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HDFC Bank Complaints & Reviews

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Updated: Jul 8, 2026
Complaints 32958
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18422
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HDFC Bank reviews & complaints page 43

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Y
Yokesh Raj
Sep 4, 2018
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cancellation of one assist membership

Address: Chennai, Tamil Nadu, 600116
Website: www.hdfcbank.com

Hdfc credit card — cancellation of one assist membership

I am a hdfc bank credit card holder. My one assist membership is about to get renewed in a weeks time (08/09/2018). I do not wish to continue this membership plan (I tried to cancel it in the previous year itself, by calling the bank and sending out mail but it was not cancelled, so with no other option i continued with the plan) i am registering this complaint so...
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Sunayana Joshi
from Mumbai, Maharashtra
Aug 20, 2018
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wrong spelling in name

Address: Mumbai City, Maharashtra, 400021

I have recently opened a salary account with HDFC bank. But the account is opened with wrong spelling. Name should be spelled as SUNAYANA and not SUMAYANA.
The documents provided also show SUNAYANA don't know how does this error happened with HDFC.
M trying to get in touch with customer care but not getting connected somehow.
Requesting you to kindly make the changes as soon as possible...
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Muskan864
from Kolkata, West Bengal
Aug 11, 2018
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my salary account goes negative balance

Address: Kolkata, West Bengal, 700070

Dear team, i have salary account in hdfc 4 years back when i was working at that time. After that i changed company & they provided other bank account. Recently i got a sms from hdfc bank to deduction of non maintenance charges. So immediately i checked my bank account its showing -4k balance. But in bank statement, there is no such negative balance mentioned. Then i came to knew that, the bank converts my salary account into savings account...
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Rinku Chaurasiya
from Bengaluru, Karnataka
Aug 8, 2018
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account close

Address: Rewa, Madhya Pradesh, 486441

Sir main rahul chaurasiya jo ki mera account tha indore branch me that saylary account that 0 rupees se only saylari ke liye opne karvaya the jish me fir account opne me hi chala gaya jish se main apne near branch me gaya account close karvane to vaha nahi close kiya gaya jish se ab mere account me mainash ho gaya h fir bhi me account close ke liye diye jish abhi bhi close nahi kiya gaya h please mera account close kare...
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A
Ashish Bhomia
from Jaipur, Rajasthan
Aug 6, 2018
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frequency month is received today for processing

Dear customer mandate reference no: hdfc[protected] issued to hdfc ltd with value rs. 51360.00 and frequency mnth is received today for processing.in case of any issue please get in touch with your branch....
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Keertijay Kumar Keerti Kohli
from Kaithal, Haryana
Jul 25, 2018
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deduction of amount in my account in the name of asd and dcd.

I have my account with hdfc bank since april 2011. And it deducts huge amount of money as soon as amount deposited in account. Amount deposited in september'2017 & amount deposited in july'2018. A/c statement shows it as asd & dcd amounting rs. 708 (6 times a day = - rs. 4248) & 300+ (2-3 times in a day) what is this asd & dcd stands for. Why amount cuts from account electronically without prior information also not shown in banks details,...
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CA Aman Agarwal
from Mumbai, Maharashtra
Jul 19, 2018
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priority pass and wrong information provided

Address: Mumbai City, Maharashtra, 400051

Dear sir,

My self aman Agarwal and I have received hdfc regalia card in which it was informed to me that priority pass for airport lounge access is to be provided to me after receipt of card. However still not received. Kindly expedite please.

Further my email ID is also wrongly mentioned by the bank as [protected]@gmail.com in place of [protected]@gmail.com...
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sajisonuj
from Bengaluru, Karnataka
Jul 18, 2018
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two wheeler loan

Address: 560033
Website: HDFC

I am samuel john who had taken a two wheeler loan with the centurion bank of punjab in year 2006 however the bank loan department was taken over by HDFC in year 2008 the loan has been closed and i have the NOC from HDFC bank but the RC book of the vehicle was taken by the bank as collateral at the time of loan which has not be returned to me by HDFC as the loan depart was totally handed over to the hdfc bank Loan agreement number : 2007MB4632561...
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sugandhita taxali
from Gurgaon, Haryana
Jul 8, 2018
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fraud sms -unauthorised

I Just recieved the follwing msg through AX-HDFCBK :

Dear Customer Mandate reference no: HDFC[protected] issued to BSE Limited with value Rs. 1000000.00 and frequency ADHO is received today for processing. In case of any issue please get in touch with your branch.

