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HDFC Bank Complaints & Reviews

2.9

Updated: Mar 24, 2026

Complaints 32945

Resolved

18420

Unresolved

14525

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Address: SUKHSAGAR NAGAR, Pune, Maharashtra, 411046

Respected sir, mam,
I am jyoti salunke using card of your (Hdfc bank) credit card sinc one year. My card number is. ([protected]) some of personal problems created that's why i can't make payments. I am paying before four months regularly amount.
In this situation no cal from anyone from four months. Now i getting call from. ([protected].) this number and abuse us. Counting cal on my office numbers and eritating to others staff. So rude behaviour and language use.
I m ready to pay just do give me in electrical emi so monthly deducted from my account. Now card is block and i don't want to settlement just give me a time to pay.
Purpose of mail u only that the peoples calling on my office numbers and told them make payment say to me. This is serious so pls get action on this this is requested to u.

Apr 12, 2020

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Mar 09, 2020

HDFC Bank Customer Care's response Dear Customer,

We request you to contact our Debt Management officers at[protected] / 41467902 with regard to your credit card outstanding or for any further clarification.

-Nadia
HDFC Bank Customer Assistance

Verified Support

Mar 11, 2020

HDFC Bank Customer Care's response Dear Customer,

With regard to your credit card we request you to contact our Debt manager at[protected]/41467902.

-Nadia
HDFC Bank Customer Assistance

View replies

S

sushantgupta777

Mar 10, 2020

Hi.

I lost my HDFC food card and I want to block my Previous food card and replace it with a new one. Please transfer the amount to my previous card and put that in the new one. Please help me with the same.

Thanks and Regards
Sushant Gupta
Email ID: sushant.[protected]@tcs.com
Employee ID: 1363545

A

Arun Jaya Immanuel V

Mar 10, 2020

Hi,
My Account has been debited with Rs. 177 from My HDFC Account. on Feb 27

This is what written in statement

INTER-BRN CASH CHG INCL GST 240220-MIR[protected]

i got this after i used my card on SHELL Petrol pump for Rs. 500

S

Suryacomplain

from Khanna, Punjab

Mar 10, 2020

Please provide details of the reason, why my application got rejected.

Application no: 20B[protected]QX

D

DevikiranM

Mar 10, 2020

I just received message from HDFCbank, that they charged 200rs for adjustment entry, how can they charge like that.

as per my fastag transactions, i paid all Toll fee till date.

I dont understand, what is adjustment charge.

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Address: Samruddhi chs plot 134 b2 gorai bridge sector 2 borivli west, 400092

I've sent emails and also contacted several times to cancel the auto debit facility as there was no balance in my hdfc account, still moneytap keep sending the request to my bank which caused me a high banking charges. They also applied their late payment charges. I've sent an email to my bank as well but they still not cancel my auto debit facility and keep adding the charges on my account.

Apr 9, 2020

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Mar 09, 2020

HDFC Bank Customer Care's response Dear Customer,

We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Anay
HDFC Bank Customer Assistance

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F

Filmy Buzz

Mar 10, 2020

Two times amb chrg incloa gst total 531+531=1062 amount cutting has in my account.I hope quickly returned amount in my account.so please kindly resolve the issue.

Y

yadavjyoti24

Mar 10, 2020

ALERT:Rs.721.75 spent via CREDIT Card xx1044 at AMAZON1258399 on[protected]:04:40:27 without PIN/OTP.Not you?Call 1800258

The above credit has happened without pin by HDFC vredt card . Please fix this asap .

K

Kaushik Borkar

Mar 10, 2020

On 4 th March 2020 I made transaction on credit card [protected]. This card is invalid.by mistake made transaction.pkz refund my money to my account.transaction made by phone or.

