HDFC Bank Complaints & Reviews

I am trying to reset my NetBanking password with email and mobile OTP. but I never receive email OTP. I cant use debit card option as I dont have one. My personal banker and support team is not replying since 1 month

My credit card ending with 1869 is wrongly delivered to R.C. Vyas branch in Rajasthan. My account is in Goregaon branch and now I want to redispatch the card to a branch in Kalyan (Maharashtra).

Tried reaching to my relationship manager Priyanka Singh who dispatched the credit card. But now she is not reachable nor getting any communication from her.

I am not sure what to do to get the credit card delivered to my nearest branch.

Ganesh

I have paid credit card due amount 16, 299 on Jan 12th 2021, But still in App and net banking its not reflected. I have called customer care many times but they are not responding properly

Hi..
i applied fo fastag application on 23rd of December and until now not heard back from the HDFC Fastag team.

Hi, I cancelled an order on flipkart on 20th Jan 2021 and then immidetily i recived this message from HDFC Bank,

Ur transaction on HDFC Bank DEBIT/ATM Card ending 3263 for Rs. 11690.00 has been credited/reversed by Flipkart Payme on[protected]:09:44:07

but when I checked inline balance, then no ammount was credited.

I am atttaching screenshot of that message

Dear HDFC BANK,

I have been charge of 450₹+90₹ GST for auto pay return fees, Payment is done within time period. Then please levied this fake charges

Dear sir/ma'am,

kindly remove my posp agent code from hdfc life ltd.
I am facing so much problems due to this code.
I want to join another insurance company but this code is creating problem in that process.
My user id id - hdd17173
pan no. Fdxps9061j
posp agent code is 00885193 .

Please do the needful as soon as possible

thanks & regards
deepak saini
mob - [protected]
email id - [protected]@gmail.Com

Fastag consumer id:[protected]

I have been using Fastag from 2018 December. From Dec 2020, I am unable to reload my fastag wallet id. When contacted customer care on Dec 14 2020, i have been asked to send my KYC documents to fastag disputes mail id given. On the same day I have sent a mail and got acknowledgement saying it will be done in 10 days.

After that i have spoken to them every week asking to unblock my account, every time they say another 3 days.

My recent mail reference on 5th jan is HBL=[protected].

please unfreeze my wallet id so I can recharge.

I was charged finance charges of Rs2764.99 on my credit card... these were later reversed by the bank immediately when I contacted the bank... however GST @18% (Rs497.70) has not been reversed yet even after numerous emails and requests.
Similarly, I was contacted by my relationship manager, a representative of HDFC Bank, Mr Abhishek Sharma and he offered me an upgrade on my Titatnium Times Card to a lifetime free Platinum Times card if I used a card for a certain amount. Only after obtaining absolute conifrmation from the employee did I acquiesce to the upgrade and fulfilled the criteria immediately... however i was charged Rs 1000 as membership fee and Rs 180 GST on it... the Rs 1000 was immediately reversed when it was brought to attention of the bank. However, the GST amount has still not been reversed.
I am writing on this consumer complaint forum to bring to light to other customers the bank's malpractice of not reversing the GST charged even though the initial charges have been admitted as false and reversed...

Dear sir/mam,

In this current bill statement, the amount of 13740. 24 (02/01/2021) rs has been charged..

So i want to know, what is this and why is it added in my current bill..

So please help me in this and send me clarification for further to associate with credit card services..

Attachment is attached for your reference..

Regards
UDAY THAKUR
Register no. [[protected]]

Hello,

There are some discrepancies in my credit card bill. I, in this regard called Customer Care, After a whole lot of tiring process finally managed to get someone on the call. Before i could even start the conversation, the call was dropped. Now can't connect again since the IVR doesn't give me any option for talking to them.
There is a lot of discrepancies in my credit card bill. Who is going to solve this? if the customer care doesn't respond to the customers ?

Thanks,
Faheem Rashid
fa.ra.bh[at]gmail dot com

This is really frustrating from the HDFC Bank. Getting too many calls (atleast 10 calls daily) from the HDFC personal loan agencies and asking us for the personal loan requirement.
We never went to the HDFC bank for personal loans.

How come the numbers are passed to the bank agencies?

If we ask anything with the agency team, they are talking too much vulgar language.

FYI, we regularly get the calls only from HDFC not from any other banks.

I don’t know why your services are getting pathetic day by day, I registered for an Ipo through zerodha and tried accepting the mandate from Bhim upi app, that got stuck in between, now the transaction failed but the bank has hold the amount, I am trying to reach customer care executive but not getting any otp to validate.

I am jency paul and I hav a hdfc credit card ending ***0156. I got a statement of Rs.1394 for the month of january and I have not been using this card for 5-6 months due to my loss of job. I don't need this membership and kindly please deactivate and refund my amount to my account.

