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HDFC Bank Complaints & Reviews

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Updated: Mar 24, 2026
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K
karthik.naidu
Mar 4, 2020
Resolved
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Hi,

I had lost my food plus card, i am a tcs associate, could you block the card and issue the new card. Also my old card has balance money of 4108 in that account.

Could you please transfer the amount in the new card. I am waiting for you response.

The food card number is : [protected]

Please resolve this matter asap.

My email : karthik.[protected]@tcs.com

Employee id: 1690507
Apr 7, 2020
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Mar 05, 2020
HDFC Bank Customer Care's response
Dear Customer,

We understand that our Phonebanking official has contacted you and addressed your queries and concerns. In case of any further clarification or assistance, please feel free to contact our Phonebanking Team at 61606161.

-Nadia
HDFC Bank Customer Assistance.
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    sanjubairagi101
    Mar 4, 2020
    Resolved
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    Address: At ranpota post marghatti, 495691

    Hi this is sanju das bairagi

    On 24th february there is a false transaction happened in debit card.

    Rs. 236 have been deducted and when i checked the mini statement it showed that it was a dcd transaction. Today i. E. On 04 march morning when i visited an nearest atm i came to know about this false transaction. Would request you guys to get the amount again credited in my account. It's really embarrassing to use hdfc bank because i feel my money is not secure enough. Tried contacting your customer service but no one answered.
    Kindly look into this case and get it resolved asap.

    Hoping for a prompt reply.

    Regards,
    Sanju das bairagi
    Apr 7, 2020
    Complaint marked as Resolved 
    HDFC Bank customer support has been notified about the posted complaint.
    Verified Support
    Mar 04, 2020
    HDFC Bank Customer Care's response
    Dear Customer,

    Thanks for writing to us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to share the required details and complete concern. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

    -Anay
    HDFC Bank Customer Assistance
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      RamaKrishna Duggirala
      Mar 4, 2020
      Resolved
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      Resolved

      Address: KPHB 6th Phase,Near Forum Mall,Kukatpally, Hyderabad, Telangana, 500072

      My newly issued credit card is not reached to me or any of our family members as we are staying out of hyderabad. Currently working in in bhubaneswar, odisha. I guess it's got misplaced and also i got a following message saying that some one has collected that new card and it's showing activated online. I am wondered and more worried above all. So request you to block the same and do the needful at the earliest.

      Dear hdfc bank card member, your credit card has been delivered at ur mailing add. Recvd by debabrat nayak - (Relation) self on[protected].
      Apr 4, 2020
      Complaint marked as Resolved 
      HDFC Bank customer support has been notified about the posted complaint.
      Verified Support
      Mar 04, 2020
      HDFC Bank Customer Care's response
      Dear Customer

      I understand the inconvenience. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

      -Anay
      HDFC Bank Customer Assistance
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        K
        Karthikeyan Govindasamy
        Mar 3, 2020
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        Address: 638660

        Hi there,
        I received an sms from hdfc bank stating that "one assist membership fee has been debited on your credit card ending 4252" and have deducted rs.1899/- from my credit card without my approval which is really unaccepatable. So kindly refund the amount and deactivate my oneassist membership and do not repeat this again.

        Name - karthikeyan g
        One assist relationship no. - 6244125
        Mobile - [protected], [protected]
        Email - [protected]@gmail.com

        Kindly do the needful & thanks for your support.
        HDFC Bank customer support has been notified about the posted complaint.
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          Shikmiks
          Mar 3, 2020
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          I bought iphone 11 product red last year on 19-oct-2019 from the imagine tresor store, elamite mall, chandigarh.
          The phone was purchased with hdfc card and has offer for 6000 cash back within 120 days of the purchase. It’s been over 13 days and i have filed many complaints to bank and store. But no avail. Therefore i am complaining here for the same. Please resolve my issue.
          HDFC Bank customer support has been notified about the posted complaint.
          Mar 07, 2020
          Updated by Shikmiks
          Bank is not taking any action. I feel like they’ve cheated me with promise of 6k cash back.
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            selvakumarsmd
            Mar 3, 2020
            Resolved
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            Address: 600002

            Hi team,

            It is requested that kindly; issue me a no due certificate as it will be of my use in future. I hope that you will consider my request as soon as possible. Thanking you in anticipation.

