HDFC Bank Complaints & Reviews

I can see that my bill statement is viewing the OFFUS EMI PRIN status with amount 1965.59 and offus emi interest with 74.63rupees from last few months.

Above thing is getting included in my bill statement and why would I pay the due charges if they are not being used by me at all. I have paid all my previous bills on time.

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HDFC Bank Customer Care

from Mumbai, Maharashtra

May 2, 2023

Verified Support

Dear Customer,

At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the details of the charges for us to help you with the solution.

-Manoj, Service Manager
HDFC Bank Customer Assistance

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Dear sir,
I was carrying out transaction of ₹1000 to Mr. Yashraj on 10 Apr 2023 which shown pending & later it got confirmed and the transaction was of ₹10000 erroneously. For which on same date i reported to HDFC Bank customer care as well as HDFC branch at Chadura, Budgam, J&K. But both of them denied to extend any kind of help. After registering the complaint, they disposed off without any clarification or resolution. I erroneously...

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User ID[protected]
Incident - On last credit card statement(15/04/23) it is showing an OFFUS EMI of 6, 139.99.
15/04/2023 - OFFUS EMI, PRIN NB:01, [protected] (Ref# 09999999980415001875138) - 6139.99

But I havent purchased anything on that and I need to get the complete details.

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HDFC Bank Customer Care

from Mumbai, Maharashtra

May 2, 2023

Verified Support

Dear Customer,

We sincerely regret the inconvenience. Kindly write to us at https://leads.hdfcbank.com/applications/webforms/apply/MoneyPlus_Benefits_SM_Com...⇄ from registered e-mail ID from registered e-mail ID along with reference number TT[protected] for us to promptly respond to you via e-mail. Once you receive the auto generated acknowledgment, please forward/attach the attachment.

-Anay, Service Manager
HDFC Bank Customer Assistance

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Address: Devi Kunj Villa 5A, Khandwa Road, Near Rani Bagh

We (Myself and my Parents) had come to open our joint account on 10th April, 2023 at yoru Khandwa road Indore branch. We clearly mentioned in our application forms that we will need a debit card and a cheque book on my mother's name. What arrived after 10 days was just the cheque book. Now another 10 days have passed and we still don't have a debit card and this has stopped us from operating the new account. I twas crucial for us to get this account opened and card arrived on timely manner but seems HDFC has just repeated what other inferior bank's practices are and this has disappointed us. We chose your bank for a reason and it seems this delay has . I met you both on friday 28th April, to discuss or complain about the same and was assured that you will send me a complete investigation as to why this happened, but till now there has been no official response from your side. I would like to formally raise this complaint against your branch or the team who are to be blamed for this inefficient and unprofessional way of handling a new customer's account opening procedure.

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Address: Devi Kunj Villa 5A, Khandwa Road, Near Rani Bagh

We (Myself and my Parents) had come to open our joint account on 10th April, 2023 at your Indore, khandwa road branch. We clearly mentioned in our application forms that we will need a debit card and a cheque book on my mother's name. What arrived after 10 days was just the cheque book. Now another 10 days have passed and we still don't have a debit card and this has stopped us from operating the new account. I twas crucial for us to get this account opened and card arrived on timely manner but seems HDFC has just repeated what other inferior bank's practices are and this has disappointed us. We chose your bank for a reason and it seems this delay has . I met you both on friday 28th April, to discuss or complain about the same and was assured that you will send me a complete investigation as to why this happened, but till now there has been no official response from your side. I would like to formally raise this complaint against your branch or the team who are to be blamed for this inefficient and unprofessional way of handling a new customer's account opening procedure.

Jun 2, 2023

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

May 02, 2023

HDFC Bank Customer Care's response Dear Customer,

At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Anay, Service Manager
HDFC Bank Customer Assistance

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Address:hdfc bank charkhi dadri haryana
Hi,

I am hdfc account holder, few days from my account got deducted 472rs ("brn cash txn chgs incl gst") . I didn't receive any message or alert from you when i checked my account statement i came to know about this. I am disappointed with this kind of behaviour about not informing the customer. I am still confused about this deduction.

