HDFC Bank Complaints & Reviews

Hi i am mintu banik, hdfc hold my rs 534.79 for mirevenue gefu. After call a lot customer service executive didn't giving any positive response.
Account holder: ayan kumar shee
Account number: [protected]
Ifsc: hdfc0003686
Branch: amnan alinagar
Maid: [protected]@gmail.com
Please solve this matter immediately.

Aug 7, 2021

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

May 15, 2020

HDFC Bank Customer Care's response Dear Customer,

We sincerely apologize for the delay in responding to your query. Your query has been shared with the concerned team for further action.
Do note, due to the current COVID-19 situation and to prevent further spread of the virus, we are operating with limited staff. It may take us some time to get back to you. We request your patience and support under these unprecedented circumstances.

-Zubin
HDFC Bank Customer Assistance

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

My money was deducted today with the sum of 590 twice that is a total of 1180. Without any notifications which are not at all valid.
This was known to me when i was going through my bank statement and when i wrote a mail and phone i did not receive anything useful. And automatic mail was generated stating it will take 12-15 days for an official to look into it.
What a shame this is.

May 31, 2020

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Apr 28, 2020

HDFC Bank Customer Care's response Dear Customer,

We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the details of the charges and complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Anay
HDFC Bank Customer Assistance

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: New Delhi

Amount refunded by Amazon Rs 3239.10 not credited to my card. This amount was credited to my credit card No [protected].

Refund reference # 045419, this amount was processed by amazon on 4 April 2020, but till date its not processed by hdfc bank.

Kindly let me know when the amount would start reflecting in account

I tried contacting customer care but was not able to do so because of COVID-19 crisis .

I have even sent couple of mails to my HDFC relationship manager, but haven't heard anything on that.

It's more than 3weeks and not sure when the amount would be credited back

Aug 7, 2021

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

May 14, 2020

HDFC Bank Customer Care's response Dear Customer,

We confirm that the refund will be generally credited in 10-12 working days from the date of merchant confirmation. If it is not credited within the timeframe, request you to send us the duly filled and signed form which is available at the below link to cc.[protected]@hdfcbank.com along with the refund confirmation proof from the merchant to enable us to do the needful.
https://bit.ly/3cv755S

-Zubin
HDFC Bank Customer Assistance

Verified Support

May 14, 2020

HDFC Bank Customer Care's response Dear Customer,

We have checked our records and confirm that the charge of Rs. 1, 116.90 levied to your account pertains to ACH debit return.

In terms of Clearing guidelines, issued by RBI, the clear funds balance available in the account at the beginning of the day would be considered for the purpose of ACH(s) received in clearing. We note that in your said account, the clear funds balance at the time of presentation of the said ACH(s), was not sufficient to cover the ACH(s) received in clearing.

Therefore the ACH(s) was returned due to insufficient funds and the corresponding charges for ACH(s) dishonor were levied to your account. Kindly note that these charges attract GST as applicable.

We advise you to maintain sufficient clear funds balance in the account in the future, at the time of issuance of the ACH(s), to avoid the ACH(s) return charges being levied to your account.

-Zubin
HDFC Bank Customer Assistance

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Shop No 1, Ground Floor, Shraddha Mall, College Rd, Nashik, Maharashtra 422005

Hello team,

Greetings of the day.

I have bought my iphone11 with hdfc bank credit card on 22/12/2019 in nyasa nashik. As mentioned by hdfc bank (To receive cashback of 6000 within 120 days from the transaction month end) i haven’t received my cashback till now, it is more than 120 days. I have asked in nyasa, they said to check with bank. Hope this issue gets resolved and cashback will be credited as soon as possible.

Thanks & regards,
Dhananjay raut

Aug 9, 2021

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

May 16, 2020

HDFC Bank Customer Care's response Dear Customer,

We have reviewed your comments expressed and wish to inform that cash back will be credited to all eligible credit card holders within 30 days from end of lock down period.

-Nadia
HDFC Bank Customer Assistance.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

I withdrew a 30$ from online trading platform (Olymp Trade) to my HDFC bank account. I have not received the amount yet.

Date of transaction :[protected]

ARN number- 75332990098002182235954

I have tried contacting HDFC customer care but no one is responding.

Please help!!

