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HDFC Bank Complaints & Reviews

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Updated: May 26, 2026
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HDFC Bank reviews & complaints page 437

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A
As@15
Apr 30, 2020
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My hdfc saving account debit card had been debited 5000 on 27/04/2020 .This transaction is complete automatically.the massage is MCTF ATW And there is no reference no
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    niket251
    Apr 30, 2020
    Resolved
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    Resolved

    On april 27th 2020 an amount of rs.590 was deducted from my account saying (. Ach debit return charges[protected]mir[protected]. I did not receive any deduction message regarding the same, where as i receive even a message of small amount deduction. These amount was deducted withount any notification and no idea why they are taking debit return charges.
    Aug 11, 2021
    Complaint marked as Resolved 
    HDFC Bank customer support has been notified about the posted complaint.
    Verified Support
    May 15, 2020
    HDFC Bank Customer Care's response
    Dear Customer,

    We understand that you have also raised your concerns at HDFC Bank Support Vide reference Number[protected] and you will receive a response from them to your e-mail ID. Due to the prescribed protocols to curb the spread of COVID19, we are operating with limited staff. Under the circumstances, there may be a delay in our response. Please bear with us. In case of any urgent queries or requests you may also use our NetBanking and Mobile Banking services.

    -Nadia
    HDFC Bank Customer Assistance
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      J
      Jaya Lakshman
      Apr 30, 2020
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      I have made a purchase on feb 22nd. I was offered a cashback of rs. 6000 for paying through by HDFC debit card but i haven't received the cashback yet. I already made a complaint to HDFC through netbanking but i have not received any response for it till date.

      Transaction Reference number:[protected]

      HDFC complaint number: HBL=[protected]'
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        D
        deepak.bhatia
        Apr 30, 2020
        Resolved
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        Resolved

        cheque deposited but not send for clearing by branch

        My saving account no. is [protected] with your North-Ex Mall Sector-9, Rohini, Delhi. Yesterday ( 29.04.2020) at 10.05 a.m. I have deposited a cheque of Rs. 10 lakhs into my account, but your branch has not send it for clearing till today. when I got confirmed today i.e. 30.04.2020 thg. whatsApp, the conerned person told that its gone. After this I have received message from Bank that --"INR 1000000 deposited in A/c pm 1st May 20 for chq...
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        A
        Arpitha Singh@9035657984
        Apr 30, 2020
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        Act company has reversed amount on my demand of refund but it is still not credit to my credit card and the amount was reversed on 10th of April still it as not credited. And here is the reference number for amount Reversed SHMP[protected]
        Apr 30, 2020
        Updated by Arpitha Singh@9035657984
        Please take the action and reverse my amount to my account as soon as possible
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          ANDROID ZONE
          Apr 30, 2020
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          They charge mutiple time charges . a reputed bank doing a unethical work, plz solve my issue . my earning are not much that i pay u charges every month . plz solve it.
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            A
            Arpitha Singh@9035657984
            Apr 30, 2020
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            Act TV has reversed amount of Rs 5598 to respective credit card number on April 10th but still it has not credit to my account and here is the reference number of the transaction provided by Act group SHMP[protected]
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              A
              ArchitKushwaha
              Apr 30, 2020
              Resolved
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              Resolved

              I have bought my iphone11 with hdfc bank credit card on 1/12/2019 in electroworld noida sector 18. As mentioned by hdfc bank (To receive cashback of 6000 within 120 days from the transactional month end) i haven’t received my cashback till now, it is more than 120 days. I have inquired at store, they said to check with bank. Hope this issue gets resolved and cashback will be credited as soon as possible.
              I have posted same complaint about a month ago didn't got any response.
              Aug 7, 2021
              Complaint marked as Resolved 
              HDFC Bank customer support has been notified about the posted complaint.
              Verified Support
              May 08, 2020
              HDFC Bank Customer Care's response
              Dear Customer,

              We request you to provide us with the complete offer details received from the bank along with the header and footer and write to us at https://bit.ly/3beHD33 for further assistance in this regard.

