HDFC Bank Complaints & Reviews

Date: 18.02.2020

To
The Manager,
HDFC Bank,
Gillander House,
8, Netaji Subhash Road,
1st, Floor, B.B.D Bagh,
Kolkata – 700001.

Sub: Consumer Durable Loan.

Ref: A/c No – [protected].

Dear Sir,

With ref. above it may please be noted that I had taken the above referred loan from your Bank and have already made repayment of 12 no. EMI’s by December, 2019. Out of my 12 EMI’s, 1st 3 Nos. were collected by your representative. Due to non- availability of your representative to collect the EMI’s, balance 9 nos. have been paid by myself in cash thru your Bank. But now I am continuously getting massage that Rs. 475/- is still pending.

I would therefore request you to do the needful to stop the proceeding as I have already made all the EMI’s in full.

Thanking you and looking forward for your immediate action.

Yours faithfully,
Molay Pal

An amount of 542 was held by hdfc. This account of mine is an zero balance account started years ago. Why this amount is been held? Per month an amount of 250 to 300 is been deducted by hdfc for all sought of lame reason.
You guys really plundering money in all means. Tried calling and the ivr takes forever to reach an agent. Theres no clear explanation for the money deducted too

Hi Team,

I got Debit on My Credit Card on 18-Feb-2020 at 12.27 of Amount 930.30 which i have not done.
Kindly resolve the issue. I want to get a refund this amount

Register Emai address - [protected]@gmail.com
Register mobile Number - [protected]

Regards,

ABHIJEET DALE

I have created a fastag account on 13th January 2020 from the HDFC portal. It took for ever to send the sticker. Since I had to travel, I found from my friend that Paytm deliver is quickly. In-fact paytm delivered it in just two days. Therefore requested for refund as I took the tag from an another provider. Even as I write this complaint i'm still waiting to hear from fastag.

When called the customer service number, they speak like machines and don't respond correctly, instead put the call on hold and ask me call back as there system is down or would tell write an email to fastag.[protected]@insolutionsglobal.com. Which I have written, but no response.

When I try to call back they keep telling either system down time or ask me to wait 15 days, 15 working days, wait for the DD will be sent etc is the response. It is so traumatic to speak to these machines which is waste of time.

HDFC Refund reference number SR[protected]

Customer ID is[protected] and
Wallet Id is [protected] from HDFC Bank Limited

I had cleared my two wheeler bike loan in the year 2007. Till now i haven't received the noc from centurion bank of punjab. Loan number ltw[protected]. How can i receive the noc? Bcoz i need to change the owner. The bike is still under centurion bank of punjab. So i can't even the transfer to another person name. Kindly solve my issue. Thank you

Demat account was opened by the telecaller one day and said it would be free but every year for last 4 years depository charges has been deducted but not used a single time but depository charges of 950rs has been deducted every year.
This is first time i checking the account statement and found it has been deducted for 5 years including this year and i didn't even use the demat account for a single time
Please let me know how can i revert it. 2219799

I am a hdfc bank credit card holder. The bank has auto debited rs. 2999/- from my credit card number ending with 0907 without my concern on date:28/02/2020. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.2999/-

Oneassist relationship number :752684
Name :- bimal e b
Mobile no. :- [protected]
Credit card number ending :- 0907

I am a preferred hdfc customer and i had hdfc money back card for around 3 years, but last year i had to go out of india for work and i missed credit card payment for 3-4 months. However, after my return to india i cleared the full outstanding amount and the card is still suspended.

Now i am trying to apply for a new hdfc credit card, but my application is rejected because my current card is suspended from the collection team.
I request you to please clear it and issue ndc, so that i can apply for a new credit card.

Hdfc - customer id[protected]

Hdfc bank team
My fastag has been not receive yet, i applyed 25jan.2020.
Also not any update regarding delevery status via sms or mail from your side. I throw mail 9 feb.2020 at fastag. [protected]@insolutionsglobal.com but till now not recponce.
Name - jogendra kumar
Mob. Number - [protected]
E-mail - [protected]@gmail.com
Application number - hfr01438090

Hi team, i have done a transactions of 27, 999 to book a samsung product through samsung site on 9th feb 2020. Money got deducted from my account but product didn't get ordered, when i spoke to samsung customer support executive, he/she says that because of delay from your bank we didn't not receive the amount so we had to cancel the product. Then since 9 days everyday i am trying to contact hdfc bank but i am not able to reach the voice executive, there is no way to reach the executive directly. Then i have written them an escalation email explaining my issue, and i received a system generated email that we will contact you in 2 days.. Now when i reply to that email it says always same, there is not even single word is changed, every-time i am receiving the same email. And i have still didn't receive a single call from hdfc bank.

