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HDFC Bank Complaints & Reviews

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Updated: May 26, 2026

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Address: Hyderabad, Telangana

Hello,

I have been charged an amount of rs. 811.26 without my consent and authorization.

I went to the bank to open a current account. Firstly, they forced me to open a de-mat account and lured me stating the services will be free for lifetime.

I have been dealing with hdfc bank for over 8 years now and never had any complaints until now. But this time, they took away an amount of over 800 rupees without authorization.

This is clear case of cheating and looting customers.

My de-mat account overall balance value is 41 rupees approx.

The only trade i did till date was but 10 shares of value rs. 70/-.

Rs. 800+ service charge for a transaction of mere rs.70/-. That too, when i was promised free services.

I strictly deny this charge and demand a refund.

Name - mohammed feroz khan
Disputed amount - rs. 811.26
Date - 12th march, 2020
Account number - [protected]
Transaction summary - depository charges feb[protected]

Please refund as soon as possible.

Thanks,
Feroz.

Apr 17, 2020

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Mar 13, 2020

HDFC Bank Customer Care's response Dear Customer,

We are working on your concern vide Ref ID:[protected] and will revert to you within 4 working days.

-Zubin
HDFC Bank Customer Assistance

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Hi
Rs 177 has been deducted from my account stating that 3rd part cash txn.
This has happened multiple times in the past.
Even when i'm doing imps to someone rs 177 is being deducted from my account. Bank should charge only imps charges in this case. And also i'm not getting any proper response from your customer support.
Please resolve this issue at the earliest.

Mar 12, 2020

Complaint marked as Resolved

Had a conversation with customer care executive and doubt was cleared afterwards

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Mar 13, 2020

HDFC Bank Customer Care's response Dear Customer,

We are working on your concern vide Ref ID:[protected] and will revert to you within 5 working days.

-Zubin
HDFC Bank Customer Assistance

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Address: Chennai, Tamil Nadu

There has been a deduction of 737 rupees from my account and later came to know its due to a deposit made on my account for 1.5l
How cruel these banks are. Who are they to take my money? What kind of service is this when i am already paying interest for my personal loan from the same bank? Suck this hdfc bank and suck their policies? High time these private banks making crores of profit and still find silly way to take customer money. This is the real looting of money and there was no pre-message given while depositing the amount about other charges.

Apr 16, 2020

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Mar 12, 2020

HDFC Bank Customer Care's response Dear Customer,

Thanks for writing to us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to share the required details. Please mention reference number TT[protected] for us to promptly respond to you via email.

-Bejoy
HDFC Bank Customer Assistance

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Address: 17 LIG mahavidya colony mathura, Mathura, Uttar Pradesh, 2815004

I had a two wheeler loan from hdfc bank in 2013 which was settle and close my the collection department executive stating that the file will be close clearly,
Know that settle sf/wd/wo is giving a negative impact to my cibil.

The hdfc branch staff are not supportive have no interest in getting the money for there own company as i want to payback the remaining amount to close the file with clean report.

My loan ac no[protected]

Need fast action on this.

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Mar 13, 2020

HDFC Bank Customer Care's response Dear Customer,

We are working on your concern vide Ref ID:[protected] and will revert to you within 4 working days.

-Nadia
HDFC Bank Customer Assistance

Mar 14, 2020

Updated by ajaymonusharma no update from the bank

Mar 16, 2020

Updated by ajaymonusharma Waiting for the respond

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Address: BHIWADI, TIJARA, RAJASTHAN, Alwar, Rajasthan, 301019

Dear sir,
I am titu singh sanwal. I have an account in hdfc bank.
My customer id is[protected].
On 4/03/2020 my account is debited for rs. 1724 as penalty of not paying the credit card bill.
The bill is already paid on 13/02/2020.
I have complain on hdfc customer care 2 times they said your money will return within 7 days.
It's been 7 days but it didn't work.
My complain no.'s are
1. [protected]
2. [protected]

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Mar 13, 2020

HDFC Bank Customer Care's response Dear Customer,

We regret to inform you that we are unable to process your request for a reversal of charges with reference number [protected].

-Nadia
HDFC Bank Customer Assistance

Mar 13, 2020

Updated by Sandysir1123 SIR THIS AMOUNT OF MONEY IS SO MUCH IMPORTANT TO ME, SIR CAN YOU GIVE ME SPECIFIC REASON FOR WHY YOU CAN'T REVERSE THIS AMOUNT.

