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Updated: Dec 16, 2025
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A
Aniket1011
May 6, 2020
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I had done the credit card payment twice. I am not able to connect to the executive over a call. I had dropped an email to hdfc bank but didn’t get any response.
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    S
    Sathish Alan
    from Mumbai, Maharashtra
    May 6, 2020
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    This is sathish
    I have bought my iphone11 with hdfc bank debit card on 04/01/2020 in ‘the chennai mobiles’ trichy. As mentioned by hdfc bank (To receive cashback of 6000 within 120 days from the transactional month end) i haven’t received my cashback till now, it is more than 120 days. Please look into this and hope this issue gets resolved and cashback will be credited as soon as possible.
    HDFC Bank customer support has been notified about the posted complaint.
    Verified Support
    May 06, 2020
    HDFC Bank Customer Care's response     Dear Customer,

    Thanks for writing to us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to share the required details along with the offer details. Please mention reference number TT[protected] for us to promptly respond to you via email.

    -Bejoy
    HDFC Bank Customer Assistance
    May 07, 2020
    Updated by Sathish Alan     Reference number ???
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      Z
      Z4rv15
      May 6, 2020
      Resolved
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      Resolved

      I have bought my iphone11 with hdfc bank debit card on 01/01/2020 in apptronix bengaluru. As mentioned by hdfc bank (To receive cashback of 6000 within 120 days from the transaction) i haven’t received my cashback till now, it is more than 120 days. I have asked in apptronix, they said to check with bank. Hope this issue gets resolved and cashback will be credited as soon as possible.
      Jun 23, 2020
      Complaint marked as Resolved 
      Thank you for the resolution.
      HDFC Bank customer support has been notified about the posted complaint.
      Verified Support
      May 07, 2020
      HDFC Bank Customer Care's response       Dear Customer,

      Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

      -Nadia
      HDFC Bank Customer Assistance
      Jun 08, 2020
      Updated by Z4rv15       Still no update on my complaint. Please do the needful as soon as possible.
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        R
        RittwikM
        May 6, 2020
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        Dear sir/mam,
        Why rupees 176 is hold by your bank where it is a zero balance salary account.
        Account number [protected]
        Ifsc HDFC0000462
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          S
          sahilyadav8569
          May 6, 2020
          Resolved
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          Resolved

          I bought my iPhone 11 on 28th December 2019 from an iPlanet outlet in Bengaluru.
          I was told to get a cashback of 6, 000 in 120 days, also my slip from swipe machine contains that information. It has already been more than 120 days and no cashback received.
          +1 photos
          May 16, 2020
          Complaint marked as Resolved 
          Received the caahback.
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            S
            Sahil95Hooda
            May 6, 2020
            Resolved
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            Resolved

            I have bought my iphone11 with hdfc bank debit card on 04/12/2019 from invent apple store rohtak. As mentioned by hdfc bank (To receive cashback of 6000 within 120 days from the transactional month end) i haven’t received my cashback till now, it is more than 120 days. I have asked in store, they said to check with bank. Hope this issue gets resolved and cashback will be credited as soon as possible.
            +1 photos
            May 6, 2020
            Complaint marked as Resolved 
            HDFC Bank customer support has been notified about the posted complaint.
            Verified Support
            May 06, 2020
            HDFC Bank Customer Care's response             Dear Customer,

            Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share with us your complete concern along with the required details. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

            -Anay
            HDFC Bank Customer Assistance
            May 06, 2020
            Updated by Sahil95Hooda             This is a fraud site
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              S
              Sachin Chawan
              May 6, 2020
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              Address: Sachin chawan,Ericsson India Global Services, Ericsson India Global Services, Bagamane WTC Mahadevapura

              DC INTL POS TXN MARKUP+ST i got deducted of more than 50, 000 amount with this POS Txn from my account

              My money is keeping on getting deducted from my account and i don't know where to go and complain during this locked down even customer support is not there
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                M
                Manjunath Ambig
                from Mumbai, Maharashtra
                May 6, 2020
                Resolved
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                Resolved

                On 02 may, 2020, without my information, i have received 999 spend via credit card xxxx 0862 at amazon1258399 without pin, i received this message today i tried to call customer care number but it is not working.

                This is very careless and unprofessional transaction without my knowledge. Kindly investigate this unauthorised payment via amazon1258399, can't trust now amazon and hdfc peoples.

