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HDFC Bank Complaints & Reviews

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Updated: Dec 16, 2025
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HDFC Bank reviews & complaints page 433

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S
SubinKunjumon
May 1, 2020
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Hi team,

I am very upset about hdfc bank credit card service. I see that from last three month (Feb, march, april) there are multiple charges are applicable to the given statement.

21/04/2020 smartemi, prin nb:07, [protected] (Ref# 09999999980421003878211) 3, 501.82
21/04/2020 m-www mi com, p:04, 0000540 (Ref# 09999999980421003878237) 1, 602.87
21/04/2020 smartemi, int nbr:07, [protected] (Ref# 09999999980421003878229) 270.98
21/04/2020 mer emi, int nbr:04, [protected] (Ref# 09999999980421003878245) 52.65
21/04/2020 finance charges (Ref# 17000534600421999999400) 2, 751.70

I can understand about the finanace charge, please explain why this much extra money deducted from credit card.

Thanks,
Aug 6, 2021
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
May 08, 2020
HDFC Bank Customer Care's response
Dear Customer,

We take this opportunity to inform you that the monthly EMI is being debited to your card account with EMI principal and EMI interest so as to facilitate our Customers in understanding the breakup of the EMI.

-Nadia
HDFC Bank Customer Assistance
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    Ramki1981
    from Hyderabad, Telangana
    May 1, 2020
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    I have an account with hdfc cust id 25515090, that has been in active use for a couple of years (10 years). I have been noticing since many years but i didn't get time to complaint, today also i noticed that deducted 295 rs for the quater january to march that on a quarterly basis deductions have been made under the head "isaqmc". I read around and found that this is being done for having the mutual fund buying ability via net banking.

    The truth is i have never deposited and bought shares in mutual funds, what i come to know that 2 demat accoutns mutual funds accounts have been opened i request you please the close the accounts.

    Kindly stop deducting the same and reverse the charges made on the account.

    Thanks and regards
    Ramkishore
    Aug 12, 2021
    Complaint marked as Resolved 
    HDFC Bank customer support has been notified about the posted complaint.
    Verified Support
    May 14, 2020
    HDFC Bank Customer Care's response
    Dear Customer,

    The referred charges levied in your account are Quarterly Maintenance Charge for your Investment Service account i.e online mutual fund account.
    Please note your Investment Service account will be charged Quarterly Investment Service account Maintenance Charges @ Rs. 250/- for Resident Customer and Rs. 500/- for Non-Resident customers excluding Goods and Services Tax (GST).
    Accordingly, your account has been charged with the applicable quarterly maintenance charges. We request you to contact your account branch for any further clarification on the same.
    Kindly visit the following URL to access information for the complete address and contact details of our Branches https://cutt.ly/LyQeLQr

    -Nadia
    HDFC Bank Customer Assistance
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      raj111sekar
      May 1, 2020
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      Address: HSR layout, Bangalore

      I have purchased i phone 11 on 01-Jan-2020 from Venkateshwara Enterprises, HSR layout, Bangalore was entitled for 6000 cashback for debit card transaction within 120 days, its been more than 4 months and i have not received cashback so i am here for the complaint i also have the bills and receipts for the same hoping for resolution
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        jesbinjoseph@123
        May 1, 2020
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        Resolved

        Address: H.NO V 206 KUZHIKATHOTTIL HOUSE, KRPS 193 KATTITHARA ROAD, MARADU P.O

        My order was been automatically cancelled due to the lock down. I had made the payment too which amounts to rs. 1599/- and by 10th april refund will be credited, but still to the date not credited the amount.

        Message from,
        Hi adv. Jipson,

        We're writing in continuation to your last contact with reference number in[protected] to know the status of the refund for your item (S) from your order od[protected].

        You will be happy to know that the refund amount has been transferred on 02 april and should have been credited to your account by now as per the standard banking procedures.

        Imps/neft/credit card/net banking

        Refund amount : 1599.0
        Refund reference number: 828078

        Note: if you do not see the refund in your account by this time, you may contact the bank's customer care using the number mentioned on the back of your card. If they are unable to help, you may raise a dispute with the bank's grievance cell.in case this payment was made using a credit card, please check the previous statement/unbilled transaction before reaching out to the bank.

        We always strive to provide excellent service and hope that we were able to help you.
        Please use the survey below to tell us about your experience with us.

        Have a nice day!

        Thanks,
        Flipkart
        +1 photos
        Aug 13, 2021
        Complaint marked as Resolved 
        HDFC Bank customer support has been notified about the posted complaint.
        Verified Support
        May 09, 2020
        HDFC Bank Customer Care's response
        Dear Customer,

        We observe that the transaction of Rs.1500 is not debited from your card account. For further clarification please let us know the date of the transaction.

