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HDFC Bank Complaints & Reviews

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Updated: May 26, 2026
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HDFC Bank reviews & complaints page 378

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M
Mohammedajmal47
Jul 12, 2020
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The hdfc bank has put a hold on my funds of rupees 2768.28 as mi revenue hold through gefu, account details is
Account number: [protected]
Ifsc: hdfc0003962
Branch: epip industrial area, bangalore
Account type: salary account
The customer service is not able to give any info on this.
First of all it's hard to reach customer service because it takes a lot of time and i am currently in uae, i will be back to india this month 20/07/2020 and i want this issue solved before i am reaching india, because only this account i am having to use when i will reach in india, 1 month i will be in quarantine, please help me to get out of this issue asap
HDFC Bank customer support has been notified about the posted complaint.
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    apl 2 Parmar
    Jul 12, 2020
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    Address: Aipura 307029

    I have opened salary account in hdfc bank in paradise circle branch secunderabad. Till date i have not received my welcome kit (Account number, debit card, cheque book etc). I want my kit at my home address so that i can receive my welcome

    Narendra singh

    [protected]

    Address
    Village-aipura
    Post-ahore
    District-jalore
    State-rajasthan
    Pin-307029
    HDFC Bank customer support has been notified about the posted complaint.
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      sheik umarudeen
      Jul 12, 2020
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      Address: Coimbatore

      I have bought my iphone11 with hdfc bank debit card on 14/02/2020 in aptronix coimbatore. As mentioned by hdfc bank (To receive cashback of 6000 within 120 days from the transactional month end) i haven’t received my cashback till now, it is more than 120 days. I have asked in aptronix, they said to check with bank. Hope this issue gets resolved and cashback will be credited as soon as possible.
      HDFC Bank customer support has been notified about the posted complaint.
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        Naveen2256
        Jul 12, 2020
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        I have order a product and i cancelled it. Flipkart refunded to my account. Its credited but still not reflected into my account.
        Ur transaction on hdfc bank credit card ending 4704 for rs. 324.00 has been credited/reversed by flipkart payme on[protected]:16:38:39
        HDFC Bank customer support has been notified about the posted complaint.
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          S
          S Anandhakumar
          Jul 12, 2020
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          Address: HDFC Bank Cards Division PO Box No. 8654 Thiruvanmiyur P.O. Chennai – 600041.

          Dear customer service,

          I was totally disappointed by the active which was happened to me on 3.07.2020

          Last time i payment by eb bills of amount 18819.00rs on 3.07.2020 still its not reflecting in eb account and still its showing debit in credit card account almost 7 days got over kindly look in to it and do need full for refund as soon as possible

          For your information on 03.07.2020 @11am i got confirmation text from your end that payment done successfully but on 04.07.2020 @ 4am again i got text for your end that payment failed but amount not reversed details attached in it

          Feels very worst to have like this service cant even contact customer service also for the past one week from the morning i was traveling for the solution

          Regards
          S. Anandha kumar
          [protected]
          HDFC Bank customer support has been notified about the posted complaint.
          Jul 14, 2020
          Updated by S Anandhakumar
          Kindly update Conact number is [protected]
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            @nikitagarg
            Jul 12, 2020
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            I am using hdfc credit card for past 1 year and my usage is also high. I applied to update my contact number twice but there was an error of signature mismatch, although my signature has been same for past 10 years. Please provide a solution to this as this is urgent.
            HDFC Bank customer support has been notified about the posted complaint.
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              akhilsaini406
              Jul 11, 2020
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              I have to reset my net-banking pin. There are 2 options :

              1) registered number + debit card — i can't use this because i have the debit card, but i have not created it's otp (By that green otp method)

              2) registered number + e-mail : now the problem is 3 digit otp comes to the registered number but the email never arrives, i dunno why is it happening.

