HDFC Bank Complaints & Reviews

Dear team,

Rs. 5000 un authorization done from my credit and without otp access has been done..! I called customer care 'n' no of times after that received and they agreed it was a mistake, so clearly asked anything to pay?? They told not required..! But recently i applied personal loan so they rejected due to due to my cibil score is very less.. I asked same person why?? He told some amount bounce has happened from your account... Remaks is very bad..! After that i asked so many persons no use..! After that i went credit card office richmond road and bommanahali so they told send mail to concern department but still no use... If any customer did the misatkes then please call and expalain to them but donot spoil their life..! Fealing very sad after knows these all issues..! Please do needful..!

Still i am requesting please resolve my problem..! Within 1 week my problem will not solved the n i will complaint all socail media as well as rbi also..! Please respond

Applied for a new fastag on the hdfc bank fastag website on 2/jan. The application number is hfr01296507.
The application was submitted successfully along with the required documents. However the payment transaction of rs. 500/- done via my credit card failed. The portal asked me to retry the transaction. So i did another transaction of rs. 500/-. That too failed. I called up the customer care number immediately and reported the issue. I was told to recheck next day. So i called again on 3/jan. The agent confirmed that the application is submitted and advised to wait for couple of days for the system to approve the application. I called up again on 7/jan. The agent told me that application has not been approved due to the failed payment and gave me a 'in global solutions' mail id. I wrote to that email id with details and screen shots of the failed transactions, requesting refund of rs. 1000/-. I have followed up twice, but there has been no response from hdfc bank or in global solutions.

I am a hdfc credit card holder. The bank has auto debited rs 1399 on dated 14/01/2020 without my concern from my credit cards ending number 2170. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs 1399.

Name: pravin kumar shrivastav
Credit card ending number: 2170

This is in reference to attached hdfc fastag application reference number hfr01131464 dated 25.12.2019 for mr. Tarun kumar chakraborty, i regret to inform you that inspite of repeated telephonic calls, trailing mail commitment and verbal assurance given by your customer care representatives on different occasions, the fastag is yet pending to get delivered to residential address.

Its quite surprising that on preceding week itself, its been communicated to us by customer care that fastag courier details to be shared latest by 12th january 2020 and the same will be delivered to residential address by mid of same week.

But surprisingly, i didn't hear back from you from last week when i am looking for the appropriate hierarchy for complain redressal.
If it makes sense to talk, let me know how your calendar looks.

If not, who is the appropriate person who take care of hdfc fastag delivery issue?

Hope to hear from you soon.

I have received following message today

Alert:rs.129.00 spent via credit card xx1291 at amazon1258399 on[protected]:15:01:23 without pin/otp. Not you? Call [protected].

I have not made any such transection. Require refund and want to stop further such transactions.

Can you please help me in getting the refund of the same.

Tapan sharma
[protected]

Hi

I have a personal Loan from online app and ESC made through HDFC Bank since I had my salary account in HDFC Only, This Loan has started in 2019 and my ESC was automatically deducted from my Salary account, However It was never the pain until I was getting my salary into HDFC but due to some issues with HDFC my company has shifted the salary account from HDFC to Axis and now the real trouble started, I tried to maintain a sufficient balance in HDFC but sometimes ESC amount got deducted and sometimes it wasn't, and I was paying the loan via cash and today I got my insurance money to my hdfc account of 12600 and to the surprise I noticed there was a minus of 17 grands in my hdfc sb account as it is a emergency insurance money I could not withdraw it.

I have been charged multiple times, where in I have paid all my EMI's to personal loan on time.

Please help to get the charges reversed since I was not aware about the same.

Today i travelled from ahmednagar to pune and no toll plaza was visited.
Still i got a debit message for fastag.
Message -
Your fastag a/c has been debited for rs. 190 for adjustment entry on 1/20/2020 6:30:41 pm. Balance amount in the a/c is rs. 60 - hdfc bank ltd.

What is adjustment entry?
Even if we didn't pass toll plaza can fastag be debited for just using highway?

Hi sir/madam

Being salaried savings bank account, hdfc bank has deducted money from my account without any notification. Date -:17.01.2020
Even it, s a salary ac and i am still working with the same company
From jun to dec they deduct the amount as amb charges. I request you to kindly look into this issue and revert my amount at the earliest.
Please find bank transaction below for ref.
Feb 19 to dec 12 time 708 x 12 =8496 rupies deduct my account and annual charges card -782

Name:rikesh kailash roy.
Account no: [protected]
Branch: andheri (W), mumbai.
Account type: salary account.
Email: rikesh. [protected]@gmail.com

About 3 weeks back (on 1st of Jan 2020) HDFC manually debited INR 335 from my Fastag account with no clarity on why this was deducted. I emailed them multiple times - there was no response to the emails, called 3 times (I was told that the system is down every single time) and contacted on Twitter (first time they asked me to email and call, there was no response for subsequent messages). Now they have manually deducted another INR 200. Though the amount is not big, their utter disregard and indifference towards the customers are alarming.

