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HDFC Bank Complaints & Reviews

2.9
Updated: Dec 16, 2025
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HDFC Bank reviews & complaints page 329

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M
Manas8004
from Powai, Maharashtra
Oct 6, 2020
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My bill transaction of rs 4990 was debited from my account but it somehow got failed and still my refund is not processed back to my source mode
HDFC Bank customer support has been notified about the posted complaint.
Oct 15, 2020
Updated by Manas8004
Its already been 9th working day still no refund yet please help its a big amount and its very urgent.
Refund reference no. Provided is[protected]
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    VIkrant N S
    from Pune, Maharashtra
    Oct 6, 2020
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    Address: Pune

    We were in discussion with HDFC bank for commercial property loan in Mar 2020. But due to covid situation we cancelled the plan for purchasing the property and in consequence the loan application as well. The loan application was partially filled and not submitted when we cancelled it. Still, before the submission of the application the HDFC agent took the processing fee with GST and this was debited from our account even without the completion of the entire application submission. Since May 2020, we are requesting the refund of this amount 44250 rupees constantly with HDFC (Navi Peth, Pune) employees at various levels via phone and emails in vain. After raising grievance complaints on the HDFC portal, one of the employee took more than a month and concluded to pay only 12500 rupees and deduct 5310 rupees as administrative expenses.
    Kindly look into this issue asap.
    Please refund our entire amount of rupees 44250 which was wrongly deducted without the process completion.
    HDFC Bank customer support has been notified about the posted complaint.
    Oct 11, 2020
    Updated by VIkrant N S
    We have received the amount against the loan application file numbers[protected],[protected] but with the deduction of administrative expenses and GST amount.
    This deducted administrative expenses and GST amount should also be given to us because :
    1. The HDFC policy mentions that the processing fee amount (administrative expenses and GST ) will be cut only if the HDFC decides to accept/reject the application or due to incorrect documents. But in our case, we cancelled the half filled loan application even before the documents were submitted. So, the application was never submitted in the first place and the documents never verified in this case. So, the policy conditions are not applicable in our situation.
    2. We are yet to receive any GST bill receipts from the HDFC agents. If, in case, the GST was already submitted, we would be able to consult with the concerned government authorities and get the deducted amount back.
    3. The concerned agent should have specifically informed initially about the money deductions if we cancel the application prior to submission. The agent did not inform us about any such consequences.
    Nov 03, 2020
    Updated by VIkrant N S
    No update from HDFC yet. Very unprofessional behavior. Pl return the processing fee taken for the un- submitted loan application ASAP.
    Nov 09, 2020
    Updated by VIkrant N S
    HDFC processing fee is the biggest fraud the company is running. Pl return my money.
    Pl note- I will post this everyday till it appears on the first page of google search.
    Nov 12, 2020
    Updated by VIkrant N S
    HDFC processing fee is the biggest fraud the company is running. Pl return my money.
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      S
      Suryaka30224545
      Oct 5, 2020
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      DCD charges debited from saving account

      Address: House no 75, Bairo Bando, aradi, tiswadi goa

      Hi, This is Surya,
      Please credit to my account which was debited yesterday 472(DCD CHARGES)
      ITS VERY painful time,
      I am requesting to HDFC MANAGING DIRECTOR don't harassment to customers in this Covid-19,
      In this time Surviving to very difficult don't cut off again and again.my balance is now 359 only .
      Please refund ASAP.
      OTHERWISE I WILL BOUND TO CLOSE MY SAVINGS ACCOUNT IN YOUR BANK.
      ITS...
      +1 photos
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      Uman verma
      Oct 5, 2020
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      The humble request is that our car loan account no.66796143 loan is running from your bank, so for some reason the Mortorim has not been received and 6 months installment remains.
      Therefore, you are requested to extend the loan time otherwise the installment will be extended till the completion of 6 months installment so that the record and affiliation is good.

      Thanks again
      Uman verma
      [protected]
      HDFC Bank customer support has been notified about the posted complaint.
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        S
        Suryaprakash Chenna
        Oct 5, 2020
        Resolved
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        Resolved

        ₹499 has been debited from my account **********037493 to the [protected]@hdfcbank
        The transaction I'd is -HDFBE003C9B3B484FF080AC7B52604FD8E9
        My UTR NUMBER is[protected]
        I ordered saree on 26th September 2020 from plazoohouse.com website, my order number #PH2857.Almost 7 to 8 days completed but still I have not received my order yet.My mails are not responded back n no update from the firm Plazoo house
        Please update me regarding my order as soon as possible
        As per my request.

