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HDFC Bank Complaints & Reviews

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Updated: Feb 20, 2026
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N
Nikita Tayade
Apr 26, 2023
Apr 26, 2023
This thread was updated on Apr 26, 2023
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I am often checking my hdfc acc, and was surprised by seeing the deductions again, i understand if there is any bounce payment then the bank will put the penalty charges, but there are two or three charges for the same month, which is absolutely incorrect, can any one please suggest me what needs to be done.
HDFC Bank customer support has been notified about the posted complaint.
Close your account, I'm facing the same issue.
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    NehaBisht07
    Apr 25, 2023
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    HDFC Bank wrong charge to hdfc credit card - offus emi

    My credit card is showing a charge:

    [protected] OFFUS EMI, PRIN NB:02, [protected] (Ref# 09999999981212010626266) 5, 039.87
    [protected] OFFUS EMI, INT NBR:02, [protected] (Ref# 09999999981212010626274) 322.96
    [protected] OFFUS EMI, PRIN NB:04, [protected] (Ref# 09999999981212010626241) 5, 458.86
    [protected] OFFUS EMI, INT NBR:04, [protected] (Ref# 09999999981212010626258) 645.73

    I...
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    mehtapankaj01
    from Vasai, Maharashtra
    Apr 24, 2023
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    Address: Vasai

    This is with reference to my child who is working with your reputed entity HDFC Bank. I am trying my level best to get in touch with the management regarding this issue but I am not getting any proper response for it. Mr. Jimit who is the manager of the branch holds my child for working even after banking working hours. She reached home lately and when called and ask the manager he straight away says ''this is not the right time to call pls call tomorrow ''
    This is not the right answer expected from an employee of your bank, I am Father of a daughter and I cannot just sit back calmly and wait my daughter coming home late night. And above this your employee branch manager talks in this way. As a father i want an explanation for this. Will your bank be responsible is anything happens to my daughter on her way home late night? Why is she been hold after working hours also? This is not the first time, it happened many times. Pls revert back
    HDFC Bank customer support has been notified about the posted complaint.
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      Pavan755
      from Visakhapatnam, Andhra Pradesh
      Apr 24, 2023
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      Hello sir
      Please send me a copy of the "no objection certificate" for the settlement that was done on my hdfc bank credit card.
      I would also request you to please clear my name from cibil as the settlement was successfully closed before the the end date. My details are mentioned below.

      Name : Malla Pavan Kumar
      Registered mobile number: [protected]
      Contact n umber: [protected]
      Mail : [protected]@yahoo.com
      Credit card number: [protected]
      HDFC Bank customer support has been notified about the posted complaint.
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        S
        Sr74355
        Apr 24, 2023
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        Website: Hdfc bank credit card

        Hello payu money in 31-03-23 my 12449 rs was debited in my card and I am not done this transaction plz confirm where I use this transaction my credit card ending 4163 plz provide me your contact details also
        My card is hdfc infinia metal card so plz provide me details
        HDFC Bank customer support has been notified about the posted complaint.
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          S
          sidzuka
          from NEW DELHI, Delhi
          Apr 23, 2023
          Apr 23, 2023
          This thread was updated on Apr 23, 2023
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          Address: NSP, New Delhi-110034

          HDFC has deducted a total of Rs. 7, 763 from my bank account without any intimation of maintaining a minimum balance. It was a salary account, to begin with, but no intimation was given of it being converted to a savings account. I started receiving emails to maintain a balance from September 2022 but in my statement, the amount has been debited from Feb 2022.

          Even the bank representatives are clueless and saying that I should have maintained my balance from March 2022 onwards but in my statement, Rs. 708 has been deducted thrice for the month of February 2022 itself.

          Without any mail or even an SMS, Rs. 7, 763 has been debited. HDFC is a fraud bank and is deducting amounts with baseless transactions. I want my money bank. We are not rich people and HDFC being a white-collar thief should return my money back.
          HDFC Bank customer support has been notified about the posted complaint.
          Dear Customer,

          At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the details of the charges for us to help you with the solution.

