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HDFC Bank Complaints & Reviews

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Updated: Dec 16, 2025
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HDFC Bank reviews & complaints page 378

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A
an18
Jul 9, 2020
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I have purchases the refrigerator from vijay sales on 1.10.2019 and haven't got the cash back on the debit card on name of anjali manocha
HDFC Bank customer support has been notified about the posted complaint.
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    Waqar Azam Khan
    Jul 9, 2020
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    Address: Sironj 464228 district vidisha mp

    सर, मेरे माध्यम से fastag idfc first bank के vehicle no mp09hg8695 पर रीचार्ज किया था

    लेकिन hdfc सिलैक्ट होने के कारण वह पेमेंट hdfc के माध्यम से पेमेंट कट गया

    महोदय से निवेदन है की खाते की जांच कर राशि रिफ़ंड करने की क्रपा करे

    Utr no[protected]

    Date;[protected] time; 02:29pm

    Debited ac no; [protected]

    Name:- viqar azam

    Mobile:- [protected]
    HDFC Bank customer support has been notified about the posted complaint.
    Please check attachment

    Fastag - Comment #3701941 - Image #0
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      C
      chandrakant.ardak
      Jul 9, 2020
      Resolved
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      Resolved

      Address: Pune

      Senior citizens savings account opened with min balance paid. Account opened online with hdfc representative from pune. No welcome kit received and so not able to activate account and make transaction. Kit overdue 1+ month now. Call on [protected]/[protected]
      Very bad experience having taken min balance with no account activation.
      Customer id[protected]
      Aug 16, 2021
      Complaint marked as Resolved 
      HDFC Bank customer support has been notified about the posted complaint.
      Verified Support
      Jul 14, 2020
      HDFC Bank Customer Care's response
      Dear Customer,

      Do note, due to the current COVID-19 situation and to prevent further spread of the virus, courier services are suspended. Once the lockdown period is lifted and there is normalcy, the consignment will be dispatched phase-wise. You will receive the dispatch details via SMS on your registered mobile number once the chequebook is dispatched. Alternatively, you may visit the nearest branch and apply for debit card. If you wish to have instant non personalised debit card, visit the branch with photo id proof and cancelled cheque.

      -Nadia
      HDFC Bank Customer Assistance
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        K
        Kartikeyan Sundaresan
        Jul 9, 2020
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        Amazon has sent a mail saying the amount has been refunded back into the hdfc account through net banking but the amount is not reflecting in my account. It's been 5 days since the message came.

        My bank account number is [protected]

        Amazon company has sent me a reference number for the refund. When will i get the refund back into the account? The amount is huge.
        HDFC Bank customer support has been notified about the posted complaint.
        Dear Customer,

        Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share the transaction details with your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

        -Anay
        HDFC Customer Assistance
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          S
          soumit mahato
          Jul 9, 2020
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          Address: Kamala Mills lower Parel,Mumbai

          In this covid period my money is kept on hold by HDFC bank ..in netbanking it shows hold by HDFC bank rs.1157 mi revenue hold through gefu...what the hell is this in thia covid period instead of giving more intrest rates and good servicing you guys are harrasing.i want my money by tomorrow or i ll be putting more complaints and this time it will be to RBI and tagging our Prime Minister.you may reach on [protected]..my cust ID is 40250688
          +1 photos
          HDFC Bank customer support has been notified about the posted complaint.
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            N
            Nitish192
            Jul 8, 2020
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            Dear hdfc,

            My name is nitish kumar and i am a customer of your bank since 8 years.
            The card ending with 8997. I always make my payments on time as you can see my details. Today i got lots of call from your 2nd party collection team and she was abusing me and insulting my family also and black mailing me to visit my house. This incident happened with me earlier also if you want her number or screenshot i will send it to you.

            I was not expecting this kind of services from hdfc bank, even i also want to make your full outstanding payment but due to some issue i was trying to contact you but unluckly i was not connected. I will make my full payment this month but as of know i do not want to use your services, so i want to permanently closed my account.

            Regards
            Nitish kumar
            [protected]
            HDFC Bank customer support has been notified about the posted complaint.
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              D
              dreamsnlife
              Jul 8, 2020
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              Hdfc made me submit all documents, including aadhaar, pan card and passport but then refused to open an account citing an internal rule that savings account holders must have a last name.

              This is ridiculous because i have all the documents in my first name only.
              HDFC Bank customer support has been notified about the posted complaint.
              Dear Customer,

              We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete address of the Branch along with your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution. Visit here https://bit.ly/2Hqff0y for help with branch address.

