HDFC Bank Complaints & Reviews

Dear sir / madam

I had received the fasttag with hdfc account, fasttag is not working i requested for replacement for new fast tag sticker, kindly help me to get fasttag sticker asap thank you.

Customer id :[protected]
I had paid 100 rupees for replacement, bank reference i’d :[protected]

Regards
Sathish kumar n
[protected]

But no response till now

My account number : [[protected]]
I have opened new nre account in hdfc bank.
From past two days unable to transfer money from hdfc to other account using imps as well all the upi apps.
My money has been blocked not able to do anything,
Tried calling customer care many times, all they are telling is everything from their side is fine.
Even wrote multiple mails
Not statisfied with the customer support at all.

This is the worst service of any bank i have used.
Imagine having this issue when there is an emergency.
Customer service is not giving real solution

I am getting the following message when doing imps :
We regret to inform you that we could not complete your transaction. For more details, please contact your nearest hdfc bank branch, or our phonebanking service. You can also write to us at : https://leads.hdfcbank.com/applications/webforms/apply/HDFC_CustomerCenter/Custo...⇄

Thinking of closing my account in hdfc.
This is harassment

I was working in the bank from april 2011 and resigned on 2014. But i don't know my pf account number to withdraw the same. So please help me to get the pf number and i want to know of my last working day of the hdfc bank along with request you to provide me the pf withdrawal form etc to receive my payment from the pf office.

Thanks
Rupak deka
[protected]@yahoo.com
Hdfc emp i'd was - r6868

Sir
I applied for replacement of hdfc fastag on 16/12/2019 for which i have paid rs 100 fees via imps with user ref no:[protected] & rrn ref no:[protected] on 16/12/2019 @10:04 a:m since my original hdfc fastag is torn off due to wear & tear. Transaction for above payment is showing against mine fastag ref no: hfr536894.
Despite my 60-70 calls to call centre they are giving clear picture by taking techincal issue in computer, more rush, etc. U can check my calls at the callcenter
Sir i request u to do the needful to send my relpaced hdfc fastag.
Regards.

To hdfc bank credit card manager,
Pune zone.

I have got a call from hdfc bank for credit card about a month ago, they told me about the offers and benefits then asked about my salary details. After confirming my eligibility for credit card there representative visited my place filling in form and took all my required documents. Couple of days later i got sms with my ref number. Then got 2 3 verification calls one my mobile and office numbers. I have received as letter from bank to which i have to acknowledge with my name/contact number/address details. I did that.

Then thereafter i have not received any further update from bank not a mail or call. Then i called up customer care to enquire about the status. They simply said my application is declined, when i asked for the reason, the answer was don't know or cannot tell you.
This is pathetic and stupid answer, being eligible with authenticate documents they are not giving any reason for my application decline.

I am highly disappointed with hdfc bank service and customer care support.

I want to do settelment of credit card no.[protected]. Name bharat patil. Reason because i am not able pay any further aoumnt because having some hospital emergency at homekindly contact my brother for further procedure i am not able to come [protected] hdfc credit card employee do not bheaviour is very bad please help me out of this i am able pay some 30% amount of my total due for settelment

My self vinay kumar m b, i am using hdfc bank from 2016 as salaried employee.

Loan ref no 44949013

Year 2016 took 1 lac personal loan and in 2017 took top up loan with ref 4896997 in 2017

And closed on aug-2019.

Now i have requirement for loan and applied but unfartunatly got rejected because of ric team updated document fraud telephone bill.

I didn't understanding, how it arise without my knowledge, i took twise loan and cleared both the loan.

Also i have good cibil rating and well maintained credit card bills.

I am really disappointed with this one.

Please check and resolve the issue and process my personal loan application.
Ref[protected]

I applied for fastag for my car no. Tn07ce4254 in velachery, chennai, hdfc branch on[protected] by paying rs.500/-.

Though 57 days have passed, i am yet to receive the fastag or any intimation.

My attempts to contact hdfc fastag customer care no. [protected] has failed as no one attends the calls and we can listen only the recorded music.

When applied i was told fastag will be sent in 15 days time, but now it is 57 days...!

I bought a new vehicle on 7nth jan 2020, and the fastag which i received was already mapped with the mobile number of my sales person. Since then i have been calling repeatedly at your customer care to get my mobile number updated. Every time my details are received and i receive this assurance that it will be updated within 2-3 days. But this has been a total of 17 days now and still there is not update.

What sort of service is this? I'm writing this out of sheer frustration. If you guys cannot update my mobile number then please disable this fastag so that i can go ahead a buy a new one from a more professional service provider.

Details below:
Customer id:[protected]
Wallet id: [protected]
Old mobile no: [protected]
New mobile no to be updated: [protected]

Hope that there is some sane person out there reading this and takes some action.

I have paid my credit card bill on 23-jan2020 but it is not yet reflected in to my credit card. I paid it through hdfc netbanking app only. It is very urgent for me. But it would help the customer if ot does take more than 24 hrs for payment. Even if i contact or to verify where my transaction got stuck up it is not possible either through netbanking app or calling toll free as well. Please help me with this....

