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HDFC Bank Complaints & Reviews

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Updated: Oct 4, 2026
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HDFC Bank reviews & complaints page 433

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S
Shatadru Das
Jun 10, 2020
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I bought my iphone11 with hdfc bank debit card on 5th january 2020. As mentioned by hdfc bank (To receive cashback of 6000 within 120 days from the transactional month end) i haven’t received my cashback till now, it is more than 120 days. Hope this issue gets resolved and cashback will be credited as soon as possible
HDFC Bank customer support has been notified about the posted complaint.
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    Sambath Raj
    Jun 10, 2020
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    Address: 369, Sai Sadan Bldg Main Rd, Kamaraj Nagar, Tamil Nadu 600071
    Website: netbanking.hdfcbank.com/netbanking

    Have to reset my net-banking pin. There are 2 options :

    1) registered number + debit card — i can't use this because i dont have the debit card.

    2) registered number + e-mail : now the problem is 3 digit otp comes to the registered number but the email never arrives, i dont know why is it happening. Why hdfc bank is incapable in this matter in the present modern world!
    HDFC Bank customer support has been notified about the posted complaint.
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      dinesh chandra tayal
      Jun 10, 2020
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      Sir/Mam
      with reference to above my credit card is misused between 26/05/2020 and 09/06/2020. I came to know about it only on 9/06/2020 evening when I received a message that a transaction of Rs 4000/- has been done on PAyTM by using my card details. When i enquired on the given tollfree no they informed me that transaction were done regularly by using my card details but during this period i neither received any OTP or message mentioning the usage of the card while the card is with me. Please look into the matter and reimburse the debited amount to my account.
      Regards
      Dinesh Chandra Tayal
      HDFC Bank customer support has been notified about the posted complaint.
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        M
        Manu239595
        Jun 10, 2020
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        Website: Croma center

        Had purchased iphone 11 pro from croma store on 29th feb 2020 using my hdfc bank debit card, at the time of purchase there was a offer from bank for 6000 cash back after 120 days. But its been more than 120 days and i haven't received the cashback yet in my account, if the bank cannot process the services they extent then why should they bring on such scheme, just lemme know how best i can go ahead to resolve this issue.
        +1 videos
        Aug 11, 2021
        Complaint marked as Resolved 
        HDFC Bank customer support has been notified about the posted complaint.
        Verified Support
        Jun 10, 2020
        HDFC Bank Customer Care's response
        Dear Customer,

        Thanks for writing to us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to share the required details. Please mention reference number TT[protected] for us to promptly respond to you via email.

        -Bejoy
        HDFC Bank Customer Assistance
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          S
          SBChatterjee
          Jun 10, 2020
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          Resolved

          Please cancel my oneassist membership from my card ending in 9049.
          Aug 8, 2021
          Complaint marked as Resolved 
          HDFC Bank customer support has been notified about the posted complaint.
          Dear customer,
          Please provide the details asked on the link http://survey.webengage.com/ws/~1qq44ps and our team shall cancel the plan and refund the amount.
          Regards, Team OneAssist
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            T
            Theofilla Paul
            Jun 10, 2020
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            Im not receiving otp mails to my registered email id. Receiving it in the mobile though.
            HDFC Bank customer support has been notified about the posted complaint.
            I too suffer from the same disease given by useless HDFC
            .
            I too suffer from the same dieases given by futile HDFC bank
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              K
              Kamau_Engineer
              Jun 10, 2020
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              Resolved

              Address: N202 JAde REsidency Wagholi Pune 412207

              I applied for hdfc bank fastag on 21 may 2020 and my wallet got created on 28th may 2020 but still i am waiting for my fastag delivery.

              I choose hdfc bank fastag because of my trust in hdfc brand but unfortunately as a customer i am loosing faith in the brand because of this tremendous delay.

              I tried to call 6-7 times on your customer care but every time either i am getting excuses like system not working or having huge pendency of month march.

              If this is the situation then why is it not supposed to inform customers initially at the time of signing up.

