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HDFC Bank Complaints & Reviews

2.9
Updated: Nov 26, 2025
Complaints 32872
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HDFC Bank reviews & complaints page 32

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K
Kavitha Mam
Jun 7, 2023
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There is a serious concern and unethical activity which happened on my account, they download statements and are provided to some xyz person, that person was telling me my last transaction details too, pl understand this situation and expedite the investigation to find that hdfc unethical employee to punish
HDFC Bank customer support has been notified about the posted complaint.
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    Gowdhaman Jothimohan
    Jun 6, 2023
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    I am using HDFC food card and I have lost my card last month. Then I have applied to new food card and got it. There is some balance amount in old food card. I want to transfer the balance from old card to new card.
    HDFC Bank customer support has been notified about the posted complaint.
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      rakeshkarunpt
      Jun 6, 2023
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      Account created about an year ago.
      Since yesterday evening I'm not able to do any online transactions.
      Low severity memo issued on my account.
      Hdfc coustomer care said Re Kyc needed.
      Rakesh [protected]
      Hdfc kannur sn park branch.
      Very very urgent complaint
      HDFC Bank customer support has been notified about the posted complaint.
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        S
        Sreenath2018
        from Hyderabad, Andhra Pradesh
        Jun 6, 2023
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        Address: Hyderabad

        Hi,

        I had settled my HDFC Credit card long back and never requested you people for any support. Then you people called me stating i had logged in and requested for closure in last 4 days. Executive name Iqbal was very harsh and unprofessional and was arguing with me stating I had requested in last 4 days and he will share the details to my email ID.
        Till now I did not receive any mail.

        One of executive says HDFC bank told them collect the amount. Why are this people taking our financial Data and making our lives miserable. Already HDFC bank guys called my in-laws and discussed my financial matters now the Credit Mantri guys calling and making my personal life hell.

        This has been repeatedly happening with you team and I had recorded all the conversation and going to file a case against you people in Consumer forum and RBI regarding the data security issue.
        HDFC Bank customer support has been notified about the posted complaint.
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          Pankajsingh86
          from Bengaluru, Karnataka
          Jun 6, 2023
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          Address: Ranchi

          Extremely unprofessionalism in Ranchi and Kolkata branches.

          1. No response on calls/emails by HDFC executives.
          2. Had I not followed up with them the disbursement would be in another 6 months.
          3. Delayed process unnecessary even providing required documents.
          4. Sales person has no update namely Chandan. The file was unnecessarily on hold for months by Hitesh.
          5. In spite of raising multiple escalation matrices Praveen Mishra was unable to handle this.
          6. One step loan process moves, again there would be no response and delayed. Again I had to raise an escalation ticket. Why multiple escalations?? It means HDFC is unable to handle the staff.
          7. No response on follow-up emails by Rhea too from the Kolkata branch.
          8. Legal Documents were not sent on time by the Boisar branch, it was delayed for 10 days.
          9. Internal follow-ups also could not be done. I had to follow up with each and every responsible person. The third-party agency already had submitted the docs. In spite of that, it was delayed unnecessarily by HDFC.
          10. Even for disbursement I had to raise an escalation ticket. When I reached the branch each staff has its own fan at the desk and the customers are in sitting without a fan and AC in the summer at 45 degrees. When I asked the staff about it. I was told that AC is not functioning for so many years and is not his look out. Then who is responsible for this? The branch manager and all staffs are mostly out of the office.
          11. There are just 2 staff handling the branch and it gives an outlook on how government offices are run, though HDFC is a private firm.
          12. Totally incapable team and the branch manager.
          HDFC Bank customer support has been notified about the posted complaint.
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            VIVEKANAND KUMAR SETH
            Jun 5, 2023
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            Address: LANKA BRANCH, VARANASI
            Website: www.hdfcbank.com

            Dear Sir/Madam,
            I would like to inform you that my got deducted in HDFC bank account and registered mobile number is [protected]. My HDFC bank account on dated 04-June-2023 an amount of 2080.90/- has been debited from my account through razorpay and transaction description is DEBIT- ACH D- CTRAZORPAY-UPMOVECAPILxWHGm8xmUys

