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HDFC Bank Complaints & Reviews

2.9
Updated: Jun 7, 2026
Complaints 32953
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HDFC Bank reviews & complaints page 484

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U
Unnikrishnan GS
Jan 28, 2020
Resolved
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Address: Geethanjali, Trichattukulam Po, Alappuzha, Kerala, 688526

I had applied for hdfc credit card. The card was sent to me via blue dart couriers. But it wasn't delivered to me. I
Got an sms stating that my card was undelivered because of address related issues. When i tracked the courier, the credit card had reached the place rear to my house and i didn't even get a call on my phone asking for my location.
Jan 28, 2020
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Jan 28, 2020
HDFC Bank Customer Care's response
Dear Customer,

Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share the required details along with the last four digits of your credit card no. and complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Preethi
HDFC Bank Customer Assistance
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    S
    Sakshm Vashist
    Jan 27, 2020
    Resolved
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    Resolved

    Address: Sector-100, Noida (U.P), Gautam Buddh Nagar, Uttar Pradesh, 201301

    Hdfc has been cheating since so long. I have a salaried account with hdfc.
    One of my sip was going on and last month due to unavailability of funds, i was charged 590 rupees. This is sheer fraud and such charges were never explained to us. Please refund my money immediately otherwise i am going to close my account. This has happened multiple times and now i can't bear it.
    Mar 3, 2020
    Complaint marked as Resolved 
    HDFC Bank customer support has been notified about the posted complaint.
    Verified Support
    Jan 28, 2020
    HDFC Bank Customer Care's response
    Dear Customer,

    I'll ensure this is taken up promptly. Please click on https://bit.ly/2Lzhyn3 to submit the complete concern. Please mention reference number TT[protected]for us to promptly respond to you via e-mail.

    -Anay
    HDFC Bank Customer Assistance
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      P
      Pranav Borhade
      Jan 27, 2020
      Resolved
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      Resolved

      Address: Telco road , bhosari branch, Pune, Maharashtra

      Cash was deposited my me personally in my account at my home branch then too i was charged 177 rs. The charges were taken off without my notice and when i called the customer care they were like (Ask your branch manager we can't help in this matter)
      Can you tell were should i complain against this and too whom.
      Is this the service you provide too your customers that they can't even deposit money in their own bank account.
      With whom should i talk or give an complaint against this issue.

      Regards,
      Pranav.
      Feb 29, 2020
      Complaint marked as Resolved 
      HDFC Bank customer support has been notified about the posted complaint.
      Verified Support
      Jan 28, 2020
      HDFC Bank Customer Care's response
      Dear Customer,

      Request you to visit the following link to get details for charges:- https://cutt.ly/6rTt0X8

      -Zubin
      HDFC Bank Customer Assistance
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        A
        abhishekbansal7645
        from Mumbai, Maharashtra
        Jan 27, 2020
        Resolved
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        Resolved

        Address: 55 OPPOSITE POLICE STATION KHARKHARI HARIDWAR, Haridwar, Uttarakhand, 249401

        I have applied credit card and one executive from hdfc come to my home and my shop today (27/01/2020) to verify and take my picture but in evening i received that your card was declined i want to know the reason for declining my credit card...

        application number 20a[protected]q2
        name abhishek bansal
        email id [protected]@gmail.Com
        Mar 14, 2020
        Complaint marked as Resolved 
        HDFC Bank customer support has been notified about the posted complaint.
        Verified Support
        Jan 28, 2020
        HDFC Bank Customer Care's response
        Dear Customer,

        We can help with that. Please click on https://bit.ly/2Lzhyn3 to share your application number, mode of application, date of application, complete address of branch if you applied at one, complete name and your contact details. Visit here https://goo.gl/1VtDj3 for help with branch address. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

        -Anay
        HDFC Bank Customer Assistance
        Jan 28, 2020
        Updated by abhishekbansal7645
        I WANT TO KNOW MY REFFERENCE NUMBER TO FILE AN COMPLAINT
        Verified Support
        Feb 02, 2020
        HDFC Bank Customer Care's response
        Dear Customer,

        We can help with that. Please click on https://bit.ly/2Lzhyn3 to share your application number, mode of application, date of application, complete address of branch if you applied at one, complete name and your contact details. Visit here https://goo.gl/1VtDj3 for help with branch address. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

