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2.9
Updated: Mar 24, 2026
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V
Vishal_Hedaoo
May 2, 2020
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Address: HDFC Bank, Wakad, pune

Why I have been charged in below txn without my notice. Could you please let me know at the earliest.
.DC INTL POS TXN MARKUP+ST[protected]MIR[protected]

I want to know, what deduction is this and why its been deducted without my notice.
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    V
    vedant7677
    from Pune, Maharashtra
    May 2, 2020
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    Address: Pune

    I had purchased iphone 11 pro max on which there was offer for 7000 cash back on credit card
    i had bought it on 18/12/2019
    i still havent received any cash back till date.
    Its more than 120 days now.
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      Shubhamlucend
      from Kanpur, Uttar Pradesh
      May 2, 2020
      Resolved
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      Resolved

      Dear sir on 29th april i made 2 payments 500 ₹ each of axis mutualfund through hdfc net banking option but after putting my mobile otp it shows error massage "403 forbidden" but amount was deducted from my account both times but not credited to axis mutualfund website. Now axis mf is saying they have not recieved the payments. Please help me. My customer id is[protected].
      Aug 11, 2021
      Complaint marked as Resolved 
      HDFC Bank customer support has been notified about the posted complaint.
      Verified Support
      May 14, 2020
      HDFC Bank Customer Care's response       Dear Customer,

      We would like to inform you that said transaction has been successfully processed at the Bank's end. Incase if the final status of the transaction is not known, we would request you to check with the merchant/beneficiary party,
      If the merchant denies receipt of funds, please arrange for such an email confirmation and share the same on grievance.[protected]@hdfcbank.com.

      -Zubin
      HDFC Bank Customer Assistance
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        M
        Mrinal Monty Sah
        May 2, 2020
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        I was supposed to get a cashback of ₹5000.. within 120 days of my purchase.
        This was offer on HDFC Debit Card in the month of December 2019, when I made the purchase.
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          H
          hrp007
          May 4, 2020
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          I purchased a dell laptop worth 73, 738 inr on 14th december, 2019 via hdfc credit card. At that time 5% cashback offer was there on dell laptops payment through hdfc credit card. Now it's been more than 4 months and i still have not received cashback from the bank. Hope this issue gets resolved and cashback will be credited as soon as possible.

          Dell order no:[protected]
          Invoice no: [protected]
          Jun 21, 2020
          Complaint marked as Resolved 
          Received cahback
          HDFC Bank customer support has been notified about the posted complaint.
          Jun 10, 2020
          Updated by hrp007           Still no update from the bank :(
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            C
            Charanjot13111995
            May 2, 2020
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            Resolved

            Greetings!

            This is in reference to the pending cashback of around[protected] inr. I had bought an iphone 11 on 3/12/2019 and was entitled to get a cashback within 120 days from the last date of the transaction month and a similar shopping from other partner merchants in jan (The clause was 90 days for this one). Both of the conditions ended on 30th april but i have not received any cashback.

            Please provide a resolution at the earliest.
            Aug 14, 2021
            Complaint marked as Resolved 
            HDFC Bank customer support has been notified about the posted complaint.
            Verified Support
            May 06, 2020
            HDFC Bank Customer Care's response             Dear Customer,

            We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

            -Anay
            HDFC Bank Customer Assistance
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              V
              Vhj
              May 2, 2020
              Resolved
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              Resolved

              Address: Ujjain

              Hi, one assist concern,

              I didn't get any call from one assist regarding their plans, but they charged me rs1, 999.00 towards subscription. I just don't want the subscription and please cancel my subscription for my hdfc debit card ending with 8010. Kindly refund and deactivate this service on an urgent basis.' don't activate this service in the future.
              Aug 6, 2021
              Complaint marked as Resolved 
              HDFC Bank customer support has been notified about the posted complaint.
              Verified Support
              May 14, 2020
              HDFC Bank Customer Care's response               Dear Customer,

