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HDFC Bank Complaints & Reviews

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Updated: Mar 24, 2026
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HDFC Bank reviews & complaints page 284

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R
Rajmadhav
from Coimbatore, Tamil Nadu
Feb 10, 2021
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I paid my property tax on 10/02/2021 on https://www.ccmc.gov.in/ccmc/ website by using HDFC bank payment gateway by using my UPI and also through HDFC Netbanking. Amount got deducted from my Hdfc bank account however transaction shows ‘Transaction has been tampered. Please try again’
Attached are transaction details. Screen shot
This is ridiculous that at the time of need or emergency what a customer should do when big banks like hdfc fails to do their job.
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    A
    Akash3476
    from Moga, Punjab
    Feb 10, 2021
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    Website: Payzaap

    Hello team payzapp (hdfc)
    This side Akshay registered mobile no. [protected], By mistake i don't know by my side or payzapp side while i recahrge my no [[protected]] 5th digit changed to 8 instead of 9, i seen just recharge done]but the recharge done another nos i shocked when i seen, that nos also not working state i tried calling.

    I request kindly take prompt and appropriate action and refund by amount i. E 555/-rs

    Transaction id[protected]xl92hJ0
    Date - wed, feb10, 21. 09:08 am
    HDFC Bank customer support has been notified about the posted complaint.
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      Shat2912
      Feb 10, 2021
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      My issue not resolve last 6 months, 146.37₹ hold from 29 August 2020 and there are no any solution provide from bank side or other side.
      HDFC Bank customer support has been notified about the posted complaint.
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        S
        s.dhaval143
        Feb 9, 2021
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        Address: D 45 Rajivnagar. 1 new vip.road vadodara

        Hdfc Credit Card — Cancellation of one assist membership

        Submit a Complaint
        Cancellation of One Assist Membership
        I am a HDFC bank credit card holder . The bank has auto debited Rs. 1399/- from my credit card number ending with 7181without my concern on date:12/02/2021. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of Rs.1399/-

        OneAssist Relationship Number : ?
        Name :- solanki Dhaval
        Mobile No. :- [protected]
        Credit Card Number Ending :- 7181
        HDFC Bank customer support has been notified about the posted complaint.
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          N
          Nita Barse
          Feb 9, 2021
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          I am Nita, working in pune cts
          I forgot the pin of my food plus card
          Now i need to check my available card balance.
          I tried to reset through online, but i don't remember my user id/password.
          Could you please help me to change food plus card pin
          Could you please give further assistance on the above issue.

          Card no: ending in 53769
          HDFC Bank customer support has been notified about the posted complaint.
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            R
            Ravi Shelly
            from Rajkot, Gujarat
            Feb 9, 2021
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            Address: Lokamaleswaram branch

            Kindly change my relationship manager. My current RM is Shebin Hussain. He is neither knowledgeable nor helpful and does not solve my issue even after repeated requests and multiple visits to the branch. I had created a request for a current account opening for my business on 5th October 2020. It has now Feb 9, 2021, and still, my current account is not fully active.
            Moreover, he charged me 240 rs without giving me any bills or informing me that payment will be required. When I told him to claim those charges from my account, he said that it was not possible and wanted the payment in cash. He said that it was for the passport size photo and company seal making charges. But I was not informed that I would be charged for it. Nor was I given any bill for the same. This is totally unprofessional.
            HDFC Bank customer support has been notified about the posted complaint.
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              T
              Telaunchh
              from Guwahati, Assam
              Feb 9, 2021
              Resolved
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              Resolved

              Sir, I recharged on PayZapp apps Airtel number [protected] on 1 December 2020. Recharge was successful in PayZapp app. But recharge service was not available on Airtel number. I have been very complaint in Airtel and PayZapp Customer Care. There is no response from both. My PayZapp app Mob.No.-[protected], [protected]@gmail.com, Trans.Date-01-Dec-2020, 11:35 AM, Txn ID[protected], Amount-149,
              Feb 12, 2021
              Complaint marked as Resolved 
              Sir, nothing has come from the phone call or message yet.
              HDFC Bank customer support has been notified about the posted complaint.
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                R
                Rajkumari Sanjukta
                Feb 9, 2021
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                Not able to search IFSC code- no record found

                HDFC Bank — Unable to add beneficiary as it doesn't search for IFSC code
                D
                Divya Yedugudi
                Oct 18, 2020
                Hi,

                I have been trying to add a Beneficiary account of type "Transfer to other bank / Credit Card Payment (using NEFT / IMPS / RTGS)" to my HDFC Account using netbanking login but in vain.

