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HDFC Bank Complaints & Reviews

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Updated: Nov 26, 2025
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P
PhilChan
Mar 15, 2023
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My name is Chandan Mehta. I got an SMS from HDFC bank saying the welcome kit was returned undelivered and thus my account was blocked. but the thing is I did.t received any SMS or call from the delivery guy prior to the incident.
HDFC Bank customer support has been notified about the posted complaint.
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    P
    Mar 14, 2023
    Mar 15, 2023
    This thread was updated on Mar 15, 2023
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    Address: Panipat

    I am came to know that the HDFC BANK has got passed an ex-parte award in their favor from the Ld. Arbitral Tribunal at Sonipat dated 11.01.2023 vide arbitration case no.HDFC/NSJ/684/2022. It is pertinent to mention here that all the above said proceedings had been done by the HDFC BANK without giving any intimation and information to me
    The owner of the car in this award, Rakam Singh, has passed away. After his death, he had visited your branch many times in Panipat, taking his death certificate and loan insurance policy. But your manager there refused to listen to us and said, you yourself should fight the people with the insurance policy.
    Please give me the NOC of our vehicle, else I will file your case.
    HDFC Bank customer support has been notified about the posted complaint.
    Dear Customer,

    Thanks for connecting with us. We are happy to help. Click on https://leads.hdfcbank.com/applications/webforms/apply/MoneyPlus_Benefits_SM_Com... to submit the complete concern along with the necessary details for further assistance. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

    -Anay
    HDFC Bank Customer Assistance
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      S
      Sakshishedha
      from Noida, Uttar Pradesh
      Mar 14, 2023
      Mar 15, 2023
      This thread was updated on Mar 15, 2023
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      Address: HDFC Bank, Vasant Vihar branch, Delhi, India

      I received my Regalia credit card bill 14 March 2023.

      I have been charged with 1.18% (Rs. 5.90) of surcharge on petrol transaction dated 03 March 2023. While the surcharge waiver is shown as 1.00% (i.e. Rs. 5.01)

      I request HDFC to correct the discrepancy and waive the entire surcharge amount.
      +1 photos
      HDFC Bank customer support has been notified about the posted complaint.
      Dear Customer,

      Thanks for connecting with us. We are happy to help. Click on https://leads.hdfcbank.com/applications/webforms/apply/MoneyPlus_Benefits_SM_Com... to submit the complete concern along with the necessary details for further assistance. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

      -Anay
      HDFC Bank Customer Assistance
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        S
        Sakshishedha
        from Noida, Uttar Pradesh
        Mar 14, 2023
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        Address: HDFC Bank Limited, Vasant Vihar Branch, Delhi, India

        I am a HDFC Regalia Credit card customer.

        On Feb 14 2023 I received my credit card E-statement stating amount to be Rs. 10605.
        However, when i manually add the transaction amounts it adds up to Rs. 10604.52. And there are no additional charges/ taxes that are applicable.

        I immediately informed to customerservices.[protected]@hdfcbank.com. They informed me that they have rounded of the total amount. (Email copy attached)

        I requested them that there is no such T&C that binds me pay any round off amount in one month in advance to the credit card provider. I requested them to correct the shown Due Amount without rounding off as i am not paying the bill in cash.

        However, Ms. Kaushalya K (Customer Service Officer/ HDFC Bank) sent me copy pasted their earlier reply. (copy of email attached)

        My issue still has not been resolved and further aggravating my experience, my this month's Credit E-Statement (March 2023) is again received with rounded off Total amount Due.

        Thus, in view of above I once again HDFC to correct this error in all of my credit card statements. I have never consented to pay any amount big or small in advance to HDFC credit card services.
        +2 photos
        HDFC Bank customer support has been notified about the posted complaint.
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          M
          manojkrajak
          from Gwalior, Madhya Pradesh
          Mar 14, 2023
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          I have charged Rs 885 as depository charges without my confirmation for Demat facility which i am not using. I have open the demat account after assurance of Banking staff for Nil Charges. I need my refunc back.
          HDFC Bank customer support has been notified about the posted complaint.
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            S
            Soma9563
            Mar 14, 2023
            Mar 15, 2023
            This thread was updated on Mar 15, 2023
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            Sir this is kind to inform you that before 1 ye i was buy a air condition in hdfc finance .My hdfc finance loan account number is[protected].There still active emandate or ecs system.Pls deactivate my ecs system on my loan account.Lot of money deducted in my pnb bank account there still active ecs system.
            HDFC Bank customer support has been notified about the posted complaint.
            Dear Customer,

            Thanks for connecting with us. We are happy to help. Click on https://leads.hdfcbank.com/applications/webforms/apply/MoneyPlus_Benefits_SM_Com... to submit the complete concern along with the necessary details for further assistance. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

            -Anay
            HDFC Bank Customer Assistance
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              S
              Sagar Baban Sathe
              Mar 14, 2023
              Mar 16, 2023
              This thread was updated on Mar 16, 2023
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              Address: CTS No 154, Ground & Mazzanine Floor Mundhwa Pune - 411036

