HDFC Bank Complaints & Reviews

I have been trying to pay few bills via Billdesk through HDFC online banking, i am not receiving OTP, this has been the case for the past 3 to 4 days. Can you help?

I am an NRI and I have NRE and NRO account with HDFC bank.

I updated my address recently as per my Addhaar and I received a sms and email asking to visit nearest branch and my account is blocked.

Being NRI how can I visit any branch? This is absurd. Need the account to be activated again immediately.

Let me know if anything is required from my side...

HDFC charged unnecessarily against my VIP Lounge usage.
In Jan month, I used to visit Mumbai and used VIP Lounge, as per earlier understanding there were no charges against 1 VIP Lounge per month but HDFC wrong charged 2254.50 INR + GST 18%

This is still mentioned on the HDFC website :

Why you should use a Credit Card

There are several benefits to using a Credit Card with travel privileges (or, one that is specially designed for overseas travel)

Airport lounge access – You can enjoy a comfortable wait for your flight in special lounges, unaffected by the chaos. The majority of banks have tie-ups with airport lounge chains, allowing you to enjoy these services free of cost – or for a small charge, depending on the type of card hold. With the HDFC Bank Regalia Credit Card, you enjoy a complimentary Priority Pass membership that offers access to 1000+ airport lounges across the world. With Regalia First, you get three complimentary international lounge access each year!

Hi. I'm have been using Hdfc for quiet some time, recently I have opened 2020 nre&nro account where do tax on the saving 30% even after submitting DTAA still keep in saying descrpence while it's error all the time raised serval emails with nri help desk as well as local branch Miraj maharastra.
Just cummications throught mails but not yet resolved the issues.
Unsatisfactory with the responce from grievance as well nri help desk.
Very bad service.

Please refer the following rail ticket cancellation which are confirmed by railways regarding refund amount. The same amounts are not yet credited to my account. Please do the needful on an urgent basis.

1.
Dear Customer,
We wish to inform you that, with reference to refund against PNR Number [protected] /IRCTC Transaction ID [protected], an amount of Rs. 3405.84 has been processed as per below details:

Date of cancellation of E-Ticket/Date of failure of E-Ticket booking: 26-Nov-2022
Refund processing date: 29-Nov-2022
Refund amount: 3405.84
Refund reference no: [protected]

Payment Option used : Credit & Debit cards / Net Banking / Wallet / UPI (Powered by HDFC)(MOBILE_PG)
Booking reference no:[protected]

2.
Dear Customer,
We wish to inform you that, with reference to refund against PNR Number null /IRCTC Transaction ID [protected], an amount of Rs. 4071.45 has been processed as per below details:

Date of cancellation of E-Ticket/Date of failure of E-Ticket booking: 26-Nov-2022
Refund processing date: 29-Nov-2022
Refund amount: 4071.45
Refund reference no: [protected]

Payment Option used : Credit & Debit cards / Net Banking / Wallet / UPI (Powered by HDFC)(MOBILE_PG)
Booking reference no:[protected]

3.
Dear Customer,
We wish to inform you that, with reference to refund against PNR Number [protected] /IRCTC Transaction ID [protected], an amount of Rs. 1500.84 has been processed as per below details:
Date of cancellation of E-Ticket/Date of failure of E-Ticket booking: 26-Nov-2022
Refund processing date: 29-Nov-2022
Refund amount: 1500.84
Refund reference no: [protected]
Payment Option used : Credit & Debit cards / Net Banking / Wallet / UPI (Powered by HDFC)(MOBILE_PG)
Booking reference no:[protected]

Hello sir,

This is in reference to the transaction made in my account under the header of depository charges; without any intimidation by the hdfc bank.

Kindly be informed that an amount of rs 885.00/- was deducted from my savings/salary account on 13rd APR 2023 under the name of depository charges APR-2023

Initially when we did not have demat account they forced us to create one without intimating us that they are going to charge annual fees . This is very bad and disappointing. And i have never used the demat account till now.. If i call the customer care they will not have answers. And they will not communicate that they are charging.
This is not first time it's happened two times in last 2 years Total 1768 was debited from account. Please refund it back

Please do the needful as earliest.

Regards
Sandra sujith

Please refer the following rail ticket cancellation which are confirmed by railways regarding refund amount. The same amounts are not yet credited to my debit card no : [protected]. Please do the needful on an urgent basis.

1.
Dear Customer,
We wish to inform you that, with reference to refund against PNR Number [protected] /IRCTC Transaction ID [protected], an amount of Rs. 3405.84 has been processed as per below details:

Date of cancellation of E-Ticket/Date of failure of E-Ticket booking: 26-Nov-2022
Refund processing date: 29-Nov-2022
Refund amount: 3405.84
Refund reference no: [protected]

Payment Option used : Credit & Debit cards / Net Banking / Wallet / UPI (Powered by HDFC)(MOBILE_PG)
Booking reference no:[protected]

2.
Dear Customer,
We wish to inform you that, with reference to refund against PNR Number null /IRCTC Transaction ID [protected], an amount of Rs. 4071.45 has been processed as per below details:

Date of cancellation of E-Ticket/Date of failure of E-Ticket booking: 26-Nov-2022
Refund processing date: 29-Nov-2022
Refund amount: 4071.45
Refund reference no: [protected]

Payment Option used : Credit & Debit cards / Net Banking / Wallet / UPI (Powered by HDFC)(MOBILE_PG)
Booking reference no:[protected]

3.

