Hello,
My name is Abhijeet, I have recently opened a new Salary account with HDFC Bank. However, my account has been blocked due to the undelivered Welcome letter. I have not received any communication regarding the Welcome letter from the bank or the courier partner, Blue Dart. I have received the Welcome kit and ATM password, but the Welcome letter is missing. I have visited my home branch three times, but the issue has not been resolved. Customer care has also been unhelpful in resolving the issue.
HDFC Bank customer support has been notified about the posted complaint.
At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.
-Anay, Service Manager
HDFC Bank Customer Assistance