HDFC Bank Complaints & Reviews

Hi team, i have done a transactions of 27, 999 to book a samsung product through samsung site on 9th feb 2020. Money got deducted from my account but product didn't get ordered, when i spoke to samsung customer support executive, he/she says that because of delay from your bank we didn't not receive the amount so we had to cancel the product. Then since 9 days everyday i am trying to contact hdfc bank but i am not able to reach the voice executive, there is no way to reach the executive directly. Then i have written them an escalation email explaining my issue, and i received a system generated email that we will contact you in 2 days.. Now when i reply to that email it says always same, there is not even single word is changed, every-time i am receiving the same email. And i have still didn't receive a single call from hdfc bank.

Any bank takes only 5-7 days to refund the payment. Its been 9 days i am still waiting and i am not getting/seeing any response from the bank's end.

Kindly help me out, i am waiting money to return bank since 9 days badly.

Regards,
Vandana
[protected]
[protected]@gmail.com

Address change request submitted to hdfc bank (Jb nagar branch) on 29th jan'2020. It has been 3 weeks now and i am still following up for the same. Hdfc is not able to solve a simple problem of address change request.
I had visited the bank thrice just to submit the documents required by the bank since the bank employees themselves are not clear on the documentation that what has to be collected for address change request. Still i completed all the formalities required from my end.

I had also written a mail to [protected]@hdfcbank.com (Ref no. - "hbl=[protected]") but still this has not been resolved.

Worst service ever!!

This complaint has not yet been resolved who has intimated that it is resolved. Please give him name so that i can file a complaint against him for giving false information and mental agony.
If this officer has the audacity to say it has been resolved then he is not fit to be an officer.
[resolved] hdfc bank — fastag returned to bank unable to get
Frdywalter on dec 30, 2019
1 review
Poonamallee branch, hdfc bank, poonamallee hdfc bank, indiathis is fredrick castro. I applied for fastag. My application reference number is : hfr675257. It has been sent to my previous address in pllikaranai. The courier person called me and told that he will be sending it back to the hdfc bank. Now i have changed my address in my bank pass book. I am trying all helplines but no one knows whether the card will be sent to my new address.

Please help me to get my card in the new address which has been changed in my bank pass book.

Regards

Fredrick

Lost my credit nearly 10 months back and informed the same to bank and blocked as well

When they are issuing the credit card, they said like it is a life time free credit card

But now after 10 months, they have deducted 1000 rs from my account and still asking me to pay 200.

Dont know why they are cheating like this by deducting money.

Tried to reach the customer care, but no use

I lost my credit nearly 10 months back and informed the same to bank and blocked as well

When they are issuing the credit card, they said like it is a life time free credit card

But now after 10 months, they have deducted 1000 rs from my account and still asking me to pay 200.

Dont know why they are cheating like this by deducting money.

Tried to reach the customer care, but no use

Cancellation of one assist membership
I am a hdfc bank credit card holder. The bank has auto debited rs. 1399/- from my credit card number ending with 2126 without my concern on date:15/02/2020. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1399/-

Oneassist relationship number : 10048223
Name :-balveer meena
Mobile no. :- [protected]
Credit card number ending :- 2126

I'm sukhpal singh from ludhiana punjab
I applied for hdfc fastag online with payment of rs.500, application number hfr01358489 also uploaded the necessary supporting documents and vehicle registration certificate.
After that i received customer id & wallet id on 12/01/2020 through sms and email. Even my wallet was recharged for inr.300. But still i haven't received fast tag sticker.
The tollfree does not work and i'm struggling with fastag as it is going to be mandatory from 15th january onwards.
Mobile number [protected] and vehicle number pb 10 fu 0320

177 rs was debited two times from my account.
3rd party cash txn inc gst 020120-mir200 mir[protected]/01/20 177.00 -
This was debited on january 15th

3rd party cash txn inc gst 200120-mir200 mir[protected]/01/20 177.00

This was debited on 27th january

3rd party cash txn inc gst 130220-mir200 mir[protected]/02/20 177.00
This was debited on 15th feb.

This is totally ridiculous. How can y'all keep taking money like this.

Cancellation of one assist membership
I am a hdfc bank credit card holder. The bank has auto debited rs. 1899/- from my credit card number ending with 0787 without my concern on date:06/02/2020. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1899/-

Oneassist relationship number : 6234263
Name :v naresh
Mobile no. :- [protected]
Credit card number ending :- 0787

Cancellation of one assist membership


Complaint status
[feb 16, 2020]
Hdfc bank customer support has been notified about the posted complaint.
Complaint comments comments updated: jan 16, 2020
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Hi team,

My hdfc fastag application number is hfr845540.

I have applied on 19th dec 2019 and i have received the login credential. However, i have not received the fastag sticker.

