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HDFC Bank Complaints & Reviews

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Updated: Dec 9, 2025
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ranjit9676
from Hyderabad, Telangana
Feb 20, 2020
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ach mandate rejected

Address: 500055, Hyderabad, Andhra Pradesh

I have got a personal loan from hdfc bank last month. I have paid my emi through UPI for last month as my ach mandate form was rejected due to signature mismatch. I got a letter from your side last month, stating that ach mandate rejected. Then i dropped a mail to [protected]@hdfcbank.com. But no one responded.
I unable to go to the bank due to personnel problem. I need online support to resolve the problem. Please do needful to resolve...
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Vibhor nassa
Feb 20, 2020
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Address: Sikanderpur, DLF Phase 3, Sector 26, Gurugram, Haryana 122002, Faridabad, Haryana, 122002

I bought amazfit GTR watch from Amazon on 20 Jan 2020. but somehow I didn't like the watch and I refund that watch on 28 January 2020 . after that I had a word with Amazon telecaller name is gurpreet . she told me your amount which is 10099 rupees . will be refunded back in my account and she told mee before transferring amount will give you confirmation call so that you can confirm you want that amount in your Amazon wallet ya in your account from which I have made a payment . but I didn't get any call and they have made a payment in some other account which is not belongs to me .
Bank name is "HDFC Bank "
IFSC CODE- HDFC000679
refund reference number[protected]
refund order ID[protected]
I don't know about this bank account even I have confirmed with my family member this bank account number is not belongs to anyone . I hope you will resolve my problem as soon as possible
+1 photos
Mar 24, 2020
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Feb 21, 2020
HDFC Bank Customer Care's response
Dear Customer,

Thanks for writing to us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to share the required details. Please mention reference number TT[protected] for us to promptly respond to you via email.

-Bejoy
HDFC Bank Customer Assistance
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    Paropkar singh
    Feb 20, 2020
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    Address: Saryan Singh Cplx, Main Bazar, RS Pura, Jammu Cantonment, Jammu and Kashmir 181102, Jammu, Jammu and Kashmir, 181102

    Hello sir my name is PAROPKAR Singh My Account Number is [protected] And My Mobile Number Registered is [protected] sir I am open account in hdfc bank Branch in R.s pura Jammu sir Before open account in hdfc bank A Bank employee Tell me If you maintain the balance for 3 months Credit card issue to you after 3 months But Now 5months over I Apply Credit card 2 times they Are Rejected Bcz No C.P.V Done by Branch Officer Nw I m apply 3rd time And I M So scar Bcz If This Time C.P.V was Not Done My Credit card Reject Once again Kindly help me Plz Call To Bank Branch For Done my C.p.v As Soon As possible I Hope You Solve my Problem Thanks Sir plz help me immediately
    Mar 27, 2020
    Complaint marked as Resolved 
    HDFC Bank customer support has been notified about the posted complaint.
    Feb 21, 2020
    Updated by Paropkar singh
    No update
    Verified Support
    Feb 24, 2020
    HDFC Bank Customer Care's response
    Dear Customer,

    We have noted the concerns expressed in your post. In this regard, we are unable to trace your recent application records with the details provided in your post. Having said this, we request you to provide the following details by visiting the given link https://bit.ly/2Lzhyn3 to enable us to do the needful. 1. Name as mentioned on the application form 2. Date on which the application was submitted 3. Place where the application was submitted 4. E-mail address & City of residence 5. Name and contact details of the executive who collected the application. 6. Mode of application (online link or website details). 7. 16 digit alpha number application reference number. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

    -Zubin
    HDFC Bank Customer Assistance
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      A
      from Mundi, Madhya Pradesh
      Feb 20, 2020
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      Address: 490023

      Dear sir
      I have salary account of HDFC bank since 4 years and some days ago DMAT account had opened without any intimation and rs 1299/- deducted from my account and i did not aware that means some one cheat to me and open trading account.
      i am not satisfied frome the service of the HDFC bank.
      i am not interested in trading account, so please refund my ammout(1299/-).
      +4 photos
      Mar 23, 2020
      Complaint marked as Resolved 
      HDFC Bank customer support has been notified about the posted complaint.
      Verified Support
      Feb 21, 2020
      HDFC Bank Customer Care's response
      Dear Customer,

      Thanks for writing to us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to share the required details. Please mention reference number TT[protected] for us to promptly respond to you via email.

