HDFC Bank Complaints & Reviews

Address: 182 Soni Maheshwari Bhawan, Ganga Sagar A Karni Palace Road, Vaishali nagar, Jaipur, Rajasthan, 302021

Vehicle is at home but i am going to chomu from my two wheeler & register mobile no. Is with me & amount has been deducted from fastag wallet without fastag qr code at toll plaza manesar.

We received message today i. E[protected] for this deduction.

Please find below attachment for more details:-

Vehicle no.:- rj14ca4990
Customer id :[protected]
Wallet id:- [protected]

Thanks & regards
Govind maheshwari
(Hdfc bank customer)

+1 photos

Apr 1, 2020

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Feb 22, 2020

HDFC Bank Customer Care's response Dear Customer,

Please email at fastag.[protected]@insolutionsglobal.com or reach Fastag Team directly at [protected] for better assistance.

-Anay
HDFC Bank Customer Assistance

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Address: NEW COLONY PULWAMA, Pulwama, Jammu and Kashmir, 192301

I received sms from hdfc bank today that rs-1299/- deducted from my credit card to one assist membership fee. Hdfc customer rang information. I dont even know the company and

Please deactivate and refund my money asap
Name: tanveer ahmad thokar
One assist relationship no: [protected]
Hdfc credit card no. Xx5183
Mobile no: [protected]
Email : [protected]@yahoo.com

HDFC Bank customer support has been notified about the posted complaint.

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My register number is [protected] i'm hadfc bank. Hdfc bank block my account without any conformation even i am not a defaulter it's almost 2 years old account and and when i contact nobody give me answer why the blocked it. Now i want to know the reason why hdfc bank block my account please help me asap. Customer service people said visit branch and branch people said talk to customer service. This kind of mental harassment they are doing with me.

Feb 29, 2020

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Feb 24, 2020

HDFC Bank Customer Care's response Dear Customer,

We understand that you have also raised your concerns at the office of the Managing Director vide Reference Number[protected] and you will receive a response from them to your e-mail ID.

Your association is greatly valued by the Bank and will spare no efforts to resolve the matter quickly. Looking forward to your patience and cooperation in the interim.

-Zubin
HDFC Bank Customer Assistance

Verified Support

Feb 24, 2020

HDFC Bank Customer Care's response Dear Customer,

We are working on your concern vide Ref ID:[protected] and will revert to you within 4 working days.

-Nadia
HDFC Bank Customer Assistance

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Sir,

I would like to say that i have a fasttag of axis bank. I have intiated a recharge of 500 through upi id which is netc. [protected]@hdfcbank but the amount not credited to my axis bank fasttag. As i told amount has been gone to hdfc bank fasttag ltd. So kindly refund my money or credit the amount to my axis bank fasttag account.

Receiept of recharge attached.

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HDFC Bank customer support has been notified about the posted complaint.

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Address: 560076

Hi,

My credit card has been closed, could you
Please send me a copy of the “no objection certificate” for closed hdfc bank credit card.
My details are mentioned below:

Name : madhusudhana reddy p
Credit card number : [protected]
Registered mobile number : +91 [protected]
Email id : madhu. [protected]@gmail.com
Date of birth : 10/01/1983 (Dd/mm/yyyy format)
Pan : apvpp4447a

Mar 26, 2020

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Feb 24, 2020

HDFC Bank Customer Care's response Dear Customer,

We request you to refer to the below link and write to us on the queries to enable us to assist you. http://bit.ly/2MJmrJQ

-Zubin
HDFC Bank Customer Assistance

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Address: Kolkata, West Bengal, 700107

I ordered for hdfc fastag on 9.1.20. Application reference no hfr01343534. I received no confirmation mail. On calling customer care they gave a confirmation mail. Today is 43rd day. I till have not received hastag. Everytime i enquired, they told that it is under process. My one friend applied through paytm, he received within 7 days. I am doubting the authenticity of hdfc.

