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HDFC Bank Complaints & Reviews

2.9
Updated: May 26, 2026
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HDFC Bank reviews & complaints page 34

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G
gobind2023
from Kolkata, West Bengal
Jun 26, 2023
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Address: HDFC Bank Stateman House Brach Kolkata

Amount of RS 5411.65 debited from my HDFC Savings account with Stateman House branch on 13/06/2023 as Fund Trf CC - 434677xxxxxx9337.
I am not holding any credit card since the opening of SB account to till date. But I am surprised to see my passbook books that amount auto debited for credit card.

I therefore request you to please look into the matter and help us to recover my such hard earned money from the bank
HDFC Bank customer support has been notified about the posted complaint.
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    Anjali Tewari
    Jun 26, 2023
    Jun 26, 2023
    This thread was updated on Jun 26, 2023
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    Why should I visit branch to provide my personal details. Your executive is asking me for transactions related to family transferring funds to my account. I need a justification as u have held my money in ur account unlawfully
    HDFC Bank customer support has been notified about the posted complaint.
    Dear Customer,

    At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://leads.hdfcbank.com/applications/webforms/apply/MoneyPlus_Benefits_SM_Com... and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

    -Anay, Service Manager
    HDFC Bank Customer Assistance
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      Anjali Tewari
      Jun 25, 2023
      Jul 26, 2023
      This thread was updated on Jul 26, 2023
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      No debit on account

      Address: Sandoz Worli

      I was called to the branch twice leaving my work aside. I still went co-operated by providing details of each transactions.
      What other justifications are required?
      I need an email to which RBI or law are we referring here that says family cannot transfer funds to family members. Even if in crisis a friend helped what stops whom from doing it and under what rules and regulations?
      I was questioned for 2 hours! I still...
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      S
      Shidharth vijay
      Jun 25, 2023
      Jun 28, 2023
      This thread was updated on Jun 28, 2023
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      मैंने एचडीएफसी बैंक में 5 जून 2023 को करंट अकाउंट किया वो भी ऑनलाइन पर मुझे कहीं भी हाईलाइट ऑप्शन में ये नहीं दिखा कि डेबिट कार्ड सेलेक्ट करें, खैर ये अलग बात है मैंने सेलेक्ट नहीं किया लेकिन एचडीएफसी बैंक की ऑनलाइन सेवाएं दे रही हैं अकाउंट खोलने की डेबिट कार्ड को ऑनलाइन अप्लाई करने के लिए सुविधा क्यों नहीं, तो गलत है अगर आपके सारे काम ऑफलाइन ही होते हैं तो ऑफलाइन ही अकाउंट खोलने की सुविधा रखें फिर आपने ऑनलाइन आवेदन क्यों किया, अब मैं 2000 किलोमीटर दूर रहूंगा, मेरे लिए आना संभव है नहीं है कि अपना काम छोड़ कर जाउ या समझदार भी आप लोगो ने केवाईसी किया हाय, आधार कार्ड लिया हाय, पैन कार्ड लिया हाय, सिग्नेचर भी है, वीडियो फेस वेरिफिकेशन भी है तब एचडीएफसी बैंक को या बिना डेबिट कार्ड मेरे काम मैं निर्देश आ रही हूं कि आपसे विनती है कि मेरी आज्ञा को दूर करो। धन्यावद

      Myself - Shidharth vijay
      Customer ID[protected]
      Branch - Rajendranagar, Patna
      HDFC Bank customer support has been notified about the posted complaint.
      Dear Customer,

      At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on ​hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

      -Anay, Service Manager
      HDFC Bank Customer Assistance
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        9
        94rohan627
        from New Delhi, Delhi
        Jun 24, 2023
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        I had applied for a Diners Club Previlidge Credit card online as per the eligibility on their own site. I had submitted all the documents and verification was done via OTP. With two weeks of online communication with the customer care they said that documents had to be sent again / i was not eligible and God knows what all. There is no one to one communication where I can explain anything to them. I have resent the documents - salary slips and employment contract to Chennai but my application is still showing as declined
        Application no 23F[protected]N1
        HDFC Bank customer support has been notified about the posted complaint.
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          9
          94rohan627
          from New Delhi, Delhi
          Jun 24, 2023
          Jun 25, 2023
          This thread was updated on Jun 25, 2023
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          I have been an NRE customer with this bank for over 10 years. I have FD's of over 30 lakhs with this bank and my salary account is here as well. I had applied for a Credit Card online as per my eligibility. I had submitted my salary slip and employment contract as well but my application was rejected.
          That is not it. It took 2 weeks of communication for the customer care to figure out that I was not eligible. I do not know on what basis this criteria is made. If a person with a regular annual income of over 35 lakhs is not eligible for a Diner's Priv Credit card then who is. There is no ONE TO ONE communication or phone number where I can explain the issue. All I get is copy paste mails from the customer care. I have even sent the documents again to Chennai but can not track the status
          HDFC Bank customer support has been notified about the posted complaint.
          Dear Customer,

