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HDFC Bank Complaints & Reviews

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Updated: Dec 16, 2025
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S
sidzuka
from NEW DELHI, Delhi
Apr 23, 2023
Apr 23, 2023
This thread was updated on Apr 23, 2023
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Address: NSP, New Delhi-110034

HDFC has deducted a total of Rs. 7, 763 from my bank account without any intimation of maintaining a minimum balance. It was a salary account, to begin with, but no intimation was given of it being converted to a savings account. I started receiving emails to maintain a balance from September 2022 but in my statement, the amount has been debited from Feb 2022.

Even the bank representatives are clueless and saying that I should have maintained my balance from March 2022 onwards but in my statement, Rs. 708 has been deducted thrice for the month of February 2022 itself.

Without any mail or even an SMS, Rs. 7, 763 has been debited. HDFC is a fraud bank and is deducting amounts with baseless transactions. I want my money bank. We are not rich people and HDFC being a white-collar thief should return my money back.
HDFC Bank customer support has been notified about the posted complaint.
Dear Customer,

At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the details of the charges for us to help you with the solution.

-Anay, Service Manager
HDFC Bank Customer Assistance
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    Aina Mehra
    Apr 23, 2023
    Apr 24, 2023
    This thread was updated on Apr 24, 2023
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    Resolved

    I have been charged continuously since i agreed to increase my credit limit on the HDFC credit card which was ofcourse free of cost but my dues are never ending despite paying everything off I still keep getting charged for OFFUS EMI which no one from the customer service desk could ever confirm. I am also being charged GST for God knows what reason. I have been paying since the last 6 months and now have not paid for this month and HDFC Bank has been calling and harrassing me with calls by customer service executive shouting at me to pay my dues and calling scolding me for not being regular whereas i have been regular. I need my money back for this EMI charges that are fraudulent. I opened an HDFC account because I thought this was the best and most honest bank but I think it's time to I realised how this bank has been duping me for money. Is this how HDFC has been making money????
    +1 photos
    Apr 30, 2023
    Complaint marked as Resolved 
    No steps have been taken to resolve my complaint. I am still getting calls from HDFC bank and they have been harassing me to make the payment. I need answers to this please
    HDFC Bank customer support has been notified about the posted complaint.
    Dear Customer,

    At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

    -Anay, Service Manager
    HDFC Bank Customer Assistance
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      K
      Krishna Chaitanya Vinjarapu
      from Hyderabad, Telangana
      Apr 22, 2023
      Apr 23, 2023
      This thread was updated on Apr 23, 2023
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      I am always called for HDFC bank credit cards and services etc, though I block them with various caller apps. I even get Robo calls for the same bank.

      This is very disturbing though i Opted for DND from my telecom subscriber. I have told people ( both my telecom provider and HDFC bank ) to block me from getting these unwanted calls but in vain.
      HDFC Bank customer support has been notified about the posted complaint.
      Dear Customer,

      At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

      -Anay, Service Manager
      HDFC Bank Customer Assistance
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        P
        Pramod kumar1
        from Hyderabad, Telangana
        Apr 22, 2023
        Apr 23, 2023
        This thread was updated on Apr 23, 2023
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        Address: [email protected]

        Have purchase i phone from Vijaya salesand there was 10% cashback if you pay through hdfc bank debit card but the cashback amount has not been credited in my account. It’s been a long time and no one is paying attention to my complaint neither hdfc nor vijay sales. The cashback has not been credited in the account despite being more than 90 days
        HDFC Bank customer support has been notified about the posted complaint.
        Dear Customer,

        At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

        -Anay, Service Manager
        HDFC Bank Customer Assistance
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          S
          Shana1
          from Lucknow, Uttar Pradesh
          Apr 21, 2023
          Apr 23, 2023
          This thread was updated on Apr 23, 2023
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          Address: HDFC Bank tekari chambers branch Lucknow, Uttar Pradesh

          I used the card for one transaction, and later visited the branch where i was advised to put up auto-pay with another account that i get salary in.

          Inspite of auto-pay, i kept getting messages that my payment is due. I went to the bank multiple times to get this checked wherein the credit card executive logged in my account and kept telling me nothing is due and that i should ignore the messages.

          Since the amount in the messages kept on increasing, I grew suspicious and logged in to check again. This time even on my account it is showing due along with around 900 INR penalty for late payment and return of payment.