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Hi my name is gomtisharan and i have one hdfc bank credit card since 3 years. Hdfc bank always charge heavy extra amount on each month statement either in the form of interest or late fee. I am fed up today when i look at the statement even after making full amount payment of this card before generating the statement after making call to customer care. They have charged 1830 as a finance charges and when i call to customer care they said sir i am taking your request for reversal but it is depend on bank if they reverse this amount or not. Now my question is if you impose the finance charges even for a single day then how customer can close this card because if he make the payment and after that atleast 48-72 hours required to update this payment in their ststem. During these 2-3 days they again charge interest so it means you can not close this card because always there is some amount due for payment. I would like to request you please provide me contact number of consumer forum so i can call him and can register my complaint for this bank.

HDFC Bank customer support has been notified about the posted complaint.

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Smartbuy website flight deals are way different from what the travel website shows. For eg, a flight costing 10k in travel website is shown as 15k in smartbuy and then 20-30% offers are given. Also there is a price surge always only after you enter all details and are seconds away from payment.
Such a cheating and fraud website, luring customers in name of offers

Mar 24, 2020

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Feb 21, 2020

HDFC Bank Customer Care's response Dear Customer,

I understand the inconvenience. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Anay
HDFC Bank Customer Assistance

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Address: Mumbai City, Maharashtra, 400018

I purchased an iphone almost 4 months back using my hdfc debit card opting for the 6000 rs cashback offer. The cashback was supposed to get credit within 120 days but its been more than that and i haven't recieved my cashback yet. Please help me with this. I have all the required bills with me and the hdfc customer care is not very easy to approach.

Apr 1, 2020

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Feb 26, 2020

HDFC Bank Customer Care's response Dear Customer,

We are working on your concern vide Ref ID:[protected] and will revert to you within 3 working days. -Zubin

-Nadia
HDFC Bank Customer Assistance

Verified Support

Feb 27, 2020

HDFC Bank Customer Care's response Dear Customer,

We would like to inform you that the applicable cashback of Rs. 6000.00 has been already posted to your loan account on[protected]. For further assistance you may click on https://bit.ly/2Lzhyn3 to submit the details. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

-Nadia
HDFC Bank Customer Assistance

View replies

M

Mahisara

Oct 15, 2020

I'm owning HDFC millenia debit card. I found that this card gives 2.5% cashback for online spent. But I have not received any points to redeem. Please help me out with this issue.

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R

RSB Multi

Aug 19, 2021

I purchased an Fridge almost 4 months back using my hdfc debit card opting for the 2500 rs cashback offer. The cashback was supposed to get credit within 90 days but its been more than that and i haven't recieved my cashback yet. Please help me with this. I have all the required bills with me and the hdfc customer care is not very easy to approach.

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P

Pandurang Divate

Oct 4, 2022

I purchased a macbook air on 4/09/2022 when HDFC was giving 6000 cashback on it but 4 months have passed but my cashback didn't credited
My transaction details are
Txn I'd - [protected]
Card owner name - shubham khairnar

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Dear sir/madam,

My name is ashishkumar patel having hdfc bank diners premium credit card.

I received an offer sms from hdfc bank : 15%cashback +10x reward points @amazon great indian festival (21-25th oct) via smartbuy! Use creditcard @hdfc bank festive treats! Hdfcbk.net/jv6dlpo t&c.

10x reward points and 5 % cashback offers applicable if transaction made on amazon or flipkart through smartbuy between 25th to 31st october 2019.

I have completed two transactions of rs 10490 and rs 1122 on 25th and 31st october 2019 respectively on amazon through smartbuy.

I have not received 10x reward points and 5% cashback till date. My registered mobile number with hdfc bank is [protected].

Transaction are available in statement but order i'd is not mentioned in statement. Now escalation team is asking for order i'd which is not mentioned in statement.

In this way, they are harrasing customers and doing cheating in place of providing offer benefits.

Please check and do the needful at the earliest.

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Feb 24, 2020

HDFC Bank Customer Care's response Dear Customer,

We request you to share the offer mailer/offer details along with the header and footer provided from the bank end and Click on https://bit.ly/2Lzhyn3 to enable us to review and assist you accordingly. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

Nadia
HDFC Bank Customer Assistance

Feb 25, 2020

Updated by ashish0470 Dear sir/madam,

I am unable to generate reference number from the link which you shared.