      -Bejoy
      HDFC Bank Customer Assistance
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        Shahbaz Baadi
        Feb 20, 2020
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        Address: Pratap Road, Wankaner, Morbi, Gujarat, Rajkot, Gujarat, 363621

        Hello my name is shahbaz badi and i'm working at wankaner, pratap road, wankaner athdfcbank as bso. My employee id is 227595. I'm working as casa officer but here my superior makes me do clark's work and force me to stay their after 7pm the person who haress the is branch manager amit bhatt (Code:-a9530) and the one who is mostly harresing me and making branch manager do same is deputy manager surpalsinh zala (Code:-s34004) they continuously haress me for that i have also record about their behavior as proof so kindly guide.
        My employee id:227595
        Superior name: surpalsinh zala
        Surpalsinh id code:s34004
        Location: hdfcbank, pratap road, wankaner, morbi, gujarat
        Feb 22, 2020
        Complaint marked as Resolved 
        When Surpalsinh received call from form he told me that forum person says bank staff related issue is not there part of work and manager told me to file case against me because I file a complain in forum after that we had interaction about this Surpalsinh and me that I will take my complain back and he told me that when HR calls I should say that our misunderstanding has been solved with this conversation he assured me that this will not happen again so I should take back my complain. Thou he mailed HR regarding me but I am not sure about content but from my side I believe in him and request to mark my complain as resolved.
        HDFC Bank customer support has been notified about the posted complaint.
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          Sreejesh M
          Feb 20, 2020
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          fastag request is cheating me without results

          Dear team, i have requested fast tag though the hdfc site with my application no:hfro1400314, its on jan 18. Not response till now from team after that even though email say 7 working days. I called customer care this week last week also before last week, they keep on telling its is not dispatched wait for 1 more 7 working days. I really got pissed off with this request and there is no clue whom to approach. Kindly assit....
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          ShrikantChavan
          Feb 20, 2020
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          Address: Bavdhan, Pune, 411021

          I had purchased redmi note 8 pro from mi store (Fc road, pune) on 21st oct 2019. I was told that if i pay the amount by hdfc bank card, i will be eligible for a cashback of rs1500 /- which will be credited within 90 days (30 days). More than 120 days have passed but did not receive the cashback yet. I have invoice and payment slip (Which clearly mentions that i am eligible for cashback of rs 1500/-) with me. Request to provide the cashback as soon as possible.

          My email id: shrikant. [protected]@hotmail.com
          Mar 23, 2020
          Complaint marked as Resolved 
          HDFC Bank customer support has been notified about the posted complaint.
          Verified Support
          Feb 20, 2020
          HDFC Bank Customer Care's response
          Dear Customer,

          Kindly write to http://bit.ly/30tUNFG along with the offer details and the payment slip, to enable us to check and assist further. we are working on your concern vide Ref ID: TT[protected] and will revert to you within 3 working days.

          -Nadia
          HDFC Bank Customer Assistance
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            vignesh1010
            Feb 20, 2020
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            I was harassed on call by an hdfc employee saying i have to make payment for credit card. I had already paid my credit card bills. This person ([protected]) called me on behalf of hdfc bank and spoke to me in a very rude manner. She asked me to pay for the credit card bill which was not even mine. It is a miss from the agent but what about the misbehaviour. I kindly request the forum to look into this issue.
            Mar 27, 2020
            Complaint marked as Resolved 
            HDFC Bank customer support has been notified about the posted complaint.
            Verified Support
            Feb 20, 2020
            HDFC Bank Customer Care's response
            Dear Customer,

            We request you to contact our Debt manager at[protected]/67268002. Alternatively, please feel free to write to us at PriorityRedressalRPM.[protected]@hdfcbank.com, we shall assist you.