            Note : i have given the request letter to get no objection certificate (Noc) 2 month back (Jan 2020). But still i have not received the noc certificate.
            1) i have called many time regarding this issue and below mentioned your employee name also. (Everybody has been replied i need to wait 4 to 5 working days. But i have been waited more than 2 months. Could you please refer my call history and related issue and please update me asap. Otherwise i have to raise a mail to rbi team.
            Employee name details :

            A) little flower
            B) dinesh c) anand d) karthik
            Credit card details :
            ~
            Card type : diners club international
            Card number : [protected]
            Register mobile number : [protected]
            Mail address : selvavino.[protected]@gmail.com

            Thanks,
            Selvakumar. M
            Mar 3, 2020
            Complaint marked as Resolved 
            I have given the request letter for need NOC certificate. But nobody send me the NOC. Continuously i have given the call to the customer care number through phone banking. But everybody should be say within 7 working days i will get NOC. But almost 2 months completed. I have not receive any NOC certificate. Please check and update me. Phone No: +914461661500
            HDFC Bank customer support has been notified about the posted complaint.
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              Shikmiks
              Mar 3, 2020
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              I purchased iphone 11 on 19oct2019 and i have not received the cash back.
              I have emailed the bank as well but there is no response. The cash back was supposed to be sent within 120 days and today its 13 days overdue. The product was purchased from imagine store elante mall Chandigarh. Please resolve my Complaint.
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                A
                Ashish Pahariya
                Mar 3, 2020
                Resolved
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                Resolved

                Address: New Delhi, Delhi

                I have purchased iphone 11 on date 04/10/19 from a j retails pritampura new delhi and was entitled for 6000 cashback, its been more than 6 months and i have not received cashback for the same i have called the customer care once but they didn't resolve my problem so i am here for the complaint i also i have the bills and receipts for the same hoping for resolution
                My complaint no is - delc[protected]
                Apr 17, 2020
                Complaint marked as Resolved 
                HDFC Bank customer support has been notified about the posted complaint.
                Verified Support
                Mar 07, 2020
                HDFC Bank Customer Care's response
                Dear Customer,

                We understand that our bank official Ms. Shikha has contacted you and informed you that cashback points for eligible transaction will be posted to your account in 7 working days.

                We wish to inform you that eligible cashback points accumulated on your Debit Card can be redeemed through Netbanking or Phonebanking.

                Please follow the below process for redemption of Cashback points through Netbanking:

                Login using Customer ID and Password > Click on Debit Cards > Click on Enquire > CashBack Enquiry and Redemption> Select an account > Continue > Confirm total points to be redeemed.

                Eligible CashBack requests through Netbanking or Phonebanking will be processed and credited within 2 working days to the same account for which CashBack is requested.

                -Zubin
                HDFC Bank Customer Assistance
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                  Vikas Aghav
                  Mar 3, 2020
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                  I applied for sbi card ipo dated 2nd march 2020. I gave the mandate through hdfc bank upi on google pay app. My money got blocked in the bank but the mandate acceptance confirmation didn't reach dmat account. Hdfc bank support is not very helpful. I contacted google pay but they are not able to resolve my issue. I might lose a great opportunity of a lifetime to buy stock through ipo. Tell hdfc bank to put my money into savings account from hold
                  HDFC Bank customer support has been notified about the posted complaint.
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                    S
                    sid15
                    Mar 3, 2020
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                    Address: 410206

                    Cancellation of one assist membership

                    I am a hdfc bank credit card holder. The bank has auto debited rs. 2599/- from my credit card number ending with 2602 without my concern on date:29/02/2020. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.2599/-