Kindly contact me on [protected]@gmail.com.

I have shared screenshot of both the offers.

My name is Ashishkumar Patel having hdfc bank diners premium credit card.

I received following sms from hdfc bank :

1) 15%cashback +10x reward points @amazon great indian festival (21-25th oct) via smartbuy! Use creditcard @hdfc bank festive treats! Hdfcbk.net/jv6dlpo t&c.

One more offer

2) Rs.500 CashBack just for you @HDFC Bank Festive Treats! To claim, spend Rs.3000 on Amazon/Flipkart from 19 to 31Oct on CreditCard xx3259 hdfcbk.net/a0oRMRv T&C

Still I have not received any benefit from HDFC bank regarding above offers.

I have completed two transactions of rs 10490 and rs 1122 on 25th and 31st october 2019 respectively on amazon through smartbuy.

I have not received 10x reward points and 5% cashback or Rs 500 cashback for second offer till date. My registered mobile number with hdfc bank is [protected].

Transaction are available in statement but order i'd is not mentioned in statement. Now escalation team is asking for order i'd which is not mentioned in statement.

In this way, they are harrasing customers and doing cheating in place of providing offer benefits.

Please check and do the needful at the earliest.

Mar 30, 2020

Updated by ashish0470 Reminder-1

Already I did the the steps and uploaded complain as you instructed.

Still I have not received resolution.

Account/Customer ID: Credit card 3608xxxx3259
Registered Contact Details/Email ID: [protected]
Credit Card Number: 3608xxxx3259

Dear sir/madam,

My name is ashishkumar patel having hdfc bank diners premium credit card.

I received an offer sms from hdfc bank : 15%cashback +10x reward points @amazon great indian festival (21-25th oct) via smartbuy! Use creditcard @hdfc bank festive treats! Hdfcbk.net/jv6dlpo t&c.

10x reward points and 5 % cashback offers applicable if transaction made on amazon or flipkart through smartbuy between 25th to 31st october 2019.

I have completed two transactions of rs 10490 and rs 1122 on 25th and 31st october 2019 respectively on amazon through smartbuy.

I have not received 10x reward points and 5% cashback till date. My registered mobile number with hdfc bank is [protected].

Transaction are available in statement but order i'd is not mentioned in statement. Now escalation team is asking for order i'd which is not mentioned in statement.

In this way, they are harrasing customers and doing cheating in place of providing offer benefits.

Please check and do the needful at the earliest.

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Last year, i opened a demat account and branch manager of hdfc bank, mr bhupinder singh behal promised that this account is completely free of cost and charges for opening account was also reversible. After so much efforts and calling, finally it was reversed. Now, again 885.00 rs (Trans no :[protected] debited from my account[protected] on 12 feb 2020 as depository charges. I request to you to please refund my amount. Following are the...

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Address: F NO 104 SAIRAJENDRA APTS, BANK OF BARODA CLY, GANDHINAGAR, 500080

Fastag not delivered even after a month and cancel request also pending for 7days, not able to apply at other vendors as npci blacklisted vehicle#
Have send mail a week ago, when they said it will do done in 4days, yesterday they said need to do it with otp and done that as well, they said its closed, but i still its same error am getting - blacklisted by npci etc, kindly help me cancel hdfc fasatag and get the amount refunded.
Have raised ticket with hdfc sr[protected].

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Feb 21, 2020

HDFC Bank Customer Care's response Dear Customer,

Please email at fastag.[protected]@insolutionsglobal.com or reach Fastag Team directly at [protected] for better assistance.

