HDFC Bank Complaints & Reviews

I have purchased iphone 11 on Dec 2 and as per the eligibility i should have gotten a cashback of rs6000 within 120 days. It’s been 122 days and i still have not received the cashback. The customer care is not resolving the issue since they are only taking card lost issues during lockdown. Please look into it.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

My name is shariq Khan, I have bought my apple ipad with hdfc bank debit card on 18/01/2020 from imagine store, select city walk mall, saket, new delhi. as mentioned by hdfc bank (To receive cashback of 3000 within 120 days of the transaction), i still haven’t received my cashback till now, it's been more than 120 days. I have asked in imagine Store, they said to check with bank.

Hope this issue gets resolved and the cashback is credited as soon as possible as i am undergoing financial problems too due to lockdown

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

May 05, 2020

HDFC Bank Customer Care's response Dear Customer,

Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Anay
HDFC Bank Customer Assistance.

Jun 05, 2020

Updated by Shariq1892 What should i mention in complaint reference number?

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Hdfc bank Indore branch

I have bought my iphone11 with hdfc bank credit card on 14/12/2019 in indore. As mentioned by hdfc bank (To receive cashback of 6000 within 120 days from the transactional month end) i haven’t received my cashback till now, it is more than 120 days. I have asked in the store, they said to check with bank. Hope this issue gets resolved and cashback will be credited as soon as possible.

Aug 6, 2021

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

May 13, 2020

HDFC Bank Customer Care's response Dear Customer,

Apologies for the inconvenience. Kindly write to grievance.[protected]@hdfcbank.com to share details of your issue & registered contact details. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

-Zubin
HDFC Bank Customer Assistance

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

I purchased an iPhone 11 worth Rs. 63000 from Sheeba tel janak puri New Delhi on 31.Dec.2019 & today is 1st May 2020 I have still not received the promised cash back of Rs 6000. It has been over 120 days.

Narration : POS 416021XXXXXX4261 SHEEBA TEL

Ref : [protected]

Thanks
Tanuj

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Bangalore

I have bought my iphone11 with hdfc bank debit card on 30/12/2019 in aptronix pmc bangalore. As mentioned by hdfc bank (To receive cashback of 6000 within 120 days from the transactional month end) i haven’t received my cashback till now, it is more than 120 days. I have asked in apptronix, they said to check with bank. Hope this issue gets resolved and cashback will be credited as soon as possible.

HDFC Bank customer support has been notified about the posted complaint.

May 04, 2020

Updated by Shree Dutta Is there any update on the complaint?

Verified Support

May 04, 2020

HDFC Bank Customer Care's response Dear Customer,

We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Anay
HDFC Bank Customer Assistance

May 06, 2020

Updated by Shree Dutta I have tried raising the complaint to HDFC bank site but there is no reference number getting generated for the same.
That is why not able to fill up the above form. Please find the mail screenshot. And let me know.

May 11, 2020

Updated by Shree Dutta There is no update from HDFC bank or any of their customer services. We are getting calls for Credit cards and loans, but for complaints there is no service at all from the bank side. This issue is being unattended for more than a week now. Can I get any update from bank officials here asap.

View replies

S

Shree Dutta

May 4, 2020

Is there any update on my issue?

Reply

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: Vikas Puri delhi

I want my pf
Ec no S56230
Shallu kaur
Dob 17/04/1994

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

I have personal loan in hdfc bank since jan 2020 repayment wef feb 2020 but mine ecs rejected by sponsor bank b coz of sign different but i had paid repayment through payzapp and phone pay. How to solve this problem..

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Kolkata

The hdfc bank has put a hold on my funds of rupees 1170.00 as mi revenue hold through gefu, account details is
Account number: [protected]
Ifsc: hdfc0000530
Branch: rashbehari avenue
Account type: salary account
The customer service is not able to give any info on this.
First of all it's hard to reach customer service because it takes a a lot of time and the ivr options are very difficult and tricky...

Helpful

88 other people found this review helpful

88 found this helpful

20 Comments

I purchased hp laptop from vijay sales maninagar branch, ahmedabad on 22.01.2020. At the time of purchase we have been told that there is the scheme of 10% cashback on hdfc credit cards and i also received the sms for the same advertisement. Cashback was supposed to be received within 90 days. But now its been almost 4 months i. E. 120 days and still i haven’t received the cashback of 10% on my purchased amount.

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

May 08, 2020

HDFC Bank Customer Care's response Dear Customer,

We wish to inform that the cashback for eligible transaction will be credited within days after the completion of the prescribed protocols to curb the spread of COVID19.