          I fail to understand how it is my fault when I've repeated tried to understand those misleading messages by visiting the branch thrice.

          Now I have to pay the penalty for trusting hdfc bank executives who told me nothing is due and i should ignore the messages.

          Please help me I'm a working person and it's a big headache for me to visit the branch again and again.

          The HdFC bank tekari chambers number on Google is not responsive, nor i can find another number on which i can talk to any executive.

          This evening I have paid the total due amount of 4500. but it is still not reflecting in my account
          May 25, 2023
          Complaint marked as Resolved 
          HDFC Bank customer support has been notified about the posted complaint.
          Verified Support
          Apr 23, 2023
          HDFC Bank Customer Care's response
          Dear Customer,

          At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

          -Anay, Service Manager
          HDFC Bank Customer Assistance
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            A
            atish.sonkusale
            from Pune, Maharashtra
            Apr 21, 2023
            Apr 21, 2023
            This thread was updated on Apr 21, 2023
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            This is my 6th complaient for HDFC bank for loan/balance transfer/ credit card, receivs multiple calls daily for the same . After pultting the number in DND still i am receiving the calls . On call when I tells them that my no in DND they says sorry and cut the call .. this is my daily task
            recent call from few min ago from mobile no - [protected]

            Block my no completely for loan/balance transfer/ credit card
            My mobile no : [protected]
            HDFC Bank customer support has been notified about the posted complaint.
            Dear Customer,

            At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the caller details for us to help you with the solution.

            -Anay, Service Manager
            HDFC Bank Customer Assistance
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              Aditc
              from Kolkata, West Bengal
              Apr 21, 2023
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              Credit card collection department

              Address: Tollygunge Kolkata

              I adit Chaudhari have a credit card of this bank from july 2022 with a limit of 20000 rs. Also i had lost my job on September 2022 and before that i have made regular payments. Also i would like to inform that i have made payments in December January and February. But due to financial issues i have missed payments from march 2023 till now and i have also asked for a general settlement plan for myself cause i want to settle this debt but the...
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              A
              aastha chandok
              Apr 20, 2023
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              I don’t get my otp on my email id, it only comes on my phone messages

              Customer id[protected]
              Email - [protected]@gmail.com

              Please activate this asap
              HDFC Bank customer support has been notified about the posted complaint.
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                protea1
                Apr 20, 2023
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                I have been trying to pay few bills via Billdesk through HDFC online banking, i am not receiving OTP, this has been the case for the past 3 to 4 days. Can you help?
                HDFC Bank customer support has been notified about the posted complaint.
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                  I
                  Ishtiaque1
                  Apr 20, 2023
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                  Account Blocked NRI

                  Address: Fraser town Bangalore
                  Website: Hdfcbank.com

                  I am an NRI and I have NRE and NRO account with HDFC bank.

                  I updated my address recently as per my Addhaar and I received a sms and email asking to visit nearest branch and my account is blocked.

                  Being NRI how can I visit any branch? This is absurd. Need the account to be activated again immediately.

                  Let me know if anything is required from my side...
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                  ashish161989
                  Apr 19, 2023
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                  HDFC charged unnecessarily against my VIP Lounge usage.
                  In Jan month, I used to visit Mumbai and used VIP Lounge, as per earlier understanding there were no charges against 1 VIP Lounge per month but HDFC wrong charged 2254.50 INR + GST 18%

                  This is still mentioned on the HDFC website :

                  Why you should use a Credit Card

                  There are several benefits to using a Credit Card with travel privileges (or, one that is specially designed for overseas travel)

                  Airport lounge access – You can enjoy a comfortable wait for your flight in special lounges, unaffected by the chaos. The majority of banks have tie-ups with airport lounge chains, allowing you to enjoy these services free of cost – or for a small charge, depending on the type of card hold. With the HDFC Bank Regalia Credit Card, you enjoy a complimentary Priority Pass membership that offers access to 1000+ airport lounges across the world. With Regalia First, you get three complimentary international lounge access each year!
                  +1 photos
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                    K
                    Kpc1977
                    Apr 19, 2023
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                    Address: Miraj maharastra
                    Website: Hdfc bank

                    Hi. I'm have been using Hdfc for quiet some time, recently I have opened 2020 nre&nro account where do tax on the saving 30% even after submitting DTAA still keep in saying descrpence while it's error all the time raised serval emails with nri help desk as well as local branch Miraj maharastra.
                    Just cummications throught mails but not yet resolved the issues.
                    Unsatisfactory with the responce from grievance as well nri help desk.
                    Very bad service.
                    HDFC Bank customer support has been notified about the posted complaint.
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                      BOKAVI Sumi
                      Apr 19, 2023
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                      Address: Kohima, Nagaland

                      Please refer the following rail ticket cancellation which are confirmed by railways regarding refund amount. The same amounts are not yet credited to my account. Please do the needful on an urgent basis.

