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2.9
Updated: Mar 24, 2026
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L
Loganathan Bharathi Chellappan
from Chennai, Tamil Nadu
May 8, 2020
Resolved
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Address: no.202 1st cross street new gandhi nagar

Hi team,

I got debited 590 rs from bank side but there is no statement for debiting this amount. I don't know why they debited this amount. It not showing in the transaction itself.

I called the bank but no response.

Also raised many ticket still no response from them taking covid-19 as advantage in this situation

Bank name: hdfc bank
Customer no:50446255
Branch: sarjapur branch

Thanks
Loganathan c
Aug 13, 2021
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
May 10, 2020
HDFC Bank Customer Care's response Dear Customer,

We understand that you have also raised your concerns at HDFC Bank Support vide reference Number[protected] and you will receive a response from them to your e-mail ID.

Due to the prescribed protocols to curb the spread of COVID19, we are operating with limited staff. Under the circumstances, there may be a delay in our response. Please bear with us. In case of any urgent queries or requests you may also use our NetBanking and Mobile Banking services.

-Nadia
HDFC Bank Customer Assistance
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    S
    S Radhakrishna Bhandary
    May 8, 2020
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    MiREVENUE HOLD THROUGH GEFU

    What is this account hold that too during the cash crunch period of the Covid-19 lockdown?
    Account No.[protected]
    IFSC Code:- HDFC0002377
    [protected]@gmail.com
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      J
      Jyoti Nirban
      May 8, 2020
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      I purchased my iPad from iworld ambiance mall vasant kunj, delhi on 31 December 2019. That time there was 10% cash back on hdfc debit or credit card within 120 days but as of now I don’t receive any cash back
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        G
        G4gouranga
        May 8, 2020
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        Address: Reliance Digital, City Towers, Reliance Digital Plot No. 174/832 174/840, Panposh Rd, Rourkela, Odisha 769004

        Purchased Item : DSLR Camera
        Purchased Date : 25/12/2019
        Cashback Terms : 90 days

        Request for cashback amount Rs. 3000
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          H
          Hemanth Kumar kondragunta
          May 8, 2020
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          Address: HDFC, DLF Ramapuram

          Even in moratorium i am paying all my EMi's properly without fail.I am maintaining sufficient funds for all my EMI's from 1st day of month. on 5th may they debited with Rs 236 /- for RTN charges.i don't why they charged.
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            N
            Neelabh_Pandey
            May 8, 2020
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            cashback not received on consumer durable loan

            I have taken samsung s9 plus on emi from the hdfc bank with a cashback offer of rs. 6000. It's been more than 6 months since paid all the emi but still, i have not received the cashback of rs.6000 which i was supposed to get after 3 emi. My loan account number is[protected] and my registered mobile number is [protected]. Please look into this at urgent...
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            A
            AyyapuReddy
            May 7, 2020
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            Address: Ayyapu Reddy. Site no 29&30, ishwarya layout,kodeghallimainroad, near Hoodi Railway station, Bangalore,Karnataka-560048

            Hi
            I got personal loan from HDFC Bank, every month they are collecting 16664 as an EMI, Jan I don't have sufficient funds for that they charged 649 as the late fee, and after 4 months they collected 236 as EMI RTN charges, plz make a complaint on HDFC Bank.
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              V
              Vijo Varunny
              May 7, 2020
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              Dear all,

              I was working with hdfc bank home loans department as executive (Hbl global pvt ltd staff) from dec 2005 to aug 2007. My emp i'd is v04750. I have not yet reimbursed or transfered my pf amount till now. I don’t have my pf account number also.. I have been trying to send mails to pad. [protected]@hdfcbank.com but no response
              Kindly advise me how to redeem my pf amount and pls let me know any contact person.

              Thanks & regards
              Vijo varunny
              91-[protected]
              HDFC Bank customer support has been notified about the posted complaint.
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                A
                Akon Venkee
                May 7, 2020
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                I purchased iPhone 11 on 26 dec and I didn’t receive any kind of cash back so far ..

