HDFC Bank Complaints & Reviews

I have salary account in hdfc bank marol andheri east mumbai.
My customer id is 51762528.
The salary account was converted into savings account due to not crediting salary into my account. I was not crediting salary into my account because there was personal loan and jumbo loans on my credit card [protected]. There was delay in payments of these loan installments because i invested all my money in my grandmother's treatment. She is suffering from motor neuron disease. If needed i can represent hospital bills.
Because of all non payments there was hold of rs 35000 on my savings account. Later i settled all my loans along with charges. The amount was almost 350000inr. I payed every single rupee towards loan settlement.
I was told by collection department that the hold will be waived off once i pay my credit card bills. As instructed i payed all bills along with huge charges but still the savings account hold remains and has increased from 1500rs to 4554 rs now. It is increasing day by day. I am already bankrupt and hdfc bank is adding charges to my savings account day by day.
From where will i pay these charges once i paid all the credit card bills and loan installments in september-november 2020
I am repeatedly requesting bank and customer service but they are being rigid to it.
Please help wave off these unnecessary charges. I habe already paid enough of their charges. Please help me close the hold on my account and i wish to close my account.

I am attaching some email communication with the branch.
Also if needed i will send you all the loan amounts and charges i paid to the bank.

Hai this is vikas from mysore... I had taken a bike loan on june 2019 from hdfc bank and from past 1yr i'm paying an instalment but today hdfc agent call me and asked me for a payment i said i'm in outstation so i'll pay in 2days but he told i need a payment today itself r else i'll go to ur home with police and we will sizing the bike and he told to transfer an amount to his account number and i transfered 6500 to his account after paying 6500 again he is asking 2500 to pay r else i won't make the bill... So tell me wr i should register a complaint regarding this and mainly hdfc agents will talk rudely if the payment was delayed for a weak

Hi this is sumayya samreen

On 17th jan there is a false transaction happened in debit card.

Rs. 885 have been deducted and when i checked the mini statement it showed that it was a dcd transaction. Today when i visited an nearest atm i came to know about this false transaction. Would request you guys to get the amount again credited in my account. It's really embarrassing to use hdfc bank because i feel my money is not secure enough. Tried contacting your customer service but no one answered.
Kindly look into this case and get it resolved asap.

Hoping for a prompt reply.

Firstly i received my fast tag after 2 months after a several calls and when i received wrong number was updated although rc copy was also attached and provided. For the correction i am regularly making a call and also dropped a mail but still no hear. I applied for fast tag on 02nd dec'19 and still i am suffering. No one is there to hear.
Whenever i call they just say it will be with in a day. Sicne 02nd jan'20 continuously i am calling.

My fastag (Customer id:[protected] card seems to have been blacklisted despite having adequate funds in the account. Please let me know why it has been blacklisted and what needs to be done to white list it

I have written to fastag. [protected]@insolutionsglobal.com on 30th dec 2019 and 6th jan 2020 and havent received a response yet.

I had also spoken to my relatioship manager, ms sneghashri on this a few times and filed a complaint and dont have any updates.

Can someone help with this?

Please note that i intend to take legal recourse for the unnecessary hardship i have been put through.

Regards,

R k dhanabalan
[protected]@gmail.com

I have applied for the fasttag from hdfc bank fastag portal. I have already paid all the charged but i didn't got any response from hdfc. I have just received customer id & wallet id but the physical fastag is not received from bank and their customer service number is also not reachable. They should provide a tracking number or sms which clarify the current status of fastag.

Almost 2months has passed still didnt get physical fastag.. This is really bad service i have ever provides by hdfc.

Dear sir, i kv ramanarao from amalapuram, our cradit card balance is 36000/-im paying, but recovery agent is very toughter to our family and friends and our nibours also. I'm already tell the clear to agent. But daily altoghter around calls of 300time is entirely our village peoples is calling agent. She is very toughter and worst talking about me and my family. Please take action against.

Dear team,

Rs. 5000 un authorization done from my credit and without otp access has been done..! I called customer care 'n' no of times after that received and they agreed it was a mistake, so clearly asked anything to pay?? They told not required..! But recently i applied personal loan so they rejected due to due to my cibil score is very less.. I asked same person why?? He told some amount bounce has happened from your account... Remaks is very bad..! After that i asked so many persons no use..! After that i went credit card office richmond road and bommanahali so they told send mail to concern department but still no use... If any customer did the misatkes then please call and expalain to them but donot spoil their life..! Fealing very sad after knows these all issues..! Please do needful..!

Still i am requesting please resolve my problem..! Within 1 week my problem will not solved the n i will complaint all socail media as well as rbi also..! Please respond

Applied for a new fastag on the hdfc bank fastag website on 2/jan. The application number is hfr01296507.
The application was submitted successfully along with the required documents. However the payment transaction of rs. 500/- done via my credit card failed. The portal asked me to retry the transaction. So i did another transaction of rs. 500/-. That too failed. I called up the customer care number immediately and reported the issue. I was told to recheck next day. So i called again on 3/jan. The agent confirmed that the application is submitted and advised to wait for couple of days for the system to approve the application. I called up again on 7/jan. The agent told me that application has not been approved due to the failed payment and gave me a 'in global solutions' mail id. I wrote to that email id with details and screen shots of the failed transactions, requesting refund of rs. 1000/-. I have followed up twice, but there has been no response from hdfc bank or in global solutions.