A

Arpitha Gangadhar

Mar 10, 2020

Amount initiated from myntra for refund not yet received from hdfc bank

T

tarahb

from Mumbai, Maharashtra

Mar 10, 2020

My paper roll is go to last please send me 6 nos of paper roll
My account no is[protected]
Golekha Behera
At-DAITARI
Po-TALAPADA
Dist-KENDUJHAR
Pin-758026
Phone no-[protected]

P

Prasanna Lama

Mar 10, 2020

I have purchased iphone 11 on 29/12/19 from Vijay Sales Gurgaon, Haryana using my Hdfc Bank Credit card for which i was supposed to receive a cashback of 6000/- within 120 days as claimed by Apple & Hdfc,
But till now i have not yet received my cashback amount.

Plz help.

R

Rini Varghese Daniel

Mar 10, 2020

Why was INR 1899 deducted from my account without any prior notice/ reason? It isn't ethical to deducted money from anybody's accojnt without an OTP or permission. It's a breach!

P

priya adwani

Mar 10, 2020

INTER-BRN CASH CHG INCL GST 240220-MIR[protected]
These are the details of the transaction dated 27 February 2020. Please get it more clear with the reason of deduction.
Account number: [protected]
Account type: Saving

I shall look for the positive and elaborate reponse.

F

Ferdinand Indra Rayen

Mar 10, 2020

Kindly arrange to convert our FASTAG from Chassis number to Vehicle Registration Number, it is not working in toll gates.

Customer ID[protected]

Wallet ID - [protected]

Vehicle Number- TN92D0672

Owner Name - Spelmer P Rayen

Reg. Mobile No – [protected]

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I have purchased jewellery in reliance jewels on november 24th 2019 and there is an offer with hdfc credit card/debit card - i have done transaction of rs 25000 using my credit card andshould get cashback of rs 2500 with in 90 days.
But i have completed 110 days, still i didn't receive cashback
T&c-max cashback upto 2500 per card.

Resolution-i am expecting my cashback as i have already completed 90 days

Apr 12, 2020

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Mar 11, 2020

HDFC Bank Customer Care's response Dear Customer,

We regret for the inconvenience. We request you to share the offer e-mail or link or the chargeslip of the transaction to enable us to assist you. Kindly share the details in the following link
Click on https://bit.ly/2Lzhyn3 to submit the details. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

-Nadia
HDFC Bank Customer Assistance

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D

Dineshverma9555

Mar 10, 2020

My registered mob.no.is [protected]
Customer ID.[protected]
HFR01432228

HDFC provide me damaged card. I have complaint many times, I have called many time, I have mailed, but no reply till now. No replacement till now.
What is our faults, sher I go...
Kindly take this mater and reply me.

K

Kiran Gopi

from Hyderabad, Telangana

Mar 10, 2020

I had purchased more than 10000rs in life style in the month of dec19,
Till today I had not got cash back as per offer if I purchase 8000 then we need to get 10% cash back . Request to provide cash back amount

D

Divakarpuro

Mar 10, 2020

Hi,

This is regarding the service 'One assist MFEE', which was activated without informing to my account. this is totally unacceptable and deducted Rs. 1899/-.
Kindly Refund Deducted amount to my account and request you to Cancel the service.

Awaiting for Response.

Regards,
Divakar

K

Ketakee Armarkar

Mar 10, 2020

I have been getting automated calls from HDFC Bank.
Even after blocking several numbers like this ‭+[protected]‬, I get calls from many separate numbers with this code.

I get a minimum of 7-8 calls per day. Kindly look into the matter and stop these calls

V

varun mishra01

Mar 10, 2020

Dear Bank,

I have not yet received the NOC for credit card[protected]). Your customer service team is highly unresponsive. Please send it on urgent basis.The complaint reference number is [protected].

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Address: gudipalamandal,chittoor, Chittoor, Andhra Pradesh, 517132

Dear sir

I have get two-wheeler loan no 2007 through centurion bank chittoor branch. Completed the two-wheeler loan, after completion of my loan. They have told me noc send through by courier but till now i have not receive the noc

We need the noc how to proceed further.