                I have attached screenshot IMEI details of phone..please help me out
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                  M
                  Mohammed Azhar Shah
                  May 7, 2020
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                  Resolved

                  Address: Santacruz, Mumbai

                  HDFC Bank,

                  I had purchased an iPhone XR on 29/12/2019 with my HDFC bank debit card from Maple Store, Khar(w), Mumbai. As I was informed that the cashback shall be credited within 120 business days from the last date of the transaction month. Now it is more that 120 days but yet I have not received cashback. Now due to this lock-down all stores are closed and only emergency services are provided with HDFC Customer care. I request to HDFC bank to please co-operate and resolve this issue by crediting cashback as soon as possible.
                  May 21, 2020
                  Complaint marked as Resolved 
                  Greetings!! Thank you and really appreciated for your support. Cash Back received on 18.05.2020
                  HDFC Bank customer support has been notified about the posted complaint.
                  Verified Support
                  May 13, 2020
                  HDFC Bank Customer Care's response                   Dear Customer,

                  Due to the prevailing COVID19 Pandemic situation, customers may experience a delay in receiving eligible cashback. Rest assured, for eligible transactions, cashback disbursements will be done within 30 days post the situation normalizes.
                  We request your patience and support during these testing circumstances.

                  -Nadia
                  HDFC Bank Customer Assistance
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                    R
                    Rashi Kejriwal
                    May 7, 2020
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                    I would like to co plaint that HDFC id deducting amount for Banyan tree services which is not opted or authorized by me. I want this to stop and all the amount deducted till now to be refunded ASAP.
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                      D
                      deepakcrpt
                      May 7, 2020
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                      Resolved

                      hdfc - emi rtn charges

                      Address: Bangalore 560076

                      I have hdfc sal account and get personal loan from hdfc bank i paid every month emi 7200 but once i coudn't maintains balance in account and that time i was charged with overdue charge which is around 649. Now, after four month they charge me 236 rs for emi rtn charges. If i have already paid overdue charges then why hdfc is again charging with emi rtn charges....
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                      A
                      Avadhut Pawar
                      May 7, 2020
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                      Address: Puncsheel nagar sai colony sangli.

                      Dear sir.
                      please my credit card bill 2 time pay 1420/- rs. so please amount refund my account.
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                        C
                        chirag17arora
                        from Noida, Uttar Pradesh
                        May 7, 2020
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                        Address: Future World- Bharti Colony-preet Vihar

                        I made a purchase on 17.12.19 using my hdfc debit card. I was told that i will get a cashback of rs6000 (Even mentioned on the receipt). I haven't received the cashback yet. I was supposed to get it after 120 days of the last date of purchase month. It's 7th may 2020 already. Already contacted through email on apr 27, 2020, but still no revert back.

                        Taxation id: [protected]

                        Looking for support on this.

                        Regards
                        Aug 14, 2021
                        Complaint marked as Resolved 
                        HDFC Bank customer support has been notified about the posted complaint.
                        Verified Support
                        May 11, 2020
                        HDFC Bank Customer Care's response                         Dear Customer,

                        Due to the prevailing COVID19 Pandemic situation, customers may experience a delay in receiving eligible cashback.

                        Rest assured, for eligible transactions, cashback disbursements will be done within 30 days post the situation normalizes.

                        We request your patience and support during these testing circumstances.

                        -Nadia
                        HDFC Bank Customer Assistance
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                          P
                          Pooja Ashley
                          May 7, 2020
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                          My cashback not received not any kind of call nack and mail why its to delayed
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                            V
                            vkn23
                            May 7, 2020
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                            I have bought my apple macbookpro of 113905 with hdfc bank debit card on 29/12/2019 from idestiny necleus mall ranchi. As mentioned by hdfc bank (To receive cashback of 7000 within 120 days from the transactional month end) i haven’t received my cashback till now, it is more than 120 days. I have asked in store, they said to check with bank. Hope this issue gets resolved and cashback will be credited asap.
                            HDFC Bank customer support has been notified about the posted complaint.
                            Verified Support
                            May 07, 2020
                            HDFC Bank Customer Care's response                             Dear Customer,