Regards,
Hdfc customer

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HDFC Bank Customer Care

from Mumbai, Maharashtra

May 2, 2023

Verified Support

Dear Customer,

At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the details of the charges for us to help you with the solution.

-Anay, Service Manager
HDFC Bank Customer Assistance

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Address: No 3, Sindur Pushpavanam, Arcot Road, Valasaravakkam, Near La Chatelaine School

Hello sir/madam,
In my HDFC salary account I deposited 25, 000rs and tried to add money in mobiwik using HDFC debit card, it’s declined and shows inefficient balance so I checked my balance in net banking it’s showing 25, 000rs on hold . Then I reached your by HDFC bank and submitted letter about this and they told its takes some days . I waited for 1month still not no response from the bank so I tried to contact customer service through mobile and trying to reach ivr mode and asked to solve this issue so they failed a complaint and told within 7 days we take an action and I waited and received a message after 7 days the ticket is closed . Now my total money above 30, 000rs on hold and charging no maintenance charges . Please take any action from HDFC bank

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HDFC Bank Customer Care

from Mumbai, Maharashtra

May 2, 2023

Verified Support

Dear Customer,

At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the details of the charges for us to help you with the solution.

-Anay, Service Manager
HDFC Bank Customer Assistance

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I ordered a product from Amazon on April 7, 2023, for an amount of Rs. 38854 from my HDFC credit card.The order id is[protected]. I returned the product on April 18, 2023, and they initiated the refund on that day, but still, my refund has not been received. The refund reference number is 3108jxbG.

HDFC Bank customer support has been notified about the posted complaint.

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HDFC Bank Customer Care

from Mumbai, Maharashtra

May 2, 2023

Verified Support

Dear Customer,

At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the transaction details and the last four digits of your credit card number for us to help you with the solution.

-Manoj, Service Manager
HDFC Bank Customer Assistance

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Hi Team,

Rupees 2655 debited from my account on 26 apr 2023 with narration INTER-BRN CASH CHG INCL GST 060323-MIR[protected]

Can you please check and update the reason for debiting the amount from my account.

Thanks.

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HDFC Bank Customer Care

from Mumbai, Maharashtra

Apr 29, 2023

Verified Support

Dear Customer,

At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Anay, Service Manager
HDFC Bank Customer Assistance

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Account blocked due to undelivered my address change from .

Name- Sangeet Mahajan
Mobile number -[protected]...

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Address: HDFC BANK, Swastik Vihar

Website: www.google.com/url?sa=t&source=web&rct=j&url=www.hdfcbank.com

A certain amount 89/- has been debited from my account and now my balance is in negative -441/- which means a total a 530/- is going to debit as ACH DEBIT CHARGES, which I think doesn't not makes sense I have paid all my pending dues. As per your customer support they said it is debited by the branch, I have multiple accounts in different banks but they did not debit such amount in salary account. Please refund

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HDFC Bank Customer Care

from Mumbai, Maharashtra

Apr 29, 2023

Verified Support

Dear Customer,

At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Anay, Service Manager
HDFC Bank Customer Assistance

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Address: Mumbai Maharashtra

My adviser code..60256519 for Exide life.. Exide was merge in HDFC.
Please remove my adviser code from IRDA portal or from Exide life hadfc life.

Name-Bhagyashree Suryakant Dhuri
Email id- [protected]@gmail.com
Pan no.AXTPD5542J

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Address: Mumbai Maharashtra

Please deactivate my adviser code 60256519 from IRDA website. This is Exide life.. now I hear that Exide life moved to HDF life. Pls deactivate my adviser code. I want it fOR my new job.
PAN. No.AXTPD5542J
EMAIL ID- [protected]@gmail.com

HDFC Bank customer support has been notified about the posted complaint.

