HDFC Bank Complaints & Reviews

I visited the HDFC Bank branch on Chandigarh Rd, Sector 32A, Ludhiana, in May 2019 to know my customer id and they offered me Money Back credit card. I asked the officer there that can I convert the amount spended in to EMI, she said that you can do. After that I started doing transactions and I asked on customer helpline that EMI conversion is not available on my credit card. They said that after sometime this service will be available on...

The Bank has charged me Rs 590 for Depository charges on Demat account which was not being used. Please take the needful action or let me know what needs to be done from my side. We were forced to take the demat account and mentioned like its free of cost, now charging the fee which was surprising to me.

Dear Sir/Madam,
I am writing to inform you that my current income is dependent on my father's Income Only, He is a Hand Loom Weaver is not enough for me to be able to make any payments towards my alleged debt at this time. I am writing to explain my last missed payment, and also to request some leniency in regards to my outstanding payments.
I have just lost my job, and have no income coming in. When I purchased my house and took on this loan, I had over 30, 000 INR coming in every month, and paying my bills was not an issue. But, in my current situation, I have no money coming in, and making payments is becoming difficult for me.I am writing this letter to inform you that I am temporarily out of work, which has caused serious financial difficulty for my family. I have workers’ compensation as well as unemployment in this Covid time, but these are just enough to pay my mortgage and feed my family. Because of my hardship. I expect to be back to work and receiving my full salary by that time. If I am able to work sooner, I will inform you and return to making the usual payments.
I prefer to deal with you directly and not a collection agency. I fully intend to pay my debts, but I need a bit more time. I also request that you withhold any interest on my debt.
If at any time I am in a position to resume payments on the alleged debt, I will contact you immediately to make appropriate arrangements. I thank you for your patience and understanding during this difficult time. This communication is provided solely for the purposes of notifying you to communicate in writing only and does not constitute an acknowledgment of the alleged debt described above.I am requesting a reconsolidation of my debt so I will have an easier time paying it off. Please contact me with an alternate plan if we can work something out.
Please send a response to this letter in writing at the address above. I can also be reached at +91 [protected] and at [protected]@email.com. Thank you for taking the time to consider my request, and I hope to have a favorable reply
I am writing to explain my last missed payment, and also to request some leniency in regards to my outstanding payments.

This Is Mr. A. SADHIK BATSHA from Tirupur, Tamil Nadu, I am B.Tech Graduate.
I am a user of HDFC Bank I was using HDFC bank for the last 6+ years it's my salary account providing my previous company INTERTEK INDIA PVT LTD, a working period in this Company I have applied for a personal loan and credit card in HDFC Bank for my use.I have got the personal loan 5 lakes for 60 months due paid in monthly 10, 103.00. And also sometimes applying the EMI based loan for Credit Card.I have just lost my job, and have no income coming in. When I purchased my personal Loan/Credit card and took on this loan, I had over 30, 000 INR coming in every month, and paying my bills was not an issue. But, in my current situation, I have no money coming in, and making payments is becoming difficult for me. My All EMI like Loan and Credit Card payments going very well, Unfortunately, due to covid-19 I lost my job. Myself and My Friend to start a business in the textile certification field, Unfortunately, we are facing a very struggle in Covid time, we do not get a business in that time so not able to pay by credit card/personal loan payment as properly. So we are facing many calls and many emails and advocate notices receive from Bankside. The bank employee call to me taking a very worst Conversation with me, it’s really disappointed us. Also, receive many letters received from advocates stated that words really panic and fear. Some time they bank person calling to my friends and my ex-company to telling to my matter. It’s a really suffer to me. Enclosed letter for your reference. I settle my pending due month-wise, once I get a job.
Please Help me and resolve the issues. I have some critical situation so only unable to make the payment on time.
Thanking you & kind of you.

Applied for hdfc fastag online with payment of rs.500, also uploaded the necessary supporting documents and vehicle registration certificate.
After that i received customer id & wallet id on 24/03/2020 through sms and email. Even my wallet was recharged for inr.300. But still i haven't received fast tag sticker.
The tollfree does not work and i'm struggling with fastag as it is going to be mandatory from 15th dec onwards.

And also mailed the required docs to fastag.[protected]@insolutionsglobal.com on sep/ 23 / 2020. No actions were taken still.

Amount of Rs. 53830 has been deducted from my account with reference MCTF and this payment was not made by me and i called the bank they are not ready to help me out the contact number is [protected].

I need to know the status of my refund, online purchases made in the month of Dec 2020 and a refund was made, on 22/12/2020 the refund was credited by them, it has been more than a month but still I haven't received my refund.

Closed all loan against hdfc credit card no [protected] but still it s shown in my cibil, it effects my borrowing capacity of my car loan kindly resolved

ph no [protected]
card no [protected]
bank -hdfc

I am S Raghavan Iyer, aged 58 years.

This is regarding my credit card with number ending with 0807.

Due to the lock down, I lost my livelihood, and I have an outstanding amount against the card. I had to change my residence to reduce the rent.

