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HDFC Bank Complaints & Reviews

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Updated: Dec 16, 2025
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G
Gourav1225
Apr 29, 2023
May 2, 2023
This thread was updated on May 2, 2023
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Address:hdfc bank charkhi dadri haryana
Hi,

I am hdfc account holder, few days from my account got deducted 472rs ("brn cash txn chgs incl gst") . I didn't receive any message or alert from you when i checked my account statement i came to know about this. I am disappointed with this kind of behaviour about not informing the customer. I am still confused about this deduction.

Regards,
Hdfc customer
+1 photos
HDFC Bank customer support has been notified about the posted complaint.
Dear Customer,

At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the details of the charges for us to help you with the solution.

-Anay, Service Manager
HDFC Bank Customer Assistance
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    Jagadeesan08
    Apr 29, 2023
    May 2, 2023
    This thread was updated on May 2, 2023
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    Address: No 3, Sindur Pushpavanam, Arcot Road, Valasaravakkam, Near La Chatelaine School

    Hello sir/madam,
    In my HDFC salary account I deposited 25, 000rs and tried to add money in mobiwik using HDFC debit card, it’s declined and shows inefficient balance so I checked my balance in net banking it’s showing 25, 000rs on hold . Then I reached your by HDFC bank and submitted letter about this and they told its takes some days . I waited for 1month still not no response from the bank so I tried to contact customer service through mobile and trying to reach ivr mode and asked to solve this issue so they failed a complaint and told within 7 days we take an action and I waited and received a message after 7 days the ticket is closed . Now my total money above 30, 000rs on hold and charging no maintenance charges . Please take any action from HDFC bank
    +1 photos
    HDFC Bank customer support has been notified about the posted complaint.
    Dear Customer,

    At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the details of the charges for us to help you with the solution.

    -Anay, Service Manager
    HDFC Bank Customer Assistance
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      Sujan
      from Kolkata, West Bengal
      Apr 28, 2023
      May 2, 2023
      This thread was updated on May 2, 2023
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      I ordered a product from Amazon on April 7, 2023, for an amount of Rs. 38854 from my HDFC credit card.The order id is[protected]. I returned the product on April 18, 2023, and they initiated the refund on that day, but still, my refund has not been received. The refund reference number is 3108jxbG.
      +3 photos
      HDFC Bank customer support has been notified about the posted complaint.
      Dear Customer,

      At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the transaction details and the last four digits of your credit card number for us to help you with the solution.

      -Manoj, Service Manager
      HDFC Bank Customer Assistance
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        S
        simistar
        from Gummidipoondi, Tamil Nadu
        Apr 28, 2023
        Apr 29, 2023
        This thread was updated on Apr 29, 2023
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        Hi Team,

        Rupees 2655 debited from my account on 26 apr 2023 with narration INTER-BRN CASH CHG INCL GST 060323-MIR[protected]

        Can you please check and update the reason for debiting the amount from my account.

        Thanks.
        +1 photos
        HDFC Bank customer support has been notified about the posted complaint.
        Dear Customer,

        At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

        -Anay, Service Manager
        HDFC Bank Customer Assistance
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          S
          Sangeet Mahajan
          Apr 27, 2023
          Apr 29, 2023
          This thread was updated on Apr 29, 2023
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          Account blocked due to undelivered my address change from

          Account blocked due to undelivered my address change from .

          Name- Sangeet Mahajan
          Mobile number -[protected]...
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          R
          Rohit333557
          Apr 27, 2023
          Apr 29, 2023
          This thread was updated on Apr 29, 2023
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          Address: HDFC BANK, Swastik Vihar
          Website: www.google.com/url?sa=t&source=web&rct=j&url=www.hdfcbank.com

          A certain amount 89/- has been debited from my account and now my balance is in negative -441/- which means a total a 530/- is going to debit as ACH DEBIT CHARGES, which I think doesn't not makes sense I have paid all my pending dues. As per your customer support they said it is debited by the branch, I have multiple accounts in different banks but they did not debit such amount in salary account. Please refund
          +1 photos
          HDFC Bank customer support has been notified about the posted complaint.
          Dear Customer,

          At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

          -Anay, Service Manager
          HDFC Bank Customer Assistance
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            B
            Bhagyashrees Dhuri
            Apr 27, 2023
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            Address: Mumbai Maharashtra

            My adviser code..60256519 for Exide life.. Exide was merge in HDFC.
            Please remove my adviser code from IRDA portal or from Exide life hadfc life.

