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Updated: Dec 9, 2025
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C
Colpa
Jan 16, 2020
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Address: 600005

Hi,

I want to know the reason for the charges of ₹165 from my account with the description as "INTER-BRN CASH CHG".

What is that for? Why you are charging me?

Custom ID[protected]
Phone # - [protected]
+1 photos
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    D
    Divyanka Dubey
    Jan 16, 2020
    Resolved
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    Resolved

    Address: 110095

    Today, 015 jan2020, rs 177 had deducted from my hdfc account. When i checked the deduction the detail is showing there as "3rd party cash txn inc gst". I am not aware about this deduction? Why the account has been deducted on such an amount without informing to the customer? It is really unsafe to keep funds in account. I need my refund back

    Regards,
    Divyanka.
    Feb 16, 2020
    Complaint marked as Resolved 
    HDFC Bank customer support has been notified about the posted complaint.
    Verified Support
    Jan 16, 2020
    HDFC Bank Customer Care's response     Dear Customer,

    We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

    -Ana
    HDFC Bank Customer Assistance
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      H
      Hassaan1986
      Jan 15, 2020
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      Address: Hyderabad, Andhra Pradesh, 500087

      On 14th jan-2020 i have received text message from hdfc bank fastag, they charged me rs 200 for adjustment entry even when i was at home, can hdfc explain what is this adjustment entry and why have they charged me.

      Looks there is some big time fraud going on in the name if fastag and they are looting people just like that. I am never going to recharge my hdfc fastag again unless they explain me what they have charged me for.
      HDFC Bank customer support has been notified about the posted complaint.
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        H
        hiteshsindhi2
        Jan 15, 2020
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        Address: A603, Blueberry Apartment, Papde wasti,, Hadapsar, Pune, Maharashtra, 412308

        I am been charged rs. 177 stating inter-brn cash chg incl gst.

        Not getting proper answer on this from branch. I have a salaried account and transaction and other services are free for me.

        I did a deposit of 49500 for which i have been charged, which i should not be charged.

        Account number: [protected]

        If it is in rule, please let me know, i will be pleased to change my salary account to other bank, they are begging me to open my account in their bank as i have excellent cibil score.
        HDFC Bank customer support has been notified about the posted complaint.
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          V
          Viralpitroda
          from Delhi, Delhi
          Jan 15, 2020
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          Please help me with the date when i will get my salary and relieving letter.
          Their is any problem regarding this let me know
          Because its taking to much time and please help me with concern person to contact about further
          My employee code is 209360
          Hdfc bank gansoli branch
          My date of resignation was 18/7/19
          My last date of working was 17/8/19
          Do the needful
          HDFC Bank customer support has been notified about the posted complaint.
          Verified Support
          Jan 15, 2020
          HDFC Bank Customer Care's response           Dear Customer,

          please share your employee code, supervisor's name, office location & contact on exit.[protected]@HDFCBank.com. We'll get back!

          -Anay
          HDFC Bank Customer Assistance
          Jan 16, 2020
          Updated by Viralpitroda           Myself viral pitroda
          Employee code- 209360
          Supervisors name - dharmendra paride
          Office location- gansoli branch
          Please do the needful
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            N
            Nidhiraikwar
            Jan 15, 2020
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            Address: M.I.G.-52, Indraprastha garden, sagar road, Chhatarpur, Madhya Pradesh, 471001

            Dear sir/mam, i made a transaction using payzapp (A/c no.- in[protected] using card withdrawal on 18th nov'18 on jabong website, placed an order (Order id[protected]-7669501). Due to some reasons i returned the product. They intiated the refundable amount of rs.1538 on 6th dec'18 with the bank reference number is[protected] but that amount isn't credited yet to my account. I made lots of calls to merchant and bank. The merchant said - "the transaction is successful talk to your bank side" they don't even tell about the bank in which they transfer the amount. Whenever talk to the bank they said - "there is no refrence id". They didn't resolve my problems till today. I don't know where is my credit and where i complaint. I am totally fed up with talking them. My registered mobile number on jabong is - [protected] and the email id is - [protected]@gmail.com
            HDFC Bank customer support has been notified about the posted complaint.
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              P
              pgemini
              Jan 15, 2020
              Resolved
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              Resolved

