Submit a Complaint
Claimed

HDFC Bank Complaints & Reviews

2.9
Updated: Oct 4, 2026
Complaints 32964
Resolved
18423
Unresolved
14541
Good! HDFC Bank values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that HDFC Bank step up their efforts to fully resolve all complaints 👍
Complaints
Contacts

File a complaint to HDFC Bank

Having problems with HDFC Bank?

File a complaint and get it resolved by HDFC Bank customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT
Banks
HDFC Bank

HDFC Bank reviews & complaints page 44

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
N
Neelima Dongre
from Mumbai, Maharashtra
Jun 14, 2018
Resolved
Report
Copy
Resolved

unable to add beneficiary

Address: Thane, Maharashtra, 421004

Very frustrated as I am unable to add beneficiary in A/C ID 56102478
Contact me on - [protected]- neelima.[protected]@gmail.com

I'm trying to add beneficiary online netbanking which needs ifsc code to search and CANNOT enter manually. So while searching the ifsc code HDFC0000015 Hdfc Bank Ltd Mulund west branch, NOTHING id populated. IT'S SO EMBARASSING IS TODAY'S ONLINE WORLD BANK LIKE HDFC IS OF NO ### USE...
Helpful
Found this helpful?
Write a comment
Report
Copy
S
sudam pared
from Pune, Maharashtra
Jun 14, 2018
Report
Copy

lap (loans against policy)

Address: Thane, Maharashtra, 401208

Dear team
I was mis-soled this policy by HDFC life insurance agent.I launch my complaint at HDFC life insurance in august 2018 till date they are just investigating my case.I have mailed them so many times but I got no response from them.Mr.pavin gamare visited me & he offered me single premium option which after discussing with my family I refuse to accept it & from the investigation of 11 months they did not tell me any proper revert...
Helpful
Found this helpful?
1 Comment
Report
Copy
D
Dipanjal
from Delhi, Delhi
Jun 13, 2018
Resolved
Report
Copy
Resolved

credit card application status - "no record found"

Recently i have applied for hdfc freedom credit card online. The very same day i have received a text message informing me me that my credit card application number has been approved and the card will reach to me in 3 working days. But the problem is that i tried to check the application status online through "https://www.hdfcbank.com/personal/credit_card/cc_track" - it shows there is no record found. And today i got a text message to create...
Helpful
2 other people found this review helpful
2 found this helpful
Write a comment
Report
Copy
S
S attar
from Kaithal, Haryana
Jun 13, 2018
Resolved
Report
Copy
Resolved

to change branch of ppf account.

Address: Kurukshetra, Haryana, 136118

I opened a ppf account through net banking at hdfc bank branch at pipli, kurukshetra, haryana. But this account is showing anna nagar as the branch name which i hadn't opted while opening this ppf account. As kurukshetra is my permanent address. So, you are kindly requested to rectify and change to pipli (1716) kurukshetra, haryana. It will be so nice of you....
Helpful
2 other people found this review helpful
2 found this helpful
1 Comment
Report
Copy
P
Payal Pandey
from Delhi, Delhi
Jun 12, 2018
Report
Copy

changing emi date of personal loan

Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

Hi,

I am an existing customer of HDFC Person Loan, inspite several complaints from last few months my EMI Date has not been changed from 7th to 10th and I am paying unnecessary bouncing charges every month due to this and its effecting my CIBIL. Please look into this matter as its very necessary. It has effected my CIBIL score and I am not able to apply for any credit cards or other facilities due to this reason....
Helpful
Found this helpful?
Write a comment
Report
Copy
L
linkinabhishek
Jun 10, 2018
Resolved
Report
Copy
Resolved