                            We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                            -Anay
                            HDFC Bank Customer Assistance
                            May 07, 2020
                            Updated by vkn23                             where is reference no ???
                            May 08, 2020
                            Updated by vkn23                             ref num:[protected]
                            May 08, 2020
                            Updated by vkn23                             ref no : hbl[protected]
                            View replies
                            I'm having same problem!
                            Did you get your cash back?
                            Reply
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                              K
                              Karun Goyal
                              May 7, 2020
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                              What is 'mirevenue hold through gefu'? And on which behalf such amount is deducted or hold from my account. On 23 march 2020 it saw in my account with 1180₹ amount and now again on 29th April 2020 it increases to 2263₹. I want to remove this hold from my account. Please help and message me as fast as possible.
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                                R
                                Ranajoy.Dutta
                                May 7, 2020
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                                Resolved

                                I wish you lodge a complaint against a mobile prepaid recharge transaction done on 07.05.2020 through the payzapp app.

                                Although the recharge was for a vodafone mobile number, upon completing the transaction, the recharge was not completed and the detail showed "sale at payzapp bill pay, bangalore" which did not make any sense. The money got deducted from the wallet but the recharge was not done.

                                Below, i am attaching the screenshot of the transaction details showing in the app for reference.
                                May 7, 2020
                                Complaint marked as Resolved 
                                Somehow the recharge got delayed and it became successful only after about a few hours. Although the cashback was not issued by the app even then.
                                HDFC Bank customer support has been notified about the posted complaint.
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                                  G
                                  Gourav x
                                  May 7, 2020
                                  Resolved
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                                  Resolved

                                  Address: Mcf 325 jeewan nagar part 2 gounchi ballabgarh faridabad 121004

                                  Dear sir
                                  Mera naam gourav or mera aapke yha se ek two wheeler loan chal rha h 63385254 jiski me hamesa time pr emi pay krta rha hu or covid 19 me bhi mene aapki march or april ki emi tak pay ki but may ki me pay nhi kr paya.
                                  Or govt guidelines me bhi yei bataya gya h ki bank covid 19 me koi bhi extra charge ya kisi bhi tarike ka bouncing charge nhi lega but fir bhi mere acount se bounce charge debit kiye gye
                                  Me aapke bank ka kafi time se member hu mene aapke bank ki insurance policy or invest plan credit card jesi kafi service bhi le rakhi h jinki payment kbhi late nhi hui h
                                  Plz govt rbi ki guidelines ko follow kro or kisi bhi tarike ka koi bouncing charge na le
                                  Aug 14, 2021
                                  Complaint marked as Resolved 
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  May 13, 2020
                                  HDFC Bank Customer Care's response                                   Dear Customer,

                                  We have checked your loan account and confirm that there is no EMI bounce fee levied to your account. Please take up the matter with your bank from which charges are deducted.

                                  -Nadia
                                  HDFC Bank Customer Assistance
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                                    S
                                    Surajits36
                                    May 7, 2020
                                    Resolved
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                                    Resolved

                                    Myself surajit. I made an online purchase of 5797.68 rupees from myntra using instacred. However due to some unforeseen circumstances i had to cancel my order and post that myntra has confirmed about refund. However there was no confirmation from bank and hdfc has already charged me 2 months emi that is 2x 1012 rupees. This is sheer harassment of public trust.

                                    Why you people are doing bluff??

                                    Attaching snap for reference. Please cancel my loan immediately and issue first emi refund.

                                    As i bought two products so myntra cancelled and refunded amount in two parts.

                                    2646.68 (2nd product) + 3150.99 (1st product) = 5797.67 (Total loan)
                                    May 19, 2021
                                    Complaint marked as Resolved 
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    May 07, 2020
                                    HDFC Bank Customer Care's response                                     Dear Customer,

                                    Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share with us your complete concern along with the required details. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

                                    -Anay
                                    HDFC Bank Customer Assistance
                                    May 07, 2020
                                    Updated by Surajits36                                     Stop pasting this form. This form does not take the complaint number . It always shows incorrect number. If i do not get my money back i would place a request to RBI for customer assualt.
                                    May 07, 2020
                                    Updated by Surajits36                                     <AUTO> 'HBL=[protected]' - this is the complaint number
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