                When I choose adding beneficiary, I am able to enter the account number of the beneficiary...
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                M
                Manas Goel
                Feb 9, 2021
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                Hi
                I booked a order via flipkart on emi which got cancelled by flipkart. My whole amount was reversed, however I am still being charged loan processing charges of 199+gst.
                Please help me reverse them as I am unable to get in touch with customer service

                Last 4 digits of credit card - 5237
                LOAN ID - 650724
                Name - Manas Goel
                HDFC Bank customer support has been notified about the posted complaint.
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                  S
                  Samimkhan007
                  from Powai, Maharashtra
                  Feb 8, 2021
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                  HDFC Bank charges 590 for issuance of debit card

                  Address: Chandipur

                  I just opened the new account in HDFC,
                  through Video KYC because I believed that they are professional and reliable and they shattered my wrong assumptions by greeting me with the debit card issuance charges, that too 590 rs.

                  To amount was deducted today i.e 8th February and I did not even receive a text message regarding that, I had to figure it out myself.

                  I have/had accounts in 6 other banks and none...
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                  M
                  manvi12
                  from Indore, Madhya Pradesh
                  Feb 8, 2021
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                  Address: HDFC BANK LTD MAIN MARKET, OPPOSITE GURUDWARA, DALLI RAJHARA, DURG CHHATTISGARH, DISTRICT - BALOD, PIN CODE - 491228, CONTACT NO. 9893603333.

                  Date- 08/2/2021
                  hello sir, am mona mandavi
                  on above date hdfc bank will insurance my debit card without my permission and cuts my balance rs. 850 from my account.
                  And i dont want any insurance please stop that insurance . Because its my newly savings farmer vle account and its totally free with zero deposit..And i want my money back as soon as possible. Please sir refund my money back.
                  HDFC Bank customer support has been notified about the posted complaint.
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                    N
                    niharika0827
                    Feb 8, 2021
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                    I have returned the product and Myntra informed me that the amount is credited to my account but it is not reflecting in my HDFC bank account. I did a traction of Rs 6400 where I bought 2 products, The other amount Rs 3521 has been credited but the pending Rs 2879 is still not recieved.

                    Here are few details which could be helpful.

                    1. Payment was done through UPI with reference number:[protected]
                    2. Date of transaction- November 16, 10:36 PM
                    Amount: Rs 6400.50
                    3.Date of refund processed by merchant : 22-Nov-2020
                    Amount: Rs 2879 (dint receive till now)
                    4. Refund was processed by UPI which was the original payment method with reference number:[protected]
                    5. Screenshot attached by the Myntra( Merchant Query)

                    Where my bank says " We checked our records and confirmed that the said transaction with reference number[protected] has been credited to your bank account for Rs. 3, 521.50 on November 23, 2020" and the other pending amount is not received by bank from Myntra Merchant bank.

                    Please help me with the issue.
                    HDFC Bank customer support has been notified about the posted complaint.
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                      R
                      RajeshwarOjha
                      from Powai, Maharashtra
                      Feb 8, 2021
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                      I had purchased an iPhone SE on 21/08/2020 with my HDFC bank debit card from Maple Store, online. As I was informed that the cashback shall be credited within 120 business days from the last date of the transaction month. Now it is more that 120 days but yet I have not received cashback. I request to HDFC bank to please co-operate and resolve this issue by crediting cashback as soon as possible.
                      HDFC Bank customer support has been notified about the posted complaint.
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                        T
                        tsp21
                        from Mumbai, Maharashtra
                        Feb 8, 2021
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                        This is regarding Service Request No: SR[protected]

                        I have filed the service request on 24/11/2020. It has been more than 2 months and till date there has been no revert on the request.

