HDFC Bank Complaints & Reviews

I had made payment through HDFC Pay Zapp on 11.05.2023 for recharge of my BSNL mobile. The amount Rs. 599 successfullt debited but the till date the mobile not acyivated the services. HDFC Pay Zapp has not refunded the amount yet. Requested to refund the amount at the earliest.

The first transaction was completed on[protected]
[protected] AMAZON SELLER SERVICES MUMBAI 43, 229.78 Dr

This was converted to EMI on[protected]
[protected] AGGREGATOR EMI - OFFUS (Ref# 09999999980217000061623) 43, 229.78 Cr

I returned this product to Amazon and refund for the same was completed on
[protected] AMAZON SELLER SERVICES MUMBAI 43029.78 Cr

After this return,...

I have been charge of 450₹+81₹ IGST for auto pay return fees, Payment is done within time period. Then please levied this fake charges.

Mobile number [protected]

I have been charge of 450₹+81₹ IGST for auto pay return fees, Payment is done within time period. Then please levied this fake charges. I request HDFC BANK to return my money....

I applied for HDFC Credit Card on 19.04.2023 offline. I received message with reference number 23D[protected]W1 on 20.04.2023 'credit card in process' From 20.04.2023 to 12.05.2023 tracking status was 'credit card is in process' suddenly on 13.05.2023 tracking status was changed as 'record not found' I couldn't understand wheather credit card is in process or declined or approved.

I applied for HDFC Credit Card on 19.04.2023 offline. I received message that credit card is in process with reference number 23D[protected]W1. From 20.04.2023 to 13.05.2023 track status was 'credit card in process'. Suddenly on 14.05.2023 status was changed as 'no record found'
I couldn't understand wheather approved or declined or in process. After 23 days status has been changed from 'credit card in process' to 'no record found'

I have logged a complaint regarding wrong UPI transaction of 60, 000(Sixty Thousand Only) to unknown person i have informed the bank person for the reversal of amount they agreed with the concern and told the money will be return back to your account in a week but till now the reversal is not done and recently i got a call from the HDFC customer executive stating that the bank to which you have done the transaction are not responding neither...

Hello sir
I try so many times to purchase a 99000 to 95000 laptop for Flipkart as emi option for 24 months but whenever I try my payment got declined and shows me verified For security reasons your Verified by Visa purchase has been prevented from being processed.You will need to contact Customer Call centre. And I contact with customer care but they can resolve my problem they say everything is fine with my card and your credit limit is also fine you can try in after someone minute. I call them many time but they say same thing please help to resolve my issues or problems

Hello sir
I try so many times to purchase a laptop for Flipkart and proceed to pay throw emi for 24 months emi option and fill all card details and enter otp then payment got declined. Please help to resolve this problem

My email address - rounak.[protected]@gmail.com

I worked for 5 months with HDFC Bank as a data scientist, I had to leave because they have given me a proper location to settle down even after requesting multiple times. After my last working day, it has been 45 days and I still didn't receive my F&F and Relieving letter. I followed more than dozen with concern team but there is no reponse even escalating the issue. I am looking for my Full and Final settlement and relieving letter from...

When i saw offer as zero foreclose charges then i applied for car loan, now after 2.5 years when i want to close the chaged 30000. i reached out to customer service and variuos other groups also but everybody are based on 1 persons comment "JAYDEEP", every time i raise a compliant i will get response saying jaydeep comment is not refundable and cant do refund. is JAYDEEP CEO of HDFC ??? or why all other officers are working just to follow jaydeep ???? why cant a compliant looked or handled fresh and give a soulution. waste of giving salries to other officers if only JAYdeep comments are final. i also attached forclouser charges screenprint but they dont want to respond on that.

HDFC Bank — Complaint against my relationship manager - Jhansi Kanthala

I have been facing this issue with my relationship manager from HDFC - Jhansi Kanthala. She is highly unprofessional. Lack of clarity.

My previous RM was genuinely helpful and solution oriented and look at this RM, Never I got any proper response from her and I have given this feedback previously as well. So I have stopped calling this lady for any of my queries or concerns because I know I will not get any proper response . She does not know the services and do not have any clarity on the services and process of HDFC.

Again I am not saying all this considering one time instance.I have observed this. She simply keeps on hold, wastes time and finally no proper solution from her.She should learn how to interact with customers and address their queries first .

I am a working professional and I know when to reach and when to understand the situation. But this Lady is not acceptable.

Just an example:

I have ordered a consumer good availing my HDFC credit card EMI but then I have cancelled it. ~15th April.. I got my money refunded as well
Again I have ordered same product using same HDFC credit card EMI option and got my good delivered.
When I have checked, I could see that both loans are in active state. Ideally first loan should be in inactive or closed.
So finally knowing the fact that this lady will not help in anyways and I do not have much time I called her.
Her response was very unprofessional. She started saying- Ya you have to pay EMI amount and other things. Then I said I have not received the product only. I have cancelled my order but still showing as active. thats my query i said. She immediatly cut my call. then no response. How unprofessional is that. Again I tried reaching out, she dint respond.

