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HDFC Bank Complaints & Reviews

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Updated: Dec 16, 2025
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HDFC Bank reviews & complaints page 430

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R
rahul daftary
May 4, 2020
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Address: chennai
Website: www.hdfcbank.com

I have bought my iphone11 with hdfc bank debit card on 10 December 2019 at apptronix hyderabad. As mentioned by hdfc bank, I would receive cashback of rupees 6000 within 120 days from the transactional month end. I haven’t received my cashback till now, it is more than 120 days.
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    R
    Ricky228899
    May 4, 2020
    Resolved
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    Resolved

    I have not received my cashback of 6000 till now and i bought my phone on 24/12/2019 and it is more than 120 days now. Kindly look into matter and i have tried going to the link which you have provided in the other post and there is no reference number for cashback issues. So kindly don’t just share the link. I want the real solution as i am very disappointed now.
    Aug 12, 2021
    Complaint marked as Resolved 
    HDFC Bank customer support has been notified about the posted complaint.
    Verified Support
    May 07, 2020
    HDFC Bank Customer Care's response
    Dear Customer,

    We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the offer details, transaction details, and complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

    -Preethi
    HDFC Bank Customer Assistance
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      mihir riswadkar
      May 4, 2020
      Resolved
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      Resolved

      I have bought my iphone11 with hdfc bank debit card on 25/12/2019 in venus data products, vadodara. As mentioned by hdfc bank (To receive cashback of 6000 within 120 days from the transactional month end) i haven’t received my cashback till now, it is more than 120 days. Hope this issue gets resolved and cashback will be credited as soon as possible.
      Aug 17, 2021
      Complaint marked as Resolved 
      HDFC Bank customer support has been notified about the posted complaint.
      Verified Support
      May 05, 2020
      HDFC Bank Customer Care's response
      Dear Customer,

      Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share with us your complete concern along with the required details. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

      -Anay
      HDFC Bank Customer Assistance
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        A
        May 4, 2020
        Resolved
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        Address: Noida sector 63 hdfc bank C/25 steller it park

        Ad hoc statement charge ₹118 for date[protected] have been deducted on 04/05/2020 from my hdfc salary account without any information.

        But i haven't asked for any such statements from bank either by visiting branch or through net banking.

        When i reach branch regarding the same issue, they cant provide proper solution as well as customer care told same answer.

        So i need clarification from bank or reverse my ₹118 to my account.
        Withdrawal - 118.00 rs

        Ref no.- mir[protected]
        Narration - adhoc stmtchgs incl gst 210420- mir[protected]
        Value date - 04/05/2020
        Aug 8, 2021
        Complaint marked as Resolved 
        HDFC Bank customer support has been notified about the posted complaint.
        Verified Support
        May 07, 2020
        HDFC Bank Customer Care's response
        Dear Customer,

        We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the details of the charges and complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

        -Anay
        HDFC Bank Customer Assistance
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          R
          Ravi Dumra
          May 4, 2020
          Resolved
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          Hi.
          I had purchased iphone 11 on december 31 2019 from authorised store of aaple puton sirsa, i have not received the cashback till date which is far more than from promised, it has been more than 180 days. Phone details

          64 gb white apple iphone 11
          Imei no. [protected]

          Attaching phone bill as well in phtos
          +1 photos
          Aug 10, 2021
          Complaint marked as Resolved 
          HDFC Bank customer support has been notified about the posted complaint.
          Verified Support
          May 05, 2020
          HDFC Bank Customer Care's response
          Dear Customer,

          Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share with us your complete concern along with the required details. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

          -Anay
          HDFC Bank Customer Assistance
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            S
            Sunio Sharma
            May 4, 2020
            Resolved
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            Resolved

            pls refund my ach debit return charges

            Address: Jaipur

            My salary account in hdfc bank but april month to may 590 rs debit 4 time narration ach auto debit return charges why are you debit this charge my emi bounce but rbi guidance 3 month relif covid 19 and this really rubbish bank my situation very low till time and am not pay ach debit return charges without any action pls i request to refund this amount...
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            K
            Krish Ahuja 13
            May 4, 2020
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            I have a complaint against my purchase on debit card. I purchased an iphone 11 on 2nd december and i was promised a cash back of inr 6000 after 120 days from the last day of december. It’s been 123 days and i still have not received the cash back.

            This is not the kind of service that i expect from hdfc bank, the customer care is not supporting me in any ways, they are just registering complaints for against or loss of cards.