              Ps: this used to work earlier, i have had reset my ipin by this method twice earlier.
              HDFC Bank customer support has been notified about the posted complaint.
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                aravind rayabandi
                Jul 11, 2020
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                My idea prepaid recharge is successful in payzapp but mobile had not recieved the recharge.
                HDFC Bank customer support has been notified about the posted complaint.
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                  P
                  prajeshbanerjee
                  Jul 11, 2020
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                  Address: Ballavpur, Raniganj

                  Dear sir

                  I have get two-wheeler loan no 2005 through centurion bank durgapur branch. Completed the two-wheeler loan, after completion of my loan i have received the original rc book from bankers. That time they have told me noc send through by courier but till now i have not receive the noc

                  We need the noc how to proceed further

                  With regards

                  Prajesh banerjee
                  [protected]
                  HDFC Bank customer support has been notified about the posted complaint.
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                    P
                    phoenix p
                    from Mumbai, Maharashtra
                    Jul 11, 2020
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                    I had bough ipad with hdfc credit card ending with 5303 in chroma store mumbai on[protected]
                    As mentioned by hdfc bank offer the cash back 3000 inr would be received into my credit card after 120 days
                    I haven't received the cashback, when inquired at chroma store they told us to check with bank
                    Please resolve this issue as soon as possible
                    I even submitted a complain so far received no response from hdfc bank
                    HDFC Bank customer support has been notified about the posted complaint.
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                      Nagendra Surisetti
                      Jul 11, 2020
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                      Address: Hyderabad

                      Cradit card bill payment date on 8 th of every month, on 8 th july 2020 i have paid rs.8825 at around 9 am and at around 11 am again automatically debited from my savings account..
                      Am trying call customer care but it is not connecting.
                      Please rectify this issue, i need my money back
                      HDFC Bank customer support has been notified about the posted complaint.
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                        Kapil Sabharwal
                        from Mumbai, Maharashtra
                        Jul 11, 2020
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                        I opened an account on may month. But i did not received any welcome kit till now
                        HDFC Bank customer support has been notified about the posted complaint.
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                          T
                          Teja Pati
                          Jul 11, 2020
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                          Resolved

                          Address: 3-157/2, ganganagar, vakalapudi kakinada

                          Hello,
                          This is pati srikrishna one of the credit card holder of our hdfc credit card... And bearing a credit card number of xxxxxxxx0767.. I was clear the full amount of 45098 rs bill on yesterday... Today i have one msg from hdfc customer care number... I. E,. Your credit card is debited as a some fee of one assist membership... I dont want this membership. Plz cancel the one asist membership and refund my money... Otherwise i wll block my card and dont used and dont recommend to anyone... Actually im talked to previous month for. Our office executive... I. E, if the one asist membership is completed... Dont renewal it next time.. And plz cancelled it.. But our staff not do this... Done the "auto renewal" for every month.. This month is also debited for my credit card... And im also using various types of insurances... Like arogyasri,, esi,, etc and etc. So plz cancel the one asisst membership and refund my amount... Otherwise your staff should block my card and im also pay full amount on yesterday... So plz try as well as possible... For this issue.
                          Thank you.
                          Aug 8, 2021
                          Complaint marked as Resolved 
                          HDFC Bank customer support has been notified about the posted complaint.
                          Jul 11, 2020
                          Updated by Teja Pati
                          Hello,
                          this is pati srikrishna one of the credit card holder of our hdfc credit card...And bearing a credit card number of xxxxxxxx0767..I was clear the full amount of 45098 rs bill on yesterday...Today i have one msg from hdfc customer care number...I.E, . Your credit card is debited as a some fee of one assist membership...I dont want this membership. Plz cancel the one asist membership and refund my money... Otherwise i wll block my card and dont used and dont recommend to anyone... Actually im talked to previous month for.Our office executive...I.E, if the one asist membership is completed...Dont renewal it next time..And plz cancelled it..But our staff not do this...Done the "auto renewal" for every month..This month is also debited for my credit card...And im also using various types of insurances...Like arogyasri, , esi, , etc and etc. So plz cancel the one asisst membership and refund my amount... Otherwise your staff should block my card and im also pay full amount on yesterday...So plz try as well as possible...For this issue.
                          Thank you.