-Anay
HDFC Bank Customer Assistance

Feb 24, 2020

Updated by gopalakalle Hi Anay,

As I have already updated here on 21st Feb, I have already mailed to that mail id, can you please suggest what can be done now ?
It's still showing my vehicle as blacklisted because of your in capabilities I am stuck and not able to purchase Fastag for last more than a month !!!

regads
Gopal

Feb 25, 2020

Updated by gopalakalle today also they are saying wait for this week. Am not sure how can HDFC simply lock us like this, am not able to apply else where, after they are incapable of delivering fastag they are proving they are also not capable of simple canceling it.
Kindly suggest whom can we approach to get rid of this problem.

regards
Gopalkrishna kalle

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G

gopalakalle

Feb 21, 2020

Have mailed to that mail id on 13th Feb asking to cancel as per their customer care suggestion, after waiting for two weeks but they didn't cancel. When called yesterday they said I have to do it with OTP, still it's not cancelled...am not able to apply anywhere.

fastag not delivered even after a month and cancel request also pending for 7, days blacklisted vehicle# - Comment #3651031 - Image #0

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Address: Chennai, Tamil Nadu

I am a hdfc bank credit card holder. The bank has auto debited rs. 1899/- from my credit card number ending with 0330 without my concern on date:20/02/2020. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1899/-

Oneassist relationship number : 10088172
Mobile no. :- [protected]
Credit card number ending :- 0330

HDFC Bank customer support has been notified about the posted complaint.

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Address: 110093

I had applied for hdfc home loan and paid a processing fee of ₹5900 but hdfc couldn't fullfill my requirements and any amount was not sanctioned and other that i had applied with another bank and successfully sanctioned and disbursed. Then i asked hdfc to refund my processing fee they said please drop mail on trailing mail and i did that but after several reminders and complaint on hdfc website and grivelance but there is no response and update from there side.
I request to refund my processing fee of ₹5900/- please get in touch with me on [protected]

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Address: B-442, Street no.-1, Ashok Nagar, Delhi, New Delhi, Delhi, 110093

I had applied for hdfc home loan and paid a processing fee of ₹5900 but hdfc couldn't fullfill my requirements and any amount was not sanctioned and other that i had applied with another bank and successfully sanctioned and disbursed. Then i asked hdfc to refund my processing fee they said please drop mail on trailing mail and i did that but after several reminders and complaint on hdfc website and grivelance but there is no response and update from there side.
I request to refund my processing fee of ₹5900/-

Feb 21, 2020

Updated by Gauravjai19 Please get it touch with me on [protected]

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Address: Saryan Singh Cplx, Main Bazar, RS Pura, Jammu Cantonment, Jammu and Kashmir 181102, 181102

Hello sir my name is paropkar singh my account number is [protected] and my mobile number registered is [protected] sir i am open account in hdfc bank branch in r. S pura jammu sir before open account in hdfc bank a bank employee tell me if you maintain the balance for 3 months credit card issue to you after 3 months but now 5months over i apply credit card 2 times they are rejected bcz no c. P. V done by branch officer nw i m apply 3rd time and i m so scar bcz if this time c. P. V was not done my credit card reject once again kindly help me plz call to bank branch for done my c. P. V as soon as possible i hope you solve my problem thanks sir plz help me immediately

Mar 30, 2020

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Feb 25, 2020

HDFC Bank Customer Care's response Dear Customer,

We can help you with that. Please click on https://bit.ly/2Lzhyn3 to submit the complete 16 digit application reference number to review and assist you accordingly. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

-Manoj
HDFC Bank Customer Assistance

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Address: Jaipur, Rajasthan, 302012

I have received an sms, "dear customer mandate reference no: hdfcxxcxxxxxxxxxxx issued to hdfcltd with value rs. 40000.00 and frequency mnth is received today for processing.in case of any issue please get in touch with your branch." i dont know what is it and no bank offcial explained it for me. I paid everthing as per due date. Whenever i call to bank offcials they just say "checking sir, let you know".. While applying the application, all bank offcials were putting thier efforts to complete monthly sales target.. Now nobody pays attention for customer's issues..

Mar 27, 2020

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Feb 21, 2020

HDFC Bank Customer Care's response Dear Customer,

We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Preethi
HDFC Bank Customer Assistance

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Address: Nagpur, Maharashtra, 440018

I have purchased iphone 11 on 11/10/19 from apple store nagpur using my hdfc bank debit card on which i suppose to get rs. 6000.00 cashback after 120 days as claimed by apple & hdfc,
But till today its been more than 120 days & i have not yet received any cashback.
I have registered a complaint in this regard at apple store but they are least bothered about this,
Plz help.

