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HDFC Bank Complaints & Reviews

2.9
Updated: Jul 8, 2026
Complaints 32958
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18422
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HDFC Bank reviews & complaints page 32

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K
Krupa Kiran Bachalakuri
from Hyderabad, Telangana
Dec 31, 2019
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banks rejects nach mandate even if the signatures are correct

Hello,

I have a home loan sanctioned from ICICI housing finance. As I have savings account with hdfc, i have submitted nach form as security mandate at ICICI bank. It is the second time hdfc has rejected my nach request twice. I have attached those screenshots. Please advise if banks validates pan card signature??...
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ardhendu sekhar jena
from Bargarh, Odisha
Dec 29, 2019
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account is locked

Address: 700156

There was a transaction in my bank account. I called customer care about that transaction. But customer care considered it as a fraud and blocked my account. But i had called to query not to block my account. So now my hdfc a/c is locked. Debit card is blocked.net banking is blocked.

I visited bank to enable my account and net banking and to apply a debit card. They asked me to fill a form. I did. As per them i will get my...
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M
magesh_71
from Bengaluru, Karnataka
Dec 25, 2019
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fastag amount is getting debited without delivering fastag

Address: Horamavu, 560043

I applied hdfc fastag on 20-nov-2019 and till now not received the fastag even though i received sms claiming that they opened my account. Their contact no[protected] doesn’t work. The bad part is without even receiving the fastag, my amount is getting debited claiming that it’s used in multiple toll booths. There is no place in hdfc to go and complaint also....
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G kayyur
from Paravur, Kerala
Dec 23, 2019
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fastag suspended, wallet freezed

Address: 560105

I have purchased a fastag and linked to hdfc expecting seamless service. I am a 10 year old customer with hdfc and were very happy till i purchased fastag. The fastag worked initially in all the toll booths. Meanwhile i tried recharging it said my wallet freezed.
Tried calling the toll free number of hdfc fastag. Its very pathetic service. Need to wait half an hour to get connected and need to wait another half an hour to get to know...
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B
bilkhu21
from Delhi, Delhi
Dec 23, 2019
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cashback not received

Address: Shalimar Bagh, New Delhi, Delhi, 110088

I purchased furniture from home centre in pacific mall, subash nagar on 28.07.2019. At the time of purchase we have been told that there is the scheme of 10% cashback on hdfc credit cards and i also received the sms for the same advertisement. Cashback was supposed to be received within 90 days. But now its been almost 5 months i. E. 150 days and still i haven’t received the cashback of 10% on my purchased amount. I complained to hdfc customer...
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chaitanya.vinnakota
from Hyderabad, Telangana
Dec 23, 2019
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unable to pay the bill due to loss of employment - reg

Address: Hyderabad, Rangareddy, Andhra Pradesh, 500018

Hi sir/madam,

I am chaitanya vinnakota resident of hyderabad, received the hdfc credit card with card ending no as 1098 on last week of aug 2018 based on my profile and my salary. I was worked with cognizant technology solutions india pvt ltd and unfortunately i lost my job in the company on sep 2019 due to sudden layoffs happened in the company due to cost cutting. So many employees were left their jobs including me. I had...
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Vikramkumar Verma
from Mumbai, Maharashtra
Dec 23, 2019
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false promise of life time free credit card

Address: Chandigarh, Chandigarh

Hdfc representative offered me a life time free credit card while opening my salary account, this life time free offer was re verified by me during confirmation call i received from bank before sending card to me. Every bank representative replied yes it is a life time free card, but now after 5 month have been charged a usage bill for the card. Now when i called customer care they said card is chargeable and they can do anything about it.br...
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Nadesh K
Dec 23, 2019
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hdfc otp is not working in usa for the past 2 weeks

Hi team -
I am doing shopping in amazon.in and i tried to make payment through net banking hdfc. After successfully login to hdfc using my net banking credentials. I tried to pay the transaction amount and i see below message in the screen
For j&k customers, otp will be sent only through ivr.
But i am not receiving opt to complete my purchase, it didn't work for past 2 weeks...
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V
Valued Tutorials
from Basi, Punjab
Dec 21, 2019
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credit card not working

Address: 147001

I have a hdfc credit card which wasnt used for last few months. It now doesnt work at all, payments are declined, i cannot set a pin via ivr. I cannot even see any transactions or anything via netbanking. It gives error -

"the transaction is currently not available for your account. Please contact our 24 hour call center for further assistance."

