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Updated: Mar 24, 2026
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R
ramiseena
May 15, 2020
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Address: 12/84 seccond main road 3 rd block jayanagar bangalore
Website: [email protected]

I have taken consumer durable loan hdfc bank no — [protected] as per the amortization shedule instalment should start from 20-/11/2018 and last end instalment on 20/8/2019 on emi scheme from my sbi account. But your bank collected one extra instalment on 20/9/2019 the amount2319.24 which i requested yuo to re fund the amount extra collected. As per my bank statement i have never missed any instalment which i have paid promptly
Thanking you
Srinivasan b v
[protected]
HDFC Bank customer support has been notified about the posted complaint.
Jul 18, 2020
Updated by ramiseena I have registered an complaint on 15 may till it is not solved or no reply from u r side this is very bad
I[censored] didnt re fund extra collected mone thinking of going to consumer court
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    smar9
    May 15, 2020
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    Address: Nagpur

    I brought a iphone Xr on 1st of January 2020 at nagpur, Maharashtra At the time of purchase there is an HDFC cashback offer on all apple iphone products and I brought iphone Xr .So I haven't received my HDFC cashback, and it been more at 120 days, so could you please check on this and please let me know when can I get my cashback back.
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      Glen Guia Rebelo
      May 15, 2020
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      I purchased an iPhone 11 on 12th of January 2020 and was supposed to receive 6000 cashback after 120 days which I have not received still
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        S
        Shyam Sawalapurkar
        from Mumbai, Maharashtra
        May 15, 2020
        Resolved
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        Resolved

        mi revenue hold

        The hdfc bank has put a hold on my funds of rupees 600 as mi revenue hold through gefu, ac number is
        Cust id: 52463134

        The customer is not able to give any info on this. First of all it's hard to reach customer service because it takes a alot of time and the ivr options are very difficult and tricky to navigate, after all the effort the customer service is not helpful. You know in covid 19 what is the position of person...
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        Rahuldabi201
        May 15, 2020
        Resolved
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        Resolved

        Address: INDORE

        I taken personal loan from hdfc bank. I regularly pay all emi but due to some reason i fail to pay my emi of month may 2020 on date and as per moratorium rule mentioned on hdfc bank site point number 4 and 5 my emi will be considered as a by default loan moratorium. But i ready to pay loam emi and regarding this got call from hdfc bank executive and do e payment of emi on date 12 may 2020 using online banking but on date 13 may 2020 bank deducted equal amount my emi on the name of loan manual hold charge. It is requesting to you please look in to the above complaint and resolve my preoblem
        Aug 13, 2021
        Complaint marked as Resolved 
        HDFC Bank customer support has been notified about the posted complaint.
        May 18, 2020
        Updated by Rahuldabi201         Respected Sir/Madam
        What is the status of complaint
        Verified Support
        May 20, 2020
        HDFC Bank Customer Care's response         Dear Customer,

        Kindly note that the excess payment received in your loan account has been reversed on May 18. 2020.

        -Nadia
        HDFC Bank Customer Assistance
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          A
          Atif Haque
          May 15, 2020
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          Address: Haque Manzil, Bans Kothi, Digha Ghat, Patna.

          I have purchased the apple iphone on 08/01/2020 under the cashback offer which stated 5000 cashback within 120 days but it has been more than 120 days. Hence, i am writing to inform you that this problem of mine is to be sorted as early as possible and cashback amount should be reflected in my account.

          This delay in these unfortunate time do not play a vital role in the promotion of the bank as the soul purpose of such offers are promotion and marketing. Looking forward to get your positive response at the earliest.
          HDFC Bank customer support has been notified about the posted complaint.
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            S
            sandip chaudhuri
            from Bengaluru, Karnataka
            May 15, 2020
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            In the month of december 2019, i have purchased an iphone xr model with a cash back offer of rs 5000. Payment was done through hdfc bank debit card and full payment was made. The purchase was done from apple store, diamond plaza mall, jessore road, kolkata.

            The card customer transaction slip shows i am entitled for a cash back of rs 5000 and same will be credited within 120 days from the last date of the transaction month. Till date i have not received the cash back into my hdfc bank account.

            My transaction id is [protected].

            It is already 4 months and still there is no credit of the cash back amount into my account.

            Please expedite to get the cashback credited into my account.
            HDFC Bank customer support has been notified about the posted complaint.
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              V
              vikas31081991
              May 15, 2020
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              I have a purchased a policy in hdfc life 20302458 on[protected].
              When i purchased a policy, agent told me the amount of charges are 2.5 %, however after policy, they started taking other few more charges which is around 10%.

