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2.9
Updated: Dec 16, 2025
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Y
Yasaswi1206
May 12, 2020
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I cannot find my debit card emi loan number under NetBanking, the status of debit card emi loan also not in NetBanking.

I am calling them they are not responding, I gone through mail loan support. No reply from them.

Please provide me the solution.
May 12, 2020
Updated by Yasaswi1206 Account Number:[protected]
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    G
    Girija2011
    May 12, 2020
    Resolved
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    Resolved

    Funds on hold
    Account number: [protected]
    As on date: 12 May 2020
    Amount held by
    Hdfc bank (For mirevenue hold through gefu): ₹431.22
    Without any information any thing they have kept money on hold and debited from my account without any message of deduction... Like this how many times they have done this time i noticed what about if i haven't noticed how many times they might have done like this...
    +1 photos
    May 12, 2020
    Complaint marked as Resolved 
    Already provided my mail id. Again my mail id is [email protected] I want reverse my my money back to my account. If they don't back my money i will close my account immediately.
    HDFC Bank customer support has been notified about the posted complaint.
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      N
      Neelam Mandavia
      from Agra, Uttar Pradesh
      May 12, 2020
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      I am staying for a longer period abroad
      However not receiving any otps on my international number after multiple retries and failed transactions.
      This is happening from two days. I had the last OTP received on Apr 12 after that I did not receive any OTP. Could you check why?
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        A
        Amrik41
        May 12, 2020
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        Respected Sir, I have already submit a request for EMI Moratorium but my EMI for the month of April and may deducted from My Account, my reference no is DMO[protected] and DMO[protected].
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          S
          Sorav Rana
          May 12, 2020
          Resolved
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          Resolved

          I want to unblock my account.
          Dur to some unauthorised transactions, i had to block my hdfc bank account.
          The customer care executive says to get it done at the nearest hdfc bank and the bank says to get it done by the customer care.
          I have called the customer care several times and all they do is transfer them, put the call on hold and eventually the hung up without resolving the issue.
          How am i supposed to unblock my hdfc bank account.
          Aug 14, 2021
          Complaint marked as Resolved 
          HDFC Bank customer support has been notified about the posted complaint.
          Verified Support
          May 15, 2020
          HDFC Bank Customer Care's response           Dear Customer,

          As per our records, your account number ending with 842 has been already activated. You may operate your account without hassle.

          -Zubin
          HDFC Bank Customer Assistance
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            P
            pranav123456789
            May 12, 2020
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            Dear Sir/Madam,

            I had purchased an apple product on 30th of December 2019 using HDFC Debit Card.
            As per the scheme I was supposed to get the cashback within 120 days of purchase worth Rs. 5000/-
            It’s almost been more than 150 days kindly address the issue as soon as possible.

            Regards,
            Anurag Gunjal
            +91-[protected]
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              V
              vikastrivedi1990
              May 12, 2020
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              Hello Team,

              i did not recieved cashback of 10% after 90 days also which is done in reliance jewels and having ongoing offer for same in november.

              Please help me with it

              Thanks
              Vikas Trivedi
              [protected]
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                H
                Hirav Sonani
                May 11, 2020
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                My main concern is I bought iPhone 11, on credit card with sceme of 6000 cash back, I dint received any cash back which was said to me in 120 days, you will get an EMI of 5650 but still you guys deducted 11650, I am really very disappointed by your service, I use to think you are the one with standards very first Time I used your service
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                  H
                  Hirav Sonani
                  May 11, 2020
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                  I bought iPhone from iPearl Ahemdabad it’s more than 120 days still they have not reverted any cash back, and they said 4th instalment will be of 5650 but still 11, 650 they have deducted
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                    I
                    iAnkurChauhan
                    May 11, 2020
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                    Address: HDFC Bank India

                    I have bought my iphone11 with HDFC bank debit card on 31/12/2019 in Gurgaon. As mentioned by HDFC bank (To receive cashback of 6000 within 120 days from the transactional month end) I haven’t received my cashback till now, it has been more than 120 days.
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                      M
                      Manikanta Rajkumar Seka
                      May 14, 2020
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                      Address: Kakinada

                      Hi HDFC Bank Support Team,

                      Recently I got a message from HDFC saying that Rs. 199.00 was deducted from my account. This transaction happened without my knowledge.
                      Below is the message which I received.