Any bank takes only 5-7 days to refund the payment. Its been 9 days i am still waiting and i am not getting/seeing any response from the bank's end.

Kindly help me out, i am waiting money to return bank since 9 days badly.

Regards,
Vandana
[protected]
[protected]@gmail.com

Address change request submitted to hdfc bank (Jb nagar branch) on 29th jan'2020. It has been 3 weeks now and i am still following up for the same. Hdfc is not able to solve a simple problem of address change request.
I had visited the bank thrice just to submit the documents required by the bank since the bank employees themselves are not clear on the documentation that what has to be collected for address change request. Still i completed all the formalities required from my end.

I had also written a mail to [protected]@hdfcbank.com (Ref no. - "hbl=[protected]") but still this has not been resolved.

Worst service ever!!

This complaint has not yet been resolved who has intimated that it is resolved. Please give him name so that i can file a complaint against him for giving false information and mental agony.
If this officer has the audacity to say it has been resolved then he is not fit to be an officer.
[resolved] hdfc bank — fastag returned to bank unable to get
Frdywalter on dec 30, 2019
1 review
Poonamallee branch, hdfc bank, poonamallee hdfc bank, indiathis is fredrick castro. I applied for fastag. My application reference number is : hfr675257. It has been sent to my previous address in pllikaranai. The courier person called me and told that he will be sending it back to the hdfc bank. Now i have changed my address in my bank pass book. I am trying all helplines but no one knows whether the card will be sent to my new address.

Please help me to get my card in the new address which has been changed in my bank pass book.

Regards

Fredrick

Lost my credit nearly 10 months back and informed the same to bank and blocked as well

When they are issuing the credit card, they said like it is a life time free credit card

But now after 10 months, they have deducted 1000 rs from my account and still asking me to pay 200.

Dont know why they are cheating like this by deducting money.

Tried to reach the customer care, but no use

I lost my credit nearly 10 months back and informed the same to bank and blocked as well

When they are issuing the credit card, they said like it is a life time free credit card

But now after 10 months, they have deducted 1000 rs from my account and still asking me to pay 200.

Dont know why they are cheating like this by deducting money.

Tried to reach the customer care, but no use

Cancellation of one assist membership
I am a hdfc bank credit card holder. The bank has auto debited rs. 1399/- from my credit card number ending with 2126 without my concern on date:15/02/2020. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1399/-

Oneassist relationship number : 10048223
Name :-balveer meena
Mobile no. :- [protected]
Credit card number ending :- 2126

I'm sukhpal singh from ludhiana punjab
I applied for hdfc fastag online with payment of rs.500, application number hfr01358489 also uploaded the necessary supporting documents and vehicle registration certificate.
After that i received customer id & wallet id on 12/01/2020 through sms and email. Even my wallet was recharged for inr.300. But still i haven't received fast tag sticker.
The tollfree does not work and i'm struggling with fastag as it is going to be mandatory from 15th january onwards.
Mobile number [protected] and vehicle number pb 10 fu 0320

177 rs was debited two times from my account.
3rd party cash txn inc gst 020120-mir200 mir[protected]/01/20 177.00 -
This was debited on january 15th

3rd party cash txn inc gst 200120-mir200 mir[protected]/01/20 177.00

This was debited on 27th january

3rd party cash txn inc gst 130220-mir200 mir[protected]/02/20 177.00
This was debited on 15th feb.

This is totally ridiculous. How can y'all keep taking money like this.

Cancellation of one assist membership
I am a hdfc bank credit card holder. The bank has auto debited rs. 1899/- from my credit card number ending with 0787 without my concern on date:06/02/2020. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1899/-

Oneassist relationship number : 6234263
Name :v naresh
Mobile no. :- [protected]
Credit card number ending :- 0787

Cancellation of one assist membership


Complaint status
[feb 16, 2020]
Hdfc bank customer support has been notified about the posted complaint.
Complaint comments comments updated: jan 16, 2020
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Hi team,

My hdfc fastag application number is hfr845540.

I have applied on 19th dec 2019 and i have received the login credential. However, i have not received the fastag sticker.

I have sent the mails to "support. [protected]@sahaj.co.in" and called the customer but there is no response.

Kindly help me to get the fastag sticker.

My hdfc fastag amount got deducted at least 5 times inspite of my car not passing through toll gate. I complained the same to the customer care many times and sent a mail to fastag. [protected]@insolutionsglobal.com.
No reply yet. Fed up with their response, i removed the tag and purchased a new nhai tag at a pos. I am sharing my bad experience with hdfc bank so that at least others can be cautious with the misuse of their fastag