HDFC Bank Complaints & Reviews

Hi team,

I purchased an iphone on 3 rd december, 2019 and was supposed to receive 6000 cashback from the HDFC credit card. The credit card is tagged to the phone number [protected].
However, the cashback hasnt been sent to me as of now and we have already crossed 120 days.

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Hi sir-

I had raised a service request to get cheque book from hdfc. Which i did not received yet. Today i can see my account has debited with rs. 156.98/- for cheque. Kindly request to credit the amount asap. This is not acceptable to debit the money without intimating the customers.

Also, suddenly i can see rs. 79.04/- automatically hold by hdfc without any reason. Please action on it.

Regards,
Jitendra

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Apr 27, 2020

HDFC Bank Customer Care's response Dear Customer,

We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Anay
HDFC Bank Customer Assistance

May 05, 2020

Updated by Jiten2020 Hi team-

I still did not get any update on this. Further I can see again rs. 599/- gold by the bank. I am Not sure why it's happening. I don't expect this . Please resolve this ASAP and release my all holded money.

Also, I am not able to make call to customer care. Is there any email id where I can ask this to resolve.

Regards,
Jitendra

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J

Jiten2020

May 25, 2020

Hi team-

Stock I can see the issue is not resolved yet.

Moreover, additional money has been put on hold. Kindly suggest on this. This is completely not acceptable to do such activities by without any reason.

Regards,
Jitendra

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Address: 690 w 2 Near bara jain mandir halwai hatta

Hdfc bank cashback not received. Hi my 120 days are completed but not yet received 7k cashback rrn no :[protected]

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Address: HDFC Bank, Mahadevpura Branch, Bengaluru, India

My account no is[protected]. I want to file a complaint against amount on hold, an amount of 3, 036 has been put on hold by the hdfc bank and before this also they have charged me a numerous time by deducting almost 500-600 rupees periodically every month but this time they have gone too far and put an amount on hold for 3, 036. I have also called their customer care numerous time and they just transfer my call to other departments and also...

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My opening balance on 27.04.2020 was Rs.02.96.I had a Gpay transfer done of Rs160 and an other Gpay transfer of Rs.200. Both the amounts have been put on hold ad is now showing a minus balance 1287 in my Account

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Address: Asha Niwas chawl room no 2 new jimmibag Karp wadi Kalyan East

My account balance is hold the charges mirevenu hold through gefu 1166.59 kindly suggest mi what is this charge

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Address: TAHERI STORES BHARAT PETROL PUMP, OLD BUS STAND

MY edc is outomatic reebooting and then down pls chang it edc software is fault so change pls edc

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Dear Team

This is the way Hdfc bank is working from last 1 month i hv requested to reverse unauthorized charges still issue not resolved how many times we need to register the complaint pls find attachments

Rgds
Vaibhav

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Address: West bengal

I have bought my two iphone11 with hdfc bank debit card. As mentioned by hdfc bank (To receive cashback of 6000 each within 120 days from the transactional month end) i haven’t received my cashback till now, it is more than 120 days. Hope this issue gets resolved and cashback will be credited as soon as possible.

Apr 27, 2020

Complaint marked as Resolved

Resolved

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Hi,

I am not sure why 2800 is held by the bank in the name of mirevenue, could you please explain and revert my money back.

This has happened for the second time.

Thanks & regards,
Aravind prabu V

May 07, 2020

Updated by Aravindprabu Any updates?

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I have bought phone in jan first week .120 days are over now and still I have not recieved the 6000 cashback .. Please help to resolve asap

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Hi,

I have mistakenly bought 2 policies and mailed multiple time to hdfc support team and called. They are not initiating refund for my second policy nor replying on mail.
As well i want to continue with first policy but need name correction in my form mailed for this as well but no reply. Tagged them on twitter as well no reply.
I will definitely lodge a complaint after lockdown against you guys.

May 30, 2020

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Apr 27, 2020

HDFC Bank Customer Care's response Dear Customer,

Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Anay
HDFC Bank Customer Assistance

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Hi,
Am varsha, an hdfc account holder. Last year i have activated oneassist but i didn't use any of it's benefits nor registered to it's applications but still i have paid around 1900 last year and the customer service member said me i'll get call fa next year if i want to again take this oneassist membership or i can cancel the membership.
This year without any notifications, from my credit card ₹1, 899 have been debited.
Am not interested in this oneassist and i don't want to pay any further amount as am not using oneassist.