              -Zubin
              HDFC Bank Customer Assistance
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                Y
                Yalamanchili Sri Hari Chowdary
                Apr 30, 2020
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                They hold my Amount 580/- as MI Revenue Hold From GEFU

                A/C NO: [protected]
                SRIHARI YALAMANCHILI
                IFSC CODE : HDFC0002387
                KORRATUR BRANCH CHENNAI
                Apr 30, 2020
                Updated by Yalamanchili Sri Hari Chowdary
                This is my salary Account I am using from last 7 years how can you hold my Amount...
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                  R
                  Rajatdw
                  Apr 30, 2020
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                  Resolved

                  I purchased iphone 11 on 17th december, 2019 under smartbuy offer and according to that offer i should get ₹6000 cashback within 120 days but the cashback hasn’t come yet and i already mailed about this situation to hdfc but nothing has been done on their side. I am very disappointed and i didn’t expect this from hdfc bank. Idk why they offer such deals when they don’t deliver wat they supposed to deliver.
                  Aug 14, 2021
                  Complaint marked as Resolved 
                  HDFC Bank customer support has been notified about the posted complaint.
                  Verified Support
                  May 12, 2020
                  HDFC Bank Customer Care's response
                  Dear Customer,

                  We understand that you have also raised your concerns at HDFC Bank vide Reference Number HBL=[protected] and you will receive a response from them to your e-mail ID.

                  Due to the prescribed protocols to curb the spread of COVID19, we are operating with limited staff. Under the circumstances, there may be a delay in our response. Please bear with us. In case of any urgent queries or requests, you may also use our Net Banking and Mobile Banking services.

                  -Zubin
                  HDFC Bank Customer Assistance
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                    A
                    As@15
                    Apr 30, 2020
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                    Sr 5000/-is debited in my ac on 27/05/2020 and there is no ref no there is only MCTF ATW MENTIONED in message my HDFC bnk ac no is [protected] Branch Dahanu, Dist Palghar
                    But same day I didn't any transaction on my debit card or net bankikg
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                      A
                      Aldo Jeffrey
                      Apr 30, 2020
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                      Hdfc bank has put an hold on my funds on 0 balance salary savings account. I have not been notified anything about the same. Very inconvenient. The hold says mire venue hold on gefu.
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                        R
                        Rahul Goldy
                        Apr 30, 2020
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                        My 295rs has been debited for this subject above, I do not know of what realtion that happened, can you pls look into this.
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                          P
                          Pooja Ashley
                          Apr 30, 2020
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                          I have bought my iphone11 with hdfc bank debit card on 25/12/2019 in apptronix delhi. As mentioned by hdfc bank (To receive cashback of 6000 within 120 days from the transactional month end) i haven’t received my cashback till now, it is more than 120 days. I have asked in apptronix, they said to check with bank. Hope this issue gets resolved and cashback will be credited as soon as possible. My reference [protected]
                          HDFC Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Apr 30, 2020
                          HDFC Bank Customer Care's response
                          Dear Customer,

                          We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                          -Anay
                          HDFC Bank Customer Assistance
                          Apr 30, 2020
                          Updated by Pooja Ashley
                          How to get references number for complaint register
                          How to get reference number
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                            M
                            Mohammad abdul wajeed
                            Apr 30, 2020
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                            Address: Branch:-Adibatla, telangana

                            Hdfc bank has deducted ach debit charges in my account without any prior information. I am not aware why this amount was deducted. Deducted amount was of ₹590 from my account. This is happening for 2 time in a line, which was 3 days ago.

                            The bank people are not responding i have tried calling them regarding this issue.

                            It would be helpful if i get my money back asap
                            HDFC Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Apr 30, 2020
                            HDFC Bank Customer Care's response
                            Dear Customer,

                            Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                            -Anay
                            HDFC Bank Customer Assistance
                            May 01, 2020
                            Updated by Mohammad abdul wajeed
                            Reference No. MIR[protected]O114
                            Reference No. MIR[protected]

                            Hdfc bank has deducted ach debit charges in my account without any prior information. I am not aware why this amount was deducted. Deducted amount was of ₹590 from my account. This is happening for 2 time in a line, which was 3 days ago.

                            The bank people are not responding i have tried calling them regarding this issue.

                            It would be helpful if i get my money back asap

                            May 01, 2020
                            Updated by Mohammad abdul wajeed
                            Account/Customer ID: [protected]
                            Registered Contact Details/Email ID: [protected]@gmail.com
                            Credit Card Number: [protected]

                            Account/Customer ID: [protected]
                            Registered Contact Details/Email ID: [protected]@gmail.com
                            Credit Card Number: [protected]

                            Reference No. MIR[protected]O114
                            Reference No. MIR[protected]

                            May 02, 2020
                            Updated by Mohammad abdul wajeed
                            I want my money back
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                              S
                              sayanrishra
                              from Bengaluru, Karnataka
                              Apr 30, 2020
                              Resolved
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                              Resolved

                              I had purchased an iphone and a smart watch on 1st dec 2019 using hdfc regalia credit card from store and was supposed to receive 10% cashback after 120 days. But the amount has not been credited yet. This is very disappointing service from hdfc. I talked with bank but they are not entertaining on this regard.
                              Please help and resolve this issue on high priority.