I haven't signed or seen any such document, please advise what is going on and resolve....
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Sushilpnoida
from Delhi, Delhi
Jul 4, 2018
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credit card settlement fraud

Address: Bangalore, Karnataka, 560097

HDFC Bank collection team is running a fraud by fooling customers who take settlement. These collection team people become friendly with customers and deliberately invalidate their settlement by asking them to pay only a part of the total due amount and then promise they will extend their settlement time period by a couple of months or four months. These people are cunning and once they have invalidated your settlement, they will stop responding...
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Reena Billa
from Noida, Uttar Pradesh
Jun 28, 2018
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complaint

Address: Ghaziabad, Uttar Pradesh, 201012

Dear sir/madam

[name reena billa]

Hdfc credit card no.:[protected]

This is to lodge a complaint regarding the debt collection practices of mr. Rahul whose mobile no is [protected]/ [protected].
Mr. Rahul has called me over 30 times in the past 3 weeks and most of those phone calls were made after 8 pm.
Your representative mr. Rahul called at my workplace and spoke to my company...
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F
fakhruzzama
Jun 28, 2018
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correction of name at credit card division

Address: New Delhi, Delhi, 110044

Hi,

I am using the hdfc credit card since 2012.
My name is wrongly printed on cardit card as well as on statements.

No, i want to change the name with orginal one.
So, can anyone please let me know what is the exact procedure to do that.

I visited my nearest branch for the same, but they told the individual branch can't handle the credit card camplaint/issue.

Thanks,...
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Aayush Awasthi
from Noida, Uttar Pradesh
Jun 24, 2018
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saving account - money deducted from balance without any notification

Address: 110085

I just noticed the hdfc has deducted rs 708 multiple times from my account without any notification. I have been using hdfc account for more than 8 years and this kind of behaviour is really not expected from them. I just saw the statment and notices that rs 708 has been deduced three times without any information.

All the deductions are narrated as "amb chrg incl gst for" and by further searching more about it i came to know...
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Varun Burman
from Delhi, Delhi
Jun 23, 2018
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noc letter for my insta jumbo loan

Address: 122017

Hi,

I took insta jumbo loan 2 months back of ₹ 525000 and paid all dues before my second emi. I want to get the noc letter and the customer service team is not providing me that.

Its really very bad to treat customers like this amd ignoring customers request and disconnecting my call atleast 10 times.

I would definately change my bank if this cant be fixed.

Please look into...
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Neelima Dongre
from Mumbai, Maharashtra
Jun 14, 2018
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unable to add beneficiary

Address: Thane, Maharashtra, 421004

Very frustrated as I am unable to add beneficiary in A/C ID 56102478
Contact me on - [protected]- neelima.[protected]@gmail.com

I'm trying to add beneficiary online netbanking which needs ifsc code to search and CANNOT enter manually. So while searching the ifsc code HDFC0000015 Hdfc Bank Ltd Mulund west branch, NOTHING id populated. IT'S SO EMBARASSING IS TODAY'S ONLINE WORLD BANK LIKE HDFC IS OF NO ### USE...
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sudam pared
from Pune, Maharashtra
Jun 14, 2018
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lap (loans against policy)

Address: Thane, Maharashtra, 401208

Dear team
I was mis-soled this policy by HDFC life insurance agent.I launch my complaint at HDFC life insurance in august 2018 till date they are just investigating my case.I have mailed them so many times but I got no response from them.Mr.pavin gamare visited me & he offered me single premium option which after discussing with my family I refuse to accept it & from the investigation of 11 months they did not tell me any proper revert...
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Dipanjal
from Delhi, Delhi
Jun 13, 2018
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credit card application status - "no record found"

Recently i have applied for hdfc freedom credit card online. The very same day i have received a text message informing me me that my credit card application number has been approved and the card will reach to me in 3 working days. But the problem is that i tried to check the application status online through "https://www.hdfcbank.com/personal/credit_card/cc_track" - it shows there is no record found. And today i got a text message to create...
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S attar
from Kaithal, Haryana
Jun 13, 2018
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to change branch of ppf account.

Address: Kurukshetra, Haryana, 136118

I opened a ppf account through net banking at hdfc bank branch at pipli, kurukshetra, haryana. But this account is showing anna nagar as the branch name which i hadn't opted while opening this ppf account. As kurukshetra is my permanent address. So, you are kindly requested to rectify and change to pipli (1716) kurukshetra, haryana. It will be so nice of you....
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Payal Pandey
from Delhi, Delhi
Jun 12, 2018
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changing emi date of personal loan

Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

Hi,

I am an existing customer of HDFC Person Loan, inspite several complaints from last few months my EMI Date has not been changed from 7th to 10th and I am paying unnecessary bouncing charges every month due to this and its effecting my CIBIL. Please look into this matter as its very necessary. It has effected my CIBIL score and I am not able to apply for any credit cards or other facilities due to this reason....
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linkinabhishek
Jun 10, 2018
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I am not able to pay my missed emi of jumbo loan

Address: 380005

I took a jumbo loan from hdfc bank on 20th april 2018 and i missed my emi payment for this month i. E. 07-jun-18, now i want to pay my emi but there is no option available in netbanking. Please tell me how can i pay my emi now. Also i am not able to see any details of this loan on my netbanking. Netbanking shows no loans linked to my account. How can i link this loan with my netbanking?...
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