            Kindly look into it and let me know the course of action as soon as possible.
            HDFC Bank customer support has been notified about the posted complaint.
            Verified Support
            May 04, 2020
            HDFC Bank Customer Care's response
            Dear Customer,

            Thanks for writing to us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to share the required details and the offer details. Please mention reference number TT[protected] for us to promptly respond to you via email.

            -Bejoy
            HDFC Bank Customer Assistance
            May 04, 2020
            Updated by Krish Ahuja 13
            Reference number is protected
            how to view it?
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              N
              Nawsherwan Mujtaba
              May 4, 2020
              Resolved
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              Resolved

              Address: New Delhi

              Hi, on 5th of every month, an amount of 9971.32 gets debited, but this time the message came that rs 0 will be debited and i do not want this. I want to pay the emi so that i donnt have to pay extra charges.

              Please do not force the moratorium on consumers. Customer care says we are only giving moratorium, not option out of it in consumer durable section. Why is thie shady practice being acrried out by hdfc?

              I need a representative to call me since the reciept of previous payments do not even contain the ful loan account number. No online payment facility is provided either.

              Kindly call me on [protected]
              Aug 6, 2021
              Complaint marked as Resolved 
              HDFC Bank customer support has been notified about the posted complaint.
              Verified Support
              May 14, 2020
              HDFC Bank Customer Care's response
              Dear Customer,

              We understand that you have also raised your concerns at loansupport Vide reference Number[protected] and you will receive a response from them to your e-mail ID.

              Due to the prescribed protocols to curb the spread of COVID19, we are operating with limited staff. Under the circumstances, there may be a delay in our response. Please bear with us. In case of any urgent queries or requests, you may also use our NetBanking and Mobile Banking services.

              -Zubin
              HDFC Bank Customer Assistance
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                A
                amyaman2621
                May 7, 2020
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                Hi
                I Have purchased iPhone 11 dated 18th January, 2020 from a store in Chandigarh under the Cashback offer of Rs. 6000 on my HDFC Credit Card( No EMI). Its about more than 90 days and the Cashback has not been credited to my account. Please resolve my issue.

                Details
                HDFC Credit Card
                Transaction ID [protected]
                +1 photos
                May 10, 2020
                Updated by amyaman2621
                Hi
                I Have purchased iPhone 11 dated 18th January, 2020 from a store in Chandigarh under the Cashback offer of Rs. 6000 on my HDFC Credit Card( No EMI). Its about more than 90 days and the Cashback has not been credited to my account. Please resolve my issue.

                Details
                HDFC Credit Card
                Transaction ID [protected]

                Cashback of Rs. 6000 has not been received yet.
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                  N
                  navi5013
                  May 4, 2020
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                  Address: Bidar

                  Hello
                  After multiple attempts my bank account is blocked and I want to reset my bank account password, i getting otp on mobile but not on registered email.
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                    amyaman2621
                    May 4, 2020
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                    I have purchased iPhone 11 128 GB on the Cashback offer of rs 6000 on my HDFC jet Privilege Credit card. Date of purchase was 18th January 2020, and still cashback has not been credited to my HDFC credit card account. Please resolve my issue.

                    Card Ending 7010
                    Transaction ID is [protected]
                    Name is Amandeep Singh
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                      S
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                      Address: flat no D/TF/04Rajiv gandhi Enclave vasundhra nagar bhiwadi 301019

                      Please sent my credit card no ...9616 my address
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                        M
                        Mahenth Iyyappan
                        May 4, 2020
                        Resolved
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                        Sir,
                        As i have applied for moratorium scheme in my hdfc educational loan before due date and the loan number is 36793727. Then why should they hit my account for this ecsrtnchg charges.. Iam very disappointed in this covid-19 quarantine days there are so many peoples affected and beg for money from others.in this situation u people are got my balance amount for some other charges. My account debited for rs.191.. I want to refund my amount to my account. Indian government announced that no need to charge that is emi is optional for customers to pay or do not have to pay for all banks for during this covid-19 pandemic days.. I have applied moratorium plan scheme for april and may 2020 months but they debited charges on april month. I totally disappointed sir. Please take action and refund it my account. Do some needfull sir. They raise charges two times. It may happen again also.. Please stop charging like this

                        Thanks
                        Iyyappan. M
                        +1 photos
                        Aug 12, 2021
                        Complaint marked as Resolved 
                        HDFC Bank customer support has been notified about the posted complaint.
                        May 05, 2020
                        Updated by Mahenth Iyyappan
                        Sir, I have received message from bank that is April and may 2020 moratorium accepted.then why they hit my account and make ecs charges on it sir.its very bad to this covid-19 situation sir.iam very disappointed on this.they charges r.191 and again 398 rs debited in my account..what is this sir..i have planned moratorium and bank also accepted so refund my amount to my account.do not make any charges on this.. Hdfc Loan number is 36793727 and debited account icici a/c[protected]

                        Verified Support
                        May 07, 2020
                        HDFC Bank Customer Care's response
                        Dear Customer,

                        We have checked your loan account and confirm that there is no EMI bounce penalty levied to your loan account.

