Submit a Complaint
Claimed

HDFC Bank Complaints & Reviews

2.9
Updated: May 26, 2026
Complaints 32952
Resolved
18420
Unresolved
14532
Good! HDFC Bank values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that HDFC Bank step up their efforts to fully resolve all complaints 👍
Complaints
Contacts

File a complaint to HDFC Bank

Having problems with HDFC Bank?

File a complaint and get it resolved by HDFC Bank customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT
Banks
HDFC Bank
Rank #1-20

HDFC Bank reviews & complaints page 435

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
J
Johnson Kunnel
from Chennai, Tamil Nadu
May 1, 2020
Report
Copy

There was a cashback offer of 10% when I bought iphone I bought the phone on 1st dec from Bajaj Electronics and it costed around 46k.
It has been more than 150 days and I haven't received sent email to hdfc with Bill's attached 2 months back I haven't recived any reply even after sending emails multiple times
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    U
    Ulagamuthu Muthu
    May 1, 2020
    Resolved
    Report
    Copy
    Resolved

    amount debited from account and not credited to recipient

    Dear sir,

    I have transferred amount of 8000rs to my house owners account through hdfc netbanking imps option. But still not credited to his account. So please look into this problem and refund the money to my account.. Its very urgent details below.

    Transaction i'd:
    Imps ref no.[protected]
    Amount: 8000 rs
    Date: 01.05.2020 08.18 am

    From account: [protected]
    Ifsc:...
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy
    A
    Antariksho Majumder
    May 2, 2020
    Report
    Copy

    Address: 17 manmatha nath ganguly road

    I bought a iphone 11 on december 7th i was supposed to get a cash back of 6000 but haven't got anything as of now it has been more than 120 days but still not got the cashback from the bank
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

    Comment Guidelines
      I want to submit Complaint Positive Review Neutral Comment
      Add Image
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      R
      ravikantagarawal
      May 1, 2020
      Resolved
      Report
      Copy
      Resolved

      Address: auraiya district, uttar pradesh

      Sir, i, ravi kant agarwal has an account in your bank (Auraiya branch). My account number is [protected]. My email id is [protected]@gmail.com. I was giving a application realted to update my account details 10 days before but the branch employee do not aacept my aaplication and refuse it.
      So please request you to guide the auraiya branch manager to update my bank details.
      Thanking you
      Aug 10, 2021
      Complaint marked as Resolved 
      HDFC Bank customer support has been notified about the posted complaint.
      Verified Support
      May 14, 2020
      HDFC Bank Customer Care's response       Dear Customer,

      We sincerely apologise for the delay in responding to your query. Your query has been shared with the concerned team for further action.
      Do note, due to the current COVID-19 situation and to prevent further spread of the virus, we are operating with limited staff. It may take us some time to get back to you. We request your patience and support under these unprecedented circumstances.

      -Zubin
      HDFC Bank Customer Assistance
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

      Comment Guidelines
        I want to submit Complaint Positive Review Neutral Comment
        Add Image
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        D
        Dhamy
        May 1, 2020
        Report
        Copy

        Address: Kadayanallur main bazzar Hdfc atm

        Today 1/5/2020 friday I went kadayanallur main bazaar ATM and tried to withdraw 2000 rupees from ATM and after given all the inputs its took some extra time and eventually says transaction time out but money was credited my accout
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

        Comment Guidelines
          I want to submit Complaint Positive Review Neutral Comment
          Add Image
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          S
          Sk1986
          May 3, 2020
          Report
          Copy

          Address: 379 Gandhi nagar, Sakkanthi post

          Our credit card users. But our any without information debit the one assist charges rs: 2599/-. Please cancel our one assist membership and re credit our payment on immediately. Regards
          Senthilkumar
          [protected]
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

          Comment Guidelines
            I want to submit Complaint Positive Review Neutral Comment
            Add Image
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            A
            [email protected]
            May 1, 2020
            Report
            Copy

            Address: ajeet Chauhan Chamba ghat solan

            Please cencil my one assist membership. that I am unable to pay Aval your this member ship any more.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

            Comment Guidelines
              I want to submit Complaint Positive Review Neutral Comment
              Add Image
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              K
              Krish Ahuja
              May 1, 2020
              Report
              Copy

              I have purchased iphone 11 on Dec 2 and as per the eligibility i should have gotten a cashback of rs6000 within 120 days. It’s been 122 days and i still have not received the cashback. The customer care is not resolving the issue since they are only taking card lost issues during lockdown. Please look into it.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

              Comment Guidelines
                I want to submit Complaint Positive Review Neutral Comment
                Add Image
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                S
                Shariq1892
                May 1, 2020
                Report
                Copy

                My name is shariq Khan, I have bought my apple ipad with hdfc bank debit card on 18/01/2020 from imagine store, select city walk mall, saket, new delhi. as mentioned by hdfc bank (To receive cashback of 3000 within 120 days of the transaction), i still haven’t received my cashback till now, it's been more than 120 days. I have asked in imagine Store, they said to check with bank.

