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HDFC Bank Complaints & Reviews

2.9
Updated: Jun 7, 2026
Complaints 32953
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HDFC Bank reviews & complaints page 485

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S
Surinder Bist
Jan 26, 2020
Resolved
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Address: C-12/25 yamuna vihar, New Delhi, Delhi, 110053

Hi,

Rs 177 deducted from my hdfc bank account bcz i have deposited rs 30000 in non home branch and even when i deposited the amount in bank nobody informed me about the same and when i called customer care they said it's already mentioned in hdfc bank website. So if a person is having 3 bank account in different bank then they should check bank website everyday.
Feb 27, 2020
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Jan 27, 2020
HDFC Bank Customer Care's response
Dear Customer,

Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Zubin
HDFC Bank Customer Assistance
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    S
    Srikanth BM
    Jan 26, 2020
    Resolved
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    Resolved

    Address: 560045

    Complaint #2080685

    During atm withdrawal using sbi atm money was deducted fro my account but was not dispensed. I use another atm to withdraw money. To report this when i called the customer care i was told that as per the system the amount was dispensed but the atm did not dispense the money. Then i had to use another atm. I can provide more details if needed.

    I am not sure if the confusion is between these two transactions. On the same day there were two deductions from my account but money was dispensed only once.
    Mar 3, 2020
    Complaint marked as Resolved 
    HDFC Bank customer support has been notified about the posted complaint.
    Jan 27, 2020
    Updated by Srikanth BM
    The reference number for each transaction are different. First one was a failed transaction second one dispensed money. Both at different ATMs.

    Verified Support
    Jan 28, 2020
    HDFC Bank Customer Care's response
    Dear Customer,

    We take this opportunity to update you on your complaint regarding the transaction in the account. In this case, the acquiring bank has provided us with a representment claim (that is proof of transaction)stating that the transaction was successful. Please feel free to write to us using below URL further assistance https://cutt.ly/QrR3ECh Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

    -Nadia
    HDFC Bank Customer Assistance
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      M
      Moove Maddy
      Jan 26, 2020
      Resolved
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      Address: arumbakkam chennai, 600106

      I am moovendhan muthaiyan of hbl global pvt ltd. I joined @ 1 dec 2019. My details furnished below for your kind reference.

      Now i would like to get my salary & pf settlement. Kindy send me the details of the
      Same and send the pf settlement application also. And where to send & what are the documents requried. Plz send to my email id

      Name: moovendhan muthaiyan
      Employee code : m29798
      Mail id : [protected]@gmail.com
      Mob: [protected]
      Mar 8, 2020
      Complaint marked as Resolved 
      HDFC Bank customer support has been notified about the posted complaint.
      Jan 26, 2020
      Updated by Moove Maddy
      my salary not get till date on 26 jan 2020 so please forward processing . my salary please my kindly requesting this application .
      Verified Support
      Jan 28, 2020
      HDFC Bank Customer Care's response
      Dear Customer,

      Request you to write to the email ID Exit.[protected]@hdfcbank.com for further issues.

      -Nadia
      HDFC Bank Customer Assistance
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        S
        Suresh 4438
        from Chandigarh, Chandigarh
        Jan 26, 2020
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        Address: dabur india limited manakpur, 174101

        My name is Suresh Kumar and my credit card number was [protected] and due to some family health problems I could not make payment timely and my credit card was blocked permanently . Now I want my card to be deleted from my cibil account too orr reactivate again please
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          Y
          Yogesh jamwal
          Jan 25, 2020
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          Address: Village bhanala, Post office and tehsil kangra, 176206

          I had purchased a mi tv using hdfc cashback offer on 25/10/2019 on flipkart site. It was 10% cash back by using hdfc debit card and 5% by using hdfc smart but.
          My debit card number is [protected]. My transction reference number is [protected].
          The offer stated that within 90 days the cashback will be credited in the bank account i have not received the cashback.
          HDFC Bank customer support has been notified about the posted complaint.
          Verified Support
          Jan 27, 2020
          HDFC Bank Customer Care's response
          Dear Customer,


          We confirm that the cashback for the eligible transactions will be credited by end of January 2020. The cashback will be given in the form of reward points. Please follow the below process for redemption of Cashback points through Netbanking:

          Login using Customer ID and Password > Click on Debit Cards > Click on Enquire > CashBack Enquiry and Redemption> Select an account > Continue > Confirm total points to be redeemed.