              Kindly cancel my request and refund the full amount of 500 inr deducted from my hdfc bank saving account.

              My application ref no. Hfr01567684

              Mobile no. [protected]

              Note: please resolved the same in 48 hour else i am going to launch complaint against hdfc bank fastag in consumer forum and

              Indian consumer complaint portal on the ground of false promise of delivery fastag within 7 working days.
              Aug 6, 2021
              Complaint marked as Resolved 
              HDFC Bank customer support has been notified about the posted complaint.
              Verified Support
              Jul 26, 2020
              HDFC Bank Customer Care's response
              Dear Customer,

              Please email at fastag.[protected]@insolutionsglobal.com or reach Fastag Team directly at [protected] for better assistance.

              -Anay
              HDFC Bank Customer Assistance
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                Lakshmikant Rai
                Jun 10, 2020
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                Due to covid-19 my train booking has cancle and from irtc they have refund my money on 27may 2020. But till now refund amount haven't come in my account from irtc they refund the money. Detail of refund transaction.
                Pnr:-[protected]
                Transaction id:-[protected]
                Bank refund txn id :-30001001490035175427175
                Refund type:- refund for cancellation
                Actual refund date :-27may, 2020
                Refund amount :-1605/-
                Settlement id :-[protected]
                HDFC Bank customer support has been notified about the posted complaint.
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                  Dr. Rahul Kumar
                  Jun 10, 2020
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                  It is very much painful to explain that my fastag replacement request had been not completed in 3 months later i said to surrender and refund the amount it is almost 4 months of surrender fastag but refund i have not received
                  They provided me mail id which is also not working
                  Fastag. [protected]@installationglobal.com
                  Wallet[protected]
                  Customer i'd[protected]
                  HDFC Bank customer support has been notified about the posted complaint.
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                    urmila nayak
                    Jun 10, 2020
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                    I have applied for emi moratorium for the month june to august still my account debited on dated 10/6/2020

                    Pls refund

                    My request no is attached below
                    HDFC Bank customer support has been notified about the posted complaint.
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                      Gopal1901
                      Jun 10, 2020
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                      I have bought my iphone11 with hdfc bank debit card on 03/01/2020 as mentioned by hdfc bank (To receive cashback of 6000 within 120 days from the transactional month end) i haven’t received my cashback till now, it is more than 120 days. Hope this issue gets resolved and cashback will be credited as soon as possible.
                      HDFC Bank customer support has been notified about the posted complaint.
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                        vishnub7100
                        Jun 10, 2020
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                        I have bought my iphone11 with hdfc bank debit card on 13/01/2020 from reliance digital pune. As mentioned by hdfc bank (To receive cashback of 6000 within 120 days from the transactional month end) i haven’t received my cashback till now, it is more than 145 days. I have tried contacting the bank several times but i wasnt able to connect with them as there is no option now to talk with the customer care executive. I have registered two complaints for which i havent got any response even after 20 days. I have asked reliance digital, they said to check with bank. Hope this issue gets resolved and cashback will be credited as soon as possible.

                        Attached my invoice copy for your reference.

