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HDFC Bank Complaints & Reviews

2.9
Updated: May 26, 2026
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HDFC Bank reviews & complaints page 438

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J
Jungle Tiger
Apr 29, 2020
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Address: Sector 8 Chandigarh

Myself Raman lal
Amount of Rs. 2360 has put on hold at 29.04.20220 from my account without any reason. When did it will be cleared?
I want my money back asap

Account Holder: RAMAN LAL
Account Number: [protected]
IFSC: HDFC0000107
Branch: SECTOR 8 C CHANDIGARH
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    Vidhi Joon
    Apr 29, 2020
    Resolved
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    Resolved

    Address: Delhi

    I bought an iphone at an iworld store in malviya nagar delhi and as per the offer i payed using my hdfc debit card in full on 2nd december 2019. I was promised 6000 cashback on the total amount of 69900 i payed for the iphone which was to be credited within 120 days of the the last day of the month that is 31sr december 2019 it's been time i should have received within the stipulated timeline but i haven't received the money in my account the card i used was a rupay debit card. I have attached the receipt along with the complaint please see to that issue which is causing me extremely inconvenient and totally unexpected out of hdfc bank. Please see to it immediately and keep the service standards expected out of the bank.
    Aug 8, 2021
    Complaint marked as Resolved 
    HDFC Bank customer support has been notified about the posted complaint.
    Verified Support
    Apr 30, 2020
    HDFC Bank Customer Care's response
    Dear Customer,

    Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share the offer details with your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

    -Anay
    HDFC Bank Customer Assistance
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      J
      Jayant Rao
      Apr 29, 2020
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      I purchased iphone xr on 24/12/2019 from teleworlds mobiles pvt ltd. Pitampura new delhi 110034. As mentioned by hdfc bank cashback of rs.5000 was promised to be credited in the account of the customer within 120 days from the last date of the transaction month but it is still not credited and the given time is now over. Hope this issue gets resolved and cashback will be credited as soon as possible.
      HDFC Bank customer support has been notified about the posted complaint.
      Verified Support
      Apr 30, 2020
      HDFC Bank Customer Care's response
      Dear Customer,

      Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

      -Anay
      HDFC Bank Customer Assistance.
      Apr 30, 2020
      Updated by Jayant Rao
      There is no category under which I can get my reference number upon opening the link given by the customer support.
      Kindly help with the concern throughly.
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        S
        Syam Pulukuri
        Apr 29, 2020
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        What is mireviune minse my account please refund my ammount
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          I
          ishan58
          Apr 29, 2020
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          I have not yet received cashback from HDFC on the purchase of my iPhone XR. I had purchased it on December 09, 2019. My Txn id is [protected]
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            Y
            Yogesh Chahal
            Apr 29, 2020
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            I have done a transaction on 28 december 2019 of buying iphone 11 but it was more than 120 days but my cashback of rs 6000 was not credited in my account pls resolve it
            my mobile number [protected]
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              R
              raviteja damerla
              Apr 29, 2020
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              I made an online transaction with my debit card to olymptrade.com on 26 apr 2020 of $10. After a couple of dayson 28.4.2020, i see that the same amount has been deducted again with the narration saying "mctf progue with out cheque/ref. No. I contacted the original beneficiary and they are unaware of any such transaction triggered from their side. I want to understand why this and to want a refund asap. I see this forum has a couple more complaints with the same description and issue as mine. The complaint has been resolved as well. I want an answer immediately.
              Verified Support
              Apr 29, 2020
              HDFC Bank Customer Care's response
              Dear Customer,

              We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

              -Anay
              HDFC Bank Customer Assistance
              Apr 30, 2020
              Updated by raviteja damerla
              I didn't find reference number in my complaint., Please help

              Dear Customer,

              Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share your complete concern along with the transaction details. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

              -Anay
              HDFC Bank Customer Assistance
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                N
                naushadsb
                Apr 29, 2020
                Resolved
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                Resolved

                My name is md naushad alam. I am using hdfc regallia credit card from one year, on 17.04.20 rs.900 got deducted from my card for hegic-credt shirld %26amp;flc and 100+gst for emi processing fee - smartemi in rs295.54.
                I did not opt for any of the credit shield policies or health or life insurance in first place. I don't know why hdfc being such a reputed organisation cross sell these insurance products in this unauthorised manner.
                I request for policy cancellation to customer care.
                So, i request to please refund all amount +any taxes which were chargedto my credit card. Please cancell all the policies and smart emis permanently as i do not wat to buy any as of now
                My registered mob no.[protected]
                Aug 8, 2021
                Complaint marked as Resolved 
                HDFC Bank customer support has been notified about the posted complaint.
                Verified Support
                Apr 29, 2020
                HDFC Bank Customer Care's response
                Dear Customer,

