HDFC Bank Complaints & Reviews

I bought an iPhone at an iworld store and payed using my HDFC debit card in full on 2nd December 2019. I was promised 6000 cashback on the 69000 I payed for the iPhone which was to be credited within 120 days of the it's been time but I haven't received the money in my account the card I used was a rupay debit card. I have attached the receipt along with the complaint please see to that issue.

HDFC Bank customer support has been notified about the posted complaint.

Apr 29, 2020

Updated by Vidhi Joon My complaint is not resolved

Verified Support

Apr 30, 2020

HDFC Bank Customer Care's response Dear Customer,

We can help you with that. Please click on https://bit.ly/2Lzhyn3 to submit the offer details along with the complete concern. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

-Anay
HDFC Bank Customer Assistance.

May 03, 2020

Updated by Vidhi Joon I have already don't that but there was no reply I can send you screenshots also

May 14, 2020

Updated by Vidhi Joon Please the customer service is unreachable by all forms now tell me how to receive the cashback

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Hi,.
We all know that we are facing very difficult situation due to lock down.. But all the hdfc bank are asking the employees to be workaholic at this lockdown situations...in fact they are concerning about only the business and not the humanity... Employees going to office at this lockdown period itself a very big challenges. The company had been forcing the employees in an in human way. At this time asking all the employees to do more number of targets like fd and rd which is totally unacceptable... People are not machines... Humanity is first and then comes next.. So it would be better if the bank not force the employees to be workaholic and the targets shouldn't be considered as an vital one at this lockdown period.. Hope u will also understand the humanity level since you are a human.. Jai hind.

HDFC Bank customer support has been notified about the posted complaint.

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My account number is [protected] is shown mi revenue hold through GFU.wat is that amount please clarify me customer service not responding and please remove in my account if any NACH facilities

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I have bought my i phone 11 with hdfc bank debit card on 21/12/2019 from i pearl store, naranpura, ahmedabad, gujarat. As mentioned by hdfc bank (To receive cashback of 6000 within 90 days from the transactional month end) i haven’t received my cashback till now, it is more than 90 days.. Hope this issue gets resolved and cashback will be credited as soon as possible

Aug 6, 2021

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

May 09, 2020

HDFC Bank Customer Care's response Dear Customer,

Due to the prevailing COVID19 pandemic situation, you may experience a delay in receiving your eligible cashback.

Rest assured, for eligible transactions, cashback disbursements will be done within 30 days post the situation normalizes.

We request your patience and support under these unprecedented circumstances.

-Nadia
HDFC Bank Customer Assistance

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Hi, i have got my salary account in hdfc bank and they have deducted 581 rs from my account as a mirevenue hold, because i withdrew money from other bank's atm.
Now we all know it's a tough time, and lockdown period. And there is no hdfc atm in one km radius from my home.
So we can not roam freely.

Now, as a responsible citizen, what do you expect? Should i find hdfc bank, or should i use the nearest atm?

I used nearest atm for my needs. And i am sure if lockdown extends, i have to do it again.
There is no choice i have.

In short i request you to please return my money. It's not like i did it willingly, it was an emergency for me.

Please consider my complaint/request.

Aug 6, 2021

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Apr 29, 2020

HDFC Bank Customer Care's response Dear Customer,

We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Anay
HDFC Bank Customer Assistance

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Address: 522529

Low I got a message from hdfc bank, used at amazon Rs999, without otp/authorisation.

Please help me out to get my money back, since I have not used my card today.

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I had purchased iphone 11 from apple store on 31st december 2019 using my hdfc bank debit card, at the time of purchase there was a offer from bank for 6000 cash back after 120 days. But its been more than 120 days and i haven't received the cashback yet in my account, if the bank cannot process the services they extent then why should they bring on such scheme. When will i get my refund

May 29, 2020

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Apr 28, 2020

HDFC Bank Customer Care's response Dear Customer,

We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete cashback details. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Anay
HDFC Bank Customer Assistance

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Sir i had ordered 2 product from Amazon.but Amazon refunded my money on 04/04/2020. But hdfc bank not credit that money into my credit card plz help me.
I have Amazon refund reference no also for
Both product .
017987 and another one is
011063
Plz sir help me and today is 28/04/2020
Plz sir do something for me.