                    Oneassist relationship number :
                    Name :- siddanth subramanian
                    Mobile no. :- [protected]
                    Credit card number ending :- 1305
                    HDFC Bank customer support has been notified about the posted complaint.
                    I have bought my Iphone11 with hdfc bank debit card on 10/10/2019 . As mentioned by HDFC bank ( to receive cashback of 6000 within 120 days from the transactional month end) I haven’t received my cashback till now, it is more than 120 days .
                    hruday Kumar's reply, Mar 3, 2020
                    Yet to receive cashback even after crossing the deadline . I hope the issue gets resolved and I will get cashback as soon as possible
                    Forgot my pin as earlier pin was not required to be entered.so kindly let me know options for new pin.card features are blocked since 20th feb.pls support
                    In 2017 I settled a personal loan (settlement amount) from HDFC bank and I took NOC from them. Today I applied for a new loan from other bank and they informed me that still they didnt removed it from CIBIL.
                    Loan No. 13659921
                    Hi
                    I am holding a youth saving account in hdfc bank
                    Last month on 16th i have opened an account in hdfc this month there is deduction of 177 brn tax charges without any confirmation . Request to solve the problem .
                    I am not able to convert my payment to smart emi. When i tried it said "we regret to inform that your credit card is currently not eligible for insta loan."
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                      B
                      Bunnyxtian
                      Mar 3, 2020
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                      Resolved

                      Hi guys, i've applied for hdfc credit card all the verification was done. I even got a call from the credit card department from bank side. Still the application status shows in progress. How long it will take to be dispatched. My reffence number is 20c[protected]w1. I'm waiting for it. I would like to know more details regarding this. Thank you very much.
                      Apr 3, 2020
                      Complaint marked as Resolved 
                      HDFC Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Mar 03, 2020
                      HDFC Bank Customer Care's response
                      Dear Customer,

                      We wish to inform you that an application for credit cards will be considered in line with the bank's internal credit policy and operating/credit processes. You may track your credit card application status in our Bank's website: www.hdfcbank.com under the following path: Personal Products - Cards- Credit Cards - Track your Credit Card.

                      -Nadia
                      HDFC Bank Customer Assistance
                      I want to know my credit card total outstanding balance to close my credit card
                      My card is blocked and written off.
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                        A
                        ashuoct01
                        Mar 3, 2020
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                        Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

                        I have logged the complain and fir against my credit card un-authorize transaction on 5 february 2020 this was the same day in which money was deducted from my account.
                        Still i have no clue about this deduction still no responsible answer from hdfc bank. The hdfc bank also add disputed amount in my next statement then i called my rm mr abhay he suggested to pay all amount. I am asking why i pay the amount while it is fault of bank.
                        As an aware customer i just want a answer from the bank, is there any responsibility of our data security.

                        Kindly assure me when my disputed amount will reverse, because i am not able to pay this amount to the bank which is not used by me. Also i was informed by my rm that my cibil will be down if i will not pay this due amount. This is responsibility of bank not the customer.

                        I am very old customer of hdfc bank around 10 year of relationship with bank and i am facing this type of service.
                        Kindly resolve this issue on priority and i am not gonna pay the disputed amount.
                        Credit card last 4 digit-9645
                        Ashish kumar pali
                        Email :ashish. Pali.[protected]@gmail.com
                        HDFC Bank customer support has been notified about the posted complaint.
                        I have been charged an amount of hold of Rs.639
                        ACC no : [protected]
                        Branch : himayatnagar
                        May I know what is the exact reason of this mi revenue hold through gefu ? Why I have been charged an amount of hold ? And would that amount be refunded back into my account ?
                        My own car fastag sticker dameged pl replacement my fastag sticker give me immediately
                        I am a HDFC bank credit card holder,
                        Yesterday I have received a Welcome message from One Assist .
                        And also received a relationship number,
                        I am not interested about this service
                        and don't want this membership. So cancel the membership and refund money.
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                          V
                          Valued Tutorials
                          from Basi, Punjab
                          Mar 3, 2020
                          Resolved
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                          Resolved

                          Address: 147001

                          I applied for instaloan on credit card but both my loans were rejected and closed. But, they are still charging/deducting emi's. How crazy is this?