I am not able to pay my missed emi of jumbo loan

Address: 380005

I took a jumbo loan from hdfc bank on 20th april 2018 and i missed my emi payment for this month i. E. 07-jun-18, now i want to pay my emi but there is no option available in netbanking. Please tell me how can i pay my emi now. Also i am not able to see any details of this loan on my netbanking. Netbanking shows no loans linked to my account. How can i link this loan with my netbanking?...
Helpful
Found this helpful?
Write a comment
Report
Copy
R
Richardson021991
from Coimbatore, Tamil Nadu
Jun 9, 2018
Resolved
Report
Copy
Resolved

credit card autopay return fee

Address: Coimbatore, Tamil Nadu

I paid my hdfc credit card bill amount of rupees 40, 450.14 on june 8th 2018 around 6 a. M. But i got a mail in afternoon that my autopay was initiated and due to non - availability of sufficient funds a payment return fee will be levied to your card account, if applicable. Then i called the hdfc credit card customer care service to complaint about the same. The customer service associate promised me that the amount will not be deducted from...
Helpful
6 other people found this review helpful
6 found this helpful
3 Comments
Report
Copy
R
Ramesh Narasimhan
from Chennai, Tamil Nadu
Jun 8, 2018
Resolved
Report
Copy
Resolved

very frequent unsolicited phone calls

Address: 600078

For the 6 to 8 months, i have been receiving calls very frequently from various hdfc agents for product offers. I am surprised how many such agents exits for hdfc. I would have blocked those mobile numbers nearly 50 numbers in the last 4 months. Inspite, i get repeated calls from different numbers which is frustating. Is it not possible to track details of calls where customer is unwilling after repeated calls and make do not disturb settings....
Helpful
Found this helpful?
Write a comment
Report
Copy
B
bobby19886
from Delhi, Delhi
Jun 5, 2018
Resolved
Report
Copy
Resolved

emi deducted twice from my account

Address: Hyderabad, Andhra Pradesh, 500072

I had a hdfc personal loan (Loan account no :[protected] months back.
As the ecs form was rejected because of signature issues to avoid late payment charges i visited the main branch office in begumpet and make the payment on 1st june 2018 (Payment mode is cash payment)

After 3 days, the emi had been deducted again from my bank account for the same month.

Even after ecs rejection, i am not sure as how...
Helpful
7 other people found this review helpful
7 found this helpful
2 Comments
Report
Copy
S
Saurav Walia
Jun 4, 2018
Resolved
Report
Copy
Resolved

not able to liquidate the fd

Address: 160062
Website: www.consumercomplaints.in/new_complaint

Hi my account no is [protected], and i am not able to liquidate my fd with hdfc bank.

I get this error every time that we are unable to liquidate your fixed deposit since the source account from which your fd was originally booked is closed/blocked. Please visit your hdfc bank branch for liquidating the fixed deposit

This is locked for 5 years and i am not aware why i am not able to liquidate this. If it is...
Helpful
3 other people found this review helpful
3 found this helpful
2 Comments
Report
Copy
D
ddeep90
from Delhi, Delhi
May 30, 2018
Resolved
Report
Copy
Resolved

need to close my account and wave off negative balance

Address: Ghaziabad, Uttar Pradesh, 201001

Dear sir/madam,
I have a salary account in your bank which was opened 2 years back i left that company, the account was changed to saving account and now it shows negative balance of rs.7839, which was not expected from such a good bank.
I request you to wave off charges and close my account and as per the rules of rbi customer does not have to pay negative charges.

Your consideration will be highly appreciated....
Helpful
Found this helpful?
Write a comment
Report
Copy
S
sangeetarai
from Nandura, Maharashtra
May 28, 2018
Resolved
Report
Copy
Resolved

escalation against floor supervisor - rahul nimbalkar

Address: Pune, Maharashtra, 411006

I spoke with one of the floor supervisors rahul nimbalkar, employee id r8315, regarding delivery of my credit card. This is to bring in to your notice that he is rude, unapologetic and absolutely absurd.

I had called hdfc to put a request and have the card delivered to one of my colleagues at the regestered address as my dad is hospitalised and have no one with me. I am in need of the card as i would be using it for my dad's...
Helpful
Found this helpful?
Write a comment
Report
Copy
L
Livya jino
from Bengaluru, Karnataka
May 25, 2018
Resolved
Report
Copy
Resolved

need to reset food plus card pin

Address: Bangalore, Karnataka

Myself livya paul, working in bangalore tcs.
I forgot the pin of my food plus card, also i'm not receiving any sms alerts.
Now i need to check my available card balance.
I tried to reset through online, but i don't remember my user id/password.
Could you please suggest some eeway to check my balance.
Could you please give further assistance on the above issue.

