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HDFC Bank Complaints & Reviews

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Updated: Nov 26, 2025
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K
kunal desale
Mar 29, 2023
Mar 31, 2023
This thread was updated on Mar 31, 2023
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My EMI was bounced once and the applicable penalty charges was deducted from my HDFC bank account on time. But now EMI RTN charges Rs. 236 for December month of 2022 are again deducted from my bank account in 27th March 2023 without any message or notification. What are these charges and why should I pay this as I have already paid penalty ?
HDFC Bank customer support has been notified about the posted complaint.
Dear Customer,

Thanks for connecting with us. We are happy to help. Click on https://leads.hdfcbank.com/applications/webforms/apply/MoneyPlus_Benefits_SM_Com... to submit the complete concern along with the charges details for further assistance. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

Anay,
HDFC Bank Customer Assistance
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    Balaguru Naganathan
    Mar 29, 2023
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    Agent code deactivate

    Dear sir,
    i am balaguru holding a agent code in your esteemed concern, due to better career opportunity i want to deactivate the code, i have been following Mr.Rajivgandhi BM of the karaikudi branch from 24/02/2023, till now there is no response,
    I want to deactivate my license number and pan number from the irda portal. My HDFC license number 60562043, and my pan number is ARZPB6488K
    Pls do needful for deactivate my...
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    Balaguru Naganathan
    Mar 29, 2023
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    Address: karaikudi

    I want to deactivate my license number and pan number from the irda portal. My HDFC license number 60562043, and my pan number is ARZPB6488K
    Pls do needful for deactivate my license number and pan number from irda portal.
    i have been following Mr.rajiv gandhi BM of karaikudi for the past 2 months there is no response from your team pls do the needful
    Name: Balaguru
    email-id: [protected]@yahoo.com
    mobile: [protected]
    agent code:60562043
    PAN: ARZPB6488K
    HDFC Bank customer support has been notified about the posted complaint.
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      Balaguru Naganathan
      Mar 29, 2023
      Apr 5, 2023
      This thread was updated on Apr 5, 2023
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      Address: karaikudi

      I want to deactivate my license number and pan number from the irda portal. My HDFC license number 60562043, and my pan number is ARZPB6488K
      Pls do needful for deactivate my license number and pan number from irda portal.
      HDFC Bank customer support has been notified about the posted complaint.
      its ressolved
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        Z
        Zaiyad
        from Pune, Maharashtra
        Mar 29, 2023
        Mar 29, 2023
        This thread was updated on Mar 29, 2023
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        Address: Pune

        Hi Team,

        Please resolve my query of dual PAN as it is confirmed with income tax department the PAN is surrendered PAN No. CTBPS0791J and NSDL has also verified my surrendered PAN and they have processed my new PAN which I have received from NSDL new PAN OCFPS3941P this query is coming always when I am applying for loan as it is updated from HDFC in the RIC please resolve my query as it is impacting my loan approval.

        Regards,
        Zaiyad Shaikh
        [protected]
        HDFC Bank customer support has been notified about the posted complaint.
        Call me if you can
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          Zaiyad
          from Pune, Maharashtra
          Mar 29, 2023
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          Address: Pune
          Website: Regarding RIC process of BANK

          Hi Team,

          Please update my loan query as the bank has updated in the RIC portal the dual PAN problem I had solved the query of my dual PAN with income tax and have surrendered my old PAN that is CTBPS0791J and it has been verified by NSDL and got my new PAN which is verified by NSDL and Income Tax Department it has been printed and provided to me and the query is every time coming when I am applying for my loan my new PAN is OCFPS3941P.
          This is creating the problem for me when ever I am applying for loan please remove this from RIC my dual PAN query.

          Regards,
          Zaiyad Shaikh
          [protected]
          HDFC Bank customer support has been notified about the posted complaint.
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            A
            avinashrmenon
            Mar 29, 2023
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            Resolved

            ISAQMC Charges

            INR 275 was deducted from my account for ISAMQC charges for Oct to Dec 2022. I have not subscribed for mutual funds services ever. Please refund the charges and discontinue mutual fund services if it has been activated from the banks end without my consent.

            Transaction Date: 09 Feb 2023
            Transaction Details: ISAQMC-Jul-Sep[protected]MIR[protected]
            Ref Num: MIR[protected]...
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            avinashrmenon
            Mar 29, 2023
            Mar 29, 2023
            This thread was updated on Mar 29, 2023
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            INR 275 was deducted from my account for ISAMQC charges for Oct to Dec 2022. I have not subscribed for mutual funds services ever. Please refund the charges and discontinue mutual fund services if it has been activated from the banks end without my consent.