                      "ALERT:Rs.199.00 spent via CREDIT Card xx9970 at AMAZON1258399 on[protected]:19:12:31 without PIN/OTP.Not you?Call [protected]."

                      Could you please look into this issue and refund my money back. I guess if I leave this then in future the same repeats. Please resolve this.

                      Thanks in advance.
                      HDFC Bank customer support has been notified about the posted complaint.
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                        J
                        jagannath.sarkar
                        May 11, 2020
                        Resolved
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                        Resolved

                        New bill has been processed by hdfc bank smartpay:

                        Biller name: lic
                        Policy number:[protected]
                        Premium amount: 10660

                        Due date: 17th may 2020
                        Bill amount (Rs ps): 10660.00
                        Pay amount (Rs ps): 10660.00
                        Pay date: 8th may 2020
                        Transaction id: txhc82822200

                        The amount is still today (11.05.2020) not updated in lici site.
                        +1 photos
                        Aug 12, 2021
                        Complaint marked as Resolved 
                        HDFC Bank customer support has been notified about the posted complaint.
                        Verified Support
                        May 17, 2020
                        HDFC Bank Customer Care's response                         Dear Customer,

                        We wish to inform that the Smartpay payment of Rs.10, 660.00 towards LIC has been successfully processed on 08/05/2020. For further clarification we request you to contact the biller.

                        -Nadia
                        HDFC Bank Customer Assistance
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                          H
                          H Zakaria Laskar
                          May 11, 2020
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                          Resolved

                          Address: Silchar

                          I have buy iPhone 11 on Hdfc debit card on 10th January 2020 but till date May 11 My 6000 Cashback not credit My Ac.
                          +1 photos
                          Jun 15, 2020
                          Complaint marked as Resolved 
                          Thanq HDFC Bank
                          View replies
                          Thanks HDFC Bank I received my Cashback
                          Reply
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                            S
                            Shaikh Nazmeen
                            May 11, 2020
                            Resolved
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                            Resolved

                            Dear sir/mam,

                            Since last mg time, i have update my contact details but till now my number is not updated in hdfc koregaon park pune branch. I'm unable to access the services from hdfc so kindly request to you please update my contact number as [protected] otherwise call me for further information. I'm unable to receive otp. Kindly support.

                            Very disappointed from hdfc.
                            Aug 10, 2021
                            Complaint marked as Resolved 
                            HDFC Bank customer support has been notified about the posted complaint.
                            Verified Support
                            May 15, 2020
                            HDFC Bank Customer Care's response                             Dear Customer,

                            Your mobile number ending with 8523 is already updated in your Customer Id ending with 8099 on 24/02/2020. We request you to please check again.

                            -Nadia
                            HDFC Bank Customer Assistance
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                              S
                              Stoned By Nature
                              May 11, 2020
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                              Dear sir,

                              I request you to please take necessary action as hdfc bank imposed me bouncing charges in lockdown period despite of taking moratorium. My home loan emi presented in hdfc and in april 2020 i applied the moratorium in sbfc where my loan is running but 590 two times charges deducted my hdfc.

                              Please help me in this

                              Thanks,
                              Gaurav bhardwaj
                              [protected]
                              HDFC Bank customer support has been notified about the posted complaint.
                              Verified Support
                              May 14, 2020
                              HDFC Bank Customer Care's response                               Dear Customer,

                              In terms of Clearing guidelines, issued by RBI, the clear funds balance available in the account at the beginning of the day would be considered for the purpose of ECS(s) received in clearing. We note that in your said account, the clear funds balance at the time of presentation of the said ECS(s), was not sufficient to cover the ECS(s) received in clearing.

                              Therefore the ECS(s) was returned due to insufficient funds and the corresponding charges for ECS(s) dishonor were levied to your account. Kindly note that these charges attract GST as applicable.