Loan no[protected]

Notel: please find the attachment for final payment details for your reference.

With regards

Hari. R
[protected]

Apr 12, 2020

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Mar 12, 2020

HDFC Bank Customer Care's response Dear Customer,

Thanks for connecting with us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to submit the details. Please mention reference number TT[protected] for us to promptly respond to you via e-mail. Once you receive the auto-generated acknowledgment, please forward the screenshot of the transaction or SMS, along with details of payment.

-Nadia
HDFC Bank Customer Assistance.

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J

Janani Achuthan

Mar 10, 2020

In my sister account, two times ASD charges is debited without prior permission... .pls tell the reason and refund it..not satisfied with the bank activities.. We r from poor background...

P

Pavankkumar

Mar 10, 2020

Ad hoc statement charge ₹118 have been deducted on 29 feb 2020 from my hdfc salary account without any information.

How can bank deduct money without any acknowledgement

So i need clarification from bank or reverse my ₹118 to my account.

Reference No.MIR[protected]

L

Lakshmi Narashiman

Mar 10, 2020

My acc has been debited of 515 ruppes stating ACH debit charge. Very much cheating company. I need refund

S

swarna357

Mar 10, 2020

Hi hdfc bank,
I am writing this is with high priority problem for me which happened yesterday,

There are below deductions from my account,
date:12/02/2020 @INTER-BRN CASH CHG @ amount 177rs

My account number is : [protected]

Please solve this request and return back my amount 177

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I am a hdfc bank credit card holder. The bank has auto debited rs. 1899/- from my credit card number ending with 8844 without my concern on date: 08/03/2020. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1899/-

Oneassist relationship number : 10204547
Name :- sandeep kumar
Mobile no. :- [protected],
Credit card number ending :- 8844

HDFC Bank customer support has been notified about the posted complaint.

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Address: 500085

I bought iphone 11on the date of 29/10/2019 there is cashback of 6000 if purchased through hdfc debit or credit card so i bought it through hdfc debit card there is a maximum limit for the cashback to be recieved i. E.. 120 days i have not recieved till today. Its been more than 120 days when i contact hdfc customer support they aren’t responding so could anyone please resolve the issue

Apr 17, 2020

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Mar 11, 2020

HDFC Bank Customer Care's response Dear Customer,

Kindly find the recent update received regarding iPhone Cashback Posting, We confirm that you are a part of the Winner File. 50100****544 6000 Apple iPhone Cashback will be posted within 10 working days.

-Nadia
HDFC Bank Customer Assistance

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Address: 711102

Dear sir,
Please refer to my s. B. A/c no..[protected] with chetla branch, kolkata.
I got one sms in february that one rd account was opened with rs.1000/- p. M. Deducting from my above mentioned savings accounts on february 05, 2020 and again deducted on march 06, 2020.
I am surprised, as retired rbi agm from mumbai, how such a/c was opened without any application and my signature. It is a kind of fraud. It will be taken care immediately, otherwise i should move to rbi as it should not be allowed in banking practice.
Thanks.
Dipten ghosh
Email [protected]@rbi.org.in
Phone no [protected]

Apr 13, 2020

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Mar 11, 2020

HDFC Bank Customer Care's response Dear Customer,

We confirm our branch official Ms. Shruti Pandey has sent you an e-mail to assist you with your query on[protected]:03.

If you are not satisfied with the resolution, you may write to our senior management, Mr. Sandeep Gautam at HDFC Bank Ltd., E-mail at sandeep.[protected]@hdfcbank.com. Alternatively, you can call on[protected].

-Nadia
HDFC Bank Customer Assistance

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I have been charged from october 2019 till february 2020 for non maintenance rupees 708. I have an salary account so why i have been charged?? I need refund for all the deduction made. If want all salary slip will be provided.

I have also informed my company regarding this but they are unable to do it from there side. They receive confirmation from hdfc that account is already mapped but it seems it still the same. Please need help on this i cant afford to loose such an amount every month.