                Please give a proper solution and kindly take action against this people without our knowledge how they can do such things.
                Aug 7, 2021
                Complaint marked as Resolved 
                HDFC Bank customer support has been notified about the posted complaint.
                Verified Support
                May 14, 2020
                HDFC Bank Customer Care's response                 Dear Customer,

                We request you to share a scanned copy of the complete Cardholder dispute form to cc.[protected]@hdfcbank.com and we shall assist you. You can download the form from the below link http://bit.ly/2IOLetO.

                -Nadia
                HDFC Bank Customer Assistance
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                  D
                  Dominic Debbarma
                  May 6, 2020
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                  Hdfc bank Please refund immediately or let's meet in court.You guys charged me two times inspite of me sending your bank request to stop all payments from my account as per RBI MORATORIUM.
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                    C
                    Chandeep Sayal
                    May 6, 2020
                    Resolved
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                    Resolved

                    Address: new delhi

                    Hi
                    I purchased iphone 11 on 6/12/2019 from i digital paschim vihar new delhi.
                    I was entitled to get 6000rs cashback from hdfc bank within 120 days but its been more than that and it is not credited to my credit card.
                    This was to be done by hdfc bank and they are not responding through call centre or email which i sent to them
                    I hope this issue gets resolved and cashback of rs6000 is credited as soon as possible.
                    Thanks
                    Chandeep singh
                    Aug 13, 2021
                    Complaint marked as Resolved 
                    HDFC Bank customer support has been notified about the posted complaint.
                    Verified Support
                    May 14, 2020
                    HDFC Bank Customer Care's response                     Dear Customer,

                    We wish to inform that the cashback for eligible transactions will be credited within 30 days after the end of the lockdown period.

                    -Nadia
                    HDFC Bank Customer Assistance
                    Verified Support
                    May 16, 2020
                    HDFC Bank Customer Care's response                     Dear Customer,

                    Due to the prescribed protocols to curb the spread of COVID19, we are operating with limited staff for customer service. There may be therefore be some delay in responding to your queries and complaints via PhoneBanking, email support and social media channels. We would like to clarify that for eligible customers post lockdown period, the cash back will be credited in 30 working days. We request your patience and support under these unprecedented circumstances.

                    -Nadia
                    HDFC Bank Customer Assistance.
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                      D
                      Dharmender sheoran
                      May 6, 2020
                      Resolved
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                      Resolved

                      Address: loharu

                      Dear customer care,

                      Without any information bank has deducted 236 rs from my account on[protected]. I want my money back and the reason also why it is deducted.

                      Hdfc account details :
                      Account number : [[protected]]

                      Transaction details :
                      Reference number : mir[protected]
                      Narration : si fail due to insuff bal 130420-mir[protected]
                      Deducted date :[protected]
                      Amount : 236
                      Aug 13, 2021
                      Complaint marked as Resolved 
                      HDFC Bank customer support has been notified about the posted complaint.
                      Verified Support
                      May 12, 2020
                      HDFC Bank Customer Care's response                       Dear Customer,

                      Kindly note that the charges are levied as per the Bank's Schedule for Fees and charges. In case of any clarification or assistance, please click on https://bit.ly/2Lzhyn3 to submit the details. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

                      -Nadia
                      HDFC Bank Customer Assistance
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                        P
                        prashants151
                        May 6, 2020
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                        Resolved

                        I have bought my iphone11 with hdfc bank credit card on 27/12/2019 in unicorn store pune. As mentioned by hdfc bank (To receive a cashback of 6000 within 120 days from the transactional month-end) i haven’t received my cashback till now, it is more than 120 days. I have asked in unicorn store, they said to check with the bank. I hope this issue gets resolved and cashback will be credited as soon as possible.
                        May 21, 2020
                        Complaint marked as Resolved 
                        received cashback
                        HDFC Bank customer support has been notified about the posted complaint.
                        Verified Support
                        May 06, 2020
                        HDFC Bank Customer Care's response                         Dear Customer,

                        We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                        -Anay
                        HDFC Bank Customer Assistance
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                          S
                          Shubham Barne
                          May 6, 2020
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                          Address: 8796504607

                          I have purchased iPhone using HDFC debit card which have offer of ₹3000 off. On that they have mentioned cashback will added within 90 days but after 90 days also i haven't received cashback yet.
                          +1 photos
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                            P
                            pankfor
                            May 6, 2020
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                            Address: Raipur (CG)
                            Website: HDFC Bank credit card

                            I brought iPhone 11 from reliance digital Raipur in December 2019 by paying through HDFC credit card and as per the bank policy, cash back amount of Rs.6000 should have been deposited in my account within 120 days. However, I have not received any cash back till date. Hence, kindly request you to process my cash back request.
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                              P
                              Pulakesh Chatterjee
                              May 6, 2020
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                              Address: VAIDEHI PLAZA 70/75-2, BAROI ROAD, MIMS HOSPITAL

                              I am an a/c holder of HDFC Bank having saving a/c [protected].Dated on 5th May 2030 Bank deducted 7000 without ant msg. I don't know how I solve this issue please advise me regarding this matter.

