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HDFC Bank Complaints & Reviews

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Updated: May 26, 2026

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Hello team.

I had a salary account with hdfc bank, but has now been turned as savings. Because of salary not getting credited the bank has been charging me with fee. This has not been showing up on any statements till august 2019 which they sent me regularly. I have no idea how can a non maintenance fee from oct 2019 till may 2019 be 40000â‚¹.

Today i had my returns credited to my account with hdfc and they seem to have easily adjusted this with the returns.

I want this to be refunded bank and there shall be no challenge in do so hdfc

Thanks ðŸ™ðŸ»

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

May 02, 2020

HDFC Bank Customer Care's response Dear Customer,

Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Anay
HDFC Bank Customer Assistance

May 06, 2020

Updated by [email protected] Ur link is worthless . Every time I try to submit the captcha it loads up again not allowing me to submit the complaint form .

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A refund was initiated on 16th of april by an international merchant. The refund amount was 100$. But i am yet to receive it in my account, how can i get it any sooner? I have merchant confirmation screenshot. I would like this to be resoloved as soon as possible. I have mentioned my contact details above. I cannot contact the bank directly because of phone call restrictions put in place due to the coronavirus. Waiting for an immediate resolve.

Thanking,
Ujjal senapati

May 5, 2020

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

May 11, 2020

HDFC Bank Customer Care's response Dear Customer,

We confirm that the refund will be generally credited in 10-12 working days from the date of merchant confirmation. If its not credited within the timeframe, request you to send us the duly filled and signed form which is available at the link https://bit.ly/35UEW5B to cc.[protected]@hdfcbank.com along with the refund confirmation proof from the merchant to enable us do the needful.

-Nadia
HDFC Bank Customer Assistance

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Dear team,

I had purchased an apple iphone xr on 25/12/2019 from aptronix for rs.47900. The cashback offer ongoing during that period was a cashback of rs. 5000 which was supposed to be credited to my account within 90 days. The same has not been credited to my account yet. Kindly look into the matter and do the needful.
The reference number is posted on the subject line. Kindly refer the same for other details. Also a mail had been sent by me on [protected]@hdfcbank.com with all the details mentioned.

Thank you
Regards,
Shreyya salian

Aug 11, 2021

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

May 15, 2020

HDFC Bank Customer Care's response Dear Customer,

We understand that you have also raised your concerns at HDFC Bank Support vide Reference Number[protected] and you will receive a response from them to your e-mail ID.

Due to the prescribed protocols to curb the spread of COVID19, we are operating with limited staff. Under the circumstances, there may be a delay in our response. Please bear with us. In case of any urgent queries or requests you may also use our NetBanking and Mobile Banking services.

-Nadia
HDFC Bank Customer Assistance

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My 11600 debited from hdfc account bt not credited in other side.

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Hello,

My self gopi ramankatti using hdfc moneyback credit card which is actually inactive.

I got charged by rs.1399/- on 23 march 2020 for the service which i am unaware of namely to say is one assist mfee.

I don't know who gave you the right to do this, and also i tried to call customer care but with no response, i am writing here, please look in to this, as i don't want to pay any amount for the services which doesn't make any sense to me.

Hopefully i will get my charged money back.

And please block such services, i don't want anything of such services. Otherwise will block my account and all customer relationship with hdfc bank. It is not acceptable from such reputed bank.

HDFC Bank customer support has been notified about the posted complaint.

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Address: Hdfc bank ltd.mahoba

Rs.1078 hadbeen hold by hdfc bank. For such transactions bank haven't informed me at all.in this situation I m not in position to hold plz release my money as soo as possible it's my humble request to you

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I request you to cancel my one asist plan.

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Address: HDFC Bank, Wakad, pune

Why I have been charged in below txn without my notice. Could you please let me know at the earliest.
.DC INTL POS TXN MARKUP+ST[protected]MIR[protected]

I want to know, what deduction is this and why its been deducted without my notice.

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Address: Pune

I had purchased iphone 11 pro max on which there was offer for 7000 cash back on credit card
i had bought it on 18/12/2019
i still havent received any cash back till date.
Its more than 120 days now.

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Dear sir on 29th april i made 2 payments 500 ₹ each of axis mutualfund through hdfc net banking option but after putting my mobile otp it shows error massage "403 forbidden" but amount was deducted from my account both times but not credited to axis mutualfund website. Now axis mf is saying they have not recieved the payments. Please help me. My customer id is[protected].

Aug 11, 2021

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

May 14, 2020

HDFC Bank Customer Care's response Dear Customer,

We would like to inform you that said transaction has been successfully processed at the Bank's end. Incase if the final status of the transaction is not known, we would request you to check with the merchant/beneficiary party,
If the merchant denies receipt of funds, please arrange for such an email confirmation and share the same on grievance.[protected]@hdfcbank.com.

-Zubin
HDFC Bank Customer Assistance

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I was supposed to get a cashback of ₹5000.. within 120 days of my purchase.
This was offer on HDFC Debit Card in the month of December 2019, when I made the purchase.

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I purchased a dell laptop worth 73, 738 inr on 14th december, 2019 via hdfc credit card. At that time 5% cashback offer was there on dell laptops payment through hdfc credit card. Now it's been more than 4 months and i still have not received cashback from the bank. Hope this issue gets resolved and cashback will be credited as soon as possible.

