HDFC Bank Complaints & Reviews

I had purchased an iphone 11 using the hdfc cashback offer on 03/11/2019 from my hdfc debit card. The offer stated that within 90 days the cashback will be credited in the bank account but it has been more than that and still i have not received the cashback. I am attaching necessary details

Txn id - [protected]
Tvr - [protected]
Email address - [protected]@gmail.com
Ph - [protected]

I have applied for hdfc bank fastag on 222/01/2020 and remitted rs.500/- by online payment. I have recived an email message stating that your fastag has been issued successfully. My application ref. Number. Hfr01423864 till date i have not received the fastag. I am unable to contact them by email nor toll free no. Since both are faulty. Such a poor service from hdfc bank never expected.

I have settled my hdfc credit card in 2014. Now i opened a new account with hdfc and they have put a hold on my account. I spoke to collections team and recovery they don't see any outstanding for me. And nobody is able to get the hold removed from my account.
I am really pissed off and u want to file an fir against hdfc bank as inspite of paying my account is on hold.
I need a resolution for this issue.

Hello Team,

I have cancelled my fastag in december month but still the amount is not refunded to my account/ didn't get any DD for it . I have called and emailed to customer care multiple times but still no response. Every time when I cal to customer care they are saying it is under process but haven't received even a single acknowledgement from them. Not sure why they are keeping our money and not refunding properly. Will they pay penalty for this ? I guess No. Atleast refund our money at the earliest.

Please my details below
Wallet Id: [protected]

I done recharge through payzapp 699 amount date 28/01/2020 mobile number is [protected] vodaphone. But recharge is pending... I still wait i call in payzapp custmer payzapp custmer care is told me recharge is succsess is our side plz call your vodaphone care and tell that... I call in vodaphone care he deny this he tell me not done recharge any kind of this... Then i agin call payzapp care now he says ohk no problem you care in vodaphone care and tell that plz give me in return through mail that the recharge is not done... Then u forward same mail to our custmer care then i ll process to your refund now i call in vodaphone 7-8 time but vodaphone cleary deny that kind of recharge and also said this is not fault by vodaphone... Payzapp is third party app and he is responsible fr your recharge and call payzapp and told it... Now i call in payzapp but payzapp custmer care excutive worst talk to me and full deny to my refund he againt want proof... What i do vodaphone not give me... And payzapp want... I fully furstated what i do where i m going both r dnt knw where is my money and recharge is also. Plz i want to request you refund my amount is 699

Hi, past fifteen years i am reputed customer in hdfc. Dec'19 - i am relieved from my company, so salary not received for 60 days, waiting for settlement amount, i clearly projected to this customer care, but poor response from collection agent, i am searching job,
Either i got the job in next month / settlement amount, i will settle the card account and closed. Till such time give me the excuse from phone torture.

My fastag wallet for vehicle hp06a3459 has been debited with rs 173.00, 35.00 and 57.00 on 7th of feb and today also debited with 173.00 at khalapur and talegaon toll plaza but i am at shimla and never visited the said toll plaza on 7th and today on 8th of feb.
It is requested to verify and reverse the debited amt as shown below in my massage box:

Dear customer, your fastag a/c has been debited for rs. 173 for transaction by vehicle hp06a3459 at toll khalapur toll plaza on[protected]t08:51:53. Balance amount in the a/c is rs. 377 - hdfc bank ltd.

Dear customer, your fastag a/c has been debited for rs. 57 for transaction by vehicle hp06a3459 at toll talegaon toll plaza on[protected]t10:16:53. Balance amount in the a/c is rs. 320 - hdfc bank ltd.

Dear customer, your fastag a/c has been debited for rs. 35 for transaction by vehicle hp06a3459 at toll dehuroad nh48 toll plaza on[protected]t17:36:22. Balance amount in the a/c is rs. 285 - hdfc bank ltd.
Dear customer, your fastag a/c has been debited for rs. 173 for transaction by vehicle hp06a3459 at toll talegaon toll plaza on[protected]t17:48:28. Balance amount in the a/c is rs. 112 - hdfc bank ltd.

