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Updated: Dec 16, 2025
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S
suganpsg
from Indore, Madhya Pradesh
Jan 19, 2021
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Applied for hdfc fastag online with payment of rs.500, also uploaded the necessary supporting documents and vehicle registration certificate.
After that i received customer id & wallet id on 24/03/2020 through sms and email. Even my wallet was recharged for inr.300. But still i haven't received fast tag sticker.
The tollfree does not work and i'm struggling with fastag as it is going to be mandatory from 15th dec onwards.

And also mailed the required docs to fastag.[protected]@insolutionsglobal.com on sep/ 23 / 2020. No actions were taken still.
HDFC Bank customer support has been notified about the posted complaint.
Feb 24, 2021
Updated by suganpsg no update as of Feb 24. Can you please help
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    M
    Mittaludit
    from Mumbai, Maharashtra
    Jan 19, 2021
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    Amount of Rs. 53830 has been deducted from my account with reference MCTF and this payment was not made by me and i called the bank they are not ready to help me out the contact number is [protected].
    HDFC Bank customer support has been notified about the posted complaint.
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      B
      Brenda Magee
      from Mumbai, Maharashtra
      Jan 19, 2021
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      Address: Chennai

      I need to know the status of my refund, online purchases made in the month of Dec 2020 and a refund was made, on 22/12/2020 the refund was credited by them, it has been more than a month but still I haven't received my refund.
      +3 photos
      HDFC Bank customer support has been notified about the posted complaint.
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        B
        Bishwajeet Chowdhury
        from Delhi, Delhi
        Jan 19, 2021
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        Address: MUMABAI

        Closed all loan against hdfc credit card no [protected] but still it s shown in my cibil, it effects my borrowing capacity of my car loan kindly resolved

        ph no [protected]
        card no [protected]
        bank -hdfc
        HDFC Bank customer support has been notified about the posted complaint.
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          R
          Raghavan Iyer
          from Chennai, Tamil Nadu
          Jan 19, 2021
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          Address: 7, TL Raghupathy Street, Radha Nagar, Chromepet, Chennai 600044

          I am S Raghavan Iyer, aged 58 years.

          This is regarding my credit card with number ending with 0807.

          Due to the lock down, I lost my livelihood, and I have an outstanding amount against the card. I had to change my residence to reduce the rent.

          I could not update the bank regarding change of residence and address. But I have responded to each and everu phone call from the bank,

          Now, the bank's agent is harassing my brother-in-law because I an not available at the previous address. Even after I updated the bank's agent about my new address, He continue to harass my brother-in-law.

          The bank's agent threatens to harass my brother-in-law if I don't pay.

          I pray that the bank's gent be stopped from harasing my brother-in-law and his family/
          HDFC Bank customer support has been notified about the posted complaint.
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            J
            Jayask18
            Jan 19, 2021
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            Address: 759, ITC Centre Anna Salai Chennai - 600002

            I am staying for a longer period abroad and my indian number was not going to be active.
            So i visited my nearest branch in india and updated my number to my international number after confirming from the bank that i can receive otps on my international number.
            However after coming over here i am not receiving any otps on my international number after multiple retries
            I am struggling to do any transaction due to this.
            HDFC Bank customer support has been notified about the posted complaint.
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              J
              Jayask18
              Jan 19, 2021
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              Address: 759, ITC Centre, Anna Salai, Chennai, Tamil Nadu 600002, India

              I am staying for a longer period abroad and my indian number was not going to be active.
              So i visited my nearest branch in india and updated my number to my international number after confirming from the bank that i can receive otps on my international number.
              However after coming over here i am not receiving any otps on my international number after multiple retries.
              I have been struggling to do any transactions due to this.
              HDFC Bank customer support has been notified about the posted complaint.
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                T
                Tharvesh
                Jan 18, 2021
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                I have detection of Rs. 590 once in every three months. I have approached the bank several times and they couldn't solve the issue and stop my deductions.
                +1 photos
                HDFC Bank customer support has been notified about the posted complaint.
                Feb 20, 2021
                Updated by Tharvesh                 Not yet resolved. no use of just notifying HDFC.
                View replies
                Till this time of writing my complaint was not resolved even though u mentioned as "HDFC Bank customer support has been notified about the posted complaint"

                Isaqmc - Comment #3798766 - Image #0
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                  I
                  Ishan Soni
                  from Delhi, Delhi
                  Jan 18, 2021
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                  I recently got my fastag acc and then travelled from indore to bhopal. Payments were nice but the other day i got a notifiaction that u have been debited by 371rs for adjustment entry. I dont get the deduction. Pls take this form into action asap.
                  HDFC Bank customer support has been notified about the posted complaint.
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                    K
                    Karthik493
                    Jan 18, 2021
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                    Hi Team,

                    I have applied for a hdfc fastag on Dec 27th 2020 and the application reference number is HR[protected]. Till now it hasn't been delivered and i have no clue whom to reachout. When i call my relationship manager it always say busy. Please help me to deliver the fastag ASAP. Please let me know if you need any more information to process my request.

                    Thank you
                    HDFC Bank customer support has been notified about the posted complaint.
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                      S
                      sushant chandratre
                      from Nashik, Maharashtra
                      Jan 18, 2021
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                      I had Ordered a Product from Moglix.com on EMI on my Credit Card.
                      But due to their Delay in Updating the status i had cancelled the product. This happened twice. The amount deducted from my Card was credited back by Moglix. But now when i checked the statement its showing the same amount was deducted both of the time from my account right after it was credited under the name of MER EMI, LOAN PRECL.
                      AS per the Loan Detail in Credit Card Tab both the EMI has been closed. Detail of the cancellation of the product and its EMI is as follow .
                      1st ORDER placed on[protected] Cancelled on 5-1-2021 IMG attached
                      2nd ORDER placed on 6-1-2021 Cancelled on 9-1-2021 IMG attached
                      Now the amount Debited under the name of Loan is showing in my Unbilled amount of Credit Card.
                      its a sincere Request from me to Please resolve the Problem.
                      Thank you.
                      +4 photos
                      HDFC Bank customer support has been notified about the posted complaint.
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                        T
                        tannysngh
                        from Bengaluru, Karnataka
                        Jan 18, 2021
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                        My New NPS account is currently frozen and I am not able to contribute

                        Account date: 15-Jan-2020
                        Status: Frozen as KYC verification pending/rejected/Employer Confirmation pending
                        PRAN:[protected]

                        Please do the needful at the earliest.
                        I am not able to locate any customer care number to raise this directly with HDFC.
                        HDFC Bank customer support has been notified about the posted complaint.
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                          A
                          Ashish8826
                          from Delhi, Delhi
                          Jan 18, 2021
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                          I did a transaction on 7th January on smart buy via hdfc debit card money got debited from my card but the order was failed. I bought 1750rs Amazon Gift Voucher from smartbuy also order not showing in the order history.
                          I tried many times to contact hdfc customer support but they disconnect my call.
                          I already sent mail to HDFC and GYFTR but still my issue in pending it's almost 10 days over now.

                          Transaction Reference No. 936376
                          Mobile:- [protected]

                          Thanks,
                          Ashish kumar
                          HDFC Bank customer support has been notified about the posted complaint.
                          Feb 06, 2021
                          Updated by Ashish8826                           Still they not credited my refund . What to do ? Its almost one month over now. Their customer executive making only excuses but not resolving my issue. If they will not refund my money till Tuesday then i have to forward my issue to RBI.
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                            Y
                            Yokesh Yok
                            from Calicut, Kerala
                            Jan 18, 2021
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                            Resolved

                            Yesterday night around 1AM there was an unauthorized transaction made on my credit card ending 4878. SMS I received was "ALERT:Rs.329.00 spent via CREDIT Card xx4878 at AMAZON1258399 on[protected]:01:12:27 without PIN/OTP.". Card was with me, and I have checked all the amazon accounts where this card was linked, but there were no transactions made, even though it says "AMAZON1258399".
                            Amazon gets my OTP for a transaction even less than Rs.100, but this transaction didn't get the OTP. This is surely a fraud unauthorized transaction. Looking for proper resolution to my complaint.
                            +1 photos
                            Jan 19, 2021
                            Complaint marked as Resolved 
                            I'm sorry. I found the reason why & how it happened. I used my card for subscribing Amazon prime for my friend's account. But it was set (somehow) as auto-renewal, so it took amount on my card automatically. Even my friend didn't know this auto-renewal happened, he just got message regarding this and then he informed me.
                            HDFC Bank customer support has been notified about the posted complaint.
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                              S
                              Sunil84
                              from Hyderabad, Telangana
                              Jan 18, 2021
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                              Resolved

                              Address: Hyerabad
                              Website: www.hdfcbank.com

                              HDFC sales guy has a sold me a credit card, during the purchase he informed me that there won't be any charges on my card but now when I called the HDFC costumer care they have informed me that there will be an annual fee on the card but I was informed by sales guy that there will be zero fee on my card.
                              This is plain cheating and I want my charges to be waived if not possible I want my card to be closed before the charges are levied.
                              My registered No: [protected]
                              Jan 23, 2021
                              Complaint marked as Resolved 
                              Issue Resolved in very quick time. Thank you.
                              HDFC Bank customer support has been notified about the posted complaint.
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                                V
                                Vivek999star
                                from Delhi, Delhi
                                Jan 17, 2021
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                                I made a payment of HDFC card ending with 3592 of Rs.3 0080 thorough CRED app which shows different HDFC card ending with 3493 and shown my statement I made a payment on the wrong credit card which is 3493
                                HDFC Bank customer support has been notified about the posted complaint.
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                                  H
                                  Harihar Chavali
                                  Jan 17, 2021
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                                  Hi Team,

                                  I made a recharge of INR 1000 to my HDFC Fastag Wallet with ID [protected] and the transaction was successful with the following details:
                                  POS TID: 76008706/E
                                  Ref:[protected]

                                  However, the amount is not reflecting in my wallet and in general, I'm facing issues with recharging my HDFC Fastag wallet as the payment options (which are narrowed down to very few) barely work and even when they work, they result in issues like this wherein HDFC very conveniently deducts funds and yet never updates our profiles. Not sure if this has anything to do with the fact that I don't have an HDFC account and yet unfortunately had to go with HDFC as the Fastag vendor, which is my car showroom's doing by the way.

                                  Please help or suggest if I could better go with competent Fastag vendors like ICICI or PayTM or Bank of Baroda etc., in case HDFC is not really able to seamlessly handle Fastag.

                                  Thank you!
                                  HDFC Bank customer support has been notified about the posted complaint.
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                                    P
                                    Pooja Lakhera
                                    from Delhi, Delhi
                                    Jan 16, 2021
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                                    This is in reference to the transaction made in my account under the header of depository charges; without any intimidation by the hdfc bank.

                                    Kindly be informed that an amount of rs 885.00/- was deducted from my savings/salary account on 15 jan 2021 under the name of depository charges dec-2020.

                                    Kindly refund this amount.
                                    HDFC Bank customer support has been notified about the posted complaint.
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                                      R
                                      Ranisati
                                      from Kolkata, West Bengal
                                      Jan 16, 2021
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                                      DATE: 16.01.2021
                                      TIME:2.00 PM TO 4.00PM
                                      Unable to make GST payment without OTP received in our registered mobile number. Failed 4 times because OTP not received on time and user timed out. We have been facing this problem for the last 1 month and making payment through HDFC Bank is becoming tedious job.
                                      Please take necessary steps against the bank to rectify the server issue.
                                      HDFC Bank customer support has been notified about the posted complaint.
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                                        M
                                        mayank_89
                                        from Mumbai, Maharashtra
                                        Jan 16, 2021
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                                        I had applied online for Fastag from your portal on 05/12/2020.
                                        HFR01705814

                                        It was also informed that the fastags will be delivered within 7 working days . But till date the same has not been received .
                                        I am already call to customer care and mail but no any valid reason provide by Fastag customer care Team.

                                        [protected]@hdfcbank.com

                                        This is a very pathetic case of inordinate delay .
                                        Kindly do the needful urgently.
                                        +1 photos
                                        HDFC Bank customer support has been notified about the posted complaint.
                                        Jan 25, 2021
                                        Updated by mayank_89                                         Still no any update received by bank.
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