Aug 15, 2021

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Apr 29, 2020

HDFC Bank Customer Care's response Dear Customer,

We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the transaction details. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Anay
HDFC Bank Customer Assistance

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Address: bangalore

My money was deducted on 27/04/2020 with the sum of 590 twice that is a total of 1180. Without any notifications which are not at all valid.
This was known to me when i was going through my bank statement and when i wrote a mail and phone i did not receive anything useful. And automatic mail was generated stating it will take 12-15 days for an official to look into it.
And ive already applied for the moratorium facility provided by IDFC BANK in which i have my loan account which was activated and this HDFC bank account is the ECS account for the loan account.This is nlt the way to take money from people during this hard time.

Aug 7, 2021

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

May 09, 2020

HDFC Bank Customer Care's response Dear Customer,

We are looking into your query vide reference number[protected] and will respond to you shortly. Due to the prescribed protocols to curb the spread of COVID19, we are operating with limited staff for customer service. There may be therefore be some delay in responding to your queries and complaints via PhoneBanking, email support and social media channels. We request your patience and support under these unprecedented circumstances.

-Nadia
HDFC Bank Customer Assistance

Dec 12, 2022

Updated by cheUriBuddy Haven't received any response and resolution till now

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C

cheUriBuddy

Dec 12, 2022

Haven't received any response and resolution till now

Reply

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Funds on Hold
Account Number: ********5003
As on Date: 28 Apr 2020
Amount Held By
HDFC Bank (for MiREVENUE HOLD THROUGH GEFU): ₹467.41

In total w payment of ₹500 was deducted as ACH return charges
What is that and why is that?

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Hi hdfc,

My bank account : [protected]

Mirevenue hold through gefu many times amount is deducting from my salary account around 5 to 6k.. These deductions are happening from feb 2020. I inquired in bank, they said first need to clear the due amount then only we got to know. I shocked that how come it is charging like 5 to 6k without knowing bank people...

I have a personal loan with cashe and not paid emi on due date so they have already charged more penalty charges like 8 to 9k in a month only.

I need to stop my all payments through ach or ncs or others. Mohana

Please response as soon as possible.

Thanks,
Jagan mohana

Apr 12, 2022

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

May 15, 2020

HDFC Bank Customer Care's response Dear Customer,

We sincerely apologise for delay in respond to your query. Your query has been shared with concerned team for further action.
Do note, due to the current COVID-19 situation and to prevent further spread of the virus, we are operating with limited staff. It may take us some time to get back to you. We request your patience and support under these unprecedented circumstances.

-Zubin
HDFC Bank Customer Assistance

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Address: Tiruvannamalai

Website: [email protected]

Dear team,
I am raja d from tiruvannamalai (Tamil nadu) i worked on hdfc bank ltd sli department sales officer from 02.06.2014 to 31.05.2018 my pf amount not applied. Still i applied for my pf amount but doesn't shown my passbook. Kindly release my pf amount. I tried more times in my pf account because epfo portal shown expemted establishement pertain in your trust (Ie). So my family situation i request you that pf withdrawal process yourself.
Emp code:124845
Emp name:raja d
Uan no:[protected]
Kindly do the needful

Aug 13, 2021

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Apr 29, 2020

Updated by Raja2020 Member ID MHBAN[protected] pertain to exempted establishment. PF Balance service is not available for Trust.

Verified Support

May 15, 2020

HDFC Bank Customer Care's response Dear Customer,

Please share your employee code, supervisor's name, office location & contact onexit.[protected]@HDFCBank.com. We'll get back!

-Zubin
HDFC Bank Customer Assistance

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R

Raja2020

May 15, 2020

Dear Team,
Emp Name:Raja D

Emp Code:124845

Branch: Tiruvannamalai

Supervisor Name : Karthik M

Reply

U

uppiliyappan sv

Jun 4, 2021

hi sir
my name is uppiliyappan s v
emp.id 149685
uae number[protected]
pension ac number MHBAN[protected]
MY EMAIL ID US.[protected]@GMAIL.COM
MOBILE NUMBER [protected]
Please help me withdraw my pf amount.am in very critical situation

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Address: hyDERABAD

I have received the following sms from bank:

Dear customer mandate reference no: hdfc[protected] issued to bse limited with value rs. 50000.00 and frequency adho is received today for processing.in case of any issue please get in touch with your branch.

I have not given any mandate. Please resolve the issue. Screen shot of the sms is attached herewith. I dont want to invest in any in current situation. Please reslove this issue asap and let me know the status.

Apr 28, 2020

Complaint marked as Resolved

I got a msg from HDFC bank(JD-HDFCBK). i usually get my daily blanance or otps from this bank. Its not 10 digits number and i can't call to them. I visit my branch today and they have taken written request in paper. Thanks Suresh

HDFC Bank customer support has been notified about the posted complaint.