            DEBIT- ACH D- CTRAZORPAY-UPMOVECAPILxWHGm8xmUys

            I request you to please investigate the aforesaid matter and reimburse the same amount of 2080.90/- as soon as possible.
            +1 photos
            HDFC Bank customer support has been notified about the posted complaint.
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              V
              vasih
              from Pune, Maharashtra
              Jun 5, 2023
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              I opened an account with HDFC Bank based on a promotional offer that included a reward of an Amazon voucher upon successful completion of certain requirements. I diligently fulfilled all the criteria stated in the offer and expected to receive the voucher within a reasonable time frame.
              However, it has now been over two months since I met the necessary conditions, and I am yet to receive the promised voucher. I have contacted the customer service department on multiple occasions to inquire about the delay, but I have received no satisfactory response or resolution.
              HDFC Bank customer support has been notified about the posted complaint.
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                M
                Mhusain023
                Jun 5, 2023
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                My HDFC credit card limit is not showing in cibil report which is affecting my cibil score
                HDFC Bank customer support has been notified about the posted complaint.
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                  GCdGr8
                  Jun 5, 2023
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                  NRI accounts no SMS OTPs receiving

                  As an NRI customer my international phone and email are used for validation purposes. Although there are never any issues with receiving email OTPs. SMS OTPs are missing 90% of the times, as they work sometimes it is not a registration issue. Neither it’s system issue as the email OTPs are sent out without fail so it’s the deliberate design of HDFC SMS system to make it inefficient to save costs and drop the messages and make the customers...
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                  sourav2348
                  Jun 4, 2023
                  Jun 4, 2023
                  This thread was updated on Jun 4, 2023
                  Resolved
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                  Resolved

                  This was regarding the horrible experience with Indian Bank ATM Siruseri Chennai Near SIPCOT entrance. I used the HDFC bank card to withdraw Rs 8000 but exactly after I entered the PIN UPS battery shut down, ATM switched off and then I left the ATM without waiting for power to be back after waiting for 5 minutes. I do not know what happened after but my amount Rs 8000 was deducted from my account. I am also suspecting some people who were sitting in front of the ATM to be involved. Also there was no security guard in front of the Indian Bank ATM.
                  Please treat it as a severe escalation as this is pure negelency at Indian Bank End. How can UPS shutdown in Real time transactions

                  Transaction Details S1NS1621-KANCHEEPURAM Rs 8000
                  Jun 8, 2023
                  Complaint marked as Resolved 
                  Rs 8000 amount has been refunded to my HDFC Bank Account. Complaint can be closed.
                  HDFC Bank customer support has been notified about the posted complaint.
                  Dear Customer,

                  At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on ​hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                  -Anay, Service Manager
                  HDFC Bank Customer Assistance
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                    A
                    Abbas Desai
                    Jun 3, 2023
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                    Address: 1116/D, Bhagirathi Heights Ward E, 1109, E Ward, Shahupuri, Kolhapur, Maharashtra 416001
                    Website: www.hdfcbank.com

                    Myself Abbaskhan Desai, HDFC BANK USER FOR LAST 6 YEAR, SALARY ACCOUNT, CURRENT ACCOUNT EVERYTHING IAM USING BECAUSE OF TRUST.

                    SUDDENLY HDFC BANK CHARGED ME WITH 3450 RUPEES EACH QUARTER from 01 April 2022 to till date consistently they are charging 3540/- rupees. IAM VERY CONCERNED WITH THIS HIDDEN CHARGES.
                    HDFC Bank customer support has been notified about the posted complaint.
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                      Address: Bilaspur

                      Last 6 month i was trying to closs my A/C but some how brach officers denied to closs my A/C. I need help to closs my A/C.

                      Name-Chanki Pandey
                      A/C no-[protected]
                      Customer ID[protected]
                      HDFC Bank customer support has been notified about the posted complaint.
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                        Piyush pathrod
                        Jun 2, 2023
                        Jun 2, 2023
                        This thread was updated on Jun 2, 2023
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                        Address: Shree Shakti Nagar house no 311

                        Mere account mein ₹1000 Pade Hue The 25 March 2023 ko mene 1000rs hab charges bol ke kaat liye mujhe mere paise wapis chaiye nhi toh mai Mera account close krwa lunga or dusre bank ka account khula lunga I want my money back
                        HDFC Bank customer support has been notified about the posted complaint.
                        Dear Customer,

                        At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on ​hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                        -Anay, Service Manager
                        HDFC Bank Customer Assistance
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                          Paras Rajdev
                          Jun 2, 2023
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                          I am an ex employee of HDFC Bank. I was employed with the bank from May 26, 2016 to February 21, 2018 as Manager.
                          I already received the Experience Letter of the same on 12/11/2022, but haven't received the "Relieving Letter" yet. I had mailed to HR Team many times but they didn't replied yet.

