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HDFC Bank Complaints & Reviews

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R
Renesmee
from Chennai, Tamil Nadu
May 16, 2023
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Relieving letter, FNF

I am Suganya.S Employee code 138336. i was worked as a sales officer in HDFC bank, Prince kushal towers, Mounroad, Chennai. I was relieved the company on 15th august 2015. but still i haven't received my relieving letter and FNF final settlement....
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D
Dharm142
May 16, 2023
May 16, 2023
This thread was updated on May 16, 2023
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Address: HDFC Bank Near ICG Collage SFS Agarwal Farm Mansarovar Jaipur Rajasthan

Dear Team

My Name is Dharmendra sharma and, i have account with HDFC Bank and Yesterday 15-5-23 i Deposit Cash at HDFC Bank Branch which is Located at SFS Near ICG Collage Mansarovar Jaipur Rajasthan but While Depositing Cash machine got Stuck and Neither i Got Cash Back not Deposited to my Account, i Compain in HDFC Bank with Error Slip and Application But Still there is no Such Help i am Getting from them they are Just Saying will be done at back end It's Such a Worst Behaviour i Got from an Reputed Bank Staff

My Dinomination was

164*200 Notes were There

Account -[protected]

Branch Where Cash Deposited -SFS Agarwal Farm Near ICG Collage Mansarovar Jaipur Rajasthan 302020

It's Requested to please check and Help to Get this Resolved
HDFC Bank customer support has been notified about the posted complaint.
Dear Customer,

At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the transaction details for us to help you with the solution.

-Anay, Service Manager
HDFC Bank Customer Assistance
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    nehasingh1221
    from Hyderabad, Andhra Pradesh
    May 16, 2023
    May 16, 2023
    This thread was updated on May 16, 2023
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    Address: C-220 FORTUNE GREEN HOMES MAYURA

    Its been a hassle since i have create an account in hdfc.

    1, first my kyc was not done, and the nearby branch was saying that i have to go to main branch., and since i opened an account online so branch does not exists.
    i travelled 40kms to find the bank spend 3k on that but still kyc was not done and account was blocked.

    2. i contacted a representative and he helped me but i had to travel another 30kms to get my kyc done and activate my account.

    3. now i am supposed to get my welcome kit delivered but its not getting delivered and its been more than a week.

    i am not able to activate net banking and do any transactions with my account,

    so what is hdfc expecting from their customers, , tthey should stop their work and be after them

    pathetic service from a bank.. which is considered to be a big bank.
    HDFC Bank customer support has been notified about the posted complaint.
    Dear Customer,

    At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

    -Anay, Service Manager
    HDFC Bank Customer Assistance
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      S
      Sudarshan Karwe
      May 16, 2023
      May 16, 2023
      This thread was updated on May 16, 2023
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      I spoke with your office mr. Jayprakash Patra ([protected]@hdfcsales.com) regarding the home loan balance transfer. on 11th Nov 2022 I sent all the required documents on the above mentioned email address and his WhatsApp number (+91-[protected]). after all the documents I paid the loan processing fee of Rs. 3540/- dated 12/11/2022 (Transaction reference no (YIC[protected]), which Mr. Jayprakash Patra assured that the processing fee will be adjusted at the time of loan sanction. On 15th nov 2022 I submitted my adhere consent on [protected]@hdfcsales.com. after some days I received a call from Mr. Jayaprakash part informing me that my rate of interest (ROI) against the home loan balance transfer would be between 10 to 11%. but my existing home loan ROI was below 9.1% in the month of nov so Iinformed to cancel my application and return my processing fee amount. Now it's been almost more than 3 months my processing fee is not yet refunded. and Mr. Jayaprakash is not answering my calls and messages. Please refund my amount of rs. 3540/- at the earliest.
      HDFC Bank customer support has been notified about the posted complaint.
      Dear Customer,

      You are requested to be in touch with HDFC LTD. for resolution of your query/complaint through (URL / Link - https://www.hdfc.com/grievance-redressal ) for any Queries / Feedback / Complaints pertaining to HDFC LTD.

      -Anay, Service Manager
      HDFC Bank Customer Assistance
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        M
        mandar wadkar
        from Mumbai, Maharashtra
        May 15, 2023
        May 16, 2023
        This thread was updated on May 16, 2023
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        Deactivate my TID and reversal my deducted amount

        Dear sir
        de-link my terminal on an urgent basis and deactivate TID. de-link from my account as soon as possible. Because I want to close my account and revert my low usage charges, I already mentioned the statement in mail. i don't have that much use of swipe machine.
        your terminal is already pick up two years ago but do not de-link my account and regularly deduct low uses charges. Kindly please reverse my amount in account.After...
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        S
        Sanjayys0501
        May 15, 2023
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        I had made payment through HDFC Pay Zapp on 11.05.2023 for recharge of my BSNL mobile. The amount Rs. 599 successfullt debited but the till date the mobile not acyivated the services. HDFC Pay Zapp has not refunded the amount yet. Requested to refund the amount at the earliest.
        HDFC Bank customer support has been notified about the posted complaint.
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          S
          siddharthtiwari1985
          from Pune, Maharashtra
          May 14, 2023
          May 16, 2023
          This thread was updated on May 16, 2023
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          OFFUS EMI LOAN CANCEL is showing as outstanding