Dell order no:[protected]
Invoice no: [protected]

Jun 21, 2020

Complaint marked as Resolved

Received cahback

HDFC Bank customer support has been notified about the posted complaint.

Jun 10, 2020

Updated by hrp007 Still no update from the bank :(

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Greetings!

This is in reference to the pending cashback of around[protected] inr. I had bought an iphone 11 on 3/12/2019 and was entitled to get a cashback within 120 days from the last date of the transaction month and a similar shopping from other partner merchants in jan (The clause was 90 days for this one). Both of the conditions ended on 30th april but i have not received any cashback.

Please provide a resolution at the earliest.

Aug 14, 2021

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

May 06, 2020

HDFC Bank Customer Care's response Dear Customer,

We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Anay
HDFC Bank Customer Assistance

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Address: Ujjain

Hi, one assist concern,

I didn't get any call from one assist regarding their plans, but they charged me rs1, 999.00 towards subscription. I just don't want the subscription and please cancel my subscription for my hdfc debit card ending with 8010. Kindly refund and deactivate this service on an urgent basis.' don't activate this service in the future.

Aug 6, 2021

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

May 14, 2020

HDFC Bank Customer Care's response Dear Customer,

We have reviewed your comments expressed and request you to contact One Assist directly in the Toll-free numbers as mentioned below and our Phone Banking Officers will be glad to assist you on cancellation. Alternate No.[protected] or write to [protected]@oneassist.in

-Zubin
HDFC Bank Customer Assistance

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Address: Nandan Sarkar vill-hariharpur po-dhankoilhat ps-kaliyaganj dist-uttar Dinajpur pin-733129

I got a two wheeler loan of hdfc bank for 24th months in 24 instalments. I completely submit all instalments without any default and my loan completed all instalments but till now i have not received noc of hdfc bank loan section. I contacted hdfc bank of kaliyaganj branch for perpuse my two wheeler loan noc but staffs are not cooperate with me and misbehave with me. My two wheeler registration no - wb60q1819 north dinajpur west bengal pin-733129. Please arrange me my noc two wheeler loan of hdfc bank and regards to u.

Aug 13, 2021

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

May 05, 2020

HDFC Bank Customer Care's response Dear Customer,

Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Anay
HDFC Bank Customer Assistance

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I am a hdfc bank credit card holder. The bank has auto debited rs. 1399/- from my credit card number ending with 6720 without my concern on date:09/04/2020. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1399/-

Name :- aditya vidyananda bhat
Mobile no. :- [protected]
Credit card number ending :- 6720

Aug 9, 2021

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

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OneAssist Consumer Solutions Customer Care

from Mumbai, Maharashtra

May 4, 2020

Dear Aditya, We regret the inconvenience caused. Kindly share your Membership Details or registered contact number on this link: http://survey.webengage.com/ws/~1qq44ps and we will look into this - Swarali, Team OneAssist.

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The hdfc bank has put a hold on my funds of rupees 565.00 as mirevenue hold through gefu.
Account no: [protected]
Ifsc: hdfc0001284
Branch: egmore branch
The bank did not notify me before or after holding my funds. I came to know only after checking my account balance. For your information it's a salary account and can be maintained at zero balance.

Aug 14, 2021

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

May 02, 2020

Updated by Gnanasekaran17 I want to know why the bank has put my funds on hold without giving me any notification

Verified Support

May 14, 2020

HDFC Bank Customer Care's response Dear Customer,

We have shared your comment with the concerned team and our branch officials will get in touch with you at the earliest. We request your patience in the interim.

Note: Due to the prescribed protocols to curb the spread of COVID19, we are operating with limited staff. Under the circumstances, there may be a delay in our response. Please bear with us.

-Nadia
HDFC Bank Customer Assistance

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I have bought my iphone11 with hdfc bank debit card on 27/12/2019 in chromA delhi airport.As mentioned by hdfc bank (To receive cashback of 6000 within 120 days from the transactional month end) i haven’t received my cashback till now, it is more than 120 days. I have asked in chroma delhi, they said to check with bank. Hope this issue gets resolved and cashback will be credited as soon as possible.

Jun 2, 2020

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

May 02, 2020

HDFC Bank Customer Care's response Dear Customer,

Thanks for writing to us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to share the required details. Please mention reference number TT[protected] for us to promptly respond to you via email.

-Bejoy
HDFC Bank Customer Assistance

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Purchase an iPhone 11 on 27th December 2019 from my HDFC Debit card
but not yet received cashback on my debit card

May 2, 2020

Complaint marked as Resolved

debit card on 27/12/2019 in apptronix . As mentioned by hdfc bank (To receive cashback of 6000 within 120 days from the transactional month end) i havenâ€™t received my cashback till now, it is more than 120 days. I have asked in apptronix, they said to check with bank. Hope this issue gets resolved and cashback will be credited as soon as possible.

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I purchased iPhone 11 from phonewala store Gandhinagar Gujarat on 31 December 2019 and was entitled a cash back of rupees 6000 on my debit card but I haven’t received it yet.
Kindly confirm on the same.

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