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HDFC Bank Complaints & Reviews

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Updated: Feb 20, 2026
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HDFC Bank reviews & complaints page 38

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A
Arpit Keshari
from Varanasi, Uttar Pradesh
May 22, 2023
May 23, 2023
This thread was updated on May 23, 2023
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Address: Varanasi Nichibagh

Hdfc bank nichibagh varanasi
The cashier behaviour was not good and he was not replying properly
When you ask anything he was say I don’t know
And he was saying joined note and damaged note are not accepted in branch so plzz take action and resolved my problem
HDFC Bank customer support has been notified about the posted complaint.
Cashier name intiyaz
Dear Customer,

At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on ​hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Anay, Service Manager
HDFC Bank Customer Assistance
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    S
    SYED ROMAN
    May 22, 2023
    May 24, 2023
    This thread was updated on May 24, 2023
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    Address: Wholesale Banking Operations, Kabra Cplx, Railway Station Rd, near Laxminarayan Mandir, New Mondha, Parbhani, Maharashtra 431401

    Hello sir,

    This is in reference to the transaction made in my account under the header of depository charges; without any intimidation by the hdfc bank.

    Kindly be informed that an amount of rs 885.00/- was deducted from my savings/salary account on 17th May 2023 under the name of depository charges APR22

    Initially, when we did not have a Demat account they forced us to create one without intimating to us that they are going to charge annual fees and I received a call earlier from the branch I also speak her deny this service. Now all of a sudden they have charged rs 885.00/-. This is very bad and disappointing. And I have never used the demat account till now. If I call the customer care they will not have answers. And they will not communicate that they are charging.

    Please do the needful as earliest.

    Regards,
    Syed Roman
    HDFC Bank customer support has been notified about the posted complaint.
    Dear Customer,

    At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on ​hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

    -Anay, Service Manager
    HDFC Bank Customer Assistance
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      M
      Murshidmubeen
      from Palakkad, Kerala
      May 21, 2023
      May 23, 2023
      This thread was updated on May 23, 2023
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      Resolved

      Address: HDFC Olavakkode branch, palakkad, kerala, 678002

      The olavakkod hdfc bank staff’s (including 3 female staffs ) gave us false details regarding closure of joint account.
      We asked them, what should we do about the balance amount in the joint account other than service charges, (account contained nearly 1000 rupees) they advised that it will be automatically credited to the other account (the one of the partner in joint account has an classic account in another branch of hdfc which is individual account ) they should have given the clear details regarding the balance money in the account, but they said firmly that the balance amount will be automatically credited to the other hdfc individual account you have in another branch. We lost our 480.50rupees. Now they gave us dd of 480.50 rupees which we can only present in joint account in which ever the branch is, we closed the joint account because it was not working exactly how we needed, and now they ask us to create new account in anywhere and you can present the dd. We asked! Twice! They were so firm about their reply that it will be automatically credited in the other account and made us financial lose of 480.50rupees

      Its purely due to their mistake And they claim us the customers on this mistake.
      They was so rude and reckless when having this interaction which is face to face, and the shouting and rudeness has caused us emotionally weak, also they claimed us the wrongdoers. Which they really are.
      We closed our joint account and never intend to open any account in that hdfc olavakkod branch palakkad kerala
      Jul 1, 2023
      Complaint marked as Resolved 
      HDFC Bank customer support has been notified about the posted complaint.
      Verified Support
      May 23, 2023
      HDFC Bank Customer Care's response
      Dear Customer,

      At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on ​hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

      -Anay, Service Manager
      HDFC Bank Customer Assistance
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        M
        mahesh.cse
        May 21, 2023
        May 28, 2023
        This thread was updated on May 28, 2023
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        HDFC denying processing fee refund

        Sir/Madam

        HDFC Home Loan representative offered me a housing loan with lowest interest and I submitted all hard copy of documents asked by the representative for validation. As per the direction of the representative documents uploaded in the online portal On April 13, 2023.Next day, HDFC representaive made a phone cal and informed me to pay the processing fee as all the process is completed.