                        Please take up the matter with your source bank account in which the charges are levied for further assistance.

                        -Nadia
                        HDFC Bank Customer Assistance
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                          V
                          vani madhur
                          May 4, 2020
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                          Resolved

                          I have bought my iphone11 with hdfc bank debit card on 15/12/2019 from reliance store in vaishali, ghaziabad. As mentioned by hdfc bank (To receive cashback of 6000 within 120 days from the transactional month end) i haven’t received my cashback till now, it is more than 120 days. Kindly check and do the needful. Hope this issue gets resolved and cashback will be credited as soon as possible.

                          Phn [protected]
                          Aug 6, 2021
                          Complaint marked as Resolved 
                          HDFC Bank customer support has been notified about the posted complaint.
                          Verified Support
                          May 14, 2020
                          HDFC Bank Customer Care's response
                          Dear Customer,

                          This pertains to your query regarding cashback on Debit Cards. Due to the prevailing COVID19 Pandemic situation, you may experience a delay in receiving your eligible cashback. Rest assured, for eligible transactions, cashback disbursements will be done within 30 days post the situation normalizes. We request your patience and support during these testing circumstances.

                          -Nadia
                          HDFC Bank Customer Assistance
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                            M
                            Mahenth Iyyappan
                            May 4, 2020
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                            Sir,
                            As i have applied for moratorium scheme in my hdfc educational loan before due date and the loan number is 36793727. Then why should they hit my account for this ecsrtnchg charges.. Iam very disappointed in this covid-19 quarantine days there are so many peoples affected and beg for some money from others.in this situation u people are got my balance amount for some other charges. My account debited for rs.191.. I want to refund my amount to my account. Indian government announced that no need to charge that is emi is optional for customers to pay or do not have to pay for all banks for during this covid-19 pandemic days.. I have applied moratorium plan scheme for april and may but they debited charges on april month. I totally disappointed sir. Please take some action and refund it my account

                            Thanks
                            Iyyappan. M
                            +1 photos
                            HDFC Bank customer support has been notified about the posted complaint.
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                              Himmat00007
                              May 4, 2020
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                              I had done payment through my debit card to purchase mobile phone on 24.12.2019, as per offer 1500 rs cashback supposed to be reveived within 120 days, but till date cashback is not received.
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                                M
                                Moushami
                                May 6, 2020
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                                I was supposed to receive cashback after 3 months of purchase of Samsung Tv bought from Reliance digital on 21 december, 2019 with HDFC FINANCE Loan no. [protected]. Why I haven’t received the cashback yet. Please help
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                                  S
                                  Sarita222
                                  from Agra, Uttar Pradesh
                                  May 4, 2020
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                                  Address: Hdfc bank Sector 12, Noida Gautam Buddh nagar

                                  Maine hdfc bank mai online account open kiya hai par bank ki taraf se koi bhi response nahi mila hai mujhe debit card or passbook nahi mila or account doorstep kyc verification bhi nahi kiya gya hai
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                                    A
                                    Apoorva Nayak
                                    May 3, 2020
                                    Resolved
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                                    Resolved

                                    I purchased an iphone 11 with my hdfc debit card because it said there was a running offer which would give me a cash back on the purchase of iphone 11 and its already 120 days but i haven't received my cash back. The bank when called refused to solve the problem. I got my phone on 4th jan 2020 from a store called mobile planet in mumbai. Because of the covid situation i am unable to go to the bank too. The bank isn't accepting any calls and the shopkeeper says they aren't reponsible for the same as its between the bank and the customer
                                    Aug 7, 2021
                                    Complaint marked as Resolved 
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    May 05, 2020
                                    HDFC Bank Customer Care's response
                                    Dear Customer,

                                    Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share the offer details with your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                                    -Anay
                                    HDFC Bank Customer Assistance
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                                      sumer299
                                      May 3, 2020
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                                      Address: Old Arya Nagar,Ghaziabad

                                      I have bought iPhone 11 on[protected] and as per the offer I must recieve 6000/- Cashback within 120 days but hasn’t recieved yet.
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