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2.9
Updated: Feb 20, 2026
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S
skandit sharma
Jan 27, 2020
Resolved
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hdfc credit card recovery agent harrasing by giving 20 to 30 calls in 3 hours

Address: Pune, Maharashtra

Hi team,

As the subject itself states that hdfc bank recovery agent is harrasing me by calling 20 to 30 calls in 3 hours time.

This is really annoying evertime this happens i have been paying my dues / pending payment on the given time however this is high time now.

I hope this complaint would be taken seriously.

Kind regards
Skandit
[protected]...
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Akash Badsar
Jan 27, 2020
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Address: Churu (Rajasthan)

I have resinged from hdfc bank ltd. From 3 dec. 2019 and releave on 1jan 2020 after complition of 1 month notice period. My salary of december month is still due and i already write about this to exit officer of the bank but no reply from thier side. I also waiting for my releaving letter. My details are
Akash kumar (Non life sales officer)
E. Code-218034
Churu
(Rajasthan)
Feb 27, 2020
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Jan 27, 2020
HDFC Bank Customer Care's response Dear Customer,


We request you to write to the email Id Exit.[protected]@hdfcbank.com for further queries.



-Nadia

HDFC Bank Customer Assistance
View replies
Hello, I’m calling on toll free number[protected] from last 6 days but nobody picking up my call, I want to replace my fastag of car no: GJ18BG0251 of coustmer I’d :[protected]

Please do revert me asap.
Reply
यह ब्राचं के स्टाफ कस्टमर के साथ आछा बरताव नहि करते है . ईसके आलावा यहा साधारन कस्टमर के साथ भेदभाव काया जाता है .
Reply
Ram Gaykavad's reply, Jan 21, 2020
यहा ग्राहक के साथ आछ्छा वेवहार नहि होता यव . साधारन ग्राहक के साथ भेद भाव किया जाता है
I got message from HDFC like
Ur transaction on HDFC Bank DEBIT/ATM Card ending 1479 for Rs. 1970.00 has been credited/reversed by INDIANRA3472086 on[protected]:14:50:31

But money not credited till now
Reply
Hello, i used hdfc debit card to buy iphone xr but still haven’t received my cashback as of now

Purchase date 26 October 2019

Pls Help!!!
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    anil_w
    Jan 27, 2020
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    Address: Bangalore, Karnataka

    I had applied for fastag with hdfc bank and received the customer/wallet id on 28-dec. But till today 27-jan-20 did not receive the kit. Also noticed that from 15-jan, amount is getting deducted from my fastag wallet. Now the account is in negative balance. I have sent multiple emails and called the hdfc fastag call center, but there is no positive response from them. I have complained to them on 15-jan when first time amount was deducted from my account. I sent complete details photo copy of sms for all transactions on 18-jan. Still there is no response, i don't even have a complaint id from them where i can track my complaint. Every time i call the call center, i have to explain the issue from beginning. As a result of this now my account/vehicle is backlisted for going in negative balance in fastag.
    HDFC Bank customer support has been notified about the posted complaint.
    Verified Support
    Jan 27, 2020
    HDFC Bank Customer Care's response     Dear Customer,

    Please email at fastag.[protected]@insolutionsglobal.com or reach Fastag Team directly at [protected] for better assistance.

    -Anay
    HDFC Bank Customer Assistance
    Jan 30, 2020
    Updated by anil_w     I have sent multiple emails and did not receive even a single response till date.
    View replies
    As mentioned I have emailed to the mentioned id on 15-jan and 18-jan as well, but no response till date.
    Reply
    I got a message saying in nit that your credit card has been used without using otp for Rs 999 on Amazon1258399
    Reply
    I am paying my gst every time ... so they cut it from my HDFC BANK account... even I don’t know what is it
    Reply
    Dear concern,

    HDFC Bank hold my 814 rs, don't know for what I tried to call centre agent but unable to connect.

