HDFC Bank Complaints & Reviews

My amazon refund has not yet been refunded to my account, it's been a year.. Purchase was made february 2019... Amazon tells me that refund has already been initiated and i have to contact hdfc bank customer care.. I have tried a lot with my branch but they couldn't track the number which i gave them, i have attached the picture too from amazon customer care.
Reference number of refund is[protected]

Hi

I have purchased vivo s1 mobile phone at reliance digital, phoenix market city mall, hoodi, whitefield road, bangalore, which had the eligibility of 10% cashback to be received after 90 days, but not yet received after completion.

Purchase date # 24th november 2019
Payment referecen #[protected]
Tax invoice # [protected]

This is not at all expected from hdfc

Hi,

My relationship no : 3879364, I wan't to cancel my membership of Oneassist as I'm not using it at all and my bank is cutting money without any information. My credit card num ends with 1866

I'm requesting you to cancel my plan and refund my money back.

Sir/madam,
I am manager in a nationalised bank. Hdfc authorised agent approached and pursued for credit card, though i informed having hdfc card with average uses of 30000/- per month, but he referred some additional features.
Verification call was made by customer care executive who confirmed approval of application and assured that the card would be issued and delivered within week time.
Now the bank deliberately declined without any reason, though confirmed as stated above. I have excellent record of payment of my existing credit card and never made any default of payment. Moreover am not a defaulter of any financial institution.
The such a negative attitude of the bank will badly effect my reputation and cibil score. Bank is supposed to apprise the reason.
The executive informed me that all requirements for issuance of card stand complied and application was submitted accordingly.
Recording of conversation made with customer care executive, who confirmed the approval and assured to deliver the card within aweek time, be checked and made available.
Such attitude of sales executive of bank to lure the customers and affect their cibil score on rejection, be accounted far and prevented in future.
Decline of my cibil score, likely to be made on such deliberate decline may please be considered and bank be instructed to get it improved.
Sahil suri

I was working in Delhi NCR, but due to very serious issues of my mothers health i returned to my home (Jharkhand). Due to non payment of my credit card bill my account is freezed. I have paid the dues recently but still my account is freezed. Moreover from last 2 years i am just paying the interest of my card. I have be requested multiple of times to convert my balance into EMI but always denied by the bank. Its my request to please unfreeze my salary account and accordingly covert my balance into EMI option so that i can pay my amount.

If you are building something. Build it in a logical way. Firstly hdfc calls me 5 times in a day saying pre-approved loans, & when i want to sign up for dnd or dnc form in this case.

The form https://leads.hdfcbank.com/applications/misc/dnc/dnc.htm says mobile number should start with "9" because of which we are unable to sign up the dnc.

I dont want you calling me daily. Stop calling & for god sake fix your stupid form.

Dear
Sir/madam,

I had two personal loan accounts one from hdfc bank ltd and another from aditya birla financial services ltd of two lakhs each from both banks but i was in need of more funds for my personal use, so i searched online, hence hdfc bank ltd executive approached me via india lends. Hdfc bank ltd executive and india lends executive both advised me for balance transfer of my aditya birla financial services ltd loan to hdfc bank ltd because i had already paid 6 emi of aditya birla financial services ltd loan. They assured me that balance transfer is possible after 6 emi in aditya birla financial services ltd, hence i was agreed for that and i proceeded for that but after disbursal when i received demand draft payable to aditya birla financial services ltd lan-abflnd_pl[protected] from hdfc bank ltd having dd amount rs.1, 81, 015.00/-, i approached to aditya birla financial services ltd for my final settlement via mail, but they closed my case saying that before 12 months its not possible, then i did make call to hdfc bank ltd excutive for either reschedule my loan or disburse amount of dd. They denied and said that its not possible. I told him that after 3 months dd already will be nullified but she did not consider my request. Now situation is that neither aditya birla finance ltd nor hdfc bank ltd doing nothing on my request.
Resulting i am paying emi for that funds which is not utiliised by me. Dd is just a paper for me.

My loan details are as follows:-
Hdfc bank ltd current/new loan, los no.94220538... Of 09 lacs.
Hdfc bank ltd past/old loan, los no.67950088... Of 2 lacs.

Aditya birla finance ltd loan account number. Abflnd_pl[protected]... Of 2 lacs.

So i need resolution of my matter either from hdfc bank ltd as i want my dd amount disbursal into my account or reschedule my loan for five years, otherwise i am not going to pay my emi from march 2020 because i am paying emi both in hdfc and aditya birla finance ltd for unutilised fund.
Now aditya birla finance ltd saying that hdfc did wrong name on dd as it should be aditya birla finance ltd followed by lan instead of aditya birla finacial services ltd followed by lan.

So i need either disbursal of dd amount in my account or reshedule it for five years because i am being suffering from mental torture.

Thanks
With regards
Dr. Raj kumar

I am a hdfc bank credit card holder. The bank has auto debited rs. 1399/- from my credit card number ending with 0080 without my concern on date:27/02/2020. I am not interested about this service and don't want this membership. So cancel the membership and refund this debited amount of rs.1399/-

Oneassist relationship number : 10140895
Name :- hanumantharayappa a
Mobile no. :- [protected]
Credit card number ending :- 0080

I made a round trip from agra to mathura on 14.01.2020 through mahuvan toll plaza. I paid the toll charge in cash ₹155.00 for the whole return trip.