My vehicle no mh46ba7144
address :kl-6 bldg. No.-03 flat no-10
sector-4e, kalamboli cidco colony.
Name satish y kulkarni
hdfc bank a/c [protected]
amount transacted via debit card .500/-
fast tag send to me via blue dirt till not received
pl. Asked to refund or delivered on above address
no assitant form hdfc fastag as help line does not work due to heavy load

I have been incorrectly charged from my fastag account few times. I called customer service and they provided me with email address to which i sent email with screen shots of sms messages more than 10 days ago and few reminders after that. I also called customer service four days ago and they told me someone will respond in 24 hours. No response and money drained from my account.

Dear Sir

Please find a mail from IRCTC for refund amount of a Railway ticket which is self explanatory. While buying the ticket, payment was made by me through BHIM UPI using HDFC gateway (from my SBI account) and the detail reads as : TO TRANSFER-UPI/DR/[protected]/INDIAN R/HDFC/irctcrailt/IRCTC--.
To date I have not recd Rs 215/- that is due. Kindly take action

siva sankara rao lingala
[protected]
IRCTC Refund mail

Inbox
x

[protected]@irctc.co.in

Dec 24, 2019, 8:47 PM

to me

Dear Customer,
We wish to inform you that, with reference to refund against PNR Number [protected] /IRCTC Transaction ID [protected], an amount of Rs. 215.0 has been processed as per below details:
Date of cancellation of E-Ticket/Date of failure of E-Ticket booking:21-Dec-2019
Refund processing date:24-Dec-2019
Refund amount:215.0
Refund reference no:[protected]
Payment Option used : Pay using BHIM (Powered by HDFC BANK) also accepts UPI

Just got a msg from Amazon 1258399 stating they have charged Rs.169 from my credit card without otp. How is this even possible. I have never made any subscriptions with Amazon. I want my money back. And people are claiming HDFC to be the best banker in India, and this is how you offer security to our card details and money in the account. Never expected this from HDFC. Corporate frauds.

I got my fastag from hdfc when i brought my car. But now i have to recharge my account but i don't have customer id & wallet id. So couldn't recharge my fastag. I havent received welcome mailer too. I tried to call customer care no, but it's not working. And i didn't find customer mail id.
Please let me know how can i recover my cutomer id & wallet id.

Hi team,
My customer id is[protected].

I have crossed the manor toll on 12/1/2020 around 12:53 pm. As per toll collector scanner is not able to read the fastag. So we decided to give toll manually. Reciept is attached. But after some time amount rs. 70/- deducted from my fastag account. Please reverse the charges as we have paid the same manually.

You toll free no never picked up. Please share the proper toll free no. Its very difficult to connect with hdfc fastag team.

They don't bother to reply on their official email id's
[protected]@europ-assistance.in &
Fastag. [protected]@insolutionsglobal.com

Hi,

I had purchased lg washing machine from vijay sales with offer from hdfc bank of 3500 rs. Cashback if i chose hdfc debit card emi option. They say cashback will be credit to me within 90 days (After 3 emis) and after 90 days hdfc go on saying there is issue with all hdfc customer cashback. Now after raising complaint with hdfc they say that you were not eligible for cashback as my purchased amount was not to what they expect.

Highly disappointment with hdfc.

Regards,
Rohit malusare

Dear concerned
My name is anilkumar and iam holder of salary account in you bank, while applying for a loan in another bank i came to know that i have an existing two wheeler loan in your bank, which i was not aware following are the details
87500423 hdfc bank 90983434 two-wheeler loan individual 30700 1260 [protected] [protected] [protected] 1260 900xxx
Xxx900
Xxxxxx
900xxx
Xxxxxx
Xxx900
Xxxxxx
Xxxxxx
Xxxxxx xxxxxx
Xxxxxx
Xxxxxx
Xxxxxx
Xxxxxx
Xxxxxx
Xxxxxx
Xxxxxx
Xxxxxx [protected] [protected]

Please lookinto this my personnel email id is [protected]@gmail.com

Thanking you

I have an account with hdfc shahabad markanda. Because of some financial problems i did not maintain min balance (Not closed also). They deducted 5000rs amount. That is very big amount for me. I spoke with bank people. They did not respond properly about refunding. Please help me on this issue. Please revert back with same.

Details:
Name - vijay luxmi
Panno-alkpl2856q
Bank-hdfc
Accountno-[protected]
Ifsc code: hdfc0001368
Adress of bank-hdfc bank, shahabad markanda, 136135, ambala branch
Haryana.

I have applied for hdfc fastag on 31/12/2019. I have received customer id and wallet id on 31/12/2019. Its been 19 days after applying and i haven't received fastag sticker. Due to this i am unable to travel due to heavy queues in cash lanes. There is no tracking number nor any information related to fastag sticker from company yet. Max 15 days were given to receive fastag and it's 19 now.

I have applied for fastag in 24th november and paid 600rs and then i opted to upload rc pictures later but i never got contacted and i even emailed their customer support but their service is very poor and they don't even give a valid reason for why i have not received my fastag yet. I want my refund within a week or i will be compelled to take legal actions against the company.