HDFC Bank Complaints & Reviews

On 10th of April I saw an ad of airbuds for 99 rupees, so I intented to buy it from my credit card but as soon as I clicked on the link I started to recieve OTP's but none of it was working, and suddenly two amounts of something around 24, 000 were transacted from my credit card. Also, I recieved a message after it that my transaction has been declined. I am feeling totally cheated and helpless right now. I've talked to the cutomer care and they said to block the card which I agreed upon, I also wrote 3 mails to the HDFC cutomer care services. I've been frauded clearly in this situation. Kindly, Help me and resolve my Issue. Also, please help me to get my money refunded back.
Gulam Rabbani

Dear Concerned,

This is to bring to your notice about the mental agony caused to myself and my father (Senior Citizen) who is on wheelchair support for flight booking that we had done via HDFC Smartbuy GOIBIBO GOFIRST AIR.
We had done our booking like always via HDFC Smartbuy as that has been reliable to date. Our choice of Merchant partner was "GOIBIBO" and air carrier being "GO FIRST",

The issue: Wrongly charged for Check In baggage at the "GO AIR" counter at the departure terminal in Bengaluru. INR 6050 (Receipt attached)

While booking on the website it clearly shows 15 KG per person (Attached screenshot from portal) which is default for anyone for the longest time. However the ticket finally generated showed "ZERO" which we were not aware of. Because of this the attendants at the check in counter were not accepting any of our bags and told us that it is not their problem that a technical glitch has happened on a third party website and I cannot check these bags in without paying. Kindly note that I was travelling with my father for his treatment. Because of shortage of time and my father being wheelchair ridden I had no choice but to reduce my cabin baggage and give it back to my family waiting outside and pay for one suitcase with essentials for the mentioned amount. (Receipt Attached)

Please understand that when such issues are not the customers fault it is certainly not the way to deal with them especially when you have a senior citizen who is unwell.

Expectation: Full refund of the amount paid and agony caused. Response within 12 hours.

Note:
@ HDFC Team, I have been a loyal Regalia customer for the longest time and this is not the experience that one should be getting for all the loyalty provided.

@ DGCA, Kindly take note of such fraudulent activities.

@GoFirst and IBIBO, Please figure out your technical issues. This is just not ok.

Because of some fraud transaction happend in my account i requested to block my account, so then next i went to unlock my account so asked to get the fir copy, so i did the same i carried a fir copy and went to ranigunj branch in secunderabad but they are saying that biometric is not working asked to go another branch for me it is not possible, i continuously calling to branch person still it s not working i fedup with this and i decided to close the account. Thank you for giving such a good service.

I have cancelled my order in ajio they have refunded the money and bank has reversed the amount but neither bank statement is updated nor the amount is credited

I have cancelled my order in ajio they have refunded the money and bank has. Reversed the amount. But neither bank statement is updated nor the amount is credited

I have cancelled my order in ajio they have refunded the money and the bank reversed the amount. But neither bank statement is updated nor the amount is credited

I have cancelled my order in ajio they have refunded the money but neither bank statement is updated nor the amount is credited

I Had applied for HDFC Personal loan on 26 March 2023 But not to cleared yet
Application No.[protected]

Dear consumer complaints team,

i am yogesh sharma i am regular account holder of hdfc bank i'd[protected] . I received call for pre approved credit card from hdfc bank credit cards department . This two number - [protected] and [protected] dated :- 08/03/2023. Which offers me 120000 pre approved credit card. Now on my cibil 08/03/2023 two+ new enquiries generate from hdfc bank credit card department .

But...

Dear Team,

Please send me a copy of the "no objection certificate" for the settlement that was done on my HDFC bank credit card.

I would also request you to please clear my name from CIBIL as the settlement was successfully closed before the the end date. My details are mentioned below.

Name : Nancini A
Credit card number [protected]
Alternate Acc number : [protected]
Registered mobile number: [[protected]]
Contact n umber: [[protected]]
Mail : nanc.[protected]@gmail.com
Pan number : AWSPN4714C

Please do the needful.