                          Name: Paras Rajdev
                          Emp. code: P11752
                          Email ID: paras.[protected]@gmail.com
                          HDFC Bank customer support has been notified about the posted complaint.
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                            S
                            Sach80
                            Jun 2, 2023
                            Jun 2, 2023
                            This thread was updated on Jun 2, 2023
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                            Address: Airoli, Navi-Mumbai

                            Hi,
                            14th feb. 2023, Rs.640/- deducted manually from fastag wallet without my information and permission.
                            I have raised complain for same. but still I have not received money.
                            Now I am tired up with follow up to bank.
                            it is very bad service from HDFC bank.
                            HDFC Bank customer support has been notified about the posted complaint.
                            Dear Customer,

                            At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the transaction details for us to help you with the solution.

                            -Anay, Service Manager
                            HDFC Bank Customer Assistance
                            Dear Customer,

                            At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the transaction details, fastag reference number, and vehicle registration number for us to help you with the solution.

                            -Anay, Service Manager
                            HDFC Bank Customer Assistance
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                              S
                              Sinchana TK
                              from Hassan, Karnataka
                              Jun 2, 2023
                              Jun 2, 2023
                              This thread was updated on Jun 2, 2023
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                              Address: Hassan, Karnataka

                              While paying bill transaction was stuck and I received message like timed out that amount is debited from my account but not received by beneficiary. And also not refunded really felt bad about hdfc bank services. How long does it take to refund my amount.
                              HDFC Bank customer support has been notified about the posted complaint.
                              Dear Customer,

                              At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on hdfcbk.io/k/DUvfElwAnGE and share the complete concern. Please mention reference number TT[protected] along with the transaction details for us to help you with the solution.

                              -Anay, Service Manager
                              HDFC Bank Customer Assistance
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                                V
                                vineetqam
                                Jun 1, 2023
                                Jun 1, 2023
                                This thread was updated on Jun 1, 2023
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                                Address: No 92/84, Nurpur Butat, Aziz Nagar, Maubarakpur, Azamgarh, Uttar Pradesh 276404

                                We are unable to liquidate your Fixed Deposit since the source account from which your FD was originally booked is closed/blocked. Please visit your HDFC Bank Branch for liquidating the Fixed Deposit.
                                HDFC Bank customer support has been notified about the posted complaint.
                                for above complaint you can contact me on +91 [protected]
                                Dear Customer,

                                At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on ​hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                                -Anay, Service Manager
                                HDFC Bank Customer Assistance
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                                  vikky5811
                                  May 31, 2023
                                  Jun 4, 2023
                                  This thread was updated on Jun 4, 2023
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                                  I am trying to reset my net banking password but was unable to do so, as i am recieving OTP in SMS but not in email, no matter how many times i tried
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Dear Customer,

                                  At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                                  -Anay, Service Manager
                                  HDFC Bank Customer Assistance
                                  vikky5811's [Complaint's author] reply, Jun 4, 2023
                                  tried hdfcbk.io/k/DUvfZvrLAj0 it's not accepting the reference number, generated ref number using https://leads.hdfcbank.com/applications/webforms/apply/HDFC_CustomerCenter/Customer_Center.aspx
                                  reference number/docket number is[protected]

                                  Not receiving OTP in bank registered email address - Comment #4108156 - Image #0
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                                    Nikitajoshi116
                                    May 31, 2023
                                    May 31, 2023
                                    This thread was updated on May 31, 2023
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                                    Hi Team,

                                    I have observed that Rs 5.90 has been deducted from my account about 7 times in a day. I want justification why is this happening.
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Dear Customer,

                                    At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on ​hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TW[protected] along with the requested details for us to help you with the solution.

                                    -Anay, Service Manager
                                    HDFC Bank Customer Assistance
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                                      S bish
                                      from Jodhpur, Rajasthan
                                      May 30, 2023
                                      Jun 1, 2023
                                      This thread was updated on Jun 1, 2023
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                                      My money is deducted from my account but payment made but service not provided me yet by merchant. Merchant denied tottaly for service . I have complaints in complaints form of hdfc last 20 days ago go but yet no any response from bank
                                      +2 photos
                                      HDFC Bank customer support has been notified about the posted complaint.
                                      Dear Customer,

                                      At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the transaction details for us to help you with the solution.

                                      -Anay, Service Manager
                                      HDFC Bank Customer Assistance
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