        -Nadia
        HDFC Bank Customer Assistance
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          R
          Ramsurat Sengar
          May 1, 2020
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          Address: Greater noida

          The hdfc bank has put a hold on my funds of rupees 18693.95as mi revenue hold through gefu, ac number is
          Account number: [protected]
          Ifsc: hdfc0000480
          Branch: sarita vihar
          The customer service is not able to give any info on this.
          First of all it's hard to reach customer service because it takes a alot of time and the ivr options are very difficult and tricky to navigate, after all the effort the customer service is not helpful
          +1 photos
          Aug 5, 2021
          Complaint marked as Resolved 
          HDFC Bank customer support has been notified about the posted complaint.
          Verified Support
          May 05, 2020
          HDFC Bank Customer Care's response
          Dear Customer,

          We have checked our records and confirm that currently their is no amount on hold in your account number ending with XXXX1635.

          Please feel free to write to us using the following URL further assistance http://bit.ly/2leGTHn. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

          -Nadia
          HDFC Bank Customer Assistance
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            S
            Subhashini Rai
            May 1, 2020
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            Unusual hold/debit of my deposited money. I deposit rs.1500 in my salary account. When i check in my a/c it is rs.457 #mirevenue hold through gefu and it is not reflecting in statement also. When i researched i found lot of similar complaints. Hope @rbi is paying attention to this.
            Account number: 5010*0658
            Ifsc: hdfc0000722
            Branch: alambagh
            The customer service is not able to give any info on this.
            First of all it's hard to reach customer service because it takes a a lot of time and the ivr options are very difficult and tricky to navigate, after all the effort the customer service is not at all helpful.
            +1 photos
            Aug 15, 2021
            Complaint marked as Resolved 
            HDFC Bank customer support has been notified about the posted complaint.
            Verified Support
            May 14, 2020
            HDFC Bank Customer Care's response
            Dear Customer,

            We sincerely apologise for the delay in responding to your query. Your query has been shared with the concerned team for further action. Do note, due to the current COVID-19 situation and to prevent further spread of the virus, we are operating with limited staff. It may take us some time to get back to you. We request your patience and support under these unprecedented circumstances.

            -Nadia
            HDFC Bank Customer Assistance
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              J
              JP Rai
              from Delhi, Delhi
              May 1, 2020
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              Hi i am using my hdfc account since 4years. Recently due to lockdown i lost my job because company is in loss and they have shutting off permanently so i am not receiving my salary since two months and i receive message from hdfc bank that my account balance is in -1220 rupees. And i receive money from my friend for surviving in lockdown but hdfc bank deduct my money. I have complained many times on mail for this but didn’t getting reverted.
              Aug 14, 2021
              Complaint marked as Resolved 
              HDFC Bank customer support has been notified about the posted complaint.
              Verified Support
              May 05, 2020
              HDFC Bank Customer Care's response
              Dear Customer,

              We understand that you have also raised your concerns at HDFC Bank Support Vide reference Number[protected] and you will receive a response from them to your e-mail ID. Due to the prescribed protocols to curb the spread of COVID19, we are operating with limited staff. Under the circumstances, there may be a delay in our response. Please bear with us. In case of any urgent queries or requests you may also use our NetBanking and Mobile Banking services.

              -Nadia
              HDFC Bank Customer Assistance
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                S
                Sravani Pabbathi
                Apr 30, 2020
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                money held through gefu

                Address: HDFC BANK, kormangala 6th block, Bangalore

                Hi,
                My amount of rs. 3474.92/- is held as mi revenue hold through gefu on 27th april, 2020. The same has been deducted on 30th april, 2020.

                Now again in my account it is showing that rs. 3474.92 is on hold. Please look into this issue i want total of rs. 6948.84 /- back into my account. This is not acceptable to deduct money from customer account with out any notification regarding such things....
                +1 photos
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                V
                vijay churapatty
                Apr 30, 2020
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                Mysekf vijay, i could see mirevenue hold of ₹1769 what is that?
                Ac no [protected]
                Hdfc bnk
                Hdfc0001030
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                  T
                  Thoufi Khan
                  Apr 30, 2020
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                  Address: COIMBATORE TAMILNADU

                  Dear sir
                  My Balance is Showing Wrong. Actually My Money has Been Hold By you 567.85By Mistake. So Please Unhold My money Fast So I can Withdraw my money.This Is a Humble Request to you. My Balance Is Showing 117Ruppes Why? please Help me fast Regarding that I am requesting you.
                  Account Number [protected]
                  +2 photos
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                    A
                    Anicool725
                    Apr 30, 2020
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                    Address: Jaipur villa station.