Card no: ending in 5548...
Helpful
12 other people found this review helpful
12 found this helpful
3 Comments
Report
Copy
P
PareshGupta
from New Delhi, Delhi
May 25, 2018
Resolved
Report
Copy
Resolved

lost hdfc food card and re-issue a new one

I am tcs employee. I have lost my food card and already blocked it through hdfc phone banking. Can you please help me getting new food card and to transfer the balance amount from old card to new card. I have already send request mail to support email id foodcardsupport. [protected]@hdfcbank.com but not getting any response.

Lost food card number: [protected]

My location: tata consultancy services, okaya center,...
Helpful
Found this helpful?
Write a comment
Report
Copy
A
ashwin6952
May 5, 2018
Report
Copy

not receiving otp on us mobile number registered with hdfc

Hi,
I forgot my password and trying to reset it through otp. I am unable to receive the password. Although the number is registered at hdfc. Please resolve this asap.

I have accounts with other banks like sbi and axis. I do not face this issue there. This is creating unnecessory delays in some of my monthly activities like paying bills and maintenance.

I may have to move away from hdfc in case this...
Helpful
Found this helpful?
Write a comment
Report
Copy
V
vipinanshu
from Delhi, Delhi
May 3, 2018
Resolved
Report
Copy
Resolved

complaint for deducted rs.118/- against adhoc stmt

Address: 201301
Website: netbanking.hdfcbank.com/netbanking

Dear team,
Pls help to disburse the deducted rs. 118 /- (Dated 2nd'may'18) against adhoc stmt chgs incl gst 240418-mir[protected]Cheque/ref. No.-mir[protected].
Why this amount id deducted, need justification for same even as per rule in case of receiving statement on mail no charges will be apply.
Secondly, there is very poor service from hdfc in terms of emergency of stmt requirement, i personally visited the...
Helpful
Found this helpful?
Write a comment
Report
Copy
S
sumayya PV
from Kochi, Kerala
May 3, 2018
Report
Copy

hdfc life super income plan cancellation.

Sir,
I am sumayya, working in a private it sector and i have purchased hdfc super income plan with the policy numbered: 19721604 for an annual premium of rs.1, 00, 000 with premium paying period of 8 years. The duration of the policy is 16 years. I was convinced to buy this policy by a hdfc financial consultant from cochin.

Unfortunately, i need to take a rest due to growth issue in uterus and pregnancy treatment, and...
Helpful
Found this helpful?
Write a comment
Report
Copy
D
Dhirajkn
from Hyderabad, Telangana
May 2, 2018
Resolved
Report
Copy
Resolved

hdfc fake job offers

Website: [email protected]

[protected] this number guy siddharth called my sister asking for certificate and he said that he is from hdfc bank and want to offer her a job so she send him her 10, 12th certificate, adhar card, photo and some other documents and after he demanded 2000 rupees through his bank

Details so here are his bank details
Sbi account name : tej singh
A/c no : [protected]

Ifsc code : sbin0001987
br...
Helpful
Found this helpful?
4 Comments
Report
Copy
K
kanav0708
from Bengaluru, Karnataka
May 1, 2018
Resolved
Report
Copy
Resolved

pre-closure of insta jumbo loan

Address: 560037
Website: www.hdfcbank.com

Hi,

Need to pre-close my hdfc insta jumbo loan on credit card. There is no process mentioned on hdfc bank website or netbanking account. Since the process to take loan is easy then why they do not have any process to close the same online as well. On customer care number it is very difficult to talk to customer care executive. They have everything computerized. It was mentioned that i can pre-close it after 1 year with 3%...
Helpful
1 other people found this review helpful
1 found this helpful
2 Comments
Report
Copy
A
amoldh04
Apr 29, 2018
Resolved
Report
Copy
Resolved

hdfc - emi rtn charges

Address: 411018

I have hdfc sal account and get personal loan from hdfc bank i paid every month emi 3120 but once i cant maintains balance in account that time bounce my emi and bank charge me bounce charges with taxes and after one month they charge me 236 re for emi rtn charges what is this charges and what is related this charge without massage hdfc alway problem complaint service and we not choice for other bank sal account...
Helpful
253 other people found this review helpful
253 found this helpful
10 Comments
Report
Copy

Related businesses

Karnataka Bank
1
(341)
State Bank of India [SBI]
1.4
(27962)
HBL Power Systems
1
(6)