              Dear sir,
              I applied last week in HDFC bank Mundhwa branch almost 9000 rupees deducted but still not got my refund please return it to me immediately I am still very upset. Who gave you the right to deduct my salary without giving me any notice?
              Allready Bank had withdrawn Rs 2800 from me last month
              I have been wronged I have been cheated by HDFC Bank but give me justice
              +1 photos
              HDFC Bank customer support has been notified about the posted complaint.
              Dear Customer,

              Thanks for connecting with us. We are happy to help. Click on https://leads.hdfcbank.com/applications/webforms/apply/MoneyPlus_Benefits_SM_Com... to submit the complete concern along with the charges details for further assistance. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

              Anay
              HDFC Bank Customer Assistance
              Dear Customer,

              We sincerely regret the inconvenience. We are looking into your email via 98296782 and will revert to you on before March 20, 2023. We appreciate your cooperation and patience in the interim.

              Anay,
              HDFC Bank Customer Service Assistance
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                D
                Deepak Vibhandik
                Mar 13, 2023
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                I am getting unwanted calls from HDFC LIFE for avail loan on saving plan and insurance. Are we save to take loan?
                Request you to stop all calls.
                [protected] calls in last three days. 10 March to 13 March.
                HDFC Bank customer support has been notified about the posted complaint.
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                  R
                  Romin Memon
                  Mar 13, 2023
                  Resolved
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                  Resolved

                  Address: HDFC Bank Relief road branch

                  I have done an international transaction of 3546.35 Rs and HDFC has deducted 182rs TCS + DC INTL POS TXN MARKUP 2412.73 + DC INTL POS TXN MARKUP 170.04 Rs in next 3 days.
                  This is a mistake from their side I believe and I would like the refund back.

                  Name - Romin Memon
                  Acc no - [protected]
                  IFSC CODE - HDFC0000901
                  +1 photos
                  Mar 13, 2023
                  Complaint marked as Resolved 
                  I went to the bank and they explained me the charges. I misunderstood the deduction. This was for a transaction done 2 months back and not now.
                  HDFC Bank customer support has been notified about the posted complaint.
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                    A
                    Aseem Mittal
                    Mar 11, 2023
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                    Not able to make online payments using net banking

                    I am not able to make payments/ purchases at any of the third-party websites such as Amazon, Flipcart, IRCTC, PSPCL, etc. using net banking. I have shown the same issue to your employees/ RMs in the HDFC main branch at Bathinda, but unfortunately, they were not able to solve the problem.

                    As suggested by HDFC branch personals, I have filled the e-age forms, Increased and Decreased TPT limits, and filled forms to activate the...
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                    Anandhan Udhayakumar
                    from Chennai, Tamil Nadu
                    Mar 11, 2023
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                    Address: Anakaputhur, Chennai

                    Its almost a year now hdfc telecallers continues to call me asking to take loan with them. I have explained multiple times that I am in no need of one. But these guys don't stop. When I ask them to stop calling, one of the lady is supercool asking me to keep my no in DND, which is already registered under DND as per my service provider. I have also raised complaints with airtel on this by sharing the numbers. But its all useless. I work in odd shift timings and these guys always find the exact time I sleep and call me. I marked most of their numbers as spam still I get calls. What can be done? Should I raise it with the local police? Please advise this is becoming worse now ..
                    HDFC Bank customer support has been notified about the posted complaint.
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                      R
                      Rabe
                      Mar 11, 2023
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                      This is in reference to the transaction made in my account under the header of depository charges; without any intimidation by the hdfc bank.

                      Kindly be informed that an amount of rs 826.00/- was deducted from my savings/salary account on 10 March 2023 under the name of depository charges.

                      Initially when we did not have demat account they forced us to create one without intimating us that they are going to charge annual fees and i received the call earlier from customer care i also speak him deny of this service. Now all of a sudden they have charged rs 826 .00/-.. This is very bad and disappointing. And i have never used the demat account till now.. If i call the customer care they will not have answers. And they will not communicate that they are charging.. If they would had communicated that even if i don't use the account, still would be charged then i would have closed the account.

                      And after all we are working hard and earning money. Kindly suggest how do we proceed with the same to ensure that in future, no such issue is encountered.

                      Also, i request you to please refund the deducted amount to my savings account

                      Thanks
                      HDFC Bank customer support has been notified about the posted complaint.
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                        A
                        Ashwith kumar
                        Mar 11, 2023
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                        Address: Hno 6-191, Gajwel near GMR COLLEGE

                        Iam Ashwith Kumar from Hyderabad. Rs 885 deducted from Hdfc bank it's a kind request to refund the amount as soon as possible. I have never used an Demat account or Hdfc account. It's kind request to send refund the amount.