          At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on hdfcbk.io/k/DUvfZvrLAj0 to share your card application number, mode of application, date of application, complete name and your contact details. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

          -Manoj
          HDFC Bank Customer Assistance
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            M
            Misled by HDFClife
            Jun 23, 2023
            Aug 5, 2023
            This thread was updated on Aug 5, 2023
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            HDFC Bank refuses to email copies of account holder's initial document

            Address: HDFC Bank. Opp. N.C. Bandra West, Mumbai

            There was a request by my wife, Winifred D'Souza as an account holder and myself in requesting her initial documents. An account holder has the right to view his/her documents. The bank refuses to her request of viewing her own documents citing "internal matter and confidentiality". This I believe is that the bank is afraid of their exposure of fraud. This is unacceptable and has to be addressed.

            From: Trevor d'souza
            To:...
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            Misled by HDFClife
            Jun 23, 2023
            Sep 27, 2023
            This thread was updated on Sep 27, 2023
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            Fraudulent documents in initiating a policy account #18482269

            Address: HDFC Bank, Opp. National College, Bandra West, Mumbai

            I would like to bring to your attention that I have strong evidence of fraudulent and incomplete information of Form 60 and other initial documents of my wife's account with HDFC Life. Attached are the documents and email communication. The account was opened in 2016 when my wife was residing in Canada. She never visited India in 2016. She last visited India in 2007. Yet all information was as if her location of signing was in Mumbai. Plus...
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            S
            Sangeetha Sathish Kumar
            Jun 23, 2023
            Jun 25, 2023
            This thread was updated on Jun 25, 2023
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            Hello sir,

            This is in reference to the transaction made in my account under the header of depository charges; without any intimidation by the hdfc bank.

            Kindly be informed that an amount of rs 354/- was deducted from my savings/salary account on 16th june 2023 under the name of depository charges may-2023

            Initially when we did not have demat account they forced us to create one without intimating us that they are going to charge annual fees and i received the call earlier from customer care i also speak him deny of this service. Now all of a sudden they have charged rs 354.00/-.. This is very bad and disappointing. And i have never used the demat account till now.. If i call the customer care they will not have answers. And they will not communicate that they are charging.
            HDFC Bank customer support has been notified about the posted complaint.
            Dear Customer,

            At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on hdfcbk.io/k/DUvfZvrLAj0 and share your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

            -Anay
            HDFC Bank Customer Assistance
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              nsvprasad
              from Solapur, Maharashtra
              Jun 22, 2023
              Jul 26, 2023
              This thread was updated on Jul 26, 2023
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              Sir, UPDATION OF KYC IN HDFC WALLET ID NO: [protected]
              VEHICLE NO: MH13AZ8122, MOB NO: [protected]

              HDFC has sent one SMS on 09.06.2023 for updation of my KYC before 30.06.2023. So I have sent one mail on 09.06.2023 by mail along with all my details., viz Aadhar, Pan, Vehicle Regn, RC. Upon on my continuous follow up, repeated mails, they have provided one Ticket No: 678170 and sent one mail on 12.06.2023 stating that my name has been updated in their system and attend for Video call. This 3rd Video call again failed due to non updation of KYC in my wallet. I have raised this issue with their escalation matrix to following adress;TISH.[protected]@hdfcbank.com, hdfcbank.[protected]@1pay.in, escalations.[protected]@1pay.in, shodhan.[protected]@1pay.in, fastag.[protected]@1pay.in, [protected]@hdfcbank.com, [protected]@hdfcbank.com, since 09.06.2023 issue was not resolved every time they sent one reply mail stating that "We have forwarded your details to the concerned team, we will update you on priority". I really fed up with their least concern towards customer and even requested them to delete my credential in their HDFC fastag. Called to their Toll free number [protected] atleast 10 -12 times and they too have little knowledge about their duties/work allotted.
              I humbly request you to instruct HDFC to delete my credentials in their HDFC Fastag, so that I can register my Fastag with other service providers in the market for better service. I don, t bother for my balance lying in their wallet also.
              Regards,
              NETI SREE VARA PRASAD,
              MOB: [protected]/[protected]
              Aug 29, 2023
              Complaint marked as Resolved 
              HDFC Bank customer support has been notified about the posted complaint.
              Verified Support
              Jun 26, 2023
              HDFC Bank Customer Care's response
              Dear Customer,

