Im an employee of hdfc bank for last 4 years currently working as a branch manager, hdfc bank has been treating not just me but my fellow bms as their slaves. Yes, slaves is the right word. Everyday we are being called and thrashed like anything i have recording of the calls and i will send this recording to labour office also to mr. Aditya puri.
Top management should not forget that whatever name they have made is bcoz of the hard work of the ground level staff. Targets are there we have no problem but they should also understand that we are also working towards acheiving it, continues nagging wont help, it just worsens the situation, trauma and tiredness
We know what to do, we know the ground level situation, ask us dont assume from the top and declare the judgement.
We are being forced to sell life insurance, even if the customer doesnt want to buy it, if we do not sell it we are being bashed
Are we bankers or insurance agents???
Top management should understand, shouting on us will only make things worse
Mar 30, 2020
Complaint marked as Resolved
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Feb 25, 2020
HDFC Bank Customer Care's response Dear Sir,
Please share your employee code, supervisor's name, office location & contact on exit.[protected]@HDFCBank.com. We'll get back.
-Preethi
HDFC Bank Customer Assistance
I did not receive the fastag yet and also did not received any communication from bank side.