Claimed

HDFC Bank Complaints & Reviews

2.9
Updated: May 26, 2026
Complaints 32952
Resolved
18420
Unresolved
14532
Contacts

File a complaint to HDFC Bank

Having problems with HDFC Bank?

File a complaint and get it resolved by HDFC Bank customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

HDFC Bank reviews & complaints page 433

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
N
navi5013
May 4, 2020
Report
Copy

Address: Bidar

Hello
After multiple attempts my bank account is blocked and I want to reset my bank account password, i getting otp on mobile but not on registered email.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    A
    amyaman2621
    May 4, 2020
    Report
    Copy

    I have purchased iPhone 11 128 GB on the Cashback offer of rs 6000 on my HDFC jet Privilege Credit card. Date of purchase was 18th January 2020, and still cashback has not been credited to my HDFC credit card account. Please resolve my issue.

    Card Ending 7010
    Transaction ID is [protected]
    Name is Amandeep Singh
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      S
      Report
      Copy

      Address: flat no D/TF/04Rajiv gandhi Enclave vasundhra nagar bhiwadi 301019

      Please sent my credit card no ...9616 my address
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        M
        Mahenth Iyyappan
        May 4, 2020
        Resolved
        Report
        Copy
        Resolved

        Sir,
        As i have applied for moratorium scheme in my hdfc educational loan before due date and the loan number is 36793727. Then why should they hit my account for this ecsrtnchg charges.. Iam very disappointed in this covid-19 quarantine days there are so many peoples affected and beg for money from others.in this situation u people are got my balance amount for some other charges. My account debited for rs.191.. I want to refund my amount to my account. Indian government announced that no need to charge that is emi is optional for customers to pay or do not have to pay for all banks for during this covid-19 pandemic days.. I have applied moratorium plan scheme for april and may 2020 months but they debited charges on april month. I totally disappointed sir. Please take action and refund it my account. Do some needfull sir. They raise charges two times. It may happen again also.. Please stop charging like this

        Thanks
        Iyyappan. M
        Aug 12, 2021
        Complaint marked as Resolved 
        HDFC Bank customer support has been notified about the posted complaint.
        May 05, 2020
        Updated by Mahenth Iyyappan
        Sir, I have received message from bank that is April and may 2020 moratorium accepted.then why they hit my account and make ecs charges on it sir.its very bad to this covid-19 situation sir.iam very disappointed on this.they charges r.191 and again 398 rs debited in my account..what is this sir..i have planned moratorium and bank also accepted so refund my amount to my account.do not make any charges on this.. Hdfc Loan number is 36793727 and debited account icici a/c[protected]

        Verified Support
        May 07, 2020
        HDFC Bank Customer Care's response
        Dear Customer,

        We have checked your loan account and confirm that there is no EMI bounce penalty levied to your loan account.

        Please take up the matter with your source bank account in which the charges are levied for further assistance.

        -Nadia
        HDFC Bank Customer Assistance
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          V
          vani madhur
          May 4, 2020
          Resolved
          Report
          Copy
          Resolved

          I have bought my iphone11 with hdfc bank debit card on 15/12/2019 from reliance store in vaishali, ghaziabad. As mentioned by hdfc bank (To receive cashback of 6000 within 120 days from the transactional month end) i haven’t received my cashback till now, it is more than 120 days. Kindly check and do the needful. Hope this issue gets resolved and cashback will be credited as soon as possible.

          Phn [protected]
          Aug 6, 2021
          Complaint marked as Resolved 
          HDFC Bank customer support has been notified about the posted complaint.
          Verified Support
          May 14, 2020
          HDFC Bank Customer Care's response
          Dear Customer,

          This pertains to your query regarding cashback on Debit Cards. Due to the prevailing COVID19 Pandemic situation, you may experience a delay in receiving your eligible cashback. Rest assured, for eligible transactions, cashback disbursements will be done within 30 days post the situation normalizes. We request your patience and support during these testing circumstances.