                          Dear Srikrishna,
                          We regret the inconvenience caused. Kindly share your Membership Details and other details requested on this link: http://survey.webengage.com/ws/~1qq44ps and we will look into this - Nitesh, Team OneAssist.
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                            S
                            Sanket Minde
                            Jul 11, 2020
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                            Hdfc fastag team not support on this issue.. I have mail to hdfc team they refuse to give claim.

                            While travelling from pune to mumbai on 2nd july 2020 i paid a toll of rs. 203/- at talegaon toll plaza at 7:10 pm through fastag. But when i reached khalapur toll plaza the fastag was not readable at the toll plaza so they demanded me to pay toll again in cash. I tried showing them the sms received about the fastag deduction at talegaon toll plaza but the toll person was adamant and not letting the vehicle pass and said to pay the cash and later claim from the bank. I paid the toll twice due to non functionality of the toll plaza reader/ fastag. Below are the details fyr. Now being everything digitized we normally do not carry cash along, and if such a situation arises what to do?

                            I am also facing the fastag reading problem at tolls. I had the same issue at dehu road toll plaza where the fastag was not readable even with the reading gun scanner and i had to pay cash. The reader was showing insufficient funds in spite of having balance in account. I complained about the same at the customer care no where the person told me to apply for a replacement for the fastag being faulty and to pay rs. 100 for the same. This is the first time i have travelled after receiving the fastag and facing a bad experience at toll plazas regarding fastag.

                            Request you to kindly provide a solution for both the issues (Payment & card reading issue) asap.
                            HDFC Bank customer support has been notified about the posted complaint.
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                              raja dj
                              Jul 11, 2020
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                              My account balance deduct by netbanking but not received yet other wallet .
                              HDFC Bank customer support has been notified about the posted complaint.
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                                Kushal Daswani
                                Jul 11, 2020
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                                Address: 306 - 307, MI Road, Panch Batti, Jayanti Market, New Colony, Jaipur, Rajasthan 302001

                                I have not received rs 6000 cashback on iphone 11 purchased on 9 march 2020. Please kindly look in to this matter
                                HDFC Bank customer support has been notified about the posted complaint.
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                                  mitmanik
                                  from Delhi, Delhi
                                  Jul 11, 2020
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                                  Address: 342 Sai kripa colony indore

                                  Respected sir/madam,

                                  I got rs. 999 deduction massage from my hdfc bank credit card on[protected] at 00:30:50 without any otp. Below i mention that massage
                                  Alert:rs.999.00 spent via credit card xx5000 at amazon1258399 on[protected]:00:30:50 without pin/otp. Not you? Call [protected]

                                  Kindly do need full and refund my amount
                                  Regards
                                  Amit manik
                                  HDFC Bank customer support has been notified about the posted complaint.
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                                    nik_manik
                                    Jul 10, 2020
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                                    I performed the imps transaction of amount 13000, from my hdfc savings account to other bank account via netbanking.

                                    I received transaction timed-out message on my register mobile, however the amount was deducted from my account and was not delivered to other end.

                                    Message is as below :

                                    Update: your money transfer of inr 13, 000.00 on 11-07-20 timed out due to technical reason. (Imps ref no.[protected]. If this transaction is not done by you, call [protected]

                                    Account no : xx3321
                                    Imps transaction ref # :[protected]

                                    Please check and refund the amount.
                                    HDFC Bank customer support has been notified about the posted complaint.
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                                      Collin Mariya
                                      Jul 10, 2020
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                                      I had nearly 80 cash back points in my women's debit card and nowit is showing 377 negative points. Why?
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                                        pavan2608
                                        Jul 10, 2020
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                                        Resolved

                                        HDFC bank had charged me twice for the ACH return charges.
                                        As I am unable to maintain balance on the day where my SIP was taken. On the same day I added money in the account. But even then they had charged me with two time charges of 590INR*2.
                                        I am not able to contact HDFC bank through customer support.
                                        I am really unhappy for this.
                                        Jul 10, 2020
                                        Complaint marked as Resolved 
                                        I send them a mail for the reason. I tried to contact them through customer support. but not able to reach them.
                                        HDFC Bank customer support has been notified about the posted complaint.
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