Hdfc fastag ko lekar 3month se paresan hun k. Y. C ko apdeted karne ke liye customar care me kitni camplent rese kara di lekin kam nahi karte hai h. D. F. C bank walon ko kai bar call kiya likin bar bar yahi kahte hai ki ho jayega likin hota nahi kiya karun mera mo. No [protected] kai bar ducoment by har copy bhej diya hia uski taraking i'd se check karne par delivered huye hia lekin kaha jata hai ki dubara bhejo aap ke ducoment nahi pahuche pielece solve problam thinks

I went for withdrawal of cash at bank of india atm, railway station, gwalior, mp. I entered the amount of rs. 5000.00 after completing the formalities of the atm. The process of counting the amount was in process in the atm meanwhile there was power cut in the atm and when it was restored after about 15 -20 minutes my money was not dispensed but deducted from my account....

Respected madam/sir,

I am getting threaten on my door step from hdfc employee suman jaiswal. I made his complaint last year as well, and in between as well. I guess hdfc has nothing to do with the life of people. They need their money and can go to any level.

Suman jaiswal came to my place on 7th feb, 2020 and said "jisko bulana bula le, main nahi darta. Monday ko police complaint leke aunga sharafat se sign kardiyo". Wow this is hdfc "the so called reputed bank". I told this guy so many times, we don't even have food to eat. I sold my jewlery and with that i got my last month grocery, milk, and medicine with that. You people are so shameless and insensitive. I am not running anywhere, attending your threatening calls.

This guy suman jaiswal has threatened me if i will not pay him, he will go to my locality people, relatives and tell about all this. Talking to third party is illegal. What do you want that i commit suicide as suman jaiswal is destroying my mental peace.

I have 5 yeard old grandson, he got so afraid of such threats that he was admitted in the hospital.
Who is responsible. Have patience i am not running anywhere. I don;t have money to pay, kill me and take money.

Your executive suman jaiswal is purposefully spoiling my name in front of my neighbors. Sit on the stairs and screem loud. Yesterday without my permission, that too when i was alone at home, he took pictures, and my video. He said "humein bank mein, aur police station me ye deni hoti hai:. Kick this person out from the company. After this i will lodge a complaint against your bank, this guy in women cell, nhrc, and twitter.

Sumjan jaiswal - [protected]

You people are doing all illegal things.

My number : [protected]
Email: [protected]@rediffmail.com

I need a call back on this, adn action against suman jaiswal

Sir, i have bought two iphones one on 9october that is iphone 11, other on 14 october that is iphone 11 pro and i haven’t received any of the promised cash back ..
kindly help me getting my money as soon as possible
Contact details [protected]
[protected]@gmail.com

I have made an online payment of application fee for rs 11000 as on february 2, 2020 using my hdfc debit card. The same got processed successfully as on same day (And it was an otp-based debit), than after this transaction an auto-debit by hdfc bank has been made stating 'mctf 16/01' for the whole / same amt. Of rs 11000 (For which i am totally unaware for which purpose, it has been deducted from my savings a/c)'.

I confirmed from original beneficiary about the same, but they said only 16/01/2019 is charge is applicable to them. Rest they are also unaware of 18/01/2019 deduction of rs 11000/- which has no reference no. As stated in my bank a/c statement.

Dear concern

My immediate supervisor mr. Shakti ranjan swaim (Asm) auto loans odisha is forcing me to resign and harrasshing me by not giving petrol bills, no system and already issued me a termination letter which is not issued by hr. I was working as sales manager auto loans cuttack. One of his colleagues mr. Satyasis mohanty is also entangled with this and mr. Naba mullick is also entangled with this even mr. Rakesh jain is also entangled with this. They have forced me to take hdfc bank car insurance when buying my own car last year in the delivery if car time the showroom manager yltold me that mr. Shakti has told that if i will not take hdfc insurance then i can not take delivery of vehicle then my brother asked him where is the rule if someone is not taking hdfc car insurance then his vehicle will not be delivered though his loan has already been approved through normal process not hr loan. From the very after that day without any valid reason he started harassed me in many ways and dismapped my all channels and harassed me in either or way. He has spoiled my career
Kindly look into the matter and do the needful.

Emp id-u1602
Sales manager
Auto loans
Cuttack.

My self rajiv kumar residing in tirupur, tamilnadu using various hdfc services including banking, home loan, personal loan, jumbo loan and have both savings and current account.

Based on local aristo branch employees request and guidance i had booked hdfc fastag through online on 27th nov 2019.

I got sms on 30th nov 2019 stating that the order is confirmed and i will get the tag within 4 days. But even after 66 days now 7th feb 2020 i havent recieved my tag and ending up stading in big q in tolls.