        Soon after paying...
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        S
        Suryashekhar Das
        from Kolkata, West Bengal
        May 20, 2023
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        Loan Application Cancellation -

        Address: Bengaluru

        Dear Team,
        Requesting to cancel ongoing loan application[protected].

        Loan is not required at the moment, and I would like to cancel the application - Requesting your assistance for the cancellation at earliest.

        I contacted the team, but unfortunately the team is not purposefully cancelling saying the application by itself will expire in 30 Calendar days. This is highly unethical, when customer himself...
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        D
        Dilbara
        from Palakkad, Kerala
        May 20, 2023
        May 23, 2023
        This thread was updated on May 23, 2023
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        Address: Olavakkod palakkad

        The olavakkod hdfc bank staff’s (including 3 female staffs ) gave us false details regarding closure of joint account.
        We asked them, what should we do about the balance amount in the joint account other than service charges, (account contained nearly 1000 rupees) they advised that it will be automatically credited to the other account (the one of the partner in joint account has an classic account in another branch of hdfc which is individual account which they knows ) they should have given the clear details regarding the balance money in the account, but they said firmly that the balance amount will be automatically credited to the other hdfc individual account you have in another branch. We lost our 480.50rupees. Now they gave us dd of 480.50 rupees which we can only present in joint account in which ever the bank is, we closed the joint account because it was not working exactly how we needed, and now they ask us to create new account in anywhere and you can present the dd. We asked! Twice! They were so firm about their reply that it will be automatically credited in the other account and made us financial lose of 480.50rupees

        Its purely due to their mistake And they claim us, the customers on this mistake.
        They was so rude and reckless when having this interaction which is face to face, and the shouting and rudeness has caused us emotionally weak, also they claimed us the wrongdoers. Which they really are.
        We closed our joint account and never intend to open any account in that hdfc olavakkod branch palakkad kerala.
        HDFC Bank customer support has been notified about the posted complaint.
        Dear Customer,

        At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on ​hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

        -Anay, Service Manager
        HDFC Bank Customer Assistance
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          P
          Prince kumar karn
          May 20, 2023
          May 24, 2023
          This thread was updated on May 24, 2023
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          Address: HDFC bank

          Dear sir..

          I used my HDFC ATM debit card in pnb atm located maharaja complex d d nagar gwalior on time 11:30 an on 18/05/2023 for rupees 2000Rs the system show message for transaction successfully but the amount was deduction but cash was not received
          I request to you please reversed my deduction amount as soon as possible
          HDFC Bank customer support has been notified about the posted complaint.
          Dear Customer,

          We sincerely regret the inconvenience caused to you.

          We are looking into your concern via e-mail interaction id[protected] and will revert to your registered email id on or before June 02, 2023.

          ​We appreciate your cooperation and patience in the interim. -Ajay, Service Manager
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            C
            Chanchal Mehta
            May 19, 2023
            Jun 14, 2023
            This thread was updated on Jun 14, 2023
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            Sir/Madam,
            I foreclose the entire personal loan taken last year 07 march 2022 outstanding today i.e.19/05/2023 is Rs.16, 87, 062.60 but they are charged foreclose charges on it @ 4.72% on the principal amount outstanding which is too high for common person who repay their loan without any default during repayment but bank force me to pay as everyday interest rate increased then i pay the amount and they ask if you want raised then raised online complaint but we cant do anything, I also speak with HDFC personnel who gave the reference of RBI guidelines and reluctant to do anything in this matter plus at the time of loan taken foreclose charges was nil and now it will be 4.72% as per RBI guidelines without any valid proofs and email or text intimation to customer that foreclosure charges increase from so and so date. Yes people's enter in agreement during personal loan taken, it not means they are charging foreclose charges at whatever rate they wanted. Humble request you to intervene in this matter even i paid as bank force me to do that the amount as we took the loan from ICICI with less interest rate for close my entire loan without any foreclosure charges.
            Following is the details of Loan

