HDFC Bank Complaints & Reviews

I bought iphone 11 worth 64990 from apptronix hyderabad on 15/12/19.
As per the ongoing offer i used my hdfc credit card to avail a cashback of amount 5000 within 120days.
Its been more than the given time period and still haven’t received the cashback. Tried contacting the customer support team but unable to reach because limited number of agents available due to lockdown.
Look into it, this is very frustrating and not a good customer service.

Thanks,
Piyush

I have purchased an iPhone 11 on 25th of December 2019 and as per the offer I was supposed to receive a cashback of Rs.6000 which is not received from HDFC

Dear hdfc team,

My self amar gupta and account number is [protected] on month of october i was purchase product on emi and emi tenure is 6 months.

I already paid complete emi of this product and my last emi paid date is 2 march 2020. After that application showing emi due is pending of rupees 2844.

Note : please find below attachment of bank statement for your reference.

Request you to please do the needful on high priority.

Amar gupta

+91 [protected]

I purchased an iphone 11 pro on 20th December 2019 and now its 22 April 2020, it's been more than 120 days and I've not yet received my cashback of 7000 INR.

I have made an online payment fee for rs 2276.34 as on 12.04.2020 using my hdfc debit card. The same got processed successfully as on same day (And it was an otp-based debit), than after this transaction an auto-debit by hdfc bank has been made stating 'mctf 12.04.' for the whole / same amt. Of rs 2277 (For which i am totally unaware for which purpose, it has been deducted from my savings a/c)'.

Mu refund for rupees 390 has been processed successfully by amazon on fifteen march 2020 ses per bank policy amount should reflect in my bank account reben five working days and amount still not reflect yet the return refrenc number for tha refund days is[protected]

It's been almost one month hdfc has put my money on hold i tried reaching the customer service but i didn't got any response it's frustrating...

I am maintaining minimum account also i want better clarification on this.

Amount put on hold is ₹4491

Is was put on hold on 31st march

Please look into it

My email id is : [protected]@gmail.com

Thanksbr...

I have bought iphone 11 mobile in LOT mobiles on 26th December 2019..They said that i will
get a cashback of RS.6000/- within 120days..but till now I didn’t get any refund..How many days should i wait..

I am a HDFC credit card holder and my credit card number ending with xxxx1346. This mail is to warn you regarding the fraud your company is doing with me and other such customers.
Money has been deducted from my account without any prior consent or information from me. I was informed in clear words that this credit card is free and I don't need to pay any charges. Your company charged me for one assist policy or service for which i never opted. Rs 1399 were deducted from my account on (date ) and i was assured later that it won't be repeated again.but on 03 April 2020, Rs.1399 were deducted again without my consent and still it is showing overdue left to pay.i talked with hdfc customer care and i was informed that they are not charging any money and no money is being deducted by them for any value added service.
So, i want my money back as soon as possible or i am about to lodge a complaint against this fraud company on consumer forum of Delhi government and Government of India. I will file an FIR against your company for committing fraud with consumers, stealing their money and no prior or later consent approval is done .nit only i will make sure that my complaint is forwarded to the cyber cell but i will file a case against your company for online fraud and phishing . I have already done the mandatory streets within 3 days of the fraudulent transactions..and now, RBI will definitely take the stringent action if i send them a confirmation mail.
Name-Gagandeep anand
[protected]@gmail.com

I haven't received the cashback on my purchase made on 11/12/2019, I have a proof of the slip which says the cashback will be credited within 120 Days but it has been more than 4 months, no cashback has been received yet.

Dear HDFC BANK,

As a costume of yourbank I have a request
please kindly give your EASY EMI facilities on DEBIT CARD, CREDIT CARD & CONSUMER DURABLE LOAN to All GUN HOUSE/GUN SHOP.

Thank you in advance for your kind co-operation with regard to the above request.

Lokendrajit Singh

Hi team,

Hdfc cust id: 58527777

I have purchased an iphone for inr 109900.00/- on the 5th of december, 2019.
There was a cashback of inr 7000/-, for which i was told that i will be getting it after 3 months/90 days. But after 3 months/90 days i haven't received the cashback yet. Also i called the hdfc phone banker and they told me i will be getting it in the last week of march but still i am witing for the cashback in the month of april.

So can you please provide me with an update when shall i receive the cashback or the necessary steps to be taken by me to receive the cashback.

Attaching the invoice of the purchased product along with the card swipe details.

I had paid rs 57201 as first year premium for a term insurance from hdfc life vide application no[protected]. Despite so many mails the amount has not been refunded to me even after i cancelled the application and paid another premium and took a policy from hdfc life. Request urgent refund of amount as my credit card payment is coming up.

Another premium i paid and was withdrawn due to mistakes in application has been refunded in a weeks time by the company. But the above amount is still pending.

Dear sir,
I want to say you that i have received a message today that i have spent today 999.00 rs from my debit card. Which is not used or i have not received any otp. When discussed with bank they they said its standing instructions i have not issued any standing instructions to bank. So i request you to refund my amount and block my card because this is an unauthorised transaction.
Thanks and regards
Tarun kumar

I have made a transaction On[protected] to Redbus through my HDFC card. I have received a mail saying that refund has been made on 22nd march, but have not credited yet. Could you please look into it.

Referance ID: 630804

I had done shopping for rs.17796, rs.5197 and rs.839.30 inr at clothing store using my hdfc card on 22 dec 2019.
I was clearly told by the shopkeeper if i am using my hdfc card i will get a cashback of 10%-12% within 90 days from the day of purchase. But i don't see that reflecting in my account..

Transaction order number is mentioned the screenshot attached.
Kindly clarify about this..
It's been more than 120 days..

Hoping to get this issue resolved..

I have bought my iphone11 pro with hdfc bank debit card on 25/12/2019 in poorvika bangalore. As mentioned by hdfc bank (To receive cashback of 6000 within 120 days from the transactional month end) i haven’t received my cashback till now, it is more than 120 days. I have asked in poorvika mobiles, they said to check with bank. Hope this issue gets resolved and cashback will be credited as soon as possible.

I have booked flight tickets from goa to mumbai for the month of december. Booking id is NF[protected] where i applied coupon code and was availed for 1040 cash back within 30 to 60 days. Its been more than 120 days i havent receive cashback . Kindly check and credit the same asap.

Complaint
I have bought my iphone xr with hdfc bank debit card on 03/12/2019 in bajaj electronics hyderabad. As mentioned by hdfc bank (To receive cashback of 5000 within 120 days from the transactional month end) i haven’t received my cashback till now, it is more than 120 days. Hope this issue gets resolved and cashback will be credited as soon as possible.

I got the Refund with arn number from makemytrip.com on 04/04/2020 in my hdfc credit card.But amount is not credited to my account. Also tried to contact hdfc customer care service through email, phone, twitter but I got no response. Details for the refund is as below

Name of agency : makemytrip.com
Amount refunded : Rs. 8170
Refund Date: 4th April 2020

Acquired Reference Number: 75503720096039297964215

Kindly help on this issue..

Regards
Shamim Ahmad