhanshu1988
                          from Jaipur, Rajasthan
                          Feb 12, 2021
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                          I had made two transactions on Amazon one for Rs 2000 and another for Rs 187 which I cancelled and they did the refund, I even got the message for the same as has been reversed and credited to my account from HDFC Bank but when I checked my account I do not see those amounts getting credited into my account.
                          HDFC Bank customer support has been notified about the posted complaint.
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                            Sejal Kankriya
                            Feb 12, 2021
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                            I have opened HDFC salary account in the month of November. And I received a message on 4th Dec, 2020 that my welcome kit is been delivered to Ahmednagar Station Road Branch. But when I went to the branch they said they haven't got the parcel. It is in transit. It's been 4 months approx I have opened the account and still I haven't got my passbook and debit card.
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                              srirag62
                              Feb 12, 2021
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                              Address: Gm Office S C C L

                              Raghusrinivasa purshothama kandadai
                              HDFC Bank customer support has been notified about the posted complaint.
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                                A
                                amans945
                                Feb 12, 2021
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                                Address: Mumbai - Sandoz House

                                A refund amount of 14, 088 was done from HDFC bank on
                                [protected]:48:04
                                but the amount is still not reflected in my bank account. i have visited HDFC branch many time but still no response from there side. its been more then a year they provided me with an ARN number

                                Bank ARN[protected]
                                +1 photos
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                                no update still
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                                  Neeraj Singh Karki
                                  Feb 12, 2021
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                                  Dear sir,
                                  I have opened a PPF account with HDFC after opening i found i got anna nagar chennai branch. My saving bank is also in hdfc bank
                                  and still not receive any cheque book or hard copy of proof .
                                  please make it near by to my bank account I am in New Delhi, so account in Chennai is not possible to process in future and after maturity, i will be trouble .So, Please Change branch at where my saving bank is which is
                                  in Gurgaon IFSCC code is- HDFC0000044
                                  HDFC Bank customer support has been notified about the posted complaint.
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                                    Chandanlkr
                                    Feb 11, 2021
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                                    Address: Patna

                                    Dear Sir,

                                    Hdfc bank is not giving joining after issuing offer letter and appointment letter. I am waiting for joining since May 2020.

                                    It has been already 8 month passed, but not provided joining. I resigned my previous organisation as per their confirmation.
                                    Regards,
                                    Chandan kumar
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                                      A
                                      atul borse
                                      from Bengaluru, Karnataka
                                      Feb 11, 2021
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                                      Resolved

                                      Address: HDFC Bank N4 CIDCO, in front of Gokul Sweets

                                      Recently i have updated my HDFC Bank Address in Aurangabad for getting Cheque book with my name mention over it.

                                      Message on 15th Jan 2021
                                      Dear Cardmember, statement for your credit card ending 5166 is generated. Min Amt due Rs. 2575. Total due Rs 3554. payment is due by 03rd Feb 21

                                      I received another message (04/02/2021) on my registered mobile number that my HDFC credit card 5166 (last digits) now reflects latest address/contact details as per my recent update to the linked savings/salary account.

                                      When checked credit card online account it is showing statement balance of Rs. 3554/-

                                      But, i have not received any credit card and money deduction happened.

                                      Request help in this regard.
                                      +1 photos
                                      Oct 20, 2021
                                      Complaint marked as Resolved 
                                      Complaint resolved, thanks.
                                      HDFC Bank customer support has been notified about the posted complaint.
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