I am Jency paul and I own a credit card of hdfc card ending *****0156.I got a statement of 1394 and it was mentioned one assist MFEE.I have not been using my card for 5-6 months as I lost my job due to pandemic and how can u ask me to pay this amount. Kindly please deactivate the membership and refund my amount asap.

Hdfc has converted three of the Amazon refund transactions into EMI to fetch illegal processing fee, igst and installment amount from me.

The illegal transaction details are given below.

09999999980117004805845)
09999999980117004805795)
09999999980117004805811)
09999999980117004805852)
09999999980117004805829)
09999999980117004805803)
09999999980117004805837)
09999999980114004805966)
09999999980114004805958)
IGST-VPS[protected]RATE 18.0 -29 (Ref# 09999999980114004805958
IGST-VPS[protected]RATE 18.0 -29 (Ref# 09999999980114004805966)

Hdfc has to address this issue within one week and get it sorted. Also ask mr. Vijaykumar j to be available for the call on weekdays.

I want this issue to be closed within one week.

In Forgot Password option not receiving OTP on mail while on Phone it is being received properly. Contacted Customer care yesterday 2 times, they have no clear answer.

I visited the HDFC Bank branch on Chandigarh Rd, Sector 32A, Ludhiana, in May 2019 to know my customer id and they offered me Money Back credit card. I asked the officer there that can I convert the amount spended in to EMI, she said that you can do. After that I started doing transactions and I asked on customer helpline that EMI conversion is not available on my credit card. They said that after sometime this service will be available on...

The Bank has charged me Rs 590 for Depository charges on Demat account which was not being used. Please take the needful action or let me know what needs to be done from my side. We were forced to take the demat account and mentioned like its free of cost, now charging the fee which was surprising to me.

Dear Sir/Madam,
I am writing to inform you that my current income is dependent on my father's Income Only, He is a Hand Loom Weaver is not enough for me to be able to make any payments towards my alleged debt at this time. I am writing to explain my last missed payment, and also to request some leniency in regards to my outstanding payments.
I have just lost my job, and have no income coming in. When I purchased my house and took on this loan, I had over 30, 000 INR coming in every month, and paying my bills was not an issue. But, in my current situation, I have no money coming in, and making payments is becoming difficult for me.I am writing this letter to inform you that I am temporarily out of work, which has caused serious financial difficulty for my family. I have workers’ compensation as well as unemployment in this Covid time, but these are just enough to pay my mortgage and feed my family. Because of my hardship. I expect to be back to work and receiving my full salary by that time. If I am able to work sooner, I will inform you and return to making the usual payments.
I prefer to deal with you directly and not a collection agency. I fully intend to pay my debts, but I need a bit more time. I also request that you withhold any interest on my debt.
If at any time I am in a position to resume payments on the alleged debt, I will contact you immediately to make appropriate arrangements. I thank you for your patience and understanding during this difficult time. This communication is provided solely for the purposes of notifying you to communicate in writing only and does not constitute an acknowledgment of the alleged debt described above.I am requesting a reconsolidation of my debt so I will have an easier time paying it off. Please contact me with an alternate plan if we can work something out.
Please send a response to this letter in writing at the address above. I can also be reached at +91 [protected] and at [protected]@email.com. Thank you for taking the time to consider my request, and I hope to have a favorable reply
I am writing to explain my last missed payment, and also to request some leniency in regards to my outstanding payments.

This Is Mr. A. SADHIK BATSHA from Tirupur, Tamil Nadu, I am B.Tech Graduate.
I am a user of HDFC Bank I was using HDFC bank for the last 6+ years it's my salary account providing my previous company INTERTEK INDIA PVT LTD, a working period in this Company I have applied for a personal loan and credit card in HDFC Bank for my use.I have got the personal loan 5 lakes for 60 months due paid in monthly 10, 103.00. And also sometimes applying the EMI based loan for Credit Card.I have just lost my job, and have no income coming in. When I purchased my personal Loan/Credit card and took on this loan, I had over 30, 000 INR coming in every month, and paying my bills was not an issue. But, in my current situation, I have no money coming in, and making payments is becoming difficult for me. My All EMI like Loan and Credit Card payments going very well, Unfortunately, due to covid-19 I lost my job. Myself and My Friend to start a business in the textile certification field, Unfortunately, we are facing a very struggle in Covid time, we do not get a business in that time so not able to pay by credit card/personal loan payment as properly. So we are facing many calls and many emails and advocate notices receive from Bankside. The bank employee call to me taking a very worst Conversation with me, it’s really disappointed us. Also, receive many letters received from advocates stated that words really panic and fear. Some time they bank person calling to my friends and my ex-company to telling to my matter. It’s a really suffer to me. Enclosed letter for your reference. I settle my pending due month-wise, once I get a job.
Please Help me and resolve the issues. I have some critical situation so only unable to make the payment on time.
Thanking you & kind of you.