                              Regards
                              P.Chatterjee
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                                R
                                Renuka .s
                                May 6, 2020
                                Resolved
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                                Resolved

                                I have bought my iphone11 (128 gb) with hdfc bank debit card on[protected] at 20:34:53 in croma showroom (Chennai-annanagar - a037). As mentioned by hdfc bank (To receive cashback of 6000 within 120 days from the transnational month end) i haven’t received my cashback till now, it is more than 120 days. I have asked in croma, they said to check with bank. Hope this issue gets resolved and cashback will be credited as soon as possible.
                                Aug 14, 2021
                                Complaint marked as Resolved 
                                HDFC Bank customer support has been notified about the posted complaint.
                                Verified Support
                                May 06, 2020
                                HDFC Bank Customer Care's response                                 Dear Customer,

                                We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                                -Anay
                                HDFC Bank Customer Assistance
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                                  S
                                  Sumit Bhola
                                  from New Delhi, Delhi
                                  May 8, 2020
                                  Resolved
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                                  Resolved

                                  Address: Tilak Nagar, New Delhi

                                  I have bought Iphone 11 on December 2019 from Vijay Sales at B-1 Janak Puri-East in Delhi by using HDFC Bank Credit Card. I haven't received a cashback yet. As I have been told that within 5 months I will receive a cash Back.
                                  Kindly help me to solve my problem. As I am tired of being contacting my bank related to this issue many times.
                                  May 8, 2020
                                  Complaint marked as Resolved 
                                  It's Been Resolved.. By today it's self. Thanks to Consumer Complaints Forum.
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                                    C
                                    Chandeep Sayal
                                    May 6, 2020
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                                    I have purchased iphone 11 on date 6/11/19 from apple store delhi and was entitled for 6000 cashback, its been more than 4 months and i have not received cashback for the same so i am here for the complaint i also i have the bills and receipts for the same hoping for resolution
                                    May 06, 2020
                                    Updated by Chandeep Sayal                                     The purchase in 6/12/2019
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                                      T
                                      tanya gogia
                                      May 6, 2020
                                      Resolved
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                                      Resolved

                                      I have bought my iphone11 with hdfc bank debit card in dec, 2019. As mentioned by hdfc bank (To receive cashback of 5000 within 120 days from the transactional month end) i haven’t received my cashback till now, it is more than 120 days. I have asked apple, they said to check with bank. Hope this issue gets resolved and cashback will be credited as soon as possible.
                                      Aug 12, 2021
                                      Complaint marked as Resolved 
                                      HDFC Bank customer support has been notified about the posted complaint.
                                      Verified Support
                                      May 11, 2020
                                      HDFC Bank Customer Care's response                                       Dear Customer,

                                      Due to the prevailing COVID19 Pandemic situation, customers may experience a delay in receiving eligible cashback.

                                      Rest assured, for eligible transactions, cashback disbursements will be done within 30 days post the situation normalizes.

                                      We request your patience and support during these testing circumstances.

                                      -Nadia
                                      HDFC Bank Customer Assistance
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                                        S
                                        Sahithi vadla
                                        May 5, 2020
                                        Resolved
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                                        Resolved

                                        I cancelled my subscription to bumble and i received a message stating that ;
                                        "ur transaction on hdfc bank debit/atm card ending 0690 for rs. 200.00 has been credited/reversed by google *bumble on[protected]:23:20:54".

                                        But when i checked my account, it has not been credited.

                                        I got 3 similar messages saying that 1 rs was credited /reversed by google temporary hold

                                        Please suggest a solution
                                        Aug 10, 2021
                                        Complaint marked as Resolved 
                                        HDFC Bank customer support has been notified about the posted complaint.
                                        Verified Support
                                        May 07, 2020
                                        HDFC Bank Customer Care's response                                         Dear Customer,

                                        We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the transaction details and complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                                        -Anay
                                        HDFC Bank Customer Assistance
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