HDFC Bank Complaints & Reviews

I have bought an iphone on january 1st and at that time i had an cash back offer of 5000 rupees if you pay through hdfc bank debit / credit card and i paid with my hdfc debit card but the cashback amount has not been credited in my account. It’s been a long time and hdfc bank is not paying attention to my complaint. The cashback has not been credited in the account despite being more than 4 months.

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

May 07, 2020

HDFC Bank Customer Care's response Dear Customer,

We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Anay
HDFC Bank Customer Assistance

Jun 09, 2020

Updated by pnivaskumar It’s been more than a month. Still no response and issue is not solved. Worst customer service experience.

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Hdfc bank — isaqmc charges

Vadodara, gujarat, india

Sb acct. No[protected] (Preferredcustomer). I have just noticed a levi of rs. 295.00from my sb account supposedly for mutual fund transaction through netbanking. I have never done such transaction. This is a serious matter and i demand immediate reimbursement of this and all previous such charges
This account does not hold any mutual fund a/c with bank.
This practise is going on since 3 years with complain branch manger and relation manger who promise to take up case with all request forms filled and then ask us to run from pillar to post within the bank.

Aug 8, 2021

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

May 07, 2020

HDFC Bank Customer Care's response Dear Customer,

The referred charges levied in your account are Quarterly Maintenance Charge for your Investment Service account i.e online mutual fund account. Please note your Investment Service account will be charged Quarterly Investment Service account Maintenance Charges at Rs. 250/- for Resident Customer and Rs. 500/- for Non-Resident customers excluding Goods and Services Tax (GST). Accordingly, your account has been charged with the applicable quarterly maintenance charges. We request you to contact your account branch for any further clarification on the same. Kindly visit the following URL to access information for the complete address and contact details of our Branches http://bit.ly/2KtkjVD.

-Nadia
HDFC Bank Customer Assistance

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Address: Chembur Mumbai 74

Today 5 may, 2020, without my information, i have received 151.80 spend via credit card xxxx 0696 at amazon1258399 on[protected]:21 without pin, i received this message today i tried to call customer care number but it is not working.

This is very careless and unprofessional transaction without my knowledge. Kindly investigate this unauthorised payment via amazon1258399, can't trust now amazon and hdfc peoples.

Please give a proper solution and kindly take action against this people without our knowledge how they can do such things.

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

May 05, 2020

HDFC Bank Customer Care's response Dear Customer,

I understand the inconvenience. Please click on https://bit.ly/2Lzhyn3 and share the transaction details along with the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Anay
HDFC Bank Customer Assistance

May 05, 2020

Updated by Mak8888 request page is not working.. stuck at "Please enter valid Complaint Ref No."

Please find the HDFC Complaint Number: HBL=[protected] and HBL=[protected].

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I bought iphone 11 from apple store on 9th december 2019 vie hdfc debit card with emi option. As hdfc bank and their customer care promised i should get cashback of inr6, 000/- within 120 days. However, i haven't get cashback till today (5 may 2020). I have also complaint via email twice but they don't even think their duty to revert back on this. I hope after complaining here, i will get my cashback soon.

Please contact me hdfc bank to resolve this issue soon.

Thank you,

Aug 14, 2021

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

May 08, 2020

HDFC Bank Customer Care's response Dear Customer,

Due to the prevailing COVID19 Pandemic situation, customers may experience a delay in receiving eligible cashback.

Rest assured, for eligible transactions, cashback disbursements will be done within 30 days post the situation normalizes.

We request your patience and support during these testing circumstances.

-Nadia
HDFC Bank Customer Assistance

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J

Jeevan Virk

Jun 12, 2020

I bought iphone 11 from apple store on 16/1/2020 vie hdfc debit card As hdfc bank and their customer care promised i should get cashback of inr6, 000/- within 120 days. However, i haven't get cashback till today (11/06/2020) I hope after complaining here, i will get my cashback soon.

Please contact me hdfc bank to resolve this issue soon.

Thank you,

Reply

J

Jeevan Virk

Jun 12, 2020

I bought iphone 11 from apple store on 16/1/2020 vie hdfc debit card As hdfc bank and their customer care promised i should get cashback of inr6, 000/- within 120 days. However, i haven't get cashback till today (11/06/2020) I hope after complaining here, i will get my cashback soon.

Please contact me hdfc bank to resolve this issue soon.

Thank you,

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I want to cancel the Emi of ₹2, 00, 000. Booked on 15.4.2020 on my credit card, but customer support and phone banker not available, Im trying from 20.4.2020 to connect but cannot contact them to cancel Emi now they will charge evry month untill Emi gets cancelled what to do

It is not my mistake now that I didnot tried to contact the hdfc cc department to cancel Emi.. I have also mailed on the services.[protected]@hdfc for the cancellation of Emi and they repliet with a refrence number now how to cancel the Emi as days are going and I will be charged to pay Emi untill it is cancelled

HDFC Bank customer support has been notified about the posted complaint.