              At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://leads.hdfcbank.com/applications/webforms/apply/MoneyPlus_Benefits_SM_Complaint/Index.aspx and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

              -Anay, Service Manager
              HDFC Bank Customer Assistance
              Jun 30, 2023
              Updated by nsvprasad
              Sir, Today is the last day. My issue/complaint with HDFC is pending since 09.06.2023. Why you are unable to resolve it. Pl just delete my credentials with HDFCfastag. Pl let me register with Other fastag service providers.
              Verified Support
              Jul 26, 2023
              HDFC Bank Customer Care's response
              Dear Customer,

              We sincerely regret the inconvenience caused. We wish to inform you that we just checked our bank records and found that your fastag wallet is already closed. -Ajay, Service Manager
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                S
                Sanju Rohilla
                from Gurugram, Haryana
                Jun 22, 2023
                Jun 26, 2023
                This thread was updated on Jun 26, 2023
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                Address: Gurugram

                I opened a new salary account in HDFC Bank on 7th June but till date I didn't received the welcome kit. Your representative (Rakesh & Akhileshwar Pandey) called me in 15th June Regarding for my physical KYC after visiting I complete my KYC & fill form for new KYC after that your representative told me your kit is dispatched 4-5 days in your home address but still I didn't received any kit from your bank. Last 2 days I called in HDFC bank but many times he told we will check and transfer my call any other department but they didn't any response from your representative. As a requested to you please let me know when I received my welcome kit in my home address
                Regards
                Aman Rohilla
                HDFC Bank customer support has been notified about the posted complaint.
                Dear Customer,

                At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                -Anay, Service Manager
                HDFC Bank Customer Assistance
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                  G
                  Ganesh Sudhir Joshi
                  Jun 22, 2023
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                  Hello sir,

                  This is in reference to the transaction made in my account under the header of depository charges; without any intimidation by the hdfc bank.

                  Kindly be informed that an amount of rs 370/- was deducted from my savings/salary account on 20th june 2023 under the name of depository charges.

                  Please do the needful as earliest.
                  HDFC Bank customer support has been notified about the posted complaint.
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                    SafiyaS
                    Jun 21, 2023
                    Jun 26, 2023
                    This thread was updated on Jun 26, 2023
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                    Address: Viman Nagar, Pune

                    I joined a company which provided me a salary account of HDFC in Pune however I left the company 2 years ago . A 1000 rupees was deducted from my account a year ago for not maintaining minimum balance not only they deducted the amount when I visited the branch to ask about deduction and close the account they asked me to pay more as my balance is in negetive. Now that the account is not in use it has a negetive amount of around 3000. When I visited the branch they behaved rudely and said that you have pay the amount or else your account will get charged more for not maintaining minimum balance. Please help me with it, this is unnecessary charges and if any amount gets deposited in my account from somewhere they deduct it all. I believe that the issue will get resolved thus I am complaining about it. Please help!
                    HDFC Bank customer support has been notified about the posted complaint.
                    Dear Customer,

                    At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on ​hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                    -Anay, Service Manager
                    HDFC Bank Customer Assistance
                    Dear Customer,

                    At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                    -Anay, Service Manager
                    HDFC Bank Customer Assistance
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                      Jun 21, 2023
                      Jun 21, 2023
                      This thread was updated on Jun 21, 2023
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                      Today I received my credit card statement and there are 2 extra charges which I don't know what are for as shown in attachment. There's EMI and also GST which should not be there. I want to get those charges removed because I don't know what they are for and not related to any of my purchases
                      HDFC Bank customer support has been notified about the posted complaint.
                      Dear Customer,

                      At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on ​hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                      -Anay, Service Manager
                      HDFC Bank Customer Assistance
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                        HJ0220
                        Jun 21, 2023
                        Jun 21, 2023
                        This thread was updated on Jun 21, 2023
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                        I have changed my mobile number on my NRO accounts to Asutralian number, since then I havent recieved a single OTP from HDFC back.. No one provides any information. The online netbanking system for HDFC does not even allow to change email or phone number, this is creating lot of issues for me
                        HDFC Bank customer support has been notified about the posted complaint.
                        Dear Customer,