            Transaction Date: 27 Mar 2023
            Transaction Details: ISAQMC-Oct-Dec[protected]MIR[protected]
            Ref Num: MIR[protected]
            HDFC Bank customer support has been notified about the posted complaint.
            Dear Customer,

            Thanks for connecting with us. We are happy to help. Click on https://leads.hdfcbank.com/applications/webforms/apply/MoneyPlus_Benefits_SM_Com... to submit the complete concern along with the Charges details for further assistance. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

            Anay
            HDFC Bank Customer Assistance
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              C
              ChandrikaL
              from Bengaluru, Karnataka
              Mar 28, 2023
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              Address: 34, Race course Road, Bengaluru

              - Date of incident : 20 March 2023

              I want to complain about the fraud campaign run by HDFC life insurance, Race course road branch, Bengaluru. I had been promised free health insurance of 10 Lakh coverage for buying 1 lakh sampoorna jeevan, but said the health cards will be issued 40 days later. However, since I was to travel outside country, they promised to get it processed by April 10, 2023

              Not trusting, I went physically to office and met Mr. Vishal and Mr. Vijay who gave me all false promises and got Life insurance processed. Yet no receipt or acknowledgment that the health insurance policy will be processed. It's been 5 days since my Life insurance is issued and nothing has been done to process my health insurance. They are playing this game with so many people
              HDFC Bank customer support has been notified about the posted complaint.
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                P
                parwez.alam
                from Chandannagar, West Bengal
                Mar 28, 2023
                Mar 31, 2023
                This thread was updated on Mar 31, 2023
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                Address: Chandannagar

                Please help to provide relieving Letter.
                Name : Parwez Alam.
                Employee Code :CP06356
                Date of Joining : June 20, 2008 Kolkata .
                Role: Contact Sales Executive in HDFC BANK LTD. Branch: Chandannagar. Deate of Leaving: 07th June 2009.
                Please provide the Relieving Letter.
                HDFC Bank customer support has been notified about the posted complaint.
                Dear Sir,

                We sincerely regret the inconvenience caused. We request you to forward your email at Exit.[protected]@hdfcbank.com and RefCheck.[protected]@hdfcbank.com for further assistance.

                -Ajay, Service Manager
                HDFC Bank Customer Assistance
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                  V
                  vishalbhuva
                  from Mumbai, Maharashtra
                  Mar 28, 2023
                  Mar 31, 2023
                  This thread was updated on Mar 31, 2023
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                  Foreclosure charges of personal loan

                  Address: Vasai West

                  Sir/Madam,
                  I am trying to foreclose the entire personal loan taken last year February 2022 outstanding today i.e.28/03/2023 is Rs.2, 32, 846 but they are charging foreclose charges on it @ 4.72% on the principal amount outstanding which is too high for common person who repay their loan without any default during repayment. I also speak with HDFC personnel who gave the reference of RBI guidelines and reluctant to do anything in this...
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                  BIBHU PRASAD PRUSTY
                  Mar 28, 2023
                  Mar 29, 2023
                  This thread was updated on Mar 29, 2023
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                  Food plus card lost. Please issue new card

                  My existing food plus card is list.
                  I'm working in TCS.
                  Please issue a new food plus card.
                  Thanks...
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                  Ani arun
                  Mar 28, 2023
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                  I ordered nutripro blender from Amazon on march.i didn't received it .but it showed as delivered so I called customer service and told about the issue., they told they will refund the amount on 11 of march but didn't get it., so called customer service again and they gave me refund reference number[protected].i didn't receive my refund still., so please initiate my refund
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                    R
                    Ravindra Chandamala
                    from Hyderabad, Telangana
                    Mar 27, 2023
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                    Address: Hyderabad

                    I have just noticed that Rs 295 deducted from HDFC SB A/c with out my knowledge. Recently I have done a Mutual Fund transaction through Net Banking. But during that time I haven't had any information about this Charge nor the Bank has warned me. How can you people do such transactions with out one's knowledge. I demand that my amount should be credited back to my account.
                    HDFC Bank customer support has been notified about the posted complaint.
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                      AsadSyed
                      Mar 27, 2023
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                      I was charged 450 rupees EMI RTN Charges for the month of March 2023 without any clear explanation. I have an active gold loan with the HDFC bank and I am paying the EMI dues without any delays. The HDFC bank's customer service is waste of time. Always keeping the customer on hold. I was unable to speak to a CSR with clear knowledge of what is happening with the account and the CSR was not aware of the process.
                      HDFC Bank customer support has been notified about the posted complaint.
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                        Rahul19992
                        Mar 27, 2023
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                        Dear Sir, all the formalities from my side are complete as requested, ie kyc, account is still blocked. You are not replying to my mails also .