I have my account in hdfc bank since 2015 and i used hdfc credit card since 2017 and i have also taken so many product of hdfc bank and i pay my credit card bill on time.
But there if check my credit card transaction you will be amaze to see that there is around rs 10000 charges in last 1 year.
I request you to please waiveoff these charges.

Regards
Mohd avesh
[protected]

I received a call from hdfc bank delhi marketing team, saying i have a top up eligibility for having paid existing loan for 14 months. As i moved out of india in the last 7 months, mentioned the same. They said still loan could be provided as nri category and took the documents required. Later, i was informed as my permanent address is hyderbad, loan need to be logged in hyderabad branch. Again i had to submit all the required documentation. Except my property documents, they have asked for all the documents and i provided the same. After all this process for more than 2 weeks, i was informed that loan process got rejected and reason is i do not have an nri account. If this is only reason, why so much of documentation is asked for. This is just playing with the customers emotions that too with no valid reason.

I have made a payment transaction via payzapp to pay IITB examination fees, amount has been debited from my account, but the transaction from the merchant side got failed. It has been almost 2 months.
Date of incident Nov 13(Rs 1500) and Nov 14(Rs 1500)
Please initiate the refund of Rs 3000.

Hi, i have a hdfc fastag account for which i forgot the login details. I have customer id and wallet id but from the website looks like i cannot do anything. Tried reaching the customer care number but it rings for a while and then says busy. There is no option to email/any other number for raising this issue and their website sucks to the core.in one of the links it says quick top-up but no response after submitting details. Please help me out on this asap.

There is a small correction in my car registration number. I have called call centre 5 times till from last 35 days.

They have told to mail them i have mailed thrice, first mail at 24th dec.2019.

They told to wait 7 working days. Again today they told me the same. Please make correction of car registration number as mh15dm0649 instead of mf15dm0649.

I ordered a new fastag from hdfc online portal. It got delivered to my home. I pasted it and when i tried to pass the toll it showed blacklisted tag.
I had to pay up double fee to pass that toll and then again for the subsequent tolls i had to get in the cash line.
My balance when i received the fastag was rs300 and then i recharged to for 100 to make it rs400.
I tried calling the helpline number for more than 100 times and after 150th call somebody picked up only to tell me that he is having portal issue and won't be able to help me.
I called the hdfc bank customer care as i'm a customer but to my surprise they said that they don't have any info on this and i need to call fastag support.
I repeated the same 100 time calling procedure and after an hour a lady picked up and told me that my fastag was blacklisted but she was not sure why. She told me that she is putting a request to remove it from blacklist and it may take 24-48 hours. I have been calling constantly to check on this but hdfc's fastag support system is immensely poor. I am not even able to put a call today.
I request the hdfc bank to provide a clarity on this and provide a solution asap.

Hi,

The money from my hdfc bank gets debited several time and yet there is no refund from the bank.
1.23 jan 2020-3rd party cash txn inc gst 130120-mir[protected] mir[protected] amount rs 177
2.23 jan 2020 3rd party cash txn inc gst 130120-mir[protected] mir[protected] amount rs 1700

Despite of sending several emails and giving visit to branch office i haven't received the money yet. All the above transactions are not done by me

I applied for hdfc fasttag on 8 jan and the claimed to deliver it within 7 working days, but i haven't received it so far. The helpline number provided by hdfc doesn't work at all, no details from hdfc, and now my patience is running out. It feels like i made a mistake to choose hdfc over other fast tag providers. My recommendation is that don't choose hdfc fast tag at alll and just go for any other provider.

This is majid farid khan.

This is with reference with my very old hdfc credit card number - [protected]. This was an overdue credit card account i had.
Despite of financial difficulties i had managed to clear my dues in the year 2016. However, it has again started appearing in my current cibil report from last 2 months.

I had co-coordinated with mr salil kumar from hdfc back and paid the about of rs 38440 in 3 installments in 2016.

1st installment was in cash for rs 18440 in june 2016.
2nd installment was with cheque for rs 10000 in july 2016
3rd installment was with cheque for rs 10000 in august 2016.

I have sent an email to mr salil kumar in oct 2016 to get noc for the same but received no response.

Hi,
I am facing brn cash txn chgs incl gst for quite a while. It started from last year october month i suppose. Then, it goes on deducted every month an amount of 177 + 144+6.27+67.36+13.37. Besides, today 649 has been deducted for personal loan bouncing chgs. Yes, i have taken personal loan and paid every month 13049/- rupees while i was a salaried person and your deduction was not a concern problem back then. But know i quit the job almost 6 months. So when i quit the job here comes all these taxation a matter of concern plus i have no idea there is a hidden taxation system nor hdfc employee told to me. Since i quit the job it comes very hard to maintain 13049 every month but at least i managed to do it. But with all these charges add more problems and stress to my head. So please look forward to it as your beloved customer and do the needful.