HDFC Bank Complaints & Reviews

I had done the IMPS transaction of amount RS.20, 000 from my HDFC current account to other bank account via netbanking.

I received transaction timed-out message on my register mobile, however the amount was deducted from my account and was not delivered to other account even after waiting for a day. This is not a small amount that I am being asked to wait without any further update from the team. I have sent multiple emails, contacted customer support but all I was told to is wait with no action.

As per the HDFC CC, it seems there was an issue with beneficiary bank account and the money should be refunded within 24hours which still did not happen.

Can the bank not see whether the transaction is successful or not when it was timed out? Even after giving the Transaction ID, we were not helped in any way

There is a serious concern and unethical activity which happened on my account, they download statements and are provided to some xyz person, that person was telling me my last transaction details too, pl understand this situation and expedite the investigation to find that hdfc unethical employee to punish

I am using HDFC food card and I have lost my card last month. Then I have applied to new food card and got it. There is some balance amount in old food card. I want to transfer the balance from old card to new card.

Account created about an year ago.
Since yesterday evening I'm not able to do any online transactions.
Low severity memo issued on my account.
Hdfc coustomer care said Re Kyc needed.
Rakesh [protected]
Hdfc kannur sn park branch.
Very very urgent complaint

Hi,

I had settled my HDFC Credit card long back and never requested you people for any support. Then you people called me stating i had logged in and requested for closure in last 4 days. Executive name Iqbal was very harsh and unprofessional and was arguing with me stating I had requested in last 4 days and he will share the details to my email ID.
Till now I did not receive any mail.

One of executive says HDFC bank told them collect the amount. Why are this people taking our financial Data and making our lives miserable. Already HDFC bank guys called my in-laws and discussed my financial matters now the Credit Mantri guys calling and making my personal life hell.

This has been repeatedly happening with you team and I had recorded all the conversation and going to file a case against you people in Consumer forum and RBI regarding the data security issue.

Extremely unprofessionalism in Ranchi and Kolkata branches.

1. No response on calls/emails by HDFC executives.
2. Had I not followed up with them the disbursement would be in another 6 months.
3. Delayed process unnecessary even providing required documents.
4. Sales person has no update namely Chandan. The file was unnecessarily on hold for months by Hitesh.
5. In spite of raising multiple escalation matrices Praveen Mishra was unable to handle this.
6. One step loan process moves, again there would be no response and delayed. Again I had to raise an escalation ticket. Why multiple escalations?? It means HDFC is unable to handle the staff.
7. No response on follow-up emails by Rhea too from the Kolkata branch.
8. Legal Documents were not sent on time by the Boisar branch, it was delayed for 10 days.
9. Internal follow-ups also could not be done. I had to follow up with each and every responsible person. The third-party agency already had submitted the docs. In spite of that, it was delayed unnecessarily by HDFC.
10. Even for disbursement I had to raise an escalation ticket. When I reached the branch each staff has its own fan at the desk and the customers are in sitting without a fan and AC in the summer at 45 degrees. When I asked the staff about it. I was told that AC is not functioning for so many years and is not his look out. Then who is responsible for this? The branch manager and all staffs are mostly out of the office.
11. There are just 2 staff handling the branch and it gives an outlook on how government offices are run, though HDFC is a private firm.
12. Totally incapable team and the branch manager.

Dear Sir/Madam,
I would like to inform you that my got deducted in HDFC bank account and registered mobile number is [protected]. My HDFC bank account on dated 04-June-2023 an amount of 2080.90/- has been debited from my account through razorpay and transaction description is DEBIT- ACH D- CTRAZORPAY-UPMOVECAPILxWHGm8xmUys

DEBIT- ACH D- CTRAZORPAY-UPMOVECAPILxWHGm8xmUys

I request you to please investigate the aforesaid matter and reimburse the same amount of 2080.90/- as soon as possible.

I opened an account with HDFC Bank based on a promotional offer that included a reward of an Amazon voucher upon successful completion of certain requirements. I diligently fulfilled all the criteria stated in the offer and expected to receive the voucher within a reasonable time frame.
However, it has now been over two months since I met the necessary conditions, and I am yet to receive the promised voucher. I have contacted the customer service department on multiple occasions to inquire about the delay, but I have received no satisfactory response or resolution.

My HDFC credit card limit is not showing in cibil report which is affecting my cibil score

As an NRI customer my international phone and email are used for validation purposes. Although there are never any issues with receiving email OTPs. SMS OTPs are missing 90% of the times, as they work sometimes it is not a registration issue. Neither it’s system issue as the email OTPs are sent out without fail so it’s the deliberate design of HDFC SMS system to make it inefficient to save costs and drop the messages and make the customers...

This was regarding the horrible experience with Indian Bank ATM Siruseri Chennai Near SIPCOT entrance. I used the HDFC bank card to withdraw Rs 8000 but exactly after I entered the PIN UPS battery shut down, ATM switched off and then I left the ATM without waiting for power to be back after waiting for 5 minutes. I do not know what happened after but my amount Rs 8000 was deducted from my account. I am also suspecting some people who were sitting in front of the ATM to be involved. Also there was no security guard in front of the Indian Bank ATM.
Please treat it as a severe escalation as this is pure negelency at Indian Bank End. How can UPS shutdown in Real time transactions

Transaction Details S1NS1621-KANCHEEPURAM Rs 8000

Myself Abbaskhan Desai, HDFC BANK USER FOR LAST 6 YEAR, SALARY ACCOUNT, CURRENT ACCOUNT EVERYTHING IAM USING BECAUSE OF TRUST.

SUDDENLY HDFC BANK CHARGED ME WITH 3450 RUPEES EACH QUARTER from 01 April 2022 to till date consistently they are charging 3540/- rupees. IAM VERY CONCERNED WITH THIS HIDDEN CHARGES.

Last 6 month i was trying to closs my A/C but some how brach officers denied to closs my A/C. I need help to closs my A/C.

Name-Chanki Pandey
A/C no-[protected]
Customer ID[protected]

Mere account mein ₹1000 Pade Hue The 25 March 2023 ko mene 1000rs hab charges bol ke kaat liye mujhe mere paise wapis chaiye nhi toh mai Mera account close krwa lunga or dusre bank ka account khula lunga I want my money back

I am an ex employee of HDFC Bank. I was employed with the bank from May 26, 2016 to February 21, 2018 as Manager.
I already received the Experience Letter of the same on 12/11/2022, but haven't received the "Relieving Letter" yet. I had mailed to HR Team many times but they didn't replied yet.

Name: Paras Rajdev
Emp. code: P11752
Email ID: paras.[protected]@gmail.com

Hi,
14th feb. 2023, Rs.640/- deducted manually from fastag wallet without my information and permission.
I have raised complain for same. but still I have not received money.
Now I am tired up with follow up to bank.
it is very bad service from HDFC bank.

While paying bill transaction was stuck and I received message like timed out that amount is debited from my account but not received by beneficiary. And also not refunded really felt bad about hdfc bank services. How long does it take to refund my amount.

We are unable to liquidate your Fixed Deposit since the source account from which your FD was originally booked is closed/blocked. Please visit your HDFC Bank Branch for liquidating the Fixed Deposit.

I am trying to reset my net banking password but was unable to do so, as i am recieving OTP in SMS but not in email, no matter how many times i tried

Hi Team,

I have observed that Rs 5.90 has been deducted from my account about 7 times in a day. I want justification why is this happening.