I have full limit available and i cant use my credit card. This...
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M
Mustaba
from Bhopal, Madhya Pradesh
Dec 20, 2019
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2000 rs is debited showing pca d in mini statement

I am working in a it company where my company has provided me a bank account, branch at sapna sangeeta indore today that is 20/12/2019 2000 rs is debited from my it shows it is pca d. I don't know why they have deducted and in transaction details its only shows transfer to paytm, it is a fraud transaction i have not transfer any amount to any of the payment account also i didn't got any of the message regarding money debited from account.br...
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A
Atleeatlas
from Chennai, Tamil Nadu
Dec 17, 2019
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hdb- hdfc prime banker working hours

Address: Chennai, Chennai, Tamil Nadu, 600043

Hi my self nandhini j i'm working in nelson manikam road nm tower, hdb financial services as hdfc prime banker, i joined in last year. Beginning itself shift timings 9.30 to 6.30 after few days they i'll ask to extend our shift timings for 7pm, then after few months they i'll made us to extend for till 8.30. Nearly we are working more 11 hours per day. We don't have any option to survive there. We i'll extending our shift timings and we left...
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Rebecca Jenifer
from Chennai, Tamil Nadu
Dec 16, 2019
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flipkart refund

Hi,
I ordered a product on flipkart .and I returned it. today from HDFC bank I got a message saying, Refund amount was credited /reversed to your account. but I checked online statement .The refund amount was not credited.. Please help me with this issue....
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Vishal0257
from Mumbai, Maharashtra
Dec 16, 2019
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fastag sticker not received

Address: Thane, Maharashtra, 400615

I applied for hdfc fastag online with payment of rs.500, also uploaded the necessary supporting documents and vehicle registration certificate.
After that i received customer id & wallet id on 06/12/2019 through sms and email. Even my wallet was recharged for inr.300. But still i haven't received fast tag sticker.
The tollfree does not work and i'm struggling with fastag as it is going to be mandatory from 15th dec onwards....
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Raj velpulla
from Mumbai, Maharashtra
Dec 14, 2019
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harassment by hdfc ergo - celerio car insurance claim

Address: HDFC ERGO Insurance claim In charge- Pooja Pandya (Mobile 99301 10045 / [email protected]), 400088

Celerio amt car # mh47 ab1154

Hdfc ergo car insurance policy #[protected]

Claim # c[protected]

Insurance period :- 02/01/2019 till 01/01/2020
Issued on 2nd december 2018

Date of accident : 30th october 2019 @ approx. 11.45 pm

Repair refund. : rs. 54, 203 (Fifty four thousand, two hundred three only)

Repaired @ spectra motors-chembur....
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E
eiffeldreams
from Noida, Uttar Pradesh
Dec 14, 2019
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imperia banking issues and false commitments by relationship manager

Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

I am writing to express my complaint.

Your team member hdfc relationship manager manish rana from noida sector-18 branch came to my office synopsys sector 64 office.

I was already an hdfc salary account holder.

He offered me infinia credit card if i transfer my relationship to imperia banking. I was having concerns as infinia is offered only for high salary brackets. So i confirmed the same with...
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ravi0847
from Bengaluru, Karnataka
Dec 12, 2019
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not able to add a ppf account as beneficiary online

Address: HDFC Bank Ltd., Anna Nagar I, Chennai, TamilNadu, Chennai, Tamil Nadu, 600040

Dear HDFC Bank,

I have opened a PPF Account online with HDFC in Anna Nagar-I, Chennai, Tamil Nadu branch with Rs. 1000 as initial amount.

Now, I want to transfer some more money to it online, but for that I am not able to add the account as beneficiary.

It is giving error message as "Invalid Account Number".

I am wondering how can It is possible, as the A/c opened online are not...
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Sutiksha Sudhakaran
Dec 10, 2019
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fastag not delivered

Address: Thrissur, Kerala, 680002

I have received a mail from hdfc stating that fastag has been issued on 26 november 2019. However, fastag not delivered yet (12 december 2019)
Customer id is[protected] and wallet id is [protected]
Unable to reach customer care through toll free number. Line is always busy.
Please let me know by when i can expect to receive it....
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mullanh5
from Bengaluru, Karnataka
Dec 9, 2019
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charged a autopay return charges

Address: Solapur, Maharashtra, 413401

My credit card payment date is 8 of each month,

Due to insufficient balance auto pay transaction failed.

Once i got the message 'immediately on same day' i paid amount by net banking.

Though i got amount of payment return fee 450 as in my credit card unbilled transactions.

Why amount is being deducted if i paid on same day itself... Why this fine..

Want refund of...
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Santosh Innani
from Visakhapatnam, Andhra Pradesh
Dec 6, 2019
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ecs debited twice

Address: Hyderabad, Hyderabad, Telangana, 500048

Last month i closed my loan account at united bank and submitted cancellation of ecs but even month after still my salary account at hdfc bank debiting ecs amount and this month it was amazing they have devoted twice for same amount and when i called customer care they say i submitted two request for ecs which is not the correct one i submitted to cancel ecs but hdfc bank taken as one more ecs
Complain number at hdfc bank
br...
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pankaj005
from Mumbai, Maharashtra
Dec 3, 2019
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credit card redispatch request

Address: Pune, Maharashtra

Hello I am pankaj i have recently applied for Hdfc Credit card and my application was approved my credit card is ending with 4895 i have got all the messages from bank everything is going ok but at the time of delivery of card i was not their on town because of my office work and my card was returned and right now i am available in same address so please tell me what can i do to get my credit card again.
Pl solve this quriy i need...
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