                              Thanks,
                              Sayan ghosh
                              [protected]
                              Aug 8, 2021
                              Complaint marked as Resolved 
                              HDFC Bank customer support has been notified about the posted complaint.
                              May 06, 2020
                              Updated by sayanrishra
                              Please update on this regard . My money is stuck due to this.

                              Please contact on below number

                              [protected]
                              Verified Support
                              May 08, 2020
                              HDFC Bank Customer Care's response
                              Dear Customer,

                              We have reviewed your comments expressed and wish to inform you that cashback will be credited to all eligible credit card holders within 30 days from the end of lock down period.

                              -Nadia
                              HDFC Bank Customer Assistance
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                                G
                                girishbaviska12
                                Apr 30, 2020
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                                Address: PLOT N 2 INDRAPRASTH NAGAR, SHIVAJI NAGAR ROAD, OPP SRIKRISHNA KIRANA STORE

                                Dear Bank,

                                my A/c No. [protected] name-Girish Ashok Baviskar.
                                see the statement and pls tell about loan manual charges, my account is negative by this charges and i have no money for my daily need so pls solve and revert me earliest...

                                Regards,
                                Girish Baviskar.
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                                  T
                                  Tanya Vanwari
                                  Apr 30, 2020
                                  Resolved
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                                  Resolved

                                  Address: Sec 16 rohini

                                  I have bought my iphone11 with hdfc bank debit card on 30/12/2019 from croma rohini west. As mentioned by hdfc bank (To receive cashback of 6000 within 120 days from the transactional month end) i haven’t received my cashback till now, it is more than 120 days. I have asked in croma, they said to check with bank. Hope this issue gets resolved and cashback will be credited as soon as possible.
                                  Aug 13, 2021
                                  Complaint marked as Resolved 
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Apr 30, 2020
                                  HDFC Bank Customer Care's response
                                  Dear Customer,

                                  Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share the offer details with your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                                  -Anay
                                  HDFC Bank Customer Assistance
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                                    D
                                    Dipak Raskar
                                    Apr 30, 2020
                                    Resolved
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                                    Resolved

                                    I am a hdfc bank credit card holder. The bank has auto debited rs. 1899/- from my credit card number ending with 2703 without my concern on date:30/04/2020. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1899/-

                                    Name :- dipak shankar raskar
                                    Mobile no. :- [protected]
                                    Credit card number ending :- 2703
                                    Aug 15, 2021
                                    Complaint marked as Resolved 
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    May 15, 2020
                                    HDFC Bank Customer Care's response
                                    Dear Customer,

                                    We have reviewed your comments expressed and request you to contact One Assist directly in the Toll free numbers as mentioned below and our Phone Banking Officers will be glad to assist you on cancellation. Alternate No.[protected] or write to [protected]@oneassist.in

                                    -Zubin
                                    HDFC Bank Customer Assistance
                                    Dear Dipak, We never want our customers to feel this way. We regret the inconvenience caused. Kindly share your Membership Details or registered contact number on this link: http://survey.webengage.com/ws/~1qq44ps and we will look into this - Swarali, Team OneAssist.
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                                      B
                                      bhaskardutta87
                                      from Pune, Maharashtra
                                      Apr 30, 2020
                                      Resolved
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                                      Resolved

                                      Please be informed, i have been wrongly debited around inr 2400 as mirevenue gefu charges by hdfc bank ltd. Without any information. The reason for deduction has not been mentioned or clarified to me.

                                      Please note, this is a salary account & i have never maintained any minimum balance, neither any such condition has been informed to me till date by the bank. I have been maintaining this salary account for almost 10 years now & never been charged anything like this.

                                      Now, as it is lockdown situation due to the pandemic, i request hdfc bank ltd. To rectify this asap. I have already raised complaints in their communication channels & grievance redressal two days ago, but they are not responding. This is totally irrelevant & puts me in deep trouble in such lockdown condition.

                                      Please help me to get this cruel mistake by hdfc bank ltd. Rectified immediately. My details are as follows:
                                      A/c no. - [protected]
                                      Name - bhaskar dutta
                                      Aug 14, 2021
                                      Complaint marked as Resolved 
                                      HDFC Bank customer support has been notified about the posted complaint.
                                      Apr 30, 2020
                                      Updated by bhaskardutta87
                                      How is this resolved, when I have not received any proper update, neither my account has been rectified?
                                      May 03, 2020
                                      Updated by bhaskardutta87
                                      The status of the complain still stands unattended, & it has been marked as resolved. Is this how a consumer complain is supposed to be treated?
                                      Verified Support
                                      May 04, 2020
                                      HDFC Bank Customer Care's response
                                      Dear Customer,

                                      We are working on your concern vide Ref ID:[protected] and will revert to you within 7 working days.

                                      -Nadia
                                      HDFC Bank Customer Assistance
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