Thanks you

Husain

Apr 12, 2020

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Mar 08, 2020

HDFC Bank Customer Care's response Dear Customer,

Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share with us your complete concern along with the details of the charges. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

-Anay
HDFC Bank Customer Assistance

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Address: VILLAGE LALINA P.O SANOUR DISTT PATIALA, 147103

My name is baljinder singh and i'm using my hdfc account as slary from last 4-years. This month they had deducted 708 amount from account twice without any notice prior notice. Transction ref no are mir[protected], mir[protected].
I have very low balances in the past also but was neither been charged nor been informed for the same. And to my surprise your bank informed me after deducting the amount which i look as charges as other options left with you to surprise your customers.

HDFC Bank customer support has been notified about the posted complaint.

Mar 08, 2020

Updated by Khamb_Bal i have screen shot of transactions. kindly check and refund my money. Now a days i'm out of funds.

Mar 08, 2020

Updated by Khamb_Bal Hi team,

I didn't recieve any update on complaint. But here in your pprotal it shows resolved. Kindly check and ask HDFC to give resolution on it.

Verified Support

Mar 08, 2020

HDFC Bank Customer Care's response Dear Customer,

We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share your Account No. or Customer ID & registered contact details with the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Anay
HDFC Bank Customer Assistance

Mar 19, 2020

Updated by Khamb_Bal Hi Anay,

I already created same request via HDFC and Ref number is HBL=[protected].
Please do needful and update me.

Regards,
Baljinder.

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Address: Ashram Road Branch, 380009

Date of incident: 24/02/20
Customer id :[protected]
Name: mahipalsinh boradhara
I have my account with hdfc in ahmedabad ashram road branch and i was charged for 118 for three times on the same day as dir dbt chg incl gst[protected]mir[protected] that was uncalled for, charge for nothing and something i have never experience with any other bank. I haven't got a satisfactory response from customer support. Please...

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My name is jhansi. I have a salary account with hdfc. The bank keep deducting asd charges from my account. From past 4 month itself they have deducted rs. 2800from my account,. How can the bank debit any amount without any prior information to their consumer. Before also i have given complaint it was unanswered. Why the bank cannot sort out this issue. Please contact me on at [protected]@gmail.com

. Thanks.

Apr 8, 2020

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Mar 07, 2020

HDFC Bank Customer Care's response Dear Customer,

We can help you with that. Please click on https://bit.ly/2Lzhyn3 to submit the required details along with the details of the charges. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

-Anay
HDFC Bank Customer Assistance

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Dear sir

Today (07/03/2020) i have tried to withdraw rs. 10000/- fro your atm at nelson manickam road, chennai. But, i didn't get my any money came out from atm. But, my account debited rs.10, 000/- immediately. Atm displayed that "your transaction timed out" message came.

My account is in sbi

Hdfatms1awce27fm
A/cx9170
Txn#[protected]

Please kindly credit back my amount in my account immediately.

Apr 13, 2020

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Mar 08, 2020

HDFC Bank Customer Care's response Dear Customer,

Kindly liaise with the Card issuing Bank for further assistance in this regard.

-Anay
HDFC Bank Customer Assistance

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Address: 400064

I have applied for the hdfc fasttag online service on 14th dec 2019. I have already paid the charges i have just received customer id & wallet id but the physical fastag is not received from bank and their customer service number is most of the time busy and if i am lucky enough, they will answer my call saying stay online we are processing your request.

Apr 7, 2020

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Mar 07, 2020

HDFC Bank Customer Care's response Dear Customer,

Please email at fastag.[protected]@insolutionsglobal.com or reach Fastag Team directly at [protected] for better assistance.