          -Nadia
          HDFC Bank Customer Assistance
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            M
            Mahenth Iyyappan
            May 4, 2020
            Report
            Copy

            Sir,
            As i have applied for moratorium scheme in my hdfc educational loan before due date and the loan number is 36793727. Then why should they hit my account for this ecsrtnchg charges.. Iam very disappointed in this covid-19 quarantine days there are so many peoples affected and beg for some money from others.in this situation u people are got my balance amount for some other charges. My account debited for rs.191.. I want to refund my amount to my account. Indian government announced that no need to charge that is emi is optional for customers to pay or do not have to pay for all banks for during this covid-19 pandemic days.. I have applied moratorium plan scheme for april and may but they debited charges on april month. I totally disappointed sir. Please take some action and refund it my account

            Thanks
            Iyyappan. M
            HDFC Bank customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              H
              Himmat00007
              May 4, 2020
              Report
              Copy

              I had done payment through my debit card to purchase mobile phone on 24.12.2019, as per offer 1500 rs cashback supposed to be reveived within 120 days, but till date cashback is not received.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                M
                Moushami
                May 6, 2020
                Report
                Copy

                I was supposed to receive cashback after 3 months of purchase of Samsung Tv bought from Reliance digital on 21 december, 2019 with HDFC FINANCE Loan no. [protected]. Why I haven’t received the cashback yet. Please help
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  S
                  Sarita222
                  from Agra, Uttar Pradesh
                  May 4, 2020
                  Report
                  Copy

                  Address: Hdfc bank Sector 12, Noida Gautam Buddh nagar

                  Maine hdfc bank mai online account open kiya hai par bank ki taraf se koi bhi response nahi mila hai mujhe debit card or passbook nahi mila or account doorstep kyc verification bhi nahi kiya gya hai
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    A
                    Apoorva Nayak
                    May 3, 2020
                    Resolved
                    Report
                    Copy
                    Resolved

                    I purchased an iphone 11 with my hdfc debit card because it said there was a running offer which would give me a cash back on the purchase of iphone 11 and its already 120 days but i haven't received my cash back. The bank when called refused to solve the problem. I got my phone on 4th jan 2020 from a store called mobile planet in mumbai. Because of the covid situation i am unable to go to the bank too. The bank isn't accepting any calls and the shopkeeper says they aren't reponsible for the same as its between the bank and the customer
                    Aug 7, 2021
                    Complaint marked as Resolved 
                    HDFC Bank customer support has been notified about the posted complaint.
                    Verified Support
                    May 05, 2020
                    HDFC Bank Customer Care's response
                    Dear Customer,

                    Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share the offer details with your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                    -Anay
                    HDFC Bank Customer Assistance
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      S
                      sumer299
                      May 3, 2020
                      Report
                      Copy

                      Address: Old Arya Nagar,Ghaziabad

                      I have bought iPhone 11 on[protected] and as per the offer I must recieve 6000/- Cashback within 120 days but hasn’t recieved yet.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        A
                        abhijik
                        May 3, 2020
                        Resolved
                        Report
                        Copy
                        Resolved

                        Hello,
                        I bought my iphone11 with hdfc bank credit card on 23/12/2019 at reliance digital, vashi, navi mumbai 400703. As mentioned by hdfc bank, i was to receive cashback of 6000 within 120 days from the transaction date. The time frame of 120 days passed on 23rd april 2020.in fact it's 120 days past the transaction month end as well. I haven’t received my cashback till now, it is more than 120 days. My latest statement dated 3rd may 2020 did not reflect the cashback. I checked with reliance digital, they asked me to inquire with the bank. I tried calling the bank over the helpline, but they are not entertaining queries like this one at current time.
                        Hope this issue gets resolved and cashback will be credited in my credit card statement as soon as possible.

                        Thanks!
                        Abhijit
                        Aug 12, 2021
                        Complaint marked as Resolved 
                        HDFC Bank customer support has been notified about the posted complaint.
                        Verified Support
                        May 05, 2020
                        HDFC Bank Customer Care's response
                        Dear Customer,

                        Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share the offer details with your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                        -Anay
                        HDFC Bank Customer Assistance
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          R
                          rathodtoursandtravels
                          May 3, 2020
                          Report
                          Copy

                          To
                          The manager hdfc cards division

                          I want to cancel the emi of amount 2, 00, 000 kindly help me out as phone banker is not available tried a lot to contact but cannot connect on call to cancel the emi
                          I want to cancell it within 45 days and my bill is also yet to be generate kindly cancel the emi

                          Date 15 apr20

                          Loan number[protected]

                          Plz calll me on [protected] i want to cancell the loan and emi on credit card
                          My card number xxxx xxxx 0908 0684

                          This is not done as i will have to pay emi untill it is not cancelled. And i don't know when will the customer support team for hdfc credit card will resume

                          It's not my mistake and i don't wish to pay any charges to hdfc credit cards
                          HDFC Bank customer support has been notified about the posted complaint.
                          Verified Support
                          May 13, 2020
                          HDFC Bank Customer Care's response
                          Dear Customer,

                          We wish to inform that in the event of pre-closure of the loan, a charge, currently 3% of the balance principal outstanding will be applicable. In order to preclose the loan, we request you to contact our Phone Banking officers at any of our Phone Banking numbers mentioned in the below URL: https://bit.ly/3csBdyx.