                          Loan number 1-[protected]
                          Loan number 2 [protected]

                          Both are closed, no money was credited to my account. Then how can you charge me emis?

                          I need an answer asap and need this issue sorted.
                          Apr 3, 2020
                          Complaint marked as Resolved 
                          HDFC Bank customer support has been notified about the posted complaint.
                          Mar 03, 2020
                          Updated by Valued Tutorials
                          Narration Given - CC[protected]XXXXXX6343 autopay SI-TAD
                          Reference given[protected]

                          This is while trying to deduct money.

                          I also received sms few days prior that money will be debited from my account. Glad, I transferred funds to second account of mine.
                          Verified Support
                          Mar 03, 2020
                          HDFC Bank Customer Care's response
                          Dear Customer,

                          We note that you seek clarification regarding your credit card. We request you to contact our Phone Banking officers at the below URL for further assistance http://bit.ly/2W3BCDD.

                          -Nadia
                          HDFC Bank Customer Assistance
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                            H
                            hruday Kumar
                            Mar 3, 2020
                            Resolved
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                            Resolved

                            I have bought my iphone11 with hdfc bank debit card on 10/10/2019 in apptronix hyderabad. As mentioned by hdfc bank (To receive cashback of 6000 within 120 days from the transactional month end) i haven’t received my cashback till now, it is more than 120 days. I have asked in apptronix, they said to check with bank. Hope this issue gets resolved and cashback will be credited as soon as possible.
                            Mar 19, 2020
                            Complaint marked as Resolved 
                            Received cashback
                            HDFC Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Mar 03, 2020
                            HDFC Bank Customer Care's response
                            Dear Customer,

                            We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                            -Anay
                            HDFC Bank Customer Assistance
                            Mar 05, 2020
                            Updated by hruday Kumar
                            My reference id[protected]
                            I am complaining about the twice deduction of RS 150 at Ghatkopar mall around 4:00 pm today
                            Without any notice / OTP, I lost Rs.177 with this message in statement 3RD PARTY CASH TXN INC GST 180220 . I need to understand reason behind.
                            I haven't received any Noc for settlement. And the executive provided wrong information by saying after the settlement it will not reflect after 3 months. Where in it didn't happen.. I am following up for Noc for 8 months now. But no response, customer care number is always busy.
                            I did not get my cashback after buying i phone11 on 24/12/19. It is been more than 120 days and i paid through debit card one time payment. Please help. Your customer care is also not working. Very disappointing service.
                            I am so disappointed. Resolve the issue soon.
                            I have bought my iphone11 with hdfc bank debit card on 25/01/2020 in apptronix hyderabad. As mentioned by hdfc bank (To receive cashback of 6000 within 120 days from the transactional month end) i haven’t received my cashback till now, it is more than 120 days. I have asked in apptronix, they said to check with bank. Hope this issue gets resolved and cashback will be credited as soon as possible.
                            Cashback not received, not able to contact bank
                            I have bought my iphone11 with hdfc bank debit card on 25/01/2020 in apptronix NASHIK. As mentioned by hdfc bank (To receive cashback of 6000 within 120 days from the transactional month end) i haven’t received my cashback till now, it is more than 120 days. I have asked in apptronix, they said to check with bank. Hope this issue gets resolved and cashback will be credited as soon as possible.
                            Reply
                            I didn’t received my cashback it’s almost more than 5 months now I will not going to pay emi and I want to close my account from hdfc bank Delhi Paschim Vihar branch
                            Bought iPhone 11 on 15th Feb 2020. As per HDFC cashback of Rs6000 should have credited in my account within 120 days. But still it is not received. I called hdfc customer care but still my issue is not resolved. Today is July 11. It has been more than 120 days.
                            I have bought iphone 11 on march 14 2020 with hdfc credit card. I was told that i will receive 6000 cashback within 120 days but till now I haven’t received anything.. also they told me its no cost emi but I’m being charged extra interest.. what is happening kindly help
                            Hello I haven’t received my cash back it’s been 120 days please resolve it as soon as possible
                            I have bought my iphone11 with hdfc bank debit card on 3/10/2019 in NYASA – SEASONS MALL Pune. As mentioned by hdfc bank (To receive cashback of 6000 within 16 months from the transactional month end) i haven’t received my cashback till now, it is more than 16 months. I have asked in NYASA, they said to check with bank. Hope this issue gets resolved and cashback will be credited as soon as possible. My number is [protected]
                            Mene 30 November 2020 ko Hdfc bank se iPhone purchase kiya. Jisme muje cash back ke liye mana kar diya. Us time cadhback offer tha. Reliance digital - celebration mall, Udaipur (Rajasthan)

