HDFC Bank Complaints & Reviews

I had purchased IPhone XR and there is a cashback of Rs 4000. I made the payment through HDFC card. Kindly help

HDFC Bank customer support has been notified about the posted complaint.

View replies

S

Shubham Negi

from New Delhi, Delhi

Oct 25, 2020

They didn’t call me at yet. Kindly sort out my problem

Reply

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Under redemption section for points of my debit card, my Debit Card Promotional CashBack Points is shown as negative.
Attached the snap for reference. Account number is in the snapshot.

HDFC Bank customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Pimpri chinchwad pune

Hello,
My customer ID is[protected].
Vehicle No. is MH14DX8855

On 22th of Sept, l travelled from Karad to Pune and travelled through three fastag toll plazas
Of these three the amount was as following
The first one from Tasawade toll rs 75
Second one anewadi rs 65
Third one Khed Shivapur rs 95

All the barriers opened and there was no problem at the toll plazas
I received the message for the all toll deducted on 22 sept
Then, I received a fourth message that rs 190 was deducted for entry adjustment on 24 sept. I have not traveled anywhere on that day.

I have no clue about the 190 entry adjustment amount.
It seems the excess amount has been deducted from my account.

I have written to mail to fastag.[protected]@insolutionsglobal.com for refund.

No reply.

Please, take action

HDFC Bank customer support has been notified about the posted complaint.

Oct 19, 2020

Updated by Amit_2005 Hello,
The Rs. 11.75 is refunded on 15 Oct 2020 after complaint.

I am not able to understand that Fastag Team has deducted Rs 190 As Adjustment entry without travel on 24 Sept 2020.
Why Full refund not happening ?

I have written to mail to fastag.[protected]@insolutionsglobal.com for refund.

No reply.

Please, take action

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Dear Sir/Madam

last week I applied for a Personal loan o[censored]p to RS 350000 at ROI-10.75% for 24 months tenure. your Bank offers wrongly putted 60 month tenure in application. Now your officers are calling me at compelling for 60month tenure. and blackmailing if you are not taking loan i will put in black mark in cibil score.
The way of talking to your officer is not good and I am not interested in your bank for a loan top up

kindly stop my loan process. loan application number and your blackmailed executive number given below.

application number[protected]

your executive number who are blackmailed-[protected].

kindly take action

regard.

karthi.M

HDFC Bank customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

I have credit card with the same bank im working.as i didnt pay last months min due due to personal reason my salary a/c (hdfc bank a/c )is marked lien by hdfc collection team without my knowledge . no communication they given before marking lien. since im not in a position right now to pay full but will pay every month due regularly. i escalated to nodal officer but still they didnt removed lien from my a/c . even i have personal loan emi...

Helpful

Found this helpful?

Write a comment

I post credit card closer form through speed post date 1/10/2020 and my form reached in date 5/10/2020 and today is 10/10/2020 they not send me any confirmation mail to receiving letter,
Even without my permission they reissue new credit card and that card is shown as Active card also display Total Unbilled Debits is INR 15, 648.33
even i am not getting any credit card from HDFC and i am not using credit card,
My request is that please clarify above Unbilled Debits and provide my credit card closer status ASAP

please find attachment:
-----
1) speed post consignment number is EM[protected]IN
2) Active card display in my Account
3) credit card closer form

HDFC Bank customer support has been notified about the posted complaint.

Oct 10, 2020

Updated by shridhar dodewar Please find the extra info
Name of the card: S NARESH DODEWAR

Name of the card holder: SHRIDHAR NARESH DODEWAR

Card No.: [protected]
Mob No : [protected]
emilId : [protected]@gmail.com

Nov 02, 2020

Updated by shridhar dodewar I have raised my complaint Oct-10-2020 but not reply from HDFC credit division,
if i raised my complaint before 1 month they not take any action what is the use Of this Consumer Complaints forum. if you people not handle from your end only this platform to display complaint
and comments thats why we raised here our complaint .

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Dear sir,
It is very sad to say to Sir that on the date-07/10/2020 of 2000 withdrawal from the ATM of State Bank of India, the transmission time was out but the rupee was deducted from my account and I did not even give the slip from the ATM.
Sending transaction details
I request you to please return the money deducted from my account to me.

Date of Transaction-07/10/2020
Ref. No-[protected]
Deducted amount-2000/. (two thousands only)

yours faithfully
MD ASHRAF HUSSAIN
Mobile no-[protected]

HDFC Bank customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Solapur, Maharashtra

Dear Team,

I have bought 2 products of:-

1. Loan no. [protected]
Amount 2068
2. loan no. [protected]
Amount 2444
I have applied for DCEMI Moratorium in month of June for June to August.
Pfa for Screenshot of online applied request.
Now I have one shot cleared all pending EMI's,
And Now my HDFC Saving Account balance is showing -7800 rs. as bounce charges.
Please do the Needful.

