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HDFC Bank Complaints & Reviews

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Updated: Mar 24, 2026
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HDFC Bank reviews & complaints page 378

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A
aravind rayabandi
Jul 11, 2020
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My idea prepaid recharge is successful in payzapp but mobile had not recieved the recharge.
HDFC Bank customer support has been notified about the posted complaint.
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    prajeshbanerjee
    Jul 11, 2020
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    Address: Ballavpur, Raniganj

    Dear sir

    I have get two-wheeler loan no 2005 through centurion bank durgapur branch. Completed the two-wheeler loan, after completion of my loan i have received the original rc book from bankers. That time they have told me noc send through by courier but till now i have not receive the noc

    We need the noc how to proceed further

    With regards

    Prajesh banerjee
    [protected]
    HDFC Bank customer support has been notified about the posted complaint.
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      P
      phoenix p
      from Mumbai, Maharashtra
      Jul 11, 2020
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      I had bough ipad with hdfc credit card ending with 5303 in chroma store mumbai on[protected]
      As mentioned by hdfc bank offer the cash back 3000 inr would be received into my credit card after 120 days
      I haven't received the cashback, when inquired at chroma store they told us to check with bank
      Please resolve this issue as soon as possible
      I even submitted a complain so far received no response from hdfc bank
      HDFC Bank customer support has been notified about the posted complaint.
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        Nagendra Surisetti
        Jul 11, 2020
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        Address: Hyderabad

        Cradit card bill payment date on 8 th of every month, on 8 th july 2020 i have paid rs.8825 at around 9 am and at around 11 am again automatically debited from my savings account..
        Am trying call customer care but it is not connecting.
        Please rectify this issue, i need my money back
        HDFC Bank customer support has been notified about the posted complaint.
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          Kapil Sabharwal
          from Mumbai, Maharashtra
          Jul 11, 2020
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          I opened an account on may month. But i did not received any welcome kit till now
          HDFC Bank customer support has been notified about the posted complaint.
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            T
            Teja Pati
            Jul 11, 2020
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            Resolved

            Address: 3-157/2, ganganagar, vakalapudi kakinada

            Hello,
            This is pati srikrishna one of the credit card holder of our hdfc credit card... And bearing a credit card number of xxxxxxxx0767.. I was clear the full amount of 45098 rs bill on yesterday... Today i have one msg from hdfc customer care number... I. E,. Your credit card is debited as a some fee of one assist membership... I dont want this membership. Plz cancel the one asist membership and refund my money... Otherwise i wll block my card and dont used and dont recommend to anyone... Actually im talked to previous month for. Our office executive... I. E, if the one asist membership is completed... Dont renewal it next time.. And plz cancelled it.. But our staff not do this... Done the "auto renewal" for every month.. This month is also debited for my credit card... And im also using various types of insurances... Like arogyasri,, esi,, etc and etc. So plz cancel the one asisst membership and refund my amount... Otherwise your staff should block my card and im also pay full amount on yesterday... So plz try as well as possible... For this issue.
            Thank you.
            Aug 8, 2021
            Complaint marked as Resolved 
            HDFC Bank customer support has been notified about the posted complaint.
            Jul 11, 2020
            Updated by Teja Pati
            Hello,
            this is pati srikrishna one of the credit card holder of our hdfc credit card...And bearing a credit card number of xxxxxxxx0767..I was clear the full amount of 45098 rs bill on yesterday...Today i have one msg from hdfc customer care number...I.E, . Your credit card is debited as a some fee of one assist membership...I dont want this membership. Plz cancel the one asist membership and refund my money... Otherwise i wll block my card and dont used and dont recommend to anyone... Actually im talked to previous month for.Our office executive...I.E, if the one asist membership is completed...Dont renewal it next time..And plz cancelled it..But our staff not do this...Done the "auto renewal" for every month..This month is also debited for my credit card...And im also using various types of insurances...Like arogyasri, , esi, , etc and etc. So plz cancel the one asisst membership and refund my amount... Otherwise your staff should block my card and im also pay full amount on yesterday...So plz try as well as possible...For this issue.
            Thank you.

            Dear Srikrishna,
            We regret the inconvenience caused. Kindly share your Membership Details and other details requested on this link: http://survey.webengage.com/ws/~1qq44ps and we will look into this - Nitesh, Team OneAssist.
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              S
              Sanket Minde
              Jul 11, 2020
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              Hdfc fastag team not support on this issue.. I have mail to hdfc team they refuse to give claim.

