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HDFC Bank Complaints & Reviews

2.9
Updated: Mar 24, 2026
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HDFC Bank reviews & complaints page 292

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G
Gorang Anand
from Na�ngloi Ja�t, Delhi
Jan 14, 2021
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Dear sir/madam,

Please find the attachment of my driving license.

Please change my address in fast track account according to my driving license.

My previous address was Dhaba by Claridges, DLF Mall Saket, IInd floor. Change to my new address: D-249, Prashant Vihar, sector-14, Rohini, Delhi-110085.
HDFC Bank customer support has been notified about the posted complaint.
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    samir7089
    from Bengaluru, Karnataka
    Jan 14, 2021
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    Address: Latur branch

    Hi Team,

    I am Sheetal renapurkar was working with HBL Global from 2006/2007 for around 4 years. We have salary slips from you but nowhere UAN is mentioned, its blank. Kindly provide the UAN number so we can transfer the PF.
    I have attached 1 salary slip for your reference and below are the required details.

    Name :- Sheetal Renapurkar
    Emp ID :- S19254
    Cost code :- 5054
    Grade :- G2
    Location :- Latur
    PF number :- 75198
    MObile # [protected]
    HDFC Bank customer support has been notified about the posted complaint.
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      S
      samir7089
      from Bengaluru, Karnataka
      Jan 14, 2021
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      Address: Latur Branch

      Hi Team,
      I am Sheetal renapurkar was working with HBL Global from 2006/2007 for around 4 years. We have salary slips from HBL Global but nowhere UAN is mentioned, its blank. Kindly provide the UAN number so we can transfer the PF. I send this email to HBL and HDfC but didn't received any response
      I have attached 1 salary slip for your reference and below are the required details.

      Name :- Sheetal Renapurkar
      Emp ID :- S19254
      Cost code :- 5054
      Grade :- G2
      Location :- Latur
      PF number :- 75198

      Please call on [protected] for more details
      HDFC Bank customer support has been notified about the posted complaint.
      Team, any progress on the complain
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        R
        Rakshit Vashishta
        from Bengaluru, Karnataka
        Jan 14, 2021
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        I received a message that my credit card has been charged for Rs.199 and I did not make any such transaction with my credit card and did not enter OTP or pin anywhere. Kindly get this charge removed.
        HDFC Bank customer support has been notified about the posted complaint.
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          Xeeshan Ansari
          from Bhopa�l, Madhya Pradesh
          Jan 13, 2021
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          Address: Koh e fiza, bhopal

          I made a transaction of 49990/- on 12th January in croma store and the store reverted the transaction because they made a mistake and there was a misunderstanding about the product.
          Its almost 2 days and i haven't received my amount back.

          I have called my bank and they said there is no refund initiated.

          Please help me with this issue.
          HDFC Bank customer support has been notified about the posted complaint.
          Jan 13, 2021
          Updated by Xeeshan Ansari
          They said i will get refund within 24 hours but it's been almost 2 days and i haven't received the refund yet.
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            malayparikh
            from Ahmedabad, Gujarat
            Jan 13, 2021
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            Please find below details :

            Account Number[protected]

            SALE EXECUTIVE
            JAYESH KAMLESHBHAI CHAUHAN
            [protected]
            SALES MANAGER
            Patel Shaival Deepakkumar
            [protected]
            APPRAISER NAME
            [protected] / 94 ( SATELLITE )

            I have applied for a home improvement loan and not found any resolution yet by sales persons.
            They also demand other documents which are not listed out in your hdfc loan portal.
            I have already paid processing fees and after they demanded a document which is not listed in hdfc loan portal.
            Before upload documents, sales person has already told me that you are eligible for loan approval with current sale deed documents and now they are not providing me proper status for loan.

            I have not found proper service from HDFC sales person and request to provide proper status otherwise provide me refund of processing fees.

            Process is also very much slow and not found proper communication from the sales team.

            Please refer to the attachment.