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Hi team,

I have made a transaction of amount -69900 rs on 24th of december at
Reliance digital store pune.

At the time of purchase there is an offer on all apple iphone products
Which is cashback of amount 6000 rs if we made purchase through hdfc
Credit card or debit card and extra amount 3000 rs cashback from
Reliance digital

I have received 3000 cashback from reliance...

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I have lost my credit card some months before and same i have informed to hdfc credit card department they asked me to clear outstanding then i have cleared the same and informed them to close the card but still there is no any response from hdfc. Day by day they are charging on that stolen cc and sending statements to me to pay the amount this is ridiculous. I won’t pay whatever they charged on that stolen cc this is only because of hdfc team if any issues they can check recorded calls of [protected].

Account holder name : m bharath
Account number: [protected]
Cc number : 9466 (Last 4 numbers these 4numbers only i remembered)

Aug 7, 2021

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

May 14, 2020

HDFC Bank Customer Care's response Dear Customer,

We wish to inform you that in the event of non-receipt of payment, delayed payment or payment less than the total minimum amount due the applicable charges would be levied to the card account. You will appreciate that the bank charges levied are legitimate and in accordance with the Schedule of Charges shared along with the Most Important Terms & Conditions. Hence, we request you to effect payment towards the total amount due within the payment due date to avoid levy of bank charges. You may refer to the below link for details of the same. https://bit.ly/2Z4t9QD

-Zubin
HDFC Bank Customer Assistance

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Here I would like to raise the complaint regarding amount hold in my HDFC account and it is showing MiRevenue hold so kindly clear the same on urgent basis
Account holder name : M Bharath
Account number : [protected]
Amount on hold : 213.60

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Address: Delhi

I had bought iphone xr with hdfc bank debit card on 24/12/2019 from realms store in new delhi. As per the offer i was supposed to receive cashback of 5000 within 120 days from the transaction month end.
I haven’t received my cashback till now, and it is more than 120 days.
Request you to resolve this at the earliest and credit the cashback as soon as possible.

Regards,
Nikhil agarwal

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

May 05, 2020

HDFC Bank Customer Care's response Dear Customer,

I understand the inconvenience. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Anay
HDFC Bank Customer Assistance

May 05, 2020

Updated by Nikhil Agarwal02 Under which head should i lodge complain in your portal, because there is no head for cashback

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Address: VILL JUNGAL PIPRA POST LAXMIPR, Dist, Deoria U.P. 274204

Dear customer care,

Without any information bank has deducted 236 rs from my account. I want my money back and the reason also why it is deducted.

Kindly reply as soon as possible

Hdfc account details :
Account number : [protected]
Customer id : 74610717

Transaction details :
Reference number : mir[protected]
Narration : si fail due to insuff bal 190420 - mir[protected]
Deducted date : 4 may 2020
Amount : 236

Aug 16, 2021

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

May 08, 2020

HDFC Bank Customer Care's response Dear Customer,

The debit pertains to Standing Instruction failed on April 19, 2020 due to insufficient balance in your account. The charges are levied as per the Bank's Schedule for Fees and charges.

Please visit the URL https://bit.ly/35Nhbwf below to know the fees and charges applicable to your account:

-Nadia
HDFC Bank Customer Assistance

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Address: Katerra india PVt Kurubarapalli post Krishanagiri tamilnadu 635115

Dear customer care

With any information bank has deducted rs. 236 from my account.
I want my money back and the reason also why it is deducted.

Kindly reply as soon as possible

Hdfc account details
Account number: (Protected)
Customer id: 74610717

Transaction details
Reference number - mir[protected]
Deducted date: 4//05/2020
Amount - 236
I wait for reply

Aug 5, 2021

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

May 08, 2020

HDFC Bank Customer Care's response Dear Customer,

The debit pertains to Standing Instruction failed in your account on April 19, 2020 due to insufficient balance in your account. The charges levied are as per the Bank's Schedule for fees and charges. Please visit the URL https://bit.ly/2LbNuLO to know the fees and charges applicable to your account.
In case of any further clarification or assistance, please click on https://bit.ly/2Lzhyn3 to submit the details. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

-Nadia
HDFC Bank Customer Assistance

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Why was reducted the money, purpose of Apr 27th 2020...

