HDFC Bank Complaints & Reviews

My Name is SUPRIYA, I am working from home. I used to have an HDFC bank account loan and credit card. Due to heavy loss in the market, I was zero repay anything due to that all my financial transactions stopped then I left for my home town. Then I received calls regularly for loan repay and credit card payment. I do know what to do when I decide to sell one of my properties and want to close all loans. I am pregnant now because of that I am unable to travel then I request my husband to repay all my loan and for credit card, I have SBI and HDFC to both the BANK I have spoken and said need to close and ask for the settlement than from SBI side they have guided everything over phone and they fixed on this date you have to pay this amount then the settlement letter will be generated, I have paid the said amount and on the same day, they have sent me settlement letter through courier and photo through wats app.
The same way from HDFC Bank I received a call and ask for the settlement and the guy who spoke to me to pay the amount. I have paid and he said that will take some time for the approval. I was waiting for more than a month suddenly received a call saying that your payment is pending, Then I said I have spoken for the settlement and I paid the amount. The Executive telling me that your card was not closed.

Then I called the collection team person who asked to make the payment. His Number is switched off. Now I have raised a complaint and send a mail even to Aditya puri the Owner of the Company no one responded. And one lady from the Grievances team called me and enquire all thing and saying that is your fault do you have proof that we have informed you to make a payment.

I was shocked to hear this how Bank people are behaving to the customers to take loans and the credit card they begging like beggars if we Customers are in any issue with the bank want any help no one is there to help.

I do know how to solve this issue. I don't have money hereafter to pay anything, Can someone pls help me to solve this issue.

Thanks and regards,
P Supriya,

Hi,
My vehicle number - ka01mn8711 was showing blacklist from hdfc since many months, funny part is the wallet was closed, hence i was not able to recharge into that account to remove the blacklist.

I tried opting other operators, they were unable to activate their fastag, since it was blacklisted by hdfc, all the money got wasted.

Finally, i decided to apply new fastag from hdfc itself, atleast to activate the new one, you will have to remove the old blacklist. But its been more than a week over, still no sms / email from hdfc regarding the new fastag.

Please check and update me asap.

I am a hdfc credit card holder. They deducted 1899 rs. From my credit card for activation of some one assist plan. Within 24 hrs i lodged complaint against this. But they've not refunded my money yet. Except this when their official called me she didn't listen to my point completely. I told them to call me after office hours but to my great disappointment their officials always call me during office time. They are taking a very good advantage of my inability of talking to them during office hours. I clearly told them that i wasn't aware of this kind of plan and when their official called me for activation i thought this is some verification call in addition to this i was in office and voice was not clear. Unfortunately plan got activated now when i am telling them repeatedly i'm not interested in this plan and do cancel the plan immediately they are beating about the bush. I am tired of this mental harassment. I think i have made a huge mistake by taking hdfc credit card. I think i have lost my money and it'll be better for me if i chose to block the credit card after clearing my dues.
I request you to understand my situation and help me out.

Few days back, i along with the other student of iit roorkee submitted the application for credit card. The verification and every other thing went smoothly.

Even we all received a message stating that the application is approved in principle. Now, on the hdfc website the application status is showing decline. This is the case not only with me but atleast 15 other students who i talked with.

How come the application of more than 15 students is declined all at once when the hdfc representatives visited our campus and took the application in person?

I have purchased iphone 11 on date 25/10/19 from inspire apple store nagpur and was entitled for 6000 cashback, its been more than 4 months and i have not received cashback for the same i have called the pine labs once but they didn't resolve my problem so i am here for the complaint i also i have the bills and receipts for the same hoping for resolution

Dear sir,

Greeting of the day!!!
It is my painful duty to inform you that your customer service team (Fastag devision) is not working as per t he hdfc standards or you can say as per the expectation of customers when we take the name of hdfc.
Sir i am holding two bank accounts, credit card, life insurance policy of hdfc life, medical policy from hdfc ergo, some fd’s and the mutual funds of hdfc in short i...