Dear Customer,
We wish to inform you that, with reference to refund against PNR Number [protected] /IRCTC Transaction ID [protected], an amount of Rs. 1500.84 has been processed as per below details:
Date of cancellation of E-Ticket/Date of failure of E-Ticket booking: 26-Nov-2022
Refund processing date: 29-Nov-2022
Refund amount: 1500.84
Refund reference no: [protected]
Payment Option used : Credit & Debit cards / Net Banking / Wallet / UPI (Powered by HDFC)(MOBILE_PG)
Booking reference no:[protected]

I did a payment of 45000 and 25000 on 17/10/2023. But money was deducted and doesn't go to other person's account.My reference number is[protected] and[protected].I wrote right account number and IFSC code.

I m using credit card ending with 8560 i m unable to pay the bills from 5-6 months i have requested them to make my outstanding into emi so that i can pay the bills in emi but the not taking any action on emi if it keeps ignoring then i left with no option to settle down my card which is not good for bank neither for me i dont want settlement i want to make my bills into emi so i can pay timely

I recently opened a new Salary account with HDFC Bank. However, my account has been blocked due to the undelivered Welcome letter. I have not received any communication regarding the Welcome letter from the bank or the courier partner, Blue Dart. I have received the Welcome kit and ATM password, but the Welcome letter is missing. I have visited my home branch three times, but the issue has not been resolved. Customer care has also been unhelpful in resolving the issue. The address has been verified by the verification agent last week. The bank employee is saying that they are not responsible for this and I have submitted a report on address verification. However, there has been no reply to my emails.

Hello,
My name is Abhijeet, I have recently opened a new Salary account with HDFC Bank. However, my account has been blocked due to the undelivered Welcome letter. I have not received any communication regarding the Welcome letter from the bank or the courier partner, Blue Dart. I have received the Welcome kit and ATM password, but the Welcome letter is missing. I have visited my home branch three times, but the issue has not been resolved. Customer care has also been unhelpful in resolving the issue.

My pervious creadit card amount will be due a long time due loss of in my busiiness. on that time i have my hdfc bussiness acount. but i have not paid due to i have no anykind of work and not geting any kind job after long period after pendemic situation i will get a job in design company. where i will get 20k ctc in this compnay . my new persional account open with comany salary account in hdfc. than bank doing automatic hold unpaid amount hold. i have a request many times kindly make emi or my due payment but bank loan depatment told me there is no option for this you have to pay net ammount.
kindly help me to resolve this problem.

Have tried to login, forget password when tried to get the otp is not received either to my registered mobile number or mail.

Hello Sir / Madam,
My HDFC salary account was blocked without any intimation in mail, phone or any other mode of communication due to some mailing letter that was undelivered and please note the mailing letter was undelivered in November 2022 and they blocked my account in March 2023. My salary and other mandates were hit because of this without any intimation.Suddenly on 30th March when I try to login to my account I get a message...

We are getting messages from HDFC FASTTAG that 150 rs has been deducted from fasttag [protected]
Whereas we don't own any fasttag of HDFC neither any vehicleno HR29AD2807
We have so many times complained to HDFC but of no avail.

They will never provide resolutions, blame other departments, the Bengaluru services are the worst and they have under trained and incompetent staff, Managers are of no use especially Ms. Darira

Hello,
I don't know how I am supposed to know about a welcome letter that has no tracking number and neither there is any communication for receiving it. I received a mail that the account is blocked due to undelivered welcome letter. I visited the nearest HDFC bank and did the verification but still my account is not activated. This kind of service is not acceptable. I request to look into the matter and resolve the issue as soon as possible.
Thanks.

I selected MATH CHOWMUNI BRANCH Agartala where opening saving account online and the account opened at KANJURMARG WEST

My husband is in HDFC BANK he has to reach office at sharp 8.55 but time of leaving the office is not decided this is so pathetic as sometimes his health conditions also go down. It is told to every management body that there should be a work life balance instead of this not allowing to leaving till 9-10-11, not paying any overtime for this extra time just asking to sit unnecessarily this is totally exploitation.

Not only for our family is suffering other employees too HDFC WORKING CULTURE is so adverse.

I have done IMPS transaction which has been done on[protected] from my HDFC account and is failed.

It has been more than 2 weeks that HDFC has not provided me the money refund .

I have already checked with the beneficiary account and per the norms the beneficiary need not to show their privacy bank statement . But still HDFC is asking for statement and not providing the resolution .

My relationship manager is not giving me the OMBUDSMAN number and nor they are helping me and they are saying we have raised a request about which I don’t have any number or any track . They are denying of giving the money back and the beneficiary account does not have money then why money is not refunded.

Since it is timed out and I have already received the failed message then the responsibility lies with HDFC BANK .

Moreover I have not received any solid answer stating that my request is being heard and actively working upon .

All I get answer is that we have raised a complaint it is in investigation status .

My interest is getting wasted due to this . As per RBI it should have resolved in certain period of time.