              Now when i mailed them to discontinue to my policy, they told ur money will be given after 2 years, which was not told by agent.

              When i called agent, number written on my policy document, she tolds she no more works with hdfc life.
              I keep on mailing them, about stop of autodebit from my account, but they never reply in positive way, infact in very diplomatic way and no confirmation and no conclusive answer has been recieved. Infact they told my money is blocked.
              HDFC Bank customer support has been notified about the posted complaint.
              May 16, 2020
              Updated by vikas31081991               They have a send a mail regarding the premium allocation distribution which they have made a mistake earlier, but did not answer the following
              1. Confirmation to discontinuation of policy
              2. Refund of policy . Now they are saying money will be refunded after 2 years
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                V
                Vithal Budhe
                May 15, 2020
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                Address: Hdfc bank fort branch

                Hi,
                Olymp trade provide me ARN number for tracking amount.

                also you can track withdrawal using ARN number Amount 21.95USD ARN 75332990120002210859116 and Amount 10.00USD ARN 75332990118002208410629.

                Still amount is not credited to my account.
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                  K
                  Kapil Chandwadkar
                  May 15, 2020
                  Resolved
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                  Resolved

                  I had made a purchase of rs.21, 240.
                  When i was billed with the credit card statement i was shocked to see this amount converter to aggregator loan without confirming to me.

                  The said loan is not at all confirmed with me nor the details are shared with me, i do not want any loan of said format.

                  I have been deducted emis for the same under "offus emi" without any information.

                  Aggregator emi - offus (Ref# 09999999980512000029137) 21, 240.00 cr
                  13/05/2020 offus emi, int nbr:01, [protected] (Ref# 09999999980513005344828) 247.80
                  13/05/2020 offus emi, procng fee, [protected] (Ref# 09999999980513005344802) 99.00
                  13/05/2020 offus emi, prin nb:01, [protected] (Ref# 09999999980513005344810)

                  I wish an explanation and change in the statement generated and a resolution to the quickest.
                  Aug 7, 2021
                  Complaint marked as Resolved 
                  HDFC Bank customer support has been notified about the posted complaint.
                  Verified Support
                  May 22, 2020
                  HDFC Bank Customer Care's response                   Dear Customer,

                  As per the feature of your Easy EMI credit card, •All transactions of ₹10, 000 and above will be auto-converted to EasyEMI for 9 months (Processing Fee of ₹99 + GST and ROI of 1.67% per month will be levied).
                  For more details please visit the below link: https://bit.ly/3bUQibh.

                  -Zubin
                  HDFC Bank Customer Assistance
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                    A
                    Abhishek Hotagar
                    May 15, 2020
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                    I have bought my iphone11 with hdfc bank credit card on 06/10/2019 in sangeetha mobile store bangalore. As mentioned by hdfc bank (To receive cashback of 6000 within 120 days from the transactional month end) i haven’t received my cashback till now, it is more than 220 days. I have asked in sangeetha store, they said to check with bank. Hope this issue gets resolved and cashback will be credited as soon as possible.
                    HDFC Bank customer support has been notified about the posted complaint.
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                      G
                      Gourav Nohra
                      May 15, 2020
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                      I have bought my iphone11 pro max with hdfc bank debit card on 11/11/2019 in mobile point kurukshetra. As mentioned by hdfc bank (To receive cashback of 7000 within 120 days from the transactional month end) i haven’t received my cashback till now, it is more than 120 days. I have asked in apptronix, they said to check with bank. Hope this issue gets resolved and cashback will be credited as soon as possible.
                      HDFC Bank customer support has been notified about the posted complaint.
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                        S
                        Sakshi Bhansali
                        May 14, 2020
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                        Address: No. 43/120 5th Main 6th Cross, Appu Rao Road, Chamrajpet, Bangalore

                        I had purchased an iPhone 11 Pro on 21st December, 2019.
                        I still haven't received a cashback of Rs. 6000 from HDFC Bank even after 120 days from the purchase.
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                          K
                          kunnu12
                          from Mumbai, Maharashtra
                          May 15, 2020
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                          Address: Mumbai

                          I have blocked my credit card even not using from past 5 months, but in this month renewal charge imposed on me. May i know that why it is so even after blocking.
                          I have chosen not to issue any card but u have issued card and also it is not delivered to me.
                          I am not interested in your card.   replace all
                          HDFC Bank customer support has been notified about the posted complaint.
                          Verified Support
                          May 22, 2020
                          HDFC Bank Customer Care's response                           Dear Customer,

                          We would like to inform you that the Times Titanium credit card will attract a nominal renewal fee, considering the features and benefits available with the card. However, the renewal fee will be auto reversed when your card usage spend during the previous 12 months period exceeds Rs. 1, 50, 000.00
                          Our records indicate that you have not fulfilled the spend requirement. Hence the Membership Fee has been levied on your card account. We regret our inability to accede your request. We request you to use your credit card for the aforesaid spend limit to get the renewal fee waiver on future renewals.