              We have reviewed your comments expressed and request you to contact One Assist directly in the Toll-free numbers as mentioned below and our Phone Banking Officers will be glad to assist you on cancellation. Alternate No.[protected] or write to [protected]@oneassist.in

              -Zubin
              HDFC Bank Customer Assistance
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                nandan6263
                from Muragacha, West Bengal
                May 2, 2020
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                Resolved

                Address: Nandan Sarkar vill-hariharpur po-dhankoilhat ps-kaliyaganj dist-uttar Dinajpur pin-733129

                I got a two wheeler loan of hdfc bank for 24th months in 24 instalments. I completely submit all instalments without any default and my loan completed all instalments but till now i have not received noc of hdfc bank loan section. I contacted hdfc bank of kaliyaganj branch for perpuse my two wheeler loan noc but staffs are not cooperate with me and misbehave with me. My two wheeler registration no - wb60q1819 north dinajpur west bengal pin-733129. Please arrange me my noc two wheeler loan of hdfc bank and regards to u.
                Aug 13, 2021
                Complaint marked as Resolved 
                HDFC Bank customer support has been notified about the posted complaint.
                Verified Support
                May 05, 2020
                HDFC Bank Customer Care's response                 Dear Customer,

                Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                -Anay
                HDFC Bank Customer Assistance
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                  A
                  adityaoby
                  May 2, 2020
                  Resolved
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                  Resolved

                  I am a hdfc bank credit card holder. The bank has auto debited rs. 1399/- from my credit card number ending with 6720 without my concern on date:09/04/2020. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1399/-

                  Name :- aditya vidyananda bhat
                  Mobile no. :- [protected]
                  Credit card number ending :- 6720
                  Aug 9, 2021
                  Complaint marked as Resolved 
                  HDFC Bank customer support has been notified about the posted complaint.
                  View replies
                  Dear Aditya, We regret the inconvenience caused. Kindly share your Membership Details or registered contact number on this link: http://survey.webengage.com/ws/~1qq44ps and we will look into this - Swarali, Team OneAssist.
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                    G
                    Gnanasekaran17
                    May 2, 2020
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                    Resolved

                    The hdfc bank has put a hold on my funds of rupees 565.00 as mirevenue hold through gefu.
                    Account no: [protected]
                    Ifsc: hdfc0001284
                    Branch: egmore branch
                    The bank did not notify me before or after holding my funds. I came to know only after checking my account balance. For your information it's a salary account and can be maintained at zero balance.
                    Aug 14, 2021
                    Complaint marked as Resolved 
                    HDFC Bank customer support has been notified about the posted complaint.
                    May 02, 2020
                    Updated by Gnanasekaran17                     I want to know why the bank has put my funds on hold without giving me any notification
                    Verified Support
                    May 14, 2020
                    HDFC Bank Customer Care's response                     Dear Customer,

                    We have shared your comment with the concerned team and our branch officials will get in touch with you at the earliest. We request your patience in the interim.

                    Note: Due to the prescribed protocols to curb the spread of COVID19, we are operating with limited staff. Under the circumstances, there may be a delay in our response. Please bear with us.

                    -Nadia
                    HDFC Bank Customer Assistance
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                      S
                      Swarnima Shukla
                      May 2, 2020
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                      Resolved

                      I have bought my iphone11 with hdfc bank debit card on 27/12/2019 in chromA delhi airport.As mentioned by hdfc bank (To receive cashback of 6000 within 120 days from the transactional month end) i haven’t received my cashback till now, it is more than 120 days. I have asked in chroma delhi, they said to check with bank. Hope this issue gets resolved and cashback will be credited as soon as possible.
                      Jun 2, 2020
                      Complaint marked as Resolved 
                      HDFC Bank customer support has been notified about the posted complaint.
                      Verified Support
                      May 02, 2020
                      HDFC Bank Customer Care's response                       Dear Customer,

                      Thanks for writing to us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to share the required details. Please mention reference number TT[protected] for us to promptly respond to you via email.