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They deducted 133 rupees without any acknowledgement

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Address: Door no: 1303, 6th main road, st floor, thiruvalluvar nagar, thiruvanmiyur

The hdfc bank has put a hold on my funds of rupees 222.59 as mi revenue hold through gefu, ac number is
Account number: 5010*59550
Ifsc: hdfc0003820
Branch: montieth road egmore
The customer service is not able to give any info on this.
First of all it's hard to reach customer service because it takes a alot of time and the ivr options are very difficult and tricky to navigate, after all the effort the customer service is not helpful

Aug 14, 2021

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

May 07, 2020

HDFC Bank Customer Care's response Dear Customer,

We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Anay
HDFC Bank Customer Assistance

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Emi rtn charges 236 rs. deduct

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Hi i have been using the credit card for the past two years and paying monthly dues on time. Two months back i contacted the agent and asked for the settlement offer and he gave me one. Now due to the pandemic of coronavirus i lost my job and i contacted the agent to cancel the settlement offer instead let me pay monthly dues. Now he has been harassing me to pay more than the usual else he will come to my home create a scene infront of my neighbours and talk to my father about it.
This has been a mental abuse for the past couple of days. I wrote an email as well to the bank but i didn't receive any response.
Kindly tell me what to do

Aug 16, 2021

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

May 14, 2020

HDFC Bank Customer Care's response Dear Customer,

We have reviewed your comments expressed and request you to write to us at PriorityRedressalRPM.[protected]@hdfcbank.com to enable us to assist you.

-Zubin
HDFC Bank Customer Assistance

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S

Shveta Bhairamadgi

from Noida, Uttar Pradesh

Jan 23, 2021

Hello I am a HDFC credit card holder with the total outstanding due og 28000/-.I have been going through some financial concern due to the pandemic hence was making minimum due payment only and sometimes even they got delayed.I have been getting constant harrasing calls from the collection agencies of Hdfc ..Today on the call they informed me that they have my bank statement and i have the amount in the bank but im not paying.The account they are taking about has minimum balance only and that belongs to my husband im the second holder only. Please confirm if HDFC and pass on this information to the collection agency and if yes under what authority and what al informantion can be revealed to the collection agency.I will be clearing my total amount and cancelling my card but HDFC needs to teach some empathy to the collection agents as these are very tough times for everyone.Please do confirm about the information released so that i can just close all my transactions with hdfc if they are allowed to do so.

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Address: Kerala

My loan account number is 95971386 and loan amount emi has been debited twice from my account.

My original date of emi is 4th of every month and no amount was debited from my account.in order to avoid late payment charges, i initiated the current month's emi amount from my account on 4th may itself.

But on 5th may around 8 am the same amount was debited from my account again. As a result i paid the emi for a...

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Hi,
From 04 january 2020 every month there is unauthorised payment against ref. No. Amazon1258399 being deducted from my card no. Xxxx9655 on every 4th/5th of the month without otp. I raised my complaints to amazon no. Of times and given statements for all such payments and called hdfc bank as well but getting no resolution till date. Last night i received message as below:
Alert:rs.758.99 spent via credit card xx9655 at amazon1258399 on[protected]:00:37:06 without pin/otp. Not you? Call [protected]. From my card total payment of approx ₹1500 has been deducted. I have even removed my card details from amazon account even then such deductions are being made. I can not rely on amazon and hdfc bank both. Looking for proper resolution to my complaint.

Aug 10, 2021

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

May 10, 2020

HDFC Bank Customer Care's response Dear Customer,

Due to the prescribed protocols to curb the spread of COVID19, we are operating with limited staff. This will result in a delay in our response to your email. Our Customer Service Executives will respond within a maximum of 12 to 14 working days.

-Nadia
HDFC Bank Customer Assistance

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S

Supriya Dixit

Jun 5, 2020

Hello Sree Mali,

I have faced a similar issue today and earlier. My HDFC credit card was deducted with Rs 70.98 and I received SMS as:
ALERT:Rs.70.96 spent via CREDIT Card xx7575 at AMAZON1258399 on[protected]:07:53:01 without PIN/OTP.Not you?Call [protected].

Have HDFC bank checked on your complaint and reverted?

Best regards,
Supriya

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Vamsi00's reply, Mar 24, 2021

If any emi are activated to your Amazon account

A

Ajesh Mani

Jul 5, 2020

hi
i also recieved same message today. Transaction was of Rs. 199. Is there any solution for this ? HDFC customer care is also not working ..

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S

Sunil0205

Jul 15, 2020

I have been also deducted with rs 999, from my hdfc credit card to amazon1258399.
Looking for the resolution.

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S

Summi Rawat

Oct 31, 2020

ALERT:Rs.169.00 spent via CREDIT Card xx3114 at AMAZON1258399 on[protected]:02:09:19 without PIN/OTP.Not you?Call [protected].