              While travelling from pune to mumbai on 2nd july 2020 i paid a toll of rs. 203/- at talegaon toll plaza at 7:10 pm through fastag. But when i reached khalapur toll plaza the fastag was not readable at the toll plaza so they demanded me to pay toll again in cash. I tried showing them the sms received about the fastag deduction at talegaon toll plaza but the toll person was adamant and not letting the vehicle pass and said to pay the cash and later claim from the bank. I paid the toll twice due to non functionality of the toll plaza reader/ fastag. Below are the details fyr. Now being everything digitized we normally do not carry cash along, and if such a situation arises what to do?

              I am also facing the fastag reading problem at tolls. I had the same issue at dehu road toll plaza where the fastag was not readable even with the reading gun scanner and i had to pay cash. The reader was showing insufficient funds in spite of having balance in account. I complained about the same at the customer care no where the person told me to apply for a replacement for the fastag being faulty and to pay rs. 100 for the same. This is the first time i have travelled after receiving the fastag and facing a bad experience at toll plazas regarding fastag.

              Request you to kindly provide a solution for both the issues (Payment & card reading issue) asap.
              HDFC Bank customer support has been notified about the posted complaint.
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                raja dj
                Jul 11, 2020
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                My account balance deduct by netbanking but not received yet other wallet .
                HDFC Bank customer support has been notified about the posted complaint.
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                  K
                  Kushal Daswani
                  Jul 11, 2020
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                  Address: 306 - 307, MI Road, Panch Batti, Jayanti Market, New Colony, Jaipur, Rajasthan 302001

                  I have not received rs 6000 cashback on iphone 11 purchased on 9 march 2020. Please kindly look in to this matter
                  HDFC Bank customer support has been notified about the posted complaint.
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                    mitmanik
                    from Delhi, Delhi
                    Jul 11, 2020
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                    Address: 342 Sai kripa colony indore

                    Respected sir/madam,

                    I got rs. 999 deduction massage from my hdfc bank credit card on[protected] at 00:30:50 without any otp. Below i mention that massage
                    Alert:rs.999.00 spent via credit card xx5000 at amazon1258399 on[protected]:00:30:50 without pin/otp. Not you? Call [protected]

                    Kindly do need full and refund my amount
                    Regards
                    Amit manik
                    HDFC Bank customer support has been notified about the posted complaint.
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                      N
                      nik_manik
                      Jul 10, 2020
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                      I performed the imps transaction of amount 13000, from my hdfc savings account to other bank account via netbanking.

                      I received transaction timed-out message on my register mobile, however the amount was deducted from my account and was not delivered to other end.

                      Message is as below :

                      Update: your money transfer of inr 13, 000.00 on 11-07-20 timed out due to technical reason. (Imps ref no.[protected]. If this transaction is not done by you, call [protected]

                      Account no : xx3321
                      Imps transaction ref # :[protected]

                      Please check and refund the amount.
                      HDFC Bank customer support has been notified about the posted complaint.
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                        Collin Mariya
                        Jul 10, 2020
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                        I had nearly 80 cash back points in my women's debit card and nowit is showing 377 negative points. Why?
                        HDFC Bank customer support has been notified about the posted complaint.
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                          P
                          pavan2608
                          Jul 10, 2020
                          Resolved
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                          Resolved

                          HDFC bank had charged me twice for the ACH return charges.
                          As I am unable to maintain balance on the day where my SIP was taken. On the same day I added money in the account. But even then they had charged me with two time charges of 590INR*2.
                          I am not able to contact HDFC bank through customer support.
                          I am really unhappy for this.
                          Jul 10, 2020
                          Complaint marked as Resolved 
                          I send them a mail for the reason. I tried to contact them through customer support. but not able to reach them.
                          HDFC Bank customer support has been notified about the posted complaint.
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                            konattuhypermart mundakayam
                            Jul 10, 2020
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                            Address: konattu hypermart,mundakayam po,paingana

                            Machine not working
                            Settlement faild
                            HDFC Bank customer support has been notified about the posted complaint.
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                              B
                              Balajitc
                              Jul 10, 2020
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                              Address: 3/580E1 Aathi sivan nagar vilacheri madurai 625006

                              The hdfc bank has put a hold on my funds of rupees 5714.10 as mi revenue hold through gefu, ac number is
                              Account number: 5010*5442
                              Ifsc: hdfc0009046
                              Branch:madurai, thirunagar
                              The customer service is not able to give any info on this.
                              First of all it's hard to reach customer service because it takes a alot of time and the ivr options are very difficult and tricky to navigate, after all the effort the customer service is not helpful
                              Please help
                              Thank you
                              HDFC Bank customer support has been notified about the posted complaint.
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                                A
                                AmanSachan
                                Jul 10, 2020
                                Resolved
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                                Resolved