                        Account no:-[protected]
                        HDFC Bank customer support has been notified about the posted complaint.
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                          A
                          Adesh Kumar Tripathi
                          Mar 11, 2023
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                          Address: Mumbai

                          Hi Sir/Madam,
                          I am writing this email to bring to your attention an unfortunate incident that I experienced today with an HDFC personal loan executive named Nancy.

                          Earlier today, I received an unsolicited call from Nancy who claimed to be calling from HDFC personal loan department. She requested me to share my personal documents for personal loan. I clearly denied her request and told her that I did not raise any such request for a personal loan. Despite my clear refusal, she continued to call me multiple times, pressuring me to share my personal documents.

                          As if that was not enough, she went on to call me on WhatsApp and started abusing me along with her male colleague. This was a completely unacceptable behavior from a representative of your esteemed organization.

                          I am writing this email to bring this incident to your notice and to request you to take appropriate action against Nancy and her male colleague for their unprofessional behavior. I also urge you to take steps to ensure that such incidents do not happen in the future, as they have the potential to tarnish the reputation of your organization.

                          I look forward to hearing from you soon about the action that you would be taking on this matter.

                          Sincerely,

                          Adesh
                          HDFC Bank customer support has been notified about the posted complaint.
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                            patilsushant1
                            from Mumbai, Maharashtra
                            Mar 11, 2023
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                            Address: mumbai

                            Hi myslef sushant patil

                            my credit card emi is with hdfc bank from croma
                            and i have been charged twice in month of jan'23

                            OFFUS EMI, PRIN NB:03, [protected] (Ref# 09999999980113005132438) -22, 592.52

                            OFFUS EMI, PRIN NB:03, [protected] (Ref# 09999999980113005132453) - 21, 044.97
                            HDFC Bank customer support has been notified about the posted complaint.
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                              S
                              Mar 10, 2023
                              Resolved
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                              12 amb charges deducted from my account

                              I had an hdfc account last March 8th 2023
                              They deducted 12 amb charges in one day of non maintaining balance
                              I had started working with urban company so I linked up my hdfc account for depositing my earning payout as from lock down due to Covid 19 I wasn't able to maintain balance in my account work was affected this year from Feb I got work so I started earning I maintained balance
                              On one day on 7th March 2023 balance...
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                              AshviniJ
                              from Pune, Maharashtra
                              Mar 10, 2023
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                              Address: Pune, Maharashtra

                              My mobile number registered with HDFC Bank is linked with someone else's HDFC credit card account. I keep receiving phone calls & SMSs from HDFC BANK to repay the amount. Tried to resolve the issue through RM, visiting bank, writing emails to customer care. But nothing works. Linking my mobile number( which is with me for last 18-20 yrs) to someone else's account is breaching privacy.
                              HDFC Bank customer support has been notified about the posted complaint.
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                                NaveenK26
                                from Bengaluru, Karnataka
                                Mar 9, 2023
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                                I had HDFL Life policy Number 15489275. There was a pending amount that they should have settled. I had received an email saying the amount has been transferred to my account, which i saw today.
                                As i had not received any amount in my active ICICI account, i called the customer care. As i spoke to them i got to know that they had transferred the amount to BENEFICIARY account which is my wife Veena S. I asked them which bank they said HDFC. But she had never opened any account with HDFC bank.
                                Further when i asked they said they have the UTR details and i should check with all the accounts that the beneficiary has. which was not possible as she only one account with a local bank. When i asked to talk to the Manager she also mentioned the same. As i asked her repeated to get the right details she disconnected my call.
                                HDFC Bank customer support has been notified about the posted complaint.
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                                  Parameswarancn
                                  from Thrissur, Kerala
                                  Mar 9, 2023
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                                  I've Purchased one item from amazon on December 2022 (Date is around first or second of December). and returned it the same day i got it because of faultiness.I've used my friends credit card and i thought amount will be credited from amazon to card after cancelling returning order, and same happened .But in the bill Emi started without our knowledge and we only found it recently .also my friend payed bill on exact date without checking bill.So when third emi came he checked his bill as there were no other emi's were pending without his knowledge and he found this.We complained to amazon and HDFC credit card department and got cold responses.Total amount is 9596/ and we think the emis are 3156+199, 3198, and 3241.12 with its interest.Need help to solve and need refund with clarity in these emis as we are doubting that these had happened before to us.
                                  HDFC Bank customer support has been notified about the posted complaint.
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                                    Parameswarancn
                                    from Thrissur, Kerala
                                    Mar 9, 2023
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                                    On first December I've purchased one item from amazon by credit card EMI.But after receiving it was returned due to faulty item.and on 5th of December same amount was returned to credit card.but when bill came emi started and we didn't notice till February because emi was credited to credit card .when i inquired about it nobody wants to solve it but wanted to pass this issue to one-another. Needed to solve it very urgent because i;ve used somebody else's card and they notified me about this.Pls Solve this issue.

                                    Total Amount 9596/-

                                    Deducted as -3156, 3198, 3241.12 with emi charge .
                                    HDFC Bank customer support has been notified about the posted complaint.
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