                We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the details of the charges. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                -Anay
                HDFC Bank Customer Assistance
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                  E
                  Er.Mohit Monga
                  Apr 29, 2020
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                  Address: Noida

                  Hi, Sir I am Mohit Kumar, there is a deduction of 580.31 from my account against MI Revenue Hold through Gefu, Kindly resolve this matter, asap.
                  Account no is [protected]
                  Noida sec 63, HDFC0000975

                  [protected]
                  [protected]@gmail.com
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                    S
                    sunilkumarsahu404
                    Apr 29, 2020
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                    I was entitled to receive 6000 rupees cash back on iphone 11 purchase within 120 days. I bought it on 21/12/2019. I have already crossed the cooling period, but i am yet to receive the cash back. Please expedite to resolve this problem.
                    I bought it from reliane digital, phoenix mall, chennai on 21/12/2019.
                    Hope this problem will get resolved and will receive the cash back as soon as possible.
                    HDFC Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Apr 29, 2020
                    HDFC Bank Customer Care's response
                    Dear Customer,

                    Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                    -Anay
                    HDFC Bank Customer Assistance
                    May 03, 2020
                    Updated by sunilkumarsahu404
                    Hi HDFC bank, I have created a ticket but didn’t get any resolution yet. Please help ne in resolving this issue.
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                      V
                      Vikrantsingh201831
                      May 24, 2020
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                      Address: Hdfc bank

                      I have bought my iphone11 with hdfc bank debit card on 31/01/2020 in invent greater noida . As mentioned by hdfc bank (To receive cashback of 6000 within 120 days from the transactional month end) i haven’t received my cashback till now. The help desk of hdfc is also not responding. I think i have been made the victim of fraud. Hope this issue gets resolved and cashback will be credited as soon as possible.
                      HDFC Bank customer support has been notified about the posted complaint.
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                        Vikrantsingh201831
                        Apr 29, 2020
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                        I have bought my iphone11 with hdfc bank debit card on 31/91/2020 in invent greater noida . As mentioned by hdfc bank (To receive cashback of 6000 within 120 days from the transactional month end) i haven’t received my cashback till now. Hope this issue gets resolved and cashback will be credited as soon as possible.
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                          S
                          Sharanappa reddy
                          Apr 29, 2020
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                          Address: HDFC bank card division, # 8, L B road, Thiruvanmiyur, Chennai - 600041

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                          Credit cardshdfc bankone assist mfee
                          [resolved] hdfc bank — one assist mfee

                          8 reviews
                          Chennai city corporation, tamilnadu, india
                          Johnsusai07
                          Submit a complaint
                          Hdfc bank are the one who directed me to one assist but really this company is not taking any request and auto payment mode is activated in my credit card. When i asked for the hdfc bank help they are not responsible.

                          I din't expect this irresponsible behaviour from hdfc

                          I'm using hdfc credit card since last 1 year card number ending with 9231. My account is activated with one assist mfee and charged amount 1299 rs with out my knowledge. I want to cancel the unauthorized plan against my card, and also credit my money in my credit card which you have deducted in my credit card account.

                          Also this is unfair that you cannot deduct the amount from the credit card without prior notice through call/message.
                          And hdfc bank also has to recheck this issue with the auto payment modes.

                          So request you to please cancel this activation against my credit card, and refund my money also.
                          HDFC Bank customer support has been notified about the posted complaint.
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                            S
                            Sneha umesh
                            Apr 29, 2020
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                            Address: Priteck park Annexe bellandur

                            Hi,
                            What is reason that my amount is been hold 589.70rp .As you there is a lock down if you hold money in this way what shall I do so requesting you to release my hold amount.
                            Apr 29, 2020
                            Updated by Sneha umesh
                            Please refund the amount as soon as possible
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                              A
                              Ajay Pratap Singh Chandel
                              Apr 29, 2020
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                              Hi,
                              I have made my post settlement amount to the bank and have received not NOC from the bank on email.

                              Name :- Ajay Pratap Singh Chandel
                              Credit card number :- [protected]
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                                A
                                Amit Mundra
                                Apr 29, 2020
                                Resolved
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                                Resolved

                                I have registered autopay on my loan account number[protected]; the emi was due for rs. 3328 on 29th march 2020. However, i could not pay the same as insufficient balance so i paid the same dated 07th april 2020.

                                Bank has charged me rs. 531 as autopay return fees. I request to reverse the same, if required they can charge interest for the same instead of return fees so much on this small dues.