          Eligible CashBack requests through Netbanking or Phonebanking will be processed and credited within 2 working days to the same account for which CashBack is requested.



          -Nadia

          HDFC Bank Customer Assistance
          Feb 05, 2020
          Updated by Yogesh jamwal
          Despite of bank's commitment of crediting my cashback by the end of january, I had received only 5% cashback by payzapp. But at the time of my purchase the offer was 10% cashback on hdfc card +5% cashback if I purchase using hdfc smartbuy.
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            K
            Kalaiselvan Raghavan
            Jan 25, 2020
            Resolved
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            Resolved

            I applied for the hdfc fastag through online on 31st dec 19. The application number was hfr01270910. I got a message from hdfc fastag that my fastag was undelivered and asked to contact the hdfc fastag. I was not able to reach the number and always busy. I was available in the house and none of them called me about the fastag delivery. Need this to be resolved as soon as possible.
            Mar 14, 2020
            Complaint marked as Resolved 
            HDFC Bank customer support has been notified about the posted complaint.
            Verified Support
            Jan 27, 2020
            HDFC Bank Customer Care's response
            Dear Customer,

            We request you to write to us at escalations.[protected]@1pay.in or call on[protected] for any further assistance required with regards to your Fastag status.

            -Nadia
            HDFC Bank Customer Assistance
            I am not able to view the contact details. It shows escalations.[protected]@1pay.in
            It is very annoying.
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              R
              Raj6765
              Jan 25, 2020
              Resolved
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              Resolved

              Amount rs 30 got deducted twice (60rs) with the description nwd dec chg (Atm withdrawal charges) eventhough my account was opened as salary account and was said there will be no sur charges for any no of withdrawals from atm other than hdfc.

              1. Why there is no intimation about this deduction?? No sms, nothing.
              This is what makes me pissed off.

              2. No intimation regarding the policy change if any also. This is very bad and unprofessionalism as a reputed worldwide bank shouldn't be doing this

              3. Need the reason why you deducted 60 rs for atm withdrawal or amount credited back to my account.
              Feb 29, 2020
              Complaint marked as Resolved 
              HDFC Bank customer support has been notified about the posted complaint.
              Verified Support
              Jan 25, 2020
              HDFC Bank Customer Care's response
              Dear Customer,

              We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

              -Anay
              HDFC Bank Customer Assistance
              Verified Support
              Jan 27, 2020
              HDFC Bank Customer Care's response
              Dear Customer,

              We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

              -Anay
              HDFC Bank Customer Assistance
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                G
                Gayathri Bj
                Jan 25, 2020
                Resolved
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                Address: Chennai, 600063

                My account was debited with 118 rupees without my knowledge for "stop cheque chgs incl gst 180120" i dont know what is this deduction for. And i havn't give a cheque to any one for which this deduction is made. I want my money back. How can bank deduct the amount from my account without providing any information to me. This deduction was made on 24 jan 2020.
                Feb 29, 2020
                Complaint marked as Resolved 
                HDFC Bank customer support has been notified about the posted complaint.
                Verified Support
                Jan 29, 2020
                HDFC Bank Customer Care's response
                Dear Customer,

                We understand our branch manager Mr. P Sunitha has contacted you and addressed your issues relating to waiver of charges.

                For any further assistance and for all your Banking needs, you may please contact your Branch Manager Mr. P Sunitha on[protected].

                -Zubin
                HDFC Bank Customer Assistance
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                  S
                  Sri Varsha Reddy
                  from Hyderabad, Telangana
                  Jan 25, 2020
                  Resolved
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                  Resolved

                  Address: 500059

                  I placed an order in myntra using hdfc debit card and money 2587.82 got deducted from my account. Then i placed return request and the refund process is initiated from myntra's end and i should receive my refund by 20 january 2020. But i didn't get my money. Then i contacted myntra and they even gave me the bank reference number [protected]. Please transfer my money 2587.82 into my debit card as soon as possible
                  Mar 1, 2020
                  Complaint marked as Resolved 
                  HDFC Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Jan 25, 2020
                  HDFC Bank Customer Care's response
                  Dear Customer,

                  We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                  -Anay
                  HDFC Bank Customer Assistance
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                    S
                    shazia shahzad
                    Jan 25, 2020
                    Resolved
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                    Resolved