    [protected] HDFC Bank bhongir branch

    Please resolve this issue
    Reply
    Hi,

    I have applied for fast tag on 12 dec 2019 and still waiting for my fasttag to come all the money(500) has been deducted from account and I called 3timeand still the issue is mot resolved they are saying that system is slow please call after 1 hour

    Please help my wallet id is [protected]
    Reply
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      S
      Siddalinga swamy N.R
      Jan 27, 2020
      Resolved
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      Resolved

      Address: Address: G1, Discoverer, IT Park, White Field Rd, White Field, Bengaluru, Karnataka 560066, Bangalore, Karnataka, 560066

      I hold a hdfc salary account number ([protected]), yesterday amount of 1400 rupees was debited from my account without any notification. When i called up the hdfc customer service dep, i spoke with a manager (Srinath) who informed that he is not sure why this amount is debited and details of the same is not available, however he said he will go ahead a raise a compliant to the home branch (Hdfc, whitefield branch, bengaluru) asking them to get in touch tomorrow as it was sunday yesterday (26/1/2020). Till now there is no call or information available from the hdfc home branch.
      Mar 8, 2020
      Complaint marked as Resolved 
      HDFC Bank customer support has been notified about the posted complaint.
      Verified Support
      Jan 27, 2020
      HDFC Bank Customer Care's response       Dear Customer,

      Thanks for connecting with us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to submit the details. Please mention reference number TT[protected] for us to promptly respond to you via e-mail. Once you receive the auto-generated acknowledgment, please forward the details of the date and amount of the transaction.

      -Nadia
      HDFC Bank Customer Assistance.
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        J
        jonnalagadda sridhar
        from Lakshmeshwar, Karnataka
        Jan 27, 2020
        Resolved
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        Resolved

        Address: NA 35/1 amrita nagar kasavanahalli main road, Bangalore, Karnataka

        Today on 27 of jan from my bank
        Hdfc account rs 471.96 got deducted and i am not aware of that.in my bank account i had not opted for any auto deduction related to any payment till.
        In the statement of narration it is showing as money got deducted for il & fs.
        Please help me for this loss.
        I am unable to find any support.
        Regards
        Sridhar
        Mar 3, 2020
        Complaint marked as Resolved 
        HDFC Bank customer support has been notified about the posted complaint.
        Verified Support
        Jan 27, 2020
        HDFC Bank Customer Care's response         Dear Customer,

        Thanks for writing to us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to share the required details and complete concern. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

        -Nadia
        HDFC Bank Customer Assistance
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          V
          Ven0501
          Jan 27, 2020
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          They have detected 1899 from my card without any notification.. I want to cancel this plan. This is the first time i m facing this issue. I dont want this to happen. So kindly please resolve this problem. So that it will be easier for me to proceed further. Technical team must take care of this and also cancel this plan completely. I think i will find the solution for this issue.
          HDFC Bank customer support has been notified about the posted complaint.
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            N
            NNNMohammed
            from Palakkad, Kerala
            Jan 27, 2020
            Resolved
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            Resolved

            Address: 679336

            This is regarding the inconvenience & hassles faced by me due to the unprofessional & uncooperative behavior of the hdfc credit card department.
            I'm being made to run pillar to pillar just for a simple request that i made regarding updation of my mobile number. They're just treating me like i'm playing some stupid game & they're giving me different tasks to do at various levels.
            Two times i literally followed their laborious instructions word by word & even tried my best to somehow find a solution. But all i could achieve was another roadblock & a new set of instructions.
            Even the govt banks now seem to be more organized than they are. I'm very sorry to say but those running the hdfc care do lack management skills.
            Mar 1, 2020
            Complaint marked as Resolved 
            HDFC Bank customer support has been notified about the posted complaint.
            Verified Support
            Jan 27, 2020
            HDFC Bank Customer Care's response             Dear Customer,

            We wish to inform you that your request received at our end was not processed for reason – Signature mismatch ie., the signature available in the written request does not match with the signature available in our bank records. Hence, we request you to send duly filled and signed fresh form for change in address details, Signature Declaration Form (SDF) which are available at the below link along with a self attested photo copy of KYC and address proof such as passport, driving license, aadhar card). Please forward the said documents to our communication address to review your request.
            https://cutt.ly/erRmlGj
            https://cutt.ly/XrRmzJZ
            The Manager HDFC Bank Credit Cards, 8, Lattice Bridge Road, Thiruvanmiyur, Chennai - 600 041

            -Nadia
            HDFC Bank Customer Assistance
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              P
              Pradhe13
              Jan 27, 2020
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              Address: Chennai, Tamil Nadu

              I applied for fastag on 21.11.2019 at their website. As there was no response and customer support i filed a complaint here and got the fastag with customer id and wallet details.

