I feel my account unsafe with HDFC bank RM - Simran Kaur, I have asked many times to remove this RM and called customer care so many times, but, havent heard anything on that plus the RM itself is calling me and trying to talk over.
I had many issues with CC, with account these are all unresolved and none actions are taken care of,
apart from that I was offered HDFC Ergo insurance plicy with all fake updates provided by 10ppl and all these 50 ppl were looking into my banks transactions and amount which is very unsafe.
When I decided to cancel the policy I was told by my RM that there will be no cancellation charges as I have asked them to cancel within 24hrs, but I was charged cancellation fees as HDFCErgo employees did fraud to me.
HDFC is losing its credibility, I never had any bad experiences but the moment this RM is aligned to my account I feel safe with my account.
HDFC Bank customer support has been notified about the posted complaint.
At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the transaction details for us to help you with the solution.
-Anay, Service Manager
HDFC Bank Customer Assistance