                    Address: SUNRISE SPORTS INDIA PVT LTD 6TH FLOOR SALCON AURUM DISTRCT CENTRE JASOLA, New Delhi, Delhi, 110025

                    Hi, this is pertaining to my c-c -[protected], i found that every month bank charges me an additional amount (Int & charges). Every month statement int get cumulate on statement, being a regular customer made the payment also, didn't do default with bank. Later on asking for intrest. Now from my side i cannt not pay any further charge on this card, so better have to stop relation with bank.
                    Mar 10, 2020
                    Complaint marked as Resolved 
                    HDFC Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Jan 27, 2020
                    HDFC Bank Customer Care's response
                    Dear Customer,

                    We wish to inform you that, payment of at least the minimum amount due towards the card outstanding needs to be received by the bank to ensure that the card account is active and available for usage. Further, to avoid levy of finance charges and late payment charges, payment of the total outstanding needs to reach the bank by the payment due date. Specific to your card account, we are not in receipt of complete payments towards the outstanding as per the statement due date and in view of the same, bank charges as applicable were levied to your credit card account. Hence, we request you to effect payment towards the total amount due within the payment due date to avoid levy of bank charges. You may refer to the below link for details of the same.
                    https://tinyurl.com/y2lm4699

                    -Zubin
                    HDFC Bank Customer Assistance
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                      R
                      Rupak Deka
                      Jan 25, 2020
                      Resolved
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                      Resolved

                      Address: Shillong, East Khasi hills District, Meghalaya, East Khasi Hills, Meghalaya, 793001

                      My employee code - r6858 supervisor's name - subhrajyoti ghosh, office location - shillong & contact on exit - [protected], rupak. [protected]@hdfcbank.com.
                      Please provide me the pf account number to withdraw my pf amount along with the pf account withdrawal form to claim the same and let me know the last working day of the hdfc bank to filled up the same date in the pf withdrawal form. This is my kind request to you for providing this as early as possible,
                      Feb 29, 2020
                      Complaint marked as Resolved 
                      HDFC Bank customer support has been notified about the posted complaint.
                      Jan 25, 2020
                      Updated by Rupak Deka
                      Please provide the PF account number against my employee code was R6858 as I have resigned from the job in 2014. I was working in Shillong location in transportation group as assistant manager. So please help me to get the PF withdrawal form to claim my PF amount.kindly help me regarding my issue.
                      Verified Support
                      Jan 27, 2020
                      HDFC Bank Customer Care's response
                      Dear Customer,

                      Request you to write to Exit.[protected]@hdfcbank.com for any assistance on the same.

                      -Zubin
                      HDFC Bank Customer Assistance
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                        D
                        Dilishjoy
                        Jan 24, 2020
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                        Address: HDFC MG Road Branch, Bangalore, Karnataka

                        Hello.
                        Hdfc bank has charged rs177 on 24-jan - 2020. This is applicable only if you make more than 4 cash transactions.
                        I have made only two cash transactions this month but i'm still being charged rs177.
                        Please check my jan month's statement attached here

                        Moreover they don't even send us a message while charging this amount. This is such a cheap move.
                        HDFC Bank customer support has been notified about the posted complaint.
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                          C
                          Cracy Tamil
                          Jan 24, 2020
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                          Address: Chennai, Tamil Nadu, 600056

                          Dear sir / madam

                          I had received the fasttag with hdfc account, fasttag is not working i requested for replacement for new fast tag sticker, kindly help me to get fasttag sticker asap thank you.

                          Customer id :[protected]
                          I had paid 100 rupees for replacement, bank reference i’d :[protected]

                          Regards
                          Sathish kumar n
                          [protected]

                          But no response till now
                          HDFC Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Jan 24, 2020
                          HDFC Bank Customer Care's response
                          Dear Customer,

                          Please email at fastag.[protected]@insolutionsglobal.com or reach Fastag Team directly at [protected] for better assistance.

                          -Anay
                          HDFC Bank Customer Assistance
                          Jan 25, 2020
                          Updated by Cracy Tamil
                          Above mail not working, update the correct mail I’d
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                            R
                            Raghav_Sethi
                            Jan 24, 2020
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                            Address: 180001

                            My account number : [[protected]]
                            I have opened new nre account in hdfc bank.
                            From past two days unable to transfer money from hdfc to other account using imps as well all the upi apps.
                            My money has been blocked not able to do anything,
                            Tried calling customer care many times, all they are telling is everything from their side is fine.
                            Even wrote multiple mails
                            Not statisfied with the customer support at all.