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Address: Chandigarh, Punjab, 160019

I have been paying hdfc credit card bill for last one year or so almost regularly. But sometimes when i am out of station and thus miss one minimum payment due, the bank charges rs 500 as late fee + rs 950 as overlimit fee

I have deposited some rs 37000 in my a/c tommorrow, keeping in mind that i have few very important cheques to get cleared, the bank has put a hold funds

Credit card help line guide me to wait for 2 days and paid minimum amount due immediately. I have paid the minimum due but still balance is on hold. Pls do need ful

Anjali arora

Apr 13, 2020

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Mar 12, 2020

HDFC Bank Customer Care's response Dear Customer,

Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share with us your complete concern along with the required details. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

-Nadia
HDFC Bank Customer Assistance

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Address: 560068

Last novemeber (2019) i had purchased an iphone 11 with the hdfc regalia first credit card which had an inr 6000/- cashback offer. Its been over 120 days and i have received no email, texts or calls regarding the same.

The customer service keeps transferring my calls and dropping it whilst i'm holding. The net banking portal is useless and the mobile application freezes when you needed the most.

I am running out of ways to contacting you people and when you bring this issue up at your branches, they avoid it by saying we can't do anything about this and that i will have to call the helpline.

Apr 16, 2020

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Mar 12, 2020

HDFC Bank Customer Care's response Dear Customer,

Thanks for writing to us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to share the required details. Please mention reference number TT[protected] for us to promptly respond to you via email.

-Bejoy
HDFC Bank Customer Assistance

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ArjunManohar

Mar 15, 2020

I would like to clarify that there were two purchases made one using the Platinum Debit Card and the Regalia First Credit Card. Both of these purchases had a cashback offer on HDFC cards.

Also, Bejoy in the link you sent above, there isn't an option for Cashback related queries so I have raised a complaint via email. Kindly note the reference number: [protected].

Please coordinate with the representative to solve this matter at the earliest.

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Hi,

I have made wrong transaction of 10000rs two times on 13 aug 2016 to icici from hdfc, and i inform to customer care of both bank, they told me that we are raising complaint against wrong transaction but i didn't received any response from them.

After that, now i send email to hdfc, they told me, we have raised the request to icici bank and if they accept and resolve from their side, then we will put back your money in your account. But they are not telling me whether it's been accepted by icici bank or not?

I really don't understand, how can i get my money back?

I am icici and hdfc bank account holder and made wrong transaction to icici from hdfc. I need my money back into my account.

I am feeling helpless. Kindly help me to get solution.

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Mar 13, 2020

HDFC Bank Customer Care's response Dear Customer,

We are working on your concern vide Ref ID:[protected] and will revert to you within 4 working days.

-Nadia
HDFC Bank Customer Assistance

Mar 15, 2020

Updated by dbcvfx Thank you for looking into it.

Mar 20, 2020

Updated by dbcvfx Hi,

Please, Could you provide the progress on it?

Jul 19, 2020

Updated by dbcvfx Hi,

There is not any positive update in the case. What is the issue? Could you please process this?

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Address: New Delhi, Delhi, 110027

Hello team gaurav bhalla here...
I swiped by hdfc debit card 3times one on 31oct, 2019.. 2nd on 1nov, 2019.. And 3rd on 3nov, 2019... I purchased iphone in 6000 cashback scheme... The cashback was about to come in 120days means 4months... And its been 130-135 days done still my cashback of 6000 each has not come... My total cashback amount is 18000 means 6000 each slip... I have all slip with me...in my family all three iphone transaction was done and in each slip 6000 amount is mentioned but still no cashback came.
Hdfc customer id[protected]

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Mar 12, 2020

HDFC Bank Customer Care's response Dear Customer,

We request you to write to grievance.[protected]@hdfcbank.com along with the complete issue details and details of the marketing offer like email, URL or SMS contents against which cashback is not received by you.

-Nadia
HDFC Bank Customer Assistance

Verified Support

Mar 12, 2020

HDFC Bank Customer Care's response Dear Customer,

We request you to provide us with the complete offer details received from the bank along with the header and footer and the transaction date, merchant name and amount by clicking on https://bit.ly/2Lzhyn3 to enable us to assist you. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

-Nadia
HDFC Bank Customer Assistance

Mar 12, 2020

Updated by gaurav bhalla where is the reference number??? how i will revert i dont even got any reference number

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Address: Electronic City, 560043

Hey
Hope you are well
This is regarding my amount putting on hold. Amount of 2396.5 has been put on hold. Could you please tell me when can i have my money back.