          -Anay, Service Manager
          HDFC Bank Customer Assistance
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            A
            Aina Mehra
            Apr 23, 2023
            Apr 24, 2023
            This thread was updated on Apr 24, 2023
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            Resolved

            I have been charged continuously since i agreed to increase my credit limit on the HDFC credit card which was ofcourse free of cost but my dues are never ending despite paying everything off I still keep getting charged for OFFUS EMI which no one from the customer service desk could ever confirm. I am also being charged GST for God knows what reason. I have been paying since the last 6 months and now have not paid for this month and HDFC Bank has been calling and harrassing me with calls by customer service executive shouting at me to pay my dues and calling scolding me for not being regular whereas i have been regular. I need my money back for this EMI charges that are fraudulent. I opened an HDFC account because I thought this was the best and most honest bank but I think it's time to I realised how this bank has been duping me for money. Is this how HDFC has been making money????
            Apr 30, 2023
            Complaint marked as Resolved 
            No steps have been taken to resolve my complaint. I am still getting calls from HDFC bank and they have been harassing me to make the payment. I need answers to this please
            HDFC Bank customer support has been notified about the posted complaint.
            Dear Customer,

            At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

            -Anay, Service Manager
            HDFC Bank Customer Assistance
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              K
              Krishna Chaitanya Vinjarapu
              from Hyderabad, Telangana
              Apr 22, 2023
              Apr 23, 2023
              This thread was updated on Apr 23, 2023
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              I am always called for HDFC bank credit cards and services etc, though I block them with various caller apps. I even get Robo calls for the same bank.

              This is very disturbing though i Opted for DND from my telecom subscriber. I have told people ( both my telecom provider and HDFC bank ) to block me from getting these unwanted calls but in vain.
              HDFC Bank customer support has been notified about the posted complaint.
              Dear Customer,

              At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

              -Anay, Service Manager
              HDFC Bank Customer Assistance
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                P
                Pramod kumar1
                from Hyderabad, Telangana
                Apr 22, 2023
                Apr 23, 2023
                This thread was updated on Apr 23, 2023
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                Address: [email protected]

                Have purchase i phone from Vijaya salesand there was 10% cashback if you pay through hdfc bank debit card but the cashback amount has not been credited in my account. It’s been a long time and no one is paying attention to my complaint neither hdfc nor vijay sales. The cashback has not been credited in the account despite being more than 90 days
                HDFC Bank customer support has been notified about the posted complaint.
                Dear Customer,

                At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                -Anay, Service Manager
                HDFC Bank Customer Assistance
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                  S
                  Shana1
                  from Lucknow, Uttar Pradesh
                  Apr 21, 2023
                  Apr 23, 2023
                  This thread was updated on Apr 23, 2023
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                  Address: HDFC Bank tekari chambers branch Lucknow, Uttar Pradesh

                  I used the card for one transaction, and later visited the branch where i was advised to put up auto-pay with another account that i get salary in.

                  Inspite of auto-pay, i kept getting messages that my payment is due. I went to the bank multiple times to get this checked wherein the credit card executive logged in my account and kept telling me nothing is due and that i should ignore the messages.

                  Since the amount in the messages kept on increasing, I grew suspicious and logged in to check again. This time even on my account it is showing due along with around 900 INR penalty for late payment and return of payment.

                  I fail to understand how it is my fault when I've repeated tried to understand those misleading messages by visiting the branch thrice.

                  Now I have to pay the penalty for trusting hdfc bank executives who told me nothing is due and i should ignore the messages.

                  Please help me I'm a working person and it's a big headache for me to visit the branch again and again.

                  The HdFC bank tekari chambers number on Google is not responsive, nor i can find another number on which i can talk to any executive.

                  This evening I have paid the total due amount of 4500. but it is still not reflecting in my account
                  May 25, 2023
                  Complaint marked as Resolved 
                  HDFC Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Apr 23, 2023
                  HDFC Bank Customer Care's response
                  Dear Customer,

                  At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                  -Anay, Service Manager
                  HDFC Bank Customer Assistance
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                    A
                    atish.sonkusale
                    from Pune, Maharashtra
                    Apr 21, 2023
                    Apr 21, 2023
                    This thread was updated on Apr 21, 2023
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                    This is my 6th complaient for HDFC bank for loan/balance transfer/ credit card, receivs multiple calls daily for the same . After pultting the number in DND still i am receiving the calls . On call when I tells them that my no in DND they says sorry and cut the call .. this is my daily task
                    recent call from few min ago from mobile no - [protected]

                    Block my no completely for loan/balance transfer/ credit card
                    My mobile no : [protected]
                    HDFC Bank customer support has been notified about the posted complaint.
                    Dear Customer,

                    At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the caller details for us to help you with the solution.

