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HDFC Bank Complaints & Reviews

2.9
Updated: Dec 16, 2025
Complaints 32901
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18416
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HDFC Bank reviews & complaints page 287

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S
Sheikbarith
Jan 22, 2021
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Address: Chennai

Hi, this is to inform you, I ordered that product in OnePlus on 20 Dec 2020. Unfortunately that order was cancel and refund was initiated on 23 dec 2020 PayU. Note this all transactions done only debit card based emi on payU. I spoke to that merchant side, the same amount was refund on payU transaction on particular account which one I m used on online order. But still that amount was not refund my. Account. What is the exact issue on bank side. Merchant clearly said, refund was successful and given the details of the same. Kindly look in to The issue immediately. Bank side loan amount due was initiated. Y I should pay undeliverable product.
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    M
    Manish Tigga
    Jan 21, 2021
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    Address: C1/6 Adiya homes 7th extension road SONARI Jamshedpur pin 831011

    I applied for fastag on 29/12/2020 and my id and wallet id generated . Wallet recharge but still i haven't received my fastag till now.
    +1 photos
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      F
      Faiza Jummal
      from Mumbai, Maharashtra
      Jan 21, 2021
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      They cheat and fool people to take free credit cards and then force them to pay gst ans other annual charges. For me it wasn't even a year and got that bloody standard bill. Now that is reversed so they are harassing me with the gst amounts. Why the hell should I pay to these cheaters who don't sell honestly and then when the time comes to help, assist and solve they hang up the calls, they say system is down. They have been ese lying to me since a month. Tomorrow I am going to go in the HDFC Fort branch and create a big scene for the card closure which I don't use it all. I never used a credit card and I don't wish to use one.
      Can someone take responsibility for this? Or everyone who works in the credit card department of HDFC are cowards and cheaters?
      HDFC Bank customer support has been notified about the posted complaint.
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        P
        Pink_niru
        Jan 21, 2021
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        I am trying to reset my NetBanking password with email and mobile OTP. but I never receive email OTP. I cant use debit card option as I dont have one. My personal banker and support team is not replying since 1 month
        HDFC Bank customer support has been notified about the posted complaint.
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          K
          kanseganesh
          from Mumbai, Maharashtra
          Jan 21, 2021
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          My credit card ending with 1869 is wrongly delivered to R.C. Vyas branch in Rajasthan. My account is in Goregaon branch and now I want to redispatch the card to a branch in Kalyan (Maharashtra).

          Tried reaching to my relationship manager Priyanka Singh who dispatched the credit card. But now she is not reachable nor getting any communication from her.

          I am not sure what to do to get the credit card delivered to my nearest branch.

          Ganesh
          HDFC Bank customer support has been notified about the posted complaint.
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            A
            Abhishek9844
            Jan 21, 2021
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            Address: Bangalore

            I have paid credit card due amount 16, 299 on Jan 12th 2021, But still in App and net banking its not reflected. I have called customer care many times but they are not responding properly
            HDFC Bank customer support has been notified about the posted complaint.
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              L
              Ligy Lewis
              from Bengaluru, Karnataka
              Jan 21, 2021
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              Hi..
              i applied fo fastag application on 23rd of December and until now not heard back from the HDFC Fastag team.
              HDFC Bank customer support has been notified about the posted complaint.
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                C
                from Bengaluru, Karnataka
                Jan 21, 2021
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                Resolved

                Hi, I cancelled an order on flipkart on 20th Jan 2021 and then immidetily i recived this message from HDFC Bank,

                Ur transaction on HDFC Bank DEBIT/ATM Card ending 3263 for Rs. 11690.00 has been credited/reversed by Flipkart Payme on[protected]:09:44:07

                but when I checked inline balance, then no ammount was credited.

