HDFC Bank Complaints & Reviews

Hi,
I am a HDFC Classic customer. My account no. is [protected]. My credit card ends with 2104. When I try to use the reward points I have accumulated overtime, it is saying session expired in the new Pop up. I need to use my reward points. Kindly help.

An amount of rs 354 was deducted, i dont know what is it and why was it levied.

txn no.: MIR[protected]

Hi
Date - 5.4.23
i recently made a UPI transaction where i sent 1 rupees into my icici pockets wallet and it was around 3-4 am or smthing and i got a mail that my transaction was marked as suspicious and my UPI has been blocked for security reasons i also replied to the mail as mentioned to unblock my UPI but i got no response

Mail recieved =

Dear Customer,

We just came across...

Hi
Date - 5.4.23
i recently made a UPI transaction where i sent 1 rupees into my icici pockets wallet and it was around 3-4 am or smthing and i got a mail that my transaction was marked as suspicious and my UPI has been blocked for security reasons i also replied to the mail as mentioned to unblock my UPI but i got no response

Kindly sort this out ASAP Hdfc
Thankyou

UPDATE: IN 9, 990.00 debited from
HDFC Bank XX9597 on 05-APR-23.
Info: ACH D- CTRAZORPAY-
CAPITALFLOLZZci8yz7GEE.

I have worked for hdfc bank from September 2014-February 2015.after doing many follow- ups, I haven't received any information about my relieving letter & also I have not received my relieving letter. Here with I'm sending my appointment letter & resignation acceptance mail. Please help me out.

Dear sir,
i have made a purchase through credit card on Flipkart in EMI. in which i made a transaction of 21, 649rs from credit card on 21st March 2023. but due to some reasons i have cancelled my order on 23th march 2023. Flipkart has processed refund on 24 march and same amount has been credited to credit card on same day. but after that on 24th march a sum of 21, 649rs credited as "aggregator EMI- OFFUS". and after that bank processed EMI on 25th march. which is totally illegal. and still a linked loan is active after receiving refund for which 9 EMI has been scheduled for dedectio.

It requires a quick reversal and refund of main amount and EMi charges amount.

Regards
Ashish Sachan
Reg mobile num - [protected]

I have worked in hdfc bank from 2014 to 2019, I have lost accidentally my relieving letter.i Mark a mailed to hr and other help desk of hdfc bank.struggling since 3 months only for single letter but I don't getting any response from anyone.kindly resolve on priority basis
Employee ID D5517
Name Deepali Gaikwad
Email id deeps.[protected]@gmail.com

Sir, I wish to inform you that I was agent of HDFC LIFE INSURNCE CO LTD and my licence no: 60562043 and PAN : ARZPB6488k I have resigned from HDFC LIFE INSURNCE CO LTD through registered post, my registered post no. is same was accepted. Now as wards i would not online NOC on irda portal so that i cant join any another life insurer called lici but hdfclife insurance co ltd is not going to provide online NOC as Irda portal. Sir, I am fulltime agent and agency is only my bread and butter, so i want online NOC on IRDA portal So, please look into the matter and oblige me to do the need full as career as possible. Thanking you & waiting for your favorable action.

balaguru
[protected]
Regards
[protected]@yahoo.com

I invested in NPS virtual account from HDFC bank.Amout has been deducted from my bank account.But not credited in NPS account.

Hello,

On sending an email for LOD and Foreclosure letter to fulfill my current Home loan with HDFC bank, Dhruvi Shah from HDFC Loan department called me and offered me a discounted rate of 8.45% as my current rate was 9.50% on 22nd March.

I have dropped another email to her (Dhruvi Shah) with my list of questions on which I was not answered by an email instead she called me and explained me. My current review cycle as per HDFC home loan mobile app is 3 months, as specially on this review cycle question, she explained me that when RBI will increase the repo rate, after a month it will be updated in HDFC bank system and after that month it will visible to you. So almost after 2 months of time, I will have an impact of the new repo rate.

I have sent an email with her explanation and asked for the written confirmation in email on 29th March; however, she again did not responded via email and I haven't given my confirmation. So, on the same day around 6PM, Dhruvi Shah called me saying that as bank has lowered the interest rate for you and instead of 8.45% it will be 8.35% so if you want to avail this benefit, please send me a confirmation email by night; hence, she can raise the conversion charges link for me to pay and avail the benefits. I got her email on 29th March 7.02 PM saying that "as per telephonic conversation, kindly confirm for the rate at 8.35%." In this email she hasn't responded on my queries confirmation.

When I opened the URL to pay for the conversion charges, current and new interest rate, EMI and the duration were displayed to me. No information related to the review cycle was mentioned. On 30th March at 9.28 AM, I got an email confirmation from Dhruvi saying that she has initiated conversion process and I will receive an email to pay.

I paid 2950/- on 30th March around 7PM and after paying I got a letter of conversion in which it is mentioned that my interest rate review cycle has been changed from 3 months to 1 month. So I drop an email immediately on 31st March around 10.43 AM and after that I sent a couple of email to Dhruvi. I also called many times to her but no response.