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HDFC Bank Customer Care

from Mumbai, Maharashtra

Apr 29, 2023

Verified Support

Dear Customer,

At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Anay, Service Manager
HDFC Bank Customer Assistance

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Address: Triplicane

Im sneka, Salary account holder of your bank, Recently I noticed that my account has been debited with an amount of 86 Rs for ACH Return Debit charges.
As of now amount of 448/- was in minus balance .
So here I am requesting you to please refund the debited amount to me.

and need the proper reason for the cause.

Thank you

HDFC Bank customer support has been notified about the posted complaint.

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HDFC Bank Customer Care

from Mumbai, Maharashtra

Apr 29, 2023

Verified Support

Dear Customer,

At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Anay, Service Manager
HDFC Bank Customer Assistance

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Address: guindy

Im sneka, Salary account holder of your bank, Recently I noticed that my account has been debited with an amount of 86 Rs for ACH Return Debit charges.
As of now amount of 448/- was in minus balance .
So here I am requesting you to please refund the debited amount to me.

and need the proper reason for the cause.

Thank you

HDFC Bank customer support has been notified about the posted complaint.

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HDFC Bank Customer Care

from Mumbai, Maharashtra

Apr 27, 2023

Verified Support

Dear Customer,

At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the details of the charges for us to help you with the solution.

-Anay, Service Manager
HDFC Bank Customer Assistance

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An amount of 531 has been deducted from my HDFC salaried account refering to MIR debit return charges.

A/C NO - [protected]
HIRAK JYOTI BHUYAN
Customer ID[protected]
IFSC - HDFC0002916

Transaction detials -
.ACH DEBIT RETURN CHARGES[protected]
Reference no - MIR[protected]

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HDFC Bank Customer Care

from Mumbai, Maharashtra

Apr 29, 2023

Verified Support

Dear Customer,

We observe from your e-mail that you seek clarification regarding the ECS return charges levied in the account. We are happy to help you with the information about the charges levied in the account.
What are the charges for ECS returned due to insufficient balance? In case of a returned ECS (Return in a month) the following charges are applicable:1st - Rs.450 + GST (Sr Citizen - Rs 400+GST) 2nd - Rs.500 + GST (Sr Citizen - Rs 450 + GST) 3rd onwards - Rs.550 + GST (Sr Citizen - Rs 500 + GST) In terms of Clearing guidelines, issued by RBI, the clear fund balance available in the account at the beginning of the day would be considered for ECS received in a clearing.
We note that in your said account, the clear fund's balance at the time of presentation of the said ECS was not sufficient to cover the ECS received in a clearing. Therefore, the ECS was returned due to insufficient funds, and the corresponding charges for ECS dishonor were levied on your account. We advise you to maintain sufficient clear funds balance in the account in the future, on the ECS date, to avoid the ACH return charges being levied to your account.
Kindly note that these charges attract Goods and Services Tax (GST) @ 18% as applicable. We advise you to maintain sufficient clear funds balance in the account in the future, on the ECS date, to avoid the ACH return charges being levied to your account.
Please click on the below link to view the charges applicable to your account. http://www.hdfcbank.com/personal/fees_charges/fees_charges

-Ajay, Service Manager
HDFC Bank Customer Assistance

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Address: Gurgaon

Hi
HDFC Bank
I am writing this complaint with reference to the ACH debit return charges debited from my account Amounts to 1770 /INR on 26th April 2023
With heavy heart I have to say that being a customer of HDFC bank since almost 4 years I have faced this issue of heavy charges leavyed on my hard core earned Money ..
I have entrusted a faith on this Bank and for that reason continously connected till now. .br...

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My account is getting debited with 649₹ four times in a day and followed by 3 times a month. When I visited bank, all they said was we can't help, you check with the loan provider. What a gesture to close the issue. I request everyone to not trust HDFC bank anymore, they are conning people.

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From my account on[protected] rs 590.0 has been debited with out any message and in statement it shows " INTER-BRN CASH CHG INCL GST" .

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My account got deducted from 531 without my consent..
I want my refund and reason also that how that money got Deducted

HDFC Bank Complaints & Reviews

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HDFC Bank reviews & complaints page 41

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HDFC Bank Complaints & Reviews

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HDFC Bank reviews & complaints page 41

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