          Address: Pune

          The first transaction was completed on[protected]
          [protected] AMAZON SELLER SERVICES MUMBAI 43, 229.78 Dr

          This was converted to EMI on[protected]
          [protected] AGGREGATOR EMI - OFFUS (Ref# 09999999980217000061623) 43, 229.78 Cr

          I returned this product to Amazon and refund for the same was completed on
          [protected] AMAZON SELLER SERVICES MUMBAI 43029.78 Cr

          After this return,...
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          V
          Vivek9772
          from Jaipur, Rajasthan
          May 14, 2023
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          I have been charge of 450₹+81₹ IGST for auto pay return fees, Payment is done within time period. Then please levied this fake charges.

          Mobile number [protected]
          HDFC Bank customer support has been notified about the posted complaint.
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            V
            Vivek9772
            from Jaipur, Rajasthan
            May 14, 2023
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            Auto Pay return charges

            I have been charge of 450₹+81₹ IGST for auto pay return fees, Payment is done within time period. Then please levied this fake charges. I request HDFC BANK to return my money....
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            R
            Roddeyfilms
            from Mumbai, Maharashtra
            May 14, 2023
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            I applied for HDFC Credit Card on 19.04.2023 offline. I received message with reference number 23D[protected]W1 on 20.04.2023 'credit card in process' From 20.04.2023 to 12.05.2023 tracking status was 'credit card is in process' suddenly on 13.05.2023 tracking status was changed as 'record not found' I couldn't understand wheather credit card is in process or declined or approved.
            HDFC Bank customer support has been notified about the posted complaint.
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              Roddeyfilms
              from Mumbai, Maharashtra
              May 14, 2023
              May 15, 2023
              This thread was updated on May 15, 2023
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              I applied for HDFC Credit Card on 19.04.2023 offline. I received message that credit card is in process with reference number 23D[protected]W1. From 20.04.2023 to 13.05.2023 track status was 'credit card in process'. Suddenly on 14.05.2023 status was changed as 'no record found'
              I couldn't understand wheather approved or declined or in process. After 23 days status has been changed from 'credit card in process' to 'no record found'
              HDFC Bank customer support has been notified about the posted complaint.
              Dear Customer,

              At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

              -Anay, Service Manager
              HDFC Bank Customer Assistance
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                S
                syed129
                May 12, 2023
                May 15, 2023
                This thread was updated on May 15, 2023
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                Wrong UPI Transaction

                I have logged a complaint regarding wrong UPI transaction of 60, 000(Sixty Thousand Only) to unknown person i have informed the bank person for the reversal of amount they agreed with the concern and told the money will be return back to your account in a week but till now the reversal is not done and recently i got a call from the HDFC customer executive stating that the bank to which you have done the transaction are not responding neither...
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                R
                Rounak5085
                May 12, 2023
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                Hello sir
                I try so many times to purchase a 99000 to 95000 laptop for Flipkart as emi option for 24 months but whenever I try my payment got declined and shows me verified For security reasons your Verified by Visa purchase has been prevented from being processed.You will need to contact Customer Call centre. And I contact with customer care but they can resolve my problem they say everything is fine with my card and your credit limit is also fine you can try in after someone minute. I call them many time but they say same thing please help to resolve my issues or problems
                HDFC Bank customer support has been notified about the posted complaint.
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                  Rounak5085
                  May 12, 2023
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                  Hello sir
                  I try so many times to purchase a laptop for Flipkart and proceed to pay throw emi for 24 months emi option and fill all card details and enter otp then payment got declined. Please help to resolve this problem

                  My email address - rounak.[protected]@gmail.com
                  HDFC Bank customer support has been notified about the posted complaint.
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                    N
                    NagSekhar
                    from Hyderabad, Telangana
                    May 12, 2023
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                    Full & Final Settlement and Relieving Letter