Thank You!
Yash Radia.
Tel - [protected]
Email - [protected]@gmail.com

Aug 10, 2021

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Apr 28, 2020

HDFC Bank Customer Care's response Dear Customer,

We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Anay
HDFC Bank Customer Assistance

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

I have provided all the possible proof and details of refund still the bank have not credited the amount in my account. Please look into the matter.
On 4th april 2020 i received refund of rs. 8170/- in my credit card but the same is not reflecting in my account.
Arn number of refund is as follows

Acquired reference number: 75503720096039297964215
Arn is the proof that payment has been made and it is passed to the bank.

Screenshot of transactions are attached as the proof that amount has been reversed but not credited yet.
I have been ignored since last 25days, hope to get the status of my refund this time otherwise i will just block my card and shutdown my & my family's account from hdfc bank. If you can not help your customer in this crucial time then what can i expect from you.

Regards
Shamim ahmad

Aug 7, 2021

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

May 15, 2020

HDFC Bank Customer Care's response Dear Customer,

Due to the prescribed protocols to curb the spread of COVID19, we are operating with limited staff. This will result in a delay in our response to your email. Our Customer Service Executives will respond within a maximum 1 working day. The reference no. for this interaction is[protected].

-Zubin
HDFC Bank Customer Assistance

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Hdfc bank has charged me 1086 rupees for mirevenue hold through gefu
Bak account: [protected]
Holder name : Bishal roy choudhary
Brance : epip industrial area Whitefield
Ifsc: HDFC0003962

Please give proper reeason for this deduction, i am under the moratorium issued by the TBI and i am registered as well
Kindly get back ASAP

Customer care is also not responding and they are also not helping.
Bak people says they dont know what this is.

Aug 5, 2021

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

May 15, 2020

HDFC Bank Customer Care's response Dear Customer,

We sincerely apologise for delay in respond to your query. Your query has been shared with concerned team for further action.
Do note, due to the current COVID-19 situation and to prevent further spread of the virus, we are operating with limited staff. It may take us some time to get back to you. We request your patience and support under these unprecedented circumstances.

-Zubin
HDFC Bank Customer Assistance

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Hi team,

I purchased an iphone on 3 rd december, 2019 and was supposed to receive 6000 cashback from the HDFC credit card. The credit card is tagged to the phone number [protected].
However, the cashback hasnt been sent to me as of now and we have already crossed 120 days.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Hi sir-

I had raised a service request to get cheque book from hdfc. Which i did not received yet. Today i can see my account has debited with rs. 156.98/- for cheque. Kindly request to credit the amount asap. This is not acceptable to debit the money without intimating the customers.

Also, suddenly i can see rs. 79.04/- automatically hold by hdfc without any reason. Please action on it.

Regards,
Jitendra

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Apr 27, 2020

HDFC Bank Customer Care's response Dear Customer,

We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Anay
HDFC Bank Customer Assistance

May 05, 2020

Updated by Jiten2020 Hi team-

I still did not get any update on this. Further I can see again rs. 599/- gold by the bank. I am Not sure why it's happening. I don't expect this . Please resolve this ASAP and release my all holded money.

Also, I am not able to make call to customer care. Is there any email id where I can ask this to resolve.

Regards,
Jitendra

View replies

J

Jiten2020

May 25, 2020

Hi team-

Stock I can see the issue is not resolved yet.

Moreover, additional money has been put on hold. Kindly suggest on this. This is completely not acceptable to do such activities by without any reason.

Regards,
Jitendra

Reply

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: 690 w 2 Near bara jain mandir halwai hatta

Hdfc bank cashback not received. Hi my 120 days are completed but not yet received 7k cashback rrn no :[protected]

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: HDFC Bank, Mahadevpura Branch, Bengaluru, India

My account no is[protected]. I want to file a complaint against amount on hold, an amount of 3, 036 has been put on hold by the hdfc bank and before this also they have charged me a numerous time by deducting almost 500-600 rupees periodically every month but this time they have gone too far and put an amount on hold for 3, 036. I have also called their customer care numerous time and they just transfer my call to other departments and also...

Helpful

Found this helpful?

