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Updated: May 26, 2026
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N
Niteshsaini2015
May 8, 2020
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I have bought my iphone xr for 49900 with hdfc bank debit card on 25/12/2019 from reliance digital jaipur. As mentioned by hdfc bank (To receive cashback of 5000 within 120 days from the transactional month end) i haven’t received my cashback till now, it is more than 120 days. I have asked in reliance, they said to check with bank. Hope this issue gets resolved and cashback will be credited as soon as possible.
May 8, 2020
Complaint marked as Resolved 
Tell them to communicate with me on my email id [email protected]
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
May 10, 2020
HDFC Bank Customer Care's response Dear Customer,

Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Nadia
HDFC Bank Customer Assistance
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    P
    Parag09
    May 8, 2020
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    Dear HDFC,

    My account number is [protected]. My money was kept on hold for MI revenue purpose. I have paid the credit card bi.ll also. But my money yet not reversed in my account. Please look in to the issue
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      K
      khannalaxmi
      May 8, 2020
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      Address: Ranjit Avenue, Amritsar

      Hdfc bank — mctf atw transaction 1000 rs. Deducted

      Sir, 1000 rs. Deducted as (Mctf atw mentioned in transaction statement) from my account no. *38079 from ranjit avenue branch, amritsar ifsc code hdfc0001407 on 04/05/2020.
      I called to customer care for many times, but did not get any response.

      Kindly let me know why the above amount is deducted from my account?

      Now 1000 rs. Have been deducted from my account as mctf atw transaction.in my statement no reference no. Is showing for this transaction.

      My account had 10401.29 rs. But now my savings account is in 8706.59 rs, which are not short of mab.

      Sir pls revert asap.
      Aug 11, 2021
      Complaint marked as Resolved 
      HDFC Bank customer support has been notified about the posted complaint.
      Verified Support
      May 09, 2020
      HDFC Bank Customer Care's response       Dear Customer,

      We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the transaction details for us to help you with the solution.

      -Anay
      HDFC Bank Customer Assistance
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        M
        meraj afnan
        May 10, 2020
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        Hello team, hi i have purchased iphone 11 from reliance digital on 11th of january 2020. I was supposed to get inr6000 cash back within 90 days. But no cash back has been credited in my account till now. Kindly look into this matter and resolve. Loan ref no: [protected]

        I have also raised complaint regarding the same in [protected]@hdfcbank.com. But still i have not got any response from bank official or via mail.

        Already more than 120 days have past but still didn’t got my casback.
        HDFC Bank customer support has been notified about the posted complaint.
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          A
          Arorapankaj272
          May 8, 2020
          Resolved
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          Address: HDFC BANK, AMRITSAR

          I Purchased a Iphone 11 on[protected] threw my debir card and mentioned that i will receive 6000 cashback in 120 days.. Now its upto 135 days still not received my cashback.. I am sending you swiping slip alongwith..solved this concern as soon as possible.. Thanks

          Email - [protected]@gmail.com
          Phone - [protected]
          May 18, 2020
          Complaint marked as Resolved 
          Its received automatically.. No any message from company
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            S
            sweta ram
            May 8, 2020
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            [resolved] hdfc bank — iphone 11 cashback not received

            I have bought my iphone11 with hdfc bank debit card on 1/1/2019 in unicorn pume. As mentioned by hdfc bank (To receive cashback of 6000 within 120 days from the transactional month end) i haven’t received my cashback till now, it is more than 120 days. I have asked in apptronix, they said to check with bank. Hope this issue gets resolved and cashback will be credited as soon as possible.
            HDFC Bank customer support has been notified about the posted complaint.
            Verified Support
            May 09, 2020
            HDFC Bank Customer Care's response             Dear Customer,

            Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

            -Anay
            HDFC Bank Customer Assistance
            May 09, 2020
            Updated by sweta ram             I dont see any option to choose regarding my complain
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              E
              Elvish meena
              May 8, 2020
              Resolved
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              Resolved

              I have bought my iphone11 with hdfc bank debit card on 30/12/2019 in imagine store jaipur. As mentioned by hdfc bank (To receive cashback of 6000 within 120 days from the transactional month end) i haven’t received my cashback till now, it is more than 120 days. I have asked in imagine store, they said to check with bank. Hope this issue gets resolved and cashback will be credited as soon as possible.
              May 12, 2020
              Complaint marked as Resolved 
              No reply
              HDFC Bank customer support has been notified about the posted complaint.
              Verified Support
              May 09, 2020
              HDFC Bank Customer Care's response               Dear Customer,

              We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the offer details for us to help you with the solution.