            Name-Bhagyashree Suryakant Dhuri
            Email id- [protected]@gmail.com
            Pan no.AXTPD5542J
            HDFC Bank customer support has been notified about the posted complaint.
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              Bhagyashrees Dhuri
              Apr 27, 2023
              Apr 29, 2023
              This thread was updated on Apr 29, 2023
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              Address: Mumbai Maharashtra

              Please deactivate my adviser code 60256519 from IRDA website. This is Exide life.. now I hear that Exide life moved to HDF life. Pls deactivate my adviser code. I want it fOR my new job.
              PAN. No.AXTPD5542J
              EMAIL ID- [protected]@gmail.com
              HDFC Bank customer support has been notified about the posted complaint.
              Dear Customer,

              At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

              -Anay, Service Manager
              HDFC Bank Customer Assistance
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                S
                Sneka1911
                from Chennai, Tamil Nadu
                Apr 27, 2023
                Apr 29, 2023
                This thread was updated on Apr 29, 2023
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                Address: Triplicane

                Im sneka, Salary account holder of your bank, Recently I noticed that my account has been debited with an amount of 86 Rs for ACH Return Debit charges.
                As of now amount of 448/- was in minus balance .
                So here I am requesting you to please refund the debited amount to me.

                and need the proper reason for the cause.

                Thank you
                HDFC Bank customer support has been notified about the posted complaint.
                Dear Customer,

                At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                -Anay, Service Manager
                HDFC Bank Customer Assistance
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                  S
                  Sneka0101
                  Apr 27, 2023
                  Apr 27, 2023
                  This thread was updated on Apr 27, 2023
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                  Address: guindy

                  Im sneka, Salary account holder of your bank, Recently I noticed that my account has been debited with an amount of 86 Rs for ACH Return Debit charges.
                  As of now amount of 448/- was in minus balance .
                  So here I am requesting you to please refund the debited amount to me.

                  and need the proper reason for the cause.

                  Thank you
                  HDFC Bank customer support has been notified about the posted complaint.
                  Dear Customer,

                  At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the details of the charges for us to help you with the solution.

                  -Anay, Service Manager
                  HDFC Bank Customer Assistance
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                    H
                    Hirak jyoti bhuyan
                    Apr 27, 2023
                    Apr 29, 2023
                    This thread was updated on Apr 29, 2023
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                    An amount of 531 has been deducted from my HDFC salaried account refering to MIR debit return charges.

                    A/C NO - [protected]
                    HIRAK JYOTI BHUYAN
                    Customer ID[protected]
                    IFSC - HDFC0002916

                    Transaction detials -
                    .ACH DEBIT RETURN CHARGES[protected]
                    Reference no - MIR[protected]
                    HDFC Bank customer support has been notified about the posted complaint.
                    Dear Customer,

                    We observe from your e-mail that you seek clarification regarding the ECS return charges levied in the account. We are happy to help you with the information about the charges levied in the account.
                    What are the charges for ECS returned due to insufficient balance? In case of a returned ECS (Return in a month) the following charges are applicable:1st - Rs.450 + GST (Sr Citizen - Rs 400+GST) 2nd - Rs.500 + GST (Sr Citizen - Rs 450 + GST) 3rd onwards - Rs.550 + GST (Sr Citizen - Rs 500 + GST) In terms of Clearing guidelines, issued by RBI, the clear fund balance available in the account at the beginning of the day would be considered for ECS received in a clearing.
                    We note that in your said account, the clear fund's balance at the time of presentation of the said ECS was not sufficient to cover the ECS received in a clearing. Therefore, the ECS was returned due to insufficient funds, and the corresponding charges for ECS dishonor were levied on your account. We advise you to maintain sufficient clear funds balance in the account in the future, on the ECS date, to avoid the ACH return charges being levied to your account.
                    Kindly note that these charges attract Goods and Services Tax (GST) @ 18% as applicable. We advise you to maintain sufficient clear funds balance in the account in the future, on the ECS date, to avoid the ACH return charges being levied to your account.
                    Please click on the below link to view the charges applicable to your account. ​​http://www.hdfcbank.com/personal/fees_charges/fees_charges

                    -Ajay, Service Manager
                    HDFC Bank Customer Assistance
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                      G
                      guptachirag
                      from Agra, Uttar Pradesh
                      Apr 27, 2023
                      May 2, 2023
                      This thread was updated on May 2, 2023
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                      Resolved

