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2.9
Updated: May 26, 2026
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HDFC Bank reviews & complaints page 329

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S
sukhadm
from Mumbai, Maharashtra
Oct 11, 2020
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Address: 114 palam vihar majitha road

.Actually hdfc sanctioned a durebel loan for me under the conditions as mentioned below.
1)Rate of interest 0%
2) cash back up to 5%
But
1)Bank charge intrest @15% from me
2)Not give any cash back
3) Extra charges rs 531/-
4) One more extra They charged me rs 258/ which is totally injustice with me.
This all scam is done by sumeer and sahil who is bank representative and didn't provided me all dacuments so please take a suitable action and get me justice.
HDFC Bank customer support has been notified about the posted complaint.
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    tajayoo7
    Oct 11, 2020
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    I got a message from HDFC Bank stating that 'ALERT: Rs 999.00 spent via CREDIR Card.
    HDFC Bank customer support has been notified about the posted complaint.
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      P
      Poornima96
      Oct 11, 2020
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      Netbanking Locked

      I've called HDFC customer support in May regarding a fraud transaction. They then blocked my Netbanking/UPI/Debit Card.
      Now when I called customer care again to unlock my Netbanking they asked me to go to the nearest bank which I did. They asked me to fill a form, I received a new debit card but still I am not able to access my Netbanking no matter how many times I reached out to Nearest bank and customer care.

      I would...
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      V
      vkstatus
      from Mumbai, Maharashtra
      Oct 11, 2020
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      Address: B-161 BATARI COLONY PARAMMITRA NAGAR NEHRU NAGAR LANDMARK-NEAR INDUS PUBLIC SCHOOL KORBA PALI ROAD DIPKA KORBA

      Rs.7890 was deducted from the account no.[protected]. Please refund the amount
      HDFC Bank customer support has been notified about the posted complaint.
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        G
        Goatee
        Oct 11, 2020
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        Personal Loan

        Hi,

        Personal Loan A/c no 62960920
        Ref no. : LRN/25092020/22803
        Letter dated 25/09/2020
        Loan amount : 25, 23, 358.53/-

        With reference to above, I've received a notice from Advocate Amit Kumar, saying my Personal Loan is being recalled and to pay the full amount of the loan.

        I had applied for a moratorium on the loan from June to August 2020, which the bank is not responding...
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        H
        Harshini04
        Oct 10, 2020
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        Hi
        I am Harshini and I have been charged rs 1899 on my credit card ending 2246 without my consent. I would like to deactivate this plan as I am not interested in this plan and I want the refund for the same.

        Thank you
        HDFC Bank customer support has been notified about the posted complaint.
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          H
          Harshini04
          Oct 10, 2020
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          Hi
          This is Harshini and I have been charged with one assets membership fee from my credit card ending with 2246 without my consent. I am not interested in this plan. Kindly deactivate the plan and refund the amount.

          Thank you
          HDFC Bank customer support has been notified about the posted complaint.
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            S
            Shubham Negi
            from New Delhi, Delhi
            Oct 10, 2020
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            I had purchased IPhone XR and there is a cashback of Rs 4000. I made the payment through HDFC card. Kindly help
            HDFC Bank customer support has been notified about the posted complaint.
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            They didn’t call me at yet. Kindly sort out my problem
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              P
              Purandar Barman
              Oct 10, 2020
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              Under redemption section for points of my debit card, my Debit Card Promotional CashBack Points is shown as negative.
              Attached the snap for reference. Account number is in the snapshot.
              HDFC Bank customer support has been notified about the posted complaint.
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                A
                Amit_2005
                Oct 10, 2020
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                Address: Pimpri chinchwad pune

                Hello,
                My customer ID is[protected].
                Vehicle No. is MH14DX8855

                On 22th of Sept, l travelled from Karad to Pune and travelled through three fastag toll plazas
                Of these three the amount was as following
                The first one from Tasawade toll rs 75
                Second one anewadi rs 65
                Third one Khed Shivapur rs 95

                All the barriers opened and there was no problem at the toll plazas
                I received the message for the all toll deducted on 22 sept
                Then, I received a fourth message that rs 190 was deducted for entry adjustment on 24 sept. I have not traveled anywhere on that day.

                I have no clue about the 190 entry adjustment amount.
                It seems the excess amount has been deducted from my account.

                I have written to mail to fastag.[protected]@insolutionsglobal.com for refund.

                No reply.

                Please, take action
                HDFC Bank customer support has been notified about the posted complaint.
                Oct 19, 2020
                Updated by Amit_2005                 Hello,
                The Rs. 11.75 is refunded on 15 Oct 2020 after complaint.

                I am not able to understand that Fastag Team has deducted Rs 190 As Adjustment entry without travel on 24 Sept 2020.
                Why Full refund not happening ?

                I have written to mail to fastag.[protected]@insolutionsglobal.com for refund.

                No reply.