            Please do the needful.
            Hope you are understand my frustration and resolve my query ASAP

            NOTE : I have already email to many nodal officers but not found any call or reply and always found auto generated mail. Look like HIDFC does not have good managers and they are not interested in customer satisfaction. I have all the proofs and audio clips of conversations and If I will now going to share in social media and press.
            HDFC Bank customer support has been notified about the posted complaint.
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              N
              NilanjanChatterjee
              Jan 13, 2021
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              Address: b-16/216, kalyani, nadia. west bengal.

              Hi,

              My New NPS account is currently frozen and I am not able to contribute

              Account date: 11-JAN-2021
              Status: Frozen as KYC verification pending/rejected/Employer Confirmation pending.

              Please do the needful at the earliest.
              HDFC Bank customer support has been notified about the posted complaint.
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                V
                Vishal Abbagani
                from Powai, Maharashtra
                Jan 13, 2021
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                Hi,

                I recently place an order for Samsung TV on Amazon throughHDFC Debit card EMI option, later I had to cancel the order. However the Debit card EMI has been triggered and sent me messages on EMI amounts.

                Debit Card Loan # 64770139
                Kindly help whom to get in touch to resolve, I had already sent email to HDFC Bank people and there is no response.

                Kindly help.
                HDFC Bank customer support has been notified about the posted complaint.
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                  A
                  Abbas Barakat
                  from Sagwara, Rajasthan
                  Jan 13, 2021
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                  Address: VPO NAJAMPURA SAGWARA DUNGARPUR RAJASTHAN

                  I have shopped from Amazon using the HDFC Smartbuy portal, still dd not receive any cashback as promised from HDFC Bank.
                  HDFC Bank customer support has been notified about the posted complaint.
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                    A
                    Arun9891
                    from Bengaluru, Karnataka
                    Jan 13, 2021
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                    Address: Bangalore

                    Even though i have not received the fastag, i received a SMS saying its delivered already
                    HDFC Bank customer support has been notified about the posted complaint.
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                      M
                      Michaelraj1989
                      from Attur, Tamil Nadu
                      Jan 13, 2021
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                      Address: 37/17,FATHIMA STREET,ADAIKALAPURAM.

                      I am not understanding why this charge was occurred
                      HDFC Bank customer support has been notified about the posted complaint.
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                        P
                        prathameshkoshti
                        from Powai, Maharashtra
                        Jan 13, 2021
                        Resolved
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                        Resolved

                        Yesterday at noon I placed an order on Reliance Digital store, but because of shortage in inventory my order got cancelled. In the morning I received message from HDFC Bank, that my amount has been credited back into my account but still its not reflected into my account yet.

                        Message screenshot is attached below.

                        As the message says from HDFC that, Reliance Digital has already processed the refund amount, but it is still not reflected when I check the balance!
                        Jan 14, 2021
                        Complaint marked as Resolved 
                        HDFC Bank customer support has been notified about the posted complaint.
                        Jan 13, 2021
                        Updated by prathameshkoshti
                        The transaction was done using debit card not credit card
                        Jan 14, 2021
                        Updated by prathameshkoshti
                        Refund reflected in my account. Took around 36hrs
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                          Sardana shalini
                          from Saint Thomas Mount, Tamil Nadu
                          Jan 13, 2021
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                          I have been charged 1899 rs for one assist mfee without my permission which I have paid. I have never asked for this scheme neither bank asked me before charging the amount. I am requesting you to take an action on it.
                          Thank you
                          Shalini
                          HDFC Bank customer support has been notified about the posted complaint.
                          Please I want this scheme to be deactivated and the refund of the amount I have paid.
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                            A
                            AditKulshreshtha
                            Jan 12, 2021
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                            This is in regards to the HDFC0000016 - Pali hills branch
                            I stay in delhi and my account for Pali hills needs to be closed. No HDFC branch in delhi is closing it as it is Mumbai branch.
                            Also they are charging me again and again Rs 600/month for not maintaining minimum balance.
                            2) They have not requested any KYC for past 2 years
                            3) Why the account is not going dormant and being charged Rs600
                            HDFC Bank customer support has been notified about the posted complaint.
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                              T
                              Thirugnanam_udt
                              Jan 12, 2021
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                              Hello,
                              Name : THIRUGNANAM N
                              Mobile #:[protected]
                              Card number : 4893 - ****-****-9707

                              I have checked the credit card transactions on the hdfc netbanking website, it shows Morat Interests and GST taxes ( Rs.851.52 and Rs.153.27) are debited from my card account on 29/12/2020.