Write a comment

My opening balance on 27.04.2020 was Rs.02.96.I had a Gpay transfer done of Rs160 and an other Gpay transfer of Rs.200. Both the amounts have been put on hold ad is now showing a minus balance 1287 in my Account

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Asha Niwas chawl room no 2 new jimmibag Karp wadi Kalyan East

My account balance is hold the charges mirevenu hold through gefu 1166.59 kindly suggest mi what is this charge

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: TAHERI STORES BHARAT PETROL PUMP, OLD BUS STAND

MY edc is outomatic reebooting and then down pls chang it edc software is fault so change pls edc

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Dear Team

This is the way Hdfc bank is working from last 1 month i hv requested to reverse unauthorized charges still issue not resolved how many times we need to register the complaint pls find attachments

Rgds
Vaibhav

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: West bengal

I have bought my two iphone11 with hdfc bank debit card. As mentioned by hdfc bank (To receive cashback of 6000 each within 120 days from the transactional month end) i haven’t received my cashback till now, it is more than 120 days. Hope this issue gets resolved and cashback will be credited as soon as possible.

Apr 27, 2020

Complaint marked as Resolved

Resolved

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Hi,

I am not sure why 2800 is held by the bank in the name of mirevenue, could you please explain and revert my money back.

This has happened for the second time.

Thanks & regards,
Aravind prabu V

May 07, 2020

Updated by Aravindprabu Any updates?

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

I have bought phone in jan first week .120 days are over now and still I have not recieved the 6000 cashback .. Please help to resolve asap

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Hi,

I have mistakenly bought 2 policies and mailed multiple time to hdfc support team and called. They are not initiating refund for my second policy nor replying on mail.
As well i want to continue with first policy but need name correction in my form mailed for this as well but no reply. Tagged them on twitter as well no reply.
I will definitely lodge a complaint after lockdown against you guys.

May 30, 2020

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Apr 27, 2020

HDFC Bank Customer Care's response Dear Customer,

Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Anay
HDFC Bank Customer Assistance

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Hi,
Am varsha, an hdfc account holder. Last year i have activated oneassist but i didn't use any of it's benefits nor registered to it's applications but still i have paid around 1900 last year and the customer service member said me i'll get call fa next year if i want to again take this oneassist membership or i can cancel the membership.
This year without any notifications, from my credit card ₹1, 899 have been debited.
Am not interested in this oneassist and i don't want to pay any further amount as am not using oneassist.

Please check and i request to cancel this payment effectively.

Thankyou.

HDFC Bank customer support has been notified about the posted complaint.

May 09, 2020

Updated by VarshaParamashiva Hi, I hv raised a complaint regarding Oneassist payment on 26th April, and I got calls from the one assist team but till now I haven't got my money back, there's no repayment done to my account.
I have paid my credit bill of 1899 on 3rd of may which was the last due date. But I haven't got my repayment still from ull.
I urge you people to look into it and transfer 1899 ASAP to my account.
Kindly do the needful.
Thank you.

View replies

OneAssist Consumer Solutions Customer Care

from Mumbai, Maharashtra

Apr 27, 2020

Dear Varsha, We never want our customers to feel this way. We regret the inconvenience caused. Kindly share your Membership Details or registered contact number on this link: http://survey.webengage.com/ws/~1qq44ps and we will look into this - Nitesh, Team OneAssist.

HDFC Bank Complaints & Reviews

File a complaint to HDFC Bank

HDFC Bank reviews & complaints page 440

hdfc hold my rs 534.79 for mirevenue gefu

Post your Comment

unauthorized ach debit return charges deducted

Post your Comment

amount refunded by amazon not credited to my card

Post your Comment

iphone 11 cashback not received yet.

Post your Comment

payment not received

Post your Comment

refund not received

Post your Comment

hold charges for mi reserve gefu

Post your Comment

cashback not received for purchase of iphone 11 pro

Post your Comment

stop cheque charges incl gst

Post your Comment

iphone 11 pro max cashback not received

Post your Comment

amount on hold

credited amount put on hold

Post your Comment

mirevenue hold through gefu

Post your Comment

edc machine change

Post your Comment

salary account charges

Post your Comment

cashback not received

Post your Comment

mirevenue hold through gefu

Post your Comment

cashback not received for buying iphone 11

Post your Comment

by-mistake buy 2 policies and in first entered incorrect name

Post your Comment

oneassist payment: automatic deduction of money from credit card without prior notifications

Post your Comment

Related businesses