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HDFC Bank Complaints & Reviews

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Updated: Jul 8, 2026
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18422
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HDFC Bank reviews & complaints page 435

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A
Akkibishta
Jun 8, 2020
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Mirerevenue from gefu has been hold my amount inr 1003 and it's really bad for me every month this org has been hold my amount request u kindly help me in this
HDFC Bank customer support has been notified about the posted complaint.
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    R
    Rupanjali d
    Jun 8, 2020
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    I had brought a i phone for which i was ensured by hdfc through an offer that i will be provided a cashback of rs 5000 within 120days. Its been more than 150days and i havent received any cashback. This is very unprofessional and i expect the cashback asap.
    HDFC Bank customer support has been notified about the posted complaint.
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      A
      Aditya Bajaj 0202
      Jun 8, 2020
      Resolved
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      Resolved

      Address: S-3, Jayanti Bazar, MI Road, Jaipur-302001

      I (Aditya bajaj) have purchased i phone xr on 23.01.2020 from satyam electronic, jayanti bazar, jaipur. There was an offer of rs. 5000 cash back on payment through hdfc bank debit card and i made the payment from hdfc bank debit card amounting to rs. 48100/- but till date cash back of rs. 5000/- is not received although more than 120 days have been passed.
      Tid no.40932214
      Bill no. 5685
      Aug 5, 2021
      Complaint marked as Resolved 
      HDFC Bank customer support has been notified about the posted complaint.
      Verified Support
      Jul 25, 2020
      HDFC Bank Customer Care's response
      Dear Customer,

      Hope your query has been resolved. In case you still have a follow up query, please click on https://bit.ly/2Lzhyn3 to submit the complete concern and we'll assist you as soon as possible. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

      -Anay
      HDFC Bank Customer Assistance
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        G
        guru11122019
        Jun 8, 2020
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        Resolved

        Address: G-132, DTC Colony,Harinagar

        Dear sir/madam

        I aman rathore bought an iphone xr on 13/01/2020, paid via hdfc debit card, and it was told by customer representative that i’m entitle for cash back of ₹5000/- within 120 days and same was written on slip/receipt.

        But it’s being almost 5 months and still received nothing.

        Please do the needful

        Contact no. [protected]
        Aug 6, 2021
        Complaint marked as Resolved 
        HDFC Bank customer support has been notified about the posted complaint.
        Verified Support
        Jul 25, 2020
        HDFC Bank Customer Care's response
        Dear Customer,

        Hope your query has been resolved. In case you still have a follow up query, please click on https://bit.ly/2Lzhyn3 to submit the complete concern and we'll assist you as soon as possible. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

        -Anay
        HDFC Bank Customer Assistance
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          B
          Balaji Krish
          Jun 8, 2020
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          Resolved

          Address: Balaji.g.k,Shevapet, salem,tamilnadu-636002

          Hi,
          I purchased cloth at life style on 11/10/2019.
          The amount value rs.29554/-. That amount i swiped by hdfc debit card. That time 10% offer cash back was on going.
          The cashback is still not received. I call customer care 3 times and complainted that issues. No response past 7 months.
          I am not still receive the cashback points.
          So please do the need ful for me.
          Aug 13, 2021
          Complaint marked as Resolved 
          HDFC Bank customer support has been notified about the posted complaint.
          Verified Support
          Jul 25, 2020
          HDFC Bank Customer Care's response
          Dear Customer,

          Hope your query has been resolved. In case you still have a follow up query, please click on https://bit.ly/2Lzhyn3 to submit the complete concern and we'll assist you as soon as possible. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