              Address: Shivsagar Estate Dr Annie Besant Road Worli Mumbai 400018, Mumbai City, Maharashtra, 400018

              Hello my loan no. Is 7269071
              I have 2 accounts on same customer id. At the time of loan without intimation hdfc agent add my salary account to my loan account.
              I said him to add my saving account to my loan account. I use my salary account very rarely.
              This month emi bounced and 649 inr deducted from my account. Bank didn't refund my 649 inr.
              Feb 17, 2020
              Complaint marked as Resolved 
              HDFC Bank customer support has been notified about the posted complaint.
              Verified Support
              Jan 16, 2020
              HDFC Bank Customer Care's response               Dear Customer,

              We are working on your concern vide Ref ID:[protected] and will revert to you within 4 working days.

              -Nadia
              HDFC Bank Customer Assistance
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                P
                Prakash_Ramesh
                Jan 15, 2020
                Resolved
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                Resolved

                Address: Mahindra world city HDFC Branch,Chennai, Chennai, Tamil Nadu, 600053

                Resolution: change of wrong email id in my account

                Having hdfc as my salary account, opened like 8 months before through my working organisation. My email id registered in my account is wrong so that im not receiving any transaction alerts and statement mails. Have given complaint thrice earlier.
                Meanwhile, my mobile/net banking password also prompts some error. When i try to change the password, it sends an otp to mobile number & email where im having no access with since mail id registered is not mine.

                Jan 15th 2020 is my hdfc credit card due payment date where i literally struck up now without any access to pay the bill. Gave a complaint to customer care through ivr twice but still no support. Hope the respected team would help me on this.
                Jan 29, 2020
                Complaint marked as Resolved 
                HDFC Bank customer support has been notified about the posted complaint.
                Verified Support
                Jan 16, 2020
                HDFC Bank Customer Care's response                 Dear Customer,

                We are working on your concern vide Ref ID:[protected] and will revert to you within 4 working days.

                -Nadia
                HDFC Bank Customer Assistance
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                  P
                  Premdeep2905
                  Jan 15, 2020
                  Resolved
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                  Resolved

                  Address: New Delhi, Delhi, 110092

                  Hi sir,
                  I took a car loan from hdfc bank for my car number dl1y e 2947and settled it in the month of november 2019. But the bank is not providing noc for it saying that there is pending dues on my credit card ending 1914. I have already settled that credit card in the month of november 2019. After so many complaints and request the bank is not providing the noc. Kindly look into the matter and help me out.
                  Feb 16, 2020
                  Complaint marked as Resolved 
                  HDFC Bank customer support has been notified about the posted complaint.
                  Jan 15, 2020
                  Updated by Premdeep2905                   Loan Account Number:[protected]
                  Verified Support
                  Jan 15, 2020
                  HDFC Bank Customer Care's response                   Dear Customer,

                  We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share your Loan Account No. or Customer ID & registered contact details with the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                  -Anay
                  HDFC Bank Customer Assistance
                  View replies
                  Tried to use the link provided but its not working
                  Reply
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                    N
                    Nikhil Raskar
                    from Pune, Maharashtra
                    Jan 15, 2020
                    Resolved
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                    Resolved

                    . Nwd decchg 06-01-20 cardend[protected]mir[protected]

                    15-jan-2020
                    My account was deducted with 29.50 twice.
                    Need proper refund for the same. I am not doing any ecs transaction on the account and still i am getting this charges.
                    This is not the first time hdfc have charged me. I have paid more than 10k for the account as it was in dormant state for long time.
                    Feb 17, 2020
                    Complaint marked as Resolved 
                    HDFC Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Jan 15, 2020
                    HDFC Bank Customer Care's response                     Dear Customer,

