HDFC Bank Complaints & Reviews

Hi,

I have sent mail to [protected]@hdfc.com (This mail id i got from customer care executive)

Mail sent on jan 13th, 2020.
Sent reminder on jan 18th, 2020.
Sent one more reminder on jan 21st, 2020.

Mail subject: regarding loan payment issue - after receiving amount to loan account, hdfc triggered payment again caused huge fine from axis bank

Mail body:
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My loan account: xxxxxxxx (This is my personal loan)

Amount will get auto debit on 4th of every month from axis bank account.
On dec 4th there are no funds in the account, so payment is not done.

I got message from hdfc on 7th dec 2019 with the payment link to pay the amount rs. 13835, then i have paid amount on 7th dec 2019 through the payment link sent by your bank, hdfc loan account received amount on 8th dec 2019.

My question is:
Hdfc received payment on 8th dec 2019. But again hdfc triggered auto debit from axis bank on 9th dec 2019 for rs.13835

Already you have received the payment, why it got triggered? There are no funds, due to this axis bank charged fine for me.
I am not rich person like hdfc bank, i can pay only 13835 once in a month not twice, i have already paid so my account balance is zero in axis bank.

This is not fare from hdfc bank, i went to hdfc branch those people told we are not responsible, you need to send mail for this, so i am sending mail.
I am having salary account in this bank with 1 lakh salary every month, and check my credit card usages and on-time payments, for sure i will delete the account from your bank if your not accepting your system fault.

Why you sent payment link to pay and after receiving why you triggered auto debt. You should do either of one, send payment link and stop auto debt (Or) don't send payment link to pay and do auto-debt again. I am not rich like you to have amount to pay twice in month.
I have attached all screenshots.
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Hdfc is the bank they don't even give proper reasons if we ask something, they don't even reply to customers, and bank employees don't even have interest to resolve issues.

Dear Team,

The overlimit Rs.500 has been deducted on Oct 17th and Finance charge Rs.589.95 has been deducted on Nov 16th. Then Rs.500 overlimit fee leived on Dec 17th. Totally Rs.1589 charged on card ending with 4375. Please reverse the charges of Rs.1589 ASAP to my credit card. I have been asking EMI payment to whole amount but they are not providing anything to my account, simply taking the amount. This is not good support from thier end. I need Reversal of requested amount, I will preclose full amount within Jan 13th. So requesting you arrange for refund the full amount please.

Again Jan 8th Rs.800 charged for overlimit fee.

NOTE: .Totally Rs. 2389 need to be reversed and after that i will do preclose full amount. Otherwise Im not able to pay fine amount. The support is needed from your end.

They agreed to refund it, I have mail confirmation too. But still they ignoring my mail.

CARD NO : [protected]

I hope it will be solved from your end.

I got a call from an hdfc female call executive, regarding health insurance against my credit card from the following number - [protected] time - 11.52 am today 30th jan 2020 and was told i had to pay a monthly fee. On clarifying i had taken no such service and didn't request for any, the female call executive became extremely rude and inappropriate.
I would like to state clearly that any amount deducted for unauthorised services from my end and uncalled behaviour of this sort will be reported to the rbi and legal action taken from my end.

I had applied for hdfc fastag on 14th of jan, 2020 for which i received my wallet details by 20th jan, 2020. But after that, there has been no communication about the delivery of the card. I have complained numerous times through the hdfc fastag customer care helpline to no effect. I want the card to be dispatched as soon as possible and the tracking details to be shared with me. Please find my application id below:

Hfr01370722

Hello my name is nabin kumar balmiki and my account number is [protected]
Ifsc is hdfc0003756.

Why my money is on hold 1150 rs.
Please let me know why.
And help me out to get my money.

I wish to close my hdfc bank — fastag and get refund. I raised a complaint here and they asked me to contact fastag. [protected]@insolutionsglobal.com but there is no response. Customer care number is also not working.

I am fedup with hdfc the fastag process and service is so poor a leading bank.

I am trying to call the toll free number provided fastag applications since last two days but no one is answering or the number is continuously busy. It is very horrible service from hdfc. How can they have a number which is not working as the customer service number. Worst experience.

Please close my hdfc fastag account and provide refund. I lost my patience.

I had just opened my hdfc salary account and till date i didn't done any transaction than also my balance is rs. -17.70. On the name of mirevenue hold through gefu.

Dear team,

Hello sir, i have been using hdfc bank credit card of vijay kumar for 5 year using card no [protected] my attached mobile no [protected]. I taken insta loan of amount 2lakh 25 thousand after that regular calls from h. D. F. C and i called back on 16 jan 2020 to custmer care then i talked with respected ranjeet kaur then she given some guidance about jumbo loan she said if i closed my insta loan then no charges and g. S. T for the same. So according to the statements emi is 6209 and she told me 5115 rs. She spoke lie for sale and she is apologizes for that but not given a positive response. It would be good i[censored] take this matter serusly and asure me for the future that same things will never happen. So now the extra bill is 6750+ 2395=9145. I am not deposit this amount. I am already bad time of my life. Pls urgent base help me. Ranjit kaur has totlly fraud with me, i want a solution quickly because ranjit kaur has called me from another mobile number [protected]. Whomever he agrees to himself that he has made a mistake. Pls action my mail urgent base. I want to solution quickly regarding refund nd resolve my problem. I am already send mail grievance cell department nd cusumer court. Grievance cell complaint i'd[protected], and i am already discuss high court advocate nd cusumer court regarding my problem.