                      1.
                      Dear Customer,
                      We wish to inform you that, with reference to refund against PNR Number [protected] /IRCTC Transaction ID [protected], an amount of Rs. 3405.84 has been processed as per below details:

                      Date of cancellation of E-Ticket/Date of failure of E-Ticket booking: 26-Nov-2022
                      Refund processing date: 29-Nov-2022
                      Refund amount: 3405.84
                      Refund reference no: [protected]

                      Payment Option used : Credit & Debit cards / Net Banking / Wallet / UPI (Powered by HDFC)(MOBILE_PG)
                      Booking reference no:[protected]

                      2.
                      Dear Customer,
                      We wish to inform you that, with reference to refund against PNR Number null /IRCTC Transaction ID [protected], an amount of Rs. 4071.45 has been processed as per below details:

                      Date of cancellation of E-Ticket/Date of failure of E-Ticket booking: 26-Nov-2022
                      Refund processing date: 29-Nov-2022
                      Refund amount: 4071.45
                      Refund reference no: [protected]

                      Payment Option used : Credit & Debit cards / Net Banking / Wallet / UPI (Powered by HDFC)(MOBILE_PG)
                      Booking reference no:[protected]

                      3.
                      Dear Customer,
                      We wish to inform you that, with reference to refund against PNR Number [protected] /IRCTC Transaction ID [protected], an amount of Rs. 1500.84 has been processed as per below details:
                      Date of cancellation of E-Ticket/Date of failure of E-Ticket booking: 26-Nov-2022
                      Refund processing date: 29-Nov-2022
                      Refund amount: 1500.84
                      Refund reference no: [protected]
                      Payment Option used : Credit & Debit cards / Net Banking / Wallet / UPI (Powered by HDFC)(MOBILE_PG)
                      Booking reference no:[protected]
                      HDFC Bank customer support has been notified about the posted complaint.
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                        S
                        Sanusandra
                        from THRISSUR, Kerala
                        Apr 19, 2023
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                        Hello sir,

                        This is in reference to the transaction made in my account under the header of depository charges; without any intimidation by the hdfc bank.

                        Kindly be informed that an amount of rs 885.00/- was deducted from my savings/salary account on 13rd APR 2023 under the name of depository charges APR-2023

                        Initially when we did not have demat account they forced us to create one without intimating us that they are going to charge annual fees . This is very bad and disappointing. And i have never used the demat account till now.. If i call the customer care they will not have answers. And they will not communicate that they are charging.
                        This is not first time it's happened two times in last 2 years Total 1768 was debited from account. Please refund it back

                        Please do the needful as earliest.

                        Regards
                        Sandra sujith
                        HDFC Bank customer support has been notified about the posted complaint.
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                          BOKAVI Sumi
                          Apr 19, 2023
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                          Please refer the following rail ticket cancellation which are confirmed by railways regarding refund amount. The same amounts are not yet credited to my debit card no : [protected]. Please do the needful on an urgent basis.

                          1.
                          Dear Customer,
                          We wish to inform you that, with reference to refund against PNR Number [protected] /IRCTC Transaction ID [protected], an amount of Rs. 3405.84 has been processed as per below details:

                          Date of cancellation of E-Ticket/Date of failure of E-Ticket booking: 26-Nov-2022
                          Refund processing date: 29-Nov-2022
                          Refund amount: 3405.84
                          Refund reference no: [protected]

                          Payment Option used : Credit & Debit cards / Net Banking / Wallet / UPI (Powered by HDFC)(MOBILE_PG)
                          Booking reference no:[protected]

                          2.
                          Dear Customer,
                          We wish to inform you that, with reference to refund against PNR Number null /IRCTC Transaction ID [protected], an amount of Rs. 4071.45 has been processed as per below details:

                          Date of cancellation of E-Ticket/Date of failure of E-Ticket booking: 26-Nov-2022
                          Refund processing date: 29-Nov-2022
                          Refund amount: 4071.45
                          Refund reference no: [protected]

                          Payment Option used : Credit & Debit cards / Net Banking / Wallet / UPI (Powered by HDFC)(MOBILE_PG)
                          Booking reference no:[protected]

                          3.