Please check and i request to cancel this payment effectively.

Thankyou.

HDFC Bank customer support has been notified about the posted complaint.

May 09, 2020

Updated by VarshaParamashiva Hi, I hv raised a complaint regarding Oneassist payment on 26th April, and I got calls from the one assist team but till now I haven't got my money back, there's no repayment done to my account.
I have paid my credit bill of 1899 on 3rd of may which was the last due date. But I haven't got my repayment still from ull.
I urge you people to look into it and transfer 1899 ASAP to my account.
Kindly do the needful.
Thank you.

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OneAssist Consumer Solutions Customer Care

from Mumbai, Maharashtra

Apr 27, 2020

Dear Varsha, We never want our customers to feel this way. We regret the inconvenience caused. Kindly share your Membership Details or registered contact number on this link: http://survey.webengage.com/ws/~1qq44ps and we will look into this - Nitesh, Team OneAssist.

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Address: Croma store cannought place delhi

Dear concern,
I have purchased the apple iphone xr from the croma store in cannught place, delhi on hdfc card cashback offer of a sum of 5000 rupees which according to the offer shall be posted in my account in 120 days, but today on 27 april the time period is over i bought the mobile on 27/12/2019 and i haven’t tecieved my cashback. Below enclosed the copy of my bill in which i was entitled for cashback.
Please help i bought the mobile just because of the offer, now i am worried about my money.
Ashish ramavat

Apr 28, 2020

Complaint marked as Resolved

No solution provided even the refrence number is bot visible.

HDFC Bank customer support has been notified about the posted complaint.

Apr 26, 2020

Updated by ashishrmvt Any solution

Verified Support

Apr 27, 2020

HDFC Bank Customer Care's response Dear Customer,

Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share the offer details with your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Anay
HDFC Bank Customer Assistance

Apr 27, 2020

Updated by ashishrmvt How to complain and where is refrence number

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I am frequently travelling abroad and use international sim cards for their convenience and economical cost. Quite frequently i need to make online or debit card transactions, but the otp is always being sent to my registered phone number only, and not to my registered email id. This is so inconvenient and does not make sense. What if i lose my indian sim? Does it mean that i will have zero access to my own bank account.
Hdfc needs to send otp's on email ids also and have alternate options available.

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Apr 28, 2020

HDFC Bank Customer Care's response Dear Customer,

Incase you are abroad and wish to change the mobile number in records, we request you to send the concern with Account No./Customer Id) on https://bit.ly/2Lzhyn3. We wish to inform you that your request for mobile number updation will not be processed, if it carries any other instructions ( e.g. Address change, Email ID change, Netbanking request. etc.) along with it. Please note letter should contain your Account number, Customer ID, Old Mobile number, and the New International Mobile Number along with country code that needs to be updated. Once you receive the auto-generated acknowledgment, please forward the screenshot of the error/transaction/email or SMS. There should be no special characters / 00/ space present before the country code and mobile number. NOTE: 1. Request received from unregistered email ID will not be accepted 2. Request for updation of Indian Mobile number will not be accepted. Format for Request for change of mobile number Date:_____________ To, HDFC Bank Ltd, Branch Name: Subject: Request for change of mobile number Dear Sir, I undersigned, ________________________________( Account holder Name )hereby request you to kindly update my new mobile number, since I currently reside overseas and unable to visit branch personally. Please note the details of my account as below. Account number: Customer ID: Old mobile number: New mobile number with country code (Please avoid special characters / 00/ space): I agree my instruction will be sent for processing subject to instruction found in order. Thank you Signature (As per bank records) :

-Nadia
HDFC Bank Customer Assistance

May 05, 2020

Updated by Aditya Gusain Hi Nadia,
Thanks for your response.
Unfortunately I cannot progress further as HDFC bank has still not provided me with the Complaint reference number which I had raise on their website on 26th April. Because of this I am unable to proceed as guided by you.
Secondly, please advise if the request letter must be printed in hard copy, signed and scanned.
What email ID do I send this request letter to?
HDFC bank's customer care is not responding to any email IDs.