I could not update the bank regarding change of residence and address. But I have responded to each and everu phone call from the bank,

Now, the bank's agent is harassing my brother-in-law because I an not available at the previous address. Even after I updated the bank's agent about my new address, He continue to harass my brother-in-law.

The bank's agent threatens to harass my brother-in-law if I don't pay.

I pray that the bank's gent be stopped from harasing my brother-in-law and his family/

I am staying for a longer period abroad and my indian number was not going to be active.
So i visited my nearest branch in india and updated my number to my international number after confirming from the bank that i can receive otps on my international number.
However after coming over here i am not receiving any otps on my international number after multiple retries
I am struggling to do any transaction due to this.

I am staying for a longer period abroad and my indian number was not going to be active.
So i visited my nearest branch in india and updated my number to my international number after confirming from the bank that i can receive otps on my international number.
However after coming over here i am not receiving any otps on my international number after multiple retries.
I have been struggling to do any transactions due to this.

I have detection of Rs. 590 once in every three months. I have approached the bank several times and they couldn't solve the issue and stop my deductions.

I recently got my fastag acc and then travelled from indore to bhopal. Payments were nice but the other day i got a notifiaction that u have been debited by 371rs for adjustment entry. I dont get the deduction. Pls take this form into action asap.

Hi Team,

I have applied for a hdfc fastag on Dec 27th 2020 and the application reference number is HR[protected]. Till now it hasn't been delivered and i have no clue whom to reachout. When i call my relationship manager it always say busy. Please help me to deliver the fastag ASAP. Please let me know if you need any more information to process my request.

Thank you

I had Ordered a Product from Moglix.com on EMI on my Credit Card.
But due to their Delay in Updating the status i had cancelled the product. This happened twice. The amount deducted from my Card was credited back by Moglix. But now when i checked the statement its showing the same amount was deducted both of the time from my account right after it was credited under the name of MER EMI, LOAN PRECL.
AS per the Loan Detail in Credit Card Tab both the EMI has been closed. Detail of the cancellation of the product and its EMI is as follow .
1st ORDER placed on[protected] Cancelled on 5-1-2021 IMG attached
2nd ORDER placed on 6-1-2021 Cancelled on 9-1-2021 IMG attached
Now the amount Debited under the name of Loan is showing in my Unbilled amount of Credit Card.
its a sincere Request from me to Please resolve the Problem.
Thank you.

My New NPS account is currently frozen and I am not able to contribute

Account date: 15-Jan-2020
Status: Frozen as KYC verification pending/rejected/Employer Confirmation pending
PRAN:[protected]

Please do the needful at the earliest.
I am not able to locate any customer care number to raise this directly with HDFC.

I did a transaction on 7th January on smart buy via hdfc debit card money got debited from my card but the order was failed. I bought 1750rs Amazon Gift Voucher from smartbuy also order not showing in the order history.
I tried many times to contact hdfc customer support but they disconnect my call.
I already sent mail to HDFC and GYFTR but still my issue in pending it's almost 10 days over now.

Transaction Reference No. 936376
Mobile:- [protected]

Thanks,
Ashish kumar

Yesterday night around 1AM there was an unauthorized transaction made on my credit card ending 4878. SMS I received was "ALERT:Rs.329.00 spent via CREDIT Card xx4878 at AMAZON1258399 on[protected]:01:12:27 without PIN/OTP.". Card was with me, and I have checked all the amazon accounts where this card was linked, but there were no transactions made, even though it says "AMAZON1258399".
Amazon gets my OTP for a transaction even less than Rs.100, but this transaction didn't get the OTP. This is surely a fraud unauthorized transaction. Looking for proper resolution to my complaint.

HDFC sales guy has a sold me a credit card, during the purchase he informed me that there won't be any charges on my card but now when I called the HDFC costumer care they have informed me that there will be an annual fee on the card but I was informed by sales guy that there will be zero fee on my card.
This is plain cheating and I want my charges to be waived if not possible I want my card to be closed before the charges are levied.
My registered No: [protected]

I made a payment of HDFC card ending with 3592 of Rs.3 0080 thorough CRED app which shows different HDFC card ending with 3493 and shown my statement I made a payment on the wrong credit card which is 3493

Hi Team,

I made a recharge of INR 1000 to my HDFC Fastag Wallet with ID [protected] and the transaction was successful with the following details:
POS TID: 76008706/E
Ref:[protected]

However, the amount is not reflecting in my wallet and in general, I'm facing issues with recharging my HDFC Fastag wallet as the payment options (which are narrowed down to very few) barely work and even when they work, they result in issues like this wherein HDFC very conveniently deducts funds and yet never updates our profiles. Not sure if this has anything to do with the fact that I don't have an HDFC account and yet unfortunately had to go with HDFC as the Fastag vendor, which is my car showroom's doing by the way.

Please help or suggest if I could better go with competent Fastag vendors like ICICI or PayTM or Bank of Baroda etc., in case HDFC is not really able to seamlessly handle Fastag.

Thank you!