                          -Zubin
                          HDFC Bank Customer Assistance
                          May 13, 2020
                          Updated by rathodtoursandtravels
                          Tried to contact phone banking support but it is not getting connected kindly contact me on [protected] and [protected]
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            R
                            Rashidkh
                            May 3, 2020
                            Report
                            Copy

                            Address: Mumbai India

                            Hello Sir/Madam,

                            As on date: 3 May 2020
                            Amount held by
                            Hdfc bank (For mirevenue hold through gefu): ₹543.00
                            Without any information any thing they have kept money on hold and debited from my account without any message of deduction.
                            I haven't noticed how many times they might have done like this.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              A
                              abhinaybalasani
                              May 3, 2020
                              Report
                              Copy

                              I have purchased iPhone 11 on 19/12/2019 and its been more than 120 days to receive the cashback and also couldn't contact hdfc customer care.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                G
                                Gökúl
                                May 3, 2020
                                Report
                                Copy

                                Address: chennai

                                What is this mirevenue hold…..why you detect a amount for this?
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  N
                                  ngupta0412
                                  May 3, 2020
                                  Resolved
                                  Report
                                  Copy
                                  Resolved

                                  I have bought my iphone11 with hdfc bank credit card - 6 months emi on 19/12/2019 in gurgaon. As mentioned by hdfc bank (To receive cashback of 6000 within 120 days from the transactional month end) i haven’t received my cashback till now, it is more than 120 days. Hope this issue gets resolved and cashback will be credited as soon as possible since my credit card is going to expire in june 2020. Need quick help on this one.
                                  Invoice no. - ggn1909pi0519
                                  Aug 11, 2021
                                  Complaint marked as Resolved 
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  May 11, 2020
                                  HDFC Bank Customer Care's response
                                  Dear Customer,

                                  We wish to confirm that cashback of Rs.6000 credited to your card account on 06/05/2020.

                                  -Nadia
                                  HDFC Bank Customer Assistance
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    A
                                    Abhinavj796
                                    May 2, 2020
                                    Report
                                    Copy

                                    I have purchased iPhone 11 pro max on[protected] and the cashback is needed to be received after 120 days completed the cycle by not yet received the cashback.

                                    Total amount: 123900
                                    Cashback amount: 7000
                                    RRN :[protected]


                                    Please help.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      S
                                      Sanjay Kumar Chowdary
                                      May 2, 2020
                                      Report
                                      Copy

                                      Address: CHEMBUR EAST MUMBAI

                                      Hi,
                                      Myself Sanjay Kumar Chowdary
                                      Amount of Rs 1136 has put on hold at 27/4/2020 from my account without any reason. When did it will be cleared?
                                      I want my money back ASAP.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        Shubhamlucend
                                        from Kanpur, Uttar Pradesh
                                        May 2, 2020
                                        Resolved
                                        Report
                                        Copy
                                        Resolved

                                        Dear sir on 29th april i made 2 payments 500 ₹ each of axis mutualfund through hdfc net banking option but after putting my mobile otp it shows error massage "403 forbidden" but amount was deducted from my account both times but not credited to axis mutualfund website. Now axis mf is saying they have not recieved the payments. Please help me to get my money back.
                                        Aug 5, 2021
                                        Complaint marked as Resolved 
                                        HDFC Bank customer support has been notified about the posted complaint.
                                        Verified Support
                                        May 14, 2020
                                        HDFC Bank Customer Care's response
                                        Dear Customer,

                                        We would like to inform you that the referred transaction has been successfully processed at the Bank's end. Incase if the final status of the transaction is not known, we would request you to check with the merchant.

                                        If the merchant denies of having received the funds for the said transaction, do write back to us with the merchant email confirmation stating of non-receipt of funds at their end for us to take up further.

                                        -Zubin
                                        HDFC Bank Customer Assistance
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit