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HDFC Bank Complaints & Reviews

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Updated: May 26, 2026
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HDFC Bank reviews & complaints page 295

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S
SagarKothari
Jan 7, 2021
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I had got a Fastag from HDFC Bank while purchasing the vehicle. However, the vehicle number appearing on my fastag is wrong and the chasis number is appearing there. I want to change the vehicle number. I tried calling your customer care and was told to sent an email and was provided with an email id. But the email id is wrong. kindly provide me with correct email id.
HDFC Bank customer support has been notified about the posted complaint.
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    kiran munduri
    Jan 7, 2021
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    Address: hyderabad

    I have hdfc sal account and get personal loan from hdfc bank i paid every month emi 6244 but once i coudn't maintains balance in account and that time i was charged with overdue charge which is around 649. Now, after 1 month they charge me 236 rs for emi rtn charges. If i have already paid overdue charges then why hdfc is again charging with emi rtn charges.
    HDFC Bank customer support has been notified about the posted complaint.
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      Nikhil Nishkarsh Sahu
      Jan 6, 2021
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      Address: Ward no. 2 SBI Colony, Begumganj

      I have applied for Fastag from Hdfc bank and card was issued on 27 dec 2020 with reference no. HR[protected] but till date card not received and not having any status update.

      Request you to help
      HDFC Bank customer support has been notified about the posted complaint.
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        S
        Sahil124R
        Jan 6, 2021
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        I had applied for fastag on 20.12.2020. However, despite more than 15 days having passed, I have still not received the fastag. I called the helpline number also thrice i.e. on 28.12.2020, 02.01.2021, and 06.01.2021 however they have been of no help to me.

        I request you to issue the fastag at the earliest and provide me the details of its shipment. My details are as follows:

        HRN NO. : 01738504
        Date of application: 20.12.2020

        Needless to say that this is highly unprofessional and I will file a consumer complaint in case this is not resolved in the next 2 days
        HDFC Bank customer support has been notified about the posted complaint.
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          K
          krishiwa
          from Bengaluru, Karnataka
          Jan 6, 2021
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          My oneassist plan is auto activated. I am not interested in this plan and want my money back that is charged from my hdfc credit card.
          My plan is enhanced wa privilege single plan and i have been charged for it.

          Kindly refund it soon as it was charged without any consent.

          Relationship no. : 9604607
          Plan name: enhanced wa privilege single plan
          Name : MURALI KRISHNAN
          HDFC Bank customer support has been notified about the posted complaint.
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            G
            Ganesh_dev
            Jan 6, 2021
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            Hi am a Jio Customer
            Have been registered for DND service since more than 3 years and registered more than 1000 DND complaints so far.
            But even today i am still recieving so many spam call from these banks. Below are the list of complaints raised against HDFC bank in last 2 weeks.
            Like this tere are many more complaints against other telemarketing calls. Request you to take a look in to it and stop this calls

            Telemarketer #: +91 [protected]
            Brief description of promotional call : One more call again from Hdfc bank from same branch offering personal loan
            Received Date: 06/01/2021

            Telemarketer #: +91 [protected]
            Brief description of promotional call : Repeated calls from Hdfc bank indira nagar branch bangalore offering personal loan
            Received Date: 06/01/2021

            Telemarketer #: +91 [protected]
            Brief description of promotional call : Repeated calls from Hdfc bank indira nagar branch bangalore offering personal loan 3rd calls in a 2 weeks from same branch .
            Received Date: 04/01/2021

            Telemarketer #: +91 [protected]
            Brief description of promotional call : Mahima Calling from HDFC bank Indira Nagar branch offering personal loan.
            Received Date: 31 /12/2020

            Telemarketer #: +91 [protected]
            Brief description of promotional call : Repeated promotional call from HDFC bank offering personal loan and top up loan,
            Received Date: 22/12/2020

            SMS Header#: +91 [protected]
            Brief description of promotional SMS: Good news going on 10 4 1 to 25lakh personal loan redusing rates topup BT cibil cases also are u intrested plz cantact Kishore [protected]
            Received Date: 22/12/2020

            Telemarketer #: +91 [protected]
            Brief description of promotional call : Promotional call from HDFC bank offering personal loan
            Received Date: 21/12/2020

            Telemarketer #: +91 [protected]
            Brief description of promotional call : Fraud calls Nobroker technologies Solution company pretending as HDFC bank asking for Credit card details and offering pay back money,
            Received Date: 17/12/2020
            HDFC Bank customer support has been notified about the posted complaint.
            Jan 11, 2021
            Updated by Ganesh_dev
            Again getting promotional calls from these shameless people even after so many complaints. When will this stop???

            Telemarketer #: +91 [protected]
            Brief description of promotional call : Repeated promotional calls hdfc bank indira nagar branch bangalore offering personal loan caller name is Nisha
            Received Date: 11/01/2021
            Jan 11, 2021
            Updated by Ganesh_dev
            One more Today

            Telemarketer #: +91 [protected]
            Brief description of promotional call : Prerecorded promotional call from HDFC bank offering personal loan
            Received Date: 11/01/2021
            Jan 12, 2021
            Updated by Ganesh_dev
            Hello,

            Haven't heard any update on this complaint but still getting harassments calls daily.

            Again 2 more calls received today from the same branch - Hdfc bank indira nagar bangalore. Complaint was raised against one of the number on October 19th but number is still active and no action has been taken

            Telemarketer #: +91 [protected]
            Brief description of promotional call : 3rd call today from Hdfc bank agency Ridis Financial services indira nagar bangalore offering personal loan previously raised complaint on 19 october and now again call received from the same number,
            Received Date: 11/01/2021

            Telemarketer #: +91 [protected]
            Brief description of promotional call : Repeated calls from Hdfc bank indira nagar branch banglore offering personal loan and balance transfer
            Received Date: 12/01/2021
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              M
              Mridula Mallya
              from Delhi, Delhi
              Jan 6, 2021
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              Address: Aquem, Goa

              I want to request for a change of my Relationship Manager, as my current one is extremely inefficient and has shown no interest in helping me resolve an issue for the last 4-5 months.
              HDFC Bank customer support has been notified about the posted complaint.
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                C
                Chhaya Jinwal
                from Panaji, Goa
                Jan 6, 2021
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                Address: Mumbai

                Respected manager,
                Writing this to highlight i did full payment asked by bank executive to clear my credit card bill payment in cash year ago or more than that. Now i am recieving credit card bills every month though i am not using it.. I was informed my card is permanently blocked and cannot be re-activated.
                I have sum of 28000/- hold amount on my account. Nobody has answered my query, i contacted customer care number hdfc mumbai care numbers visited branch too. Everyone is asking me to make payment but no one is sure whether this amount will get released or will be full deduction.
                Kindly look into the matter awaiting for your reply.
                HDFC Bank customer support has been notified about the posted complaint.
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                  S
                  Savio_fernandes
                  Jan 6, 2021
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                  My name is Savio. Time and again i have been getting calls 2-3 calls per day from the hdfc bank pressurizing me to take their credit card and personal loans. Even though my phone number is on do not disturb list it seems to have no value. The shameless call centre guys from hdfc are continuously calling and disturbing. I request you to look into this matter as soon as possible. Today morning i got a call from this number [protected]. Yesterday received call from[protected], [protected]
                  HDFC Bank customer support has been notified about the posted complaint.
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                    G
                    guneet07
                    from Bhimavaram, Andhra Pradesh
                    Jan 6, 2021
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                    Resolved

                    On 2nd January a loan was given in the name of 'Aggregator emi offus' for 10790 rs. In my credit card without my permission. I did not ask for any loan but it got credited without any intimation. Please help.
                    Jan 24, 2021
                    Complaint marked as Resolved 
                    i received a mail from the bank in which they provided a helpline no. i contacted the helpline and my complaint was resolved within a week.
                    HDFC Bank customer support has been notified about the posted complaint.
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                      S
                      s4satnam
                      Jan 6, 2021
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                      Website: Hdfc banlk ,limited

                      HI I just wanted to unlock my Netbanking Because it was blockl due to I had raised the concern for the misuse of saving account but now all the matter has been solved I want netbanking and upi to unblocked. I have contacted to the branch for same they said me to ask to the banks consumer care ask from them to form which form is needed be submitted and thentake the printout of it and after filling it it submit it into branch.I am unable to contact consumer care services and I njust wanted to know WHich forn is needed to be printed out just share me link of it or send me ti my email adress quoted below [protected]@outlook.com
                      Thanking from theb core of my heart.
                      HDFC Bank customer support has been notified about the posted complaint.
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                        Mugunth199
                        Jan 6, 2021
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                        Respected sir,

                        I have try to book tatkal ticket in 25th nov 2020 through IRCTC website.the ticket was not booked but the amount was debited from my credit card(XXXX XXXX XXXX 3695).i asked IRCTC customer care and they told me that failed transaction was happened due to the the amount was not spend from your bank end.so please ask your bank. so kindly refund the failed amount Rs, 886.13 to me.

                        I have send the Dispute form also to cc.[protected]@hdfcbank.com mail ID.but still i can't receive/Refund amount.?

                        herewith i have attached the dispute form and supporting documents for your view.
                        HDFC Bank customer support has been notified about the posted complaint.
                        Jan 06, 2021
                        Updated by Mugunth199
                        IRCTC Declared that amount was not processed from Bank. so IRCTC was not responsible to that amount.so kindly help me to solve this issue.
                        Jan 11, 2021
                        Updated by Mugunth199
                        dear Sir,

                        Still i can't receive the refund amount in my credit card!?. please help me to get them my refund amount.
                        Jan 18, 2021
                        Updated by Mugunth199
                        Still i can't receive the refund amount in my credit card!?
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                          Priyanka.gulati
                          from Delhi, Delhi
                          Jan 6, 2021
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                          Rs. 1999 was deduction from my account on 1st jan 2021 midnight without any authorization provided against this transaction, subjected as google pay reward. I was trying to connect with customer care team but not able to do so due to complications to connect through their contacts or sometimes they did not accept calls and disconnected automatically. Kindly reimburse the amount back to my account asap.
                          HDFC Bank customer support has been notified about the posted complaint.
                          Jan 06, 2021
                          Updated by Priyanka.gulati
                          Kindly update on this asap
                          Jan 15, 2021
                          Updated by Priyanka.gulati
                          Please update
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                            AmitDave18
                            from Powai, Maharashtra
                            Jan 5, 2021
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                            Address: Mumbai

                            Ur transaction on HDFC Bank DEBIT/ATM Card ending 4390 for Rs. 4176.00 has been credited/reversed by WWW.POLICYBAZA on[protected]:21:32:05

                            But when i am trying to check my statement its not showing any details.

                            Kindly check and resolve asap
                            HDFC Bank customer support has been notified about the posted complaint.
                            Jan 06, 2021
                            Updated by AmitDave18
                            I have not received any update regarding my complaint is its marked as resolved!!!

                            Even my acc is not reflecting still with that particular amt which is cr from bank side
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                              R
                              Russel Antony Aldridge
                              from Delhi, Delhi
                              Jan 5, 2021
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                              unauthorised emi loan created by hdfc bank against my credit card aggregator emi - offus

                              Address: SN 34 & 5, Sreeji Cplx, Bedford Circle, Nilgiris, Tamil Nadu 643101

                              I had made a purchase on Flipkart on 25th December using my Easy EMI HDFC Credit card. I however cancelled my purchase and had the same amount credited back to my Credit Card. On 31st Dec, an AGGREGATOR EMI - OFFUS transaction been made. The credited amount not been adjusted with my Unbilled amount? HDFC has processed an EMI without my authorization and there is absolutely no way I can reach them over a customer service number.
                              On...
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                              S
                              Satya Thiyyagura
                              Jan 5, 2021
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                              I have registered for fastag through hdfc online portal. After submission of application through online they have generated application number i. E. HFR01710209, on December 8th, Payment is deducted and got a message within 7 working days you will received. card is not yet received till now. I am trying to reach their toll free numbers but most of the times they are not working. I have paid rs 500 online for this registration. Kindly solve my issues.

                              Thanks for the update.
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                                S
                                sachin101010
                                from Delhi, Delhi
                                Jan 5, 2021
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                                Dear Team,
                                My Fast tag for application reference no HR[protected] is not delivered yet. It was applied 11 days back and there was commitment to deliver it within 7 days.
                                However, fast tag customer id and wallet id is issued on 29.12.2010.
                                Cust id[protected]. Wallet id - [protected].

                                Still its disappointing that fast tag is not delivered and also there is no tracking process of status. Also your toll free number always not reachable. I am not able to resolve this as I am unable to connect with anyone. Please look in to this otherwise please close my account and refund my all amount Rs.500.
                                HDFC Bank customer support has been notified about the posted complaint.
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                                  SupriyaBaisetti
                                  from Powai, Maharashtra
                                  Jan 5, 2021
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                                  I am trying to reach hdfc customer care firstly the ivrs system worst. I dialled many option and finally it redirected and then again it says our customer executives are busy in attending other calls, kindly stay online. I was kept online for 45 mins.

                                  I tried multiple times the same, i got irriated and then finally i dropped call after for long hours, worstest worst customer service.
                                  HDFC Bank customer support has been notified about the posted complaint.
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                                    Himanshukashyap
                                    Jan 5, 2021
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                                    Dear sir, Happy new year 2021, I wish to inform you that i was doing a payment to CCAISR rupees 2553.10 on 13 dec.2020 transaction id[protected]/CCAISR & ref. no. [protected], but payment get failed & that amount was debited from my account same time. But the amount not credit to me yet. Please check and resolve my issue on urgent basis.
                                    HDFC Bank customer support has been notified about the posted complaint.
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                                      piyush prajapat
                                      Jan 5, 2021
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                                      Address: makrana nagaur rajasthan

                                      I have received the following sms from hdfc bank:

                                      "Dear Customer Mandate reference no: HDFC[protected] issued to BSE Limited with value Rs. 50000 and frequency ADHO was rejected due to the reason 'Drawers Signature Differs' received today for processing. In case of any issue please get in touch with your branch."

                                      I have not given any mandate. Please resolve the issue. Screen shot of the sms is attached herewith.
                                      HDFC Bank customer support has been notified about the posted complaint.
                                      Jan 08, 2021
                                      Updated by piyush prajapat
                                      still no response
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