            -Zubin
            HDFC Bank Customer Assistance
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              Rakesh Alamsetty
              Feb 20, 2020
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              Address: 560048

              Today morning i got a message from hdfc "dear customer mandate reference no: hdfc[protected] issued to lic housing finance ltd with value rs. 95000.00 and frequency mnth is received today for processing.in case of any issue please get in touch with your branch." i did availed home loan from lic recently but i'm not sure what this message mean. When called hdfc customer care, i was told it's an insurance offer from hdfc and there is nothing to panic. Please let me know if this is correct. If so, please change the message context to something more meaningful.
              Mar 23, 2020
              Complaint marked as Resolved 
              HDFC Bank customer support has been notified about the posted complaint.
              Verified Support
              Feb 20, 2020
              HDFC Bank Customer Care's response
              Dear Customer,

              We wish to inform you that, HDFC Bank Ltd. and HDFC Ltd. are two different entities. From the contents of your e-mail, we understand that your query/ concerns pertain to home loan applied/availed with HDFC LTD. and not HDFC Bank Ltd.

              Hence, we have in good faith forwarded your query/concerns to HDFC Ltd. authorities for further course of action.

              You are henceforth requested to be in touch with HDFC LTD. for resolution of your query/complaint through (URL / Link - https://bit.ly/2kE5Efw) for any Queries / Feedback / Complaints pertaining to HDFC LTD.

              -Anay
              HDFC Customer Assistance
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                Revathy Revz
                Feb 20, 2020
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                I am a hdfc bank credit card holder. The bank has auto debited rs. 2199/- from my credit card number ending with 2752 without my concern on date:03/08/2017. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.2199/-

                Oneassist relationship number : 10060350
                Name :- revathy d
                Credit card number ending :- 2752
                HDFC Bank customer support has been notified about the posted complaint.
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                  Shahbaz Baadi
                  Feb 20, 2020
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                  Address: Pratap Road, Wankaner, Rajkot, Gujarat, 363621

                  Hello my name is shahbaz badi and i'm working at wankaner hdfcbank as bso i'm working as casa officer but here my superior makes me do clark's work and force me to stay their after 7pm the person who haress the most is branch manager amit bhatt (Code:-a2391) and deputy manager surpalsinh zala (Code:-s34004) they continuously haress me for that i have also record about their behavior as proof so kindly guide. It seems they are going to make me leave my job. Kindly guide me as soon as possible
                  Feb 22, 2020
                  Complaint marked as Resolved 
                  When Surpalsinh received call from form he told me that forum person says bank staff related issue is not there part of work and manager told me to file case against me because I file a complain in forum after that we had interaction about this Surpalsinh and me that I will take my complain back and he told me that when HR calls I should say that our misunderstanding has been solved with this conversation he assured me that this will not happen again so I should take back my complain
                  HDFC Bank customer support has been notified about the posted complaint.
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                    Shahbaz Baadi
                    Feb 20, 2020
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                    Resolved

                    Address: Pratap Road, Wankaner, Rajkot, Gujarat, 363621

                    Hello my name is shahbaz badi and i'm working at wankaner hdfcbank as bso i'm working as casa officer but here my superior makes me do clark's work and force me to stay their after 7pm the person who haress the most is branch manager amit bhatt (Code:-a2391) and deputy manager surpalsinh zala (Code:-s34004) they continuously haress me for that i have also record about their behavior as proof so kindly guide.
                    Feb 22, 2020
                    Complaint marked as Resolved 
                    When Surpalsinh received call from form he told me that forum person says bank staff related issue is not there part of work and manager told me to file case against me because I file a complain in forum after that we had interaction about this Surpalsinh and me that I will take my complain back and he told me that when HR calls I should say that our misunderstanding has been solved with this conversation he assured me that this will not happen again so I should take back my complain
                    HDFC Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Feb 20, 2020
                    HDFC Bank Customer Care's response
                    Hi,

                    Please share your employee code, supervisor's name, office location & contact on exit.[protected]@HDFCBank.com. We'll get back!