                    -Anay, Service Manager
                    HDFC Bank Customer Assistance
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                      A
                      Aditc
                      from Kolkata, West Bengal
                      Apr 21, 2023
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                      Credit card collection department

                      Address: Tollygunge Kolkata

                      I adit Chaudhari have a credit card of this bank from july 2022 with a limit of 20000 rs. Also i had lost my job on September 2022 and before that i have made regular payments. Also i would like to inform that i have made payments in December January and February. But due to financial issues i have missed payments from march 2023 till now and i have also asked for a general settlement plan for myself cause i want to settle this debt but the...
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                      aastha chandok
                      Apr 20, 2023
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                      I don’t get my otp on my email id, it only comes on my phone messages

                      Customer id[protected]
                      Email - [protected]@gmail.com

                      Please activate this asap
                      HDFC Bank customer support has been notified about the posted complaint.
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                        protea1
                        Apr 20, 2023
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                        I have been trying to pay few bills via Billdesk through HDFC online banking, i am not receiving OTP, this has been the case for the past 3 to 4 days. Can you help?
                        HDFC Bank customer support has been notified about the posted complaint.
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                          Ishtiaque1
                          Apr 20, 2023
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                          Account Blocked NRI

                          Address: Fraser town Bangalore
                          Website: Hdfcbank.com

                          I am an NRI and I have NRE and NRO account with HDFC bank.

                          I updated my address recently as per my Addhaar and I received a sms and email asking to visit nearest branch and my account is blocked.

                          Being NRI how can I visit any branch? This is absurd. Need the account to be activated again immediately.

                          Let me know if anything is required from my side...
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                          ashish161989
                          Apr 19, 2023
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                          HDFC charged unnecessarily against my VIP Lounge usage.
                          In Jan month, I used to visit Mumbai and used VIP Lounge, as per earlier understanding there were no charges against 1 VIP Lounge per month but HDFC wrong charged 2254.50 INR + GST 18%

                          This is still mentioned on the HDFC website :

                          Why you should use a Credit Card

                          There are several benefits to using a Credit Card with travel privileges (or, one that is specially designed for overseas travel)

                          Airport lounge access – You can enjoy a comfortable wait for your flight in special lounges, unaffected by the chaos. The majority of banks have tie-ups with airport lounge chains, allowing you to enjoy these services free of cost – or for a small charge, depending on the type of card hold. With the HDFC Bank Regalia Credit Card, you enjoy a complimentary Priority Pass membership that offers access to 1000+ airport lounges across the world. With Regalia First, you get three complimentary international lounge access each year!
                          HDFC Bank customer support has been notified about the posted complaint.
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                            Kpc1977
                            Apr 19, 2023
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                            Address: Miraj maharastra
                            Website: Hdfc bank

                            Hi. I'm have been using Hdfc for quiet some time, recently I have opened 2020 nre&nro account where do tax on the saving 30% even after submitting DTAA still keep in saying descrpence while it's error all the time raised serval emails with nri help desk as well as local branch Miraj maharastra.
                            Just cummications throught mails but not yet resolved the issues.
                            Unsatisfactory with the responce from grievance as well nri help desk.
                            Very bad service.
                            HDFC Bank customer support has been notified about the posted complaint.
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                              BOKAVI Sumi
                              Apr 19, 2023
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                              Address: Kohima, Nagaland

                              Please refer the following rail ticket cancellation which are confirmed by railways regarding refund amount. The same amounts are not yet credited to my account. Please do the needful on an urgent basis.

