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HDFC Bank Complaints & Reviews

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Updated: Aug 21, 2026
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HDFC Bank reviews & complaints page 431

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R
Ramesh Shete
Jun 13, 2020
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Address: Narhe pune 411041

Dear:team,
Please send me a copy of the "no objection certificate" for the settlement that was done on my hdfc bank credit card.
I would also request you to please clear my name from cibil as the settlement was successfully closed before the the end date. My details are mentioned below.
Name : ramesh balu shete
Times card no -[protected]
Registered mobile number: [protected]
Contact n umber: [protected]
Mail :[protected]@gmail.com
Pan number : fdips4729a

Please do the needful.

Regards,
Ramesh shete
[protected]
HDFC Bank customer support has been notified about the posted complaint.
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    Arn_singh
    Jun 13, 2020
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    Sir, mam

    I bought an iphone on 09/02/2020 for which i supposed to get cashback worth ₹6000 with in 120 days
    I call every day on coustomer care no one responds my call
    No email replies
    HDFC Bank customer support has been notified about the posted complaint.
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      M
      Mohit951
      Jun 13, 2020
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      Multiple apple phones was purchased in november, december and cashback is not recieved till todays date
      HDFC Bank customer support has been notified about the posted complaint.
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        M
        miravi90
        Jun 13, 2020
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        Resolved

        I have purchase merchandise from louis philippe and there was 10% cashback if you pay through hdfc bank credit card but the cashback amount has not been credited in my account. It’s been 115 days. It’s been a long time and no one is paying attention to my complaint neither hdfc nor louis philippe. The cashback has not been credited in the account despite being more than 90 days
        Aug 6, 2021
        Complaint marked as Resolved 
        HDFC Bank customer support has been notified about the posted complaint.
        Dear Customer,

        Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share the offer details with your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

        -Anay
        HDFC Customer Assistance
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          itsmeen21
          Jun 13, 2020
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          Today 13/06/20, i got message that 3079/- is being debited from my credit card for one assist & the kit will be dispatched soon. It wasn't even asked to me before for this kind of service. I was thinking to keep money in this bank but after this, i will not. Today you've deducted from my credit card, tomorrow you'll deduct from debit card. No guarantee.

          As it was a 2nd saturday, i couldn't even visit the branch & due to corona, call centres are also closed. Refund my 3079/- asap.

          I'm not disclosing any confidential details here. Reply me asap to get this over.
          HDFC Bank customer support has been notified about the posted complaint.
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            Gauravchauhan1189
            Jun 13, 2020
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            I have not received cash back on purchase of iphone xr dated 13/01/2020 to till now. Company claims that they credited the cash back rs.5000 within 120 days from the date of purchase.
            Kindly resolve this problem asap and credit the cash back amount into my credit card.

            Thanks!
            HDFC Bank customer support has been notified about the posted complaint.
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              itsmeen21
              Jun 13, 2020
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              Hi, refund my 3079/- for one assist as it wasn't asked you me. Deactivate & refund.
              HDFC Bank customer support has been notified about the posted complaint.
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                Shayar Azam
                Jun 13, 2020
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                Dear hdfc team,

                I purchased a macbook from reliance digital limited, laxmi nagar on january 18, 2020. I was promised a cashback of rupees 6000 but have not received anything till now (June 13, 2020). Kindly look into it
                Jun 16, 2020
                Complaint marked as Resolved 
                Received the cashbak on June 16, 2020 (after 150 days)
                HDFC Bank customer support has been notified about the posted complaint.
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                  prince_cool007
                  Jun 13, 2020
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                  Resolved

                  I purchase iphone 11 from iphone genuine store and in my bill receipt it is mentioned that i will get a cashback of 6000 after 120 days from the billing date but it's more than 5 months till now i haven't received the cashback even i am not able to call hdfc customer care resolve my issue do let me know what kind of details you required my name is simranjeet singh
                  Aug 7, 2021
                  Complaint marked as Resolved 
                  HDFC Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Jun 23, 2020
                  HDFC Bank Customer Care's response
                  Dear Customer,

                  Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                  -Nadia
                  HDFC Bank Customer Assistance
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                    monikab
                    Jun 13, 2020
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                    Resolved

                    Hi,

                    I purchased iphone 11 using hdfc bank debit card on 26/01/2020 from cariano store, kamla nagar delhi through which i was entitled to receive a cashback of rs.6000.00 within 120 days. I have not received the cashback as of now. I also contacted the store but they asked me to contact the bank. The customer care service of the bank is not functional. I have come here hoping for a resolution.
                    Jun 15, 2020
                    Complaint marked as Resolved 
                    Received the cashback
                    HDFC Bank customer support has been notified about the posted complaint.
                    Dear Customer,

                    We sincerely apologize for the delay in responding to your query.
                    Your query has been shared with the concerned team for further action.
                    Do note, due to the current COVID-19 situation and to prevent further spread of the virus, we are operating with limited staff. It may take us some time to get back to you. We request your patience and support under these unprecedented circumstances.