To hdfc team,

This is to inform you that we have paid full due amount on last month feb 10, then what is the purpose of charging finance charges rs. 522 and rs.90 gst on feb 16th.. Guys after payment of full due and awaiting for card close, it's unnecessary charges deducting from your end. Really frustrating service we facing from your side always. Check the total available credit card, 16k and we paid on feb 10 and after that it's came to rs. 15, 382. I need immediate refund of rs.618 within monday.

Note: faced very frustrating service from hdfc bank. Should i always pay to you? For unnecessary charges?

I am holding hdfc bank account, i got it activated 1 day back. Today i was using the debit card at a shop, i came to know that the card was blocked. Didnt understand the reason, trying to contact their customer care getting message they work only 8am to 8pm. I caught in a wrost situation, not able to understand what to do. They have wrost customer care. They will never allow you to reach their executive. On net netbanking there is a form with certain types of pre defined queries. Fed up with this.

Why am I seeing this charges of RS: 5.80/-? What does that mean and I do not have any information about it. IVR is confusing and makes yr life difficult. This is my salary account, what is this charge for?

Account Number: [protected]
IFSC: HDFC0001225
Branch: ANNA NAGAR 5TH AVENUE

Hi,

I registered for fastag from hdfc bank on 12-dec-2019 but my address present in hdfc bank account was very old and not working anymore.

I need fastag to be delivered on my new address which is given below. I am chasing you guys from last 2 months to get it delivered on my new address but still not received it. I called customer care 30 times to update my address and get it delivered asap but everytime they told you will get it in next 7 days. Please do the needful and send fastag kit on my new address.

My fastag application no is hfr01062224. Please let me know in case of any concerns.

New address for fastag delivery is :

Shashi moule dixit
House no 18, kaji khera harjinder nagar kanpur - 208007

Thanks
Shashi dixit

I purchased the hdfc life policy (Policy no.:[protected] through raaj malhotra (Mobile number [protected]) who called me and informed that he is an hdfc life employee. He also told me that you will have to pay a single premium of rs 2 lacks in which following benefits will be provided to me:

1. Hdfc life jeevan sanchay plus

2. Hdfc ergo cis health suraksha plus with opd claim coverage (Within 25 working days of...

Sir/madam
This is to inform you that i arjya bose, worked as a bso in hdfc bank, at dumdum park branch kolkata from 16/04/2019 to 30/11/2019. I sincerely request you to provide me with three months salary slip i. E. Of september, october, november on an urgent basis as i am required to submit it. My email id is [protected]@gmail.com
Please contact and resolve my problem on an immediate basis...

My amazon refund has not yet been refunded to my account, it's been a year.. Purchase was made february 2019... Amazon tells me that refund has already been initiated and i have to contact hdfc bank customer care.. I have tried a lot with my branch but they couldn't track the number which i gave them, i have attached the picture too from amazon customer care.
Reference number of refund is[protected]

Hi

I have purchased vivo s1 mobile phone at reliance digital, phoenix market city mall, hoodi, whitefield road, bangalore, which had the eligibility of 10% cashback to be received after 90 days, but not yet received after completion.

Purchase date # 24th november 2019
Payment referecen #[protected]
Tax invoice # [protected]

This is not at all expected from hdfc

Hi,

My relationship no : 3879364, I wan't to cancel my membership of Oneassist as I'm not using it at all and my bank is cutting money without any information. My credit card num ends with 1866

I'm requesting you to cancel my plan and refund my money back.