              -Anay
              HDFC Bank Customer Assistance
              Dear Customer,

              We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please write to grievance.[protected]@hdfcbank.com to share details of your issue. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

              -Anay
              HDFC Bank Customer Assistance
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                V
                Vikesh sanghotra
                Jul 8, 2020
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                Banks Complaints
                HDFC Bank
                HDFC Bank — mi revenue hold

                1 Review
                India
                Shyam Sawalapurkar on May 15, 2020
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                The hdfc bank has put a hold on my funds of rupees 600 as mi revenue hold through gefu, ac number is
                Cust id: 58506962

                The customer is not able to give any info on this. First of all it's hard to reach customer service because it takes a alot of time and the ivr options are very difficult and tricky to navigate, after all the effort the customer service is not helpful. You know in covid 19 what is the position of person and this time you hold this amount.
                HDFC Bank customer support has been notified about the posted complaint.
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                  D
                  deepalichakre
                  Jul 8, 2020
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                  Address: Ambernath

                  Hi,

                  There was a fraudulent transaction from my account and I had to block my debit card. But the customer care guy blocked my net banking and UPI too. I went to the bank the next day to fill the CDF form and re-applied for debit and net banking. The told me within 7 days it will get sorted.
                  Till now my account is blocked and I don't have a debit card. I have visited the bank thrice, they were rude and told me they have processed it. It's really difficult for me as I can't pay my bills
                  HDFC Bank customer support has been notified about the posted complaint.
                  Hi,

                  There was a fraudulent transaction from my account and I had to block my debit card. But the customer care guy blocked my net banking and UPI too. I went to the bank the next day to fill the CDF form and re-applied for debit and net banking. They told me within 7 days it will get sorted.

                  Till now my account is blocked and I don't have a debit card. I have visited the bank thrice, they told me they have processed it.

                  They will courier me the debit card and net-banking password but it's getting delayed due to the COVID situation.

                  It's really difficult for me as I can't pay my bills.

                  I tried to generate my IPIN using Forgot Password but my account is blocked for the user.

                  Please suggest an alternate way for me to access the net-banking portal without waiting for the password.
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                    A
                    Abhi Vashisht
                    Jul 8, 2020
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                    Resolved

                    Address: Vpo jarot teh jawali distt Kangra Himachal Pradesh

                    Cancellation of One Assist Membership
                    I am a HDFC bank credit card holder . The bank has auto debited Rs. 1399/- from my credit card number without my concern on date:18/06/2020. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of Rs.1399/-

                    OneAssist Relationship Number
                    Name :- Abhishek Vashisht
                    Mob no: [protected]
                    Cradit card ending no : 0791
                    +1 photos
                    Aug 6, 2021
                    Complaint marked as Resolved 
                    HDFC Bank customer support has been notified about the posted complaint.
                    Dear Abhi,
                    We regret the inconvenience caused. Kindly share your Membership Details or registered contact number and other details requested on this link: http://survey.webengage.com/ws/~1qq44ps and we will look into this - Nitesh, Team OneAssist.
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                      V
                      verma1991
                      Jul 8, 2020
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                      Address: H.no 13 Gali no. 6a Nehar Par new indira complex faridabad

                      Dear Sir,

                      we have not Authorized below transaction on my credit card No. [protected] but HDFC Bank not solve my problem and charged this amount on my card and we have already requested with dispute form but bank has rejected my request so I request to please check and solve my issue and reverse my amount on my card.

                      1.) 22.05.2020 CITI MOTORS FBD 414/-
                      2.) 27.05.2020 ZEE ENTERTAINMENT 99/-
                      3) 27.06.2020 Zee5 http:/www.zl 99/-

                      Thanks & Regards

                      Sudeep Verma
                      [protected]
                      HDFC Bank customer support has been notified about the posted complaint.
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                        S
                        sharadhi hegde
                        Jul 8, 2020
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                        Mi revenue charged by bank and 756 rs been held by the bank
                        +1 photos
                        HDFC Bank customer support has been notified about the posted complaint.
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                          N
                          Niv shah
                          Jul 8, 2020
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                          I bought Apple series 5 watch with cash back offer from Hdfc bank.
                          As per policy I should get cashback in 120 days.
                          I purchased watch on 8 th of feb 2020 120 days already completed still not received cashback.
                          Please look into this issue on priority.

                          Hdfc bank:hope so
                          this issue resolved on

                          Regards,
                          Nirav shah
                          [protected]
                          +1 photos
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                            J
                            jyoti_29
                            Jul 8, 2020
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                            Resolved

                            I have purchased an iphone 11 from croma store on february 08, 2020. At that time an offer was running in which on making payment from hdfc credit card i will be entitled to rs 6000 cash back within 90-120 days. I made payment using hdfc credit card. The time has already elapsed. However i have not received any cashback till date.