                      ACH Debit charged of 1770 without Giving any prior intimation on 26th April 2023

                      Address: Gurgaon

                      Hi
                      HDFC Bank
                      I am writing this complaint with reference to the ACH debit return charges debited from my account Amounts to 1770 /INR on 26th April 2023
                      With heavy heart I have to say that being a customer of HDFC bank since almost 4 years I have faced this issue of heavy charges leavyed on my hard core earned Money ..
                      I have entrusted a faith on this Bank and for that reason continously connected till now. .br...
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                      Byshadh Chandroth
                      Apr 26, 2023
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                      My account is getting debited with 649₹ four times in a day and followed by 3 times a month. When I visited bank, all they said was we can't help, you check with the loan provider. What a gesture to close the issue. I request everyone to not trust HDFC bank anymore, they are conning people.
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                        V
                        Apr 26, 2023
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                        From my account on[protected] rs 590.0 has been debited with out any message and in statement it shows " INTER-BRN CASH CHG INCL GST" .
                        HDFC Bank customer support has been notified about the posted complaint.
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                          Y
                          Yadavdeepak9211
                          Apr 26, 2023
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                          My account got deducted from 531 without my consent..
                          I want my refund and reason also that how that money got Deducted
                          HDFC Bank customer support has been notified about the posted complaint.
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                            Nikita Tayade
                            Apr 26, 2023
                            Apr 26, 2023
                            This thread was updated on Apr 26, 2023
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                            I am often checking my hdfc acc, and was surprised by seeing the deductions again, i understand if there is any bounce payment then the bank will put the penalty charges, but there are two or three charges for the same month, which is absolutely incorrect, can any one please suggest me what needs to be done.
                            HDFC Bank customer support has been notified about the posted complaint.
                            Close your account, I'm facing the same issue.
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                              NehaBisht07
                              Apr 25, 2023
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                              HDFC Bank wrong charge to hdfc credit card - offus emi

                              My credit card is showing a charge:

                              [protected] OFFUS EMI, PRIN NB:02, [protected] (Ref# 09999999981212010626266) 5, 039.87
                              [protected] OFFUS EMI, INT NBR:02, [protected] (Ref# 09999999981212010626274) 322.96
                              [protected] OFFUS EMI, PRIN NB:04, [protected] (Ref# 09999999981212010626241) 5, 458.86
                              [protected] OFFUS EMI, INT NBR:04, [protected] (Ref# 09999999981212010626258) 645.73

                              I...
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                              mehtapankaj01
                              from Vasai, Maharashtra
                              Apr 24, 2023
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                              Address: Vasai

                              This is with reference to my child who is working with your reputed entity HDFC Bank. I am trying my level best to get in touch with the management regarding this issue but I am not getting any proper response for it. Mr. Jimit who is the manager of the branch holds my child for working even after banking working hours. She reached home lately and when called and ask the manager he straight away says ''this is not the right time to call pls call tomorrow ''
                              This is not the right answer expected from an employee of your bank, I am Father of a daughter and I cannot just sit back calmly and wait my daughter coming home late night. And above this your employee branch manager talks in this way. As a father i want an explanation for this. Will your bank be responsible is anything happens to my daughter on her way home late night? Why is she been hold after working hours also? This is not the first time, it happened many times. Pls revert back
                              HDFC Bank customer support has been notified about the posted complaint.
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                                Pavan755
                                from Visakhapatnam, Andhra Pradesh
                                Apr 24, 2023
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                                Hello sir
                                Please send me a copy of the "no objection certificate" for the settlement that was done on my hdfc bank credit card.
                                I would also request you to please clear my name from cibil as the settlement was successfully closed before the the end date. My details are mentioned below.

                                Name : Malla Pavan Kumar
                                Registered mobile number: [protected]
                                Contact n umber: [protected]
                                Mail : [protected]@yahoo.com
                                Credit card number: [protected]
                                HDFC Bank customer support has been notified about the posted complaint.
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                                  Sr74355
                                  Apr 24, 2023
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                                  Website: Hdfc bank credit card

                                  Hello payu money in 31-03-23 my 12449 rs was debited in my card and I am not done this transaction plz confirm where I use this transaction my credit card ending 4163 plz provide me your contact details also
                                  My card is hdfc infinia metal card so plz provide me details
                                  HDFC Bank customer support has been notified about the posted complaint.
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