                    -Anay
                    HDFC Bank Customer Assistance
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                      Umar Niyazi
                      Feb 20, 2020
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                      Resolved

                      Address: TALAB I KALAN HOUSE 1159, 191112

                      How can an individual be set as relationship manager without informing account holder of concern branch and the person who is mannerless and misbehave during conversation on phone calls and now i request higher authorities of hdfc kindly take action against this person and depromote him from his job so that a common account holder of hdfc branch should not suffer.
                      Mar 23, 2020
                      Complaint marked as Resolved 
                      HDFC Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Feb 20, 2020
                      HDFC Bank Customer Care's response
                      Dear Customer,

                      We are working on your concern vide RE:'HBL=[protected]' and will revert to you within 3 working days.

                      -Zubin
                      HDFC Bank Customer Assistance
                      I am not receiving any otp on doing neft/ imps neither via hdfc mobile banking app nor via hdfc net banking on laptop
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                        Venkatã Chiluvuri
                        Feb 19, 2020
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                        Address: L B Nagar, 500074

                        Imps transaction was done on hdfc bank application to icici bank on 18/02/2020 11:03 am able to see acknowledged of transaction as successfull followed by confirmation sms saying xxxxx amount has been debitted. Since then amount has not been credited to beneficiary account.

                        Called customer care/phone banking officer they have infromed to wait for 2 to 3 works. I never had this situation and most critically the amount is urgent for medical requirement for my mother.
                        Mar 23, 2020
                        Complaint marked as Resolved 
                        HDFC Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Feb 20, 2020
                        HDFC Bank Customer Care's response
                        Dear Customer,

                        We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TW[protected] along with the requested details for us to help you with the solution.

                        -Anay
                        HDFC Bank Customer Assistance
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                          Dinesh Satss
                          Feb 19, 2020
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                          Address: cont no ; 9080841842, 632002

                          I Have Purchase Laptop 6/10/2019 At Reliance Mart Vellore Tamilnadu,
                          HDFC Offer 10% Cash back Both Debit & Credit With in 90days

                          But Right Now 100Days Gone I have Not Got Any Updated Regarding This Issue & Many Time Complain to HDFC & Reliance mart But No Proper Response Form HDFC Bank & Reliance Mart ..

                          AM Real Unhappy With the HDFC Bank ( Because Of Poor Reponses )

                          Many Time I have Directly Gone To Register The Issue at HDFC Bank ( Officer Line, Vellore, Tamil Nadu ) But Very Uneducated Employee Are Working There I Think They Don't Know About Cash Back Details .

                          So Pls Chk & Update My issue weather Is Offer is really Available or Not From the Bank

                          pls chk my attached statement file
                          HDFC Bank customer support has been notified about the posted complaint.
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                            kim simte
                            Feb 19, 2020
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                            Address: Gurgaon, New Delhi, Delhi, 110029

                            Hello Sir/Madam,
                            Once again i would like to submit my regrets & inconvinience regarding the processed transfer refund from Amazon with Reference transaction No[protected]. I would be really thankful if you can resolved this in time.
                            With Regards
                            Kimnunnem Simte
                            Complaint ID : 2579349
                            +1 photos
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                              Harmesh222
                              from Bathinda, Punjab
                              Feb 19, 2020
                              Resolved
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                              Resolved

                              The hdfc bank has put a hold on my funds of rupees 23.60 as mirevenue hold through gefu, ac number is
                              Account number: [protected]
                              Ifsc: hdfc0001327
                              Branch: asandh
                              The customer service is not able to give any info on this.
                              First of all it's hard to reach customer service because it takes a alot of time and the ivr options are very difficult and tricky to navigate, after all the effort the customer service is not helpful
                              Mar 29, 2020
                              Complaint marked as Resolved 
                              HDFC Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Feb 20, 2020
                              HDFC Bank Customer Care's response
                              Dear Customer,

                              We would like to inform you that there is an outstanding charge on your account to be recovered. Hence we request you to maintain sufficient balance in your savings account or transfer the same so that the charges can be recovered. For further assistance on your outstanding charges, we request you to visit your account branch.