              -Anay
              HDFC Bank Customer Assistance
              May 09, 2020
              Updated by Elvish meena               My Complaint Reference Number
              May 12, 2020
              Updated by Elvish meena               My complaint reference number give me fast
              May 14, 2020
              Updated by Elvish meena               My reference id[protected]
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                L
                Loganathan Bharathi Chellappan
                from Chennai, Tamil Nadu
                May 8, 2020
                Resolved
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                Resolved

                Address: no.202 1st cross street new gandhi nagar

                Hi team,

                I got debited 590 rs from bank side but there is no statement for debiting this amount. I don't know why they debited this amount. It not showing in the transaction itself.

                I called the bank but no response.

                Also raised many ticket still no response from them taking covid-19 as advantage in this situation

                Bank name: hdfc bank
                Customer no:50446255
                Branch: sarjapur branch

                Thanks
                Loganathan c
                Aug 13, 2021
                Complaint marked as Resolved 
                HDFC Bank customer support has been notified about the posted complaint.
                Verified Support
                May 10, 2020
                HDFC Bank Customer Care's response                 Dear Customer,

                We understand that you have also raised your concerns at HDFC Bank Support vide reference Number[protected] and you will receive a response from them to your e-mail ID.

                Due to the prescribed protocols to curb the spread of COVID19, we are operating with limited staff. Under the circumstances, there may be a delay in our response. Please bear with us. In case of any urgent queries or requests you may also use our NetBanking and Mobile Banking services.

                -Nadia
                HDFC Bank Customer Assistance
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                  S
                  S Radhakrishna Bhandary
                  May 8, 2020
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                  MiREVENUE HOLD THROUGH GEFU

                  What is this account hold that too during the cash crunch period of the Covid-19 lockdown?
                  Account No.[protected]
                  IFSC Code:- HDFC0002377
                  [protected]@gmail.com
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                    J
                    Jyoti Nirban
                    May 8, 2020
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                    I purchased my iPad from iworld ambiance mall vasant kunj, delhi on 31 December 2019. That time there was 10% cash back on hdfc debit or credit card within 120 days but as of now I don’t receive any cash back
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                      G
                      G4gouranga
                      May 8, 2020
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                      Address: Reliance Digital, City Towers, Reliance Digital Plot No. 174/832 174/840, Panposh Rd, Rourkela, Odisha 769004

                      Purchased Item : DSLR Camera
                      Purchased Date : 25/12/2019
                      Cashback Terms : 90 days

                      Request for cashback amount Rs. 3000
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                        H
                        Hemanth Kumar kondragunta
                        May 8, 2020
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                        Address: HDFC, DLF Ramapuram

                        Even in moratorium i am paying all my EMi's properly without fail.I am maintaining sufficient funds for all my EMI's from 1st day of month. on 5th may they debited with Rs 236 /- for RTN charges.i don't why they charged.
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                          N
                          Neelabh_Pandey
                          May 8, 2020
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                          I have taken samsung s9 plus on emi from the hdfc bank with a cashback offer of rs. 6000. It's been more than 6 months since paid all the emi but still, i have not received the cashback of rs.6000 which i was supposed to get after 3 emi. My loan account number is[protected] and my registered mobile number is [protected]. Please look into this at urgent
                          HDFC Bank customer support has been notified about the posted complaint.
                          Verified Support
                          May 13, 2020
                          HDFC Bank Customer Care's response                           Dear Customer,

                          Due to the prevailing COVID19 Pandemic situation, customers may experience a delay in receiving eligible cashback. Rest assured, for eligible transactions, cashback disbursements will be done within 30 days post the situation normalizes. We request your patience and support during these testing circumstances.