Regards,
Kaustubh Hullenauru
[protected]
[protected]

HDFC Bank customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Hi,
Received a SMS stating :
Alert!
Mandate reference no: HDFC[protected] issued to CLIX CAPITAL SERVICES PVT LTD GURGAON with value Rs. 55000.00 and frequency ADHO is received today for processing.

On October 8th 2020 night.
On receipt I visited my Home branch on October 9th morning, because I didn't initiate anything with clix capital and HDFC for 55, 000/-. Branch official had no idea.

Then placed a call to HDFC customer care at [protected]. After explaining everything I was assured that issued has been take note of. complaint no BANC[protected].

Later on 9th evening I received this message

ACH Debit mandate registered for Rs. 55000 /- in A/c No.XXXXXXXXX03351 for CLIX CAPITAL SERVICES PVT LTD GURGAON with UMRN No.HDFC[protected].

What is happening? Who is approving all this without my consent.
Been trying to reach HDFC phone banker... Without any success

Aug 11, 2021

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Oct 09, 2020

HDFC Bank Customer Care's response Dear Customer,

Thanks for writing to us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to share the required details. Please mention reference number TT[protected] for us to promptly respond to you via email.

-Bejoy
HDFC Bank Customer Assistance

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: 801, Hamlin Apartment

This is regarding card no [protected], there was a transaction in Dec 2019, reported to the bank on 29th Feb 2020. Dispute form for this was deposited in Sector 29 gurugram branch in March 2020.
Mail for the dispute form was sent on 23rd July 2020. many reminders where sent but instead of resolving the issue. The bank is harassing me to make the payments.
I am ok to pay the outstanding once the amounts charged wrongly are reversed with interest.
The amount in question is INR 24, 529

Aug 14, 2021

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Oct 13, 2020

HDFC Bank Customer Care's response Dear Customer,

We sincerely apologize for the delay in responding to your query. Your query has been shared with the concerned team for further action. Do note, due to the current COVID-19 situation and to prevent further spread of the virus, we are operating with limited staff. It may take us some time to get back to you. We request your patience and support under these unprecedented circumstances.

-Nadia
HDFC Bank Customer Assistance

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Hyderabad Hdfc bank

Hello,
RRN number # :[protected]
Customer identification number :64129504
Transaction Amount : 20, 000 rupees

I have done a transaction of Rs.20, 000 on 09 Oct 2020 .The transaction got timed out but the money has been debited from my account. The transaction got failed because of the timeout error which happened at the hdfc bank’s end.

Receiver has not received the amount. Please look into this issue and resolve it asap. This is urgent and high priority please

Oct 10, 2020

Complaint marked as Resolved

They resolved..bank people

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Oct 12, 2020

HDFC Bank Customer Care's response Dear Customer,

We would like to state that the referred transaction is reversed to your account on October 09, 2020. Kindly refer to your account statement to verify the same.

-Nadia
HDFC Bank Customer Assistance

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

I am Amrit Raj holding an hdfc bank account in Hyderabad India. I have sent Rs.20, 000 to my friend and the money got debited from my bank account and I received a message that my transaction has been timed out but the recipient did not get credited with the amount .

I sincerely request you to refund back the amount to my account immediately .It’s urgent for me.

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Oct 12, 2020

HDFC Bank Customer Care's response Dear Customer,

We wish to state that the referred transaction is reversed back to your account on October 09, 2020. Kindly refer to your account statement to verify the same.

-Nadia
HDFC Bank Customer Assistance

View replies

P

prashun kishore

from Bengaluru, Karnataka

Feb 26, 2021

I have sent Rs.10, 000 to my friend and the money got debited from my bank account and I received a message that my transaction has been timed out but the recipient did not get credited with the amount .

I sincerely request you to refund back the amount to my account immediately .It’s urgent for me

Reply

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Cancellation of One Assist Membership

I am an HDFC bank credit card holder. The bank has auto debited Rs. 1899/- from my credit card number ending with 8962 without my concern on date:09/10/2020. I am not interested about this service and don't want this membership any more. Please cancel the membership and refund this debited amount of Rs.1899/- ASAP.

Name :- Linda G Wilson
Credit Card Number Ending :- 8962

HDFC Bank customer support has been notified about the posted complaint.

View replies

HDFC Bank Customer Care

from Mumbai, Maharashtra

Oct 9, 2020

Verified Support

Dear Customer,

We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern along with the last four digits of the credit card. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Anay
HDFC Bank Customer Assistance

Reply

OneAssist Consumer Solutions Customer Care

from Mumbai, Maharashtra

Oct 9, 2020

Dear Linda, ,
We are regret the inconvenience caused, and shall surely assist you with the full refund. Kindly share your Membership Details or registered contact number and other details requested on this link: http://survey.webengage.com/ws/~1qq44ps and our team shall process the refund. You can inform us these details via the Facebook inbox or Twitter DM or you can even reply to this message. Awaiting your response - Nitesh, Team OneAssist

Reply

OneAssist Consumer Solutions Customer Care

from Mumbai, Maharashtra

Oct 9, 2020

Dear Linda, ,
We are regret the inconvenience caused, and shall surely assist you with the full refund. Kindly share your Membership Details or registered contact number and other details requested on this link: http://survey.webengage.com/ws/~1qq44ps and our team shall process the refund. You can inform us these details via the Facebook inbox or Twitter DM or you can even reply to this message. Awaiting your response - Nitesh, Team OneAssist

Reply

Helpful

Found this helpful?