                              -Zubin
                              HDFC Bank Customer Assistance
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                                Navensel
                                Feb 19, 2020
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                                Resolved

                                Address: Chennai, Tamil Nadu

                                I am currently in chennai and an hdfc account holder since past three years. Since i had required to use credit card, i applied for credit card and paid all the due bills correctly and kept my due bill balance as "zero". Currently i don't need credit card and i have asked to de-activate my credit card two weeks before at hdfc customer care and my relationship manager (Chengalpattu branch - [protected]). They asked me to pay the balance amount of rs 18573/ and asked me to call the customer care again. I payed 18473 and called the customer care again. They again asked me to pay rs 1/ (Very much frustrated). Then i again asked me to pay paid rs 143 and called customer care (+91 [protected]) and they asked me to download the form and send the request to another branch hdfc bank cards division, no 8, lattice road, thiruvanmiyur, chennai (Why they didn't ask me to approach this branch at my first call itself?). I have spoken to many support guys at hdfc credit card. Why each and every one is telling different things to simply deactivate my credit card. Today i again received a message from hdfc to pay "total due of rupees 470". I don't want to use this hdfc service any more and totally not satisfied with their customer support.
                                Mar 25, 2020
                                Complaint marked as Resolved 
                                HDFC Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Feb 21, 2020
                                HDFC Bank Customer Care's response
                                Dear Customer,

                                We are disappointed to understand that you are contemplating to discontinue your credit card relationship with us. Your relationship is important to us and we request you to reconsider your decision of closing the card account giving us an opportunity to be of continuous service to you. If you still wish to close the card account, we request you to forward us a duly signed letter seeking closure of credit card to the following address to enable us to do the needful. HDFC Bank Cards Division, PO BOX # 8654, Thiruvanmiyur P.O., Chennai 600 041. For security reasons, we would not be able to process your request received through e-mail / Post.

                                -Nadia
                                HDFC Bank Customer Assistance
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                                  Sanjitmcet
                                  from Mumbai, Maharashtra
                                  Feb 19, 2020
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                                  Address: Shaktinagar , Dahisar East, Mumbai City, Maharashtra, 400068

                                  Hello,
                                  My name is sanjit das. I have corporate salary account (Custid[protected]. Wanted to open zero balance saving joint account with my wife at anandnagar, dahisar east
                                  Mumbai-400068 branch (Hdfc0000443). We visited there and met with mr. Nooralam khan and his assitance. We described our needs but due to absence of
                                  Original document, we came back and went there after 5 days. Then he told us that i will have to brind my original cheque book and need to provide 5k cheque.
                                  And again we came back and went there after 3/4 days with chque book. Then after waiting there almost 30 min, he told us that all the formalities has been
                                  Completed and i will get my new account within 7 working days. Then after 3 days, my wife (First applicant) receieved a call from that branch and were asked to
                                  Come again and sign another document which is addahr consent form which was missed to be signed in the previous day.

                                  So now can you imagine the lack of information these guys has? I though, this is very basic process they should know but it seems like inspite of working
                                  So many days, they are unknown of all the processes.

                                  Now i decided to not to provide any document and will not go with openning any account in this bank in near future.

                                  I wanted to bring this to your notice so that this type of harassment will not occur to anybody in near future.

                                  Thanks,
                                  Sanjit
                                  HDFC Bank customer support has been notified about the posted complaint.
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                                    varshitha rani
                                    Feb 19, 2020
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                                    Resolved

                                    I am a hdfc bank credit card holder. The bank has auto debited rs. 1899/- from my credit card number ending with 6470 without my concern on date:12/02/2020. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1899/-

                                    Oneassist relationship number : 6269678
                                    Name :- gaggalapalli varshitha rani
                                    Credit card number ending :- 6470
                                    Mar 2, 2020
                                    Complaint marked as Resolved 
                                    I want to continue after Knowing it's benefits
                                    HDFC Bank customer support has been notified about the posted complaint.
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