On 3rd April in the afternoon, when I called and asked to talk with Dhruvi, her colleague Mansi picked up my call and asked my concern. When I explained her all my situation and asked her to transfer the call to Dhruvi, she put my call on hold and then Mansi told, she has raised a request to get a response from Dhruvi. I got another call on 3rd April from Mansi and I asked the same to connect me with Dhruvi and she told the same thing again. However, I have never got a call from Dhruvi and resolved my queries.

My main concern is these HDFC home loan sales team is aware of the benefits with their clauses; however, still they are not telling the truth to the customer and fool them by lying and cheating them. They just want the customer to be with them but they never understand the pains and the situation of the customers. This is how HDFC home loan department works.

I need resolution for this cheat and refund of my money 2950/- with the same benefits which I applied for (8.35% interest rate with 329 remaining months and 3 months of review cycle).

I have email communication proof as well which I have mentioned here. I can provide on request.

Regards,
Krunal

We are customers of the bank customer id 21023408 and 26875022 visited HDFC branch Mira road (IFSC 0000665) and submitted Forms with a Cheque no.000037 dt[protected]of Rs.10000/-for opening Sukanya Samridhi Yojna in name of Siya Gupta.It was promised by Miss Tiwari that it will be done in a week. It was regularly pursued by phone and physical visits. On assurance that it has been processed another cheque no. 000026 for Rs.140000/ was handed over to Sri Vaibhav Patil . It was also regularly followed. When we did not receive any debit intimation on our mobile, personal visit was made .Mr.Patil told that application has been approved vide no.[protected] but why amounts has not been cleared for more than twenty days during last financial year he has no answer .It has not been cleared even now.
Meeting with manger could not be held because he was not present.
Because of this highly deficient service mental and physical agony has become unbearable.

Hi,

My name is Karthik

I have salaried account in HDFC for the past 5 years.

while checking the account statement i am able to see some amount are chargers are taken from the bank side. But while checking the same in the Pondicherry main branch i am not getting proper response from them.

09/03/23 INTER-BRN CASH CHG INCL GST 020223-MIR[protected] amount debited 1180

09/03/23 INTER-BRN CASH CHG INCL GST 030223-MIR[protected] amount debited 885

09/03/23 CHEQUE BK CHG INCL GST 030223-MIR[protected] amount debited 118 ( as i am platinum customer i don't know why they have charged for cheque bk request (and in the bank they didn't inform that cheque book will be charged))

09/03/23 RTGS CHGS BRN INCL GST 030223-MIR[protected] AMOUNT DEBITIED 17.70

I am really disappointed with service .

i checked in the home branch in person no one is responding.. there is no customer call support.

This is to inform you that since 3months I was paying the service charge but it is not automatically clear from my account. Since 2 months after paying service charge I have mailed you several times and have talked to you but after that also other holdings are getting cleared except service charge and after 10.15 days you deduct the amount but in that time the amount is adjusted towards my loan and cards.

Due to your technical error I am facing troubles and hassels. If I am paying the amount means it should be cleared automatically from my account.
Please find the below details:

A/C: [protected]
Service charge: 9026.37
Credit Card: 17738.92

Total hold amount: 26765.29

But surprisingly I can see that my ac balance is 0. Please find the attachment

My request is please deduct the amount (26765.29) from my account within 5th April
And please this time deduct my service charge also which I already paid.

Dear Sir,

I have no required any Loan. Still HDFC person daily calling me on My, mobile number [protected],

This is they do daily.

Please ask to put my number in DND.. Immediately.

Thanks
Sachin

I had worked with HDFC bank from july 2022 to september 2022, i have completed all the formalities of exit and also received full and final settlement, but i have not received the experience letter, please resolve this immediately

I worked with HDFC bank from july 2022 to sept 2022, i have completed all the formalities of exit and also received full and final settlement but didnot get the experience letter please resolve the issue immediately

I am using HDFC account since 2015, there are multiple deductions from HDFC bank account by HDFC bank by showing different reasons from last years, recently they deducted 295/- from my account without my permission and reason, i don't have DMat or mutual fund account with HDFC and due to this, i am afraid of HDFC bank charges so i am not using any HDFC services except account. Ref Num: MIR[protected]

Your complaint link doesn't accept your reference id and i am unsatisfied with your services

SB Acct. No. [protected]. I have just noticed a Rs. 295 from my SB account (dated 27/03/2023) supposedly for mutual fund transaction through netbanking. I demand immediate reimbursement of this and all previous such charges.

so, this constitutes a systematic fraud by the bank. Stop this immediately.

On 29/03/2023, I booked a train ticket from JHARSUGUDA Jn to KHARAGPUR Jn, on PAYZAPP portal. The PNR number is [protected]. Now on 30/03/2023 i want to cancel the ticket, But its is showing "Partner is not responding" . So could not cancel my ticket.