Submit a Complaint
Claimed

HDFC Bank Complaints & Reviews

2.9
Updated: Jul 8, 2026
Complaints 32958
Resolved
18422
Unresolved
14536
Good! HDFC Bank values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that HDFC Bank step up their efforts to fully resolve all complaints 👍
Complaints
Contacts

File a complaint to HDFC Bank

Having problems with HDFC Bank?

File a complaint and get it resolved by HDFC Bank customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT
Banks
HDFC Bank

HDFC Bank reviews & complaints page 41

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
V
VijayP9999
from Mumbai, Maharashtra
Nov 24, 2018
Resolved
Report
Copy
Resolved

insta jumbo loan offer

Address: Mumbai City, Maharashtra, 400615

I had called hdfc customer care for a instant jumbo loan offer on 23rd november where i was quoted a 0.99 pm interest. After discussion the advisor agreed to call on the next day and i could avail it. The next day i got couple of calls from hdfc for the offer. However, this time the interest was 1.25 pm. Upon enquiring the customer support team informed that the offer for 0.99 had expired and the now the offer in 1.25 and the advisor was...
Helpful
Found this helpful?
Write a comment
Report
Copy
S
S.D.Krishnan
from Delhi, Delhi
Nov 23, 2018
Report
Copy

hdfc classic assure plan - fraud call

I wish to complain about the fake call received by me from the so called termination department of hdfc life insurance.
The person (Ashish Chaudhary [protected] told me that i had taken a policy in the year 2010 and paid a premium of rs.50000/- towards the same, i was also
Given the policy number[16996938] policy name hdfc classic assure plus issued on 23/03/2010) and told that since the policy has a lock in period of br...
Helpful
Found this helpful?
Write a comment
Report
Copy
P
pdrout
from Vellore, Tamil Nadu
Nov 23, 2018
Resolved
Report
Copy
Resolved

rail ticket cancellation amount not credited to my card

Address: Visakhapatnam, Andhra Pradesh, 530032

Please refer the following rail ticket cancellation which are confirmed by railways regarding refund amount. The same amounts are not yet credited to my credit card no : [protected]. Please do the needful. Urgent
1) dear customer,
We wish to inform you that, with reference to refund against pnr number [protected] /irctc transaction id [protected], an amount of rs. 825.0 has been processed as per below details:
Date...
Helpful
Found this helpful?
Write a comment
Report
Copy
S
Susmit Saha
from Kunnamangalam, Kerala
Nov 22, 2018
Report
Copy

consumer durable loan

Address: Kolkata, West Bengal, 700031

Hi, i have taken hdfc loan for air condition for which i got notification on 20/11/2018. As soon as a representative called me, i asked him to put my account in auto debit for deduction og emi. After, which i received a message as well regarding the same where it was stated that overdue amount was for 2 months with no fault of mine. As i have asked that customer care person to put my account in auto debit which he failed to do is none of...
Helpful
Found this helpful?
Write a comment
Report
Copy
A
Abhay Satyarthi
from Azamgarh, Uttar Pradesh
Nov 22, 2018
Resolved
Report
Copy
Resolved

i have a complaint about "no scheduled commercial bank can levy charges and make customer's balance go in negative" but still hdf

Address: 208024

I am abhay vinod satyarthi from gorakhpur, uttar pradesh 273001. I am a student and i have opened an account in hdfc to deposite money due to some circumstances i wasn't about to maintain my account and i wanted to close it but then they did my balance negative in my account but as per the guidelines from rbi, "no scheduled commercial bank can levy charges and make customer's balance go in negative". And still they are not following the guidelines...
Helpful
Found this helpful?
Write a comment
Report
Copy
R
Roushan983
from Gurgaon, Haryana
Nov 21, 2018
Resolved
Report
Copy
Resolved

changed my salary account to saving and afterwards imposing non maintenance amount.