              I am unable to register or login into hdfc fastag portal. It says initials shows valid details but unable to login or register further. It says no records. I have attached screenshot. Which consists of my wallet id and other details

              I am fedup with hdfc the fastag process and service is so poor a leading bank.

              I am trying to call the toll free number provided fastag applications since last two days but no one is answering or the number is continuously busy. It is very horrible service from hdfc. How can they have a number which is not working as the customer service number. Worst experience.

              Please close my hdfc fastag account and provide refund. I lost my patience.
              HDFC Bank customer support has been notified about the posted complaint.
              Verified Support
              Jan 27, 2020
              HDFC Bank Customer Care's response               Dear Customer,

              Please email at fastag.[protected]@insolutionsglobal.com or reach Fastag Team directly at [protected] for better assistance.

              -Anay
              HDFC Bank Customer Assistance
              Jan 28, 2020
              Updated by Pradhe13               There is no proper response for the email also. Please close my fastag account and provide refund
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                S
                Sourabh [email protected]
                Jan 26, 2020
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                Resolved

                Address: DARRI ROAD, KORBA, MANGAL BHAWAN, Korba, Chhattisgarh, 495678

                On friday me and my son went to the bank for new currency after the telephonic conversation.
                My son went to the bank 3-4 times but the employee of the bank provide wrong information to my son.
                After that we went to the bank around 5:15pm we are only just talking there to the wise branch manager sir 2-3 employee provide us the wrong information to my son at that time branch manager was not available there he is just sitting on his
                Cabine.
                After that he suddenly come from his cabine and starting shouted very loudly, talking very badly and rudely.
                It's a kindly request you to watch the cctv footage between 5:15pm to 5:pm and take necessary actions
                Mar 2, 2020
                Complaint marked as Resolved 
                HDFC Bank customer support has been notified about the posted complaint.
                Verified Support
                Jan 27, 2020
                HDFC Bank Customer Care's response                 Dear Customer

                We are working on your concern vide Ref ID:[protected] and will revert to you within 5 working days.

                -Nadia
                HDFC Bank Customer Assistance
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                  G
                  g.suryanarayana
                  Jan 26, 2020
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                  Resolved

                  My hdfc bank auto loan account number 42387057

                  I have paid the overdue emis and there is only one installment left. But i and my wife received a notice about overdue emis that have not been paid. Please look into the matter.

                  The one installment that is left would be paid as soon as possible

                  There is only one installment left and that too would be paid soon. Please look into the incident.
                  Feb 27, 2020
                  Complaint marked as Resolved 
                  HDFC Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Jan 27, 2020
                  HDFC Bank Customer Care's response                   Dear Customer,

                  We understand that our official, Mr. Gedela Surya Narayana had spoken to you and resolved your queries.

                  -Nadia
                  HDFC Bank Customer Assistance.
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                    S
                    subhasispl20
                    Jan 26, 2020
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                    Resolved

                    This is to inform you that on 7th january, 2020 the toll have been deducted twice from the fastag at the dankuni toll plaza amounting rs. 85. I have called the customer care of hdfc fastag but they told me to mail at fastag. [protected]@insolutionsglobal.com and the refund will be initiated within 48hrs, but its been 4 days now and still no refund is initiated. So kindly initiate the refund as soons as possible.
                    Feb 27, 2020
                    Complaint marked as Resolved 
                    HDFC Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Jan 27, 2020
                    HDFC Bank Customer Care's response                     Dear Customer,

                    Please email at fastag.[protected]@insolutionsglobal.com or reach Fastag Team directly at [protected] for better assistance.