                            This is the worst service of any bank i have used.
                            Imagine having this issue when there is an emergency.
                            Customer service is not giving real solution

                            I am getting the following message when doing imps :
                            We regret to inform you that we could not complete your transaction. For more details, please contact your nearest hdfc bank branch, or our phonebanking service. You can also write to us at : https://leads.hdfcbank.com/applications/webforms/apply/HDFC_CustomerCenter/Custo...

                            Thinking of closing my account in hdfc.
                            This is harassment
                            HDFC Bank customer support has been notified about the posted complaint.
                            Jan 25, 2020
                            Updated by Raghav_Sethi
                            Today I was able to transact only 20k to the other account in 2 parts. How will a customer use his own money in need
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                              R
                              Rupak Deka
                              Jan 24, 2020
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                              Address: Guwahati, Kamrup Assam, Kamrup Metropolitan, Assam, 782381

                              I was working in the bank from april 2011 and resigned on 2014. But i don't know my pf account number to withdraw the same. So please help me to get the pf number and i want to know of my last working day of the hdfc bank along with request you to provide me the pf withdrawal form etc to receive my payment from the pf office.

                              Thanks
                              Rupak deka
                              [protected]@yahoo.com
                              Hdfc emp i'd was - r6868
                              HDFC Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Jan 24, 2020
                              HDFC Bank Customer Care's response
                              Dear Sir,

                              Please share your employee code, supervisor's name, office location & contact on exit.[protected]@HDFCBank.com. We'll get back.

                              -Preethi
                              HDFC Bank Customer Assistance
                              Jan 25, 2020
                              Updated by Rupak Deka
                              My employee code- R6858, Supervisor name- Subhrajyoti Ghosh, office location- Shillong, contact on exit- rupak.[protected]@hdfcbank.com
                              Jan 25, 2020
                              Updated by Rupak Deka
                              Waiting for your reply. Please reply me as early as possible
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                                V
                                vainy
                                Jan 24, 2020
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                                Address: Ludhiana, Punjab, 141013

                                Sir
                                I applied for replacement of hdfc fastag on 16/12/2019 for which i have paid rs 100 fees via imps with user ref no:[protected] & rrn ref no:[protected] on 16/12/2019 @10:04 a:m since my original hdfc fastag is torn off due to wear & tear. Transaction for above payment is showing against mine fastag ref no: hfr536894.
                                Despite my 60-70 calls to call centre they are giving clear picture by taking techincal issue in computer, more rush, etc. U can check my calls at the callcenter
                                Sir i request u to do the needful to send my relpaced hdfc fastag.
                                Regards.
                                HDFC Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Jan 24, 2020
                                HDFC Bank Customer Care's response
                                Dear Customer,

                                Please email at fastag.[protected]@insolutionsglobal.com for better assistance.

                                -Preethi
                                HDFC Bank Customer Assistance
                                Jan 28, 2020
                                Updated by vainy
                                Cannt u do anything from ur side. I have applied fastag on Hdfc name & not any outsourcing agencies. Kindly provide proper unprotected email Id and do needful for Replacement of above mentioned Fastag application.
                                Regards
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                                  Rizwan Hassan
                                  Jan 24, 2020
                                  Resolved
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                                  Resolved

                                  Address: Bangalore, 560070

                                  To hdfc bank credit card manager,
                                  Pune zone.

                                  I have got a call from hdfc bank for credit card about a month ago, they told me about the offers and benefits then asked about my salary details. After confirming my eligibility for credit card there representative visited my place filling in form and took all my required documents. Couple of days later i got sms with my ref number. Then got 2 3 verification calls one my mobile and office numbers. I have received as letter from bank to which i have to acknowledge with my name/contact number/address details. I did that.

                                  Then thereafter i have not received any further update from bank not a mail or call. Then i called up customer care to enquire about the status. They simply said my application is declined, when i asked for the reason, the answer was don't know or cannot tell you.
                                  This is pathetic and stupid answer, being eligible with authenticate documents they are not giving any reason for my application decline.