          -Anay
          HDFC Bank Customer Assistance
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            T
            The Maverick
            from Powai, Maharashtra
            Jun 8, 2020
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            Dir dbt chg incl gst is mentioned in passbook and 118 rs debited. I m not understanding why this charge was occurred.
            This kind of attitude from bank is completely looting n cheating the customer.
            HDFC Bank customer support has been notified about the posted complaint.
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              S
              Sajeevs81
              from Mumbai, Maharashtra
              Jun 8, 2020
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              I have purchased a fastag from hdfc (Online) in december 2019
              It was not working from beginning (Not reading in toll plaza)
              I had raised complaint in their customer care over phone many times, each time they asked me to try again in toll plaza and let them know
              At last on may 20, 2020 they asked me to send email to fastag. [protected]@insolutionsglobal.com, i sent email (Attached the photo of fastag sticker). But i didn't get any reply from their side,
              Again i called them many times to know status of my complaint, most of times they are saying their site is down so could not check, at last on june 1st they told me it will be solved in 24 hrs and i will get a call back from their side. Till now no reply.
              Jun 08, 2020
              Updated by Sajeevs81
              Here below my Wallet id:
              [protected]
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                M
                ManishaRpaul
                Jun 8, 2020
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                This complaint is regarding unnecessary charges and amount hold by hdfc

                Last 3month (April, may and june)

                Manisha rathod [protected]

                Please refund all the unnecessary charged by them.

                Pfa of statement
                HDFC Bank customer support has been notified about the posted complaint.
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                  I
                  ik_ali
                  Jun 8, 2020
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                  Sir
                  I through mobiwik app transferred 2000 to unocoin technologies and my record shows the the amount has been debited from my account on 3rd june 2020
                  Mobiwik ref num[protected].
                  The unocoin technologies has informed that the same has been refunded to bank account but the same is yet to be reflected.
                  Please help to trace my amount and getting it credited into my bank acct.

                  [protected]
                  Cuts id 41414871
                  [protected]@yahoo.com.
                  HDFC Bank customer support has been notified about the posted complaint.
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                    C
                    chiragahir
                    Jun 8, 2020
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                    I purchased liebherr fridge in december 2019 with hdfc cd loan
                    Hdfc bank executive told me that i will get a cashback of rs. 2616 after 90 days
                    But still i didnt get any cashback in my bank acoount
                    My email id :- [protected]@gmail.com
                    HDFC Bank customer support has been notified about the posted complaint.
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                      T
                      The-Techie
                      Jun 8, 2020
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                      Address: Hubli

                      Account/customer id: 74240120
                      Registered contact details/email id: [protected]
                      Credit card number: [protected]

                      I have bought my iphone11 pro max with hdfc bank debit card on 01/10/2019 in ipixel hubli. As mentioned by hdfc bank (To receive cashback of 7000 within 120 days from the transactional month end) i haven’t received my cashback till now, it is more than 120 days. I have asked in ipixel, they said to check with bank. Hope this issue gets resolved and cashback will be credited as soon as possible. I called bank 2 weeks ago, they said me to send a mail to customerservices. [protected]@hdfcbank.com. They havent replied to my mail still. Registered mobile number - [protected]
                      HDFC Bank customer support has been notified about the posted complaint.
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                        K
                        kandalaphani
                        Jun 8, 2020
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                        Hi, i have purchased a iphone 11 on 27/02/2020 but did not receive a cashback till now. It has been more than 120 days since the transaction has been done. Request you t process the cashback asap.
                        HDFC Bank customer support has been notified about the posted complaint.
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                          M
                          malik nadaf
                          Jun 7, 2020
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                          I had purchased apple iphone 11 (128gb) on 11/01/2020 using hdfc bank debit card and was eligible for a cash back of inr 6000/-. As per offer, cashback amount was supposed to be credited within 120 days from purchase but i haven't yet received it. Kindly help to resolve this issue.
                          HDFC Bank customer support has been notified about the posted complaint.
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                            M
                            Manishleo01
                            Jun 7, 2020
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                            I have purchased an iphone 11 on 25th january 2020 which is guaranteed of 6000rs cashback within 120days
                            But still i have not received my cashback.
                            HDFC Bank customer support has been notified about the posted complaint.
                            No support is notify, remarks is done for your own satisfaction, I am suffering still
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                              D
                              denipatel188
                              Jun 7, 2020
                              Resolved
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                              Resolved

                              I have purchased an Iphone 11 on 28th january 2020 using hdfc debit card on hdfc bank’s offer 6000rs cashback using its debit card.