                    I understand the inconvenience. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                    -Anay
                    HDFC Bank Customer Assistance
                    View replies
                    Car reg no.KA04MW8920, has been registered with hdfc bank for Fstag a/ c for rs 200/ by M/s Varun Motors/ Maruthi Nexa and the amont in the a/c is below normal/ required balance. I do not know the details of the fastag a, /c such as user id, wallett i and the password of the a/ cwith hdfc bank.pl guide me how I can recharge it.
                    Reply
                    I applied for hdfc fastag three weeks back. I got my wallet I'd from hdfc, but did not get RFID yet. Hdfc customer care number is either busy or not working and there is no email I'd or procedure anywhere in the site to get RFID. Please help.
                    Reply
                    I have applied for Fastag on 3rd Dec with reference no. HFR865555. I have received customer id and wallet id through SMS but Fastag not deliver. I am waiting for fastag. Kindly deliver the Fastag. There is no any tracking mechanism for Fastag. Service is not good.
                    Reply
                    Hi sir gd morning I did not recieved any of my courier from my partner bank hdfc bank so you please reschedule the delivery of it
                    Reply
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                      D
                      Dnyaneshwar 0547
                      Jan 15, 2020
                      Resolved
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                      Resolved

                      Address: Mungi Engineers Pvt ltd Plot no E66,67,68,70 MIDC Ambad , Nashik 422010 Cell 9765754752, Nashik, Maharashtra, 422010

                      Respected sir & mam,


                      As per your sms till we dont recd fast tag from hdfc bank due to home address issue

                      So kindly request to you please send fast tag below mentioned address


                      Name :- dnyaneshwar namdeo gangurde

                      Customer id :[protected]
                      Wallet no :- [protected]
                      Application no :- hfr01279984

                      New address :- mungi engineers pvt ltd
                      Plot no e66, 67, 68, 70
                      Midc ambad, nashik 422010
                      Cell [protected]

                      So kindly request to you pl send fast tag to below mentioned respective address


                      Regards,
                      Dnyaneshwar gangurde
                      Mungi engineers pvt. Ltd.
                      Purchase department
                      E-67, 68, 69, 70, midc, ambad,
                      Feb 19, 2020
                      Complaint marked as Resolved 
                      HDFC Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Jan 15, 2020
                      HDFC Bank Customer Care's response                       Dear Customer,

                      Please email at fastag.[protected]@insolutionsglobal.com or reach Fastag Team directly at [protected] for better assistance.

                      -Anay
                      HDFC Bank Customer Assistance
                      Verified Support
                      Jan 15, 2020
                      HDFC Bank Customer Care's response                       Dear Customer,

                      Please email at fastag.[protected]@insolutionsglobal.com or reach Fastag Team directly at [protected] for better assistance.

                      -Anay
                      HDFC Bank Customer Assistance
                      View replies
                      Car reg no.KA04MW8920, has been registered with hdfc bank for Fstag by M/s Varun Motors/ Maruthi Nexa and the amont in the a/c is below normal/ required balance. I do not know the details of the fastag a, /c with hdfc bank.pl guide me how I can recharge it.
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                        N
                        Nagaraj Kamath
                        Jan 15, 2020
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                        Dear sir,

                        Please provide the no objection certificate for my hdfc bank credit card.

                        I would also request you to please clear my name from cibil as the all dues ware been paid.

                        Name : nagaraj kamath

                        Card no: [protected]

                        Registered mobile number: [protected]

                        Contact number: +[protected]

                        Mail :[protected]@gmail.com

                        Pan number : avspk7189b
                        +1 photos
                        HDFC Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Jan 17, 2020
                        HDFC Bank Customer Care's response                         Dear Customer,

                        We have reviewed your comments expressed and request you to contact our debt management executives at[protected]/66668102 for any queries in this regard.