3 Comments

Post your Comment

Comment Guidelines

I made a successfull transaction of 799 rps through gpay app on 29 sept 2020 which was requested by avenue india pvt ltd to order on max fashion app.I made transaction but my order didn't placed and money got deducted from my bank .I have even registered a complaint to ccavenue but they are saying please contact to your bank as they have refunded on 30 sept, but it is not showing in my account .
. Please look into this matter and refund back my paymemt
UPI id[protected]

Aug 13, 2021

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Oct 14, 2020

HDFC Bank Customer Care's response Dear Customer,

We are working on your concern vide Ref ID:[protected] and will revert to you within 5 working days. Due to the prescribed protocols to curb the spread of COVID19, we are operating with limited staff. Under the circumstances, there may be a delay in our response. Please bear with us.

-Nadia
HDFC Bank Customer Assistance

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Wrong account money transfer for the Fraud account number [protected]
transaction number - p2010081637196958778814 (1000 Rs)
transaction number - p2010081745221686747852 (4584 Rs)

HDFC Bank customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Mayur vihar

Ofus emi or any other emi it usually cuts my amount stating that and my unbilled status is not always updated only few payment it shows because of that i have to wait for full month bill summary which create issue when any refund amount credited but not shown on the card status its application mobile app does not work properly. Everytime recieved non sense advice of calling thier helpdesk while when i call they only give machine response i have never reached customer care. I hate these bank made autodeductions i want proper otp and all. Even my netflix amount got autodeducted sayng it was new facility with hdfc i dont consider it as facility.. And please deduct emi when i ask for it

Aug 5, 2021

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Oct 08, 2020

HDFC Bank Customer Care's response Dear Customer,

Thanks for writing to us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to share the required details. Please mention reference number TT[protected] for us to promptly respond to you via email.

-Bejoy
HDFC Bank Customer Assistance

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Dear sir,
Atm transaction time out but debited my account.
Date of transaction-07-oct-2020
Ref. No-[protected]
Amount-2000/
Please solve my problem sir refund my amount please
Md ashraf hussain
Mobile number-[protected]

Oct 9, 2020

Complaint marked as Resolved

Dear sir, It is very sad to say to Sir that on the date-07/10/2020 of 2000 withdrawal from the ATM of State Bank of India, the transmission time was out but the rupee was deducted from my account and I did not even give the slip from the ATM. Sending transaction details I request you to please return the money deducted from my account to me. Date of Transaction-07/10/2020 Ref. No-0000028115024447 Deducted amount-2000/. (two thousands only) yours faithfully MD ASHRAF HUSSAIN Mobile 8210290677

HDFC Bank customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Got a msg without otp 169 rs deducted on 4th jan at 21:28:53 but i have not used that, dont knw how that ppl have got my details is hdfc security that low that my card details are known by some other people. Below you can see actual message.
Alert:rs.169.00 spent via credit card [] at amazon1258399 on[protected]:10:34:28:without pin/otp. Not you? Call [protected].

HDFC Bank customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Hdfc bank is not processed my loan due to covid and not refunded my processing fees.

Email id: muddam. [protected]@hdfcbank.com

My name: venkat

HDFC Bank customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Too high interest charged for ecs failure, where sufficiency balance was available in account, hdfc informed on 7th oct that ecs failed and i paid amount online on 8th oct, emi date was 5th oct, they have charged me 523rs for 2 days. Psa snap.

HDFC Bank Complaints & Reviews

File a complaint to HDFC Bank

HDFC Bank reviews & complaints page 329

Not received cashback

Post your Comment

Debit Card Promotional CashBack Points went to negative

Post your Comment

HDFC bank FASTAG

Post your Comment

Personal loan Application-Reg

Post your Comment

Amount is Hold under credit card lien

Credit card close without taking permission they reissue again credit card

Post your Comment

ATM transaction time out but debited my account

Post your Comment

DCEMI Loan

Post your Comment

Debit Mandate

Post your Comment

Credit card reversal of wrong credit

Post your Comment

Transaction timed out,Money debited but not credited to beneficiary account

Post your Comment

Transaction timed out ,amount debited but recipient did not get the money

Post your Comment

Hdfc Credit Card Cancellation of one assist membership

Post your Comment

Didn't get refund back

Post your Comment

Wrong account amount transfer twice

Post your Comment

Credit card bills and auto deduction

Post your Comment

atm transaction time out but debited my account

Post your Comment

Amazon1258399 without otp

Post your Comment

refund of processing fee for unprocessed loan

Post your Comment

too high interest charged for ecs failure, where sufficiency balance was available

Post your Comment

Related businesses