However i shortly received a message from hdfc that my hdfc fastag wallet has been charged for ₹105.

I talked to the customer care and they assured me that the refund will be issued shortly, however they suggested me to write a mail on this email address - fastag. [protected]@insolutionsglobal.com. I wrote the email with receipts attached and sms snapshot given. But no refund was processed even after one month. I called again in feb around 3rd of feb 2020 but i was told to send a reminder but still no resolution. I had to call third time on 27 feb 2020. And this time again the customer care executive sameer hussain told me send a reminder and that due to technical issue for last one month no refund has been processed. But it is to be noted that no technical issue was being reported in the second call. And no escalation to seniors is allowed when i requested them to let me talk to seniors. I have send the reminder again but i don't have any hope if they will process it. It smells like a fraud. Hdfc is set to deduct petty amounts from wallets and hoping customers will give up after two three attempts. Really poor customer service or a well planned fraud is being done.

My fastag is blacklisted on 27/02/2020 due to insufficient funds. But even after recharging 500 it is still showing blacklisted / insufficient funds and low balance also. New recharge is not showing in the portal. And i need to pay cash at toll points.

My customer id is[protected] and wallet id is [protected]

Please do the needful. As i am facing lot of issues at tolls

I had purchased 3 products from amazon on 23rd feb 2020 by paying rs 347 through UPI and then had cancelled one product which costs rs 109. Same day the refund of 109 was initiated by amazon, Refund Ref No[protected] but I have not yet received the amount in my hdfc account. I have contacted amazon and they said to contact the bank. Please do the needful.

HI,

I had applied for Fastag in Dec 2019 but i havent received tag in around 1 month so i have asked customer care for refund and i did it on Jan first week but still waiting for redund. Earlier they said i will receive DD of 500/- but now they are saying that will be refund back to Bank account which i already shared but still no response from hdfc. Worst service from HDFC.

I have purchased an iphone 11 on 12 October 2019 and they told me that I’ll be getting the cash back worth 6000₹ within 120 days of purchase and I haven’t received the cash back yet?
When will i get it back?
I just interacted with the apple and they asked me to contact to bank!
Why do i need to contact?
Is this a forge or something?
It should be credited under my account as soon as possible.

I was told that my credit card is lifetime free and there is no annual or joining fees if i do 4 transaction of rs 500/- each for first 3 months. Accordingly i used the card. But now i get a call from your side that every month rs 750/- will be charged for 2 years as security deposit.
Its misleading and cheating, hence i want to surrender and close the card account.

Used atm on[protected] phulanwa branch ludhiana.
Withdrawal amount 10000rs and found 2000 note in cutting. Which is not acceptable by bank atherosclerosis. I requested them to change this 2000 note. But as per them mr. Simranjeet singh and mam jagmeet kaur they are not responsible for any atm withdrawal issue. Even behaved rude. From last 45min i m sitting in front of them and they are not supporting me.

Cancellation of one assist membership
I am a hdfc bank credit card holder. The bank has auto debited rs. 1899/- from my credit card number ending with 2851 without my full concern on date:01/02/2020. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1899/-

Name :- mohamed bilal
Mobile no:- [protected]
Credit card number ending :- 2851

I have purchased smartphone of 10000 rupees from flipkart through payzapp on 3rd april 2019.
As per 10% cash back offer i was expected to get 1000 rupees cash back after 3months of offer period, now it is almost 9 months but i didn't get cash back. I have called payzapp and hdfc bank customer care so many times i also mailed them but of no use. According to them i must contact bank or smart buy customer care. They also given me smart buy no which is not working. And bank is still looking in to the issue.

I am so called preferred customer of hdfc and mr. Wilsonkumar v is appointed as my relationship manager. This guy is so irresponsible and never respond to any queries. Matter escalated to his seniors many times but they don't bother. Very poor customer support. They given me credit card as lifetime free but got debited rs.2500 + taxes and they do not bother to act on that,... They are cheaters... Never get in trap of hdfc.

I am writing this with regards to my credit card bill payment. My credit card number is [protected]. I recently received a bill of amount rs. 106000.

This is to inform you that i cannot pay this amount as my family has fallen under hard time in recent months, if you could covert my overall outstanding balance into emi for about 1 or 2 year. It would be really great to pay my debts back to you guys. I tried to get help from many people but no one seems to be helpful. As the day goes interest getting. I expect a positive response from you guys.

Please know that i have appreciated the patience and professionalism that your staff has given in this process, and that this correspondence has been sent. I am sincerely obliged to you for your help and corporation. Thank you.

Hdfc bank/recovery team/credit card deptt/collections/debt management
All the people involved have crossed their limits, i have a credit card and going through financial difficulties, and due to medical issues not working and cannot pay my debt as of now. Informed them so many times, but they have started harassing my family who is not responsible to pay my debt. I have all the intentions to pay back what i owe, all i have been asking is time, and never denied paying. Threatening my family will not help but ruin their own image, someone needs to look into this.