                              According to bank’s condition, cashback must be deposited in tha account within 120 days from the date of purchase, but i haven’t received cashback even after 120 days.

                              For the reference, i m attaching the receipt of payment.

                              Please resolve my query as soon as possible.
                              Jun 9, 2020
                              Complaint marked as Resolved 
                              hjv nvmn
                              HDFC Bank customer support has been notified about the posted complaint.
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                                M
                                Madhav Middha
                                Jun 7, 2020
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                                I didn’t have received cashback of iphone 11 I have bought on 15 jan 2020 they said your cashback credit into your account after 120 days but i have didn’t receive
                                HDFC Bank customer support has been notified about the posted complaint.
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                                  R
                                  ravi prakash chaubey
                                  Jun 7, 2020
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                                  Resolved

                                  Address: VILLAGE DADRA POST TIKAPUR DISTRICT AZAMGARH

                                  Hi i m last month paid my loan agreement no 38253555 full outstanding

                                  But bank is not provide my noc

                                  And cibill is show loan is active
                                  Jun 8, 2020
                                  Complaint marked as Resolved 
                                  My email is [email protected] Mob no9265554721
                                  HDFC Bank customer support has been notified about the posted complaint.
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                                    B
                                    Bilashna
                                    Jun 7, 2020
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                                    Address: Bangalore, Karnataka.

                                    I purchased iphone 11 (64gb) on 4th jan, 2020. And i was suppose to receive cashback of rs.6000 with 120 days. But, i did not received it yet. Tried to contact bank customer service but no success. Please resolve this asap
                                    HDFC Bank customer support has been notified about the posted complaint.
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                                      K
                                      Kuhu Chauhan
                                      Jun 7, 2020
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                                      Address: near by U.C.O Bank
                                      Website: Ad hoc statement charge

                                      Ad hoc statement charge rs.118 & rs.590 have been deducted on 06 jun 2020 from my hdfc salary account without any information.

                                      How can bank deduct money without any acknowledgement

                                      So i need clarification from bank or reverse my ₹708 to my account.

                                      Ref no.- mir[protected].
                                      Ref no.- mir[protected]

                                      Narration - adhoc stmtchgs incl gst 070520-mir[protected], 200520-mir[protected]
                                      Value date - 06 jun 2020
                                      HDFC Bank customer support has been notified about the posted complaint.
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                                        K
                                        khannap
                                        Jun 7, 2020
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                                        Resolved

                                        Address: a92 chanakaya place street no 16 ,25 feet road janakpuri 110059

                                        I have multiple loans with hdfc bank including one auto loan, one personal loan, one insta loan on my credit card and i have one joint account with my mother in hdfc on which i have a jumbo loan. I have applied moratorium for all 4 loans in april for the same i have received a confirmation from hdfc bank on my registered email id (April 3)

                                        Dear uma, we have received your morotorium request and reference number for the same is dmo[protected].
                                        Dear poornima, we have received your morotorium request and reference number for the same is dmo[protected].
                                        Dear poornima, we have received your morotorium request and reference number for the same is dmo[protected]

                                        Dear poornima, we have received your morotorium request and reference number for the same is dmo[protected]

                                        But till now still, all the installments are hitting into my account. My account is in negative right now and not able to avail moratorium for the coming months.

                                        Tried contacting hdfc bank multiple times but not able to connect with any customer care executive.
                                        Please help me out and let me know how can i proceed legally in this case.

                                        My customer id 60755024
                                        Name poornima
                                        Phone number [protected]
                                        Aug 7, 2021
                                        Complaint marked as Resolved 
                                        HDFC Bank customer support has been notified about the posted complaint.
                                        Verified Support
                                        Aug 02, 2020
                                        HDFC Bank Customer Care's response
                                        Dear Customer,

                                        We note that our team has responded to you through email on July 17, 2020 vide email Interaction ID: HBL=[protected]. In case of any further clarification or assistance, please feel free to reply to us on email.

                                        -Nadia
                                        HDFC Bank Customer Assistance
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