                Hope this issue gets resolved and the cashback is credited as soon as possible as i am undergoing financial problems too due to lockdown
                HDFC Bank customer support has been notified about the posted complaint.
                Verified Support
                May 05, 2020
                HDFC Bank Customer Care's response                 Dear Customer,

                Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                -Anay
                HDFC Bank Customer Assistance.
                Jun 05, 2020
                Updated by Shariq1892                 What should i mention in complaint reference number?
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                Comment Guidelines
                  I want to submit Complaint Positive Review Neutral Comment
                  Add Image
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  J
                  JaishreeAgrawal
                  May 1, 2020
                  Resolved
                  Report
                  Copy
                  Resolved

                  Address: Hdfc bank Indore branch

                  I have bought my iphone11 with hdfc bank credit card on 14/12/2019 in indore. As mentioned by hdfc bank (To receive cashback of 6000 within 120 days from the transactional month end) i haven’t received my cashback till now, it is more than 120 days. I have asked in the store, they said to check with bank. Hope this issue gets resolved and cashback will be credited as soon as possible.
                  Aug 6, 2021
                  Complaint marked as Resolved 
                  HDFC Bank customer support has been notified about the posted complaint.
                  Verified Support
                  May 13, 2020
                  HDFC Bank Customer Care's response                   Dear Customer,

                  Apologies for the inconvenience. Kindly write to grievance.[protected]@hdfcbank.com to share details of your issue & registered contact details. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

                  -Zubin
                  HDFC Bank Customer Assistance
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                  Comment Guidelines
                    I want to submit Complaint Positive Review Neutral Comment
                    Add Image
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    T
                    Tanuj2k
                    May 1, 2020
                    Report
                    Copy

                    I purchased an iPhone 11 worth Rs. 63000 from Sheeba tel janak puri New Delhi on 31.Dec.2019 & today is 1st May 2020 I have still not received the promised cash back of Rs 6000. It has been over 120 days.

                    Narration : POS 416021XXXXXX4261 SHEEBA TEL

                    Ref : [protected]

                    Thanks
                    Tanuj
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                    Comment Guidelines
                      I want to submit Complaint Positive Review Neutral Comment
                      Add Image
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      S
                      Shree Dutta
                      May 1, 2020
                      Report
                      Copy

                      Address: Bangalore

                      I have bought my iphone11 with hdfc bank debit card on 30/12/2019 in aptronix pmc bangalore. As mentioned by hdfc bank (To receive cashback of 6000 within 120 days from the transactional month end) i haven’t received my cashback till now, it is more than 120 days. I have asked in apptronix, they said to check with bank. Hope this issue gets resolved and cashback will be credited as soon as possible.
                      HDFC Bank customer support has been notified about the posted complaint.
                      May 04, 2020
                      Updated by Shree Dutta                       Is there any update on the complaint?
                      Verified Support
                      May 04, 2020
                      HDFC Bank Customer Care's response                       Dear Customer,

                      We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                      -Anay
                      HDFC Bank Customer Assistance
                      May 06, 2020
                      Updated by Shree Dutta                       I have tried raising the complaint to HDFC bank site but there is no reference number getting generated for the same.
                      That is why not able to fill up the above form. Please find the mail screenshot. And let me know.

                      May 11, 2020
                      Updated by Shree Dutta                       There is no update from HDFC bank or any of their customer services. We are getting calls for Credit cards and loans, but for complaints there is no service at all from the bank side. This issue is being unattended for more than a week now. Can I get any update from bank officials here asap.
                      View replies
                      Is there any update on my issue?
                      Reply
                      Helpful
                      Found this helpful?
                      1 Comment
                      Report
                      Copy

                      Post your Comment

                      Comment Guidelines
                        I want to submit Complaint Positive Review Neutral Comment
                        Add Image
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        S
                        Shallu kaur
                        May 1, 2020
                        Report
                        Copy

                        Address: Vikas Puri delhi

                        I want my pf
                        Ec no S56230
                        Shallu kaur
                        Dob 17/04/1994
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                        Comment Guidelines
                          I want to submit Complaint Positive Review Neutral Comment
                          Add Image
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          B
                          bangareppa h
                          May 1, 2020
                          Report
                          Copy

                          I have personal loan in hdfc bank since jan 2020 repayment wef feb 2020 but mine ecs rejected by sponsor bank b coz of sign different but i had paid repayment through payzapp and phone pay. How to solve this problem..
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                          Comment Guidelines
                            I want to submit Complaint Positive Review Neutral Comment
                            Add Image
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            P
                            pritamc_sctn
                            May 1, 2020
                            Resolved
                            Report
                            Copy
                            Resolved

                            mirevenue hold through gefu

                            Address: Kolkata

                            The hdfc bank has put a hold on my funds of rupees 1170.00 as mi revenue hold through gefu, account details is
                            Account number: [protected]
                            Ifsc: hdfc0000530
                            Branch: rashbehari avenue
                            Account type: salary account
                            The customer service is not able to give any info on this.
                            First of all it's hard to reach customer service because it takes a a lot of time and the ivr options are very difficult and tricky...
                            Helpful
                            88 other people found this review helpful
                            88 found this helpful
                            20 Comments
                            Report
                            Copy
                            N
                            nisargtrivedi
                            May 1, 2020
                            Report
                            Copy

