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HDFC Bank Complaints & Reviews

2.9
Updated: Mar 24, 2026
Complaints 32945
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HDFC Bank reviews & complaints page 436

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J
jesbinjoseph@123
May 1, 2020
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Address: H.NO V 206 KUZHIKATHOTTIL HOUSE, KRPS 193 KATTITHARA ROAD, MARADU P.O

My order was been automatically cancelled due to the lock down. I had made the payment too which amounts to rs. 1599/- and by 10th april refund will be credited, but still to the date not credited the amount.

Message from,
Hi adv. Jipson,

We're writing in continuation to your last contact with reference number in[protected] to know the status of the refund for your item (S) from your order od[protected].

You will be happy to know that the refund amount has been transferred on 02 april and should have been credited to your account by now as per the standard banking procedures.

Imps/neft/credit card/net banking

Refund amount : 1599.0
Refund reference number: 828078

Note: if you do not see the refund in your account by this time, you may contact the bank's customer care using the number mentioned on the back of your card. If they are unable to help, you may raise a dispute with the bank's grievance cell.in case this payment was made using a credit card, please check the previous statement/unbilled transaction before reaching out to the bank.

We always strive to provide excellent service and hope that we were able to help you.
Please use the survey below to tell us about your experience with us.

Have a nice day!

Thanks,
Flipkart
Aug 13, 2021
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
May 09, 2020
HDFC Bank Customer Care's response
Dear Customer,

We observe that the transaction of Rs.1500 is not debited from your card account. For further clarification please let us know the date of the transaction.

-Nadia
HDFC Bank Customer Assistance
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    R
    Ramsurat Sengar
    May 1, 2020
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    Resolved

    Address: Greater noida

    The hdfc bank has put a hold on my funds of rupees 18693.95as mi revenue hold through gefu, ac number is
    Account number: [protected]
    Ifsc: hdfc0000480
    Branch: sarita vihar
    The customer service is not able to give any info on this.
    First of all it's hard to reach customer service because it takes a alot of time and the ivr options are very difficult and tricky to navigate, after all the effort the customer service is not helpful
    Aug 5, 2021
    Complaint marked as Resolved 
    HDFC Bank customer support has been notified about the posted complaint.
    Verified Support
    May 05, 2020
    HDFC Bank Customer Care's response
    Dear Customer,

    We have checked our records and confirm that currently their is no amount on hold in your account number ending with XXXX1635.

    Please feel free to write to us using the following URL further assistance http://bit.ly/2leGTHn. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

    -Nadia
    HDFC Bank Customer Assistance
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      S
      Subhashini Rai
      May 1, 2020
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      Unusual hold/debit of my deposited money. I deposit rs.1500 in my salary account. When i check in my a/c it is rs.457 #mirevenue hold through gefu and it is not reflecting in statement also. When i researched i found lot of similar complaints. Hope @rbi is paying attention to this.
      Account number: 5010*0658
      Ifsc: hdfc0000722
      Branch: alambagh
      The customer service is not able to give any info on this.
      First of all it's hard to reach customer service because it takes a a lot of time and the ivr options are very difficult and tricky to navigate, after all the effort the customer service is not at all helpful.
      Aug 15, 2021
      Complaint marked as Resolved 
      HDFC Bank customer support has been notified about the posted complaint.
      Verified Support
      May 14, 2020
      HDFC Bank Customer Care's response
      Dear Customer,

      We sincerely apologise for the delay in responding to your query. Your query has been shared with the concerned team for further action. Do note, due to the current COVID-19 situation and to prevent further spread of the virus, we are operating with limited staff. It may take us some time to get back to you. We request your patience and support under these unprecedented circumstances.