                                  I am highly disappointed with hdfc bank service and customer care support.
                                  Feb 29, 2020
                                  Complaint marked as Resolved 
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Jan 24, 2020
                                  HDFC Bank Customer Care's response
                                  Dear Customer,

                                  We can help with that. Please click on https://bit.ly/2Lzhyn3 to share your application number, mode of application, date of application, complete address of branch if you applied at one, complete name and your contact details. Visit here https://goo.gl/1VtDj3 for help with branch address. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

                                  -Anay
                                  HDFC Bank Customer Assistance
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                                    prasad sharma
                                    Jan 24, 2020
                                    Resolved
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                                    Resolved

                                    Address: GOKULDHAM, Mumbai City, Maharashtra, 022
                                    Website: goregaon

                                    I want to do settelment of credit card no.[protected]. Name bharat patil. Reason because i am not able pay any further aoumnt because having some hospital emergency at homekindly contact my brother for further procedure i am not able to come [protected] hdfc credit card employee do not bheaviour is very bad please help me out of this i am able pay some 30% amount of my total due for settelment
                                    Feb 27, 2020
                                    Complaint marked as Resolved 
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Jan 27, 2020
                                    HDFC Bank Customer Care's response
                                    Dear Customer,

                                    We have reviewed your comments expressed and request you to contact our debt management executives at:[protected]/02 for any queries in this regard.

                                    -Nadia
                                    HDFC Bank Customer Assistance
                                    Verified Support
                                    Jan 27, 2020
                                    HDFC Bank Customer Care's response
                                    Dear Customer,

                                    We have reviewed your comments expressed and request you to contact our debt management executives at:[protected]/02 for any queries in this regard.

                                    -Nadia
                                    HDFC Bank Customer Assistance
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                                      Vinay Kumar Mirle
                                      Jan 24, 2020
                                      Resolved
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                                      Resolved

                                      Address: 560106

                                      My self vinay kumar m b, i am using hdfc bank from 2016 as salaried employee.

                                      Loan ref no 44949013

                                      Year 2016 took 1 lac personal loan and in 2017 took top up loan with ref 4896997 in 2017

                                      And closed on aug-2019.

                                      Now i have requirement for loan and applied but unfartunatly got rejected because of ric team updated document fraud telephone bill.

                                      I didn't understanding, how it arise without my knowledge, i took twise loan and cleared both the loan.

                                      Also i have good cibil rating and well maintained credit card bills.

                                      I am really disappointed with this one.

                                      Please check and resolve the issue and process my personal loan application.
                                      Ref[protected]
                                      Feb 24, 2020
                                      Complaint marked as Resolved 
                                      HDFC Bank customer support has been notified about the posted complaint.
                                      Verified Support
                                      Jan 24, 2020
                                      HDFC Bank Customer Care's response
                                      Dear Customer,

                                      Your loan application has been considered in line with the bank's internal credit policy (which is based on a combination of financial and related criteria and/or statistically determined scores to assess credit eligibility) and operating/credit processes (which include a combination of verifications, credit bureau reports and document verifications). We regret to inform you that based on the above, we are unable to approve your loan as your application does not meet the above-mentioned internal criteria of the bank. Please be assured that our inability to approve the Loan application does not reflect on your credit standing or your financial stability.

                                      Nadia
                                      HDFC Bank Customer Assistance
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                                        Sethuraman s
                                        Jan 24, 2020
                                        Resolved
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                                        Resolved

                                        Address: Chennai, Tamil Nadu, 600042

                                        I applied for fastag for my car no. Tn07ce4254 in velachery, chennai, hdfc branch on[protected] by paying rs.500/-.

                                        Though 57 days have passed, i am yet to receive the fastag or any intimation.

                                        My attempts to contact hdfc fastag customer care no. [protected] has failed as no one attends the calls and we can listen only the recorded music.

                                        When applied i was told fastag will be sent in 15 days time, but now it is 57 days...!
                                        Feb 26, 2020
                                        Complaint marked as Resolved 
                                        HDFC Bank customer support has been notified about the posted complaint.
                                        Verified Support
                                        Jan 24, 2020
                                        HDFC Bank Customer Care's response
                                        Dear Customer,

                                        The delay is due to an exceptional surge in applications received from customers. The team will respond to you in 7 working days.
                                        For any further assistance, you may write to us at escalations.[protected]@1pay.in or call on[protected].

                                        -Nadia
                                        HDFC Bank Customer Assistance
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