                            I purchased hp laptop from vijay sales maninagar branch, ahmedabad on 22.01.2020. At the time of purchase we have been told that there is the scheme of 10% cashback on hdfc credit cards and i also received the sms for the same advertisement. Cashback was supposed to be received within 90 days. But now its been almost 4 months i. E. 120 days and still i haven’t received the cashback of 10% on my purchased amount.
                            HDFC Bank customer support has been notified about the posted complaint.
                            Verified Support
                            May 08, 2020
                            HDFC Bank Customer Care's response                             Dear Customer,

                            We wish to inform that the cashback for eligible transaction will be credited within days after the completion of the prescribed protocols to curb the spread of COVID19.

                            -Nadia
                            HDFC Bank Customer Assistance
                            Jun 10, 2020
                            Updated by nisargtrivedi                             I purchased hp laptop from vijay sales maninagar branch, ahmedabad on 22.01.2020. At the time of purchase we have been told that there is the scheme of 10% cashback on hdfc credit cards and i also received the sms for the same advertisement. Cashback was supposed to be received within 90 days. But now its been almost 4 months i. E. 120 days and still i haven’t received the cashback of 10% on my purchased amount.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                            Comment Guidelines
                              I want to submit Complaint Positive Review Neutral Comment
                              Add Image
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              A
                              Akshay1905
                              May 1, 2020
                              Resolved
                              Report
                              Copy
                              Resolved

                              I bought my iphone11 with hdfc bank credit card on 25/12/2019 from Shreeji Fones, Thane. As per the hdfc bank cashback policy, cashback should be received within 120 days. but i haven’t received my cashback till now, it is more than 120 days. Please help me with this issue.
                              May 7, 2020
                              Complaint marked as Resolved 
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                              Comment Guidelines
                                I want to submit Complaint Positive Review Neutral Comment
                                Add Image
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                S
                                Sunil Wable
                                from Daman, Daman and Diu
                                May 1, 2020
                                Report
                                Copy

                                Address: Nasik

                                Since last three month HDFC is charging various unknown charges every month.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                Comment Guidelines
                                  I want to submit Complaint Positive Review Neutral Comment
                                  Add Image
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  S
                                  shahr57
                                  from Ahmedabad, Gujarat
                                  May 1, 2020
                                  Resolved
                                  Report
                                  Copy
                                  Resolved

                                  Address: ahmedabad

                                  I have bought my iphone11 with hdfc bank credit card on 13/12/2019 at ahmedabad. As mentioned by hdfc bank (To receive cashback of 6000 within 120 days from the transactional month-end) i haven’t received my cashback till now, it is more than 120 days. I have asked in my store too, they said to check with bank. Hope this issue gets resolved and cashback will be credited as soon as possible.
                                  Aug 6, 2021
                                  Complaint marked as Resolved 
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  May 04, 2020
                                  HDFC Bank Customer Care's response                                   Dear Customer,

                                  Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                                  -Anay
                                  HDFC Bank Customer Assistance
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                  Comment Guidelines
                                    I want to submit Complaint Positive Review Neutral Comment
                                    Add Image
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    K
                                    Kalyan chowdary chava
                                    May 1, 2020
                                    Resolved
                                    Report
                                    Copy
                                    Resolved

                                    I have bought my iphone11 with hdfc bank debit card on 19th dec 2019 in eham digital, trivandrum. As mentioned by hdfc bank (To receive cashback of 6000 within 120 days from the transactional month end) i haven’t received my cashback till now, it is more than 120 days. I have asked in store, they said to check with bank. Hope this issue gets resolved and cashback will be credited as soon as possible.
                                    May 7, 2020
                                    Complaint marked as Resolved 
                                    HDFC Team just added the cashback
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    May 05, 2020
                                    HDFC Bank Customer Care's response                                     Dear Customer,

                                    We understand that you have also raised your concerns at HDFC Bank Support Vide reference Number[protected] and you will receive a response from them to your e-mail ID. Due to the prescribed protocols to curb the spread of COVID19, we are operating with limited staff. Under the circumstances, there may be a delay in our response. Please bear with us. In case of any urgent queries or requests you may also use our NetBanking and Mobile Banking services.

                                    -Nadia
                                    HDFC Bank Customer Assistance
                                    May 06, 2020
                                    Updated by Kalyan chowdary chava                                     Thanks Nadia, will wait for the reply
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                    Comment Guidelines
                                      I want to submit Complaint Positive Review Neutral Comment
                                      Add Image
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit

                                      Related businesses

                                      Axis Bank
                                      2.6
                                      (13015)
                                      TalentPro India HR
                                      1
                                      (62)
                                      Spice Digital
                                      1
                                      (41)