HDFC Bank Complaints & Reviews

Funds on Hold
Account Number: ********5003
As on Date: 28 Apr 2020
Amount Held By
HDFC Bank (for MiREVENUE HOLD THROUGH GEFU): ₹467.41

In total w payment of ₹500 was deducted as ACH return charges
What is that and why is that?

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Hi hdfc,

My bank account : [protected]

Mirevenue hold through gefu many times amount is deducting from my salary account around 5 to 6k.. These deductions are happening from feb 2020. I inquired in bank, they said first need to clear the due amount then only we got to know. I shocked that how come it is charging like 5 to 6k without knowing bank people...

I have a personal loan with cashe and not paid emi on due date so they have already charged more penalty charges like 8 to 9k in a month only.

I need to stop my all payments through ach or ncs or others. Mohana

Please response as soon as possible.

Thanks,
Jagan mohana

+2 photos

Apr 12, 2022

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

May 15, 2020

HDFC Bank Customer Care's response Dear Customer,

We sincerely apologise for delay in respond to your query. Your query has been shared with concerned team for further action.
Do note, due to the current COVID-19 situation and to prevent further spread of the virus, we are operating with limited staff. It may take us some time to get back to you. We request your patience and support under these unprecedented circumstances.

-Zubin
HDFC Bank Customer Assistance

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Address: Tiruvannamalai

Website: [email protected]

Dear team,
I am raja d from tiruvannamalai (Tamil nadu) i worked on hdfc bank ltd sli department sales officer from 02.06.2014 to 31.05.2018 my pf amount not applied. Still i applied for my pf amount but doesn't shown my passbook. Kindly release my pf amount. I tried more times in my pf account because epfo portal shown expemted establishement pertain in your trust (Ie). So my family situation i request you that pf withdrawal process yourself.
Emp code:124845
Emp name:raja d
Uan no:[protected]
Kindly do the needful

+1 photos

Aug 13, 2021

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Apr 29, 2020

Updated by Raja2020 Member ID MHBAN[protected] pertain to exempted establishment. PF Balance service is not available for Trust.

Verified Support

May 15, 2020

HDFC Bank Customer Care's response Dear Customer,

Please share your employee code, supervisor's name, office location & contact onexit.[protected]@HDFCBank.com. We'll get back!

-Zubin
HDFC Bank Customer Assistance

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R

Raja2020

May 15, 2020

Dear Team,
Emp Name:Raja D

Emp Code:124845

Branch: Tiruvannamalai

Supervisor Name : Karthik M

Reply

U

uppiliyappan sv

Jun 4, 2021

hi sir
my name is uppiliyappan s v
emp.id 149685
uae number[protected]
pension ac number MHBAN[protected]
MY EMAIL ID US.[protected]@GMAIL.COM
MOBILE NUMBER [protected]
Please help me withdraw my pf amount.am in very critical situation

Reply

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Address: hyDERABAD

I have received the following sms from bank:

Dear customer mandate reference no: hdfc[protected] issued to bse limited with value rs. 50000.00 and frequency adho is received today for processing.in case of any issue please get in touch with your branch.

I have not given any mandate. Please resolve the issue. Screen shot of the sms is attached herewith. I dont want to invest in any in current situation. Please reslove this issue asap and let me know the status.

Apr 28, 2020

Complaint marked as Resolved

I got a msg from HDFC bank(JD-HDFCBK). i usually get my daily blanance or otps from this bank. Its not 10 digits number and i can't call to them. I visit my branch today and they have taken written request in paper. Thanks Suresh

HDFC Bank customer support has been notified about the posted complaint.

Apr 28, 2020

Updated by spadaga here is the msg i got from HDFC.

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I am unable to login through Netbanking .I am not receiving OTP on my registered email ID .

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I had applied for moratorium on 1st april 2020 and my moratorium request was successful but still my emi got deducted from account without any information

I would need a refund asap as i am unable to reach hdfc customer care

These are my details below

Loan account number 57105202
Loan emi 17, 745.00

I have posted the above query and got this response...

Thank you for writing to us.in case, details provided by you were accurate and your emi moratorium request has been successfully registered, we will refund the emi deducted by 17th april 2020. Thank you for your patience. Stay safe. Bank from home! For further information please visit bit. Ly/2uqcpe7.

-preethi
Hdfc bank customer assistance

Since then nor i got a refund nor any update..
Out of curiosity is this website really of help??

+1 photos

HDFC Bank customer support has been notified about the posted complaint.

May 01, 2020

Updated by Kilarusrikanth I was deducted last month and approaching towards next month too... someone please look into this

May 12, 2020

Updated by Kilarusrikanth No one got back to me till now... unnecessarily wasted time posting information in this website

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I purchased iPhone XR from Aptronix, Bangalore (Phoenix Market city, Whitefield) on 27th December, 2019. The offer was a cashback of Rs. 5000 on HDFC credit cards, within 120 days from the date of purchase. Today is 27th April, 2020. Its been more than 120 days, and I have not received the cashback yet.