                        UserId: 7234754
                        HDFC Bank customer support has been notified about the posted complaint.
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                          Gracelily
                          Mar 27, 2023
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                          Address: Mumbai

                          The bank is not providing any option to receive the OTP for online transactions on the registered email id. As all the banks provides this option as only mobile number to receive OTP is kind of restricting my transaction and compelling to depend fully upon mobile network Service provider. Since I stay in low or almost zero network service area it becomes difficult to do any online transactions without receiving OTP over phone. This is really a failure for a reputed bank like HDFC. Since all other banks I use provides service to receive OTP over registered email id. All following RBI guidelines to do so. Mentioning this so called RBI guidelines as HDFC customer care keeps on insisting and repeating same line that RBI guidelines do not allow banks to send OTP over registered email id. I am really tired to fight with HDFC bank over OTP issue. The only solution remains if bank is not providing solution for the ease of customer, to close down 15 years old account with you.
                          HDFC Bank customer support has been notified about the posted complaint.
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                            S
                            Syed Ayatulah
                            Mar 26, 2023
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                            Address: Digha Bypass, Contai-721401

                            I am not sure about this but as of my knowledge while withdrawing cash a customer should always be vigilant towards keeping his ATM PIN a secret.
                            Firstly, the security guard was standing at the doorway talking to some guy with the ATM door half opened. I was confused if he's in line or a security guard.
                            When I was inside the ATM he was in his same position standing just beside me while I was withdrawing my cash. I asked him politely to either go outside or move from my proximity.
                            It's just this that caused him to start saying all sorts of slangs and provocative words. I am this close to go to the bank and lodge a complaint. Correct me if I am wrong, are security officials allowed to just stand beside consumers while they withdraw cash?
                            HDFC Bank customer support has been notified about the posted complaint.
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                              Chandradhar Rao
                              Mar 25, 2023
                              Apr 2, 2023
                              This thread was updated on Apr 2, 2023
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                              My account has been on hold since a month.
                              The welcome letter was undelivered to my address (which is HDFC bank's fault) and after that the put my account on hold.
                              I am not able to withdraw money nor transfer funds from my savings account.
                              My salary goes into this account and I have to make emergency transactions.
                              The re-delivery of the welcome letter is not even started.
                              HDFC Bank customer support has been notified about the posted complaint.
                              Dear Customer,

                              Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                              -Anay
                              HDFC Bank Customer Assistance
                              Dear Customer,

                              Let us look into it for you. Please click on hdfcbk.io/k/DUvfER13Ax9 and share your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                              -Anay
                              HDFC Bank Customer Assistance
                              I am glad to say hdfc has resolved the issue in 5 days of time.
                              Thanks for the quick solution
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                                S
                                Samresh79
                                from Thane, Maharashtra
                                Mar 24, 2023
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                                Address: I-106,RNA courtyard, sector 8, Mira road east

                                Dear Sir/Madam,

                                This is to bring to your kind notice that the HDFC credit card department has generated a bill amount of 106200₹ for my regalia hdfc credit card ending 3941.

                                The 4 EMIs that they have included in the bill do not exist and the same was cancelled and refunded back by the Flipkart merchant on 17th Jan 2023.
                                But still they have included that in the 02 March 2023 bill generated.

                                I have sent several email to them to bring to notice that the all the 4 transactions have been refunded and the emis to do not exist and the same was brought to notice to them on 08th March 2023.

                                After several emails, one gentleman from hdfc credit card department calls up and says that the the customer has to notify the hdfc credit card department, if there has been any refund back to the card and it is not their responsibility and he said that they will let let me know, how much to pay by 22nd March 2023.

                                My billing amount was 22nd March 2023 and my outstanding as per them was 106200₹, i repeatedly ask them, how much i need to pay them by 22nd March 2023, as they admitted that they will cancel all the 4 EMIS.

                                I paid 57000₹ upfront just to avoid any interest payment by 22nd March 2023.

                                Today on 24th March 2023, they sent me an email that the full amount of 106200₹ has to be paid by me and also the interest amount generated.

                                All the 4 EMIS were cancelled in Jan 2023 month and the money was deposited back to my credit card by Flipkart but still they continued all the 4 EMIS on the 02nd March 2023 bill.

                                I am attaching all the proof available with for the correspondence but the hdfc credit card department has been purposely waiting to levy interest rates on me, in case of any default.

                                In their email they still say one of the emi is still active.

                                I need help from the RBI to punish this hdfc credit card and generating fraudulent bills and their resolution takes so much time and they blame the customer that we were trying to contact you but you were not reachable but they won't reply on email, just to avoid any litigation.

                                My prayer to you is that they have purposely added all the EMIS, even though they were all refunded back to the card and they say that it is the customer responsibility to tell them regarding the refund.

                                I am attaching all the proof available with me.
                                I am presently in dubai for work but i have been harrased by hdfc credit card department.

                                Regards
                                Samaresh Pal
                                +7 photos
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