      -Nadia
      HDFC Bank Customer Assistance
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        J
        JP Rai
        from Delhi, Delhi
        May 1, 2020
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        Hi i am using my hdfc account since 4years. Recently due to lockdown i lost my job because company is in loss and they have shutting off permanently so i am not receiving my salary since two months and i receive message from hdfc bank that my account balance is in -1220 rupees. And i receive money from my friend for surviving in lockdown but hdfc bank deduct my money. I have complained many times on mail for this but didn’t getting reverted.
        Aug 14, 2021
        Complaint marked as Resolved 
        HDFC Bank customer support has been notified about the posted complaint.
        Verified Support
        May 05, 2020
        HDFC Bank Customer Care's response
        Dear Customer,

        We understand that you have also raised your concerns at HDFC Bank Support Vide reference Number[protected] and you will receive a response from them to your e-mail ID. Due to the prescribed protocols to curb the spread of COVID19, we are operating with limited staff. Under the circumstances, there may be a delay in our response. Please bear with us. In case of any urgent queries or requests you may also use our NetBanking and Mobile Banking services.

        -Nadia
        HDFC Bank Customer Assistance
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          S
          Sravani Pabbathi
          Apr 30, 2020
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          Resolved

          money held through gefu

          Address: HDFC BANK, kormangala 6th block, Bangalore

          Hi,
          My amount of rs. 3474.92/- is held as mi revenue hold through gefu on 27th april, 2020. The same has been deducted on 30th april, 2020.

          Now again in my account it is showing that rs. 3474.92 is on hold. Please look into this issue i want total of rs. 6948.84 /- back into my account. This is not acceptable to deduct money from customer account with out any notification regarding such things....
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          V
          vijay churapatty
          Apr 30, 2020
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          Mysekf vijay, i could see mirevenue hold of ₹1769 what is that?
          Ac no [protected]
          Hdfc bnk
          Hdfc0001030
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            T
            Thoufi Khan
            Apr 30, 2020
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            Address: COIMBATORE TAMILNADU

            Dear sir
            My Balance is Showing Wrong. Actually My Money has Been Hold By you 567.85By Mistake. So Please Unhold My money Fast So I can Withdraw my money.This Is a Humble Request to you. My Balance Is Showing 117Ruppes Why? please Help me fast Regarding that I am requesting you.
            Account Number [protected]
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              A
              Anicool725
              Apr 30, 2020
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              Address: Jaipur villa station.

              Hdfc bank has deducted . ACH debit charges in my account without any prior information. I am not aware why this amount was deducted. I was deducted amount of ₹590/- from my account. This is happened during this difficult time of quarantine, this was my last fund for some emergency if happens I was about to use the they deducted from my account and now my account balance is in minus -129/-

              Bank should not deduct such charges atleast this difficult time when no body is earning any single panny and bank is collecting their money.

              It would be helpful if i get my money back asap.
              Aug 6, 2021
              Complaint marked as Resolved 
              HDFC Bank customer support has been notified about the posted complaint.
              Verified Support
              May 04, 2020
              HDFC Bank Customer Care's response
              Dear Customer,

              Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

              -Anay
              HDFC Bank Customer Assistance
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                H
                Hardik Jaggi
                Apr 30, 2020
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                Hdfc bank has charged me 582 rupees for gefu charges and now they are not responding to me and they are unable to give me a valid answer
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                  S
                  Subhajit_HelloWorld
                  Apr 30, 2020
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                  Hi,

                  I transferred 8500 from HDFC to Band of India beneficiary on 30th April, 2020, which has been debited from my hdfc account but not credited in to Band of India bank account.