        -Anay
        HDFC Bank Customer Assistance
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          A
          aditya bhushan
          Jan 27, 2020
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          Hdfc put my amount on hold i.e 1600 and this not the first time they did this but when ever i use to ask they say that you are not maintaining your account i am studying abroad so i am not able to contact to that bank please do something regarding this this is 4th time when they put my account balance balance on hold apart this hold balance they deducted maintaince charge that was about 1500
          HDFC Bank customer support has been notified about the posted complaint.
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            M
            Mitesh Limbachiya
            Jan 27, 2020
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            Address: B201,Vrajvilla flats,near bapod polis station,ajwa waghodia road,vadodara, Vadodara, Gujarat, 390019

            I have taken consumer durable loan for washing machine from hdfc in april-2019.My consumer durable loan acct no. is [protected]. In month of January 2020, I have sufficient balance in my bank acct number from which installment Rs.2208 is being debited regularly.Eventhough Calls from hdfc collection branch, ahmedabad comes 4 to 5 times and they force us to pay due amount Rs.121. When I asked Shri Ankit jadhav, hdfc collection branch ahmedabad what is the reason behind remaining due amount evenafter keeping sufficient balance in my bank account and why did He forced us to pay amount, , He did not give us any reason and only told me that you have to pay this amount at earlier basis.Then I also receivef call from Shri Vishnu from hdfc collection branch ahmedabad ans He said that This amount was pending from 4 months. He said me to go at Hdfc, nizampura branch, vadodara and solve this issue, but I have no time to go there.I have also contacted Shri Sachin, employee at HDFC nizampura.He took 7 days in inquiry and did not give me satisfied answer. I have given all the details of my loan acct and debit entry from my bank acct.1 person in my surprise told that Your full installment Rs.2208 has not been paid for january-2020. I have attache herewith screenshot of My consumer durable loan acct number, my bank acct statement in which installment Rs.2208 has been debited on 6-1-2020 and I have sufficient balance on that due date .This is not my fault or mistake.It is mistake of hdfc bank system.So why I pay excess amount for mistake done by your system? If my fault and You are right, then give me reason in written with proff.Otherwise I will not pay any excess due amount.
            Regards...
            HDFC Bank customer support has been notified about the posted complaint.
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              N
              Nithya Anandh
              from Delhi, Delhi
              Jan 27, 2020
              Resolved
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              Resolved

              Address: No 8 krishna swany street pallavaram, 600043

              Amount 25 is getting deducted with the description nwd dec chg (Atm withdrawal charges) eventhough my account was opened as salary account and was said there will be no sur charges for any no of withdrawals from atm other than hdfc. There were no intimation regarding the policy change if any also. This is very bad and unprofessionalism as a reputed worldwide bank shouldn't be doing this.
              Feb 27, 2020
              Complaint marked as Resolved 
              HDFC Bank customer support has been notified about the posted complaint.
              Verified Support
              Jan 27, 2020
              HDFC Bank Customer Care's response
              Dear Customer,

              Thanks for writing to us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to share the required details. Please mention reference number TT[protected] for us to promptly respond to you via email.

              -Bejoy
              HDFC Bank Customer Assistance
              Dear sir,
              I Am all ready notice (complaint and return answer working three days will be return your money with email prof) with out information cutting my money lost week all ready complaint but no action this issue. change my account and every transition i have screen short before and after .

              Note:
              I had submitted the proper application form and sent by speed post to Chennai Credit Card Division as per requirement.for closure of my credit card No ending 8592 and the linked HDFC ERGO personal accident policy No [protected].Although 2 months have elapsed nothing is heard and I am being sent payment notices.
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                M
                Meher Jadhav
                from Mumbai, Maharashtra
                Jan 27, 2020
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                Address: 400068

                Applied for HDFC credit card insta loan. I don't have HDFC bank account so the bank sent a demand draft.

                Hdfc bank delivered my demand draft through uwex courier but there is no website name and contact number on the internet so I couldn't track that demand draft courier.

                Please provide a website and contact number of the courier. I have a tracking number but without website how can I track?

                Tracking number is 38074791.
                HDFC Bank customer support has been notified about the posted complaint.
                Jan 27, 2020
                Updated by Meher Jadhav
                Credit card number: 524181XXXXXX0356

                Loan Id:[protected]

                Approval Email received on 18th Jan 2020.

                Did u receive the dd?
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                  V
                  Vipgarg58
                  Jan 27, 2020
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                  I have applied for fastag replacement about a month ago but when I call to customer care to get the current status, they always says, this is in process and we don't know when it will be delivered to me.

                  I have facing very serious issue regarding this. I have charges twice 2 times at toll plaza as my current fastag got damaged.

                  This is my wrost ever experience with any partner.

                  Even you charged me Rs 100 for replacement but your bad services are as it is.