                    -Anay
                    HDFC Bank Customer Assistance
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                      S
                      Surinder Bist
                      Jan 26, 2020
                      Resolved
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                      Resolved

                      Address: C-12/25 yamuna vihar, New Delhi, Delhi, 110053

                      Hi,

                      Rs 177 deducted from my hdfc bank account bcz i have deposited rs 30000 in non home branch and even when i deposited the amount in bank nobody informed me about the same and when i called customer care they said it's already mentioned in hdfc bank website. So if a person is having 3 bank account in different bank then they should check bank website everyday.
                      Feb 27, 2020
                      Complaint marked as Resolved 
                      HDFC Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Jan 27, 2020
                      HDFC Bank Customer Care's response                       Dear Customer,

                      Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                      -Zubin
                      HDFC Bank Customer Assistance
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                        S
                        Srikanth BM
                        Jan 26, 2020
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                        Resolved

                        Address: 560045

                        Complaint #2080685

                        During atm withdrawal using sbi atm money was deducted fro my account but was not dispensed. I use another atm to withdraw money. To report this when i called the customer care i was told that as per the system the amount was dispensed but the atm did not dispense the money. Then i had to use another atm. I can provide more details if needed.

                        I am not sure if the confusion is between these two transactions. On the same day there were two deductions from my account but money was dispensed only once.
                        Mar 3, 2020
                        Complaint marked as Resolved 
                        HDFC Bank customer support has been notified about the posted complaint.
                        Jan 27, 2020
                        Updated by Srikanth BM                         The reference number for each transaction are different. First one was a failed transaction second one dispensed money. Both at different ATMs.

                        Verified Support
                        Jan 28, 2020
                        HDFC Bank Customer Care's response                         Dear Customer,

                        We take this opportunity to update you on your complaint regarding the transaction in the account. In this case, the acquiring bank has provided us with a representment claim (that is proof of transaction)stating that the transaction was successful. Please feel free to write to us using below URL further assistance https://cutt.ly/QrR3ECh Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

                        -Nadia
                        HDFC Bank Customer Assistance
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                          M
                          Moove Maddy
                          Jan 26, 2020
                          Resolved
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                          Resolved

                          Address: arumbakkam chennai, 600106

                          I am moovendhan muthaiyan of hbl global pvt ltd. I joined @ 1 dec 2019. My details furnished below for your kind reference.

                          Now i would like to get my salary & pf settlement. Kindy send me the details of the
                          Same and send the pf settlement application also. And where to send & what are the documents requried. Plz send to my email id

                          Name: moovendhan muthaiyan
                          Employee code : m29798
                          Mail id : [protected]@gmail.com
                          Mob: [protected]
                          Mar 8, 2020
                          Complaint marked as Resolved 
                          HDFC Bank customer support has been notified about the posted complaint.
                          Jan 26, 2020
                          Updated by Moove Maddy                           my salary not get till date on 26 jan 2020 so please forward processing . my salary please my kindly requesting this application .
                          Verified Support
                          Jan 28, 2020
                          HDFC Bank Customer Care's response                           Dear Customer,

                          Request you to write to the email ID Exit.[protected]@hdfcbank.com for further issues.

                          -Nadia
                          HDFC Bank Customer Assistance
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                            S
                            Suresh 4438
                            from Chandigarh, Chandigarh
                            Jan 26, 2020
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                            Address: dabur india limited manakpur, 174101

                            My name is Suresh Kumar and my credit card number was [protected] and due to some family health problems I could not make payment timely and my credit card was blocked permanently . Now I want my card to be deleted from my cibil account too orr reactivate again please
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                              Y
                              Yogesh jamwal
                              Jan 25, 2020
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                              Address: Village bhanala, Post office and tehsil kangra, 176206

                              I had purchased a mi tv using hdfc cashback offer on 25/10/2019 on flipkart site. It was 10% cash back by using hdfc debit card and 5% by using hdfc smart but.
                              My debit card number is [protected]. My transction reference number is [protected].
                              The offer stated that within 90 days the cashback will be credited in the bank account i have not received the cashback.
                              HDFC Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Jan 27, 2020
                              HDFC Bank Customer Care's response                               Dear Customer,


                              We confirm that the cashback for the eligible transactions will be credited by end of January 2020. The cashback will be given in the form of reward points. Please follow the below process for redemption of Cashback points through Netbanking:

                              Login using Customer ID and Password > Click on Debit Cards > Click on Enquire > CashBack Enquiry and Redemption> Select an account > Continue > Confirm total points to be redeemed.

                              Eligible CashBack requests through Netbanking or Phonebanking will be processed and credited within 2 working days to the same account for which CashBack is requested.