                              We advise you to maintain sufficient clear funds balance in the account in the future, at the time of issuance of the ECS(s), to avoid the ECS(s) return charges being levied to your account.

                              Request you to take up the issue with the Bank from where the loan is processed for further assistance.

                              -Nadia
                              HDFC Bank Customer Assistance
                              May 19, 2020
                              Updated by Stoned By Nature                               Dear Nadia,

                              Firstly, i have applied for the moratorium of my home loan but still my ecs was hit and for the same issue has been raised to my lender, but in this scenario my query is why bouncing charges are levied by HDFC in my account even If the ECS was bounced during lockdown period. There should not be levied any charges during lockdown period.

                              Please help
                              [protected]
                              View replies
                              Dear Nadia,

                              Firstly, i have applied for the moratorium of my home loan but still my ecs was hit and for the same issue has been raised to my lender, but in this scenario my query is why bouncing charges are levied by HDFC in my account even If the ECS was bounced during lockdown period. There should not be levied any charges during lockdown period.

                              Please help
                              [protected]
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                                V
                                Vikas8058
                                May 11, 2020
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                                I made a purchase in the month of December 2019 of iphone 11 and during that time there was an offer going on if you make payment via hdfc card you will get a cashback of ₹6000 within 3months of purchase. And i have not received that yet. Check at earliest.Its been so late already and i ve tried to mail many a times but no reply
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                                  Y
                                  yogeshjangir
                                  May 11, 2020
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                                  Amount 4716 has been deducted from hdfc bank without any reason, this is worst thing happen by hdfc bank, i’m hdfc banks customer from last 5 6 years, its never happened in that year, but now it’s worst thing,
                                  +1 photos
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                                    H
                                    hiteshmishra708
                                    from Mumbai, Maharashtra
                                    May 11, 2020
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                                    Address: B 302 mahesh megha chs building no 3, Jivdani krupa complex chandansar road virar east

                                    On 8th may I have done the transaction of 10k from HDFC mobile app. The transaction is showing success but money is not credited in beneficial account.
                                    +2 photos
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                                      Z
                                      zig002
                                      May 11, 2020
                                      Resolved
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                                      Resolved

                                      I have bought my iphonexr with hdfc bank debit card on 25/10/2019 in mgf mall, imagine store, gurgaon. As mentioned by hdfc bank (To receive cashback of 6000 within 120 days from the transactional month end) i haven’t received my cashback till now, it is more than 120 days. I have asked in imagine store they said to check with bank again again. Hope this issue gets resolved and cashback will be credited as soon as possible. I contact hdfc customer care as well but to no avail.
                                      Aug 13, 2021
                                      Complaint marked as Resolved 
                                      HDFC Bank customer support has been notified about the posted complaint.
                                      Verified Support
                                      May 12, 2020
                                      HDFC Bank Customer Care's response                                       Dear Customer,

                                      Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                                      -Anay
                                      HDFC Bank Customer Assistance
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                                        R
                                        ramalingeswar rao
                                        May 10, 2020
                                        Resolved
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                                        Resolved

                                        Address: Indian Bank, 15-15 Main Road Himayatnagar Hyderabad 500029

                                        On 15th day of every month rs 129/- has been deducted towards amazon 1258399 for past 8 to 9 months where as i donot have amazon account. Further, i have not given any standing instruction to deduct rs 129/- every month from my credit card [protected]. So kindly arrange to stop deduction from my card ending 1065. Thank you.
                                        Ch ramalingeswar rao
                                        [protected]@gmail.com
                                        Aug 7, 2021
                                        Complaint marked as Resolved 
                                        HDFC Bank customer support has been notified about the posted complaint.
                                        Verified Support
                                        May 16, 2020
                                        HDFC Bank Customer Care's response                                         Dear Customer,

                                        We request you to share scanned copy of complete Cardholder dispute form to cc.[protected]@hdfcbank.com and we shall assist you. You can download the form from the below link. https://cutt.ly/TyQ2Kl3

                                        -Nadia
                                        HDFC Bank Customer Assistance
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