                                I’ve bought an iphone 11 pro max from an iwave store in kanpur, uttar pradesh on january and it says your casback will be credited witin 120 days but since its more than 150 days i’ve not yed received any cashback. Apple store says to talk to hdfc bank, what should i do now? Please help
                                Aug 7, 2021
                                Complaint marked as Resolved 
                                HDFC Bank customer support has been notified about the posted complaint.
                                Dear Customer,

                                We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                                -Anay
                                HDFC Bank Customer Assistance
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                                  B
                                  Balajitc
                                  Jul 10, 2020
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                                  Resolved

                                  Address: 3/580E1 Aathi sivan nagar vilacheri madurai 625006 ph 9789174535
                                  Website: [email protected]

                                  Hi i am balaji, hdfc hold my rs 5717 for mirevenue gefu. After call a lot customer service executive didn't giving any positive response.
                                  Account holder:t. C. Balaji
                                  Account number: [[protected]]
                                  Ifsc: hdfc0009046
                                  Branch: thirunagar madurai
                                  Please solve this matter immediately. Solve the problem i'm continue this account.
                                  This problem is completed i'm using the salary account
                                  Aug 6, 2021
                                  Complaint marked as Resolved 
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Jul 14, 2020
                                  HDFC Bank Customer Care's response
                                  Dear Customer,

                                  We are working on your concern vide Ref ID:[protected] and will revert to you within 4 working days.

                                  -Nadia
                                  HDFC Bank Customer Assistance.
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                                    R
                                    Robin sarvana
                                    from Mumbai, Maharashtra
                                    Jul 10, 2020
                                    Resolved
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                                    Resolved

                                    I have done a recharge of 299 rs on 23 june 2020. But it get unsuccessful and payzapp promise to give refund in 7 to 10 days but till now they didn't refund my money and now they didn't even response my email
                                    Transaction number-:[protected]tt11mv5
                                    Mobile no.-: [protected]
                                    Jul 10, 2020
                                    Complaint marked as Resolved 
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Jul 10, 2020
                                    HDFC Bank Customer Care's response
                                    Dear Customer,

                                    We'll look into that for you. Please provide your registered contact details and transaction details at the below given link: http://bit.ly/2aJ9wGW with the ref ID PZ[protected] in the comment box for us to track it. We'll sort this out for you.

                                    -Anay
                                    HDFC Bank Customer Assistance
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                                      Baaz Dhindsa
                                      Jul 10, 2020
                                      Resolved
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                                      Resolved

                                      Address: VPO. TALANIA, WARD NO. 1, TEH & DISTT. FATEHGARH SAHIB (140406)

                                      I am gurdarshan singh i have recently applied for credit card its ending no. Is 2637 i received all the messages from bank nd everything was going on ok but till now i dont recieved any card when i checkout my card status it shows undelivered to incomplete address even my address was ok and my contact no. Is correct please solve my quiry bcoz i need this card and redispatch my credit card
                                      Aug 15, 2021
                                      Complaint marked as Resolved 
                                      HDFC Bank customer support has been notified about the posted complaint.
                                      Verified Support
                                      Jul 11, 2020
                                      HDFC Bank Customer Care's response
                                      Dear Customer,

                                      There may be a delay in despatch and delivery of card due to the precautions against COVID-19 causing a slow down of logistics for our delivery partners. We seek your patience and understanding in the interim.

                                      -Zubin
                                      HDFC Bank Customer Assistance
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                                        V
                                        vivekrvk
                                        Jul 10, 2020
                                        Resolved
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                                        Resolved

                                        Imps transaction details :

                                        Rrn reference number:[protected]
                                        User reference number:[protected]
                                        Transaction date: 09.07.2020
                                        Amount rs.1, 463/-

                                        Transaction was not successful. Got a sms that transaction timed out.
                                        Checked status in net banking and it shows processor down.

                                        Neither money is credited back to my account nor credited to beneficiary.

                                        Please help me getting my money back
                                        Aug 7, 2021
                                        Complaint marked as Resolved 
                                        HDFC Bank customer support has been notified about the posted complaint.
                                        Verified Support
                                        Jul 10, 2020
                                        HDFC Bank Customer Care's response
                                        Dear Customer,

                                        Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share with us your complete concern along with the required details. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

                                        -Anay
                                        HDFC Bank Customer Assistance
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