                    Address: Hyderabad, ChandaNagar

                    I worked for 5 months with HDFC Bank as a data scientist, I had to leave because they have given me a proper location to settle down even after requesting multiple times. After my last working day, it has been 45 days and I still didn't receive my F&F and Relieving letter. I followed more than dozen with concern team but there is no reponse even escalating the issue. I am looking for my Full and Final settlement and relieving letter from...
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                    S
                    Santhi sudha
                    from Hyderabad, Telangana
                    May 11, 2023
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                    When i saw offer as zero foreclose charges then i applied for car loan, now after 2.5 years when i want to close the chaged 30000. i reached out to customer service and variuos other groups also but everybody are based on 1 persons comment "JAYDEEP", every time i raise a compliant i will get response saying jaydeep comment is not refundable and cant do refund. is JAYDEEP CEO of HDFC ??? or why all other officers are working just to follow jaydeep ???? why cant a compliant looked or handled fresh and give a soulution. waste of giving salries to other officers if only JAYdeep comments are final. i also attached forclouser charges screenprint but they dont want to respond on that.
                    HDFC Bank customer support has been notified about the posted complaint.
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                      A
                      Akhila0317
                      May 10, 2023
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                      HDFC Bank — Complaint against my relationship manager - Jhansi Kanthala

                      I have been facing this issue with my relationship manager from HDFC - Jhansi Kanthala. She is highly unprofessional. Lack of clarity.

                      My previous RM was genuinely helpful and solution oriented and look at this RM, Never I got any proper response from her and I have given this feedback previously as well. So I have stopped calling this lady for any of my queries or concerns because I know I will not get any proper response . She does not know the services and do not have any clarity on the services and process of HDFC.

                      Again I am not saying all this considering one time instance.I have observed this. She simply keeps on hold, wastes time and finally no proper solution from her.She should learn how to interact with customers and address their queries first .

                      I am a working professional and I know when to reach and when to understand the situation. But this Lady is not acceptable.

                      Just an example:

                      I have ordered a consumer good availing my HDFC credit card EMI but then I have cancelled it. ~15th April.. I got my money refunded as well
                      Again I have ordered same product using same HDFC credit card EMI option and got my good delivered.
                      When I have checked, I could see that both loans are in active state. Ideally first loan should be in inactive or closed.
                      So finally knowing the fact that this lady will not help in anyways and I do not have much time I called her.
                      Her response was very unprofessional. She started saying- Ya you have to pay EMI amount and other things. Then I said I have not received the product only. I have cancelled my order but still showing as active. thats my query i said. She immediatly cut my call. then no response. How unprofessional is that. Again I tried reaching out, she dint respond.

                      This lady, today she called again. I said yesterday I have called for my query but then why did you cut my call.
                      she said, because you are not understanding I have cut ( though she did not explain me anything and more over she was giving vage answers without clarity)
                      I said, If I dont understand you will have to make us understand but its not correct to cut the call. Then again she said yes we are here to cut call and again she cut the call.
                      This is NOT AT ALL ACCEPTABLE FROM HDFC.

                      As a proof of concept, I request you to pull up the my call recordings if its available.

                      I am writing this issue by putting in lot of time hoping to get this addressed and check with Ms.Jhansi Kanthala

                      Such a disgusting Lady!

                      ********I am highly disappointed with him and just because of him I don't mind switching my account to any other bank*************
                      HDFC Bank customer support has been notified about the posted complaint.
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                        D
                        Devendra Singh Rathore_7
                        from Jaipur, Rajasthan
                        May 10, 2023
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                        I transferred the 14000 amount from my HDFC account to ICICI by adding beneficiary and through IMPS at midnight 2-3 pm . After 2 minutes received a message that your amount of 140000rs is being timed out and failed.
                        I waited for 2 days. HDFC is bad and customer service can't even reach customer care. Ye me what should I do .
                        I need my money in my account URGENTLY.
                        HDFC Bank customer support has been notified about the posted complaint.
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                          C
                          Chittiprolu Ramu
                          May 10, 2023
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                          Address: Hyderabad

                          I initiated imps payment of RS.70000 yesterday on 09-May-2023 from my HDFC Bank account to other bank account from mobile app. However the amount was deducted from my account and was not delivered to beneficiary account.

                          I then received message on my register mobile: "Failed: Your money transfer of INR 70, 000.00 on 09-05-23 timed out. For status, contact beneficiary(HDFC Bank IMPS Ref *******)"

                          When I check with beneficiary bank account people, they confirmed that money hasn't reached yet and asked me to check with HDFC Bank. Request to credit the amount back to my HDFC account.
                          HDFC Bank customer support has been notified about the posted complaint.
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                            J
                            jenupachchigar
                            from Mumbai, Maharashtra
                            May 9, 2023
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                            Address: Plot 153 1st floor, Ranchodji park society, behind kantareshvar temple, katargam

                            Hi Team,

                            Rupees 2, 666.80 debited from my account on 08 May 2023
                            Rupees 2, 065.00 debited from my account on 02 May 2023

                            with narration

                            "INTER-BRN CASH CHG INCL GST 240323-MIR[protected]"
                            "INTER-BRN CASH CHG INCL GST 140323-MIR[protected]"

                            This is a fraud. My hard-earned money got debited without asking me.

                            Can you please check and update the reason for debiting the amount from my account?
                            HDFC Bank customer support has been notified about the posted complaint.
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