                        Paymentrefno#[protected]
                        Tax invoice#[protected]
                        Jun 16, 2020
                        Complaint marked as Resolved 
                        After registering my complaints over here I have received several spam calls asking me that have you filled in any complaints regarding CashBack. When I said I did and asked them when will i get my money they said you will get it today itself but you have to forward one sms to them. Then only they will be able to process it. When I checked the sms it was upi%#@&#% this kind of msg. Then they callled me several times asking me to forward the sms which I didn’t. So our informations are getting leaked from here and is not confidential as it t seems. I request everyone who to look for these kind of spam callers and not to do anything they ask l. The bank never ask . And one funny thing is that they said they will put the money to my debit card. When I asked why they were like blah blah. So beware guyz. And I don’t know if it’s through this platform or not I got my cashback to my credit card. Thanks
                        HDFC Bank customer support has been notified about the posted complaint.
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                          Sundaranarayanan Ramachandran
                          Jun 10, 2020
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                          I have purchased iphone 11 from poorvika mobiles, kanthanchanvadi, chennai on 31/01/2020 using my hdfc bank credit card. I have been notified about an offer of 6000 inr cash back after 120 days of last day of transaction month. Now, the date have been crossed, but no cash back have been added into my account. Requesting relevant person to have a look into this and do the needful.
                          HDFC Bank customer support has been notified about the posted complaint.
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                            1990tessie
                            Jun 10, 2020
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                            Seriously do you think people have funds to pay loans? What does moratorium mean when one is literally struggling to bring food on the table. I’m a member of your bank and i have no job hence no funds to pay my loans and credit cards. Instead of moratorium can’t an option be given of grace period until you get a job because i have lost my job and i’m struggling to get one. I was pregnant due to which i had to quit my job because of my standing job. When i started looking out for a backend job literally i was not hired due to my pregnancy to which the company did not tell me directly but it’s quite evident. After my delivery i had to go through lockdown and even worst i couldn’t get myself a job, however since i’m a makeup artist i used to freelance. Now due to the foreseen circumstances i can’t even freelance. I’ve been borrowing funds from relatives and friends just to fulfill my family needs. Hope there is a consideration for such circumstances. I hope to find a solution rather than just increase in my interest rates for non payment. Please allow me some grace period at least until i get a secured job and i assure you to pay my debts faithfully. Thank you.
                            HDFC Bank customer support has been notified about the posted complaint.
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                              SURAJ PONIA
                              Jun 10, 2020
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                              Bank deduct my 2000rs
                              HDFC Bank customer support has been notified about the posted complaint.
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                                Gajenderk
                                Jun 9, 2020
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                                I bought iphone 11 on 5 feb 2020. I havent received the cash back till now.
                                As per offer policy i have completed 120 days.
                                Please look into the concern.
                                Regards
                                Gajender
                                HDFC Bank customer support has been notified about the posted complaint.
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                                  sagarsoni91
                                  Jun 9, 2020
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                                  I have purchased iphone 11 via hdfc cashback scheme. They promised to disburse the cashback within 120 days.

                                  But 120 days have passed and no cashback was received.
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Same situation with me. Customer support is not available. What you are going to do now?
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                                    RajdeepSam21
                                    from Mumbai, Maharashtra
                                    Jun 9, 2020
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                                    Hdfc is guilty of sending my credit card statements and submitting them in the hands of a third party despite beingf aware of my address change.

                                    They then proceeded to charge me pealty and interest for not paying credit card dues, despite their fault in not giving me thee credit card statements.

                                    On complaint, they sent me the credit cart proof of delviery which shows that hdfc submitted my personal details and credit card statement for two months to someone else and obtained their signature. They did not even take a mobile number.

                                    I have these proofs with me.

                                    They have exposed my financial details when these should have been protected.
                                    HDFC Bank customer support has been notified about the posted complaint.
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                                      Gopal2616
                                      Jun 9, 2020
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                                      I have bought my iphone11 with hdfc bank debit card on 03/01/2020 As mentioned by hdfc bank (To receive cashback of 6000 within 120 days from the transactional month end) i haven’t received my cashback till now, it is more than 120 days.Hope this issue gets resolved and cashback will be credited as soon as possible.
                                      Jun 10, 2020
                                      Complaint marked as Resolved 
                                      Idk
                                      HDFC Bank customer support has been notified about the posted complaint.
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                                        Pradip Santra
                                        Jun 9, 2020
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                                        I had applied for a credit card though hdfc bank few months ago, meanwhile hdfc couldn't send me the card due to covod - 19 lockdowm. The delivery address was my office address,

                                        Last month hdfc had send it to me through blue dart courier to my office, the awb no. For my card was - [protected]

                                        It has not been delivered to me as due to the coronavirus outbreak my office is still closed. Kindly look into this matter and send my card back to my mailing address, which is my residential address.

                                        My application reference number is 20c[protected]e1. Please resolve the issue quickly.

                                        :
                                        [protected]s2
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