This lady, today she called again. I said yesterday I have called for my query but then why did you cut my call.
she said, because you are not understanding I have cut ( though she did not explain me anything and more over she was giving vage answers without clarity)
I said, If I dont understand you will have to make us understand but its not correct to cut the call. Then again she said yes we are here to cut call and again she cut the call.
This is NOT AT ALL ACCEPTABLE FROM HDFC.

As a proof of concept, I request you to pull up the my call recordings if its available.

I am writing this issue by putting in lot of time hoping to get this addressed and check with Ms.Jhansi Kanthala

Such a disgusting Lady!

********I am highly disappointed with him and just because of him I don't mind switching my account to any other bank*************

I transferred the 14000 amount from my HDFC account to ICICI by adding beneficiary and through IMPS at midnight 2-3 pm . After 2 minutes received a message that your amount of 140000rs is being timed out and failed.
I waited for 2 days. HDFC is bad and customer service can't even reach customer care. Ye me what should I do .
I need my money in my account URGENTLY.

I initiated imps payment of RS.70000 yesterday on 09-May-2023 from my HDFC Bank account to other bank account from mobile app. However the amount was deducted from my account and was not delivered to beneficiary account.

I then received message on my register mobile: "Failed: Your money transfer of INR 70, 000.00 on 09-05-23 timed out. For status, contact beneficiary(HDFC Bank IMPS Ref *******)"

When I check with beneficiary bank account people, they confirmed that money hasn't reached yet and asked me to check with HDFC Bank. Request to credit the amount back to my HDFC account.

Hi Team,

Rupees 2, 666.80 debited from my account on 08 May 2023
Rupees 2, 065.00 debited from my account on 02 May 2023

with narration

"INTER-BRN CASH CHG INCL GST 240323-MIR[protected]"
"INTER-BRN CASH CHG INCL GST 140323-MIR[protected]"

This is a fraud. My hard-earned money got debited without asking me.

Can you please check and update the reason for debiting the amount from my account?

Today morning I received this sms . I m surprised that how you can issue a mandate when it is not approved by me . Kindly look into this .

Alert!HDFC Bank Mandate reference no: HDFC[protected] issued to SBI LIFE INSURANCE COMPANY LIMITED with value Rs. 31977.00 and frequency ADHO is received today for processing.

Rohan R Rajore :- [protected]

HDFC Bank Madhapur, Hyderabad, Telangana :-

Gr Flr, GNR & RV Insignia, Image Gardens Rd, VIP Hills, Jaihind Enclave, Madhapur, Telangana 500081

Below is my experience what I felt today :-

Very bad experience. 😌

The staff made me feel " what have I done wrong that I came to this branch to open a salary account".

What is the time it takes to open a salary account ?

My friend opened online in 10 mins.

I too tried it but glitches occurred online due to which with my number their where many leads generated for that branch. So it was not opened online and they said to visit the branch.

I visited, the first person I talked was the "Customer Experience staff" . I conveyed my problem, he suggested me to go home and come after 7 days when lead gets expired. I asked him what should I wait this much can't you cancel the lead now ? Then he sent me to a different desk to convey my problem.

The next desk person listned me carefully and then said " sir for kyc you have to visit your nearest branch where you live in hyderabad, I said him the lead is generated in this bank other branches has told me to visit this branch and now you are saying me to visit other branch ? 🤔

Then when we questioned him then he is giving solution to me that ok sir we will do your kyc here.

Then he sent me to the customer experience staff then that person told me to sit .

I was waiting for atleast 20 mins patiently, then he calls me tells give your adhar number, then he give me documents to fill and sign it. During which again he wasn't asking me to give him documents rather he was doing his other work for at least 15 min.

Then he took my documents then he gave me another document to fill, then he tells me to take a selfie and email him. But in bank their is no network for Airtel, I ask him how can I email him, he is laughing and ignoring me and cracking joke on Airtel then after 10 mins he says you can go !!

I am shocked, that is my account created, he says yes its done you can go.

Now do realize the process which my friend did online was 10 mins, but when I visited the branch the same process they made me to do it ilnearly 2 hrs.

Above I explained you the process, the readers can judge themselves signing three papers, and sending a selfie takes 2 hrs to process by the employees of bank.

When I was leaving other employees where smiling at me. !! as they have wantedley done this to me.

If you want hdfc services, surely go any branch but not this.

This was my experience where I learnt to have patience when front person wants me to loose it .

😅

Hi Team,

Rupees 885 debited from my account on 08 May 2023 with narration "INTER-BRN CASH CHG INCL GST 210323-MIR[protected][protected]".

Can you please check and update the reason for debiting the amount from my account.

Thanks
P C Venkatesh

Hdfc account holder in this moth i have 2 time
" BRN CASH TXN CHGS INCL GST " of " 177.00"
if you did not help me otherwise i will with other bank
unahappy about your taxes without confirmation, till this date did not get any alert or did not get any sms or mail about this tax . without instruction how can u diduct balance . so much bad service provide from hdfc first time .

Dear Sir
I am All redy code in Hdfc Life Insurance My code is 00833915 joining date 25/10/2019 iam resind in 14/12/2022 so kindly remove my pancard from IRDA portal
Thanks