HDFC Bank Complaints & Reviews

I bought a new vehicle on 7nth jan 2020, and the fastag which i received was already mapped with the mobile number of my sales person. Since then i have been calling repeatedly at your customer care to get my mobile number updated. Every time my details are received and i receive this assurance that it will be updated within 2-3 days. But this has been a total of 17 days now and still there is not update.

What sort of service is this? I'm writing this out of sheer frustration. If you guys cannot update my mobile number then please disable this fastag so that i can go ahead a buy a new one from a more professional service provider.

Details below:
Customer id:[protected]
Wallet id: [protected]
Old mobile no: [protected]
New mobile no to be updated: [protected]

Hope that there is some sane person out there reading this and takes some action.

I have paid my credit card bill on 23-jan2020 but it is not yet reflected in to my credit card. I paid it through hdfc netbanking app only. It is very urgent for me. But it would help the customer if ot does take more than 24 hrs for payment. Even if i contact or to verify where my transaction got stuck up it is not possible either through netbanking app or calling toll free as well. Please help me with this....

I have my account in hdfc bank since 2015 and i used hdfc credit card since 2017 and i have also taken so many product of hdfc bank and i pay my credit card bill on time.
But there if check my credit card transaction you will be amaze to see that there is around rs 10000 charges in last 1 year.
I request you to please waiveoff these charges.

Regards
Mohd avesh
[protected]

I received a call from hdfc bank delhi marketing team, saying i have a top up eligibility for having paid existing loan for 14 months. As i moved out of india in the last 7 months, mentioned the same. They said still loan could be provided as nri category and took the documents required. Later, i was informed as my permanent address is hyderbad, loan need to be logged in hyderabad branch. Again i had to submit all the required documentation. Except my property documents, they have asked for all the documents and i provided the same. After all this process for more than 2 weeks, i was informed that loan process got rejected and reason is i do not have an nri account. If this is only reason, why so much of documentation is asked for. This is just playing with the customers emotions that too with no valid reason.

I have made a payment transaction via payzapp to pay IITB examination fees, amount has been debited from my account, but the transaction from the merchant side got failed. It has been almost 2 months.
Date of incident Nov 13(Rs 1500) and Nov 14(Rs 1500)
Please initiate the refund of Rs 3000.

Hi, i have a hdfc fastag account for which i forgot the login details. I have customer id and wallet id but from the website looks like i cannot do anything. Tried reaching the customer care number but it rings for a while and then says busy. There is no option to email/any other number for raising this issue and their website sucks to the core.in one of the links it says quick top-up but no response after submitting details. Please help me out on this asap.

There is a small correction in my car registration number. I have called call centre 5 times till from last 35 days.

They have told to mail them i have mailed thrice, first mail at 24th dec.2019.

They told to wait 7 working days. Again today they told me the same. Please make correction of car registration number as mh15dm0649 instead of mf15dm0649.

I ordered a new fastag from hdfc online portal. It got delivered to my home. I pasted it and when i tried to pass the toll it showed blacklisted tag.
I had to pay up double fee to pass that toll and then again for the subsequent tolls i had to get in the cash line.
My balance when i received the fastag was rs300 and then i recharged to for 100 to make it rs400.
I tried calling the helpline number for more than 100 times and after 150th call somebody picked up only to tell me that he is having portal issue and won't be able to help me.
I called the hdfc bank customer care as i'm a customer but to my surprise they said that they don't have any info on this and i need to call fastag support.
I repeated the same 100 time calling procedure and after an hour a lady picked up and told me that my fastag was blacklisted but she was not sure why. She told me that she is putting a request to remove it from blacklist and it may take 24-48 hours. I have been calling constantly to check on this but hdfc's fastag support system is immensely poor. I am not even able to put a call today.
I request the hdfc bank to provide a clarity on this and provide a solution asap.

Hi,

The money from my hdfc bank gets debited several time and yet there is no refund from the bank.
1.23 jan 2020-3rd party cash txn inc gst 130120-mir[protected] mir[protected] amount rs 177
2.23 jan 2020 3rd party cash txn inc gst 130120-mir[protected] mir[protected] amount rs 1700

Despite of sending several emails and giving visit to branch office i haven't received the money yet. All the above transactions are not done by me

I applied for hdfc fasttag on 8 jan and the claimed to deliver it within 7 working days, but i haven't received it so far. The helpline number provided by hdfc doesn't work at all, no details from hdfc, and now my patience is running out. It feels like i made a mistake to choose hdfc over other fast tag providers. My recommendation is that don't choose hdfc fast tag at alll and just go for any other provider.

This is majid farid khan.

This is with reference with my very old hdfc credit card number - [protected]. This was an overdue credit card account i had.
Despite of financial difficulties i had managed to clear my dues in the year 2016. However, it has again started appearing in my current cibil report from last 2 months.

I had co-coordinated with mr salil kumar from hdfc back and paid the about of rs 38440 in 3 installments in 2016.

