HDFC Bank Complaints & Reviews

Hi there,
I received an sms from hdfc bank stating that "one assist membership fee has been debited on your credit card ending 4252" and have deducted rs.1899/- from my credit card without my approval which is really unaccepatable. So kindly refund the amount and deactivate my oneassist membership and do not repeat this again.

Name - karthikeyan g
One assist relationship no. - 6244125
Mobile - [protected], [protected]
Email - [protected]@gmail.com

Kindly do the needful & thanks for your support.

I bought iphone 11 product red last year on 19-oct-2019 from the imagine tresor store, elamite mall, chandigarh.
The phone was purchased with hdfc card and has offer for 6000 cash back within 120 days of the purchase. It’s been over 13 days and i have filed many complaints to bank and store. But no avail. Therefore i am complaining here for the same. Please resolve my issue.

Hi team,

It is requested that kindly; issue me a no due certificate as it will be of my use in future. I hope that you will consider my request as soon as possible. Thanking you in anticipation.

Note : i have given the request letter to get no objection certificate (Noc) 2 month back (Jan 2020). But still i have not received the noc certificate.
1) i have called many time regarding this issue and below mentioned your employee name also. (Everybody has been replied i need to wait 4 to 5 working days. But i have been waited more than 2 months. Could you please refer my call history and related issue and please update me asap. Otherwise i have to raise a mail to rbi team.
Employee name details :
—
A) little flower
B) dinesh c) anand d) karthik
Credit card details :
~
Card type : diners club international
Card number : [protected]
Register mobile number : [protected]
Mail address : selvavino.[protected]@gmail.com

Thanks,
Selvakumar. M

I purchased iphone 11 on 19oct2019 and i have not received the cash back.
I have emailed the bank as well but there is no response. The cash back was supposed to be sent within 120 days and today its 13 days overdue. The product was purchased from imagine store elante mall Chandigarh. Please resolve my Complaint.

I have purchased iphone 11 on date 04/10/19 from a j retails pritampura new delhi and was entitled for 6000 cashback, its been more than 6 months and i have not received cashback for the same i have called the customer care once but they didn't resolve my problem so i am here for the complaint i also i have the bills and receipts for the same hoping for resolution
My complaint no is - delc[protected]

I applied for sbi card ipo dated 2nd march 2020. I gave the mandate through hdfc bank upi on google pay app. My money got blocked in the bank but the mandate acceptance confirmation didn't reach dmat account. Hdfc bank support is not very helpful. I contacted google pay but they are not able to resolve my issue. I might lose a great opportunity of a lifetime to buy stock through ipo. Tell hdfc bank to put my money into savings account from hold

Cancellation of one assist membership

I am a hdfc bank credit card holder. The bank has auto debited rs. 2599/- from my credit card number ending with 2602 without my concern on date:29/02/2020. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.2599/-

Oneassist relationship number :
Name :- siddanth subramanian
Mobile no. :- [protected]
Credit card number ending :- 1305

Hi guys, i've applied for hdfc credit card all the verification was done. I even got a call from the credit card department from bank side. Still the application status shows in progress. How long it will take to be dispatched. My reffence number is 20c[protected]w1. I'm waiting for it. I would like to know more details regarding this. Thank you very much.

I have logged the complain and fir against my credit card un-authorize transaction on 5 february 2020 this was the same day in which money was deducted from my account.
Still i have no clue about this deduction still no responsible answer from hdfc bank. The hdfc bank also add disputed amount in my next statement then i called my rm mr abhay he suggested to pay all amount. I am asking why i pay the amount while it is fault of bank.
As an aware customer i just want a answer from the bank, is there any responsibility of our data security.

Kindly assure me when my disputed amount will reverse, because i am not able to pay this amount to the bank which is not used by me. Also i was informed by my rm that my cibil will be down if i will not pay this due amount. This is responsibility of bank not the customer.

I am very old customer of hdfc bank around 10 year of relationship with bank and i am facing this type of service.
Kindly resolve this issue on priority and i am not gonna pay the disputed amount.
Credit card last 4 digit-9645
Ashish kumar pali
Email :ashish. Pali.[protected]@gmail.com

I applied for instaloan on credit card but both my loans were rejected and closed. But, they are still charging/deducting emi's. How crazy is this?

Loan number 1-[protected]
Loan number 2 [protected]

Both are closed, no money was credited to my account. Then how can you charge me emis?

I need an answer asap and need this issue sorted.

I have bought my iphone11 with hdfc bank debit card on 10/10/2019 in apptronix hyderabad. As mentioned by hdfc bank (To receive cashback of 6000 within 120 days from the transactional month end) i haven’t received my cashback till now, it is more than 120 days. I have asked in apptronix, they said to check with bank. Hope this issue gets resolved and cashback will be credited as soon as possible.