        Thank you
        Suryaprakash chenna
        Aug 7, 2021
        Complaint marked as Resolved 
        HDFC Bank customer support has been notified about the posted complaint.
        Dear Customer,

        Thanks for writing to us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to share the required details. Please mention reference number TT[protected] for us to promptly respond to you via email.

        -Bejoy
        HDFC Bank Customer Assistance
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          S
          sara3
          Oct 5, 2020
          Resolved
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          Resolved

          I have joined as a software employee for a MNC company, where HDFC bank was provided as the salary account. I had to then choose HDFC bank and I have signed the documents for opening my salary account.
          Later after 1 year I have noticed that without my knowledge or concern Demat account and trading account was opened and when I checked the detail documents which I signed for opening the account while joining the company, the signature was not mine on demat form. clearly the signature doesn't matches with mine.
          The same day I went to the bank regarding the issue and they had raised a complaint, its been 2 months since there is no response, however demat account was closed but the money which HDFC has deducted from account on the name of demat charges is not yet reversed. The bank demat manager is giving lame reasons for this issue and asking me not to complain to anyone.
          Doing forgery of signatures that too by a bank employee is much offensive issue, if the bank employees them itself does this then I really doubt if our money is safe?

          Following are the details of complain raised
          Case no: 12196902
          Date of complaint: 06/08/2020
          Aug 6, 2021
          Complaint marked as Resolved 
          HDFC Bank customer support has been notified about the posted complaint.
          Verified Support
          Oct 06, 2020
          HDFC Bank Customer Care's response
          Dear Customer,

          We understand that you have also raised your concerns at ESCALATION - EMT vide Reference Number[protected] and they have responded to your concern through E-Mail dated Friday, August 14, 2020, 12:38 PM.

          If you are not satisfied with the resolution, you may write to our Grievance Redressal Officer Ms. Punam Umesh Naik at HDFC Bank Ltd., 2nd Floor, Zenith House, Mahalaxmi, Mumbai 400034 or E-mail at grievance.[protected]@hdfcbank.com.

          -Zubin
          HDFC Bank Customer Assistance
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            L
            Leela Ganpisetti
            Oct 5, 2020
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            In August 2020, my credit card expired and the bank tried to send me a renewed credit card. However, I recently changed my address, the card hadn't been delivered to me and returned back to the bank at Chennai. I have called the customer care and they suggested to drop a message to the mail box customerservices.[protected]@hdfcbank.com. I have sent an email, but got no response.

            Please assist me to get the renewed credit card to my present address.
            HDFC Bank customer support has been notified about the posted complaint.
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              D
              Dheeraj Vasireddy
              Oct 5, 2020
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              I have opened an insta account online for HDFC debit card...and the kyc is completed through a video call...the bank branch at my location says it is not complete and they will not say when the debit card will arrive... please help.
              HDFC Bank customer support has been notified about the posted complaint.
              Dear Customer,

              We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

              -Anay
              HDFC Bank Customer Assistance
              Dear Customer,

              We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

              -Preethi
              HDFC Bank Customer Assistance
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                P
                pravin1235266224
                Oct 5, 2020
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                Please help me this issue call me [protected], [protected]
                I am unsatisfied due to Slow Process
                HDFC Bank customer support has been notified about the posted complaint.
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                  P
                  pravin1235266224
                  Oct 5, 2020
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                  I have not issue Upgraded HDFC Credit Card .Previous card was block.
                  Upgraded HDFC Credit CARD - Millennium Credit CARD
                  Previous HDFC Credit CARD-[protected] Master card
                  Name -Midgule Ganesh Laxman
                  HDFC Bank customer support has been notified about the posted complaint.
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                    M
                    Mallidi hema lalitha
                    Oct 5, 2020
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                    Customer care service is very very bad.i called the customer service number and kept on entering the details asked by the autimated voice.but they in the end it simply replied that it cannot solve my issue due to covid 19.such a lame excuse.how can they avoid customer problems with such simple excuses.
                    HDFC Bank customer support has been notified about the posted complaint.
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                      M
                      Mallidi hema lalitha
                      Oct 5, 2020
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                      Address: Hyderabad

                      I have ordered and item and cancelled it before arriving.i have made the payment using my hdfc bank account.its been 15 days but i didn't recieve the refund.i contacted amazon they sent me a reference number indicating the issue of refund.but bank has not sent me refund till now.i am not able to contact hdfc.it is very difficult to contact hdfc to solve issues.
                      HDFC Bank customer support has been notified about the posted complaint.
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                        R
                        raptor pets
                        from Pune, Maharashtra
                        Oct 4, 2020
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                        Address: [email protected]