I left the company and then suddenly large amount of money was kept on hold. I did pay some but still it kept on adding. Also i left the job and was waiting for my full and final payment which i am still waiting to receive. Please do understand my situation.

Apr 17, 2020

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Mar 12, 2020

HDFC Bank Customer Care's response Dear Customer,

Thanks for writing to us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to share the required details. Please mention reference number TT[protected] for us to promptly respond to you via email.

-Bejoy
HDFC Bank Customer Assistance

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Address: Bangalore, Karnataka

Hi, please can you help me in getting the balance transferred from my old hdfc food card xxxx xxxx xxxx 1429 to new food card xxxx xxxx xxxx 8753. I have raised the concern to foodcardsupport. [protected]@hdfcbank.com. Also have sent escalation emails to premkumar. [protected]@hdfcbank; srinivasan. [protected]@hdfcbank.com;
Rohit. [protected]@hdfcbank.com

There is no response from any one.

Kindly do the needful asap and help me in getting the balance transferred.

Thanks & regards,
Reshma r nayak
([protected])

Apr 20, 2020

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Mar 16, 2020

HDFC Bank Customer Care's response Dear Customer,

We understand that our Bank Official has contacted you with regard to your query. Please note your request has been processed. For further assistance, you may click on https://bit.ly/2Lzhyn3 to submit the details. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

-Nadia
HDFC Bank Customer Assistance

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Address: 23/2, Mahalakshmi flats, A16, Appakannu street ,loyolds road, Royapettah near ADMK office, Chennai, Tamil Nadu, 600014

I have paid my credit card payment, but amount not reflecting in my login.

Transaction reference No : SUTI[protected]

i have made payment on 9th march2020 from my axis bank net banking .
please let me know any further details requred, i am not to contact customer care to help me on this.
my registered mail id is "[protected]@gmail.com"

resolve the issue as early as possible.

HDFC Bank customer support has been notified about the posted complaint.

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Address: Pune, Maharashtra

Hello, this is regarding my credit card application (20b[protected]w2). I had applied for regalia credit card from a third party agent mr. Rana, who was advertising outside my workplace. But now my application has been rejected as informed by hdfc bank to me via email. Since no reason was mentioned in email for rejection, i contacted mr. Rana and he informed me that there was some mistake in application form and he has corrected it and resubmitted the application. And that i should expect the card in 3-4 days. This sounded fishy to me. So i am raising this complaint to know what is happening with my application.

Apr 30, 2020

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Mar 12, 2020

HDFC Bank Customer Care's response Dear Customer,

We wish to inform you that the application for the credit card will be considered in line with the bank's internal credit policy and operating/credit processes. You may track your credit card application status in our Bank's website: www.hdfcbank.com under the following path: Personal Products - Cards- Credit Cards - Track your Credit Card.

-Zubin
HDFC Bank Customer Assistance

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After complaint vide ID2593813/10.3.2020, I Received HDFC INSURANCE MODULE POLICY INFORMATION WHICH IS IN ATTACH ADD PHOTO/VIDEOS
FOR YOUR PERUSAL. BUT STILL I DO NOT RECEIVE POLICY COPY
So I may request you, Please do the needful in getting the policy copy from HDFC
T.H.Sundaramahalingam
F/o T.S.Ramkumar
[protected]

HDFC Life customer support has been notified about the posted complaint.

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Address: 380015

Why the hell is below charges keep deducting from my account. Even if i was just got the new debit card.

You have taken almost 2000+ rupees from my account with the following charges.

Even when i have not done any international or other transactions. I want my money back and issue to be resolved at high priority with confirmation that no more charges will be deducted.

And whatever charges you have deducted from me. Need to pay back in my account.

See below:

11 mar 2020
. Dc intl pos txn markup+st[protected]mir[protected] mir[protected].44 inr

06 mar 2020
. Dc intl pos txn markup+st[protected]mir[protected] mir[protected] 296.14 inr

This is more than 500 inr and you have deducted more than 2000+ inr this way.

I want this to be resolved at high priority and want my money back without any excuses.