                            Name Deepak Delawat
                            Where can we get the reference number after lodging a compl
                            I haven’t received cashback of 6000 for my macbook which i purchased 5 months back through debit card and i phone cashback of 6000 which i purchased 2months back… kindly resolve it
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                            43 found this helpful
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                              Shiva0789
                              Mar 3, 2020
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                              Address: Uppal, srinagar colony. LFJC college., 500039

                              Hi hdfc team,

                              I have a salary account with hdfc and i have attached an icici swipe machine to it for business purpose. But unfortunately my business went into losses and i'm help less.
                              I have been requested to withdraw the ach debiting from my account to icici merchant services. I have made a settlement through on 17/02/2020, still those people are deducting the know amount 7 times, they are not refunding my amount to till date.

                              Please kindly do need full business for future benefits.

                              Thanks
                              Shiva
                              HDFC Bank customer support has been notified about the posted complaint.
                              Cash is debited from my HDFC account but unable to get from atm machine and not reverse transaction message
                              rupeshsamk's reply, Feb 20, 2020
                              Kindly assist me asap
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                                J
                                Jamin Joy
                                Mar 2, 2020
                                Resolved
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                                Resolved

                                Address: ERNAKULAM, Ernakulam, Kerala, 683541

                                I am an hdfc bank customer for nearly two years. This month (February 2020) bank has debited a sum of rs.891 from my account on annual debit card charges. I was not informed of such a heavy charge on my debit card. I have never asked the bank to provide me with a platinum debit card. I need the bank to take necessary action on this complaint. At least, inform the customers of such charges.
                                Apr 3, 2020
                                Complaint marked as Resolved 
                                HDFC Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Mar 03, 2020
                                HDFC Bank Customer Care's response
                                Dear Customer,

                                The debit card held by you is HDFC Bank Platinum debit card which has an annual fee of Rs. 750+ GST. Please visit the below URL in order to know the features, benefits and service charges of this debit card: https://cutt.ly/TtwYRJY.
                                In case you do not wish to continue with this debit card, you may visit the nearest branch and apply for a regular debit card.

                                Branch locator link: https://cutt.ly/UtwYToR.

                                -Zubin
                                HDFC Bank Customer Assistance
                                I Have ordered food from swifggy like 7 days before any had cancelled the same from Swiggy and they have initiated the refund payment but i havent received the amount any they say that it is pending with your bank and it was like more than 5 days that i haven't received any payment. kindly look into this and refund my payment
                                Tippumahi's reply, Feb 27, 2020
                                **any= and
                                Hi,
                                Myself Vishal Parmar
                                Amount of rs 554.11 has put on hold at 30.12.19 from my account without any reason. When did it will be cleared?

                                I want my money back asap
                                ₹86.22 has been Directly debited from my salary account as dir dbt CHG incl GST on 24/02/2020 without any intimation and reason why this amount is deducted.

                                Why is the interest and charges been deducted again and again by the bank and making tcomsukers charged.
                                IRCTC Ticket booked on 09.02.2020 powered by HDFC (copy attached). Cancelled on 10.02.2020. Refunded by IRCTC on 12.02.2020 (copy attached), the amount not refunded to my Bank of India, Mattuthavani Branch, Madurai till date. please do the needful
                                My HDFC fastag is not working.

                                Unable to login, it shows no record found.