I even contacted my local branch and there is no proper response. They asked me to contact toll free number and no one picks the call in that. Also the branch employee says it is normal that tag delivery is getting delayed by 1 month and u might get anytime in future. What a iresponsible answer they give to customers.

There is no proper tracking in hdfc websites. I was really shocked by the way hdfc handled fastag implementation. Which is completly a negative remark for such a fantastic banker in records.

Kindly do the needful deliver my tag else return the money so that i shall proceed other options to get.

My customer id:[protected]
Wallet id: [protected]

Regards
Rajiv
[protected]

I am ram babu pandit. From my account 1383 something money debited my account without any information. I am requested to you sir my money credited hurry up pls... And inform that what is the reason of dedused money. Without any information money is debited is prove that hdfc is not believable bank. I requested to you. Pls my complain will be solved fast.

I have bought an item through myntra app through bhim upi and they have processed the refund and the bank hasn't validated the refund yet thus it is not reflected in my account.
Amount - rs. - 1295.00 - bank reference number is[protected]

This is what they quoted me when i complained-

"dear anuj,
I understand your concern regarding the refund of nike men grey flip-flops.

The refund has been successfully processed into bhim upi on 12 dec, 2019 and the amount should have reflected in your account by 12 dec, 2019.

I request you to get in touch with your bank support team with the following reference number/s and request them to validate the refund transaction/s. The contact details of the bank support team will be printed on the flip side of the debit/credit card issued.

Amount - rs. - 1295.00 - bank reference number is[protected]

Some nationalized banks may take more time than normal to credit the amount. If your bank support team is unable to locate the refund with the reference number provided, please dispute the transaction as 'refund not processed' with them. At that time, they will see a pending refund and will follow the path back to our payment processor to locate the refund."

I have bought an item through myntra app through bhim upi and they have processed the refund and the bank hasn't validated the refund yet thus it is not reflected in my account. I have tried resolving it with them and they have generated this reference number which is connected with the refund amount.
Amount - rs. - 1295.00 - bank reference number is[protected]
They have quoted me this -
Dear anuj,
I understand your concern regarding the refund of nike men grey flip-flops.

The refund has been successfully processed into bhim upi on 12 dec, 2019 and the amount should have reflected in your account by 12 dec, 2019.

I request you to get in touch with your bank support team with the following reference number/s and request them to validate the refund transaction/s. The contact details of the bank support team will be printed on the flip side of the debit/credit card issued.

Amount - rs. - 1295.00 - bank reference number is[protected]
Some nationalized banks may take more time than normal to credit the amount. If your bank support team is unable to locate the refund with the reference number provided, please dispute the transaction as 'refund not processed' with them. At that time, they will see a pending refund and will follow the path back to our payment processor to locate the refund.

I have a hdfc fasttag for which i paid 500 rs/-, i received the fastag and after about a month i started receiving methods on money getting dueducted from my fastag account. Upon checking with customer care, they told that wrong fastag has been delivered by mistake. They asked me to write an email with all walletid/customerid/registered vehicle number and mobile number details to fastag. [protected]@insolutionsglobal.com to get it closed and for dispatching a new one.

I have not received any response till date, now the customer care says they can only close it over call but there systems are down so they cannot close it. I have lost an amount of rs 1600 in this process. I want my money back and a new correct fastag.

The bank has put an unnecessary hold of 50778.15 rs on my salary account. Please remove the hold.
And i am not able to do any transaction from this account. Also my amount has been debited as well. I have to take care of medical treatment of my mother in law but since there is a hold on my account which is not linked to any loan or other type of service... I am not able to manage my household expenses. Also i am not able to do any transaction with it. I have been following up from bank since a month but no solution.

Dear team,

I mr. Perumalla govindayya one of the your hfdc credit card customer.

On feb 10th i received one sms from hfdcbk i. E "your hdfc bank giftcard iii y card ending with xxxx2887 has been reloaded wiht inr 10000 on 10-feb-2020 (06.01) pm" without my any request and moreover this is not my present credit card number..

And yesterday night one more message received from hdfcbk like " thanks for using hdfc bank visa gift card iii y card xxxx2287 for inr 10000 at shaja e services on 6-feb-20 (7.02 pm) card bal inr : -0, not you? Call[protected].

This not related my credit card transaction.. Hence i request u pls check and clarify the same immediately.

Regards
Govindayya
[protected]