Apr 28, 2020

Updated by spadaga here is the msg i got from HDFC.

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I am unable to login through Netbanking .I am not receiving OTP on my registered email ID .

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I had applied for moratorium on 1st april 2020 and my moratorium request was successful but still my emi got deducted from account without any information

I would need a refund asap as i am unable to reach hdfc customer care

These are my details below

Loan account number 57105202
Loan emi 17, 745.00

I have posted the above query and got this response...

Thank you for writing to us.in case, details provided by you were accurate and your emi moratorium request has been successfully registered, we will refund the emi deducted by 17th april 2020. Thank you for your patience. Stay safe. Bank from home! For further information please visit bit. Ly/2uqcpe7.

-preethi
Hdfc bank customer assistance

Since then nor i got a refund nor any update..
Out of curiosity is this website really of help??

HDFC Bank customer support has been notified about the posted complaint.

May 01, 2020

Updated by Kilarusrikanth I was deducted last month and approaching towards next month too... someone please look into this

May 12, 2020

Updated by Kilarusrikanth No one got back to me till now... unnecessarily wasted time posting information in this website

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I purchased iPhone XR from Aptronix, Bangalore (Phoenix Market city, Whitefield) on 27th December, 2019. The offer was a cashback of Rs. 5000 on HDFC credit cards, within 120 days from the date of purchase. Today is 27th April, 2020. Its been more than 120 days, and I have not received the cashback yet.

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Hi
Myself Sandeep Chaudhary
My Complaint regarding hold of rs 1178.61 from my HDFC Bank acount on the name of MIREVENUE hold through GEFU. I want my money back.

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I have bought my iphone xr with hdfc bank credit card on 7/12/2019. As mentioned by hdfc bank (To receive cashback of 5000 within 120 days from the transactional month end) i haven’t received my cashback till now, it is more than 120 days. I have asked in mobile shopee, they said to check with bank. Hope this issue gets resolved and cashback will be credited as soon as possible.

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Apr 27, 2020

HDFC Bank Customer Care's response Dear Customer,

Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Anay
HDFC Bank Customer Assistance.

May 04, 2020

Updated by Nilesh Jamkhande Reference Number : ESC00160349 This is the reference number I got when registered online complaint on HDFC's site.
Product Credit Card
Issue: Cashback of 5000/- not received.

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Hi i am mintu banik, hdfc hold my rs 534.79 for mirevenue gefu. After call a lot customer service executive didn't giving any positive response.
Account holder: ayan kumar shee
Account number: [protected]
Ifsc: hdfc0003686
Branch: amnan alinagar
Maid: [protected]@gmail.com
Please solve this matter immediately.

Aug 7, 2021

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

May 15, 2020

HDFC Bank Customer Care's response Dear Customer,

We sincerely apologize for the delay in responding to your query. Your query has been shared with the concerned team for further action.
Do note, due to the current COVID-19 situation and to prevent further spread of the virus, we are operating with limited staff. It may take us some time to get back to you. We request your patience and support under these unprecedented circumstances.

-Zubin
HDFC Bank Customer Assistance

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My money was deducted today with the sum of 590 twice that is a total of 1180. Without any notifications which are not at all valid.
This was known to me when i was going through my bank statement and when i wrote a mail and phone i did not receive anything useful. And automatic mail was generated stating it will take 12-15 days for an official to look into it.
What a shame this is.

May 31, 2020

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Apr 28, 2020

HDFC Bank Customer Care's response Dear Customer,

We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the details of the charges and complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Anay
HDFC Bank Customer Assistance

HDFC Bank Complaints & Reviews

File a complaint to HDFC Bank

HDFC Bank reviews & complaints page 470

cashback of 6000 not issued

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company asking the employees to be workaholic

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unregistered

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didn't get my cashback of rs 6000

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deduction of money/mirevenue

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credit card misuse

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hdfc cashback on iphone 11

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mobile money not refund

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unauthorised ach debit return charges

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funds on hold account number: **********5003 as on date: 28 apr 2020 amount held by hdfc bank (for mirevenue hold through gefu): 467.41

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mirevenue hold through gefu

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pf withdrawal

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hdfc bank mandate for debit - frequency adho

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net banking login failure

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hdfc moratorium issue

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cashback not received for purchase of iphone xr from aptronix

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complaint regarding deduction of rs 1178.61 from my hdfc bank acount on the name of mirevenue hold through gefu.

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cashback of 5000 not receiving

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hdfc hold my rs 534.79 for mirevenue gefu

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unauthorized ach debit return charges deducted

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