                                When I try to check in the toll plaza it shows blacklisted .

                                Kindly provide support as i am facing very difficulty, or please suggest how to cancel the fastag and get the money back.
                                Hello sir
                                My case no. Is 11347608. Till today no action on malsian branch complaint . Manager and rahul is good person but other staff totly poor service last 6 months
                                I have 5 account in this branch if you not solve my problem i shift my all account to other bank. I have submit compalaint on 14.02.2019
                                Still no work on my complaint
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                                  sanju M.V
                                  from Bengaluru, Karnataka
                                  Mar 2, 2020
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                                  Address: 560300

                                  I had hdfc fastag which was cancelled in month of dec-2019 for which i received refund of rs.184.38. The fastag was cancelled without removing the blacklisting status. Currently i am using paytm fastag which is going to be replaced as the windshield of my car is replaced. Replacement of paytm fastag isn't happening due to the non removal of blacklisting of hdfc fastag which is already cancelled. Repeated request to hdfc customer care[protected] has gone in vain. Please help me by removing the blacklist at the earliest.

                                  Customer id[protected]
                                  Valet id[protected]
                                  Vehicle reg no-ka55n0207
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Mar 02, 2020
                                  HDFC Bank Customer Care's response
                                  Dear Customer,

                                  We regret any inconvenience you may have faced request you to contact our customer care team at[protected]Toll Free) and raise request for the same you may also e mail @ at escalations.[protected]@1pay.in

                                  -Nadia
                                  HDFC Bank Customer Assistance
                                  Mar 04, 2020
                                  Updated by sanju M.V
                                  I have been calling customer care[protected] everyday but nothing has happened in this regards, emails sent to fastag.[protected]@insolutionsglobal.com on 25 Feb 2020 hasn't been answered. Kindly address my concern at the earliest as I am facing lot of hardship and monetary loss for not having a valid fastag. An early resolution in this regard will be highly appreciated.
                                  Customer id[protected]
                                  Valet id[protected]
                                  Vehicle reg no- KA 55 N 0207

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                                    seeratkhan
                                    Mar 2, 2020
                                    Resolved
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                                    Hello sir/ ma'am,

                                    I want to modify my mobile number and add bank details in fastage account. But i want to add other bank details in hdfc fastage. Can we modify the details or close this fastage account and apply for new fastage. How much fastage we apply for on veichle. Kindly confirm me and give me the suggestion so that we updated it as soon as possible.
                                    Apr 6, 2020
                                    Complaint marked as Resolved 
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Mar 02, 2020
                                    HDFC Bank Customer Care's response
                                    Dear Customer,

                                    Please email at fastag.[protected]@insolutionsglobal.com or reach Fastag Team directly at [protected] for better assistance.

                                    -Anay
                                    HDFC Bank Customer Assistance
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                                      Rayn Dutta
                                      Mar 2, 2020
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                                      Address: 6,1,raja s.c mallick rd, poddar nagar, jadavpur, kol-32, Kolkata, West Bengal, 700032

                                      I was at the hdfc atm at jadavpur near 8b bus terminus where i was threatend by the security guard at the atm, he was interfering in between the transaction while i was inside the atm, his behaviour was very rude and odd.
                                      Please take a step for this because he totally doesn't deserves to work the that respective bank and he acts like he owns the place.
                                      Apr 7, 2020
                                      Complaint marked as Resolved 
                                      HDFC Bank customer support has been notified about the posted complaint.
                                      Verified Support
                                      Mar 02, 2020
                                      HDFC Bank Customer Care's response
                                      Dear Customer,

                                      We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                                      -Anay
                                      HDFC Bank Customer Assistance
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                                        Suguna yentra
                                        Mar 1, 2020
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                                        amazon prime, money deducted

                                        I have received a message without otp or password 999rs was deducted to Amazon1258399 from my credit card ending 7445 but that transaction was not made by me. So I have called to the customer care he responded that it was used for Amazon prime. So please take the action and consider it has fraud transaction and refund the money as soon as possible. If not I will no more account holder in HDFC bank....
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