                  Hope you will look into this matter and get back soon
                  HDFC Bank customer support has been notified about the posted complaint.
                  Jan 29, 2020
                  Updated by Vipgarg58
                  Can someone reply on this?
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                    S
                    skandit sharma
                    Jan 27, 2020
                    Resolved
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                    Resolved

                    Address: Pune, Maharashtra

                    Hi team,

                    As the subject itself states that hdfc bank recovery agent is harrasing me by calling 20 to 30 calls in 3 hours time.

                    This is really annoying evertime this happens i have been paying my dues / pending payment on the given time however this is high time now.

                    I hope this complaint would be taken seriously.

                    Kind regards
                    Skandit
                    [protected]
                    Feb 27, 2020
                    Complaint marked as Resolved 
                    HDFC Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Jan 27, 2020
                    HDFC Bank Customer Care's response
                    Dear Customer,

                    Sorry to hear about your experience. We'd like to help you resolve this at the earliest. Please share with us the caller details, credit card no. & registered contact details. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.-Anay




                    -Manoj

                    HDFC Bank Customer Assistance
                    Verified Support
                    Jan 27, 2020
                    HDFC Bank Customer Care's response
                    Dear Customer,

                    Sorry to hear about your experience. We'd like to help you resolve this at the earliest. Please click on https://bit.ly/2Lzhyn3 and share with us the caller details, credit card no. & registered contact details. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.




                    -Manoj

                    HDFC Bank Customer Assistance
                    Tickets cancelled on 15th January 2020 still not get refund

                    PNR [protected]

                    Please help
                    [protected]
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                      A
                      Akash Badsar
                      Jan 27, 2020
                      Resolved
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                      Resolved

                      Address: Churu (Rajasthan)

                      I have resinged from hdfc bank ltd. From 3 dec. 2019 and releave on 1jan 2020 after complition of 1 month notice period. My salary of december month is still due and i already write about this to exit officer of the bank but no reply from thier side. I also waiting for my releaving letter. My details are
                      Akash kumar (Non life sales officer)
                      E. Code-218034
                      Churu
                      (Rajasthan)
                      Feb 27, 2020
                      Complaint marked as Resolved 
                      HDFC Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Jan 27, 2020
                      HDFC Bank Customer Care's response
                      Dear Customer,


                      We request you to write to the email Id Exit.[protected]@hdfcbank.com for further queries.



                      -Nadia

                      HDFC Bank Customer Assistance
                      Hello, I’m calling on toll free number[protected] from last 6 days but nobody picking up my call, I want to replace my fastag of car no: GJ18BG0251 of coustmer I’d :[protected]

                      Please do revert me asap.
                      यह ब्राचं के स्टाफ कस्टमर के साथ आछा बरताव नहि करते है . ईसके आलावा यहा साधारन कस्टमर के साथ भेदभाव काया जाता है .
                      Ram Gaykavad's reply, Jan 21, 2020
                      यहा ग्राहक के साथ आछ्छा वेवहार नहि होता यव . साधारन ग्राहक के साथ भेद भाव किया जाता है
                      I got message from HDFC like
                      Ur transaction on HDFC Bank DEBIT/ATM Card ending 1479 for Rs. 1970.00 has been credited/reversed by INDIANRA3472086 on[protected]:14:50:31

                      But money not credited till now
                      Hello, i used hdfc debit card to buy iphone xr but still haven’t received my cashback as of now

                      Purchase date 26 October 2019

                      Pls Help!!!
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                        A
                        anil_w
                        Jan 27, 2020
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                        Address: Bangalore, Karnataka

                        I had applied for fastag with hdfc bank and received the customer/wallet id on 28-dec. But till today 27-jan-20 did not receive the kit. Also noticed that from 15-jan, amount is getting deducted from my fastag wallet. Now the account is in negative balance. I have sent multiple emails and called the hdfc fastag call center, but there is no positive response from them. I have complained to them on 15-jan when first time amount was deducted from my account. I sent complete details photo copy of sms for all transactions on 18-jan. Still there is no response, i don't even have a complaint id from them where i can track my complaint. Every time i call the call center, i have to explain the issue from beginning. As a result of this now my account/vehicle is backlisted for going in negative balance in fastag.
                        HDFC Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Jan 27, 2020
                        HDFC Bank Customer Care's response
                        Dear Customer,

                        Please email at fastag.[protected]@insolutionsglobal.com or reach Fastag Team directly at [protected] for better assistance.