I am a hdfc credit card holder. The bank has auto debited rs 1399 on dated 14/01/2020 without my concern from my credit cards ending number 2170. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs 1399.

Name: pravin kumar shrivastav
Credit card ending number: 2170

This is in reference to attached hdfc fastag application reference number hfr01131464 dated 25.12.2019 for mr. Tarun kumar chakraborty, i regret to inform you that inspite of repeated telephonic calls, trailing mail commitment and verbal assurance given by your customer care representatives on different occasions, the fastag is yet pending to get delivered to residential address.

Its quite surprising that on preceding week itself, its been communicated to us by customer care that fastag courier details to be shared latest by 12th january 2020 and the same will be delivered to residential address by mid of same week.

But surprisingly, i didn't hear back from you from last week when i am looking for the appropriate hierarchy for complain redressal.
If it makes sense to talk, let me know how your calendar looks.

If not, who is the appropriate person who take care of hdfc fastag delivery issue?

Hope to hear from you soon.

I have received following message today

Alert:rs.129.00 spent via credit card xx1291 at amazon1258399 on[protected]:15:01:23 without pin/otp. Not you? Call [protected].

I have not made any such transection. Require refund and want to stop further such transactions.

Can you please help me in getting the refund of the same.

Tapan sharma
[protected]

Hi

I have a personal Loan from online app and ESC made through HDFC Bank since I had my salary account in HDFC Only, This Loan has started in 2019 and my ESC was automatically deducted from my Salary account, However It was never the pain until I was getting my salary into HDFC but due to some issues with HDFC my company has shifted the salary account from HDFC to Axis and now the real trouble started, I tried to maintain a sufficient balance in HDFC but sometimes ESC amount got deducted and sometimes it wasn't, and I was paying the loan via cash and today I got my insurance money to my hdfc account of 12600 and to the surprise I noticed there was a minus of 17 grands in my hdfc sb account as it is a emergency insurance money I could not withdraw it.

I have been charged multiple times, where in I have paid all my EMI's to personal loan on time.

Please help to get the charges reversed since I was not aware about the same.

Today i travelled from ahmednagar to pune and no toll plaza was visited.
Still i got a debit message for fastag.
Message -
Your fastag a/c has been debited for rs. 190 for adjustment entry on 1/20/2020 6:30:41 pm. Balance amount in the a/c is rs. 60 - hdfc bank ltd.

What is adjustment entry?
Even if we didn't pass toll plaza can fastag be debited for just using highway?

Hi sir/madam

Being salaried savings bank account, hdfc bank has deducted money from my account without any notification. Date -:17.01.2020
Even it, s a salary ac and i am still working with the same company
From jun to dec they deduct the amount as amb charges. I request you to kindly look into this issue and revert my amount at the earliest.
Please find bank transaction below for ref.
Feb 19 to dec 12 time 708 x 12 =8496 rupies deduct my account and annual charges card -782

Name:rikesh kailash roy.
Account no: [protected]
Branch: andheri (W), mumbai.
Account type: salary account.
Email: rikesh. [protected]@gmail.com

About 3 weeks back (on 1st of Jan 2020) HDFC manually debited INR 335 from my Fastag account with no clarity on why this was deducted. I emailed them multiple times - there was no response to the emails, called 3 times (I was told that the system is down every single time) and contacted on Twitter (first time they asked me to email and call, there was no response for subsequent messages). Now they have manually deducted another INR 200. Though the amount is not big, their utter disregard and indifference towards the customers are alarming.

My vehicle no mh46ba7144
address :kl-6 bldg. No.-03 flat no-10
sector-4e, kalamboli cidco colony.
Name satish y kulkarni
hdfc bank a/c [protected]
amount transacted via debit card .500/-
fast tag send to me via blue dirt till not received
pl. Asked to refund or delivered on above address
no assitant form hdfc fastag as help line does not work due to heavy load

I have been incorrectly charged from my fastag account few times. I called customer service and they provided me with email address to which i sent email with screen shots of sms messages more than 10 days ago and few reminders after that. I also called customer service four days ago and they told me someone will respond in 24 hours. No response and money drained from my account.

Dear Sir

Please find a mail from IRCTC for refund amount of a Railway ticket which is self explanatory. While buying the ticket, payment was made by me through BHIM UPI using HDFC gateway (from my SBI account) and the detail reads as : TO TRANSFER-UPI/DR/[protected]/INDIAN R/HDFC/irctcrailt/IRCTC--.
To date I have not recd Rs 215/- that is due. Kindly take action

siva sankara rao lingala
[protected]
IRCTC Refund mail

Inbox
x

[protected]@irctc.co.in

Dec 24, 2019, 8:47 PM

to me

Dear Customer,
We wish to inform you that, with reference to refund against PNR Number [protected] /IRCTC Transaction ID [protected], an amount of Rs. 215.0 has been processed as per below details:
Date of cancellation of E-Ticket/Date of failure of E-Ticket booking:21-Dec-2019
Refund processing date:24-Dec-2019
Refund amount:215.0
Refund reference no:[protected]
Payment Option used : Pay using BHIM (Powered by HDFC BANK) also accepts UPI

Just got a msg from Amazon 1258399 stating they have charged Rs.169 from my credit card without otp. How is this even possible. I have never made any subscriptions with Amazon. I want my money back. And people are claiming HDFC to be the best banker in India, and this is how you offer security to our card details and money in the account. Never expected this from HDFC. Corporate frauds.