I have sent the mails to "support. [protected]@sahaj.co.in" and called the customer but there is no response.

Kindly help me to get the fastag sticker.

My hdfc fastag amount got deducted at least 5 times inspite of my car not passing through toll gate. I complained the same to the customer care many times and sent a mail to fastag. [protected]@insolutionsglobal.com.
No reply yet. Fed up with their response, i removed the tag and purchased a new nhai tag at a pos. I am sharing my bad experience with hdfc bank so that at least others can be cautious with the misuse of their fastag

Submit a complaint
Cancellation of one assist membership
I am a hdfc bank credit card holder. The bank has charges rs.5000/- on my credit card number ending with 9059 without my concern on date:14/02/2020. Bank apply this one assist policy without my confirmation. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount and remove the applied charges rs.5000/-

Oneassist relationship number :?
Name :- aishwarya sanjay thakur
Mobile no. :- [protected]
Credit card number ending :- 9059

Hello sir,
I want to complain about hdfc fastag recharge wallet in which i had sone a recharge of 500 each twice one on 4.2.2020 and another on 5.2.2020 thru phone pe the amt has been deducted from my account but till today that is 15.2.2020 my wallet has not been updated. Tried to reach fastag no but line is always busy.

Pl. Do needful @the earliest.

Best regards

Amarkumar

On 22nd nov, at khalapur toll plaza as fasttag was going to be activated from 1st december we paid toll amount in cash and immediately we also got a message of deduction of rs173/- from fastag wallet. We immediately stopped the vehicle and approached toll booth. It was informed to us that we have to approach customer care of bank.
Please initiate refund of rs.173/- as i have paid toll twice.
I have tried complaining in hdfc fastag customer care several times but no reply. I have also send email to fastag. [protected]@insolutionsglobal.com several times but no reply from there also.
Hdfc fastag customer id[protected]
Wallet id - [protected]
Car registeration no - mh 03 dg 4546
Registered mobile no - [protected]
Registered email id - [protected]@yahoo.co.in

Myself viral pitroda
Branch - ghansoli
Sales officer corporate salary
First my regination date was 18 july 2019
And last working day was 17 august 2019
Then after 90 days i knew that they upload wrong date of 24 july 2019 so that's why they where not giving my salary and relieving letter bt mistake was them
Then after i have submitted new resignation letter of 24 july 2019
Please help me with this has its now such a long time its been 8 months
Didn't get reliving letter and salary till date their is no response regarding this has they told me to submit new relieving letter
Till date their is no response can you help me with
Do the needful
As soon as possible

My hdfc savings account has blocked state from last 1 year.
I recently did my re-kyc for the second time and also visited hdfc bank personally more than twice. I received sms saying my account status has been successfully changed from blocked to active. But when i do online transaction, following is the message received with transaction failure: there is a memo present on the debit account, transaction declined....

Sir/madam,
I would like to make urgent request regarding my pending of rs 2349 which i have ordered a shoes & returned the products due to some issues. According to amazon i have got refunded on 13, feb, 2020. Yet i dn't recieved into my account. So i will be really glad if you could helped me resolve it.
With regards
Kimnunnem simte

From last 15 days i m trying to get the reissue of fast tag but i m not getting the proper responce from the bank side. When we call on the customer care always there is new person - again tell him the complete detail then he replied that with in three working days you problem will be solve but not getting any solution.

Dear sir,

10 day before my car front glass broken. Now i replace new glass so that my fast tag also damaged. I immediately request on customer care for the new sticker and pay rs 100 also by transection. But till date we didnt receive the sticker.

I tried to call on customer care but not getting any response.

My customer id is ;[protected]
Wallet id :- [protected]
Vhickel no - hr 06 az 2759

The user reference number transection is[protected]
Rrn refrence number[protected]

Dated 30 jan 2020

Kindly deliver the new fast tag sticker on the following address as soon as possible:-

Sandeep kumar gupta
H. No -3, behind bus stand, sukhdev nagar, panipat-132103, haryana

Sandeep gupta

[protected]

I was applied for hdfc bank credit card. Application number is 20b[protected]n1 (Suresh chand) my all verifications has been done properly on my residence address but when the executive going on my office address he was going on wrong address and then call to me i was correct him to going right address but he is not came on my correct office address which was given by me in documents also and given wrong feedback to bank for wrong office address and application has been rejected due to his negligence.
Please find the below mention executive details.
Executive name is deepak
Contact no.- [protected]

I am a hdfc bank credit card holder. The bank has auto debited rs. 2599/- from my credit card number ending with 8768 without my concern on date:07/02/2020. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.2599/-

Oneassist relationship number : 3782845
Name :- sabareesh p h
Mobile no. :- [protected]
Credit card number ending :- 8768