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Hi
Myself Sandeep Chaudhary
My Complaint regarding hold of rs 1178.61 from my HDFC Bank acount on the name of MIREVENUE hold through GEFU. I want my money back.

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I have bought my iphone xr with hdfc bank credit card on 7/12/2019. As mentioned by hdfc bank (To receive cashback of 5000 within 120 days from the transactional month end) i haven’t received my cashback till now, it is more than 120 days. I have asked in mobile shopee, they said to check with bank. Hope this issue gets resolved and cashback will be credited as soon as possible.

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Apr 27, 2020

HDFC Bank Customer Care's response Dear Customer,

Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Anay
HDFC Bank Customer Assistance.

May 04, 2020

Updated by Nilesh Jamkhande Reference Number : ESC00160349 This is the reference number I got when registered online complaint on HDFC's site.
Product Credit Card
Issue: Cashback of 5000/- not received.

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Hi i am mintu banik, hdfc hold my rs 534.79 for mirevenue gefu. After call a lot customer service executive didn't giving any positive response.
Account holder: ayan kumar shee
Account number: [protected]
Ifsc: hdfc0003686
Branch: amnan alinagar
Maid: [protected]@gmail.com
Please solve this matter immediately.

+1 photos

Aug 7, 2021

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

May 15, 2020

HDFC Bank Customer Care's response Dear Customer,

We sincerely apologize for the delay in responding to your query. Your query has been shared with the concerned team for further action.
Do note, due to the current COVID-19 situation and to prevent further spread of the virus, we are operating with limited staff. It may take us some time to get back to you. We request your patience and support under these unprecedented circumstances.

-Zubin
HDFC Bank Customer Assistance

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My money was deducted today with the sum of 590 twice that is a total of 1180. Without any notifications which are not at all valid.
This was known to me when i was going through my bank statement and when i wrote a mail and phone i did not receive anything useful. And automatic mail was generated stating it will take 12-15 days for an official to look into it.
What a shame this is.

May 31, 2020

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Apr 28, 2020

HDFC Bank Customer Care's response Dear Customer,

We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the details of the charges and complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Anay
HDFC Bank Customer Assistance

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Address: New Delhi

Amount refunded by Amazon Rs 3239.10 not credited to my card. This amount was credited to my credit card No [protected].

Refund reference # 045419, this amount was processed by amazon on 4 April 2020, but till date its not processed by hdfc bank.

Kindly let me know when the amount would start reflecting in account

I tried contacting customer care but was not able to do so because of COVID-19 crisis .

I have even sent couple of mails to my HDFC relationship manager, but haven't heard anything on that.

It's more than 3weeks and not sure when the amount would be credited back

Aug 7, 2021

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

May 14, 2020

HDFC Bank Customer Care's response Dear Customer,

We confirm that the refund will be generally credited in 10-12 working days from the date of merchant confirmation. If it is not credited within the timeframe, request you to send us the duly filled and signed form which is available at the below link to cc.[protected]@hdfcbank.com along with the refund confirmation proof from the merchant to enable us to do the needful.
https://bit.ly/3cv755S

-Zubin
HDFC Bank Customer Assistance

Verified Support

May 14, 2020

HDFC Bank Customer Care's response Dear Customer,

We have checked our records and confirm that the charge of Rs. 1, 116.90 levied to your account pertains to ACH debit return.

In terms of Clearing guidelines, issued by RBI, the clear funds balance available in the account at the beginning of the day would be considered for the purpose of ACH(s) received in clearing. We note that in your said account, the clear funds balance at the time of presentation of the said ACH(s), was not sufficient to cover the ACH(s) received in clearing.

Therefore the ACH(s) was returned due to insufficient funds and the corresponding charges for ACH(s) dishonor were levied to your account. Kindly note that these charges attract GST as applicable.

We advise you to maintain sufficient clear funds balance in the account in the future, at the time of issuance of the ACH(s), to avoid the ACH(s) return charges being levied to your account.

-Zubin
HDFC Bank Customer Assistance

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Address: Shop No 1, Ground Floor, Shraddha Mall, College Rd, Nashik, Maharashtra 422005

Hello team,

Greetings of the day.

I have bought my iphone11 with hdfc bank credit card on 22/12/2019 in nyasa nashik. As mentioned by hdfc bank (To receive cashback of 6000 within 120 days from the transaction month end) i haven’t received my cashback till now, it is more than 120 days. I have asked in nyasa, they said to check with bank. Hope this issue gets resolved and cashback will be credited as soon as possible.