1st installment was in cash for rs 18440 in june 2016.
2nd installment was with cheque for rs 10000 in july 2016
3rd installment was with cheque for rs 10000 in august 2016.

I have sent an email to mr salil kumar in oct 2016 to get noc for the same but received no response.

Hi,
I am facing brn cash txn chgs incl gst for quite a while. It started from last year october month i suppose. Then, it goes on deducted every month an amount of 177 + 144+6.27+67.36+13.37. Besides, today 649 has been deducted for personal loan bouncing chgs. Yes, i have taken personal loan and paid every month 13049/- rupees while i was a salaried person and your deduction was not a concern problem back then. But know i quit the job almost 6 months. So when i quit the job here comes all these taxation a matter of concern plus i have no idea there is a hidden taxation system nor hdfc employee told to me. Since i quit the job it comes very hard to maintain 13049 every month but at least i managed to do it. But with all these charges add more problems and stress to my head. So please look forward to it as your beloved customer and do the needful.

World no1 cheating bank don't believe this bank. Don't opened here savings account, my savings account in cit nagar chennai, inappropriate charged my bank account, hdfc bank not truly, no 1cheating ba

I applied for Fastag in HDFC Bank on 5th Jan, 2020 and I did my payment of Rs.500.I Received my Customer ID and Wallet ID through Welcome mail on 7th Jan, 2020. Even My Account was Recharged with Rs.200 But Still i didn't Receive my Fastag Sticker.

I tried many times to call the Customer Support Toll free number about this issue.But no response in that number.

Now i don't know the status of my fastag sticker. and i don't know why it's getting delay. Kindly Send the fastag Sticker As soon as possible or any problem in dispatching the fastag means pls let me know..

My application reference no. is HR[protected]
Customer Id is[protected]

Hi,

I wanted to know the status of my fast tag application. I have applied for same using hdfc fasttag portal on 29th nov 2019. The amount rs 500 has been deducted from my hdfc credit card but i have not received any reference number or any success message.

I could not able to find any email or sms to rmn for status updates. I am sharing my details of vehicle and transaction id for reference. Please revert as soon as possible.

Application number : hfr776688
Hdfc bank customer id: 68916420
Registered mobile number: [protected]
Registered email: kirthi. [protected]@ninjacart.com
Vehicle registration no (Rc): ka05mm2232

I have got the fastag website's login username and password but till today i didnt get any tag.

Nadia had asked me proof for letters i gave ms bhirva from september 2018. I had requested to stop ecs from 3 banks. She did not tell me i am supposed to give noc. Ecs return worth rs 60000 was cut for no fault of mine. I am a heart patient and need the funds to be returned. Noc was mentioned by ms komal from shanti park branch in nov. I have complained to rbi and my lawyer d pisolkar
It is better for hdfc to return my money. I am forced to put this issue in social media and news channels. Cust id 22840860.
Enclosing copy of letter as requested.
Priya nair acknowledged her guilt and gave 2 months waiver. Bhirva always used to say we are earning becuse of you why should we help you

My name is jignesh mistry and i am from surat, gujarat.

I have purchased one refrigerator from croma showroom in surat, gujarat on hdfc money back credit card and i was suppose to get cash back of i guess 10 % to 15% on that purchase however still i didn't get any cash back in my card.

Croma executive told me at that time that i will get that money back in my card within 3 months after purchasing and it's already 3 months over and i paid my 3rd installment still i didn't received any cash back in my card.

Please do the needful.

Thank you.

Reg:pf withdrawal
Hi team,

I am nayan choudhury employee of hbl global pvt ltd. I joined @ 07 march 2012. My details furnished below for your kind reference.

Now i would like to get my pf settlement. Kindy send me the details of the
Same and send the pf settlement application also. And where to send & what are the documents requried. Plz send to my email id

My name - nayan choudhury
Employee no. - n11367
Location worked - guwahati, assam hdfc bank ltd
Date of joining - 07 march2012

With regards
Nayan choudhury
[protected]
Guwahati, assam

I have applied hdfc fastag through online on 19th december 2019 and made payment of 300 inr (200 for security amount & 100 as the top up amount). The reference number of the application is[protected]. The customer id :[protected] and wallet id : [protected].

There is no way to contact hdfc fastag guys as the customer care number given is busy or not being attended.

I have been with hdfc from many years (Saving acc, cc, loans, hdfc life) and this is the worst moment with them.
The purpose of applying online is faster processing otherwise would have applied and got it in any toll gates. Please update on the status.

I have loaded 5000 to my payzapp wallet on jan 22nd 2020.
I tried to transfer it to my icici bank account.

But it failed and i got below error.
The error message its saying 'funds could not be transferred'
And in error description its showing api reject.

I need to transfer that amount to my icici bank account immediately. Please help me on this issue, its really urgent.

Thanks!!!
Supriya r