                        -Anay
                        HDFC Bank Customer Assistance
                        Jan 30, 2020
                        Updated by anil_w
                        I have sent multiple emails and did not receive even a single response till date.
                        As mentioned I have emailed to the mentioned id on 15-jan and 18-jan as well, but no response till date.
                        I got a message saying in nit that your credit card has been used without using otp for Rs 999 on Amazon1258399
                        I am paying my gst every time ... so they cut it from my HDFC BANK account... even I don’t know what is it
                        Dear concern,

                        HDFC Bank hold my 814 rs, don't know for what I tried to call centre agent but unable to connect.

                        [protected] HDFC Bank bhongir branch

                        Please resolve this issue
                        Hi,

                        I have applied for fast tag on 12 dec 2019 and still waiting for my fasttag to come all the money(500) has been deducted from account and I called 3timeand still the issue is mot resolved they are saying that system is slow please call after 1 hour

                        Please help my wallet id is [protected]
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                          S
                          Siddalinga swamy N.R
                          Jan 27, 2020
                          Resolved
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                          Resolved

                          Address: Address: G1, Discoverer, IT Park, White Field Rd, White Field, Bengaluru, Karnataka 560066, Bangalore, Karnataka, 560066

                          I hold a hdfc salary account number ([protected]), yesterday amount of 1400 rupees was debited from my account without any notification. When i called up the hdfc customer service dep, i spoke with a manager (Srinath) who informed that he is not sure why this amount is debited and details of the same is not available, however he said he will go ahead a raise a compliant to the home branch (Hdfc, whitefield branch, bengaluru) asking them to get in touch tomorrow as it was sunday yesterday (26/1/2020). Till now there is no call or information available from the hdfc home branch.
                          Mar 8, 2020
                          Complaint marked as Resolved 
                          HDFC Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Jan 27, 2020
                          HDFC Bank Customer Care's response
                          Dear Customer,

                          Thanks for connecting with us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to submit the details. Please mention reference number TT[protected] for us to promptly respond to you via e-mail. Once you receive the auto-generated acknowledgment, please forward the details of the date and amount of the transaction.

                          -Nadia
                          HDFC Bank Customer Assistance.
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                            J
                            jonnalagadda sridhar
                            from Lakshmeshwar, Karnataka
                            Jan 27, 2020
                            Resolved
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                            Resolved

                            Address: NA 35/1 amrita nagar kasavanahalli main road, Bangalore, Karnataka

                            Today on 27 of jan from my bank
                            Hdfc account rs 471.96 got deducted and i am not aware of that.in my bank account i had not opted for any auto deduction related to any payment till.
                            In the statement of narration it is showing as money got deducted for il & fs.
                            Please help me for this loss.
                            I am unable to find any support.
                            Regards
                            Sridhar
                            Mar 3, 2020
                            Complaint marked as Resolved 
                            HDFC Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Jan 27, 2020
                            HDFC Bank Customer Care's response
                            Dear Customer,

                            Thanks for writing to us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to share the required details and complete concern. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

                            -Nadia
                            HDFC Bank Customer Assistance
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                              V
                              Ven0501
                              Jan 27, 2020
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                              They have detected 1899 from my card without any notification.. I want to cancel this plan. This is the first time i m facing this issue. I dont want this to happen. So kindly please resolve this problem. So that it will be easier for me to proceed further. Technical team must take care of this and also cancel this plan completely. I think i will find the solution for this issue.
                              HDFC Bank customer support has been notified about the posted complaint.
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                                N
                                NNNMohammed
                                from Palakkad, Kerala
                                Jan 27, 2020
                                Resolved
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                                Resolved

                                Address: 679336

                                This is regarding the inconvenience & hassles faced by me due to the unprofessional & uncooperative behavior of the hdfc credit card department.
                                I'm being made to run pillar to pillar just for a simple request that i made regarding updation of my mobile number. They're just treating me like i'm playing some stupid game & they're giving me different tasks to do at various levels.
                                Two times i literally followed their laborious instructions word by word & even tried my best to somehow find a solution. But all i could achieve was another roadblock & a new set of instructions.
                                Even the govt banks now seem to be more organized than they are. I'm very sorry to say but those running the hdfc care do lack management skills.
                                Mar 1, 2020
                                Complaint marked as Resolved 
                                HDFC Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Jan 27, 2020
                                HDFC Bank Customer Care's response
                                Dear Customer,