Mar 24, 2020

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Feb 22, 2020

HDFC Bank Customer Care's response Dear Customer,

We are working on your concern vide Ref ID:[protected] and will revert to you within 4 working days. -Zubin

-Bejoy
HDFC Bank Customer Assistance

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Address: Kurnool, Andhra Pradesh, 518002

I hold a hdfc fastag for my four wheeler and i have received a mail notification from hdfc fastag ([protected]@hdfcbank.net) that my account has been debited for rs.285 for adjustment entry on 1/20/2020 6:25:15

Immediately i contacted customer care and raised complaint regarding this to enquire and refund the money as i have not performed any travel on that day.
I have been asked to drop a mail to fastag. [protected]@insolutionsglobal.com with all details.

I have sent mail on 21/01/2020 but i have not received any response for 20 days. So i called again to the customer care and asked the status of my complaint. They asked me to send mail with all details again and so i have sent mail again on 09/02/2020. Also i have raised a service request on hdfc fastag website on 28/01/2020 with sr no sr[protected] and sequence no 30219. This is also still in open status and i believe there is no proper customer service setup for fastag customers to handle these complaints.

And unfortunately either the hdfc bank or npci are ready to address this issue and help to resolve it.

There is no escalation process also for these complaints. Attaching the screenshot of the transaction history of my fastag account which doesnt show any details of this manual adjustment entry transaction.

+1 photos

Mar 24, 2020

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Feb 22, 2020

HDFC Bank Customer Care's response Dear Customer,

Request you to write to https://bit.ly/2v5fP1S mentioning the Fastag reference number, transaction details, and the attachment to enable us to check and assist further. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

-Zubin
HDFC Bank Customer Assistance

Jan 20, 2021

Updated by udayknl89 This issue is not yet resolved by HDFC bank even after an year.

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Address: ROOM NO. 10, DURGA NAGAR CLY, J. V LINK ROAD, Mumbai City, Maharashtra, 400060

Dear team, after working for 2 and half years in hdfc bank, 1 thing that has really not changed is their harrassment,..

This harrassment is in various ways... One of the way is by letting their employees seated late for no reason, without any work,.. Its just a complete harrassment towards their employees.

It's so dissapointing that one side management says that every staffs will leave on time and strict action will be taken against them, and on the other hand the same management is least bothered to know whether their commitments are in place or not,

I used to work in andheri west, shoppers stop branch and you can see it yourself that still the harrassment is on and will go on..

I wanted to bring to your notice so that we all leave on time and can spare atleast some time with our family afterall we all are humans and we all need some peace of mind.

Need some positive feedback on this, thanks.

Regards,
Anup singh,
[protected]

Mar 22, 2020

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Feb 20, 2020

HDFC Bank Customer Care's response Dear Sir,

Please share your employee code, supervisor's name, office location & contact on exit.[protected]@HDFCBank.com. We'll get back.

-Preethi
HDFC Bank Customer Assistance

HDFC Bank Complaints & Reviews

File a complaint to HDFC Bank

HDFC Bank reviews & complaints page 469

without arriving of vehicle (rj14ca4990) at toll manesar amount has been deducted from fastag wallet

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deactivate one assist membership

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my account is blocked without any confirmation

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regarding 500 paid to hdfc bank ltd fastag on google pay [paid 500]

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noc letter for credit card

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applied for fastag on 9th january 2020, till not received on 21st february

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hdfc bank continuously charging extra amount on credit card since last 2 years.

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offers scam

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didn't receive cash back

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credit card offer of october-2019

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depository charges

fastag not delivered even after a month and cancel request also pending for 7, days blacklisted vehicle#

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cancellation of one assist membership

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processing fee is not refunded since last 1 month

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processing fee is not refunded

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credit card rejected 2 times no c. p. v done by branch

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direct payment

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iphone 11 cashback not received

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fastag manual adjustment entry

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late sitting

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