Thanks & regards,
Dhananjay raut

Aug 9, 2021

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

May 16, 2020

HDFC Bank Customer Care's response Dear Customer,

We have reviewed your comments expressed and wish to inform that cash back will be credited to all eligible credit card holders within 30 days from end of lock down period.

-Nadia
HDFC Bank Customer Assistance.

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I withdrew a 30$ from online trading platform (Olymp Trade) to my HDFC bank account. I have not received the amount yet.

Date of transaction :[protected]

ARN number- 75332990098002182235954

I have tried contacting HDFC customer care but no one is responding.

Please help!!

Thank You!
Yash Radia.
Tel - [protected]
Email - [protected]@gmail.com

Aug 10, 2021

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Apr 28, 2020

HDFC Bank Customer Care's response Dear Customer,

We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Anay
HDFC Bank Customer Assistance

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I have provided all the possible proof and details of refund still the bank have not credited the amount in my account. Please look into the matter.
On 4th april 2020 i received refund of rs. 8170/- in my credit card but the same is not reflecting in my account.
Arn number of refund is as follows

Acquired reference number: 75503720096039297964215
Arn is the proof that payment has been made and it is passed to the bank.

Screenshot of transactions are attached as the proof that amount has been reversed but not credited yet.
I have been ignored since last 25days, hope to get the status of my refund this time otherwise i will just block my card and shutdown my & my family's account from hdfc bank. If you can not help your customer in this crucial time then what can i expect from you.

Regards
Shamim ahmad

Aug 7, 2021

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

May 15, 2020

HDFC Bank Customer Care's response Dear Customer,

Due to the prescribed protocols to curb the spread of COVID19, we are operating with limited staff. This will result in a delay in our response to your email. Our Customer Service Executives will respond within a maximum 1 working day. The reference no. for this interaction is[protected].

-Zubin
HDFC Bank Customer Assistance

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Hdfc bank has charged me 1086 rupees for mirevenue hold through gefu
Bak account: [protected]
Holder name : Bishal roy choudhary
Brance : epip industrial area Whitefield
Ifsc: HDFC0003962

Please give proper reeason for this deduction, i am under the moratorium issued by the TBI and i am registered as well
Kindly get back ASAP

Customer care is also not responding and they are also not helping.
Bak people says they dont know what this is.

+1 photos

Aug 5, 2021

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

May 15, 2020

HDFC Bank Customer Care's response Dear Customer,

We sincerely apologise for delay in respond to your query. Your query has been shared with concerned team for further action.
Do note, due to the current COVID-19 situation and to prevent further spread of the virus, we are operating with limited staff. It may take us some time to get back to you. We request your patience and support under these unprecedented circumstances.

-Zubin
HDFC Bank Customer Assistance

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Hi team,

I purchased an iphone on 3 rd december, 2019 and was supposed to receive 6000 cashback from the HDFC credit card. The credit card is tagged to the phone number [protected].
However, the cashback hasnt been sent to me as of now and we have already crossed 120 days.

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Hi sir-

I had raised a service request to get cheque book from hdfc. Which i did not received yet. Today i can see my account has debited with rs. 156.98/- for cheque. Kindly request to credit the amount asap. This is not acceptable to debit the money without intimating the customers.

Also, suddenly i can see rs. 79.04/- automatically hold by hdfc without any reason. Please action on it.

Regards,
Jitendra

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Apr 27, 2020

HDFC Bank Customer Care's response Dear Customer,

We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Anay
HDFC Bank Customer Assistance

May 05, 2020

Updated by Jiten2020 Hi team-

I still did not get any update on this. Further I can see again rs. 599/- gold by the bank. I am Not sure why it's happening. I don't expect this . Please resolve this ASAP and release my all holded money.

Also, I am not able to make call to customer care. Is there any email id where I can ask this to resolve.

Regards,
Jitendra

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J

Jiten2020

May 25, 2020

Hi team-

Stock I can see the issue is not resolved yet.

Moreover, additional money has been put on hold. Kindly suggest on this. This is completely not acceptable to do such activities by without any reason.

Regards,
Jitendra

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Address: 690 w 2 Near bara jain mandir halwai hatta

Hdfc bank cashback not received. Hi my 120 days are completed but not yet received 7k cashback rrn no :[protected]

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Address: HDFC Bank, Mahadevpura Branch, Bengaluru, India

My account no is[protected]. I want to file a complaint against amount on hold, an amount of 3, 036 has been put on hold by the hdfc bank and before this also they have charged me a numerous time by deducting almost 500-600 rupees periodically every month but this time they have gone too far and put an amount on hold for 3, 036. I have also called their customer care numerous time and they just transfer my call to other departments and also...

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HDFC Bank Complaints & Reviews

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HDFC Bank reviews & complaints page 437

funds on hold account number: **********5003 as on date: 28 apr 2020 amount held by hdfc bank (for mirevenue hold through gefu): 467.41

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