                                We wish to inform you that your request received at our end was not processed for reason – Signature mismatch ie., the signature available in the written request does not match with the signature available in our bank records. Hence, we request you to send duly filled and signed fresh form for change in address details, Signature Declaration Form (SDF) which are available at the below link along with a self attested photo copy of KYC and address proof such as passport, driving license, aadhar card). Please forward the said documents to our communication address to review your request.
                                https://cutt.ly/erRmlGj
                                https://cutt.ly/XrRmzJZ
                                The Manager HDFC Bank Credit Cards, 8, Lattice Bridge Road, Thiruvanmiyur, Chennai - 600 041

                                -Nadia
                                HDFC Bank Customer Assistance
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                                  P
                                  Pradhe13
                                  Jan 27, 2020
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                                  Address: Chennai, Tamil Nadu

                                  I applied for fastag on 21.11.2019 at their website. As there was no response and customer support i filed a complaint here and got the fastag with customer id and wallet details.

                                  I am unable to register or login into hdfc fastag portal. It says initials shows valid details but unable to login or register further. It says no records. I have attached screenshot. Which consists of my wallet id and other details

                                  I am fedup with hdfc the fastag process and service is so poor a leading bank.

                                  I am trying to call the toll free number provided fastag applications since last two days but no one is answering or the number is continuously busy. It is very horrible service from hdfc. How can they have a number which is not working as the customer service number. Worst experience.

                                  Please close my hdfc fastag account and provide refund. I lost my patience.
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Jan 27, 2020
                                  HDFC Bank Customer Care's response
                                  Dear Customer,

                                  Please email at fastag.[protected]@insolutionsglobal.com or reach Fastag Team directly at [protected] for better assistance.

                                  -Anay
                                  HDFC Bank Customer Assistance
                                  Jan 28, 2020
                                  Updated by Pradhe13
                                  There is no proper response for the email also. Please close my fastag account and provide refund
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                                    S
                                    Jan 26, 2020
                                    Resolved
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                                    Resolved

                                    Address: DARRI ROAD, KORBA, MANGAL BHAWAN, Korba, Chhattisgarh, 495678

                                    On friday me and my son went to the bank for new currency after the telephonic conversation.
                                    My son went to the bank 3-4 times but the employee of the bank provide wrong information to my son.
                                    After that we went to the bank around 5:15pm we are only just talking there to the wise branch manager sir 2-3 employee provide us the wrong information to my son at that time branch manager was not available there he is just sitting on his
                                    Cabine.
                                    After that he suddenly come from his cabine and starting shouted very loudly, talking very badly and rudely.
                                    It's a kindly request you to watch the cctv footage between 5:15pm to 5:pm and take necessary actions
                                    Mar 2, 2020
                                    Complaint marked as Resolved 
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Jan 27, 2020
                                    HDFC Bank Customer Care's response
                                    Dear Customer

                                    We are working on your concern vide Ref ID:[protected] and will revert to you within 5 working days.

                                    -Nadia
                                    HDFC Bank Customer Assistance
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                                      G
                                      g.suryanarayana
                                      Jan 26, 2020
                                      Resolved
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                                      Resolved

                                      My hdfc bank auto loan account number 42387057

                                      I have paid the overdue emis and there is only one installment left. But i and my wife received a notice about overdue emis that have not been paid. Please look into the matter.

                                      The one installment that is left would be paid as soon as possible

                                      There is only one installment left and that too would be paid soon. Please look into the incident.
                                      Feb 27, 2020
                                      Complaint marked as Resolved 
                                      HDFC Bank customer support has been notified about the posted complaint.
                                      Verified Support
                                      Jan 27, 2020
                                      HDFC Bank Customer Care's response
                                      Dear Customer,

                                      We understand that our official, Mr. Gedela Surya Narayana had spoken to you and resolved your queries.

                                      -Nadia
                                      HDFC Bank Customer Assistance.
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                                        subhasispl20
                                        Jan 26, 2020
                                        Resolved
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                                        This is to inform you that on 7th january, 2020 the toll have been deducted twice from the fastag at the dankuni toll plaza amounting rs. 85. I have called the customer care of hdfc fastag but they told me to mail at fastag. [protected]@insolutionsglobal.com and the refund will be initiated within 48hrs, but its been 4 days now and still no refund is initiated. So kindly initiate the refund as soons as possible.
                                        Feb 27, 2020
                                        Complaint marked as Resolved 
                                        HDFC Bank customer support has been notified about the posted complaint.
                                        Verified Support
                                        Jan 27, 2020
                                        HDFC Bank Customer Care's response
                                        Dear Customer,

                                        Please email at fastag.[protected]@insolutionsglobal.com or reach Fastag Team directly at [protected] for better assistance.

                                        -Anay
                                        HDFC Bank Customer Assistance
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