Sir/madam,
I am manager in a nationalised bank. Hdfc authorised agent approached and pursued for credit card, though i informed having hdfc card with average uses of 30000/- per month, but he referred some additional features.
Verification call was made by customer care executive who confirmed approval of application and assured that the card would be issued and delivered within week time.
Now the bank deliberately declined without any reason, though confirmed as stated above. I have excellent record of payment of my existing credit card and never made any default of payment. Moreover am not a defaulter of any financial institution.
The such a negative attitude of the bank will badly effect my reputation and cibil score. Bank is supposed to apprise the reason.
The executive informed me that all requirements for issuance of card stand complied and application was submitted accordingly.
Recording of conversation made with customer care executive, who confirmed the approval and assured to deliver the card within aweek time, be checked and made available.
Such attitude of sales executive of bank to lure the customers and affect their cibil score on rejection, be accounted far and prevented in future.
Decline of my cibil score, likely to be made on such deliberate decline may please be considered and bank be instructed to get it improved.
Sahil suri

I was working in Delhi NCR, but due to very serious issues of my mothers health i returned to my home (Jharkhand). Due to non payment of my credit card bill my account is freezed. I have paid the dues recently but still my account is freezed. Moreover from last 2 years i am just paying the interest of my card. I have be requested multiple of times to convert my balance into EMI but always denied by the bank. Its my request to please unfreeze my salary account and accordingly covert my balance into EMI option so that i can pay my amount.

If you are building something. Build it in a logical way. Firstly hdfc calls me 5 times in a day saying pre-approved loans, & when i want to sign up for dnd or dnc form in this case.

The form https://leads.hdfcbank.com/applications/misc/dnc/dnc.htm says mobile number should start with "9" because of which we are unable to sign up the dnc.

I dont want you calling me daily. Stop calling & for god sake fix your stupid form.

Dear
Sir/madam,

I had two personal loan accounts one from hdfc bank ltd and another from aditya birla financial services ltd of two lakhs each from both banks but i was in need of more funds for my personal use, so i searched online, hence hdfc bank ltd executive approached me via india lends. Hdfc bank ltd executive and india lends executive both advised me for balance transfer of my aditya birla financial services ltd loan to hdfc bank ltd because i had already paid 6 emi of aditya birla financial services ltd loan. They assured me that balance transfer is possible after 6 emi in aditya birla financial services ltd, hence i was agreed for that and i proceeded for that but after disbursal when i received demand draft payable to aditya birla financial services ltd lan-abflnd_pl[protected] from hdfc bank ltd having dd amount rs.1, 81, 015.00/-, i approached to aditya birla financial services ltd for my final settlement via mail, but they closed my case saying that before 12 months its not possible, then i did make call to hdfc bank ltd excutive for either reschedule my loan or disburse amount of dd. They denied and said that its not possible. I told him that after 3 months dd already will be nullified but she did not consider my request. Now situation is that neither aditya birla finance ltd nor hdfc bank ltd doing nothing on my request.
Resulting i am paying emi for that funds which is not utiliised by me. Dd is just a paper for me.

My loan details are as follows:-
Hdfc bank ltd current/new loan, los no.94220538... Of 09 lacs.
Hdfc bank ltd past/old loan, los no.67950088... Of 2 lacs.

Aditya birla finance ltd loan account number. Abflnd_pl[protected]... Of 2 lacs.

So i need resolution of my matter either from hdfc bank ltd as i want my dd amount disbursal into my account or reschedule my loan for five years, otherwise i am not going to pay my emi from march 2020 because i am paying emi both in hdfc and aditya birla finance ltd for unutilised fund.
Now aditya birla finance ltd saying that hdfc did wrong name on dd as it should be aditya birla finance ltd followed by lan instead of aditya birla finacial services ltd followed by lan.

So i need either disbursal of dd amount in my account or reshedule it for five years because i am being suffering from mental torture.

Thanks
With regards
Dr. Raj kumar

I am a hdfc bank credit card holder. The bank has auto debited rs. 1399/- from my credit card number ending with 0080 without my concern on date:27/02/2020. I am not interested about this service and don't want this membership. So cancel the membership and refund this debited amount of rs.1399/-

Oneassist relationship number : 10140895
Name :- hanumantharayappa a
Mobile no. :- [protected]
Credit card number ending :- 0080