                        -Nadia
                        HDFC Bank Customer Assistance
                        Jan 17, 2020
                        Updated by Nagaraj Kamath                         Kindly provide the contact information, above information is in protected view
                        Jan 23, 2020
                        Updated by Nagaraj Kamath                         Kindly provide the contact information, above information is in protected view
                        Feb 08, 2020
                        Updated by Nagaraj Kamath                         Kindly provide the proper mail ID
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                          S
                          SudiptoDe
                          Jan 15, 2020
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                          Hi,
                          I got my fastag from hdfc when i brought my car. But now i have to recharge my account but i didn't have customer id & wallet id, so couldn't recharge my fastag. I didn't received welcome mailer too. I tried to call customer care no., but it's not working. This has been really disappointing and i didn't find customer mail id.
                          Please let me know how can i recover my customer id & wallet id.
                          HDFC Bank customer support has been notified about the posted complaint.
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                            S
                            Sourav Deysarkar
                            Jan 15, 2020
                            Resolved
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                            Resolved

                            Address: Ranga Reddy, Andhra Pradesh, 500084

                            I've been charged 177 inr four times (Total 708 inr) due to some 3rd party transaction cash. This is the first time i've noticed anything like this and seems to be completely fraudulent since this is not something that i've approved of. Also, 708 inr is no small amount. Hence, would request the bank officials to look into this and get the refund credited asap.
                            Feb 15, 2020
                            Complaint marked as Resolved 
                            HDFC Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Jan 15, 2020
                            HDFC Bank Customer Care's response                             Dear Customer,

                            HDFC Bank offers the customer, convenience of anywhere banking in any of our branches along with the extensive ATM network. However to deter indiscriminate deposits and to offer the service in a controlled manner, third party cash transactions are permitted at a nominal charge. Levy of this service charge, as with all other service charges levied by the Bank, is at the sole discretion of the Bank.

                            Third-Party cash transactions (deposits and withdrawals), at any branch through teller counters, would be accepted in Savings accounts up-to a limit of Rs. 25, 000 per transaction per day. This service would be offered at a nominal charge of Rs.150 per transaction, plus applicable taxes irrespective of the amount deposited/withdrawn.

                            Please feel free to write to us using below URL further assistance

                            https://bit.ly/2tXWVcu

                            Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

                            -Zubin
                            HDFC Bank Custome Assistance
                            View replies
                            I have booked HDFC Fastag, yet to get it delivered at the mentioned address...It's more than 7 days.
                            UPDATE: FASTag application HFR01259316 was successful.
                            You will receive a PDF on registered Email ID and FASTag in 7 working days.

                            Pathetic service from HDFC team.
                            Reply
                            At shedung toll plaza NH48 in last month 4 time cash payment and fast tag online payment debited.

                            My car No. MH12 RT 9913

                            Auto debited amount msg received after long time. Also unknown transaction of RS. 18 debited while I m in office.
                            Reply
                            Please cancel my one assist insurance.My mobile number is [protected].
                            Reply
                            Please refer my customer ID[protected] and Wallet ID [protected].
                            I have not received the Fastag till after expiry of 13 days.
                            It is requested to dispatch the same at the earliest.
                            Col Raj Singh
                            [protected].
                            Reply
                            I had applied for fastag on 4 December 2019 and on 6 dec I received email that tag has been successfully issued and i didn’t receive that sticker. Wallted id. [protected]
                            Reply
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                              H
                              Hannan Ahmed
                              Jan 15, 2020
                              Resolved
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                              Resolved

                              Address: Ahmednagar, Maharashtra, 414003

                              I've not received 10% cashbank points earned during diwali sale and 5% additional cashback via smartbuy. I used hdfc debit card on 9th october 2019. It has been more than 90 days now. I could not find any complaint option on hdfc bank website regarding cashback redemption and cashback points deposit.