                            There is no way to contact them. Their customer care does not provide option to raise complaint in this regard. Even on their website there is no option to raised complaint on this subject. I want my cashback as soon as possible.
                            Aug 8, 2021
                            Complaint marked as Resolved 
                            HDFC Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Jul 08, 2020
                            HDFC Bank Customer Care's response
                            Dear Customer,

                            Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share with us your complete concern along with the required details. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

                            -Anay
                            HDFC Bank Customer Assistance
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                              S
                              Shadab Ahmad Niazi
                              Jul 8, 2020
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                              In reference to the subject matter, as my credit card application has been approved and is to be dispatched on my permanent address-279 meerpur cantt kanpur, uttar pradesh pin code-208004, due to the reason that as per tracking its shows that my office address is compete inadvertently.

                              Request you to please re-delivered the same at my aforesaid mentioned address.
                              HDFC Bank customer support has been notified about the posted complaint.
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                                Pulkit adlakha
                                from Noida, Uttar Pradesh
                                Jul 8, 2020
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                                Address: Unicorn Faridabad

                                I have bought my iphone11pro with hdfc bank credit card on 12/02/2020 . As mentioned by hdfc bank (To receive cashback of 6000 within 120 days from the transactional month end) i haven’t received my cashback till now, it is more than 120 days. I have asked in dealer unicorn faridabad they said to check with bank. Hope this issue gets resolved and cashback will be credited as soon as possible. Bill copy attached for your reference.
                                +1 photos
                                HDFC Bank customer support has been notified about the posted complaint.
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                                  A
                                  AnuroopReddy
                                  Jul 8, 2020
                                  Resolved
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                                  Resolved

                                  I have ordered a cooler from amazon with debit card emi and then returned it after 2 months. I have received a mail from amazon saying they have processed my refund and it should be credit by hdfc bank, it has been more than a month but i haven't received my refund yet.

                                  When i spoke to the hdfc customer care, they said it will take 10 days but now it is more than a month.

                                  Out of 3 installments, i have paid 2 installments of the emi. I got a debit card emi loan statement, in which they mentioned they will not deduct my last installment and shown the already paid 2 installments as negative balance, but i have not received the 2 installments refund amount in my account so far.

                                  When i call to customer they transfer my call to debit card emi team just to leave me with no option to hear that this service is not available now.
                                  Aug 13, 2021
                                  Complaint marked as Resolved 
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Jul 08, 2020
                                  HDFC Bank Customer Care's response
                                  Dear Customer,

                                  We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                                  -Anay
                                  HDFC Bank Customer Assistance
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                                    Ratandeep Ahir
                                    Jul 8, 2020
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                                    I am ex employee of hdfc bank
                                    Emp code - r19893
                                    Name - ratandeep ahir
                                    Ch/reporting manager - ranjit kulwant singh
                                    Location - pachaat, punjab, pin code - 144408
                                    Cluster - jalandhar, punjab
                                    Mail - [protected]@gmail.com

                                    My joining date 14 oct 2019, last working day was 27 march 2020, still i have not received my full n final n relieving letter, i want to join a company and need relieving letter on urgent basis. Also i dropped mail on exit. [protected]@hdfcbank.com couple of days before but no reply from them.
                                    HDFC Bank customer support has been notified about the posted complaint.
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                                      DHANAM STUDIO
                                      Jul 8, 2020
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                                      Address: VENGADESH THOLUDHUR

                                      Dear Sir I Mobille Bank Transer Rs 50000 Wrong Person Account How To GET Return My Account Please Any Help REf[protected] DATE 07.07.2020
                                      HDFC Bank customer support has been notified about the posted complaint.
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                                        verma1991
                                        Jul 8, 2020
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                                        Address: H.NO 13 GALI NO. 6A NEHAR PAR NEW INDIRA COMPLEX FARIDABAD

                                        Dear sir,

                                        We have not authorized below transaction on my credit card no. [protected] but hdfc bank not solve my problem and charged this amount on my card and we have already requested with dispute form but bank has rejected my request so i request to please check and solve my issue and reverse my amount on my card.

                                        1.) 22.05.2020 citi motors fbd 414/-
                                        2.) 27.05.2020 zee entertainment 99/-
                                        3) 27.06.2020 zee5 http:/www.zl 99/-

                                        Thanks & regards

                                        Sudeep verma
                                        [protected]
                                        +1 photos
                                        HDFC Bank customer support has been notified about the posted complaint.
                                        Verified Support
                                        Jul 08, 2020
                                        HDFC Bank Customer Care's response
                                        Dear Customer,

                                        We have reviewed your comments and request you write to us at cc.[protected]@hdfcbank.com to enable us to do the needful.

                                        -Zubin
                                        HDFC Bank Customer Assistance
                                        Jul 09, 2020
                                        Updated by verma1991
                                        SIR WHAT THE STAUS
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