                        There has been a double charge for my travel date 14/11/2020. The amount was deducted from my fastag amount and also had to pay cash as the reading showed insufficient balance. I had uploaded the proof of receipt along with the service request.

                        On checking with the telephone customer care on 8th Feb 2020 on the status of the service request, the service executive Ms. Sapna told that the service request has to be generated by calling and not online. I was further told that if I have generated a service request online I will not be getting a resolution and there will be no action or revert on the service request. There is no action on online service request. If this is the case why is the system created for online service request.

                        I need the refund in my account soonest.
                        HDFC Bank customer support has been notified about the posted complaint.
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                          Philip Menezes
                          from Panaji, Goa
                          Feb 8, 2021
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                          Address: grande comivaddo Aldona Bradez Goa

                          For the past two weeks the ATM machine at the Aldona branch has been non functional, which causes a lot of inconvenience. After inquiring with the bank officials no proper resolution is provided,

                          I would like to get to get a reasonable reply
                          HDFC Bank customer support has been notified about the posted complaint.
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                            Y
                            yukti verma
                            from Saint Thomas Mount, Tamil Nadu
                            Feb 6, 2021
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                            I bought an iphone 11 on 23rd nov 2020 with the offer of 5000 cashback but did not received it yet.
                            HDFC Bank customer support has been notified about the posted complaint.
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                              B
                              Balveermali1120
                              from Pimpri, Maharashtra
                              Feb 6, 2021
                              Sep 30, 2025
                              This thread was updated on Sep 30, 2025
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                              Email. Id. Not. Received. Otp

                              Address: Mumbai

                              Hi I’m. Balveer. Mali. I’m. Customer of. HDFC. Last. 10. Working. Days. To. Couldn’t recived. Otp. In mail. Address. I. Follow. All. Steps. And. All. Number. But. No reply. And. No. Call. Attend. Customer service.
                              Plz. My. All. Work. Us pending. Beacuse. Only. Otp. Not. Recived. My transection on. Fully. Hold. By net. Banking and. Mobile. Banking. Plz. Hardly. Request....
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                              G
                              Gururaja C
                              from Bengaluru, Karnataka
                              Feb 6, 2021
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                              Avoid HDFC Fastag Suddenly Credit Freeze on HDFC Fastag, tried to reach them for past four weeks, no response from them for any solution. just have to tear the HDFC fastag and move to another provider is the only thing i can do. such an irresponsible customer care and support from HDFC. don't waste your time with HDFC.
                              HDFC Bank customer support has been notified about the posted complaint.
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                                D
                                DevrajDesai
                                Feb 6, 2021
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                                HDFC Bank has again put my funds of Rs 5.37 on hold as MIREVENUE HOLD THROUGH GEFU on January 27, 2021.

                                Revently this has been happening every month and I'm registering complaint through you every time. Even though the bank 8s holding my funds.

                                Please process my complaint and ensure that the bank doesn't hold my funds anymore.

                                Please find account details for the same,
                                A/c # [protected]
                                Salary account
                                Ahmedabad

                                Thanks
                                Devraj Desai
                                HDFC Bank customer support has been notified about the posted complaint.
                                The hdfc bank has put a hold on my funds of rupees 594.10 as mi revenue hold through gefu, ac number is
                                Account number: 5010**9595
                                Ifsc: HDFC0000463
                                Branch: SANGAMNER
                                The customer service is not able to give any info on this.
                                First of all it's hard to reach customer service because it takes a alot of time and the ivr options are very difficult and tricky to navigate, after all the effort the customer service is not helpful
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                                  Priyanshi Kothari
                                  from Bhopa Ki Dhani, Rajasthan
                                  Feb 6, 2021
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                                  Address: Marathalli Karnataka

                                  I have disabled my credit card long back and I am still recieving bills. I had billers but I used my debit card to make payments. I have not used my credit card after disabling it. I am seeing late fee too in the bill.

                                  I tried calling HDFC bank but did not receive any response.'

                                  Please help, I have paid late fee payment one without any reason, now I do not want to pay. I want to disable my credit card.
                                  HDFC Bank customer support has been notified about the posted complaint.
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