                              Kindly look into the matter as soon as possible. Please provide contact reference for submitting this complaint.
                              Feb 19, 2020
                              Complaint marked as Resolved 
                              HDFC Bank customer support has been notified about the posted complaint.
                              Jan 15, 2020
                              Updated by Hannan Ahmed                               Just now, I received the HDFC alert that Debit Card Promotional Points earned on or before Oct 2019 expire in Feb 2020. I have not yet received any kind of promotional cashback points on my HDFC Netbanking A/c as I'm supposed to.
                              Verified Support
                              Jan 15, 2020
                              HDFC Bank Customer Care's response                               Dear Customer,

                              I understand the inconvenience. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                              -Anay
                              HDFC Bank Customer Assistance
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                                R
                                Ravi gymanst
                                Jan 15, 2020
                                Resolved
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                                Resolved

                                Address: 103/3 nagel kotli mandi gurdaspur, Gurdaspur, Punjab, 143521

                                This order number is not credited my credit card please check this details

                                (As discussed the card pulled by the bureau was your old card and the new card that you have added is an upgraded card. As the payment is successful. We request you to write an email to the bank with the payment successful details and once the bank replies on the same, please share it with us.

                                3rd decemver-order details - 2merpq98r7 (₹8, 000.00)-utr[protected]xxxxxxxx-0392 @3 dec '19, 09:32:19 am.
                                18th december-order details - l7d9904e8k (₹100.00)-utr[protected][protected]@18 dec '19, 08:49:44 pm)
                                +1 photos
                                Jan 15, 2020
                                Complaint marked as Resolved 
                                My email address [email protected] My phone number 6005727922
                                HDFC Bank customer support has been notified about the posted complaint.
                                Jan 15, 2020
                                Updated by Ravi gymanst                                 Please refund my payment
                                View replies
                                I ordered a microwave on 10 October 2019 on Amazon worth Rs. 12, 908.. I should have got 10% cashback of Rs 1290 within 90 days.. I still have not received the cashback... Please help..

                                Sudhindra Nath Patgiri
                                [protected]

                                payment missing - Comment #3628749 - Image #0
                                Reply
                                Today, when i am coming from rohtak haryana by my car no. PB65X5400, at Rohad Toll, Haryana, Rs.60.00 charged twice at Rohad Toll. Please look into the matter and refund Rs.60.00.
                                Reply
                                With reference on 22 nd November 2019.

                                Customer Id is[protected] and Wallet Id is [protected] issues but till now i have not received the Fast Tag, request you to Kindly send me the Fast Tag with Registered address.
                                MobL[protected]
                                Reply
                                With reference on 22 nd November 2019.

                                Customer Id is[protected] and Wallet Id is [protected] issues but till now i have not received the Fast Tag, request you to Kindly send me the Fast Tag with Registered address.
                                MobL[protected]
                                Reply
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                                  D
                                  Deshmukhv
                                  Jan 15, 2020
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                                  Address: AA Block 1 Shayona Residency, valia Road, Near ambey green city, Bharuch, Gujarat, 393001

                                  I have applied for fastag through hdfc portal online. I got confirmation mail of fastag pdf. On 27/12/2019 through mail. After mail confirmation physical fastag must be received within 7 days, but physical fastag not received till date. Also hdfc fastag toll free number is always busy when i call for compliant. Kindly look into this and resolve issue. Also let me know when i will get fastag
                                  +1 photos
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Jan 15, 2020
                                  Updated by Deshmukhv                                   HDFC fastag registration number HFR01110777
                                  Verified Support
                                  Jan 15, 2020
                                  HDFC Bank Customer Care's response                                   Dear Customer,

                                  Please share with us your registered mobile number & email ID, fastag reference number and vehicle registration number at fastag.[protected]@insolutionsglobal.com for better assistance.




                                  -Manoj

                                  HDFC Bank Customer Assistance
                                  Jan 20, 2020
                                  Updated by Deshmukhv                                   Hi,
                                  My registered mobile number is [protected].
                                  Email - [protected]@rediffmail.com
                                  Fastag Reference number - HFR01110777.