The link that you have sent above does not mention any hard copy letter to be sent.

Awaiting your prompt response.
Thanks,
Aditya

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Hi my namem is anisha
My fund is gone to hold and its showing me mirevenue hold through gefu amount gone on hold is 6767. I am 8 months pregnant and i dnt have cash due to this lockdown. My husband is working in chennai and i am in mothers house. I had asked money from my husband but its gone to hold. Please relese my fund i am in urgent need of cash. If you need amy proof for my pregnancy i have all the reports with me... Please please give me immediate credit for my fund next month is my delivery pleaee do the needful

Account no. [protected]
Ifsc code hdfc0000411
Registered mobile no. [protected]
E-mail id - [protected]@gmail.com
Cust id[protected]

HDFC Bank customer support has been notified about the posted complaint.

Apr 26, 2020

Updated by AnishaSha The query is not been solver but why its showing me query resolved

Verified Support

Apr 29, 2020

HDFC Bank Customer Care's response Dear,

Thanks for connecting with us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to submit the details. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

-Nadia
HDFC Bank Customer Assistance.

Apr 30, 2020

Updated by AnishaSha Please help me all my fund are been debited please give back my fund i dnt have cash please take my concern seriously i pleed you

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Dear sir,
I have made payment for trade certificate on parivahan.gov.in (Transportcommmhsbiepay) but there was an error and the amount got debit from my account but to date not refunded to my account.
I had tried it 3 times from my hdfc credit card xxxx3986 and all 3 times the error occurred and my credit card were charged with rs.10, 118/- (Each time) in all 10, 118 x3 = 30, 354/- on 17th march 2020. But to date not refunded...

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Hi

Please note i received a call from hdfc bank hr name ronit kapoor on friday for the assistant manager post, they asked me to pay fees of 1850 rs as registration cost to join further. They given me the study material to prepare for the interview. Please check and confirm if this is fake. Also required the money back for me which paid

Regards
Krithika

Jun 1, 2020

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Apr 28, 2020

HDFC Bank Customer Care's response Dear Customer,

HDFC Bank does not charge any kind of fees/security deposit for the purpose of recruitment. If you are interested to work with HDFC Bank, you may apply directly through HDFC Bank website. Please apply in case of relevant openings. Path given below for your reference.

1) Go to HDFC Bank website - www.hdfcbank.com

2) Go to Careers Page and look under tab 'Join the Winning Team' for 'Job Search & Registration'

Should your profile get short-listed, Regional HR will get in touch with you. You are also advised to file FIR against the recruiter in case of financial loss incurred by you.

-Nadia
HDFC Bank Customer Assistance

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Address: SRIKAKULAM 532404

I am a hdfc bank credit card holder. The bank has auto debited rs. 1899/- from my credit card number ending with 0603 without my concern on date:04/04/2020. I am not interested about this service and don't want this one assist mfee membership any more. So cancel the membership and refund this debited amount of rs.1899/- otherwise file a case at district consumer court.

Name:taara mohanarao
Phone :[protected]

May 22, 2020

Complaint marked as Resolved

Money credit into my credit card..

HDFC Bank customer support has been notified about the posted complaint.

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OneAssist Consumer Solutions Customer Care

from Mumbai, Maharashtra

Apr 27, 2020

Dear Taara, We never want our customers to feel this way. We regret the inconvenience caused. Kindly share your Membership Details or registered contact number on this link: http://survey.webengage.com/ws/~1qq44ps and we will look into this - Nitesh, Team OneAssist.

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mohan0603's [Complaint's author] reply, Apr 29, 2020

8499072280

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I have bought iphone11 with hdfc bank debit card (Nri account holder) on 16/12/2019 from apple store in dlf cyber hub, gurgaon. As mentioned by hdfc bank (To receive cashback of 6000 within 120 days from the transaction date) but unfortunately i have not received the cashback till now and its more than 120 days. Due to the lockdown i am not able to contact the store. Kindly get this issue resolved as soon as possible.

Aug 7, 2021

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Apr 27, 2020

HDFC Bank Customer Care's response Dear Customer,

Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share with us your complete concern along with the required details. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

-Anay
HDFC Bank Customer Assistance

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