                              1.
                              Dear Customer,
                              We wish to inform you that, with reference to refund against PNR Number [protected] /IRCTC Transaction ID [protected], an amount of Rs. 3405.84 has been processed as per below details:

                              Date of cancellation of E-Ticket/Date of failure of E-Ticket booking: 26-Nov-2022
                              Refund processing date: 29-Nov-2022
                              Refund amount: 3405.84
                              Refund reference no: [protected]

                              Payment Option used : Credit & Debit cards / Net Banking / Wallet / UPI (Powered by HDFC)(MOBILE_PG)
                              Booking reference no:[protected]

                              2.
                              Dear Customer,
                              We wish to inform you that, with reference to refund against PNR Number null /IRCTC Transaction ID [protected], an amount of Rs. 4071.45 has been processed as per below details:

                              Date of cancellation of E-Ticket/Date of failure of E-Ticket booking: 26-Nov-2022
                              Refund processing date: 29-Nov-2022
                              Refund amount: 4071.45
                              Refund reference no: [protected]

                              Payment Option used : Credit & Debit cards / Net Banking / Wallet / UPI (Powered by HDFC)(MOBILE_PG)
                              Booking reference no:[protected]

                              3.
                              Dear Customer,
                              We wish to inform you that, with reference to refund against PNR Number [protected] /IRCTC Transaction ID [protected], an amount of Rs. 1500.84 has been processed as per below details:
                              Date of cancellation of E-Ticket/Date of failure of E-Ticket booking: 26-Nov-2022
                              Refund processing date: 29-Nov-2022
                              Refund amount: 1500.84
                              Refund reference no: [protected]
                              Payment Option used : Credit & Debit cards / Net Banking / Wallet / UPI (Powered by HDFC)(MOBILE_PG)
                              Booking reference no:[protected]
                              HDFC Bank customer support has been notified about the posted complaint.
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                                Sanusandra
                                from THRISSUR, Kerala
                                Apr 19, 2023
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                                Hello sir,

                                This is in reference to the transaction made in my account under the header of depository charges; without any intimidation by the hdfc bank.

                                Kindly be informed that an amount of rs 885.00/- was deducted from my savings/salary account on 13rd APR 2023 under the name of depository charges APR-2023

                                Initially when we did not have demat account they forced us to create one without intimating us that they are going to charge annual fees . This is very bad and disappointing. And i have never used the demat account till now.. If i call the customer care they will not have answers. And they will not communicate that they are charging.
                                This is not first time it's happened two times in last 2 years Total 1768 was debited from account. Please refund it back

                                Please do the needful as earliest.

                                Regards
                                Sandra sujith
                                HDFC Bank customer support has been notified about the posted complaint.
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                                  BOKAVI Sumi
                                  Apr 19, 2023
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                                  Please refer the following rail ticket cancellation which are confirmed by railways regarding refund amount. The same amounts are not yet credited to my debit card no : [protected]. Please do the needful on an urgent basis.

                                  1.
                                  Dear Customer,
                                  We wish to inform you that, with reference to refund against PNR Number [protected] /IRCTC Transaction ID [protected], an amount of Rs. 3405.84 has been processed as per below details:

                                  Date of cancellation of E-Ticket/Date of failure of E-Ticket booking: 26-Nov-2022
                                  Refund processing date: 29-Nov-2022
                                  Refund amount: 3405.84
                                  Refund reference no: [protected]

                                  Payment Option used : Credit & Debit cards / Net Banking / Wallet / UPI (Powered by HDFC)(MOBILE_PG)
                                  Booking reference no:[protected]

                                  2.
                                  Dear Customer,
                                  We wish to inform you that, with reference to refund against PNR Number null /IRCTC Transaction ID [protected], an amount of Rs. 4071.45 has been processed as per below details:

                                  Date of cancellation of E-Ticket/Date of failure of E-Ticket booking: 26-Nov-2022
                                  Refund processing date: 29-Nov-2022
                                  Refund amount: 4071.45
                                  Refund reference no: [protected]

                                  Payment Option used : Credit & Debit cards / Net Banking / Wallet / UPI (Powered by HDFC)(MOBILE_PG)
                                  Booking reference no:[protected]

                                  3.

                                  Dear Customer,
                                  We wish to inform you that, with reference to refund against PNR Number [protected] /IRCTC Transaction ID [protected], an amount of Rs. 1500.84 has been processed as per below details:
                                  Date of cancellation of E-Ticket/Date of failure of E-Ticket booking: 26-Nov-2022
                                  Refund processing date: 29-Nov-2022
                                  Refund amount: 1500.84
                                  Refund reference no: [protected]
                                  Payment Option used : Credit & Debit cards / Net Banking / Wallet / UPI (Powered by HDFC)(MOBILE_PG)
                                  Booking reference no:[protected]
                                  HDFC Bank customer support has been notified about the posted complaint.
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