Regards
Vijay kumar
[protected]

Hello there

I have received an sms today from hdfc bank that rs-1899/- deducted from my credit card to one assist membership fee. This transaction happened without prior notice, neither by phone call, sms or email communication. When checked, i also found that, this see that, this unsolicited transaction happened on 24th jan, 2020 and i received information by sms on 29th jan, 2020. Only one sms, no mail, no other kind of communication. It seems to me that this is just to cover up this dubious transaction. I feel, charging of my credit card and use of my card by the company this way is really a criminal offence.

I want my money back. Else i have to take necessary action both against this company as well as hdfc bank for allowing such things year after year.

Please deactivate and refund my money asap

Name: amitava das

One assist membership i'd : «field29».

Hdfc credit card no. Xx4704

Mobile no: [protected]

Email : [protected]@gmail.com

I am a hdfc bank credit card holder for the past couple of years. The bank has auto debited rs. 1899/- from my credit card number ending with 8197 without my concern on date:18/01/2020. Amount was debited without informing me. I am not interested about this service and don't want this membership.

Please cancel the membership and refund this debited amount of rs.1899 as soon as possible.

Oneassist membership id : 3619491
Name :- vineeth v
Mobile no. :- [protected]
Credit card number ending :- 8197

Dear ma'am/sir

I am pradeep gopalan,

I had applied for a credit card though hdfc bank, meanwhile you had send it to me also through blue dart courier, the awb no. [protected] date - 14/11/2019. My card ending with 9698. It has not been delivered to me, my card returned to chennai office, awb no. [protected] date - 26/11/2019. Please send my hdfc card below address.

My office address
Krones india pvt. Ltd.
Prasad enclave, 118/119, 3rd floor,
5th main, industrial suburb 2nd stage,
Yaswanthpur, bengaluru - 560022, india.

Best regards
Pradeep gopalan
Senior site engineer - mechanic

Krones india private limited,
Prasad enclave, 118/119, 3rd floor
5th main street, industrial suburb 2nd stage
Yeshwanthpur, bangalore-560022 (India)

Mobile : +91 [protected], [protected]
E-mail : pradeep. [protected]@krones.in, [protected]@gmail.com
Internet: www.krones.com

I had purchase my realme 5 pro from realme.com through hdfc bank debit card. Its now 105 days. Cash back is expected to receive after 90 days immediately. Why we need to do complaint or search customer care in the days of digitization, automation???

I hereby requesting to hdfc bank to contact me immediately.

My mobile number - [protected]
Email id - [protected]@gmail.com

I am traveling by khed shivapur toll plaza, satara, maharashtra at 25th january 2020 @ 6.00 o' clock and retruning 26th january 2020 @ 3.00 o'clock, my fastag having balance of rs.1500+ bt they said your fastag blacklisted... The toll employee charges 95/- per side.. I called on toll free no.1033 bt they didn't response to me.. My car no. Mh14hq7022

Hello sir/madam,

I am abhay nalinbhai vora. I was employee of hdfc bank. My employee code : a34684. I was resign on 15 dec, 2018 and the resignation was accepted which screenshot i attach in the mail but till i didn't get the relieving letter it passed almost above 1 year so i request you to please release my reliving latter today itself because i have to give the latter to other company so please release the latter today. I sent the mail yesterday also but till i didn't revert back from your side so i mail it again. It's urgent please try to understand it is my career priority. I send the mail twice to hr but no one is responding i also attach the acceptance letter screenshot please resolve as soon as possible

मेरे कस्टमर आईडी 62451955 में बैंक कर्मचारीयो ने अपने पद का दुरुपयोग करके मेरे नाम के बाद गोपाल लगा दिया है जोकि मेरे आधार कार्ड में ऐसा कौई नाम नही है बैंक में जाने के बाद बैंक कर्मचारी ने इस बात को स्वीकारने को तैयार ही नही व साथ में अभद्र भाषा का प्रयोग किया गया है बैंक कर्मचारीयो की लापरवाही से हमे कठिनाई हो रही है कृप्या करके इसे शीघ्र दूरूस्त करवाया जाए।

I am hdfc credit card holder i want to cancel one assist service on my card they started it without informing me on my card ending with 0450 kindly please stop it i am not intersted in it stop it now and never start it in fiture again

There is a negative balance showing in my account. I have been charged 222 to my account. Details of the 222 is not showing in my bank statement. I need to know why is this been charged to my account and please clear this negative balance. No transaction details are showing for this amount.

Date of incident : 29th jan.
Hdfc account details :

Account number : [protected]

I have paid 1000 rupees to my wallet and when I try first time at toll plaza it shows black listed .I tried to call HDFC bank more that 24 times in different days time I never got a single response form this customer care number[protected] ... I just got fooled ...I lost all the reputation with HDFC bank as my fingers burned very badly .

Hi team,

I am using hdfc bank regalia credit card from last 2.3 years.
When i took this card it was a life time free credit card but this year they imposed an annual charge of rs. 1000.
I mailed them but they are saying, it's mandatory from second year, but i never get any mail nor call regarding this.

I request to take serious steps against them so that they should not harass customers.

Thanks,
Ranjan

Branch harraiya dist bati up
Not have enough employee and previous maneger all thing solve and talk friendly but this time maneger not good always talk atitude...
Last 3 week staff not coprate withrowl and diposit money problem.
Tommrow i am going to branch for close acount ...