                        At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on ​hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                        -Anay, Service Manager
                        HDFC Bank Customer Assistance
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                          Goddy amy
                          Jun 18, 2023
                          Jun 20, 2023
                          This thread was updated on Jun 20, 2023
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                          Hello sir,

                          This is in reference to the transaction made in my account under the header of depository charges; without any intimidation by the hdfc bank.
                          My customer id is[protected]
                          Ajay Kumar sah
                          Account number is [protected]

                          Kindly be informed that an amount of rs 885.00/- was deducted from my savings/salary account on 16th june 2023 under the name of depository charges may-2023

                          Initially when we did not have demat account they forced us to create one without intimating us that they are going to charge annual fees and i received the call earlier from customer care i also speak him deny of this service. Now all of a sudden they have charged rs 885.00/-.. This is very bad and disappointing. And i have never used the demat account till now.. If i call the customer care they will not have answers. And they will not communicate that they are charging.

                          Please do the needful as earliest.

                          Regards,
                          Ajay Kumar sah
                          HDFC Bank customer support has been notified about the posted complaint.
                          Dear Customer,

                          At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the details of the charges for us to help you with the solution.

                          -Anay, Service Manager
                          HDFC Bank Customer Assistance
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                            Goddy amy
                            Jun 18, 2023
                            Jun 19, 2023
                            This thread was updated on Jun 19, 2023
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                            Address: At post pathrol deoghar Jharkhand 825353

                            Hello sir,

                            This is in reference to the transaction made in my account under the header of depository charges; without any intimidation by the hdfc bank.

                            Kindly be informed that an amount of rs 885.00/- was deducted from my savings/salary account on 16th june 2023 under the name of depository charges may-2023

                            Initially when we did not have demat account they forced us to create one without intimating us that they are going to charge annual fees and i received the call earlier from customer care i also speak him deny of this service. Now all of a sudden they have charged rs 885.00/-.. This is very bad and disappointing. And i have never used the demat account till now.. If i call the customer care they will not have answers. And they will not communicate that they are charging.

                            Please do the needful as earliest.

                            Regards,
                            Ajay Kumar sah
                            HDFC Bank customer support has been notified about the posted complaint.
                            Dear Customer,

                            At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on ​hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                            -Anay, Service Manager
                            HDFC Bank Customer Assistance
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                              nakulgrover20
                              Jun 17, 2023
                              Jun 19, 2023
                              This thread was updated on Jun 19, 2023
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                              Hi Team,
                              Not able to add new HDFC Beneficiary in my account.
                              During IFSC Code Lookup No Records Found exception is coming.

                              Kindly look into then issue on urgent basis so i can use my account.

                              Thanks and Regards
                              Nakul Grover
                              +91-[protected]
                              HDFC Bank customer support has been notified about the posted complaint.
                              Dear Customer,

                              At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on ​hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                              -Anay, Service Manager
                              HDFC Bank Customer Assistance
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                                Aparajitapati
                                Jun 16, 2023
                                Jun 19, 2023
                                This thread was updated on Jun 19, 2023
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                                Hello,

                                On 6th June 2023 i.e, today i found that Rs 288.43 has been deducted from my debit card.
                                After checking in the mini statement I could find that it was mentioned as DCD amount which got deducted . Which is nothing but a false transaction happened.
                                Kindly check this on priority and please get the amount credited back to my account.

                                Thanks,
                                Aparajita Pati.
                                HDFC Bank customer support has been notified about the posted complaint.
                                Dear Customer,

                                At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on ​hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                                -Anay, Service Manager
                                HDFC Bank Customer Assistance
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                                  Mahaveer22g
                                  Jun 16, 2023
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                                  Address: Mahabir singh, rohi ram kothe, chhajli, district sangrur, punjab

                                  Hi team,
                                  Rupees 1770 debited from my bank account on 15 June 2023 with narration"INTER-BRN CASH CHG INCL GST 240423-MIR[protected]

                                  Ref no:MIR[protected]
                                  Acc no:[protected]
                                  Mobile no:[protected]

                                  Thanks
                                  MAHABIR singh
                                  HDFC Bank customer support has been notified about the posted complaint.
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