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HDFC Bank Complaints & Reviews

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Updated: Mar 24, 2026

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Hi,
I bought my iPhone using HDFC debit card from Reliance Digital on[protected]. I was told that the cash back will be credited within 120 days. However, I have not received it till now.
Please take a look.

Regards,
W Thabah

May 11, 2020

Updated by W Thabah Please note that when i bought the iphone, as per the advertisement, if i use the HDFC credit or debit i should get a cash back of 6000 INR. The duration of this cashback is 120 days. If you check the time till now, it has been more than 120 days. However, i have note received the cash back till now. Please take a look at this issue and let me know what is the problem.

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I have purchased iPhone 11 on 05th jan 2020..its more than 120days.
Tried contacting to hdfc customer care but no response

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Address: Nasik HDFC Bank

5 Times ammount deducted from my HDFC Bank Account without any information to me detailas under
08/05 IAD D 17.70
06/05 ACD D 590.0
06/05 ACD D 590.0
06/05 ACD D 494.13
30/04 ACD D 95.87

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I had selected moratorium then too their is huge amount deducted from ac as loan manual hold charges wts this i dnt get it and nobody is answerable from the bank my emi is 4600 and the debited cahrge is 4496 so it's better to pay the emi na instead of wasted 4496 don't understand what the hell they are doing so tired also they are putting unwanted charges on credit cards pls help

Aug 14, 2021

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

May 09, 2020

Updated by raviraj033 I hope will get resolution for the same or else will definitely close the ac of hdfc

Verified Support

May 14, 2020

HDFC Bank Customer Care's response Dear Customer,

We understand that you have also raised your concerns at HDFC Bank Support reference Number[protected] and you will receive a response from them to your e-mail ID.

Due to the prescribed protocols to curb the spread of COVID19, we are operating with limited staff. Under the circumstances, there may be a delay in our response. Please bear with us. In case of any urgent queries or requests you may also use our NetBanking and Mobile Banking services.

-Nadia
HDFC Bank Customer Assistance

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I have bought my iphone 11 pro with hdfc bank debit card on 26/12/2019 in aptronix pmc bangalore. As discussed with aptronix, i will be getting cashback with in 120 days from billed month end.
Now it crossed more than 120 days (Infact ~130 days). But still, i have not received my cashback of inr 6000 till now. Its more than 120days over. I hope bank will take of this issue and try to find a resolution so that cashback will be credited sooner.

Aug 9, 2021

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

May 09, 2020

HDFC Bank Customer Care's response Dear Customer,

We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the cashback details. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Anay
HDFC Bank Customer Assistance

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Address: N0.19, new Mahaveer garden street,, Kavangarai

First of all a lady called me and she said that she belong from hdfc bank and she told me that hdfc bank is providing loan against bhartia axa life insurance and she told me to pay 64000 by purchasing the policy and it is a 20 year policy. I have paid this amount on january and she told me not to discuss the loan matter towards the policy agent. But it has been completed 4 months still there is no response from them. They theft as a team and i have there call records and there team members phone number so please kindly help me to get out of it

Aug 14, 2021

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

May 10, 2020

HDFC Bank Customer Care's response Dear Customer,

Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Anay
HDFC Bank Customer Assistance

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Address: Gurugram

I purchased iphone 11 on 4th January 2020 and I have not received the cashback as per HDFC Credit card terms and conditions.
Kindly help resolve the same

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Hello dear i have salary account with hdfc bank they charged every month up to rs 25. When i was ask from bankers they told this is transaction charges. But in this lock down every bank are free for any kind transaction no matter that transaction would be related to imps, neft & rtgs. Then why hdfc bank charged in my account approx rs 24. This is not first time they are charged every months. What is this? I have below attached the screen short related to my bank account.

Bank are charged small amount from every accounts for increasing there profit. Bank are think customers are not take seriously about small charges due to this banks are charges so many kind of small charges from every account.

Aug 6, 2021

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

May 12, 2020

HDFC Bank Customer Care's response Dear Customer,

Effective 15th May 2015, below Service charges will be levied on all IMPS Outgoing transaction : Upto Rs. 100, 000 - Rs. 5 /- ( charges exclusive of GST - Good and Services Tax ) Rs. 100, 001 upto Rs. 200, 000 - Rs. 15 /- ( charges exclusive of GST - Good and Services Tax ) Please note: 1 Outgoing Charges will be applicable for : IMPS Fund Transfer done using MMID option to Other Banks as well as HDFC Bank IMPS Fund Transfer done using account number option to Other Banks. 2 No charges will be applicable for IMPS inward transactions For any further clarification please contact PhoneBanking or visit your nearest Branch.

-Nadia
HDFC Bank Customer Assistance

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I have bought my iphone 11 pro with HDFC bank debit card on 26/12/2019 in Aptronix PMC bangalore. I have not received my cashback of INR 6000 till now. Its more than 120days over. I hope this issue will be resolved and cashback will be credited sooner

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Address: moula ali hyderabad

Hi my self praneeth have a salary account in petbasheerabad branch.
wat is mi revenue anf why u people are holding balance for it..
its lockdown time and people are suffering from financial crisis and you people are holding or debiting as you like with out prior information.

May 08, 2020

Updated by Praneeth kashyap i need detail explaination about this issue.

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I have hdfc sal account and having personal loan from hdfc bank i paid every month emi without fail and maintains balance in account but hdfc bank deducted charges me 236 two times for emi rtn charges what is this charges and what is related this charge without any intimation how you guys deduct amount from accounts and around 472 (236 + 236) rs.
Please check it once and return back my amount immediately.