                I am atttaching screenshot of that message
                Jan 21, 2021
                Complaint marked as Resolved 
                Recived Ammunt after 28 hours.
                HDFC Bank customer support has been notified about the posted complaint.
                This is screenshot for message

                Receive SMS for amount credited but not have not received any amount - Comment #3789995 - Image #0
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                  A
                  Anireddy Mahender Reddy
                  Jan 20, 2021
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                  Address: Hyderabad

                  Dear HDFC BANK,

                  I have been charge of 450₹+90₹ GST for auto pay return fees, Payment is done within time period. Then please levied this fake charges
                  HDFC Bank customer support has been notified about the posted complaint.
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                    D
                    Deepak Saini9412
                    Jan 20, 2021
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                    Dear sir/ma'am,

                    kindly remove my posp agent code from hdfc life ltd.
                    I am facing so much problems due to this code.
                    I want to join another insurance company but this code is creating problem in that process.
                    My user id id - hdd17173
                    pan no. Fdxps9061j
                    posp agent code is 00885193 .

                    Please do the needful as soon as possible

                    thanks & regards
                    deepak saini
                    mob - [protected]
                    email id - [protected]@gmail.Com
                    +1 photos
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                      K
                      kalyan chakravarthy Gundavarapu
                      Jan 20, 2021
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                      Address: Mumbai

                      Fastag consumer id:[protected]

                      I have been using Fastag from 2018 December. From Dec 2020, I am unable to reload my fastag wallet id. When contacted customer care on Dec 14 2020, i have been asked to send my KYC documents to fastag disputes mail id given. On the same day I have sent a mail and got acknowledgement saying it will be done in 10 days.

                      After that i have spoken to them every week asking to unblock my account, every time they say another 3 days.

                      My recent mail reference on 5th jan is HBL=[protected].

                      please unfreeze my wallet id so I can recharge.
                      HDFC Bank customer support has been notified about the posted complaint.
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                        P
                        prkblue
                        from Saharanpur, Uttar Pradesh
                        Jan 20, 2021
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                        Address: Bareilly

                        I was charged finance charges of Rs2764.99 on my credit card... these were later reversed by the bank immediately when I contacted the bank... however GST @18% (Rs497.70) has not been reversed yet even after numerous emails and requests.
                        Similarly, I was contacted by my relationship manager, a representative of HDFC Bank, Mr Abhishek Sharma and he offered me an upgrade on my Titatnium Times Card to a lifetime free Platinum Times card if I used a card for a certain amount. Only after obtaining absolute conifrmation from the employee did I acquiesce to the upgrade and fulfilled the criteria immediately... however i was charged Rs 1000 as membership fee and Rs 180 GST on it... the Rs 1000 was immediately reversed when it was brought to attention of the bank. However, the GST amount has still not been reversed.
                        I am writing on this consumer complaint forum to bring to light to other customers the bank's malpractice of not reversing the GST charged even though the initial charges have been admitted as false and reversed...
                        HDFC Bank customer support has been notified about the posted complaint.
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                          T
                          Thakur Strike
                          from Delhi, Delhi
                          Jan 20, 2021
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                          Dear sir/mam,

                          In this current bill statement, the amount of 13740. 24 (02/01/2021) rs has been charged..

                          So i want to know, what is this and why is it added in my current bill..

                          So please help me in this and send me clarification for further to associate with credit card services..

                          Attachment is attached for your reference..

                          Regards
                          UDAY THAKUR
                          Register no. [[protected]]
                          +2 photos
                          HDFC Bank customer support has been notified about the posted complaint.
                          Jan 25, 2021
                          Updated by Thakur Strike
                          Pls update on this.
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                            F
                            faheem rasheed
                            from Mumbai, Maharashtra
                            Jan 20, 2021
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                            Hello,

                            There are some discrepancies in my credit card bill. I, in this regard called Customer Care, After a whole lot of tiring process finally managed to get someone on the call. Before i could even start the conversation, the call was dropped. Now can't connect again since the IVR doesn't give me any option for talking to them.
                            There is a lot of discrepancies in my credit card bill. Who is going to solve this? if the customer care doesn't respond to the customers ?

                            Thanks,
                            Faheem Rashid
                            fa.ra.bh[at]gmail dot com
                            HDFC Bank customer support has been notified about the posted complaint.
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                              K
                              kota.raj44
                              from Hyderabad, Telangana
                              Jan 20, 2021
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                              This is really frustrating from the HDFC Bank. Getting too many calls (atleast 10 calls daily) from the HDFC personal loan agencies and asking us for the personal loan requirement.
                              We never went to the HDFC bank for personal loans.

                              How come the numbers are passed to the bank agencies?