                          -Zubin
                          HDFC Bank Customer Assistance
                          May 22, 2020
                          Updated by kunnu12                           I think you haven’t read my message, I have requested to block my card then why issued a new card, also you charged renewal fee even i am not using your card??
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                            R
                            Rushi@11
                            May 14, 2020
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                            Address: India
                            Website: Hdfc bank

                            I bought an apple iphone xr

                            Date: 7th january 2020
                            Dealer: croma mum-phoenix market city kurla a123 mumbai 400070
                            Billing amount paid: rupees 49, 900.00
                            Mode of payment: hdfc debit card

                            Cash back of rupees 5000 was suppose to be credited in my hdfc bank account within 120 days but yet not received.

                            I request the authorities to kindly take action for the same.
                            HDFC Bank customer support has been notified about the posted complaint.
                            Verified Support
                            May 15, 2020
                            HDFC Bank Customer Care's response                             Dear Customer,

                            Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share the offer details with your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                            -Anay
                            HDFC Bank Customer Assistance
                            Jun 04, 2020
                            Updated by Rushi@11                             I have already given a complaint about cashback to HDFC bank through mail and this website. It was given before 15 days still no action has been taken.Now how long i have to wait for my cashback
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                              A
                              Ajaish89
                              May 14, 2020
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                              Resolved

                              Hdfc bank — one assist membership fee debited from credit card without any information

                              This is ajaish singh from kanyakumari district. I did not get any call from your one assist executives to renew one assist membership but today i got a message from your bank that

                              One assist membership fee has been debited on your card ending 5777. Membership will be processed and welcome kit dispatched shortly.

                              Pls deactivate this membership and refund my money back.

                              Why you people are forcefully activating this plan???

                              Pls resolve this issue.
                              Aug 7, 2021
                              Complaint marked as Resolved 
                              HDFC Bank customer support has been notified about the posted complaint.
                              View replies
                              Dear Ajaish Singh, we understand the frustration such a situation could cause. Please provide your registered contact number or membership id on this
                              link http://survey.webengage.com/ws/~1qq44ps and we shall look into this - Nitesh, Team OneAssist
                              Reply
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                                S
                                Shraddha Palaskar
                                May 14, 2020
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                                Address: Nigdi, Pune, Maharashtra

                                I have cancelled my subscription on storytel. But the amount got deducted before the end date. I requested for refund. From the bank I received a message stated that the transaction has been credited/reversed on my debit card. But the amount is not reflected in my account.
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                                  P
                                  Pawas Upreti
                                  May 14, 2020
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                                  Resolved

                                  Address: Mumbai

                                  I lost my phone a day prior to lockdown v1 and has become much of a hassle for me ass i am unable to furnish a few transactions at priority and using special services entitled to my debit card. If you could please provide me my cx id on my registered email id?

                                  I tried reaching the cx care but was unable to be redirected to a no. Where i could probably speak to an executive.
                                  Aug 8, 2021
                                  Complaint marked as Resolved 
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  May 15, 2020
                                  HDFC Bank Customer Care's response                                   Dear Customer,

                                  Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                                  -Anay
                                  HDFC Bank Customer Assistance
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                                    M
                                    Mohit1323
                                    May 14, 2020
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                                    Hello i have purchased iphone 11 pro on date 8/1/20 with the scheme of 6000rs cashback with the card but it’s already 5 months from the purchase still not received the cashback or response from the mail I wrote for the complaint and customer care are not answering the call
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                                      D
                                      dhanapal E
                                      May 14, 2020
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                                      Address: No 213,first floor, friends tailor Gandhi road Sriperumbudur
                                      Website: HDFC

                                      Hi team i used 30000 on credit-card transaction it convert to AGGREGATOR EMI what is this. please cancel my AGGREGATE EMI Please help on this
                                      HDFC AC NO - [protected]
                                      credit card no:[protected]
                                      mobile: [protected]
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