Address: New Delhi, Delhi, 110059

Hi, i have salary account in hdfc 2 years back when i was working at that time. After that i changed company & they provided other bank account. Recently i changed new company. The new company have using only hdfc salary accounts. But my hdfc exsisted old salary account showing -8500 balance.
The bank converts my salary account converted into savings account & charged monthly.. Now its 8500 negative balance. Without my permission how...
Helpful
Found this helpful?
Write a comment
Report
Copy
K
khalid401
from Hyderabad, Telangana
Nov 20, 2018
Resolved
Report
Copy
Resolved

credit card renewal fee wrongly charged

Address: 500003

Hi
I have visted secunderabad branch for cancellation of my existing credit card but hdfc exective suggested me that upgradation of credit card with life time free. But till date no info about credit card and as well exiting credit card renewal has been charged. I want to reverse that and cancel the card, with immediate effect with out effecting my cibil...
Helpful
Found this helpful?
Write a comment
Report
Copy
H
HASMUKH NERIYA
from Pune, Maharashtra
Nov 20, 2018
Resolved
Report
Copy
Resolved

salary a/c not open,

Address: Jalgaon, Maharashtra, 425001

From last two months i am (Hasmukh r neriya) employ of hdfc life's at jalgaon branch want to open my salary account at hdfc bank but no response from dana bazaar branch ifsc coad hdfc0001785 and dsp square branch ifsc coad hdfc0000180. I have submitted all required documents to subham gandhi employees of hdfc bank but no response from either from branch and branch manager of both branch's.
Requesting you to do the needful as early...
Helpful
Found this helpful?
1 Comment
Report
Copy
P
Prashantchavan1990
from Mumbai, Maharashtra
Nov 17, 2018
Report
Copy

credit card bill amount discrepancy

Address: Mumbai City, Maharashtra, 400606

I have been using hdfc regalia credit card since 5 years. I have never across any issue with bill card statement. However, i have come across bill amount discrepancy in nov month credit card bill statement (Similar discrepancy was noticed in jul moth statement which i failed to notice that time).

Total bill due amount in statement is rs.29015. Whereas when i total it as per transaction done on card is comes out be rs. 27892....
Helpful
Found this helpful?
Write a comment
Report
Copy
P
Pratik Matlawala
from Ahmedabad, Gujarat
Nov 16, 2018
Resolved
Report
Copy
Resolved

debit/credit card delivery

Address: Surat, Gujarat, 395007

It feels very frustrated that though enrolled with one of the best private bank of india, have to experience a very bitter experience. Henceforth, asking you to give justification of following two matters :
Matter-1
Since my credit card is getting expired in dec-2018, i was intimated by hdfc that the new card will be issued and the shipping details were also shared with me. However, as my new address was not updated with hdfc...
Helpful
Found this helpful?
Write a comment
Report
Copy
P
Pannerselvam90
from Chennai, Tamil Nadu
Nov 13, 2018
Resolved
Report
Copy
Resolved

got refund with arn number. but not credited amount to my bank account

I got two refund with arn number from aliexpress.com on the dates[protected] and[protected]. But amount is not credited to my account. Also tried to contact hdfc customer care service not responding. Arn number is below for each refund :

First one arn : 05438648227070000122843

Second one arn : 50438648229090000100266

Kindly help on this issue..

Regards
Panner...
Helpful
3 other people found this review helpful
3 found this helpful
2 Comments
Report
Copy
F
Fijo Francis
from Surat, Gujarat
Nov 6, 2018
Resolved
Report
Copy
Resolved

new credit card not received

Address: 395007

Dear sir,

I haven't received my new credit card from your bank. On 25/10/2018 i received the message that my credit card despatched through blue dart courier vide awb-[protected] on 23/10/2018. But i didn't receive the card and nobody contacted me. Kindly look into the matter urgently and do the needful and inform me.

Fijo francis.
Date 06/11/2018...
Helpful
Found this helpful?
2 Comments
Report
Copy
L
lian simte
from Delhi, Delhi
Nov 5, 2018
Report
Copy

not able to log in hdfc net banking

Address: Kolkata, West Bengal, 700020
Website: netbanking.hdfcbank.com/netbanking/entry