                              If we ask anything with the agency team, they are talking too much vulgar language.

                              FYI, we regularly get the calls only from HDFC not from any other banks.
                              HDFC Bank customer support has been notified about the posted complaint.
                              Jan 20, 2021
                              Updated by kota.raj44
                              here is an example that i got a call from hdfc bank agency and this guy talked like a street dog.
                              +91-[protected].
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                                L
                                Lalitmalik
                                from Noida, Uttar Pradesh
                                Jan 20, 2021
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                                I don’t know why your services are getting pathetic day by day, I registered for an Ipo through zerodha and tried accepting the mandate from Bhim upi app, that got stuck in between, now the transaction failed but the bank has hold the amount, I am trying to reach customer care executive but not getting any otp to validate.
                                HDFC Bank customer support has been notified about the posted complaint.
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                                  J
                                  Jency Paul
                                  from Delhi, Delhi
                                  Jan 20, 2021
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                                  I am jency paul and I hav a hdfc credit card ending ***0156. I got a statement of Rs.1394 for the month of january and I have not been using this card for 5-6 months due to my loss of job. I don't need this membership and kindly please deactivate and refund my amount to my account.
                                  +1 photos
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                                    J
                                    Jency Paul
                                    from Delhi, Delhi
                                    Jan 20, 2021
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                                    I am Jency paul and I own a credit card of hdfc card ending *****0156.I got a statement of 1394 and it was mentioned one assist MFEE.I have not been using my card for 5-6 months as I lost my job due to pandemic and how can u ask me to pay this amount. Kindly please deactivate the membership and refund my amount asap.
                                    +1 photos
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                                      G
                                      Gangadhar0
                                      from Bengaluru, Karnataka
                                      Jan 20, 2021
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                                      Hdfc has converted three of the Amazon refund transactions into EMI to fetch illegal processing fee, igst and installment amount from me.

                                      The illegal transaction details are given below.

                                      09999999980117004805845)
                                      09999999980117004805795)
                                      09999999980117004805811)
                                      09999999980117004805852)
                                      09999999980117004805829)
                                      09999999980117004805803)
                                      09999999980117004805837)
                                      09999999980114004805966)
                                      09999999980114004805958)
                                      IGST-VPS[protected]RATE 18.0 -29 (Ref# 09999999980114004805958
                                      IGST-VPS[protected]RATE 18.0 -29 (Ref# 09999999980114004805966)

                                      Hdfc has to address this issue within one week and get it sorted. Also ask mr. Vijaykumar j to be available for the call on weekdays.

                                      I want this issue to be closed within one week.
                                      HDFC Bank customer support has been notified about the posted complaint.
                                      Jan 23, 2021
                                      Updated by Gangadhar0
                                      Even after the first complaint, hdfc is not giving proper information about credit card statement and asking for full amount payment.

                                      As I am salaried individual, I cannot afford to pay whole 44000rs of credit card bill completely. The statement does include improper charges like Emi processing fee, gst for emi which I have not availed. I am demanding to the bank to give revised correct credit card statement with proper amount to pay end of the month.

                                      There is no quick response from hdfc for grievance readdressal. like you put late payment fees the very next minute of late payment the same should be the speed of response towards customer complaints.
                                      Feb 08, 2021
                                      Updated by Gangadhar0
                                      As discussed on call with vijaykumar j. I have paid 20000 rs against improper bill of 44000rs towards hdfc credit card bill. The phone conversation happened on 1st February 15.32pm.
                                      According to that vijaykumar j has agreed and committed that hdfc will not put any late payment fee. I will raise a concern if any late payment charges are put in February statement.
                                      Mar 04, 2021
                                      Updated by Gangadhar0
                                      Please help. Hdfc is defying the complaint and not resolving the issue

                                      Two people Mr Suriya and mr Vijaykumar j are not answering the call and not replying to the mail. Please take action against Mr Vijaykumar J and Suriya manager of customer service dept
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                                        Lalit Mohan Tripathi
                                        from Mumbai, Maharashtra
                                        Jan 19, 2021
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                                        In Forgot Password option not receiving OTP on mail while on Phone it is being received properly. Contacted Customer care yesterday 2 times, they have no clear answer.
                                        HDFC Bank customer support has been notified about the posted complaint.
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