Regards,
Nancini.A

I have a term insurance policy 24560003 with HDFC, and it’s discontinued by the company due to non disclosure reason.
At the time of proposal i didn’t have any active term insurance and already informed everything to the agent. But company claims that i have term insurance from Max life. Which i already informed to agent as I applied term insurance to max life as well and got rejected by them due to medical reasons and agent not mentioned this information in policy document at the time of proposal.
I already paid 2 premium of the policy and i want to continue this policy as i dont have policy from other company and its wasting my two year.
If company do not want to continue this then want claim against company to reimburse both premium amount with my lost of two year and mentally i am disturb to they should pay penalty to me

Hi,

I have a term insurance policy 24560003 with HDFC, and it’s discontinued by the company due to non disclosure reason.
At the time of proposal i didn’t have any active term insurance and already informed everything to the agent. But company claims that i have term insurance from Max life. Which i already informed to agent as I applied term insurance to max life as well and got rejected by them due to medical reasons and agent not mentioned this information in policy document at the time of proposal.
I already paid 2 premium of the policy and i want to continue this policy as i dont have policy from other company and its wasting my two year.
If company do not want to continue this then want claim against company to reimburse both premium amount with my lost of two year and mentally i am disturb to they should pay penalty to me.

This is to inform you that I have been issued the above referred policy by cheating in Sep, 2022 wherein a person (Mr. Rajiv Mishra having mobile no. +91-[protected] pretending to be the employee of HDFC Life from Mumbai Head Office) called me and got the referred policy issued by giving false promise of renewing the old policy with immediate redemption of the same.

A debit mandate was also issued for the referred policy:
Successful Debit Mandate Registration 25226814 for Yearly pymnt from A/c xxxx3325 to HDFC Life Ins Ref no.. HLIC INDM Fixed Rs. 31500.00 valid 29-Aug-2023 to 15-Sep-2034
(above message recd via sms)

I have the recent whatsapp chats records of him with me along with some other documents screenshots (attached). Please inquire about the matter and try to resolve my concern. I need to have the said amount back paid for this cheated policy issued and also want to remove that debit authorization from my HDFC A/c. In case you require anything else, please let me know.

Look forward to an immediate and positive action from your side.

Hi,
I am a HDFC Classic customer. My account no. is [protected]. My credit card ends with 2104. When I try to use the reward points I have accumulated overtime, it is saying session expired in the new Pop up. I need to use my reward points. Kindly help.

An amount of rs 354 was deducted, i dont know what is it and why was it levied.

txn no.: MIR[protected]

Hi
Date - 5.4.23
i recently made a UPI transaction where i sent 1 rupees into my icici pockets wallet and it was around 3-4 am or smthing and i got a mail that my transaction was marked as suspicious and my UPI has been blocked for security reasons i also replied to the mail as mentioned to unblock my UPI but i got no response

Mail recieved =

Dear Customer,

We just came across...

Hi
Date - 5.4.23
i recently made a UPI transaction where i sent 1 rupees into my icici pockets wallet and it was around 3-4 am or smthing and i got a mail that my transaction was marked as suspicious and my UPI has been blocked for security reasons i also replied to the mail as mentioned to unblock my UPI but i got no response

Kindly sort this out ASAP Hdfc
Thankyou

UPDATE: IN 9, 990.00 debited from
HDFC Bank XX9597 on 05-APR-23.
Info: ACH D- CTRAZORPAY-
CAPITALFLOLZZci8yz7GEE.

I have worked for hdfc bank from September 2014-February 2015.after doing many follow- ups, I haven't received any information about my relieving letter & also I have not received my relieving letter. Here with I'm sending my appointment letter & resignation acceptance mail. Please help me out.

Dear sir,
i have made a purchase through credit card on Flipkart in EMI. in which i made a transaction of 21, 649rs from credit card on 21st March 2023. but due to some reasons i have cancelled my order on 23th march 2023. Flipkart has processed refund on 24 march and same amount has been credited to credit card on same day. but after that on 24th march a sum of 21, 649rs credited as "aggregator EMI- OFFUS". and after that bank processed EMI on 25th march. which is totally illegal. and still a linked loan is active after receiving refund for which 9 EMI has been scheduled for dedectio.

It requires a quick reversal and refund of main amount and EMi charges amount.

Regards
Ashish Sachan
Reg mobile num - [protected]