                    -Nadia
                    HDFC Bank Customer Assistance
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                      Sysakshi
                      Jun 13, 2020
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                      Hi it has been more then 120 days i have not received my iphone cash back
                      HDFC Bank customer support has been notified about the posted complaint.
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                        pro28
                        Jun 13, 2020
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                        On 8th may and 8th june rs.169 was deducted feom my credt card without otp/pin at amazon 1258399. I had not done any transaction on that day. I had sent a mail to hdfc support on 8th may but no reply. I want immediate action and refund on this issue.
                        HDFC Bank customer support has been notified about the posted complaint.
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                          Aditya78282
                          Jun 13, 2020
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                          Resolved

                          My financial condition from 1 year is not good i can’t pay 5000 rs charges for not paying emi on time i have paid total emi amount 6 months back that time charges were 1000 now it is 5000. I am very depressed because my financial condition is not good and i can’t pay 5000 charges (20%) of my loan amount please waive the charges and close the account.
                          Jun 13, 2020
                          Complaint marked as Resolved 
                          They haven’t messaged me anything till now
                          HDFC Bank customer support has been notified about the posted complaint.
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                            DeepuGeorgeJacob
                            Jun 12, 2020
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                            Resolved

                            I would like to change my relationship manager hdfc. Whenever i asked something then he will say i will check and get back to me but never. Because of this issue i changed my salary account to another bank. Kindly please change the relationship manager.
                            Dec 26, 2020
                            Complaint marked as Resolved 
                            HDFC Bank customer support has been notified about the posted complaint.
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                              Kajal Optician
                              Jun 12, 2020
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                              Address: Kanpur
                              Website: Hdfc bank

                              Funds on hold
                              Account number: [protected]
                              As on date: 12 jun 2020
                              Amount held by
                              Hdfc bank (For mirevenue hold through gefu): ₹1, 684.10
                              HDFC Bank customer support has been notified about the posted complaint.
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                                Namrata Bhartiya
                                Jun 12, 2020
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                                Resolved

                                Address: Mumbai

                                I had purchased an iPhone XR using the HDFC Bank cashback offer on 12/01/2020 from Aptronix - Palladium Mumbai . As per the offer, within 90 days the cashback of 5000 INR should have been credited in my bank account. It's been 150 days to be precise, but the cashback has not been credited to my Account. I tried contacting the helpline number provided on the website, but it has been of no help either.
                                Even complaint form filled and submitted 15 days back has not been responded to. Absolutely devastating experience.
                                Complaint No : HBL[protected]
                                Jun 15, 2020
                                Complaint marked as Resolved 
                                Received the cashback
                                HDFC Bank customer support has been notified about the posted complaint.
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                                  Anjali1992
                                  from Chandigarh, Chandigarh
                                  Jun 12, 2020
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                                  Address: CHANDIGARH

                                  I bought my iphone 11 pro max 256gb on 02.02.2020. But still didn't received my cashback of 7000/- as it was said in the offer.
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Its been more than 2 weeks since i submitted my complaint regarding not receiving any cashback on my iphone. My email id is [protected]@gmail.com or call me at [protected] .Please revert back or resolve the complaint.
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                                    Aradhya Sharma 777
                                    Jun 12, 2020
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                                    I bought apple ipad 7 on feb 9th 2020 and its over 120 days and i have not recieved my cashback of 3000₹. I have bought it from apple store bhopal.
                                    HDFC Bank customer support has been notified about the posted complaint.
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                                      Vishal139999
                                      Jun 12, 2020
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                                      6000 cashback not received for iphone 11 even after 90 days
                                      HDFC Bank customer support has been notified about the posted complaint.
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                                        Vithal.h
                                        Jun 12, 2020
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                                        Address: pune

                                        My month of june installment due is 04/06/2020 its overdue; ecs deducted from financier (Hdfc bank) on date 08/06/2020 and same date debited my installment amount 3, 355 and again ecs debited rs.590 on date 11/06/2020 from my icici bank account. I cant understand why ecs charged 2 time in same month.
                                        HDFC Bank customer support has been notified about the posted complaint.
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