                          -Nadia
                          HDFC Bank Customer Assistance
                          May 13, 2020
                          Updated by Neelabh_Pandey                           No, it's been more than 6 months since EMI is completed. I have paid all the EMI on time then Why I have not received cashback? It's already delayed by 6 months I am sure this not due to Pandemic. I was supposed to receive the cashback 6 months back.
                          May 23, 2020
                          Updated by Neelabh_Pandey                           Any update on this
                          Aug 17, 2020
                          Updated by Neelabh_Pandey                           SI have not recieved the cashback yet, should proceed with legal
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                            A
                            AyyapuReddy
                            May 7, 2020
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                            Address: Ayyapu Reddy. Site no 29&30, ishwarya layout,kodeghallimainroad, near Hoodi Railway station, Bangalore,Karnataka-560048

                            Hi
                            I got personal loan from HDFC Bank, every month they are collecting 16664 as an EMI, Jan I don't have sufficient funds for that they charged 649 as the late fee, and after 4 months they collected 236 as EMI RTN charges, plz make a complaint on HDFC Bank.
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                              V
                              Vijo Varunny
                              May 7, 2020
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                              Dear all,

                              I was working with hdfc bank home loans department as executive (Hbl global pvt ltd staff) from dec 2005 to aug 2007. My emp i'd is v04750. I have not yet reimbursed or transfered my pf amount till now. I don’t have my pf account number also.. I have been trying to send mails to pad. [protected]@hdfcbank.com but no response
                              Kindly advise me how to redeem my pf amount and pls let me know any contact person.

                              Thanks & regards
                              Vijo varunny
                              91-[protected]
                              HDFC Bank customer support has been notified about the posted complaint.
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                                A
                                Akon Venkee
                                May 7, 2020
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                                I purchased iPhone 11 on 26 dec and I didn’t receive any kind of cash back so far ..

                                I have attached screenshot IMEI details of phone..please help me out
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                                  M
                                  Mohammed Azhar Shah
                                  May 7, 2020
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                                  Resolved

                                  Address: Santacruz, Mumbai

                                  HDFC Bank,

                                  I had purchased an iPhone XR on 29/12/2019 with my HDFC bank debit card from Maple Store, Khar(w), Mumbai. As I was informed that the cashback shall be credited within 120 business days from the last date of the transaction month. Now it is more that 120 days but yet I have not received cashback. Now due to this lock-down all stores are closed and only emergency services are provided with HDFC Customer care. I request to HDFC bank to please co-operate and resolve this issue by crediting cashback as soon as possible.
                                  May 21, 2020
                                  Complaint marked as Resolved 
                                  Greetings!! Thank you and really appreciated for your support. Cash Back received on 18.05.2020
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  May 13, 2020
                                  HDFC Bank Customer Care's response                                   Dear Customer,

                                  Due to the prevailing COVID19 Pandemic situation, customers may experience a delay in receiving eligible cashback. Rest assured, for eligible transactions, cashback disbursements will be done within 30 days post the situation normalizes.
                                  We request your patience and support during these testing circumstances.

                                  -Nadia
                                  HDFC Bank Customer Assistance
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                                    R
                                    Rashi Kejriwal
                                    May 7, 2020
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                                    I would like to co plaint that HDFC id deducting amount for Banyan tree services which is not opted or authorized by me. I want this to stop and all the amount deducted till now to be refunded ASAP.
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                                      D
                                      deepakcrpt
                                      May 7, 2020
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                                      Resolved

                                      hdfc - emi rtn charges

                                      Address: Bangalore 560076

                                      I have hdfc sal account and get personal loan from hdfc bank i paid every month emi 7200 but once i coudn't maintains balance in account and that time i was charged with overdue charge which is around 649. Now, after four month they charge me 236 rs for emi rtn charges. If i have already paid overdue charges then why hdfc is again charging with emi rtn charges....
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                                      A
                                      Avadhut Pawar
                                      May 7, 2020
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                                      Address: Puncsheel nagar sai colony sangli.

                                      Dear sir.
                                      please my credit card bill 2 time pay 1420/- rs. so please amount refund my account.
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