                    Hdfc bank has deducted . ACH debit charges in my account without any prior information. I am not aware why this amount was deducted. I was deducted amount of ₹590/- from my account. This is happened during this difficult time of quarantine, this was my last fund for some emergency if happens I was about to use the they deducted from my account and now my account balance is in minus -129/-

                    Bank should not deduct such charges atleast this difficult time when no body is earning any single panny and bank is collecting their money.

                    It would be helpful if i get my money back asap.
                    +1 photos
                    Aug 6, 2021
                    Complaint marked as Resolved 
                    HDFC Bank customer support has been notified about the posted complaint.
                    Verified Support
                    May 04, 2020
                    HDFC Bank Customer Care's response
                    Dear Customer,

                    Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                    -Anay
                    HDFC Bank Customer Assistance
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                      H
                      Hardik Jaggi
                      Apr 30, 2020
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                      Hdfc bank has charged me 582 rupees for gefu charges and now they are not responding to me and they are unable to give me a valid answer
                      +1 photos
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                        Subhajit_HelloWorld
                        Apr 30, 2020
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                        Hi,

                        I transferred 8500 from HDFC to Band of India beneficiary on 30th April, 2020, which has been debited from my hdfc account but not credited in to Band of India bank account.

                        Reference Number:[protected]
                        Transaction status:

                        Please solve issue as soon as possible.
                        Apr 30, 2020
                        Updated by Subhajit_HelloWorld
                        Transaction status: Successful
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                          Rinku Chetia
                          Apr 30, 2020
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                          Address: SO MR DEHIRAM CHETIA,APL NAMRUP,QTR NO. E62,PO-PARBATPUR

                          Dear Sir,

                          Please provide my NOC of my credit card, I have paid in full all of my outstanding of my Credit Card. Also request you to update my Civil score. this is my humble request to you

                          My details are as folllows:
                          Name: Rinku Chetia
                          PAN No: AISPC5842Q

                          Regards,
                          Rinku Chetia
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                            As@15
                            Apr 30, 2020
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                            Address: At po kasa tal Sahani Dist Palghar

                            I have hdfc account and my debit card ending with 8874 has debited on 27/04/2020 with 5000/- and it is MCTF ATW transaction. I don't withdraw or any online transaction but my 5000 is debited by bank and there is no reference no also ...So please resolve my
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                              As@15
                              Apr 30, 2020
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                              I have hdfc account and my debit card ending with 8874 has debited on 27/04/2020 with 5000/- and it is MCTF ATW transaction. I don't withdraw or any online transaction but my 5000 is debited by bank and there is no reference no also ...So please resolve my complaint..
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                                As@15
                                Apr 30, 2020
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                                My hdfc saving account debit card had been debited 5000 on 27/04/2020 .This transaction is complete automatically.the massage is MCTF ATW And there is no reference no
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                                  niket251
                                  Apr 30, 2020
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                                  Resolved

                                  On april 27th 2020 an amount of rs.590 was deducted from my account saying (. Ach debit return charges[protected]mir[protected]. I did not receive any deduction message regarding the same, where as i receive even a message of small amount deduction. These amount was deducted withount any notification and no idea why they are taking debit return charges.
                                  Aug 11, 2021
                                  Complaint marked as Resolved 
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  May 15, 2020
                                  HDFC Bank Customer Care's response
                                  Dear Customer,

                                  We understand that you have also raised your concerns at HDFC Bank Support Vide reference Number[protected] and you will receive a response from them to your e-mail ID. Due to the prescribed protocols to curb the spread of COVID19, we are operating with limited staff. Under the circumstances, there may be a delay in our response. Please bear with us. In case of any urgent queries or requests you may also use our NetBanking and Mobile Banking services.

                                  -Nadia
                                  HDFC Bank Customer Assistance
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                                    Jaya Lakshman
                                    Apr 30, 2020
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                                    I have made a purchase on feb 22nd. I was offered a cashback of rs. 6000 for paying through by HDFC debit card but i haven't received the cashback yet. I already made a complaint to HDFC through netbanking but i have not received any response for it till date.

                                    Transaction Reference number:[protected]

                                    HDFC complaint number: HBL=[protected]'
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                                      deepak.bhatia
                                      Apr 30, 2020
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                                      Resolved

                                      cheque deposited but not send for clearing by branch

                                      My saving account no. is [protected] with your North-Ex Mall Sector-9, Rohini, Delhi. Yesterday ( 29.04.2020) at 10.05 a.m. I have deposited a cheque of Rs. 10 lakhs into my account, but your branch has not send it for clearing till today. when I got confirmed today i.e. 30.04.2020 thg. whatsApp, the conerned person told that its gone. After this I have received message from Bank that --"INR 1000000 deposited in A/c pm 1st May 20 for chq...
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