            Lender Name : HDFC Bank
            Borrower Name : Chanchal mehta
            Loan Account Number :[protected]
            Tanure : 48 months
            Interest Rate : 10.5%
            Loan Amount : 23, 10, 690

            thanks
            Regards
            Chanchal mehta
            [protected]
            HDFC Bank customer support has been notified about the posted complaint.
            Jun 06, 2023
            Updated by Chanchal Mehta
            No response from HDFC on my complaint, very disappointing and worst services by bank.
            Jun 14, 2023
            Updated by Chanchal Mehta
            More then 1 month still no call slot No response from HDFC on my complaint, pls have a look urgently

            Chanchal
            Dear Customer,

            We sincerely regret the inconvenience. We have raised your query to the concerned team and we will revert to you on your registered e-mail id on or before May 29, 2023. vide Reference number[protected]. Please bear with us in the interim.

            -Ajay, Service Manager
            HDFC Bank Customer Assistance
            Chanchal Mehta's [Complaint's author] reply, May 24, 2023
            Hello, any further update ?

            Regards
            Chanchal
            Chanchal Mehta's [Complaint's author] reply, May 29, 2023
            Hello,

            No response till now, request you to action asap,

            Thanks
            Chanchal
            Chanchal Mehta's [Complaint's author] reply, May 30, 2023
            hello,

            Todays is 30th but not received any response from HDFC, again showing not fulfill the commitment and very bad services.

            Chanchal
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              S
              May 19, 2023
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              Your locanto id number [protected] asked me to put money on this number [protected]. Your safety will be made and then you will get the service, neither I got the service nor they are refunding the money. You refund my money, I am sending you photos together
              HDFC Bank customer support has been notified about the posted complaint.
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                N
                Nageshwar G
                May 19, 2023
                May 20, 2023
                This thread was updated on May 20, 2023
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                Unwanted calls and using unparliamentary language

                Dear team,

                It high time to react. I am getting unwanted calls every day from HDFC Bank on leans and credit cards etc.

                Your call centre female (not mentioned her name) person is using un parliamentary language and demanding me to accept the calls etc. Attached the screenshot for the phone number for your ref.

                I am getting irritated with these calls and distrusting me. Plz stop calling me. br...
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                P
                palchen lhamo
                May 19, 2023
                May 20, 2023
                This thread was updated on May 20, 2023
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                I have return a product and Amazon has already initiated the refund on 8th may 2023 and the bank hasn’t released my money. The reference number #[protected]
                HDFC Bank customer support has been notified about the posted complaint.
                Dear Customer,

                At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on ​hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                -Anay, Service Manager
                HDFC Bank Customer Assistance
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                  A
                  ayanendu
                  from Thrissur, Kerala
                  May 18, 2023
                  May 18, 2023
                  This thread was updated on May 18, 2023
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                  Address: KOTTUKKAL HOUSE,POST VALAPAD

                  ACCOUNT NUMBER [protected]
                  CUST ID [protected]
                  yes, this account had not used for past few years, we were using the credit card only. we were decided to use the account after paying the minus amount showing in the account and i have transferred INR 15, 000. after the negative balance in the account balance was INR 11000.
                  but after few days they have deducted a total of INR 6000 in the name of GST and extra charges.
                  We were not aware that we can register the complaint.
                  this is not acceptable at all to deduct the amount in some name after clearing the negative balance in the account.

                  we need the refund of the charges urgently. this happened in last financial year.
                  HDFC Bank customer support has been notified about the posted complaint.
                  Dear Customer,

                  At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the details of the charges for us to help you with the solution.

                  -Anay, Service Manager
                  HDFC Bank Customer Assistance
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                    H
                    hdcf
                    May 18, 2023
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                    2521 is debited feom my account but money not credited, reference number is[protected], when it will return my money
                    HDFC Bank customer support has been notified about the posted complaint.
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                      H
                      hdcf
                      May 18, 2023
                      May 18, 2023
                      This thread was updated on May 18, 2023
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                      2521 money is debited and i got message transaction time out, when it will return my money
                      HDFC Bank customer support has been notified about the posted complaint.
                      Dear Customer,

                      At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the transaction details for us to help you with the solution.

                      -Anay, Service Manager
                      HDFC Bank Customer Assistance
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                        R
                        Ritzpunj
                        from Pune, Maharashtra
                        May 17, 2023
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                        I feel my account unsafe with HDFC bank RM - Simran Kaur, I have asked many times to remove this RM and called customer care so many times, but, havent heard anything on that plus the RM itself is calling me and trying to talk over.

                        I had many issues with CC, with account these are all unresolved and none actions are taken care of,
                        apart from that I was offered HDFC Ergo insurance plicy with all fake updates provided by 10ppl and all these 50 ppl were looking into my banks transactions and amount which is very unsafe.

                        When I decided to cancel the policy I was told by my RM that there will be no cancellation charges as I have asked them to cancel within 24hrs, but I was charged cancellation fees as HDFCErgo employees did fraud to me.

                        HDFC is losing its credibility, I never had any bad experiences but the moment this RM is aligned to my account I feel safe with my account.
                        HDFC Bank customer support has been notified about the posted complaint.
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                          Surya singhsps22
                          from Raipur, Chhattisgarh
                          May 17, 2023
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                          There was a transaction in my bank account. I called customer care about that transaction. But customer care considered it as a fraud and blocked my account. But i had called to query not to block my account. So now my hdfc a/c is locked. Debit card is blocked.net banking is blocked.

                          I am unable to visit the branch kindly help to resolve it and enable all services
                          HDFC Bank customer support has been notified about the posted complaint.
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                            Surya singhsps22
                            from Raipur, Chhattisgarh
                            May 17, 2023
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                            There was a transaction in my bank account. I called customer care about that transaction. But customer care considered it as a fraud and blocked my account. But I had called to query not to block my account. So now my hdfc a/c is locked. Debit card is blocked.net banking is blocked.

                            Kindly unblock and enable all services as unable to visit the branch
                            HDFC Bank customer support has been notified about the posted complaint.
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                              A
                              May 17, 2023
                              May 18, 2023
                              This thread was updated on May 18, 2023
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                              Address: vill-sargadi,nawasu

                              ATUL SINGH BHANDARI
                              My acknowledge number is 11692814, dated 17.05.2023, payment transaction is cancelled due to erroneous amount. So I want to complete my application, but now" registration against this acknowledgement id is pending for confirmation from payment gateway.." is coming. Please sort this out asap
                              HDFC Bank customer support has been notified about the posted complaint.
                              Dear Customer,

                              At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                              -Anay, Service Manager
                              HDFC Bank Customer Assistance
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                                Chaitanya8979
                                from Kotdwar, Uttarakhand
                                May 16, 2023
                                May 18, 2023
                                This thread was updated on May 18, 2023
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                                There has been a hold of Rs6700/- on my HDFC Bank account for more than 6-7 days till . I had registered a complaint through customer care but the problem has not been resolved yet. Please remove the hold as as I only now have 20 ruppes in my account
                                HDFC Bank customer support has been notified about the posted complaint.
                                Dear Customer,

                                At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on ​hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                                -Anay, Service Manager
                                HDFC Bank Customer Assistance
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                                  kokicooks
                                  May 16, 2023
                                  May 18, 2023
                                  This thread was updated on May 18, 2023
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                                  My April month Home loan EMI was auto debited on 27th April which is my EMI autopay date, it was auto debited and as there was sufficient balance in account there is no any such case which leads to " ACH Debit return charges of 531₹.

                                  Please assist me immediately and refund ach debit return charges of 531 ₹ immediately.

                                  Or else o will file grievance against bank to cut charges wrongly and that also without customer knowledge.
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Dear Customer,

                                  At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on ​hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                                  -Anay, Service Manager
                                  HDFC Bank Customer Assistance
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