                  Reference Number:[protected]
                  Transaction status:

                  Please solve issue as soon as possible.
                  Apr 30, 2020
                  Updated by Subhajit_HelloWorld
                  Transaction status: Successful
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                    R
                    Rinku Chetia
                    Apr 30, 2020
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                    Address: SO MR DEHIRAM CHETIA,APL NAMRUP,QTR NO. E62,PO-PARBATPUR

                    Dear Sir,

                    Please provide my NOC of my credit card, I have paid in full all of my outstanding of my Credit Card. Also request you to update my Civil score. this is my humble request to you

                    My details are as folllows:
                    Name: Rinku Chetia
                    PAN No: AISPC5842Q

                    Regards,
                    Rinku Chetia
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                      A
                      As@15
                      Apr 30, 2020
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                      Address: At po kasa tal Sahani Dist Palghar

                      I have hdfc account and my debit card ending with 8874 has debited on 27/04/2020 with 5000/- and it is MCTF ATW transaction. I don't withdraw or any online transaction but my 5000 is debited by bank and there is no reference no also ...So please resolve my
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                        As@15
                        Apr 30, 2020
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                        I have hdfc account and my debit card ending with 8874 has debited on 27/04/2020 with 5000/- and it is MCTF ATW transaction. I don't withdraw or any online transaction but my 5000 is debited by bank and there is no reference no also ...So please resolve my complaint..
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                          As@15
                          Apr 30, 2020
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                          My hdfc saving account debit card had been debited 5000 on 27/04/2020 .This transaction is complete automatically.the massage is MCTF ATW And there is no reference no
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                            N
                            niket251
                            Apr 30, 2020
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                            Resolved

                            On april 27th 2020 an amount of rs.590 was deducted from my account saying (. Ach debit return charges[protected]mir[protected]. I did not receive any deduction message regarding the same, where as i receive even a message of small amount deduction. These amount was deducted withount any notification and no idea why they are taking debit return charges.
                            Aug 11, 2021
                            Complaint marked as Resolved 
                            HDFC Bank customer support has been notified about the posted complaint.
                            Verified Support
                            May 15, 2020
                            HDFC Bank Customer Care's response
                            Dear Customer,

                            We understand that you have also raised your concerns at HDFC Bank Support Vide reference Number[protected] and you will receive a response from them to your e-mail ID. Due to the prescribed protocols to curb the spread of COVID19, we are operating with limited staff. Under the circumstances, there may be a delay in our response. Please bear with us. In case of any urgent queries or requests you may also use our NetBanking and Mobile Banking services.

                            -Nadia
                            HDFC Bank Customer Assistance
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                              J
                              Jaya Lakshman
                              Apr 30, 2020
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                              I have made a purchase on feb 22nd. I was offered a cashback of rs. 6000 for paying through by HDFC debit card but i haven't received the cashback yet. I already made a complaint to HDFC through netbanking but i have not received any response for it till date.

                              Transaction Reference number:[protected]

                              HDFC complaint number: HBL=[protected]'
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                                D
                                deepak.bhatia
                                Apr 30, 2020
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                                Resolved

                                cheque deposited but not send for clearing by branch

                                My saving account no. is [protected] with your North-Ex Mall Sector-9, Rohini, Delhi. Yesterday ( 29.04.2020) at 10.05 a.m. I have deposited a cheque of Rs. 10 lakhs into my account, but your branch has not send it for clearing till today. when I got confirmed today i.e. 30.04.2020 thg. whatsApp, the conerned person told that its gone. After this I have received message from Bank that --"INR 1000000 deposited in A/c pm 1st May 20 for chq...
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                                Arpitha Singh@9035657984
                                Apr 30, 2020
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                                Act company has reversed amount on my demand of refund but it is still not credit to my credit card and the amount was reversed on 10th of April still it as not credited. And here is the reference number for amount Reversed SHMP[protected]
                                Apr 30, 2020
                                Updated by Arpitha Singh@9035657984
                                Please take the action and reverse my amount to my account as soon as possible
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                                  ANDROID ZONE
                                  Apr 30, 2020
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                                  They charge mutiple time charges . a reputed bank doing a unethical work, plz solve my issue . my earning are not much that i pay u charges every month . plz solve it.
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                                    Arpitha Singh@9035657984
                                    Apr 30, 2020
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                                    Act TV has reversed amount of Rs 5598 to respective credit card number on April 10th but still it has not credit to my account and here is the reference number of the transaction provided by Act group SHMP[protected]
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