-Nadia
HDFC Bank Customer Assistance

Jun 10, 2020

Updated by nisargtrivedi I purchased hp laptop from vijay sales maninagar branch, ahmedabad on 22.01.2020. At the time of purchase we have been told that there is the scheme of 10% cashback on hdfc credit cards and i also received the sms for the same advertisement. Cashback was supposed to be received within 90 days. But now its been almost 4 months i. E. 120 days and still i haven’t received the cashback of 10% on my purchased amount.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

I bought my iphone11 with hdfc bank credit card on 25/12/2019 from Shreeji Fones, Thane. As per the hdfc bank cashback policy, cashback should be received within 120 days. but i haven’t received my cashback till now, it is more than 120 days. Please help me with this issue.

May 7, 2020

Complaint marked as Resolved

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Nasik

Since last three month HDFC is charging various unknown charges every month.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: ahmedabad

I have bought my iphone11 with hdfc bank credit card on 13/12/2019 at ahmedabad. As mentioned by hdfc bank (To receive cashback of 6000 within 120 days from the transactional month-end) i haven’t received my cashback till now, it is more than 120 days. I have asked in my store too, they said to check with bank. Hope this issue gets resolved and cashback will be credited as soon as possible.

Aug 6, 2021

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

May 04, 2020

HDFC Bank Customer Care's response Dear Customer,

Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Anay
HDFC Bank Customer Assistance

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

I have bought my iphone11 with hdfc bank debit card on 19th dec 2019 in eham digital, trivandrum. As mentioned by hdfc bank (To receive cashback of 6000 within 120 days from the transactional month end) i haven’t received my cashback till now, it is more than 120 days. I have asked in store, they said to check with bank. Hope this issue gets resolved and cashback will be credited as soon as possible.

May 7, 2020

Complaint marked as Resolved

HDFC Team just added the cashback

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

May 05, 2020

HDFC Bank Customer Care's response Dear Customer,

We understand that you have also raised your concerns at HDFC Bank Support Vide reference Number[protected] and you will receive a response from them to your e-mail ID. Due to the prescribed protocols to curb the spread of COVID19, we are operating with limited staff. Under the circumstances, there may be a delay in our response. Please bear with us. In case of any urgent queries or requests you may also use our NetBanking and Mobile Banking services.

-Nadia
HDFC Bank Customer Assistance

May 06, 2020

Updated by Kalyan chowdary chava Thanks Nadia, will wait for the reply

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

I have bought my iphone xr with hdfc bank debit card on 22/12/2019 from imagine (Systematic media) kolkata. As mentioned by hdfc bank (To receive cashback of 5000 within 120 days from the transactional month end) i haven’t received my cashback till now, it is more than 120 days. I tried to contact with the bank but no response was given as they just put the call on hold when i called.

Aug 7, 2021

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

May 05, 2020

HDFC Bank Customer Care's response Dear Customer,

Due to the prevailing COVID19 Pandemic situation, you may experience a delay in receiving your eligible cashback.

Rest assured, for eligible transactions, cashback disbursements will be done within 30 days post the situation normalizes.

We request your patience and support during these testing circumstances.

Please feel free to write to us using the following URL further assistance http://bit.ly/2leGTHn. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

-Nadia
HDFC Bank Customer Assistance

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: HDFC BANK

Sir
I have bought iphone xr and eligible for a cash back of rs 5000, which will be credited to my account between 120 days
The given period is over and i didn’t get any cash back till now
Iam very much disappointed by this action by the bank ..

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

I purchased an iphone 11 on 29/11/2019 from croma store (Mumbai - phoenix mills). As per the offer i was supposed to get a cash back of inr 6000 within 120 days. Now it’s more than 120 days (I. E 155 days to be precise which is more than a month delay) and i still haven’t got the cash back. I tried to get in touch with the customer services but again no luck. I've attached the invoice copy for the same for more details. Hope this issue gets resolved soon and i receive my cash back.

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

May 10, 2020

HDFC Bank Customer Care's response Dear Customer,

We are fully sensitized to your feedback and assure you that same has been shared with the concerned as appropriate. Click on https://bit.ly/2Lzhyn3 to enable us to review and assist you accordingly.Please mention reference number TT[protected] along with the requested details for us to help you with the solution

-Nadia
HDFC Bank Customer Assistance
HDFC Bank Customer Assistance.

May 14, 2020

Updated by Niraj Sahani Hi
I can't generate a reference number as there is no option from the dropdown tab which is relevant to my complain. kindly advice on the same. I've attached a screenshot for more clarification.

View replies

N

Niraj Sahani

May 14, 2020

Hi
I can't generate a reference number as there is no option from the dropdown tab which is relevant to my complain. kindly advice on the same.