                Please, take action
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                  K
                  Karthi Manick
                  Oct 10, 2020
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                  Dear Sir/Madam

                  last week I applied for a Personal loan o[censored]p to RS 350000 at ROI-10.75% for 24 months tenure. your Bank offers wrongly putted 60 month tenure in application. Now your officers are calling me at compelling for 60month tenure. and blackmailing if you are not taking loan i will put in black mark in cibil score.
                  The way of talking to your officer is not good and I am not interested in your bank for a loan top up

                  kindly stop my loan process. loan application number and your blackmailed executive number given below.

                  application number[protected]

                  your executive number who are blackmailed-[protected].

                  kindly take action

                  regard.

                  karthi.M
                  HDFC Bank customer support has been notified about the posted complaint.
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                    2
                    2017jay
                    from Delhi, Delhi
                    Oct 10, 2020
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                    Amount is Hold under credit card lien

                    I have credit card with the same bank im working.as i didnt pay last months min due due to personal reason my salary a/c (hdfc bank a/c )is marked lien by hdfc collection team without my knowledge . no communication they given before marking lien. since im not in a position right now to pay full but will pay every month due regularly. i escalated to nodal officer but still they didnt removed lien from my a/c . even i have personal loan emi...
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                    S
                    shridhar dodewar
                    Oct 10, 2020
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                    I post credit card closer form through speed post date 1/10/2020 and my form reached in date 5/10/2020 and today is 10/10/2020 they not send me any confirmation mail to receiving letter,
                    Even without my permission they reissue new credit card and that card is shown as Active card also display Total Unbilled Debits is INR 15, 648.33
                    even i am not getting any credit card from HDFC and i am not using credit card,
                    My request is that please clarify above Unbilled Debits and provide my credit card closer status ASAP

                    please find attachment:
                    -----
                    1) speed post consignment number is EM[protected]IN
                    2) Active card display in my Account
                    3) credit card closer form
                    HDFC Bank customer support has been notified about the posted complaint.
                    Oct 10, 2020
                    Updated by shridhar dodewar                     Please find the extra info
                    Name of the card: S NARESH DODEWAR

                    Name of the card holder: SHRIDHAR NARESH DODEWAR

                    Card No.: [protected]
                    Mob No : [protected]
                    emilId : [protected]@gmail.com
                    Nov 02, 2020
                    Updated by shridhar dodewar                     I have raised my complaint Oct-10-2020 but not reply from HDFC credit division,
                    if i raised my complaint before 1 month they not take any action what is the use Of this Consumer Complaints forum. if you people not handle from your end only this platform to display complaint
                    and comments thats why we raised here our complaint .
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                      M
                      MD ASHRAF HUSSAIN
                      Oct 9, 2020
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                      Dear sir,
                      It is very sad to say to Sir that on the date-07/10/2020 of 2000 withdrawal from the ATM of State Bank of India, the transmission time was out but the rupee was deducted from my account and I did not even give the slip from the ATM.
                      Sending transaction details
                      I request you to please return the money deducted from my account to me.

                      Date of Transaction-07/10/2020
                      Ref. No-[protected]
                      Deducted amount-2000/. (two thousands only)

                      yours faithfully
                      MD ASHRAF HUSSAIN
                      Mobile no-[protected]
                      HDFC Bank customer support has been notified about the posted complaint.
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                        K
                        Kaustubh Hullenauru
                        Oct 9, 2020
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                        Address: Solapur, Maharashtra

                        Dear Team,

                        I have bought 2 products of:-

                        1. Loan no. [protected]
                        Amount 2068
                        2. loan no. [protected]
                        Amount 2444
                        I have applied for DCEMI Moratorium in month of June for June to August.
                        Pfa for Screenshot of online applied request.
                        Now I have one shot cleared all pending EMI's,
                        And Now my HDFC Saving Account balance is showing -7800 rs. as bounce charges.
                        Please do the Needful.

                        Regards,
                        Kaustubh Hullenauru
                        [protected]
                        [protected]
                        HDFC Bank customer support has been notified about the posted complaint.
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                          S
                          Sachin Kondath
                          Oct 9, 2020
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                          Resolved

                          Hi,
                          Received a SMS stating :
                          Alert!
                          Mandate reference no: HDFC[protected] issued to CLIX CAPITAL SERVICES PVT LTD GURGAON with value Rs. 55000.00 and frequency ADHO is received today for processing.

                          On October 8th 2020 night.
                          On receipt I visited my Home branch on October 9th morning, because I didn't initiate anything with clix capital and HDFC for 55, 000/-. Branch official had no idea.

                          Then placed a call to HDFC customer care at [protected]. After explaining everything I was assured that issued has been take note of. complaint no BANC[protected].

                          Later on 9th evening I received this message

                          ACH Debit mandate registered for Rs. 55000 /- in A/c No.XXXXXXXXX03351 for CLIX CAPITAL SERVICES PVT LTD GURGAON with UMRN No.HDFC[protected].

