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HDFC Bank Complaints & Reviews

2.9

Updated: Aug 21, 2026

Complaints 32962

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18423

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Good! HDFC Bank values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that HDFC Bank step up their efforts to fully resolve all complaints 👍

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Address: 115 Ramnagar Bhilwara, Bhilwara, Rajasthan, 311001

Respected
Hdfc bank

I joined employee of hdfc bank w. E. F 19th august 2016. I was working as a responsible employee of hdfc bank with high morals and dedication towards work.
But recently due to unavoidable and expediate family problems. I. E miscarriage of my wife, i could not render my services to the bank since i have to handle her w. E. F 1st may’2019 i have willfully resigned from hdfc bank. Sincere then...

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Address: New Delhi, Delhi, 110044

I am sudama prasad, i have recently received my hdfc bank new credit card. Few days ago when i tried to generate the ipin, it was asking for an otp which i was supposed to receive through sms on my registered mobile number but i did not receive any. I thought there is some problem with my phone so i contacted the manufacturer but my mobile is totally fine. Then i contacted hdfc bank many times but still my issue is not resolved. Kindly resolve...

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Address: Pune, Maharashtra, 581106

Hello all,

I got the hdfc life group credit protect plus insurance plan for my bajaj finserv personal loan and i want to surrender or cancel this policy now. When i call to hdfc life insurance customer care number[protected] they say that they do no have access to see the master policy related details and only through email id cp groupops support will be provided.
I sent so many emails to this email id but there...

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Address: 560024

Hi sir,
I have apply for a personal loan. Application no. 68150138
All verification done from bank side.
And i have got a message from bank that your loan is approved for 229000 with 48 months of emi.
But till amount is not credited in my account. I have an emergency, called to executive but no response
So please do the needful as early as possible.

Regards,
Ganesh...

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Address: 144Jawaharlal neheru road NabadwIp Nadia west bengal, Nadia, West Bengal, 741302

Website: Indian Consumer forum

HDFC Bank Cheqe clearance issue bank harras to me, i go to bank many time but the bank manager no respons.when i go to the bank manager and request my cheqe clear, but the bank manager says, you go to sbi bank.But the cheque money very emergency to me.i have
no any other account to others bank. so sir kindly help me....

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Address: Mumbai, Mumbai City, Maharashtra, 400084

Hello,

I am a hdfc credit card holder. Due to financial crises and i had lost my job due to internal family issues. I had asked customer care for settlement. But customer care executive told me we have no option for settlement. I want settlement I have no money. One lady is call and telling your settlement amount is 48 thousand my total outstanding is 50 thousand....

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Address: HDFC Loan Dept Indiranagar, Bangalore

HDFC complaint Reference Number 9556543.
Car Loan cleared with foreclosure charges and interest as of date (20th may 2019). NOC, RTO forms and Loan closure letters not given, Being informed I need to wait for 3 to 5 days. Amount cleared from my HDFC Bank account to HDFC Loan accounts. I have cleared car loans in the past as well. I have got the NOC and closure letters on the same day within 15 minutes earlier. Now HDFC Indiranagar...

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Address: Gautam Buddh Nagar, Uttar Pradesh, 201304

Hello there,
Today i have received below sms from vmhdfcbk;

"dear customer mandate reference no: hdfc[protected] issued to ashish securities pvt ltd with value rs. 25000.00 and frequency mnth is received today for processing.in case of any issue please get in touch with your branch."

I have not issued/allowed/authorized any company/person for any kind of transaction. I called csr many times, but...

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Address: 600008

Dear sir/madam,

We would like to inform that we have transferred the salary of rs. 9011.00/- (Ref no.[protected] on 06.05.2019) into below wrong account.

Kindly request you to reverse the amount from a/c [protected]. We once again requesting you to help us in this regard.

Sl no bank account no bank name branch ifsc code total amount
1 [protected] sbi sbin0005559 9011.00...

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To
Indian consumer complaints forum

I have received an update massage in my no that
Update!
Hdfc bank personal loan application no: 67538818
For rs.17, 30, 000 is in principle approved.
Final loan sanction is subject to bank discretion.

I have not made any application for the same.

Please take action against it

With regards
Kunal sugandh...

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Address: Chennai, Tamil Nadu, 600055

Hi my name rakesh kumar from chennai avadi, im working as personal banker (Prime banker) in hdb financial services.
I work for hdfc prime channel. This place near to skywalk. Nelso manickam road aminjakarai.

For the last one year we are not getting any incentives's. The people who are all close to the sales manager, people who not performing candidates only receiving best incentives. We dont know whats happening around,...

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Address: Faridabad, Haryana, 121001

HDFC charged unnecessarily against my VIP Lounge usages.
In Jan month, I used to visit Mumbai and used VIP Lounge, as per earlier understanding there was no charges against 1 VIP Lounge per month but HDFC wrong charged 1951.29 INR + GST 18%

This is still mentioned in HDFC website :

Why you should use a Credit Card

There are several benefits to using a Credit Card with travel privileges (or,...

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Address: 301707

Dear sir,

I would like to tell you that, i applied an application to get the hdfc credit card, its been around more than one week.
After getting the reference number from hdfc bank behalf, i tried to check the status on their respective site.
Before it was showing inprocess and today when i was checking then i found it is decline.
Even i can assure you that, i gave the documents which was true to the best...

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I am staying for a longer period abroad and my indian number was not going to be active.
So i visited the nearest branch in india and updated my number to my international number after confirming from the bank that i can receive otps on my international number.
However after coming over here i am not receiving any otps on my international number after multiple retries....

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Address: Durg, Chhattisgarh

Dear sir/madam

I m raju and today my concern about my hdfc credit card problem in which i am facing issues from last 15days no one take care of this problem so many times i have been mailed and calling them they are simply saying wait for 24 to 48hrs we will resolve but still the issue is not yet resolved main thing is i having credit limit of 150000rs i which i have smart emi options they have been removed and recently i...

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Address: Delhi-NCR, New Delhi, Delhi, 110085

ACH for 17, 500/- added to my HDFC account
From: Ashish Securities Pvt Ltd
UMRN # - HDFC[protected]

I have not transacted any of this, neither i am aware of this. No authorisation given to anyone for any ACH or ECS.

This is pure fraud transaction.

No details are available with your Bank Customer Care
and i have been given a complaint no. with a resolution TAT of 7 days.br...

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Address: 16 Kasthuri illam, ganapathy Nagar 1st Street, Ekkatuthangal, Chennai-600032, 600032

Today morning-30 april, I tried to recharge Jio number by loading money in Jio app from my credit card. Money got deducted but I couldn't see the amount in Jio wallet. so since that was emergency I recharged once again using my credit card. Then I called Jio customer care to raise a complain they said they received money only once and that was used for recharge so no money to show in Jio wallet. But money was deducted twice from my credit...

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On thu, apr 25, 2019 at 1:59 am hdfc ltd wrote:

Dear customer,

Greetings from hdfc ltd.

We have attached your 'e-certificate for interest' in this email.

This e-statement is password protected. Please follow the simple instructions given below to open your e-statement.

Click on the attachment provided with this email
You will be prompted for your passwordbr...

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Address: 560076

I am not getting OTP for my online transactions. When checked online, my phone number details are correct. And this was not an issue before. Suddenly out of nowhere, I stopped getting otps. If this doesn't get resolved immediately, I will close my account with HDFC as this shows your unreliability with accounts. Your customer care never picks up a call. Worst customer care service of all....

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Address: 500081

I have salary account with HDFC bank, was not able to redeem the reward points, all the rewards points which i earned on debit card are showing in negative (-), When i approached a nearest branch they said they cant do anything regarding cashback reward points and told to contact customer care but unable to contact customer care executive from toll free number....

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