                      -Bejoy
                      HDFC Bank Customer Assistance
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                        S
                        subha1616
                        May 2, 2020
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                        Resolved

                        Purchase an iPhone 11 on 27th December 2019 from my HDFC Debit card
                        but not yet received cashback on my debit card
                        May 2, 2020
                        Complaint marked as Resolved 
                        debit card on 27/12/2019 in apptronix . As mentioned by hdfc bank (To receive cashback of 6000 within 120 days from the transactional month end) i haven’t received my cashback till now, it is more than 120 days. I have asked in apptronix, they said to check with bank. Hope this issue gets resolved and cashback will be credited as soon as possible.
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                          D
                          Debal Basu
                          May 1, 2020
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                          I purchased iPhone 11 from phonewala store Gandhinagar Gujarat on 31 December 2019 and was entitled a cash back of rupees 6000 on my debit card but I haven’t received it yet.
                          Kindly confirm on the same.
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                            J
                            Johnson Kunnel
                            from Chennai, Tamil Nadu
                            May 1, 2020
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                            There was a cashback offer of 10% when I bought iphone I bought the phone on 1st dec from Bajaj Electronics and it costed around 46k.
                            It has been more than 150 days and I haven't received sent email to hdfc with Bill's attached 2 months back I haven't recived any reply even after sending emails multiple times
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                              U
                              Ulagamuthu Muthu
                              May 1, 2020
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                              Resolved

                              amount debited from account and not credited to recipient

                              Dear sir,

                              I have transferred amount of 8000rs to my house owners account through hdfc netbanking imps option. But still not credited to his account. So please look into this problem and refund the money to my account.. Its very urgent details below.

                              Transaction i'd:
                              Imps ref no.[protected]
                              Amount: 8000 rs
                              Date: 01.05.2020 08.18 am

                              From account: [protected]
                              Ifsc:...
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                              A
                              Antariksho Majumder
                              May 2, 2020
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                              Address: 17 manmatha nath ganguly road

                              I bought a iphone 11 on december 7th i was supposed to get a cash back of 6000 but haven't got anything as of now it has been more than 120 days but still not got the cashback from the bank
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                                R
                                ravikantagarawal
                                May 1, 2020
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                                Resolved

                                Address: auraiya district, uttar pradesh

                                Sir, i, ravi kant agarwal has an account in your bank (Auraiya branch). My account number is [protected]. My email id is [protected]@gmail.com. I was giving a application realted to update my account details 10 days before but the branch employee do not aacept my aaplication and refuse it.
                                So please request you to guide the auraiya branch manager to update my bank details.
                                Thanking you
                                Aug 10, 2021
                                Complaint marked as Resolved 
                                HDFC Bank customer support has been notified about the posted complaint.
                                Verified Support
                                May 14, 2020
                                HDFC Bank Customer Care's response                                 Dear Customer,

                                We sincerely apologise for the delay in responding to your query. Your query has been shared with the concerned team for further action.
                                Do note, due to the current COVID-19 situation and to prevent further spread of the virus, we are operating with limited staff. It may take us some time to get back to you. We request your patience and support under these unprecedented circumstances.

                                -Zubin
                                HDFC Bank Customer Assistance
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                                  D
                                  Dhamy
                                  May 1, 2020
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                                  Address: Kadayanallur main bazzar Hdfc atm

                                  Today 1/5/2020 friday I went kadayanallur main bazaar ATM and tried to withdraw 2000 rupees from ATM and after given all the inputs its took some extra time and eventually says transaction time out but money was credited my accout
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                                    S
                                    Sk1986
                                    May 3, 2020
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                                    Address: 379 Gandhi nagar, Sakkanthi post

                                    Our credit card users. But our any without information debit the one assist charges rs: 2599/-. Please cancel our one assist membership and re credit our payment on immediately. Regards
                                    Senthilkumar
                                    [protected]
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                                      A
                                      [email protected]
                                      May 1, 2020
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                                      Address: ajeet Chauhan Chamba ghat solan

                                      Please cencil my one assist membership. that I am unable to pay Aval your this member ship any more.
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