                        I can see that their is hold of 673.78 on my savings account...this is not the first time it happened.it says Mirevenue hold by gefu...I have not missed any of my EMIs or no cheque bounce..I hardly use your savings acct and I am planning to close it...pls explain what this is and why this happens...
                        HDFC Bank customer support has been notified about the posted complaint.
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                          M
                          MOIN AHEMAD KUMARKIRI
                          Oct 4, 2020
                          Resolved
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                          Resolved

                          I had done transaction of 68800/- on 2nd Oct 2020 at 2:50 pm and shop keeper had reverted same transaction within 5 minutes ... It about 48 Hours passed and still i have not received my amount back.

                          I have initiated mail with bank also and even after multiple followups i have not received any feedback from their side.

                          Please look into this matter
                          +1 photos
                          Oct 5, 2020
                          Complaint marked as Resolved 
                          I received my amount ... Thnx for support
                          HDFC Bank customer support has been notified about the posted complaint.
                          Oct 04, 2020
                          Updated by MOIN AHEMAD KUMARKIRI
                          Not resolved yet

                          Oct 05, 2020
                          Updated by MOIN AHEMAD KUMARKIRI
                          Status is showing resolved on portal but I have not received my amount yet .
                          Oct 05, 2020
                          Updated by MOIN AHEMAD KUMARKIRI
                          Hi HDFC support,

                          How long will it take to credit my amount ?
                          Oct 05, 2020
                          Updated by MOIN AHEMAD KUMARKIRI
                          Thnx team, I got my amount, please close the request from your side
                          I did a payment of 39900 to shopkeer
                          and he reverted the payment within 5 min

                          its been approx 3 days i havent got the refund

                          please help i need it very urgently

                          Void sale refund not received - Comment #3799694 - Image #0
                          had done transaction of 6778/- on 17th july 2022 and restaurant had reverted same transaction within 5 minutes ... Its about 72 Hours passed and still i have not received my amount back.

                          I

                          Please look into this matter

                          Void sale refund not received - Comment #4025175 - Image #0
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                            R
                            Ruta Amin
                            Oct 4, 2020
                            Resolved
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                            Resolved

                            A few months back I lost my HDFC Regalia credit card and promptly blocked it. The customer care person said they would send a new credit card which I have still not received.
                            Now they want to charge me for canceling the new card which I've never received. I cannot get into touch with a single phone banker who can help. This is absolutely disgusting and disappointing.
                            Aug 7, 2021
                            Complaint marked as Resolved 
                            HDFC Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Oct 05, 2020
                            HDFC Bank Customer Care's response
                            Dear Customer,

                            We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                            -Anay
                            HDFC Bank Customer Assistance
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                              R
                              Ravikumar Goud
                              Oct 4, 2020
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                              I've paid the pending loans through smart hub link which you have sent through the bank. But it is not updated in the account. Kindly help out
                              +1 photos
                              HDFC Bank customer support has been notified about the posted complaint.
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                                Niveditha N
                                Oct 4, 2020
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                                Daily I am able to do only 10-15 calls after that it shows "you are not allowed to call this number " for everyone please resolve this as soon as possible
                                HDFC Bank customer support has been notified about the posted complaint.
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                                  R
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                                  Hi Team, I see one DP account is added into bank account no. I never requested this. Seems HDFC is forcing user to use NSDL demat account. I requested them to de-link and provide the reason. If you can help me on this please let me know.

                                  Account No. 33892618
                                  DPID IN301549
                                  Depository NSDL
                                  Account Holder
                                  RAJPAL SINGH
                                  HDFC Bank customer support has been notified about the posted complaint.
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                                    J
                                    Joulangpang
                                    Oct 3, 2020
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                                    Address: Hyderabad
                                    Website: Hdfc bank online app

                                    I have transfer Rs 10, 000 to my UBI account through my hdfc IMPS fund on 3rd October 2020
                                    transaction times out.money debited
                                    However not received in beneficiary account
                                    As well as not reverse back to my hdfc account...worst experience ever with hdfc bank. Please look into this matter and solve the issue as early as possible.
                                    HDFC Bank customer support has been notified about the posted complaint.
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                                      joy athan
                                      Oct 3, 2020
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                                      Address: Itanagar

                                      I received a credit card, and I need some help with google play payment errors.
                                      I tried seeking help from helpline but non of them are working.
                                      Atleast should have a proper feedback option on their website.
                                      It was a bad experience with HDFC, they are very good at account opening but bad at providing customer service.
                                      +1 photos
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