                              Please find the screenshots for the communications.
                              they were not ready to revert this charges.also i called the customer care about this issue, they said for Smart EMI, they levy simple interest charges now, but they didn't do any communication before that.
                              As per the supreme court direction, there is moratorium interest to be levied for the moratorium period and also central has approved this also.
                              so they will not levy any interest during this moratorium period.

                              I don't know, what is the process instructed to banks by RBI? so ultimately public are impacted this due to corrona. they will never help for people even during this corrona hard times.what is stupid banking process in india?
                              HDFC Bank customer support has been notified about the posted complaint.
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                                S
                                Savio_fernandes
                                Jan 12, 2021
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                                In spite so many complains, i am still getting Telemarketing calls. Today i got a call from [protected], yesterday i got a call from [protected]. It is very disturbing and frustrating as these calls come during any time of the day. In spite of telling them i dont need anything, still they keep calling.
                                HDFC Bank customer support has been notified about the posted complaint.
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                                  M
                                  Mukhraj Saberwal
                                  Jan 12, 2021
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                                  Kindly consider this as an escalation of a HDFCLife customer to the CEO office

                                  HDFC Life Click 2 Protect Plan Policy 15396722

                                  With immense disappointment I have to bring to your Notice my 4 months of struggle to revive my policy, which is all about endless waiting for HDFCLife to respond, Adulterations of medical reports with other patients ( Nandkishore More ), No clear doctor recommendations uploaded on Portal based on which your organisation has asked for additional premium ...

                                  It's so highly confusing and disturbing to be a customer of HDFCLife Can you please help me - All I asked for is my lapsed policy revival and i am being taken for a whirlwind tour since last 4 months

                                  The relationship manager given to me is just doing a postal service between your backend, without ANY proactive or reactive attitude to help the customer

                                  I am enclosing all the mail communications with HDFCLife here
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Hi, we would like to inform you that the response has been shared on registered email Id via interaction no.[protected] dated January 12, 2021. Kindly refer the same for your perusal.
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                                    R
                                    Rakesh C. K.
                                    from Bengaluru, Karnataka
                                    Jan 12, 2021
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                                    Hi, I regularly receive calls from HDFC Bank seeking my interest in personal loans. On a day, I would receive 2-3 calls too. All calls are made from mobile numbers. Do note, my number is marked for DND & they are bypassing the same by calling from mobile numbers.

                                    I have repeatedly requested them to remove my number from their calling lists but to no avail

                                    My number is [protected]
                                    HDFC Bank customer support has been notified about the posted complaint.
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                                      J
                                      John Jebadurai
                                      from Chennai, Tamil Nadu
                                      Jan 12, 2021
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                                      Loan overdue Recovery

                                      Hi sir,

                                      This is my Personal Number: 9022388 and payment due date 7thJan 2021. Date of 11 Jan 2021 my account deducted amount Rs 649. Reason that overdue loan recovery. Please refund my amount as soon as possible.

                                      So kindly redund my amount....
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                                      P
                                      priyankashah22
                                      Jan 11, 2021
                                      Resolved
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                                      Resolved

                                      Amount was deducted from the fastag wallet as well as I was asked to pay cash. I called customer service number[protected] to resolve. They told me all the formalities and I did so on 9th November 2020. Post that till date whenever I called customer service they only reassure to escalate the issue but nothing is done. I asked them to connect me to senior authorities they kept saying that senior managers are busy and they will arrange for a call back. I have not received a call back nor have I received my refund. I have all the proofs to prove that I was wrongly charged and also proofs of contacting customer service HDFC fast tag.
                                      Problem persists. Their staff has no clue . They just are trained to give reassurance to the customers. But queries and issues renain unresolved
                                      Jan 14, 2021
                                      Complaint marked as Resolved 
                                      I got a response to my tweet from HDFC Bank Cares and they told me to get in touch with customer care number and email id: [email protected] Due to the tweet I have received the amount credited in my Fastag wallet.
                                      HDFC Bank customer support has been notified about the posted complaint.
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