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Updated: Nov 26, 2025
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S
Sneka1911
from Chennai, Tamil Nadu
Apr 27, 2023
Apr 29, 2023
This thread was updated on Apr 29, 2023
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Address: Triplicane

Im sneka, Salary account holder of your bank, Recently I noticed that my account has been debited with an amount of 86 Rs for ACH Return Debit charges.
As of now amount of 448/- was in minus balance .
So here I am requesting you to please refund the debited amount to me.

and need the proper reason for the cause.

Thank you
HDFC Bank customer support has been notified about the posted complaint.
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Dear Customer,

At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Anay, Service Manager
HDFC Bank Customer Assistance
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    Sneka0101
    Apr 27, 2023
    Apr 27, 2023
    This thread was updated on Apr 27, 2023
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    Address: guindy

    Im sneka, Salary account holder of your bank, Recently I noticed that my account has been debited with an amount of 86 Rs for ACH Return Debit charges.
    As of now amount of 448/- was in minus balance .
    So here I am requesting you to please refund the debited amount to me.

    and need the proper reason for the cause.

    Thank you
    HDFC Bank customer support has been notified about the posted complaint.
    View replies
    Dear Customer,

    At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the details of the charges for us to help you with the solution.

    -Anay, Service Manager
    HDFC Bank Customer Assistance
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      H
      Hirak jyoti bhuyan
      Apr 27, 2023
      Apr 29, 2023
      This thread was updated on Apr 29, 2023
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      An amount of 531 has been deducted from my HDFC salaried account refering to MIR debit return charges.

      A/C NO - [protected]
      HIRAK JYOTI BHUYAN
      Customer ID[protected]
      IFSC - HDFC0002916

      Transaction detials -
      .ACH DEBIT RETURN CHARGES[protected]
      Reference no - MIR[protected]
      HDFC Bank customer support has been notified about the posted complaint.
      View replies
      Dear Customer,

      We observe from your e-mail that you seek clarification regarding the ECS return charges levied in the account. We are happy to help you with the information about the charges levied in the account.
      What are the charges for ECS returned due to insufficient balance? In case of a returned ECS (Return in a month) the following charges are applicable:1st - Rs.450 + GST (Sr Citizen - Rs 400+GST) 2nd - Rs.500 + GST (Sr Citizen - Rs 450 + GST) 3rd onwards - Rs.550 + GST (Sr Citizen - Rs 500 + GST) In terms of Clearing guidelines, issued by RBI, the clear fund balance available in the account at the beginning of the day would be considered for ECS received in a clearing.
      We note that in your said account, the clear fund's balance at the time of presentation of the said ECS was not sufficient to cover the ECS received in a clearing. Therefore, the ECS was returned due to insufficient funds, and the corresponding charges for ECS dishonor were levied on your account. We advise you to maintain sufficient clear funds balance in the account in the future, on the ECS date, to avoid the ACH return charges being levied to your account.
      Kindly note that these charges attract Goods and Services Tax (GST) @ 18% as applicable. We advise you to maintain sufficient clear funds balance in the account in the future, on the ECS date, to avoid the ACH return charges being levied to your account.
      Please click on the below link to view the charges applicable to your account. ​​http://www.hdfcbank.com/personal/fees_charges/fees_charges

      -Ajay, Service Manager
      HDFC Bank Customer Assistance
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        G
        guptachirag
        from Agra, Uttar Pradesh
        Apr 27, 2023
        May 2, 2023
        This thread was updated on May 2, 2023
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        ACH Debit charged of 1770 without Giving any prior intimation on 26th April 2023

        Address: Gurgaon

        Hi
        HDFC Bank
        I am writing this complaint with reference to the ACH debit return charges debited from my account Amounts to 1770 /INR on 26th April 2023
        With heavy heart I have to say that being a customer of HDFC bank since almost 4 years I have faced this issue of heavy charges leavyed on my hard core earned Money ..
        I have entrusted a faith on this Bank and for that reason continously connected till now. .br...
        +1 photos
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        Byshadh Chandroth
        Apr 26, 2023
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        My account is getting debited with 649₹ four times in a day and followed by 3 times a month. When I visited bank, all they said was we can't help, you check with the loan provider. What a gesture to close the issue. I request everyone to not trust HDFC bank anymore, they are conning people.
        +3 photos
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          V
          [email protected]
          Apr 26, 2023
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          From my account on[protected] rs 590.0 has been debited with out any message and in statement it shows " INTER-BRN CASH CHG INCL GST" .
          HDFC Bank customer support has been notified about the posted complaint.
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            Y
            Yadavdeepak9211
            Apr 26, 2023
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            My account got deducted from 531 without my consent..
            I want my refund and reason also that how that money got Deducted
            HDFC Bank customer support has been notified about the posted complaint.
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              N
              Nikita Tayade
              Apr 26, 2023
              Apr 26, 2023
              This thread was updated on Apr 26, 2023
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              I am often checking my hdfc acc, and was surprised by seeing the deductions again, i understand if there is any bounce payment then the bank will put the penalty charges, but there are two or three charges for the same month, which is absolutely incorrect, can any one please suggest me what needs to be done.
              HDFC Bank customer support has been notified about the posted complaint.
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              Close your account, I'm facing the same issue.
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                N
                NehaBisht07
                Apr 25, 2023
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                HDFC Bank wrong charge to hdfc credit card - offus emi

                My credit card is showing a charge:

                [protected] OFFUS EMI, PRIN NB:02, [protected] (Ref# 09999999981212010626266) 5, 039.87
                [protected] OFFUS EMI, INT NBR:02, [protected] (Ref# 09999999981212010626274) 322.96
                [protected] OFFUS EMI, PRIN NB:04, [protected] (Ref# 09999999981212010626241) 5, 458.86
                [protected] OFFUS EMI, INT NBR:04, [protected] (Ref# 09999999981212010626258) 645.73

                I...
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                M
                mehtapankaj01
                from Vasai, Maharashtra
                Apr 24, 2023
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                Address: Vasai

                This is with reference to my child who is working with your reputed entity HDFC Bank. I am trying my level best to get in touch with the management regarding this issue but I am not getting any proper response for it. Mr. Jimit who is the manager of the branch holds my child for working even after banking working hours. She reached home lately and when called and ask the manager he straight away says ''this is not the right time to call pls call tomorrow ''
                This is not the right answer expected from an employee of your bank, I am Father of a daughter and I cannot just sit back calmly and wait my daughter coming home late night. And above this your employee branch manager talks in this way. As a father i want an explanation for this. Will your bank be responsible is anything happens to my daughter on her way home late night? Why is she been hold after working hours also? This is not the first time, it happened many times. Pls revert back
                HDFC Bank customer support has been notified about the posted complaint.
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                  P
                  Pavan755
                  from Visakhapatnam, Andhra Pradesh
                  Apr 24, 2023
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                  Hello sir
                  Please send me a copy of the "no objection certificate" for the settlement that was done on my hdfc bank credit card.
                  I would also request you to please clear my name from cibil as the settlement was successfully closed before the the end date. My details are mentioned below.

                  Name : Malla Pavan Kumar
                  Registered mobile number: [protected]
                  Contact n umber: [protected]
                  Mail : [protected]@yahoo.com
                  Credit card number: [protected]
                  HDFC Bank customer support has been notified about the posted complaint.
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                    S
                    Sr74355
                    Apr 24, 2023
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                    Website: Hdfc bank credit card

                    Hello payu money in 31-03-23 my 12449 rs was debited in my card and I am not done this transaction plz confirm where I use this transaction my credit card ending 4163 plz provide me your contact details also
                    My card is hdfc infinia metal card so plz provide me details
                    HDFC Bank customer support has been notified about the posted complaint.
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                      S
                      sidzuka
                      from NEW DELHI, Delhi
                      Apr 23, 2023
                      Apr 23, 2023
                      This thread was updated on Apr 23, 2023
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                      Address: NSP, New Delhi-110034

                      HDFC has deducted a total of Rs. 7, 763 from my bank account without any intimation of maintaining a minimum balance. It was a salary account, to begin with, but no intimation was given of it being converted to a savings account. I started receiving emails to maintain a balance from September 2022 but in my statement, the amount has been debited from Feb 2022.

                      Even the bank representatives are clueless and saying that I should have maintained my balance from March 2022 onwards but in my statement, Rs. 708 has been deducted thrice for the month of February 2022 itself.

                      Without any mail or even an SMS, Rs. 7, 763 has been debited. HDFC is a fraud bank and is deducting amounts with baseless transactions. I want my money bank. We are not rich people and HDFC being a white-collar thief should return my money back.
                      HDFC Bank customer support has been notified about the posted complaint.
                      View replies
                      Dear Customer,

                      At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the details of the charges for us to help you with the solution.

                      -Anay, Service Manager
                      HDFC Bank Customer Assistance
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                        A
                        Aina Mehra
                        Apr 23, 2023
                        Apr 24, 2023
                        This thread was updated on Apr 24, 2023
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                        Resolved

                        I have been charged continuously since i agreed to increase my credit limit on the HDFC credit card which was ofcourse free of cost but my dues are never ending despite paying everything off I still keep getting charged for OFFUS EMI which no one from the customer service desk could ever confirm. I am also being charged GST for God knows what reason. I have been paying since the last 6 months and now have not paid for this month and HDFC Bank has been calling and harrassing me with calls by customer service executive shouting at me to pay my dues and calling scolding me for not being regular whereas i have been regular. I need my money back for this EMI charges that are fraudulent. I opened an HDFC account because I thought this was the best and most honest bank but I think it's time to I realised how this bank has been duping me for money. Is this how HDFC has been making money????
                        +1 photos
                        Apr 30, 2023
                        Complaint marked as Resolved 
                        No steps have been taken to resolve my complaint. I am still getting calls from HDFC bank and they have been harassing me to make the payment. I need answers to this please
                        HDFC Bank customer support has been notified about the posted complaint.
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                        Dear Customer,

                        At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                        -Anay, Service Manager
                        HDFC Bank Customer Assistance
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                          K
                          Krishna Chaitanya Vinjarapu
                          from Hyderabad, Telangana
                          Apr 22, 2023
                          Apr 23, 2023
                          This thread was updated on Apr 23, 2023
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                          I am always called for HDFC bank credit cards and services etc, though I block them with various caller apps. I even get Robo calls for the same bank.

                          This is very disturbing though i Opted for DND from my telecom subscriber. I have told people ( both my telecom provider and HDFC bank ) to block me from getting these unwanted calls but in vain.
                          HDFC Bank customer support has been notified about the posted complaint.
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                          Dear Customer,

                          At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                          -Anay, Service Manager
                          HDFC Bank Customer Assistance
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                            P
                            Pramod kumar1
                            from Hyderabad, Telangana
                            Apr 22, 2023
                            Apr 23, 2023
                            This thread was updated on Apr 23, 2023
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                            Address: [email protected]

                            Have purchase i phone from Vijaya salesand there was 10% cashback if you pay through hdfc bank debit card but the cashback amount has not been credited in my account. It’s been a long time and no one is paying attention to my complaint neither hdfc nor vijay sales. The cashback has not been credited in the account despite being more than 90 days
                            HDFC Bank customer support has been notified about the posted complaint.
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                            Dear Customer,

                            At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                            -Anay, Service Manager
                            HDFC Bank Customer Assistance
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                              S
                              Shana1
                              from Lucknow, Uttar Pradesh
                              Apr 21, 2023
                              Apr 23, 2023
                              This thread was updated on Apr 23, 2023
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                              Resolved

                              Address: HDFC Bank tekari chambers branch Lucknow, Uttar Pradesh

                              I used the card for one transaction, and later visited the branch where i was advised to put up auto-pay with another account that i get salary in.

                              Inspite of auto-pay, i kept getting messages that my payment is due. I went to the bank multiple times to get this checked wherein the credit card executive logged in my account and kept telling me nothing is due and that i should ignore the messages.

                              Since the amount in the messages kept on increasing, I grew suspicious and logged in to check again. This time even on my account it is showing due along with around 900 INR penalty for late payment and return of payment.

                              I fail to understand how it is my fault when I've repeated tried to understand those misleading messages by visiting the branch thrice.

                              Now I have to pay the penalty for trusting hdfc bank executives who told me nothing is due and i should ignore the messages.

                              Please help me I'm a working person and it's a big headache for me to visit the branch again and again.

                              The HdFC bank tekari chambers number on Google is not responsive, nor i can find another number on which i can talk to any executive.

                              This evening I have paid the total due amount of 4500. but it is still not reflecting in my account
                              May 25, 2023
                              Complaint marked as Resolved 
                              HDFC Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Apr 23, 2023
                              HDFC Bank Customer Care's response                               Dear Customer,

                              At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                              -Anay, Service Manager
                              HDFC Bank Customer Assistance
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                                A
                                atish.sonkusale
                                from Pune, Maharashtra
                                Apr 21, 2023
                                Apr 21, 2023
                                This thread was updated on Apr 21, 2023
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                                This is my 6th complaient for HDFC bank for loan/balance transfer/ credit card, receivs multiple calls daily for the same . After pultting the number in DND still i am receiving the calls . On call when I tells them that my no in DND they says sorry and cut the call .. this is my daily task
                                recent call from few min ago from mobile no - [protected]

                                Block my no completely for loan/balance transfer/ credit card
                                My mobile no : [protected]
                                HDFC Bank customer support has been notified about the posted complaint.
                                View replies
                                Dear Customer,

                                At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the caller details for us to help you with the solution.

                                -Anay, Service Manager
                                HDFC Bank Customer Assistance
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                                  A
                                  Aditc
                                  from Kolkata, West Bengal
                                  Apr 21, 2023
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                                  Credit card collection department

                                  Address: Tollygunge Kolkata

                                  I adit Chaudhari have a credit card of this bank from july 2022 with a limit of 20000 rs. Also i had lost my job on September 2022 and before that i have made regular payments. Also i would like to inform that i have made payments in December January and February. But due to financial issues i have missed payments from march 2023 till now and i have also asked for a general settlement plan for myself cause i want to settle this debt but the...
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                                  aastha chandok
                                  Apr 20, 2023
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                                  I don’t get my otp on my email id, it only comes on my phone messages

                                  Customer id[protected]
                                  Email - [protected]@gmail.com

                                  Please activate this asap
                                  HDFC Bank customer support has been notified about the posted complaint.
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