I have received this message today. The transaction was booked without using my other or pin. How did this happen. Dont you have any controls over such kind of transactions? People are complaining about this fraud every then and now, where is the resolution? You want people to publish this on social site?

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V

Vikrant_kale

Nov 5, 2020

I have been also deducted with rs 174.90, from my hdfc credit card to amazon1258399.
Looking for the resolution.

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V

Vasireddy Kiran kumar

Nov 18, 2020

I have been also deducted with 129 from my hdfc bank credit card to Amazon 1258399.Looking for the resolution.

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K

Karen Dias

Nov 21, 2020

I googled the same exact code as I had the same message until I realised I had authorised an audible payment every month for my sister. Check if you or someone in your family has done the same.

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D

Dr. bharat makwana

from Ghumarwin, Himachal Pradesh

Feb 17, 2021

ALERT:Rs.199.00 spent via CREDIT Card xx8782 at AMAZON1258399 on[protected]:22:07:30 without PIN/OTP.Not you?Call .
I have received this message today. The transaction was booked without using my other or pin. How did this happen. Dont you have any controls over such kind of transactions? People are complaining about this fraud every then and now, where is the resolution? You want people to publish this on social site?

Reply

[email protected] 's reply, Feb 17, 2021

Call me sir 8617675441

A

aarif04march

Mar 27, 2021

Hi,

I have received the same message last night stating I have spent 999.0 from my HDFC credit card at amazon1258399 without pin/OTP. I have attached the screenshot of the message please check.

How is this fraud happening, I can see here everyone is having the same complaint and still no permanent resolution.

Please resolve this issue on priority.

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G

Gurdeep Dayal

from Delhi, Delhi

Apr 8, 2021

ALERT:Rs.129.00 spent via CREDIT Card xx2535 at AMAZON1258399 on[protected]:22:26:02 without PIN/OTP.Not you?Call [protected]. i also recived this message

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M

Mukund Mantri

Apr 25, 2021

The same thing is happening with me also for the last 3-4 months 199 Rs each and every time.

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K

Kulkarni Anil

May 2, 2021

ALERT:Rs.169.00 spent via CREDIT Card xx7589 at AMAZON1258399 on[protected]:11:22:22 without PIN/OTP.Not you?Call [protected].
This is the message I have been receiving for more than 6 months even though I have cancelled my Klindle unlimited subscription on Amazon.in. I had initiated communication with Amazon.in & they, in turn confirmed that I do not have any subscription. Screenshot from Amazonin is enclosed. Need an immediate resolution of this naghing issue.

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I have bought my iphone11 pro with hdfc bank credit card on 25/10/2019 in croma as mentioned by hdfc bank (To receive cashback of 6000 within 120 days from the transactional month end) i haven’t received my cashback till now, it is more than 120 days. I have asked in croma, they said to check with bank. Hope this issue gets resolved and cashback will be credited as soon as possible.

Aug 10, 2021

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

May 05, 2020

HDFC Bank Customer Care's response Dear Customer,

Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Anay
HDFC Bank Customer Assistance.

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Sir,
Already i posted a complaint against hdfc education loan charges on Ecsrtnchg .that is rs 191 and again today i maintained my account balance.they will charge same on the rs.398 extra.what is this sir? In the covid-19 quarantine days.u doing like this.. iam very disappointed to this.already i applied a moratorium plan for the April 2020 to may 2020 .then why should u take my money fo April and cheaply using the charges for something..take it all sir.some people beg for money from others..in this covid-19 situation u people are very worst sir, i want my money in my account..my hdfc loan number is 36793727.please sir do something

Aug 14, 2021

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

May 13, 2020

HDFC Bank Customer Care's response Dear Customer,

We have checked your loan account and confirm that there are no ECS bounce charges levied in your loan account. Please take up the matter with your bank in which the charges has been levied.

-Nadia
HDFC Bank Customer Assistance

HDFC Bank Complaints & Reviews

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HDFC Bank reviews & complaints page 431

cash back not received

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bank charges

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hdfc bank unauthorised payments via. amazon1258399

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iphone 11 cashback not received

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cancellation of emi within 45 days but cannot connect customer support and phone banker

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cashback not credited to my account after 120 days

regarding credit card

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mirevenue hold through gefu

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cashback not received

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si fail to insuff balance

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without any information deducted my account balance

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ach

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hdfc bank mirevenue hold through gefu

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my saving account money is on hold

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unnecessary deduction

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about the collection agent

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loan amount debited twice

unauthorised payments ref.no. amazon1258399

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hdfc cashback

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ecsrtnchg charges on educational loan

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