                              -Nadia

                              HDFC Bank Customer Assistance
                              Feb 05, 2020
                              Updated by Yogesh jamwal                               Despite of bank's commitment of crediting my cashback by the end of january, I had received only 5% cashback by payzapp. But at the time of my purchase the offer was 10% cashback on hdfc card +5% cashback if I purchase using hdfc smartbuy.
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                                K
                                Kalaiselvan Raghavan
                                Jan 25, 2020
                                Resolved
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                                Resolved

                                I applied for the hdfc fastag through online on 31st dec 19. The application number was hfr01270910. I got a message from hdfc fastag that my fastag was undelivered and asked to contact the hdfc fastag. I was not able to reach the number and always busy. I was available in the house and none of them called me about the fastag delivery. Need this to be resolved as soon as possible.
                                Mar 14, 2020
                                Complaint marked as Resolved 
                                HDFC Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Jan 27, 2020
                                HDFC Bank Customer Care's response                                 Dear Customer,

                                We request you to write to us at escalations.[protected]@1pay.in or call on[protected] for any further assistance required with regards to your Fastag status.

                                -Nadia
                                HDFC Bank Customer Assistance
                                View replies
                                I am not able to view the contact details. It shows escalations.[protected]@1pay.in
                                It is very annoying.
                                Reply
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                                  R
                                  Raj6765
                                  Jan 25, 2020
                                  Resolved
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                                  Resolved

                                  Amount rs 30 got deducted twice (60rs) with the description nwd dec chg (Atm withdrawal charges) eventhough my account was opened as salary account and was said there will be no sur charges for any no of withdrawals from atm other than hdfc.

                                  1. Why there is no intimation about this deduction?? No sms, nothing.
                                  This is what makes me pissed off.

                                  2. No intimation regarding the policy change if any also. This is very bad and unprofessionalism as a reputed worldwide bank shouldn't be doing this

                                  3. Need the reason why you deducted 60 rs for atm withdrawal or amount credited back to my account.
                                  Feb 29, 2020
                                  Complaint marked as Resolved 
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Jan 25, 2020
                                  HDFC Bank Customer Care's response                                   Dear Customer,

                                  We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                                  -Anay
                                  HDFC Bank Customer Assistance
                                  Verified Support
                                  Jan 27, 2020
                                  HDFC Bank Customer Care's response                                   Dear Customer,

                                  We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                                  -Anay
                                  HDFC Bank Customer Assistance
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                                    G
                                    Gayathri Bj
                                    Jan 25, 2020
                                    Resolved
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                                    Resolved

                                    Address: Chennai, 600063

                                    My account was debited with 118 rupees without my knowledge for "stop cheque chgs incl gst 180120" i dont know what is this deduction for. And i havn't give a cheque to any one for which this deduction is made. I want my money back. How can bank deduct the amount from my account without providing any information to me. This deduction was made on 24 jan 2020.
                                    Feb 29, 2020
                                    Complaint marked as Resolved 
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Jan 29, 2020
                                    HDFC Bank Customer Care's response                                     Dear Customer,

                                    We understand our branch manager Mr. P Sunitha has contacted you and addressed your issues relating to waiver of charges.

                                    For any further assistance and for all your Banking needs, you may please contact your Branch Manager Mr. P Sunitha on[protected].

                                    -Zubin
                                    HDFC Bank Customer Assistance
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                                      S
                                      Sri Varsha Reddy
                                      from Hyderabad, Telangana
                                      Jan 25, 2020
                                      Resolved
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                                      Address: 500059

                                      I placed an order in myntra using hdfc debit card and money 2587.82 got deducted from my account. Then i placed return request and the refund process is initiated from myntra's end and i should receive my refund by 20 january 2020. But i didn't get my money. Then i contacted myntra and they even gave me the bank reference number [protected]. Please transfer my money 2587.82 into my debit card as soon as possible
                                      Mar 1, 2020
                                      Complaint marked as Resolved 
                                      HDFC Bank customer support has been notified about the posted complaint.
                                      Verified Support
                                      Jan 25, 2020
                                      HDFC Bank Customer Care's response                                       Dear Customer,

                                      We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                                      -Anay
                                      HDFC Bank Customer Assistance
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