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Mar 12, 2020

HDFC Bank Customer Care's response Dear Customer,

The said charges have been levied against the transaction done on your debit card in foreign currency. Debit Card usage for withdrawal at International ATMs will attract a charge of Rs 25 per balance inquiry and Rs 125 per cash withdrawal (plus GST). There is a currency conversion markup of 3.5 % on foreign currency transactions carried out on debit cards as Transaction amount + Difference in foreign currency Rate (Its the difference in foreign currency rate on date of transaction and on the date of settlement {Receipt of claim from acquiring bank}). Charges are applicable for ATM withdrawals and also for POS transaction. The exchange rate used will be the Visa/MasterCard wholesale exchange rate prevailing at the time of transaction. You can also refer the following link on our website for the charges applicable: https://cutt.ly/atdpJKv For further assistance, you may write to us at grievance.[protected]@hdfcbank.com

-Nadia
HDFC Bank Customer Assistance

Mar 12, 2020

Updated by daksh9528 Hello Nadia,

This is just my new debit card which i just received couple of weeks ago in which i didn't do a single transaction except one or two local ATM withdrawals at HDFC bank then why did HDFC bank charged me for this International Transaction which was never done. Don't try to fool me as i haven't done any international transaction with this newly received debit card. You all are fooling people by taking this charges from us. I already have my own company account with your HDFC bank as well and if this issue was not resolved or nor did i get my money back. I would be planning to change my and my own company's bank to another bank as they don't fool their customers by telling this ###.

It still doesn't make any sense to me that even the new debit card was just received without doing any international transaction how did you charge this? I need an answer and money back to this. Else i don't have any option except to go to consumer court as this is completely illegal. Even if a person doesn't use his card you are keep charging every few weeks by just showing that ### in the statement INTL POS Transaction. Completely not acceptable.

Answer and resolve my queries at high priority. Thanks

Darshak

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Address: Kolkata, West Bengal

My self piyasi dasgupta i have a salary account in hdfg bank. I have transferred rs 4918/- using imps on 10.03.2020 around 11:37am to my sbi account. (Imps ref no[protected] amount debited from my salary account (Hdfc), but not yet credited to recipient. I got message that it timed out. So please look into the issue and refund my money as soon as posible.

Apr 24, 2020

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Mar 11, 2020

HDFC Bank Customer Care's response Dear Customer,

Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share the transaction details with your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Anay
HDFC Bank Customer Assistance

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This is Raju kadaganvi I have made payment to KARNATAKA PUBLIC SERVICE COMMISSION... Through Amazon pay. The amount 335.4 had deducted but payment in kpsc was not successful. Hence made payment through other app payment has been confirmed. So please Refund the first time deducted amount of bank reference id[protected].

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Address: Indore, Madhya Pradesh, 452010

Hi
Have obtained two wheeler loan in the name of nilesh jain, pan no afdpj6577p, kolar road bhopal. Loan installment was or rs.2150 for 12 months. 1st installment was paid on 5th july 2007 and last on 5th june 2008. Request noc for getting the hypothecation removed from rto records. Not having loan account no with me. Vehicle no is mp04 sb 2703.

Request an early response pl.

Regards
Nilesh jain
[protected]
[protected]@gmail.com

Apr 12, 2020

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Mar 12, 2020

HDFC Bank Customer Care's response Dear Customer,

Thanks for connecting with us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to submit the details. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

-Nadia
HDFC Bank Customer Assistance

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My hdfc credit card is due to expire. I submitted an application form for change in address but got message regarding same that it got rejected due to signature mismatch whereas i signed the same way which i used to sign. I am highly disappointed as my card renewal is near and my address didn't change how can i get my new card. I also called customer card number but there also no executive was there and no response from there also.

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Mar 11, 2020

HDFC Bank Customer Care's response Dear Customer,

We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Anay
HDFC Bank Customer Assistance

Mar 11, 2020

Updated by ankita1126 What is the reference number. When I am trying to write complaint it is asking for reference number.

Mar 11, 2020

Updated by ankita1126 I want to change address in my credit card for which I sent application but same got rejected due to signature mismatch reason. Now I want to know that when I signed the same way how my application got rejected and what is the solution to this problem

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A

ankita1126

Mar 11, 2020

How can I get reference number which u are talking to mention in the link.

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Address: Jammu, Jammu and Kashmir, 180001

I have bought an iphone 11 from my hdfc debit card on[protected] under the cash back offer but i have not received the cash back amount of 6000 till date. I was told to wait for 90 days but now its over 130 days. I am unable to find any solution and customer representative guys have another excuse one after other. Please somebody tell me how and whom to ocntact?

Apr 16, 2020

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Mar 12, 2020

HDFC Bank Customer Care's response Dear Customer,

As per the confirmation received from the team, the maximum eligible cashback will be posted within 10 Working days.

-Nadia
HDFC Bank Customer Assistance

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