Reply

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Dear maám/sir,
I was told by your representatives that there will be no annual charge for your card and they have taken numerous documents at the time of making this credit card. Also when i talked to your customer care executives regarding this and further cancellation of the card, then she told me to deposit only the minimum amount of 420/- and said that this will be returned later. But nothing was done.
This is not expected by a reputed bank like you. Please note that all these events create a very bad impression in my mind and will refrain in future to be associated with your system of banking any way if it happens like this. Please revert my charges or cancel my card.
With regards-
Manibh prakash

Aug 8, 2021

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

May 05, 2020

HDFC Bank Customer Care's response Dear Customer,

We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the last four digits of your Credit Card No., registered mobile number & email ID for us to help you with the solution.

-Anay
HDFC Bank Customer Assistance

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Hi team,

I am very upset about hdfc bank credit card service. I see that from last three month (Feb, march, april) there are multiple charges are applicable to the given statement.

21/04/2020 smartemi, prin nb:07, [protected] (Ref# 09999999980421003878211) 3, 501.82
21/04/2020 m-www mi com, p:04, 0000540 (Ref# 09999999980421003878237) 1, 602.87
21/04/2020 smartemi, int nbr:07, [protected] (Ref# 09999999980421003878229) 270.98
21/04/2020 mer emi, int nbr:04, [protected] (Ref# 09999999980421003878245) 52.65
21/04/2020 finance charges (Ref# 17000534600421999999400) 2, 751.70

I can understand about the finanace charge, please explain why this much extra money deducted from credit card.

Thanks,

Aug 6, 2021

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

May 08, 2020

HDFC Bank Customer Care's response Dear Customer,

We take this opportunity to inform you that the monthly EMI is being debited to your card account with EMI principal and EMI interest so as to facilitate our Customers in understanding the breakup of the EMI.

-Nadia
HDFC Bank Customer Assistance

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

I have an account with hdfc cust id 25515090, that has been in active use for a couple of years (10 years). I have been noticing since many years but i didn't get time to complaint, today also i noticed that deducted 295 rs for the quater january to march that on a quarterly basis deductions have been made under the head "isaqmc". I read around and found that this is being done for having the mutual fund buying ability via net banking.

The truth is i have never deposited and bought shares in mutual funds, what i come to know that 2 demat accoutns mutual funds accounts have been opened i request you please the close the accounts.

Kindly stop deducting the same and reverse the charges made on the account.

Thanks and regards
Ramkishore

Aug 12, 2021

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

May 14, 2020

HDFC Bank Customer Care's response Dear Customer,

The referred charges levied in your account are Quarterly Maintenance Charge for your Investment Service account i.e online mutual fund account.
Please note your Investment Service account will be charged Quarterly Investment Service account Maintenance Charges @ Rs. 250/- for Resident Customer and Rs. 500/- for Non-Resident customers excluding Goods and Services Tax (GST).
Accordingly, your account has been charged with the applicable quarterly maintenance charges. We request you to contact your account branch for any further clarification on the same.
Kindly visit the following URL to access information for the complete address and contact details of our Branches https://cutt.ly/LyQeLQr

-Nadia
HDFC Bank Customer Assistance

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: HSR layout, Bangalore

I have purchased i phone 11 on 01-Jan-2020 from Venkateshwara Enterprises, HSR layout, Bangalore was entitled for 6000 cashback for debit card transaction within 120 days, its been more than 4 months and i have not received cashback so i am here for the complaint i also have the bills and receipts for the same hoping for resolution

HDFC Bank Complaints & Reviews

File a complaint to HDFC Bank

HDFC Bank reviews & complaints page 435

iphone 11 cashback

Post your Comment

cashback not received on ipad purchase

Post your Comment

iphone 11 cash back of 6000 not received even after 120 days

Post your Comment

cash back not credited after purchase of iphone

Post your Comment

iphone 11 cashback not yet received

Post your Comment

regarding pf

Post your Comment

emi repayment rejected by sponsor bank

Post your Comment

mirevenue hold through gefu

hdfc bank cashback not received

Post your Comment

iphone 11 cashback

Post your Comment

bank charges too much and various unknown charges.

Post your Comment

iphone 11 cashback not received after 120 days

Post your Comment

iphone 11 cashback not received

Post your Comment

iphone xr cashback not received yet.

Post your Comment

cash back 5000 not received

Post your Comment

iphone 11 cashback not received

Post your Comment

regarding credit card charges for credit card no. *8554

Post your Comment

hdfc bank credit card statement extra charges

Post your Comment

I am complaints about "isaqmc" deductions charges

Post your Comment

iphone 11 cashback not received

Post your Comment

Related businesses