-Anay
HDFC Bank Customer Assistance

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Hello team,

I have opened my hdfc salary account through my 1st employer in 2015 and used it till 2016 then i left the job and did not used the account and its been 3 years i dont use that account and tried to contact their customer care to close that account but they started charging the non mantainence. Rbi has the policy that you cant charge any amount from dormant account but they still charging it.
Please take strict action

Apr 10, 2020

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Mar 08, 2020

HDFC Bank Customer Care's response Dear Customer,

I understand the inconvenience. Please click on https://bit.ly/2Lzhyn3 and share the details of the charges along with the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Anay
HDFC Bank Customer Assistance

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Address: #3, Sri Lakshmi Venkateswara Nilayam, Gandhiji road, Ramamurthy Nagar main road, 560016

I missed 2 emi's for the month of jan and feb and the emi amount is 4664.
Including bouncing charges my bank account was in negative balance of 12800.
Befor march 7th i cleared the amount and the emi for march was also there in the acoount.
But now i can see that the amount is deducted twice and even there is a hold of more than 3000 in the account....

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I don't know why there is the deduction of money in my account as my account was opened in zero balance but now they are told me to maintain 10000 as a min balance i don't know why this happened even they had deducted my money 2 time for the month of january and for the month of feb and also hold 538.68 in my account. Is there is any way that i can get my refund.

Apr 16, 2020

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Mar 09, 2020

HDFC Bank Customer Care's response Dear Customer,

We are working on your concern vide Ref ID:[protected] and will revert to you within 4 working days.

-Nadia
HDFC Bank Customer Assistance

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Hdfc bank sent the sms like that-"congratulations! Your completed personal loan app is now accepted. Pls quote ref no.[protected] for any status update -"

After a lot of followups from my rm, who is very slow (I have raised a request to change my rm), i am informed that my pl is rejected due to my cc outstanding. I have never defaulted my cc.
Please provide a justification for this, as if this were conveyed to me earlier, i would have made other arrangements, and now i dont have the time and the required money.

HDFC Bank customer support has been notified about the posted complaint.

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I want to get my relationship manager changed. I am not happy with the service provided by my current manager.
I do not get any reply from the rm proactively, and have to call to remind her in case of any open query twice or thrice.
Many a times, when i call the number, it is not attended, and i get a call back 2 or 3 days later.

I had applied for a pl, and was told it will be processed. After several followups, i was told my pl application is rejected.

My previous rm was very good and prompt.

HDFC Bank customer support has been notified about the posted complaint.

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Address: Kalas malwadi, Pune, Maharashtra, 411015

Respected sir,
Iam really fed up of your collection agency calls they are calling me in regards to the two wheeler loan for hero mastero which i purchased in may 2019.
I would like to inform you that i've cancelled the loan while purchasing the scooter because there was some problem fro your end this waht my dealer told me and asked to do loans from hero fincorp limited i agreed on that and iam paying my emis to hero fincorp on time. While i cancelled loan from you people still iam getting calls that my emi is pending iam really fed up of this, if this thing doesn't stop i will really have to take an action on this. And it will be going on social media too and complaint to consumer forum.
Thankyou.

HDFC Bank customer support has been notified about the posted complaint.

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C

chandni modi

Mar 6, 2020

My transaction hasn’t been credited to my account.

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Hdfc bank — debate rs. 10342 any confirmation and otp

1 review
India
Sameer687 on feb 24, 2020
Mark as resolved

I have received one advitaisment on my instagram (The ridge wallet) this was verified site i was just surfing, i got a massage without any otp your you've spent rs. 10342.15 on hdfc credit card xx6270 at amz*the ridge i haven't any order ridge, i got a mail thanks sameer we have received your order.

Apr 7, 2020

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Mar 06, 2020

HDFC Bank Customer Care's response Dear Customer,

We have reviewed your comments and request you to send us the duly filled and signed form which is available in our web site under the following path to cc.[protected]@hdfcbank.com to enable us to do the needful: Forms Center > Credit Cards > Cardholder Dispute Form

-Zubin
HDFC Bank Customer Assistance

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