                                  Kindly confirm when I will receive fastag physically. It is more than month.
                                  Jan 20, 2020
                                  Updated by Deshmukhv                                   Please update the status
                                  Jan 22, 2020
                                  Updated by Deshmukhv                                   Hi sir,
                                  Kindly update the status.

                                  Very disappointed with the service of HDFC bank fastag.
                                  View replies
                                  Hi

                                  Very Very Disappointed with the service from HDFCBankfastag department, its more than 1 & half month from application date for fastag still not received it. Also there is no any communication regarding reason for delay & actual delivery date.

                                  Kindly update whether i get fastag phyically or not ?????????
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                                    B
                                    Bharathan Lc
                                    Jan 15, 2020
                                    Resolved
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                                    Resolved

                                    Address: NO:19,THIRD MAIN ROAD, KRISHNAPURAM, THIRUNINDRAVUR, 602024

                                    Respected sir,
                                    I have ordered a new fastag card for rs.500. Vide transaction reference number:[protected] dated:15/01/2020 from my customer id:33885522. I was not aware that i already posses a fastag card from sbi.in view of the above, i request you to kindly cancel my order of a new hdfc fastag card and refund the amount of rs:500 to my account.
                                    Thanking you
                                    Yours faithfully,
                                    L. C. Bharathan
                                    Vehicle number:tn12w6104
                                    Feb 15, 2020
                                    Complaint marked as Resolved 
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Jan 15, 2020
                                    HDFC Bank Customer Care's response                                     Dear Customer,

                                    Please email at fastag.[protected]@insolutionsglobal.com or reach Fastag Team directly at [protected] for better assistance.

                                    -Anay
                                    HDFC Bank Customer Assistance
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                                      Arya Shivanjal Singh
                                      Jan 15, 2020
                                      Resolved
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                                      Resolved

                                      I didn't get my fastag sticker

                                      I have applied for fastag via hdfc online with refernce number hfr660548 on 28 nov 2019. After applying, i got message stating that filled form pdf will send to your registered email, which i didn't receive yet.
                                      After few days i got a message with my wallet id and customer id. So now i am able to login to site, but so far i didn't receive fastag sticker. I tried to call customer support - [[protected]] multiple times but nobody is...
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                                      ramees kc
                                      Jan 15, 2020
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                                      Resolved

                                      Hi,

                                      Yesterday, 14 jan 2020, rs 178.50 had deducted from my hdfc account. When i checked the deduction the detail is showing there as "3rd party cash txn inc gst". I am not aware about this deduction? Why the account has been deducted on such an amount without informing to the customer? It is really unsafe to keep funds in account.

                                      Regards,
                                      Ramees kc
                                      Feb 15, 2020
                                      Complaint marked as Resolved 
                                      HDFC Bank customer support has been notified about the posted complaint.
                                      Verified Support
                                      Jan 15, 2020
                                      HDFC Bank Customer Care's response                                       Dear Customer,

                                      Thanks for writing to us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to share the required details along with the transaction details. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

                                      -Anay
                                      HDFC Bank Customer Assistance
                                      View replies
                                      I purchased amezon solimo queen size bed but I return that immediately but money is Money is not credited by amezon even after 9 days
                                      Refund reference no-038329
                                      Reply
                                      Dear sir/madam,

                                      today i applied for hdfc fastag.in which while doing payment it charged me rs. 500. I made the payment but after that, it was displayed on the screen that pdf is sent on my mail id. But i did not received any mail.
                                      Also kindly provide the status of the fastag application with reference number
                                      HRF01333724
                                      Reply
                                      Hi
                                      I have been deducted Rs.177 for 3RD PARTY CASH TXN INC GS on Dec 1st from my HDFC savings account. Why is that done.
                                      Reply
                                      I applied for fast tag . I got massage from bank on 4th december that my fast tag Wallet has been created and Card will be dispatched within 4 working days. till date niether I got FastTAG nor any information regarding dispatch.
                                      please send my FastTAG for vehicle registration no up32hh4419
                                      Reply
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