                                Regards,
                                Amit mundra
                                Aug 12, 2021
                                Complaint marked as Resolved 
                                HDFC Bank customer support has been notified about the posted complaint.
                                Verified Support
                                May 07, 2020
                                HDFC Bank Customer Care's response
                                Dear Customer,

                                owing to your relationship with the Bank we have arranged to reverse the payment return fee of Rs.450 levied in April 2020 statement. On successful reversal the credit shall reflect in the next billing statement. We wish to inform that the corresponding GST remains payable. The reference number for your request is [protected].

                                -Nadia
                                HDFC Bank Customer Assistance
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                                  V
                                  Vithal Budhe
                                  Apr 29, 2020
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                                  Address: Ashapura apts ,sector 1, ghansoli

                                  Was charged randomly rs 764.04 on 28rd April with no transaction ref number and in the transaction description, it shows

                                  "MCTF 22/04 512967XXXXXXXXX9674 prague.

                                  Please check and process my refund. My account details are given below.
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                                    O
                                    Onkar Chattoraj
                                    Apr 29, 2020
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                                    Address: Hdfc bank, Kharghar

                                    I got a message that 999 rs got charged on my credit card at 22:11:41 Hrs on 28.04.2020. I haven't used the card at all on 28.04.2020. Need an immediate reply and refund of this amount.
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                                      R
                                      Rohitmishra1982
                                      Apr 28, 2020
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                                      Dear sir,

                                      I have been following for last two months for my application number[protected] through email and also communicating with customer care but not getting my refund of rs 21713

                                      There is no response and I am fed up

                                      Rohit
                                      [protected]
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                                        H
                                        hkmtc
                                        Apr 28, 2020
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                                        The hdfc bank has put a hold on my funds of rupees 1166 as mi revenue hold through gefu, ac number is
                                        Account number: 50100*53475
                                        Ifsc: hdfc0000152
                                        Branch: devendra nagar raipur
                                        The customer service is not able to give any info on this.
                                        First of all it's hard to reach customer service because it takes a alot of time and the ivr options are very difficult and tricky to navigate, after all the effort the customer service is not helpful
                                        HDFC Bank customer support has been notified about the posted complaint.
                                        Verified Support
                                        May 08, 2020
                                        HDFC Bank Customer Care's response
                                        Dear Customer,

                                        We would like to inform you that there are outstanding charges on your account to be recovered. Hence we request you to maintain sufficient balance in your savings account or transfer the same so that the charges can be recovered. For further assistance on the outstanding charges, we request you to visit your account branch.

                                        -Zubin
                                        HDFC Bank Customer Assistance
                                        Verified Support
                                        May 14, 2020
                                        HDFC Bank Customer Care's response
                                        Dear Customer,

                                        We have checked our records and confirm that the charge of Rs. 1, 116.90 levied to your account pertains to ACH debit return.

                                        In terms of Clearing guidelines, issued by RBI, the clear fund's balance available in the account at the beginning of the day would be considered for the purpose of ACH(s) received in the clearing. We note that in your said account, the clear fund's balance at the time of presentation of the said ACH(s), was not sufficient to cover the ACH(s) received in the clearing.

                                        Therefore the ACH(s) was returned due to insufficient funds and the corresponding charges for ACH(s) dishonor were levied to your account. Kindly note that these charges attract GST as applicable.

                                        We advise you to maintain sufficient clear funds balance in the account in the future, at the time of issuance of the ACH(s), to avoid the ACH(s) return charges being levied to your account.

                                        For further assistance, you may click on https://bit.ly/2Lzhyn3 to submit the details. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

                                        -Zubin
                                        HDFC Bank Customer Assistance
                                        May 16, 2020
                                        Updated by hkmtc
                                        While I today check my statement balance showing balance of Rs -2954. Till date im not received refund which are you commitment.
                                        Very Bad Experience with HDFC bank. Today I feel not comfortable for banking with HDFC. They are charges very huge amount penalty.

                                        Please suggest how to maintain Minimum Balance in Account current situation Covid 19.Right now, 2 to 3 months I am not in the condition that I do the minimum balance in the account.
                                        Kindly Note if not get solution of my query in time. I'm going to close my account.

                                        Please give me clarify why my account in -2955. And I'm not going to pay this penalty.
                                        Kindly threat this matter as urgent.
                                        Also request to you Please support.

                                        May 16, 2020
                                        Updated by hkmtc
                                        https://twitter.com/HDFCBank_Cares/status/[protected]?s=19
                                        May 16, 2020
                                        Updated by hkmtc
                                        Please Note...
                                        1. Suggest how to maintain Minimum Balance in Account current situation Covid 19.Right now, 2 to 3 months I am not in the condition that I do the minimum balance in the account.
                                        2.I'm not going to pay this penalty.

                                        Kindly Note if not get solution of my query in time. Than suggest account closer process... Because I'm depend in salary...
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