                          Dear Customer,
                          We wish to inform you that, with reference to refund against PNR Number [protected] /IRCTC Transaction ID [protected], an amount of Rs. 1500.84 has been processed as per below details:
                          Date of cancellation of E-Ticket/Date of failure of E-Ticket booking: 26-Nov-2022
                          Refund processing date: 29-Nov-2022
                          Refund amount: 1500.84
                          Refund reference no: [protected]
                          Payment Option used : Credit & Debit cards / Net Banking / Wallet / UPI (Powered by HDFC)(MOBILE_PG)
                          Booking reference no:[protected]
                          HDFC Bank customer support has been notified about the posted complaint.
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                            A
                            Anukarsh
                            from Sitapur, Uttar Pradesh
                            Apr 18, 2023
                            Resolved
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                            Resolved

                            Address: Sidhauli sitapur 261303

                            I did a payment of 45000 and 25000 on 17/10/2023. But money was deducted and doesn't go to other person's account.My reference number is[protected] and[protected].I wrote right account number and IFSC code.
                            +1 photos
                            Apr 21, 2023
                            Complaint marked as Resolved 
                            Solve in 1 day
                            HDFC Bank customer support has been notified about the posted complaint.
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                              chandanch1
                              from Ludhiana, Punjab
                              Apr 18, 2023
                              Resolved
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                              Resolved

                              I m using credit card ending with 8560 i m unable to pay the bills from 5-6 months i have requested them to make my outstanding into emi so that i can pay the bills in emi but the not taking any action on emi if it keeps ignoring then i left with no option to settle down my card which is not good for bank neither for me i dont want settlement i want to make my bills into emi so i can pay timely
                              Apr 19, 2023
                              Complaint marked as Resolved 
                              Their neither called me nor they emailed me just fakearked as resolved to get good rating Totally fraud
                              HDFC Bank customer support has been notified about the posted complaint.
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                                Abhijeet7981
                                from Pune, Maharashtra
                                Apr 17, 2023
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                                Address: Pune 411015

                                I recently opened a new Salary account with HDFC Bank. However, my account has been blocked due to the undelivered Welcome letter. I have not received any communication regarding the Welcome letter from the bank or the courier partner, Blue Dart. I have received the Welcome kit and ATM password, but the Welcome letter is missing. I have visited my home branch three times, but the issue has not been resolved. Customer care has also been unhelpful in resolving the issue. The address has been verified by the verification agent last week. The bank employee is saying that they are not responsible for this and I have submitted a report on address verification. However, there has been no reply to my emails.
                                HDFC Bank customer support has been notified about the posted complaint.
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                                  Abhijeet7981
                                  from Pune, Maharashtra
                                  Apr 17, 2023
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                                  Address: Pune,411015

                                  Hello,
                                  My name is Abhijeet, I have recently opened a new Salary account with HDFC Bank. However, my account has been blocked due to the undelivered Welcome letter. I have not received any communication regarding the Welcome letter from the bank or the courier partner, Blue Dart. I have received the Welcome kit and ATM password, but the Welcome letter is missing. I have visited my home branch three times, but the issue has not been resolved. Customer care has also been unhelpful in resolving the issue.
                                  HDFC Bank customer support has been notified about the posted complaint.
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                                    Ultra Admiral UA01ツ
                                    Apr 17, 2023
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                                    Address: sec-80

                                    My pervious creadit card amount will be due a long time due loss of in my busiiness. on that time i have my hdfc bussiness acount. but i have not paid due to i have no anykind of work and not geting any kind job after long period after pendemic situation i will get a job in design company. where i will get 20k ctc in this compnay . my new persional account open with comany salary account in hdfc. than bank doing automatic hold unpaid amount hold. i have a request many times kindly make emi or my due payment but bank loan depatment told me there is no option for this you have to pay net ammount.
                                    kindly help me to resolve this problem.
                                    HDFC Bank customer support has been notified about the posted complaint.
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