Dear Sir,
I am not able to log in HDFC netbanking using Customer ID & password. They have incorporated new feature during log in where they will send OTP to my registered mobile number.
I have entered all the credential to log in but never receive the OTP to log in. I call the customer care center but the issue not resolved.
I have never faced this issue before. I have been using HDFC netbanking since 2008. This is the...
Helpful
Found this helpful?
Write a comment
Report
Copy
S
Shailesh Awasarmol
from Pune, Maharashtra
Nov 5, 2018
Report
Copy

money debited

Address: Pune, Maharashtra, 411026

Withdrawal money without permission
Cancel the one assist services
Sir,

Good afternoon

Hdfc bank (Credit card) have been debited rs.1899/- on dated.02/11/2018 towards one assist membership fee, for your kind information that i have neither authorized nor participated in this transaction and i am no more interested for your program and facility. There fore you are humble pray kindly refund my money...
Helpful
Found this helpful?
3 Comments
Report
Copy
P
Priya Prajapati
from Firozpur, Punjab
Oct 27, 2018
Resolved
Report
Copy
Resolved

two wheeler loan recovery harassment

Address: Pathankot, Punjab, 145001

I really don't understand this people i could not be my one installment and my phone is not working from last 2 week andes recovery guys called on my voice number and they said chor sala party i really couldn't understand what to do i don't find any sense that these are the professional words if someone is not paying your one is one installment you can tell them to pay fine..

My name is ashish and i belong to pathankot...
Helpful
Found this helpful?
Write a comment
Report
Copy
M
madhava1989
from Hyderabad, Telangana
Oct 26, 2018
Report
Copy

balance transfer from old food card to new food card

Address: Rangareddy, Andhra Pradesh, 501510
Website: HDFC Prepaid Card

My old food card got damaged and i sent an email to "foodcardsupport. [protected]@hdfcbank.com" and they sent a procedure for requesting new card.
My got new card got dispatched to my address, when i have asked for activation of new card and sent an email to above mentioned address, they haven't responded.
I have called to customercare, but they stated we don't have much information need to contact the same email address.
br...
Helpful
23 other people found this review helpful
23 found this helpful
1 Comment
Report
Copy
K
khushnod
from Dhanbad, Jharkhand
Oct 25, 2018
Resolved
Report
Copy
Resolved

incorrect date of birth details mentioned in credit card

Address: Dhanbad, Jharkhand, 826001

Greetings

Customer id. 48148733, my date of birth is correct in hdfc account profile but incorrect mentioned in credit card.

While i called customer care of hdfc credit card, i'm facing problem.

So, i requested to you please correct the date of birth according to bank account also i submitted dob correction form in home branch sri ram plaza, bank more, dhanbad, jharkhand with copy of pan card and...
Helpful
Found this helpful?
Write a comment
Report
Copy
S
Sandeep Bhamidipati
from Bengaluru, Karnataka
Oct 23, 2018
Resolved
Report
Copy
Resolved

charging service charge without knowledge

How dare you guys can charge the service fee or whatever without customers knowledge. It is my salary account and service charge is free as mentioned while opening the salary account. This is something which is not acceptable
Inst-alert chg inc gst jul-sep2018-mir[protected]Rs 17.70)
This is the reference no and refund each and every fee till now which has been deducted from my account....
Helpful
Found this helpful?
Write a comment
Report
Copy
P
prasenjitc3
from Bhanjanagar, Odisha
Oct 18, 2018
Resolved
Report
Copy
Resolved

hdfc bank hdfc mandate reference no hdfc6000000007643120

Address: 713213

Today i received a message from hdfc "dear customer mandate reference no: hdfc[protected] issued to indianclrcorpltd with value rs. 100000.00 and frequency is received today for processing.in case of any issue please get in touch with your branch."
I didn't given any mandate to anyone or did any such of transaction. Please help
Regards
Prasenjit chakraborty
A/c no : [protected]...
Helpful
1 other people found this review helpful
1 found this helpful
1 Comment
Report
Copy
S
sukesh5687
from Ernakulam, Kerala
Oct 17, 2018
Resolved
Report
Copy
Resolved

deducting 600 for not keeping minimum balance

HDFC bank is deducting Rs. 600 every month for keeping minimum balance in my account.

Even though RBI suggested not to penalize for non maintenance, why these banks keep on deducting money from accounts.

I request you to please take action against this bank.

https://www.rbi.org.in/Scripts/NotificationUser.aspx?Id=9343&Mode=0

https://www.rbi.org.in/scripts/NotificationUser.aspx?Id=1022&Mode=0...
Helpful
Found this helpful?
Write a comment
Report
Copy

Related businesses

Kotak Mahindra Bank
1.5
(4833)
Reserve Bank of India [RBI]
1
(4508)
Vijaya Bank
1.5
(422)