| Address: SUNRISE SPORTS INDIA PVT LTD 6TH FLOOR SALCON AURUM DISTRCT CENTRE JASOLA, New Delhi, Delhi, 110025 |
Hi, this is pertaining to my c-c -[protected], i found that every month bank charges me an additional amount (Int & charges). Every month statement int get cumulate on statement, being a regular customer made the payment also, didn't do default with bank. Later on asking for intrest. Now from my side i cannt not pay any further charge on this card, so better have to stop relation with bank.
Mar 10, 2020
Complaint marked as Resolved
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Jan 27, 2020
HDFC Bank Customer Care's response Dear Customer,
We wish to inform you that, payment of at least the minimum amount due towards the card outstanding needs to be received by the bank to ensure that the card account is active and available for usage. Further, to avoid levy of finance charges and late payment charges, payment of the total outstanding needs to reach the bank by the payment due date. Specific to your card account, we are not in receipt of complete payments towards the outstanding as per the statement due date and in view of the same, bank charges as applicable were levied to your credit card account. Hence, we request you to effect payment towards the total amount due within the payment due date to avoid levy of bank charges. You may refer to the below link for details of the same.
https://tinyurl.com/y2lm4699
-Zubin
HDFC Bank Customer Assistance
It is very annoying.