                          What is happening? Who is approving all this without my consent.
                          Been trying to reach HDFC phone banker... Without any success
                          Aug 11, 2021
                          Complaint marked as Resolved 
                          HDFC Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Oct 09, 2020
                          HDFC Bank Customer Care's response                           Dear Customer,

                          Thanks for writing to us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to share the required details. Please mention reference number TT[protected] for us to promptly respond to you via email.

                          -Bejoy
                          HDFC Bank Customer Assistance
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                            P
                            pankhuri mehra
                            Oct 9, 2020
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                            Resolved

                            Address: 801, Hamlin Apartment

                            This is regarding card no [protected], there was a transaction in Dec 2019, reported to the bank on 29th Feb 2020. Dispute form for this was deposited in Sector 29 gurugram branch in March 2020.
                            Mail for the dispute form was sent on 23rd July 2020. many reminders where sent but instead of resolving the issue. The bank is harassing me to make the payments.
                            I am ok to pay the outstanding once the amounts charged wrongly are reversed with interest.
                            The amount in question is INR 24, 529
                            Aug 14, 2021
                            Complaint marked as Resolved 
                            HDFC Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Oct 13, 2020
                            HDFC Bank Customer Care's response                             Dear Customer,

                            We sincerely apologize for the delay in responding to your query. Your query has been shared with the concerned team for further action. Do note, due to the current COVID-19 situation and to prevent further spread of the virus, we are operating with limited staff. It may take us some time to get back to you. We request your patience and support under these unprecedented circumstances.

                            -Nadia
                            HDFC Bank Customer Assistance
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                              A
                              amritraj68_
                              Oct 9, 2020
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                              Address: Hyderabad Hdfc bank

                              Hello,
                              RRN number # :[protected]
                              Customer identification number :64129504
                              Transaction Amount : 20, 000 rupees

                              I have done a transaction of Rs.20, 000 on 09 Oct 2020 .The transaction got timed out but the money has been debited from my account. The transaction got failed because of the timeout error which happened at the hdfc bank’s end.

                              Receiver has not received the amount. Please look into this issue and resolve it asap. This is urgent and high priority please
                              Oct 10, 2020
                              Complaint marked as Resolved 
                              They resolved..bank people
                              HDFC Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Oct 12, 2020
                              HDFC Bank Customer Care's response                               Dear Customer,

                              We would like to state that the referred transaction is reversed to your account on October 09, 2020. Kindly refer to your account statement to verify the same.

                              -Nadia
                              HDFC Bank Customer Assistance
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                                A
                                amritraj68_
                                Oct 9, 2020
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                                I am Amrit Raj holding an hdfc bank account in Hyderabad India. I have sent Rs.20, 000 to my friend and the money got debited from my bank account and I received a message that my transaction has been timed out but the recipient did not get credited with the amount .



                                I sincerely request you to refund back the amount to my account immediately .It’s urgent for me.
                                HDFC Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Oct 12, 2020
                                HDFC Bank Customer Care's response                                 Dear Customer,

                                We wish to state that the referred transaction is reversed back to your account on October 09, 2020. Kindly refer to your account statement to verify the same.

                                -Nadia
                                HDFC Bank Customer Assistance
                                View replies
                                I have sent Rs.10, 000 to my friend and the money got debited from my bank account and I received a message that my transaction has been timed out but the recipient did not get credited with the amount .

                                I sincerely request you to refund back the amount to my account immediately .It’s urgent for me
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                                  L
                                  linda wilson
                                  Oct 9, 2020
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                                  Cancellation of One Assist Membership

                                  I am an HDFC bank credit card holder. The bank has auto debited Rs. 1899/- from my credit card number ending with 8962 without my concern on date:09/10/2020. I am not interested about this service and don't want this membership any more. Please cancel the membership and refund this debited amount of Rs.1899/- ASAP.

                                  Name :- Linda G Wilson
                                  Credit Card Number Ending :- 8962
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  View replies
                                  Dear Customer,

                                  We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern along with the last four digits of the credit card. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                                  -Anay
                                  HDFC Bank Customer Assistance
                                  Reply
                                  Dear Linda, ,
                                  We are regret the inconvenience caused, and shall surely assist you with the full refund. Kindly share your Membership Details or registered contact number and other details requested on this link: http://survey.webengage.com/ws/~1qq44ps and our team shall process the refund. You can inform us these details via the Facebook inbox or Twitter DM or you can even reply to this message. Awaiting your response - Nitesh, Team OneAssist
                                  Reply
                                  Dear Linda, ,
                                  We are regret the inconvenience caused, and shall surely assist you with the full refund. Kindly share your Membership Details or registered contact number and other details requested on this link: http://survey.webengage.com/ws/~1qq44ps and our team shall process the refund. You can inform us these details via the Facebook inbox or Twitter DM or you can even reply to this message. Awaiting your response - Nitesh, Team OneAssist
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