Aug 12, 2021

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

May 12, 2020

HDFC Bank Customer Care's response Dear Customer,

Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Nadia
HDFC Bank Customer Assistance

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Have bought my iphone11 with hdfc bank credit card on 4th january 2020 from unicorn info solution aundh pune. As per offer by hdfc bank (To receive cashback of 6000 within 120 days from the transactional month end) but i haven’t received my cashback until now, it is more than 120 days. I have asked in unicorn info solutions, they said to check with bank.
Iam not able to open tt from the below url as there is no option of cash back to select.
https://leads.hdfcbank.com/applications/webforms/apply/HDFC_CustomerCenter/Custo...⇄

Hope this issue gets resolved and cashback will be credited as soon as possible.

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

May 10, 2020

HDFC Bank Customer Care's response Dear Customer,

Apologies for the inconvenience. Kindly write to grievance.[protected]@hdfcbank.com to share details of your issue, your Account No. & registered contact details. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

-Anay
HDFC Bank Customer Assistance

May 15, 2020

Updated by Sameerkhan2010 HBL=[protected]'
here is the TT. Kindly help to expedite the request

May 30, 2020

Updated by Sameerkhan2010 Pathetic service, sent multiple email but no one has responded in past 15 days.
Kindly see if you can help here to respond on email or arrange call back

May 30, 2020

Updated by Sameerkhan2010 HBL=[protected]' 0 this is TT

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Address: bel road

I have purchase some merchandise from iplanet and there was 10% cashback if you pay through hdfc bank debit card but the cashback amount has not been credited in my account. It’s been a long time. The cashback has not been credited in the account despite being more than 90 days

Apr 26, 2022

Complaint marked as Resolved

I received cashback

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I have bought my iphone xr for 49900 with hdfc bank debit card on 25/12/2019 from reliance digital jaipur. As mentioned by hdfc bank (To receive cashback of 5000 within 120 days from the transactional month end) i haven’t received my cashback till now, it is more than 120 days. I have asked in reliance, they said to check with bank. Hope this issue gets resolved and cashback will be credited as soon as possible.

May 8, 2020

Complaint marked as Resolved

Tell them to communicate with me on my email id [email protected]

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

May 10, 2020

HDFC Bank Customer Care's response Dear Customer,

Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Nadia
HDFC Bank Customer Assistance

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Dear HDFC,

My account number is [protected]. My money was kept on hold for MI revenue purpose. I have paid the credit card bi.ll also. But my money yet not reversed in my account. Please look in to the issue

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Address: Ranjit Avenue, Amritsar

Hdfc bank — mctf atw transaction 1000 rs. Deducted

Sir, 1000 rs. Deducted as (Mctf atw mentioned in transaction statement) from my account no. *38079 from ranjit avenue branch, amritsar ifsc code hdfc0001407 on 04/05/2020.
I called to customer care for many times, but did not get any response.

Kindly let me know why the above amount is deducted from my account?

Now 1000 rs. Have been deducted from my account as mctf atw transaction.in my statement no reference no. Is showing for this transaction.

My account had 10401.29 rs. But now my savings account is in 8706.59 rs, which are not short of mab.

Sir pls revert asap.

Aug 11, 2021

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

May 09, 2020

HDFC Bank Customer Care's response Dear Customer,

We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the transaction details for us to help you with the solution.

-Anay
HDFC Bank Customer Assistance

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Hello team, hi i have purchased iphone 11 from reliance digital on 11th of january 2020. I was supposed to get inr6000 cash back within 90 days. But no cash back has been credited in my account till now. Kindly look into this matter and resolve. Loan ref no: [protected]

I have also raised complaint regarding the same in [protected]@hdfcbank.com. But still i have not got any response from bank official or via mail.

Already more than 120 days have past but still didn’t got my casback.

HDFC Bank customer support has been notified about the posted complaint.

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Address: HDFC BANK, AMRITSAR

I Purchased a Iphone 11 on[protected] threw my debir card and mentioned that i will receive 6000 cashback in 120 days.. Now its upto 135 days still not received my cashback.. I am sending you swiping slip alongwith..solved this concern as soon as possible.. Thanks

Email - [protected]@gmail.com
Phone - [protected]

May 18, 2020

Complaint marked as Resolved

Its received automatically.. No any message from company

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[resolved] hdfc bank — iphone 11 cashback not received

I have bought my iphone11 with hdfc bank debit card on 1/1/2019 in unicorn pume. As mentioned by hdfc bank (To receive cashback of 6000 within 120 days from the transactional month end) i haven’t received my cashback till now, it is more than 120 days. I have asked in apptronix, they said to check with bank. Hope this issue gets resolved and cashback will be credited as soon as possible.

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

May 09, 2020

HDFC Bank Customer Care's response Dear Customer,

Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Anay
HDFC Bank Customer Assistance

May 09, 2020

Updated by sweta ram I dont see any option to choose regarding my complain

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I have bought my iphone11 with hdfc bank debit card on 30/12/2019 in imagine store jaipur. As mentioned by hdfc bank (To receive cashback of 6000 within 120 days from the transactional month end) i haven’t received my cashback till now, it is more than 120 days. I have asked in imagine store, they said to check with bank. Hope this issue gets resolved and cashback will be credited as soon as possible.

May 12, 2020

Complaint marked as Resolved

No reply

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

May 09, 2020

HDFC Bank Customer Care's response Dear Customer,

We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the offer details for us to help you with the solution.

-Anay
HDFC Bank Customer Assistance

May 09, 2020

Updated by Elvish meena My Complaint Reference Number

May 12, 2020

Updated by Elvish meena My complaint reference number give me fast

May 14, 2020

Updated by Elvish meena My reference id[protected]

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