Hi hdfc team,

I have a salary account with hdfc and i have attached an icici swipe machine to it for business purpose. But unfortunately my business went into losses and i'm help less.
I have been requested to withdraw the ach debiting from my account to icici merchant services. I have made a settlement through on 17/02/2020, still those people are deducting the know amount 7 times, they are not refunding my amount to till date.

Please kindly do need full business for future benefits.

Thanks
Shiva

I am an hdfc bank customer for nearly two years. This month (February 2020) bank has debited a sum of rs.891 from my account on annual debit card charges. I was not informed of such a heavy charge on my debit card. I have never asked the bank to provide me with a platinum debit card. I need the bank to take necessary action on this complaint. At least, inform the customers of such charges.

I had hdfc fastag which was cancelled in month of dec-2019 for which i received refund of rs.184.38. The fastag was cancelled without removing the blacklisting status. Currently i am using paytm fastag which is going to be replaced as the windshield of my car is replaced. Replacement of paytm fastag isn't happening due to the non removal of blacklisting of hdfc fastag which is already cancelled. Repeated request to hdfc customer care[protected] has gone in vain. Please help me by removing the blacklist at the earliest.

Customer id[protected]
Valet id[protected]
Vehicle reg no-ka55n0207

Hello sir/ ma'am,

I want to modify my mobile number and add bank details in fastage account. But i want to add other bank details in hdfc fastage. Can we modify the details or close this fastage account and apply for new fastage. How much fastage we apply for on veichle. Kindly confirm me and give me the suggestion so that we updated it as soon as possible.

I was at the hdfc atm at jadavpur near 8b bus terminus where i was threatend by the security guard at the atm, he was interfering in between the transaction while i was inside the atm, his behaviour was very rude and odd.
Please take a step for this because he totally doesn't deserves to work the that respective bank and he acts like he owns the place.

I have received a message without otp or password 999rs was deducted to Amazon1258399 from my credit card ending 7445 but that transaction was not made by me. So I have called to the customer care he responded that it was used for Amazon prime. So please take the action and consider it has fraud transaction and refund the money as soon as possible. If not I will no more account holder in HDFC bank....

My Name is SUPRIYA, I am working from home. I used to have an HDFC bank account loan and credit card. Due to heavy loss in the market, I was zero repay anything due to that all my financial transactions stopped then I left for my home town. Then I received calls regularly for loan repay and credit card payment. I do know what to do when I decide to sell one of my properties and want to close all loans. I am pregnant now because of that I am unable to travel then I request my husband to repay all my loan and for credit card, I have SBI and HDFC to both the BANK I have spoken and said need to close and ask for the settlement than from SBI side they have guided everything over phone and they fixed on this date you have to pay this amount then the settlement letter will be generated, I have paid the said amount and on the same day, they have sent me settlement letter through courier and photo through wats app.
The same way from HDFC Bank I received a call and ask for the settlement and the guy who spoke to me to pay the amount. I have paid and he said that will take some time for the approval. I was waiting for more than a month suddenly received a call saying that your payment is pending, Then I said I have spoken for the settlement and I paid the amount. The Executive telling me that your card was not closed.

Then I called the collection team person who asked to make the payment. His Number is switched off. Now I have raised a complaint and send a mail even to Aditya puri the Owner of the Company no one responded. And one lady from the Grievances team called me and enquire all thing and saying that is your fault do you have proof that we have informed you to make a payment.

I was shocked to hear this how Bank people are behaving to the customers to take loans and the credit card they begging like beggars if we Customers are in any issue with the bank want any help no one is there to help.

I do know how to solve this issue. I don't have money hereafter to pay anything, Can someone pls help me to solve this issue.

Thanks and regards,
P Supriya,

Hi,
My vehicle number - ka01mn8711 was showing blacklist from hdfc since many months, funny part is the wallet was closed, hence i was not able to recharge into that account to remove the blacklist.

I tried opting other operators, they were unable to activate their fastag, since it was blacklisted by hdfc, all the money got wasted.

Finally, i decided to apply new fastag from hdfc itself, atleast to activate the new one, you will have to remove the old blacklist. But its been more than a week over, still no sms / email from hdfc regarding the new fastag.

Please check and update me asap.

I am a hdfc credit card holder. They deducted 1899 rs. From my credit card for activation of some one assist plan. Within 24 hrs i lodged complaint against this. But they've not refunded my money yet. Except this when their official called me she didn't listen to my point completely. I told them to call me after office hours but to my great disappointment their officials always call me during office time. They are taking a very good advantage of my inability of talking to them during office hours. I clearly told them that i wasn't aware of this kind of plan and when their official called me for activation i thought this is some verification call in addition to this i was in office and voice was not clear. Unfortunately plan got activated now when i am telling them repeatedly i'm not interested in this plan and do cancel the plan immediately they are beating about the bush. I am tired of this mental harassment. I think i have made a huge mistake by taking hdfc credit card. I think i have lost my money and it'll be better for me if i chose to block the credit card after clearing my dues.
I request you to understand my situation and help me out.